Dynamic iPortal2 User manual

your communication
bridge to the world
User Manual
GBK52983 iPortal2 User Manual Issue 3, October 2013
compatible with

2 GBK52983 iPortal2 User Manual Issue 3 About this manual
1.About this manual
This User Manual describes how to use DYNAMIC CONTROLS’iPortal2 system; the
intended audience is the user of a powered-wheelchair, with the iPortal2 system
already installed on the wheelchair.
The iPortal2 connects with a DYNAMIC CONTROLS’Shark, DX, or DX2 Control System.
Please note that the words iOS device in this manual refer to iPhone, iPod touch and
iPad.
The following symbols are used throughout this manual to outline important and
helpful information:
WARNING
Warnings provide important information that must be followed in order to install,
configure, and use the product safely and efficiently. Not following the instructions
given in a warning can potentially lead to equipment failure, damage to surrounding
property, injury or death.
CAUTION
Cautions provide supporting information in order to install, configure, and use the
product. Not following the instructions given in cautions can lead to equipment
failure.
NOTE
Notes provide supporting information that may be important to the user, but which
does not involve risk to life, or injury, or damage to the equipment.
REFERENCE
Reference directs the reader to a source of further or more detailed information on a
given topic.

Key information follows such as a mechanical or electrical specification.

About this manual GBK52983 iPortal2 User Manual Issue 3 3
WARNINGS
1. The iPortal, Shark, DX and DX2 Systems are not user serviceable. Specialised
tools are necessary for the repair of any component. Any attempt to gain
access to, or in any way abuse the electronic components and associated
assemblies that make up the powered wheelchair system, renders the
manufacturer’s warranty void and the manufacturer free from liability.
2. Do not install, maintain, or operate this equipment before you have read and
understood all the instructions and all the manuals for this product and all the
other products that you use or install together with this product. Follow the
instructions of the manuals. If you do not follow all instructions, injury or
damage could result.
3. Do not try to open or disassemble any case - there are no user-serviceable
parts inside.
4. Do not touch the connector pins. If you touch the pins, they can become
dirty and/or the system's electronic components can be damaged by
electrostatic discharge.
5. DYNAMIC CONTROLS has tested the iPhone to confirm that Radio Frequency
Interference (RFI) caused by the iPhone does not change the behaviour of
the wheelchair control systems in any way. In the very unlikely case that the
iPhone or another mobile communications device would cause the
wheelchair to behave erratically, turn off the control system. When you turn
off the control system, the chair will halt.
NOTES
Due to continuous product improvement, DYNAMIC CONTROLS reserves the right to
update this manual. This manual supersedes all previous issues, which must no longer
be used.
DYNAMIC CONTROLS reserves the right to change the product without notification.
NOTE
iPortal2 is the new, updated module in Dynamic Controls' iPortal system. In this
manual, iPortal refers to the complete system, that is: iPortal2 module, cradle, cables
and software etc., where iPortal2 just refers to the latest electronic module, that is,
the electronics that the iPortal system connects to.
iPhone, iPod touch, iPad, Safari, Mac and iTunes are trademarks of Apple Inc., registered in the
U.S. and other countries. The Bluetooth® word, mark and logos are registered trademarks
owned by Bluetooth® SIG, Inc., and any use of such marks by Apple is under license. Apple is
not a participant in or sponsor of this promotion.
“Made for iPod” means that an electronic accessory has been designed to connect
specifically to iPod and has been certified by the developer to meet Apple performance
standards.
“Made for iPhone” means that an electronic accessory has been designed to connect
specifically to iPhone and has been certified by the developer to meet Apple performance
standards.
“Made for iPad” means that an electronic accessory has been designed to connect
specifically to iPad and has been certified by the developer to meet Apple performance
standards.

4 GBK52983 iPortal2 User Manual Issue 3 About this manual
Apple is not responsible for the operation of this device or its compliance with safety and
regulatory standards. iPod touch is a trademark of Apple Inc., registered in the U.S. and other
countries. iPhone is a trademark of Apple Inc. iPad is a trademark of Apple Inc.
DYNAMIC CONTROLs, the Dynamic logo, the Shark, DX, DX2, iPortal, iPortal2 and Dashboard logos
are trademarks of DYNAMIC CONTROLS. All other brand and product names, fonts, and company
names and logos are trademarks or registered trademarks of their respective companies.
DYNAMIC CONTROLs owns and will retain all trademark rights and DYNAMIC CONTROLS or its licensors
own and will retain all copyright, trade secret and other proprietary rights, in and to the
documentation.
All materials contained within this manual, in hardcopy or electronic format, are protected by
copyright laws and other intellectual property laws.
© Copyright 2013 DYNAMIC CONTROLS. All rights reserved.

Contents (overview) GBK52983 iPortal2 User Manual Issue 3 5
2.Contents (overview)
1 About this manual
2 Contents (overview)
3 Contents (detailed)
4 iPortal
5 iPortal – Dashboard
6 iPortal – Accessibility
7 iPortal – Mouse Mover
8 iPortal Mouse Mover & Accessibility
9Appendices
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54

6 GBK52983 iPortal2 User Manual Issue 3 Contents (detailed)
3.Contents (detailed)
1. About this manual ......................................................................................... 2
2. Contents (overview) ...................................................................................... 5
3. Contents (detailed) ........................................................................................ 6
4. iPortal ........................................................................................................... 8
4.1. The iPortal2 in detail ............................................................................................ 9
4.2. The iPortal2 system components........................................................................ 10
4.3. Setting up the iPortal2 with your iOS device....................................................... 10
4.3.1. Step 1 - place your iOS device in the iPortal cradle ........................................................ 12
4.3.2. Step 2 - pair the iPortal2 and the iOS device.................................................................. 14
4.3.3. Step 3 - download the iPortal Dashboard application.................................................... 15
4.3.4. Step 4 - optionally activate the iPortal Accessibility feature .......................................... 17
4.3.5. Step 5 - optionally activate the iPortal Mouse Mover feature ....................................... 20
4.4. Setting up the iPortal2 with your PC or laptop.................................................... 22
4.5. Setting up the iPortal 2 with your Apple iMac (OS X) ......................................... 26
4.6. iPortal2 Status LEDs ........................................................................................... 30
4.6.1. Bluetooth®wireless link flash codes (blue LED) .............................................................. 30
4.6.2. iPortal2 connection module flash codes (green LED)..................................................... 30
4.7. Charging an iOS device ....................................................................................... 31
4.8. Charging or powering a second device................................................................ 31
4.9. Supported remotes and operating modes .......................................................... 31
4.9.1. DX/DX2 Remotes ............................................................................................................ 32
4.9.2. Shark Remotes................................................................................................................ 32
5. iPortal – Dashboard..................................................................................... 33
5.1. Drive mode ........................................................................................................ 33
5.2. Seating mode ..................................................................................................... 33
5.3. About menu ....................................................................................................... 34
5.4. Settings menu .................................................................................................... 35
5.5. System messages ............................................................................................... 36
5.6. Status icons........................................................................................................ 36
6. iPortal – Accessibility................................................................................... 38
6.1. Using iPortal Accessibility with Apple’s VoiceOver ............................................. 39
6.1.1. Joystick Commands......................................................................................................... 39
6.1.2. Navigation mode ............................................................................................................ 40
6.1.3. Text mode....................................................................................................................... 41
6.2. Using iPortal Accessibility with Apple’s AssistiveTouch....................................... 43
6.2.1. Enabling AssistiveTouch.................................................................................................. 44
6.2.2. Moving and selecting with the AssistiveTouch cursor.................................................... 44
6.2.3. The AssistiveTouch menu ............................................................................................... 48
7. iPortal – Mouse Mover ................................................................................ 51

Contents (detailed) GBK52983 iPortal2 User Manual Issue 3 7
7.1. Using Mouse Mover ........................................................................................... 51
7.1.1. Mouse-click mode........................................................................................................... 51
7.1.2. Mouse-move mode ........................................................................................................ 52
8. iPortal Mouse Mover & Accessibility ........................................................... 53
9. Appendices.................................................................................................. 54
9.1. Quick Start Guide to iPortal Accessibility ............................................................ 54
9.1.1. DX-ACU3B ....................................................................................................................... 54
9.1.2. DX-REM24SD................................................................................................................... 54
9.1.3. DX-REMG90 .................................................................................................................... 55
9.1.4. DX-REMG91 .................................................................................................................... 55
9.1.5. DX2-REMA-ACS2, DX2-REMB-ACS2, DX2-REM420, DX2-REM421 ..................................55
9.1.6. DX2-REM550, DX2-REM551............................................................................................ 56
9.2. Alternative mode actions ................................................................................... 56
9.3. Tutorials for iPortal Accessibility with VoiceOver ............................................... 57
9.3.1. Navigating the iOS device ............................................................................................... 57
9.3.2. Using Applications .......................................................................................................... 61
9.4. Apple disclaimer ................................................................................................ 69
10. Index ........................................................................................................... 70

8 GBK52983 iPortal2 User Manual Issue 3 iPortal
4.iPortal
DYNAMIC CONTROLS’iPortal is a bridge between your powered-wheelchair and your
communications technology.
When combined with an iOS device and the Dashboard
application, iPortal provides the powered-wheelchair user
with essential wheelchair information such as battery state,
driving speed, seating adjustments, and an emergency call
function.
When combined with an iOS device and the Accessibility feature, the powered-
wheelchair’s remote joystick is used to navigate and interact with your iOS device.
When combined with a PC or laptop and the Mouse Mover feature, the wheelchair’s
joystick or other speciality input device is used to navigate and interact with your PC
or laptop’s mouse pointer.

iPortal GBK52983 iPortal2 User Manual Issue 3 9
Dashboard is a free application, and can be downloaded from the iPortal™ store via
iTunes. Once installed on your iOS device, Dashboard can also be used to manage
upgrades for the Accessibility and Mouse Mover features. Upgrades can be
purchased at any time, and in any order. Alternatively, the iPortal unit can be
purchased with either or both of the Accessibility and Mouse Mover features already
enabled, as shown in the table below.
iPortal2 part number
Description
DJ-BTINT
iPortal Dashboard
DJ-BTINT–ACC
iPortal Accessibility
DJ-BTINT–HID
iPortal Mouse Mover
DJ-BTINT–HID–ACC
iPortal Mouse Mover +Accessibility
4.1.The iPortal2 in detail
The iPortal2 is the front-runner of a new generation of powered-wheelchair
accessories that present a completely new approach to meeting a powered-
wheelchair user’s needs and wishes.
The iPortal2, which is compatible with DYNAMIC CONTROLS’Shark, DX, and DX2
wheelchair controllers, can connect to an iOS device to display powered-wheelchair
information in real time.
The iPortal2 has the following features:
•connects with DYNAMIC CONTROLS’ Shark, DX or DX2 wheelchair control systems
without reprogramming the wheelchair
•an adjustable mounting arm and cradle that attaches to the wheelchair and
conveniently positions the iOS device for the user
•an Apple USB charging port to keep the iOS device fully charged
•an auxiliary USB port (charging-only), for other devices
•wheelchair fault logging
•the iPortal Dashboard application displays wheelchair information in real time.
Using Bluetooth®technology to connect with the wheelchair system, the
following is provided:
ospeed and speed range indicator
ocompass heading (iPhone 3GS (or later) only)
oseat adjustment indicator
obattery state
odrive profile indicator
oemergency call function (iPhone only)
•with the Accessibility feature enabled, the powered-wheelchair’s remote
joystick is used to navigate, interact and control your iOS device.
•with the Mouse Mover feature enabled, the wheelchair’s joystick or other
speciality input device is used to navigate and interact with your PC or
laptop’s mouse pointer
•with the Mouse Mover + Accessibility features enabled, the wheelchair’s
joystick or other speciality input device is used to navigate and interact with
your PC or laptop’s mouse pointer as well as navigate, interact and control
your iOS device.

10 GBK52983 iPortal2 User Manual Issue 3 iPortal
4.2.The iPortal2 system components
The following components are provided with the iPortal system. Note the names of
the components, as they will be referred to throughout the rest of this manual.
Note: iPhone and iPod touch are not included in the packages. The cables (DK BUS, DX BUS, and Y-cable
(for Shark)), mounting arm and cradle must be ordered separately.
4.3.Setting up the iPortal2 with your iOS device
Before you can use your iPortal2 system, you will need to set up the iPortal2 with your
iOS device by placing your iOS device securely in the cradle, and then making sure
that the iPortal2 and your iOS device can communicate correctly. As a one-off set-up
process, you will also have to download the iPortal Dashboard application to run on
your iOS device.
The following section describes how to get your iPortal2 working with your iOS device
for the first time. The process is as follows:
•step 1 - place your iOS device in the iPortal cradle
•step 2 - pair the iPortal2 and the iOS device (this means establish a Bluetooth
connection)
•step 3 - download the iPortal Dashboard application
•step 4 - optionally activate the iPortal Accessibility feature
•step 5 - optionally activate the iPortal Mouse Mover feature

iPortal GBK52983 iPortal2 User Manual Issue 3 11
These topics are explained in more detail, in the sections following.
REFERENCE
For more details of iOS device features, capability, and minimum system requirements
visit www.apple.com
The iPhone, iPad and iPod touch User Guides are available from
www.apple.com/support
NOTE
Dashboard can only display information it receives from your wheelchair control
system. Dashboard does not send any information back to your control system, and
cannot control the wheelchair.
WARNING
ALWAYS switch off the wheelchair system when leaving the wheelchair.
ALWAYS ensure that the wheelchair system is switched off before entering the
wheelchair.
ALWAYS switch off the wheelchair system when not in use.

12 GBK52983 iPortal2 User Manual Issue 3 iPortal
4.3.1. Step 1 - place your iOS device in the iPortal cradle
Make sure that you have the correct cradle for your device. Check the identifier as
shown below, right. Put your iPhone or iPod touch into the iPhone or iPod touch
cradle on your wheelchair. When your device is in position, you will feel a click.
WARNING
iOS devices are not intended for use in the rain or other wet
environments. To protect the iOS device from damage when
in a wet environment, it MUST be removed from the cradle
and stored in a dry place. Put the charging cable connector
in the charging cable park.
The protective bung on the iPortal2 MUST be used when the charge-only socket is not
in use.
NOTE
The cradles included support both the iPhone 3 & 4 variants and the iPod touch 3.
For mounting solutions of other Apple iOS devices and models, consult your local
Dynamic Controls office or mobility dealer.
Put your iPhone or iPod
touch into the cradle at
the bottom first. Be sure
that your device is
correctly located.
Push the top of your
device into the cradle.
You will feel the device
click into position.

Be sure your device is
secure in the cradle
before driving your
wheelchair.
The cradle identifier is
on the back of the
cradle above the
charging cable park.
iPhone
iPod touch

iPortal GBK52983 iPortal2 User Manual Issue 3 13
Adjust the mounting arm to position your device for comfortable operation.
WARNING
Do not position the cradle outside the frame of the wheelchair otherwise it can strike
objects or passers-by, causing injury. Adjust the cradle such that it remains inside the
frame of the wheelchair.
Connect the charging cable to your device. When you turn on the power at your
Remote, your iOS device will beep or vibrate to confirm that it is receiving a charge
from the wheelchair battery.

14 GBK52983 iPortal2 User Manual Issue 3 iPortal
4.3.2. Step 2 - pair the iPortal2 and the iOS device
The Shark, DX or DX2 wheelchair control system communicates with your iOS device
via the iPortal2 module, using a Bluetooth® wireless link. Before using your iOS device
with your wheelchair control system, you must first pair (this means establish a
Bluetooth connection) your iOS device with the iPortal2.
To pair the devices, start from your iOS device Home screen, and then:
•browse to Settings ► General ► Bluetooth ;
•turn on Bluetooth. Your iOS device will start searching for nearby devices;
•on the wheelchair, turn the power off and on;
•when your iOS device finds your iPortal module, tap on it to connect to it.
Note, your iPortal2 module will be displayed as “iPortal2-xxxxxx”, where “xxxxxx” is a unique number
identifying your iPortal2.
NOTE
If you see an instruction on your iOS device to “cycle the power”, turn the power off
at your Remote, and then turn it on again.
Tap here to
connect to
your iPortal2

iPortal GBK52983 iPortal2 User Manual Issue 3 15
4.3.3. Step 3 - download the iPortal Dashboard application
To download the iPortal Dashboard application, you must have an iTunes Store
account and an active internet connection. You can use either your iOS device or
your computer to connect to the Internet and the iTunes Store. You can set up an
iTunes account at www.apple.com/itunes.
4.3.3.1. To download the iPortal Dashboard using your iOS device:
Start from the iOS device Home screen.
•Browse to the App Store
•Search for iPortal Dashboard
•Select iPortal Dashboard from the search results
•Tap INSTALL
If you use your iPhone to download the iPortal Dashboard application, the
application is installed automatically on your iPhone and is ready to use.
REFERENCE
For more details of how to download and install an application from the iTunes Store,
refer to the iPhone, iPod touch, or iPad User Guides. The iPhone, iPod touch, and iPad
User Guides are available from www.apple.com/support
After your device and the iPortal2 have successfully paired,
the connection is listed on the Bluetooth® menu.
Note that sometimes when attempting to pair your iOS
device with the iPortal2, one or the other may time out
while waiting for an input from you. If the procedure does
not work the first time, repeat the steps above.
If your chair is programmed to go into sleep mode after
only one minute of inactivity, the chair may enter this mode
during pairing, causing pairing to fail. If this is the case, ask
your therapist or dealer to increase the sleep time-out
value.

16 GBK52983 iPortal2 User Manual Issue 3 iPortal
4.3.3.2. To download iPortal Dashboard using your computer:
Start your Internet connection and start iTunes.
•Browse to the iTunes Store,and then browse to the App Store
•Search for iPortal Dashboard and select iPortal Dashboard from the search
results
•Click INSTALL
If you use your computer to download the iPortal Dashboard application, the
application will be installed automatically on your iOS device next time you sync.
4.3.3.3. Firmware upgrades
The Dashboard application automatically checks for
newer versions of firmware for the iPortal2 module. If
the firmware is out-of-date, the Dashboard
application will ask you if you want to upgrade it
(see image right). It is strongly recommended to
perform the upgrade when asked.
If you do not want to upgrade the firmware
straightaway, then press the Later button and the
Dashboard application will start normally - you will
be asked to upgrade again after 24 hours has
passed.
If the time is convenient for you, press the Upgrade Now button.
CAUTION
DO NOT CYCLE THE POWER during the upgrade process as an interruption could
lead to the iPortal2 becoming inoperable.

iPortal GBK52983 iPortal2 User Manual Issue 3 17
The upgrade process will take several
minutes and comprises three parts:
Part 1 prepares the Connection
Module for receiving the upgrade.
Part 2 saves the new firmware to the
Connection Module.
Part 3 reprograms the Connection
Module with the new firmware.
On completion of part 3, the connection
is restored automatically.
In the unlikely event that the connection
fails to restore itself automatically, the
following message will be displayed on
the screen:
Please cycle the power to reconnect.
At this point you will have to cycle the
power yourself by switching your system’s
power off and then on.
4.3.4. Step 4 - optionally activate the iPortal Accessibility
feature
If your iPortal2 module does not have Accessibility enabled, then as a one-off
process, you can enable it through Dashboard.
To activate the iPortal Accessibility feature, you must have an active internet
connection on your iOS device, and be paired with the iPortal2 module (see section
4.3 to see how to pair the iOS device with the iPortal2).
NOTE
When activating the iPortal Accessibility feature, it is important that you DO NOT:
•press the iOS device Home button
•turn off the wheelchair’s power
•drive the wheelchair
To activate the iPortal Accessibility feature, proceed as shown below:
•Start the Dashboard application.
•Browse to Settings -> Purchase Upgrades
•Buy the Accessibility feature

18 GBK52983 iPortal2 User Manual Issue 3 iPortal
After performing the steps above,
•Select Buy from the AppStore
•Tap Buy on the confirm purchase screen
•Tap Use Existing Apple ID on the Sign In screen (To buy from the AppStore, you
must have an active AppStore account. If you do not have an AppStore
account, you can create one by selecting Create New Apple ID on the Sign
In screen)
•Enter your Apple ID and password and tap Ok
•Wait for the Thank You screen to pop up to confirm your successful purchase
•Click Ok
4.3.4.1. Completion of purchase
When the purchase is successfully completed, the
iPortal2 module will restart.
Once the iPortal2 reconnects to the iOS device,
the iPortal Store screen on your iOS device will
show the Accessibility feature as Installed and will
automatically be activated on your iPortal2
module.

iPortal GBK52983 iPortal2 User Manual Issue 3 19
NOTE
If the unit does not restart automatically, then you can power-cycle the unit (power
off, then power on) to enable the Accessibility feature.

20 GBK52983 iPortal2 User Manual Issue 3 iPortal
4.3.5. Step 5 - optionally activate the iPortal Mouse Mover
feature
If your iPortal2 module does not have Mouse Mover enabled, then as a one-off
process, you can enable it through Dashboard.
To activate the iPortal Mouse Mover feature, you must have an active internet
connection on your iOS device, and be paired with the iPortal2 module (see section
4.3 to see how to pair the iOS device with the iPortal2).
NOTE
When activating the iPortal Mouse Mover feature, it is important that you DO NOT:
•press the iOS device Home button
•turn off the wheelchair’s power
•drive the wheelchair
To activate the iPortal Mouse Mover feature, proceed as shown below:
•start the Dashboard application;
•browse to Settings -> Available Upgrades;
•buy the Mouse Mover feature.
After performing the steps above:
•select Buy from the AppStore ;
•tap Buy on the confirm purchase screen;
•tap Use Existing Apple ID on the Sign In screen. To buy from the AppStore,
you must have an active AppStore account. If you do not have an AppStore
account, you can create one by selecting Create New Apple ID on the Sign
In screen.
•enter your Apple ID and password and tap Ok ;
•wait for the Thank You screen to pop up to confirm your successful purchase;
•click Ok;