Easymate 340511 User manual
1080P WIFI IP CAMERA
Outdoor Surveillance Camera
Ref. 340511
V1
Safely monitor your outdoors.
Easy to install and discreet, it helps you keep your home secure by sending
notifications to your smartphone whenever motion is detected. The Inter-
net-connected camera allows you to monitor your home or any other area
with ease. Wherever you are, via your iPhone or Android smartphone, you can
remotely view video, take a live photo or begin video recording.
TECHNICAL
SUPPORT
GUARANTEE
MOVEMENT
DETECTION
NIGHT
VISION
EN
IP 65
HD
FULL
1080P
Free app
‘Easymate Cam’
available on
EN 2
1080P WIFI IP CAMERA
CONTENTS
A - SAFETY INSTRUCTIONS 05
1 - OPERATING PRECAUTIONS 05
2 - MAINTENANCE AND CLEANING 05
3 - RECYCLING 05
B - PRODUCT DESCRIPTION 06
1 - KIT CONTENTS 06
2 - CAMERA 06
3 - MAINS ADAPTOR 07
C - INSTALLATION 08
1 - INSTALLING THE CAMERA 08
2 - INSERTING A MICRO SD CARD (NOT INCLUDED) 08
3 - CONNECTING THE CAMERA 09
D - CONFIGURATION 10
1 - CONFIGURING THE CAMERA AND ADDING IT TO THE APP 10
2 - ACCESS TO ALL SETTINGS 12
2.1 - CONFIGURATION 12
E - OPERATION 14
1 - LIVE VIDEO 14
2 - VIEWING VIDEOS RECORDED BY THE CAMERA 14
3ENEN
1080P WIFI IP CAMERA
3EN
F - RESETTING 16
G - FAQ 17
H - TECHNICAL AND LEGAL INFORMATION 18
1 - TECHNICAL CHARACTERISTICS 18
2 - WARRANTY 19
3 - HELP AND ADVICE 19
4 - PRODUCT RETURNS/AFTER SALES SERVICE 19
5 - EC DECLARATION OF CONFORMITY 19
5ENEN
1080P WIFI IP CAMERA
A - SAFETY INSTRUCTIONS
1 - OPERATING PRECAUTIONS
• The cameras must not be installed where the
lens filter may be vulnerable to scratching and
dirt.
• Do not expose the lens to direct sunlight or any
reflected light source.
• Do not daisy-chain extension cords and/or
multi-socket adapters.
• Do not install near acidic chemicals, ammonia
or sources of toxic gases.
• The installation and use of the camera must
comply with local legislation
2 - MAINTENANCE AND CLEANING
• Always unplug the product from the mains
before carrying out any maintenance.
• Never use abrasive or corrosive substances to
clean the products.
• Use a soft, slightly damp cloth.
• Never use an aerosol to spray the product as
this may damage the internal workings.
3 - RECYCLING
This logo denotes that devices no longer
in use should not be disposed of as
household waste. as they are likely to
contain hazardous substances which are
dangerous to both health and the
environment. Return the equipment to
your local distributor or use the recycling collection
service provided by your local council.
Pour en savoir plus :
www.quefairedemesdechets.fr
EN 6
1080P WIFI IP CAMERA
EN
B - PRODUCT DESCRIPTION
1 - CONTENTS OF THE KIT
2 - CAMERA
5x 3
4x 3
3x 1
2x 1
1Camera
2230V A/C 50 Hz mains adaptor /
12V DC/1A
3Antenna to be screwed to rear of camera
4Wall plugs for wall-mounting
5Screws for wall-mounting
6Reset tool
1x 1
1
4
5
6
78
6x 1
2
3
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B - PRODUCT DESCRIPTION
1Slot cover for microSD card (not included) of up to 128GB, RESET button and USB socket (not
used)
2Loudspeaker grid
3Location of the microphone (on the front)
4Adjustable stand
5Mains adaptor power supply (included)
6Camera lens
7Infra-red light for night vision
8Dusk sensor for infra-red lighting control
3 - MAINS ADAPTER
A 230Vac 50Hz / 12Vdc 1A mains adapter is supplied in the kit for the camera power supply. Do not use other
power supplies as they could damage the camera and void the warranty.
EN 8
1080P WIFI IP CAMERA
EN
C - INSTALLATION
1 - INSTALLING THE CAMERA
• The camera can be attached to either wall or ceiling.
• Mount the camera using suitable screws and wall plugs for the type of surface (the screws and plugs
supplied are suitable for solid walls).
• Make sure the camera is properly secured to prevent it from falling.
Wall mounting Ceiling mounting
2 - INSERTING A MICRO SD CARD (NOT INCLUDED)
Your camera has a micro SD card slot, which gives it an internal storage memory. The maximum size is 128
GB.
This card is optional, but required if you wish the camera to record independently.
• Please insert the microSD card
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C - INSTALLATION
Note: These operations must be carried out with the camera disconnected from the mains power supply.
3 - CONNECTING THE CAMERA
EN 10
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EN
D - CONFIGURATION
1 - CONFIGURING THE CAMERA AND
ADDING IT TO THE APP
Comment: the screenshots shown are from the
Android version of the Easymate Cam app. The
iPhone version works in exactly the same way.
Download the Easymate Cam app on the Appstore
or Google Play, then open the app. Accept the
authorisation requests sent by the app if necessary
(access to the camera for scanning the QRCode,
etc.).
Next, click on the icon , the app opens the
camera on your smartphone and invites you to scan
the QRCode shown on the camera:
At this point, the camera must be powered on and
started up. It plays a standby tune when it is ready.
Click on “Ready music played” to continue.
The app then asks you how you wish to configure
the camera:
AP connection: via WiFi connection.
Audio configuration: the data will be transmitted by
the smartphone loudspeaker.
Select one of the methods to continue (they are
equivalent):
If you chose the AP Connection:
First, open your WiFi settings and connect to the
network that has a name that starts with ‘IOT’, using
the password indicated in the app. This temporary
connection will enable the camera to communicate
with your WiFi network.
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1080P WIFI IP CAMERA
D - CONFIGURATION
The app then asks you what network and what key
it must send to the camera for internet access.
Important: Camera network compatibility: 2.4 GHz
- 20/40 auto - WPA/WPA2.
Not compatible with 5 GHz WiFi or with WEP
encryption.
Please check the WiFi settings of your gateway
with your Internet service provider if you experience
connection difficulties.
- If you have selected “audio configuration”, check
that you have activated the sound on your
smartphone.
- Position yourself close to your camera with your
smartphone (30 cm) to continue.
Click “Next” after indicating the WiFi network to be
used and the corresponding key. Your smartphone
then sends the instructions to the camera. After a few
seconds, once the camera has managed to join the
EN 12
1080P WIFI IP CAMERA
EN
D - CONFIGURATION
network indicated by your smartphone, the camera
plays a tune.
When your smartphone detects the presence of your
camera on the network, it asks you which time zone it
should use:
The time indicated is inset in the video recordings made
by the camera. (Europe: GMT+ 1 hour in winter, GMT+
2 hours in summer).
2 - ACCESS TO ALL SETTINGS
When first accessing your camera, you will immediately
be asked to change its default password:
The default password is an 8-letter code indicated
on the camera marking at the side of the QRCode.
The new password must be a combination of 8
characters consisting of letters and numbers.
2.1 - CONFIGURATION
After clicking on the image of your camera from the
camera list, click on the icon to access the full
configuration of your camera:
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D - CONFIGURATION
1
2
3
4
5
6
7
8
9
1It is easier if you rename your camera here
after pairing
2Change of camera access password, which
changes when the camera is started up
3
MicroSD card management (not included)
and formatting
4Movement detection management:
starting/stopping the recording on the
microSD card when movement is detected in
the camera field and activation/deactivation
of notifications via the app for increased
peace of mind
5Vertical inversion of the image for ceiling
mounting
6Privacy mode: enables the image and sound
from the camera to be de-activated from the
app (stops all recording and notification at
the same time)
7Time zone setting to set the time inset in the
videos taken by the camera
8Current version of the camera firmware
9Deletion of the camera: removes the camera
from the list of cameras recognized by the
app (but does not change the personalised
connection password)
EN 14
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E - USE
1 - LIVE VIDEO
From the list of cameras (home screen of the app
after start-up), click on the image or name of your
camera to display the live video:
1
7
8
9
2
3
10
4
5
11
12
13
6
1Access to the camera configuration
2Return to the list of cameras recognized
by the app
3
Live video
4Video start/stop
5Selection of image quality. Please note: high
quality requires a better connection in terms
of the camera and smartphone.
6On/off switch of camera microphone
7Switch to landscape format for full screen
video display
8Not used on this model
9Simultaneous display of up to 4 cameras
10 Smartphone microphone activation to speak
through the camera’s speaker
11 Start/stop video recording (saved to
smartphone memory)
12 Instant photo taking (saved to smartphone
memory)
13 If a MicroSD card is in the camera and video
recordings have been taken by the camera,
they can be viewed by clicking here.
2 - VIEWING VIDEOS TAKEN BY THE CAMERA
On the live display screen, click on the area at the
bottom of the screen to read the contents of the
microSD card (not included) and the recordings
made by the camera in your absence. If videos have
been recorded on the MicroSD card (not included)
inserted into the camera, their presence is indicated
as follows:
15 ENEN
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EN
E - USE
2
3
9
4
5
6
1
8
7
1When a recorded video is viewed, it appears
instead of the live image
2Start/Stop playback
3
Turn recorded video sound on/off
4Take an instant photo of the recording being
viewed (saved to smartphone memory)
5Start/stop recording video of the video being
viewed (saved to smartphone memory so it
can be shared)
6Go to full screen
7Date being viewed (click on
“<” or “>” to change)
8The index in red indicates the current viewing
time (slide left or right to change the video
location or to change video)
9The presence of blue coloured lines indicates
that videos have been stored on the camera
at the corresponding time
EN 16
1080P WIFI IP CAMERA
F - RESETTING
If there is a problem, you can reset the WiFi configuration by pressing the Reset button beside the SD card
slot until a beep sounds. Once reset, the camera will start up again. After 30 seconds, it is available for
reconfiguration.
Note: Pressing the Reset button does not delete the camera from your app
17 ENEN
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EN
G - FAQ
Symptoms Possible causes Solutions
Unable to install the Easymate
Cam app
on my Android device
You have an out-of-date or
incompatible version of Android
on your device
Please contact the technical
support of your device’s
manufacturer in order to obtain a
recent Android version
Google Play checks all the key
components needed to run
the application properly. If your
equipment does not meet the
necessary criteria, the installation
will not complete
Try the installation on a different
Android device
Unable to install the Easymate
Cam app
on my Apple device
The version of iOS on your device
is not up to date
Update the operating system on
your device.
The camera is not detected as
being online when wanting to
connect it to a smartphone
Camera connection too slow
Temporarily connect your
smartphone to the same
network as the camera when
adding to the app.
Cannot connect to camera over
local network
Network/power supply issue Check your network and
electrical connections.
Network configuration problem Check your camera’s network
connection settings.
The camera image feed
cannot be accessed over the
internet.
Poor quality
or shaky image
Network configuration problem Check your device settings (box,
router)
Incorrect video settings Check the video settings and
reduce the quality if necessary
Movement detection is triggered
unnecessarily
Unsuitable movement detection
settings Turn the camera
The camera is not detected as
being online Camera connection too slow Temporarily connect your
smartphone to the same
When wishing to link it to a
smartphone
network as the camera when
adding it to the app
EN 18
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H - TECHNICAL AND LEGAL INFORMATION
1 - TECHNICAL CHARACTERISTICS
Resolution 2M Pixels
Technical characteristics
Power supply: 12V/1A
Real-time video playback
Communication protocol: 2.4GHz b/g/n WiFi 4
Encryption: WPA-PSK/WPA2
Viewing angles °
Audio Two-way
Night vision Yes, 20m range
Sensor and lens 1/4” CMOS
Shutter speed and
compression 1/25 – 1/100,000 per second - H264
Video recording Yes, on SD card (128GB max, not included)
Average 10.8W Max DC 12V, 1A
Operating
operation -20°C to +55°C
Dimensions and weight 67mm x 67 mm x 148 mm – 250 g
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2 - WARRANTY
• This product is under warranty for parts and
labour for 2 years from the date of purchase.
Proof of purchase must be retained for the
duration of the warranty period.
The warranty does not cover damage caused by
negligence, impacts or accidents.
The warranty will be void if the device is tampered
with.
3 - HELP AND SUGGESTIONS
• If, despite the care we have taken in designing
our products and drafting these instructions,
you do encounter difficulties when installing
your product or you have any questions, we
urge you to contact one of our specialists who
will be glad to help.
• If you encounter operating problems during
the installation or a few days afterwards, it is
essential that you are in front of your installation
when contacting us, so that one of our
technicians can diagnose the source of the
problem, as it will probably be the result of a
setting that is incorrect or an installation that is
not to specification. If the problem is caused by
the product itself, the technician will give you
an RMA number so that you can return the
unit to the shop. Without this RMA number, the
shop may refuse to exchange the product.
Contact our after sales service team technicians:
0,35 €
/ min
0 892 701 369
Monday to Friday, 9am to 12pm, and 2pm to 6pm.
4 - PRODUCT RETURNS - AFTER SALES
SERVICE
If, despite the care we have taken in designing and
manufacturing your product, it needs to be returned
to our customer service centre, you can check the
progress of the work on our website at the following
address:
http://sav.avidsen.com
Avidsen undertakes to keep a stock of spare parts
for this product throughout the contractual warranty
period.
5 - EC DECLARATION OF CONFORMITY
Per the RED directive
Declaration of conformity with the RED Directive
AVIDSEN FRANCE
hereby declares that the equipment designated
below:
1080p outdoor IP camera 340511
Complies with the RED 2014/53/EU directive and
that its conformity has been assessed pursuant to
the applicable standards in force:
EN 62368-1:2020+A11:2020
EN 62311:2020
EN 301489-1 V2.2.3 (2019-11)
EN 301489-17 V3.2.4 (2020-09)
EN 55032:2015+A1:2020+A11:2020
EN 55035:2017+A11:2020
EN 61000-3-2:2019
EN 61000-3-3:2013+A1:2019
EN 300 328 V2.2.2(2109-07)
Drafted in Tours on 30/03/2022
Alexandre Chaverot, CEO
H - TECHNICAL AND LEGAL INFORMATION
Table of contents
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