DuoCounty MyDuo Roku TV Service User manual
Russell: 270-343-3131 Adair: 270-378-4141 Cumberland: 270-433-2121 duocounty.com
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Roku TV Service
Installation Instructions
Thank you for subscribing to MyDuo Roku TV service,
a great new way to access your local channels via
your Duo County Telecom Internet connection.
Technical Support:
Should you require assistance with your MyDuo Roku TV
Service, please don’t hesitate to contact Duo County Telecom.
Important Note:
Please be advised that your MyDuo Roku TV service is only
authenticated for use within Duo County’s Internet network.
If you move your Roku player to another Internet connection
outside of Duo County, your MyDuo Roku TV Service will not work.
Setting Up Your Roku Player:
Step 1 – Connect to your TV
• Simply connect one end of the HDMI cable to the
HDMI port on the Roku player, and the other end
to an available HDMI input on your TV. Be sure to
make note of the TV input used.
Step 2 – Power up key components
• Install the batteries on the Roku remote. (Note:
the front LED lights on the remote will flash
indicating it is ready to pair to your Roku player.)
• Power up the Roku player by connecting the
provided power adapter to the Roku player and to
an available wall outlet.
• Turn on your TV and select the correct TV input.
• Note that during the start-up process, the Roku
remote will automatically pair to your Roku player
(the front LEDs will stop ashing.)
Step 3 – Connect to your network
• For best results, connect your Roku player via the
Ethernet port (Roku 3 only).
• For wireless setup, it is important to place your
Roku player within range of your wireless
network (remember, closer is better). Also
don’t place your Roku player in any type
of enclosed cabinet as it may interfere with the
wireless signal.
Ethernet (wired) – Recommended setup:
• Plug an Ethernet cable into an available port on
the back of your DSL modem/router and the other
end into your Roku player.
• Select “Wired” as your network connection in the
settings menu on your Roku player.
Wireless:
• Select “Wireless” as your network connection
and select your network from the list of available
networks in the settings menu on your Roku player.
• Enter your wireless network password when
prompted. (Note: passwords are case-sensitive)
Russell: 270-343-3131 Adair: 270-378-4141 Cumberland: 270-433-2121 duocounty.com
Roku TV Service
Step 4 – Complete Guided Setup
• During Guided Setup, you’ll be prompted to
create a Roku account online. Your Roku player
will generate a unique code that links your player
to your new account. Roku accounts are free, but
require a valid credit card to create your account
(this is a Roku policy, and independent of Duo
County Telecom). Please note, Roku will only charge
your credit card if you authorize purchases of paid
channels, games or other content from the Roku
Channel store.
• Get the latest software. Your Roku player will let
you know if there is a software update available,
and will restart after the update is complete.
• Now, link your Roku player from any Internet
browser. A link code should be displayed on the TV
screen after restart. Using an Internet browser, follow
the instructions to link your Roku player to a new or an
existing Roku account if you already have one.
Step 5 – Add the MyDuo Video Channel
• On your computer, go to https://owner.roku.com/
add/MyDuoT V
• You will need to be logged into your Roku
account. Once you add the channel, it should show
immediately. If it doesn’t, you can refresh your
channels on your Roku home screen by selecting,
Settings > System update or Settings > Player info
and checking for an update.
Step 6 – Enjoy!
• To watch your live MyDuo Video channels, simply
select the Duo County Telecom Video channel from
your Roku Home screen (it’s the one with the Duo
County Telecom logo).
MyDuo Video Channel Functionality
• You can change channels by using the up and
down arrows on your Roku remote. For your
convenience, the channel name, and channel listing
information will momentarily appear in the upper
lefthand corner of the screen.
• Press the * button on the Roku remote to access
the channel list. You can then use the up and down
arrows to scroll through the list of channels and use the
“ok” or “select” buttons to change to that channel.
• The “return” button (or instant replay button as Roku
refers to it) will take you back to your last channel.
Tips for Best Experience
• Don’t place anything on top of your player; it may
cause the player to overheat.
• Be sure to place your Roku player in a location
where the remote is line-of-sight for best results.
Roku Remote Control App
• There is also a remote control app available for
your iPad or iPhone in the App store, or for your
Android device on Google Play.
Roku TV Service
Gives You All This for Only $17.95/Month*
• All Your Local Channels, including WBKO Bowling Green, Louisville
and Lexington broadcast stations and Duo2 Local and Live.
• Quick access to Netix, Amazon Instant Video and Hulu Plus.
• Over 1,000+ channels of free, subscription-based and pay-per-use
streaming on-demand music, video and game options. Roku 3 player
includes a remote with headphone jack and in-ear headphones for
private listening!
Installation Instructions
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