Earth Networks AXIS Q6155-E User guide
High Definition
Pan Tilt Zoom
Camera
(Axis HD PTZ)
System Installation,
Operation, and
Maintenance Manual
Copyright
Copyright 2019, by Earth Networks, Inc.
All Rights Reserved.
Manual Copyright, 2019, by Earth Networks, Inc.
All Rights Reserved.
Information in this document is subject to change without notice and does not represent a
commitment on the part of Earth Networks, Inc.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy, and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the
interference at his, or her, own expense.
Disclaimer
The procedures, methods, and hardware described in this manual are intended to provide
general guidelines and instructions for installing the Earth Networks HD PTZ Camera system.
Each installation site is unique and each site may require special considerations that are
beyond the scope of this manual. Any questions not covered within this manual should be
directed to Earth Networks Support at (800)624-4205 or email su[email protected]m.
All procedures, methods, and hardware used to install a Earth Networks HD PTZ Camera
system must conform to all applicable building codes (national, state, and local). Installation
subcontractors are responsible for complying with all applicable codes. Buyer and/or
installer provided hardware must be equivalent or better (according to industry standards)
than that specified in the Earth Networks Installation Manual.
The buyer/installer is responsible for any damage caused by installation of the Earth
Networks HD PTZ Camera.
THINK SAFETY FIRST!
Warranty. The Seller warrants the hardware purchased by the Buyer against
defects in workmanship and materials for a period of one (1) year from date of
delivery under this contract. The Seller shall, at its sole option, either repair or
replace defective items. Buyer is responsible to return of defective items to Seller
by means specified by the Seller. The Buyer shall bear all shipping expenses.
Packing of defective items for return is responsibility of Buyer. Damage due to
natural causes (storms, lightning, flying debris, etc.) is not covered by this
warranty. Damage resulting from Buyer negligence or mishandling of hardware
and software is not covered by this warranty.
Table of Contents
Copyright ............................................................................................................................................. 2
Disclaimer ........................................................................................................................................... 3
Table of Contents ................................................................................................................................. 4
Thank You! .......................................................................................................................................... 5
Plan Ahead .......................................................................................................................................... 5
Safety! .................................................................................................................................................. 6
Getting Started .................................................................................................................................... 7
Camera System Parts ...................................................................................................................... 7
Tools Needed ................................................................................................................................... 9
Installation ......................................................................................................................................... 11
Indoor Preliminary Setup .............................................................................................................. 11
Viewing Live Video and Captured Images .................................................................................... 15
Live Video .................................................................................................................................. 15
Captured Images ....................................................................................................................... 17
Routing the Cable .......................................................................................................................... 18
Outdoor Installation ...................................................................................................................... 19
Indoor connections ........................................................................................................................ 23
Troubleshooting ................................................................................................................................. 27
Maintenance ...................................................................................................................................... 28
Additional Information ...................................................................................................................... 29
Specifications ..................................................................................................................................... 30
Thank You!
Thank you and congratulations on acquiring the Earth Networks HD PTZ Camera system. The
Earth Networks HD PTZ Camera captures images of local weather conditions with the
advantage of a much higher resolution and the flexibility of changing viewpoints as often as
desired. The quality of the images from the Earth Networks HD PTZ Camera is sure to
enhance your weather system.
By installing and operating the entire Earth Networks system, you become an essential part of
the Earth Networks program, an integrated network of weather stations comprising the
largest weather monitoring system in the world.
You can monitor a high-quality, live image from the camera using a computer connected to a
Local Area Network (LAN). The frame rate is 50/60 frames per second (FPS). Captured
images can be requested by contacting Earth Networks Customer Support.
Plan Ahead
Read this entire manual before beginning installation. The Earth Networks HD PTZ Camera
installation can be straightforward and easy to complete if all steps are followed closely.
Inordertoensurethemostefficientinstallationpossible,youMUSTfollowthestepsin
“IndoorPreliminarySetup”BEFOREinstallingANYequipmentoutdoors.
Themostimportantaspectofpreparationissafety.Installation of the HD PTZ Camera
requires working with electrical cable, drilling through walls or other dense support
structures, standing on ladders, and possibly, walking on roofs. Pleasecarefullyreadthe
followingsectionon“Safety.”
Please pay close attention to the section on “Site Evaluation.” A complete site evaluation
determines proper placement of the camera and will prevent the need to have to re-mount
the camera and re-route the cables.
All additional parts needed (such as ladders, drills, bits, etc.) should be assembled and
inspected before beginning installation. Earth Networks cannot accept responsibility for
damage caused by these tools so all safety precautions should be adhered to. This would
include the use of leather gloves and goggles when appropriate.
If there are any questions, doubts, or discrepancies, call Earth Networks Support at 800-624-
4205 or email [email protected].
Safety!
Only qualified personnel should install the HD PTZ Camera System.
While installation of the HD PTZ Camera is not particularly difficult, it does usually require
installation near the rooftop and working with electrical wiring, which presents some amount
of risk.
To limit risk to self and property, this manual should be thoroughly read and understood
before beginning installation. Adhere to all warnings on the unit and in the operating
instructions.
Installation must conform to national, state, and local building code requirements with the
most stringent guidelines being adhered to.
The HD PTZ Camera should only be installed by someone comfortable with being on a high
ladder or rooftop and who is authorized by the site to perform the installation. Roof and
ladder safety is crucial!
Allow only qualified Electricians to make electrical connections. Take all reasonable safety
precautions – double checking a power cable connection could save a life.
Stay as far away from other electrical wiring as possible. Neverallowthecamerahousing,
thecabling,adrillbit,oranyotheritemtocontactelectricalwiresorconduit.Injuryor
deathcouldresult.
A qualified installer will need to securely mount the unit to a supporting structure capable of
sustaining the weight of the unit (approximately 12 pounds) by using appropriate tools and
hardware. Failure to properly secure the HD PTZ Camera could result in the unit separating
from the support structure and falling. This would not only damage the camera, but could
injure anyone standing nearby.
If needed, Earth Networks may be able to provide professional installers and an estimate of
the cost. If this is desired, please call Earth Networks Support at 800-624-4205 or email
Getting Started
Camera System Parts
ItemPartNumber
HD PTZ Camera 6605
Camera Mounting Arm with backplate 6606
200 ft Ethernet Cable 8525
HD PTZ PoE+ Injector 5530
Network Surge Suppressor 8550
10 ft Ethernet Cable 5452
Cable Ties 1168
Please carefully unpack and identify each part and inspect for damage. If any damage is
noticed, please call Earth Networks Support at 800-624-4205 or email
OutdoorComponents
HD PTZ Camera
Mounting Armand backplate
Cable Ties
IndoorComponents
200 ft Ethernet Cable
Network Surge Suppressor
10 ft Ethernet Cable
PoE+ Power Injector
Tools Needed
(NotsuppliedbyEarthNetworks)
Wire cutters and pliers
T30 Torx Bit or Driver
Heavy-duty drill with bits sized up to 1-1/4” – bits must be appropriate for material
being drilled into (masonry, wood, metal, etc.) and must be long enough to penetrate
the support walling from exterior to interior (possibly as much as 10” or more).
Socket drivers, designed to be used with a drill, of the size(s) needed to fit the screws
intended for use in mounting the HD PTZ.
Fish Tape to pull cable through wall
Electrical Tape to tape the ends of cables for protection and to hold connectors and
cables together.
Small flat and phillips screwdrivers
Install Sealant
Bolts/Screws needed to attach the mounting arm to the wall will vary according to
several factors. Both the composition of the mounting surface and the weight of the
unit (approximately 12 pounds) must be taken into account.
An adjustable ladder
Site Evauluation
All sites will have certain building restrictions. To get the most out of the camera, a location
needs to be chosen that will present the least restrictions.
The sky, sun, and clouds are important elements in the captured images. A “perfect” picture
includes about 50% sky and about 50% earth.
Remember that the camera will be operating throughout the year. A good view in the late fall
or winter may be obstructed by tree growth in the spring and summer.
Spend time looking at the lighting and shading based on the time of day, types of weather, and
time of year. It is best to center the camera facing toward the prevailing winds – generally
westerly in the United States. If you invest the time now in site evaluation, your efforts are
sure to pay off in the end.
The camera must also be securely mounted to avoid distortion of the camera images. The
mounting arm must be wall mounted for optimal stabilization. The camera should be
mounted high enough so that there is a clear view of the horizon. The unit should be mounted
so that it is easily accessible. This will aid in any maintenance or adjustments that may have
to be made. Once you have chosen the direction you want the camera to face, it should be
mounted on the outermost wall in that direction. This will keep any roofs and unnecessary
structures out of your camera view.
Select and verify a route to run the cables from the camera to the interior of the building.
Note: Keep in mind that the unit comes with 200 feet of Ethernet cable. Any
cable routed on the building structure exterior must be secured and routed in
a conduit. Additional cable can be added using a straight through coupler or
with a new cable run.
THEMAXIMUMETHERNETCABLERUNIS330FT.
Installation
Indoor Preliminary Setup
SETTING THE HD PTZ CAMERA UP INDOORS ON THE NETWORK IS ESSENTIAL FOR THE
SUCCESSFUL OUTDOOR INSTALLATION OF YOUR CAMERA.
ByfollowingthesepreliminarystepsyouwillhavetheabilitytoobtaintheinternalIP
addressoftheHDPTZCamera,whichyouneedinordertoviewthelivevideo
transmittedfromtheHDPTZCamera. It is imperative that you install the camera indoors
initially in order to guarantee that the camera is working as it should.
In order to test the camera indoors the following supplied equipment will be needed:
HD PTZ Camera
Camera Mounting Arm
200 ft Ethernet Cable
HD PTZ PoE + Injector
Network Surge Suppressor
10 ft Ethernet Cable
Access to a computer running on the same subnet as the network connection that will be used
to connect the camera to for this test is needed. An electrical outlet needs to be nearby as well
along with your T30 bit/driver and a small screwdriver or pyliers.
NetworkRequirements: Port 21 TCP outbound for FTP images must be
open for the internal IP address of the camera.
Port 80 TCP inbound must be open in order to operate the camera and view
streaming data from any computer.
A web broswer must be installed on the computer used for retrieving the IP
address of the camera and it also must be installed on the computer used
for viewing live images from the camera.
Firstweneedtoremovethelidoffofthemountingarmtodotheindoorsetup:
1. Take the mounting Arm and remove the black rubber cap using a pair of plyers or a
small screwdriver.
2. Uncrew the T30 screw that was located under the black cap using your driver.
3. Remove the lid which should allow you to see the circuit board of the mounting arm.
4. Inside the housing you will see one side labeled RJ45 and a white connector
disconnected floating in the housing. Connect that conector into the RJ45 slot as
shown below.
5. The mounting arm is now ready to be used for the indoor test.
Indoor Test Setup
1. Set the camera on a soft cloth or surface while setting up the camera to avoid
scratching the clear dome.
2. Plug the camera into the Axis mounting arm using the special Axis RJ45 Connector pre-
wired cable coming from the housing.
3. Plug one end of the 200ft ethernet cable into the RJ45 jack of the mounting arm.
4. Plug the other end into the “Out” side of the PoE+ Injector
5. Plug in the Network surge protector into the “in” side of the PoE Injector
6. Plug in the short ten foot ethernet cable into the Network Surge RJ 45 connector
7. Plug in the other end of the 10ft ethernet cable into your local network jack
8. Plug in the power cord into the PoE Injecotor
9. For power, plug the power supply into an electrical outlet.
9. Once everything is connected, wait a couple of minutes for the camera to power on
completely then skip to the next section titled “Viewing Live Video and Captured
Images” to confirm camera setup.
Viewing Live Video and Captured Images
Live Video
In order to obtain live video from the camera, you will need to acquire the internal IP
address of the camera. To do this, download the finder tool from the internet. Open an
Internet web browser on a computer connected to the same subnet as the camera.
(Directions are below). THEHDPTZCAMERAABSOLUTELYMUSTBECONNECTED
TOTHESAMESUBNETASTHECOMPUTERUSEDTOAQUIRETHEINTERNALIP
ADDRESSOFTHECAMERA.
1) Open any web browser and go to https://support.earthnetworks.com/
2) Click on Knowledge Base
3) Scroll down and click on cameras
4) Under the “How to” Section of the page click on the link named: “Where can I
download the Earth networks Camera Finder Tool?”
5) Click on the link for the Axis Camera Model
6) Open up the .exe and follow the steps to install the IP Utility program on your
computer
7) If the Camera is on the same subnet you should now be able to see the camera IP
and MAC ID/Serial Number through the finder tool.
If you do not see the camera right away, you can search for it by clicking on the blue refresh
icon.
Ifyoudonotseethecamera’sMACID/Serialnumberlistedandareunabletofindthe
camera,refertothe“Troubleshooting”section.
8) Once done locating the camera, to access the camera, simply double click on the Name of
the camera.
9) To access the live stream of the camera, click on the play button that is on the black image
PleaseNote:Utilizationofthepan/tilt/zoomfunctionalitiesoftheHDPTZisNOTpossible
throughthepagepicturedabove.Ausernameandpasswordisneededtoaccessthecamera
whichisinthenextsection“HowtoLoginandMovetheHDPTZCamera”
How to Login and Move the HD PTZ Camera
Inordertologinintothecamera,youwillneedtofollowtheabovestepsfirstonhowtofindthe
camera.
After navigating to the camera via its IP address, you will need to login by clicking on the
person icon in the top right hand corner
Next click on the blue “login” icon in the pop-up window
A new window will load prompting you to sign in. Fill in your credentials for the camera.
Your username is: admin
Password: To be provided by Earth Networks Support
Now that you are logged in, you should be able to move and zoom the camera
Tomovethecamera: Either click on the direction you want the camera to go OR click and
drag the plus sign in the middle of the screen to the desired location. The longer the line you
draw the further the camera moves.
ToZoomthecamerainandout:Using the wheel on your mouse, scroll up to zoom in or
scroll down to zoom out (Note: after scrolling the desired amount wait a second for the
camera to move); OR on the bottom of the image use the slide bar to zoom in and out.
Captured Images
In order to obtain captured images Port 21 TCP outbound must be open for FTP and Earth
Networks Support must be contacted by calling 800-624-4205 or by emailing
[email protected]. The camera must be enabled through Earth Networks Support
in order for captured images to be available.
Now that captured images and live video are visible from the HDPTZ and available on the
network, the rest of the installation may be completed
Routing the Cables
It is best to work with a team of at least two people, as cable will have to be handled from both
the inside and the outside of the building.
Keep in mind the standard HD PTZ Package contains 200 feet of Ethernet cable. This cable
must reach from the camera to the corresponding PoE Injector
1. With the end of the cables as close as possible to the network and the PoE Injector
that will be used, and allowing about ten extra feet, tape the end of the cable to
something sturdy in the area to hold it in place, keeping in mind that the cable
cannot run directly across the floor and will have to be attached to areas such as
the base of walls when the job is complete.
2. Run the cable to the general area that the camera will be mounted outside; fish tape
may be used here to make this step easier.
3. Tape the cable down as close to where the camera will be mounted as possible,
keeping in mind the cables will need to be run through the mounting arm for the
camera.
4. At the outside location where the camera is to be mounted, as close to the camera
as possible, install conduit to cover any outside portion of the cables. Make sure
the cables will reach the ethernet jack inside the mounting arm where the camera
will be mounted.
Note: The HD PTZ Ehernet Cable is not UV rated. Cable must be
routed in conduit when running outdoors to protect it. The cable
should be run inside as much as possible. Cable can be run in
ceiling spaces.
Outdoor Installation
For the following steps, the items listed below will be needed:
HD PTZ Camera
Camera Mounting Arm w/ backplate
Cable Ties
T30 Driver
Level
Install Sealant
1. Make sure the mounting arm will be mounted high enough so that the camera
pan/tilt/zoom features can be utilized. On the outside wall where the cables have been
pulled through and the camera is to be mounted, attach the camera mounting arm
backplate to the wall and secure tightly (hardware not included). The camera
mounting arm backplate should go over the hole created for the cables with the flat
side of the mount against the wall with the arrow facing up (oreientation shown
below). Make sure the plate is level. Once the Mounting Arm is secured to the wall,
use Install Sealant around the outside of where the mounting arm meets the wall to
keep moisture from leaking behind the mounting arm and down the cable.
Pleasenote:Themountallowsyoutomounttoapoleusingtheoppositeorientation,
however,werecommendusingawallmountwhenable.
2. Run the ethernet cable through the hole
3. Next attach the bottom of the mounting arm by securing the two T30 screws to the
backplate
4. Next run the ethernet cable from the wall through the black water toght plug and into
the RJ45 Jack
Table of contents
