Ego Power+ BA1400T User manual

WARNING: To reduce the risk of injury, the user must read and understand the
Operator’s Manual before using this product. Save these instructions for future reference.
OPERATOR’S MANUAL
56V BATTERY
2.5AH/4AH/5AH/6AH/
7.5AH/8AH/10AH/12AH
CHARGE BEFORE
FIRST USE
MODEL NUMBER BA1400T/BA2240T/BA2242T/BA2800T/
BA3360T/BA4200T/BA4480T/BA5600T/BA6720T/BA1400T-FC/
BA2240T-FC/BA2242T-FC/BA2800T-FC/BA3360T-FC/
BA4200T-FC/BA4480T-FC/BA5600T-FC/BA6720T-FC
Español p. 41
Français p. 21

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH2
TABLE OF CONTENTS
Safety Symbols ..........................................3
Safety Instructions......................................4-9
Specications ..........................................10
Description ............................................11
Operation ...........................................11-14
Maintenance ........................................15-16
Troubleshooting .........................................17
Warranty ...........................................18-19

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH 3
READ ALL INSTRUCTIONS!
READ & UNDERSTAND
OPERATOR’S MANUAL
This battery pack has many features for making its use more pleasant and enjoyable.
Safety, performance, and dependability have been given top priority in the design of this
product making it easy to maintain and operate.
SAFETY SYMBOLS
The purpose of safety symbols is to attract your attention to possible dangers. The
safety symbols and the explanations with them deserve your careful attention and
understanding. The symbol warnings do not, by themselves, eliminate any danger. The
instructions and warnings they give are no substitutes for proper accident prevention
measures.
WARNING: Be sure to read and understand all safety instructions in this
Operator’s Manual, including all safety alert symbols such as “DANGER,” “WARNING,”
and “CAUTION” before using this tool. Failure to following all instructions listed below
may result in electric shock, re, and/or serious personal injury.
WARNING: The operation of any power tools can result in
foreign objects being thrown into your eyes, which can result in
severe eye damage. Before beginning power tool operation, always
wear safety goggles or safety glasses with side shields and a full
face shield when needed. We recommend a Wide Vision Safety Mask
for use over eyeglasses or standard safety glasses with side shields. Always use eye
protection which is marked to comply with ANSI Z87.1.
WARNING: Risk of re and burns. Do not recharge, disassemble, heat above
212 °F (100 °C), or incinerate. Keep battery out of reach of children and in original
package until ready to use. Dispose of used batteries promptly according to local
recycling or waste regulations.

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH4
SAFETY INSTRUCTIONS
This page depicts and describes safety symbols that may appear on this product. Read,
understand, and follow all instructions on the machine before attempting to assemble
and operate.
V Volt Voltage
A Amperes Current
Hz Hertz Frequency (cycles per second)
WWatt Power
min Minutes Time
Alternating
Current Type of current
Direct Current Type or a characteristic of current
n0No Load Speed Rotational speed, at no load
... /min Per Minute Revolutions per minute
Recycle Symbols
This product uses lithium-ion (Li-ion)
batteries. Local, state, or federal laws may
prohibit disposal of batteries in ordinary
trash. Consult your local waste authority for
information regarding available recycling and/
or disposal options.

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH 5
Wet Conditions
Alert
Do not expose to rain or use in damp
locations.
Read &
Understand
Operator’s
Manual
To reduce the risk of injury, user must read
and understand operator’s manual before
using this product
Eye Protection
Always wear safety goggles or safety glasses
with side shields and a full face shield when
operating this product.
Safety Alert Precautions that involve your safety.
WARNING: Read and understand all instructions. Failure to follow all instructions
listed below may result in electric shock, re and/or serious personal injury. The term
“power tool” in all of warnings listed below refers to corded power tools or battery
operated (cordless) power tools.
WARNING: To ensure safety and reliability, all repairs should be performed by a
qualied service technician.

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH6
WORK AREA SAFETY
 Keep the work area clean and well lit. Cluttered or dark areas invite accidents.
 Do not operate power tools in explosive environments, such as in the
presence of ammable liquids, gases, or dust. Power tools create sparks,
which may ignite the dust or fumes.
ELECTRICAL SAFETY
 Do not expose power tools to rain or wet conditions. Water entering a power
tool will increase the risk of electric shock.
 Use only with chargers listed below:
BATTERY PACKS CHARGER
BA1400T, BA1400T-FC,
BA2240T, BA2240T-FC,
BA2242T, BA2242T-FC,
BA2800T, BA2800T-FC,
BA3360T, BA3360T-FC,
BA4200T, BA4200T-FC,
BA4480T, BA4480T-FC,
BA5600T, BA5600T-FC,
BA6720T, BA6720T-FC
CH2100, CH2100-FC,
CH3200, CH3200-FC,
CH5500, CH5500-FC,
CH2800D, CH2800D-FC,
CH7000, CH7000-FC
BATTERY TOOL USE AND CARE
 Prevent unintentional starting. Ensure the switch is in the off-position before
connecting to battery pack, picking up or carrying the appliance. Carrying
the appliance with your nger on the switch or energizing appliance that have the
switch on invites accidents.
 Disconnect the battery pack from the appliance before making any
adjustments, changing accessories, or storing appliance. Such preventive
safety measures reduce the risk of starting the appliance accidentally.
 Do not modify or attempt to repair the appliance or the battery pack (as
applicable) except as indicated in the instructions for use and care.

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH 7
 Do not use a battery pack or appliance that is damaged or modied.
Damaged or modied batteries may exhibit unpredictable behavior resulting in re
explosion or risk of injury.
 Recharge only with the chargers specied by the manufacturer. A charger
that is suitable for one type of battery pack may create a rise of re when used
with another battery pack.
 Use power tools only with specically designated battery packs. Use of any
other battery packs may create a risk of injury and re.
 When battery pack is not in use, keep it away from other metal objects
like paper clips, coins, keys, nails screws or other small metal objects that
can make a connection from one terminal to another. Shorting the battery
terminals together may cause burns or a re.
 Under abusive conditions, liquid may be ejected from the battery; avoid
contact. If contact accidentally occurs, ush with water. If liquid contacts eyes,
additionally seek medical help. Liquid ejected from the battery may cause
irritation or burns.
SERVICE
 Follow instructions in the Maintenance section of this manual. Use of
unauthorized parts or failure to follow Maintenance instructions may create a risk
of shock or injury.
SPECIFIC SAFETY RULES
 Know your power tool. Read the operator’s manual carefully. Learn the
applications and limitations, as well as the specic potential hazards
related to the tool. Following this rule will reduce the risk of electric shock, re,
or serious injury.
 Battery tools do not have to be plugged into an electrical outlet; therefore,
they are always in operating condition. Be aware of possible hazards when
not using your battery tool or when changing accessories. Following this rule will
reduce the risk of electric shock, re or serious personal injury.
 Do not expose a battery pack or appliance to re or excessive temperature.
Exposure to re or temperature above 212 °F (100°C) may cause explosion.
 Do not dispose of the batteries in a re. The cells may explode. Check with
local codes for possible special disposal instructions.

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH8
 Do not open or mutilate the battery. Released electrolyte is corrosive and may
cause damage to the eyes or skin. It may be toxic if swallowed.
 Do not crush, drop or damage the battery pack. Do not use a battery pack
or charger that has been dropped or received a sharp blow. A damaged battery
is subject to explosion. Properly dispose of a dropped or damaged battery
immediately.
 Batteries vent hydrogen gas and can explode in the presence of a source of
ignition, such as a pilot light. To reduce the risk of serious personal injury, never
use any cordless product in the presence of open ame. An exploded battery can
propel debris and chemicals. If exposed, ush with water immediately.
 Do not charge the battery in a damp or wet location. Following this rule will
reduce the risk of electric shock.
 Follow all charging instructions and do not charge the battery pack or
appliance outside of the temperature range specied in the instructions.
Charging improperly or at temperatures outside of the specied range may
damage the battery and increase the risk of re. The specied temperature is
greater than 41°F (5° C) and less than 104°F (40° C).
 Under extreme usage or temperature conditions, battery leakage may occur.
If liquid comes in contact with your skin, wash immediately with soap and water,
then neutralize with lemon juice or vinegar. If liquid gets in your eyes, ush them
with clean water for at least 10 minutes, and then seek immediate medical
attention. Following this rule will reduce the risk of serious personal injury.
 Do not let gasoline, oils, petroleum-based products, etc. come in contact
with plastic parts. These substances contain chemicals that can damage,
weaken or destroy plastic.
 Have your battery pack serviced by a qualied repairperson using only
identical replacement parts. This will ensure that the safety of the battery pack
is maintained.
 Save these instructions. Refer to them frequently and use them to instruct
others who may use this tool. If you lend someone this tool, lend them these
instructions also to prevent misuse of the product and possible injury.
SAVE THESE INTRUCTIONS!

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH 9
INTRODUCTION
Congratulations on your selection of a new generation of 56V Lithium-ion battery pack.
It has been designed, engineered and manufactured to give you the best possible
dependability and performance.
Should you experience any problem you cannot easily remedy, please contact EGO
customer service center 1-855-EGO-5656.
This manual contains important information on the safe assembly, operation and
maintainance of your battery pack. Read it carefully before using the battery pack. Keep
this manual handy so you can refer to it at any time.
SERIAL NUMBER _____________________ DATE OF PURCHASE _________________
YOU SHOULD RECORD BOTH SERIAL NUMBER AND DATE OF PURCHASE AND KEEP IN A SAFE
PLACE FOR FUTURE REFERENCE

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH10
SPECIFICATIONS
Battery
BA1400T/BA1400T-FC: 56V 2.5Ah Lithium-ion
BA2240T/BA2240T-FC: 56V 4Ah Lithium-ion
BA2242T/BA2242T-FC: 56V 4Ah Lithium-ion
BA2800T/BA2800T-FC: 56V 5Ah Lithium-ion
BA3360T/BA3360T-FC: 56V 6Ah Lithium-ion
BA4200T/BA4200T-FC: 56V 7.5Ah Lithium-ion
BA4480T/BA4480T-FC: 56V 8 Ah Lithium-ion
BA5600T/BA5600T-FC: 56V 10Ah Lithium-ion
BA6720T/BA6720T-FC: 56V 12Ah Lithium-ion
Recommended Ambient
Temperature for Charging 41°F-104°F(5°C-40°C)
Optimum Storage Temperature
in Use 50°F-80°F(10°C-26°C)
Battery weight
BA1400T/BA1400T-FC: 2.87 lb. (1.30 kg)
BA2240T-BA2240T-FC: 4.19 lb. (1.90 kg)
BA2242T/BA2242T-FC: 4.85 lb. (2.20 kg)
BA2800T/BA2800T-FC: 4.96 lb. (2.25 kg)
BA3360T/BA3360T-FC: 6.44 lb. (2.92 kg)
BA4200T/BA4200T-FC: 6.39 lb. (2.90 kg)
BA4480T/BA4480T-FC: 6.67 lb. (3.03 kg)
BA5600T/BA5600T-FC: 7.72 lb. (3.50 kg)
BA6720T/BA6720T-FC: 8.05 lb. (3.65 kg)

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH 11
DESCRIPTION
KNOW YOUR LITHIUM-ION BATTERY PACK (Fig. 1)
1
Power Button
5-LED Indicator
Battery Contacts
Cooling Air Port
OPERATION
5-LED INDICATOR ON BATTERY PACK
This lithium-ion battery pack is equipped with a 5-LED indicator. Press the power
button to display the charge level or its working condition, and the LED indicator will
last for 10 seconds.

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH12
Battery charge level/
Working condition
5-LED
indicator 5-LED Fuel Gauge Display
Charge level 80% to
100% 5-LED solid green
Charge level 60% to 80% 4-LED solid green
Charge level 40% to 60% 3-LED solid green
Charge level 20% to 40% 2-LED solid green
Charge level 10% to 20% 1-LED solid green
Charge level less than
10% 1-LED ashing red
Low voltage
5-LED ashing red
The battery pack is nearly depleted and needs to be charged
immediately.
Over temperature
5-LED solid red
Cool the battery pack until the temperature drops below 152°F
(67°C).
Self maintenance -
Battery Self Maintenance can be visually identied by different
LED color and ash sequences that may be observed on the
battery fuel gauge, which is dependent on the battery as well as
battery manufacturing date. Possible sequences are noted below.
For BA1400T/BA1400T-FC/BA2242T/BA2242T-FC/BA2800T/
BA2800T-FC/BA3360T/BA3360T-FC/BA4200T/BA4200T-FC/
BA5600T/BA5600T-FC/BA6720T/BA6720T-FC:
Sequence 1:
• 5 LEDs will shine solid red for 10 seconds,
• 5 LEDs will turn off for 10 seconds,
• 5 LEDs will turn solid red for 10 seconds.
Sequence will repeat until Self Maintenance process is complete.
Sequence 2:
• 5 LEDs will ash green every two seconds.
Sequence will repeat until Self Maintenance process is complete.
For BA2240T/BA2240T-FC/BA4480T/BA4480T-FC
-No special indicator

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH 13
BATTERY PROTECTION
The battery circuitry protects the battery pack from extreme temperature, over-
discharge, and over-charge. To protect the battery from damage and prolong its life,
the battery pack circuitry will turn off the battery pack if it becomes overloaded or if
the temperature becomes too high during use. This may happen in extremely high
torque, binding, and stalling situations. The battery pack will shut down with LED
indicator shining red for 10s when its operating temperature exceeds 158°F (70°C),
and will begin normal operation when it returns to 152°F (67°C).
NOTICE: A signicantly reduced run time after fully charging the battery pack
indicates that the batteries are near the end of their usable life and must be replaced.
COLD WEATHER OPERATION
This Lithium-ion battery pack will provide optimal performance in temperatures
between 50°F(10°C) and 80°F(26°C). When the battery pack is very cold, it may
“pulse” for the rst minute of use to warm itself. Put the battery pack on a tool and
use the tool in a light application. After about a minute, the battery pack will have itself
warmed and will operate normally.
WHEN TO CHARGE THE BATTERY PACK
NOTICE: Lithium-ion battery packs are shipped partially charged. Before using it the
rst time, fully charge the battery pack.
NOTICE: This battery pack is equipped with an advanced self-maintenance function
to extend the battery life. Depending on the battery charge, it will automatically perform
a self-discharge operation after one month of storage. After this self-maintenance, the
battery pack will enter sleep mode and maintain 30% of its charge capacity. If stored
for a month or longer, fully recharge the battery before the next use. (Not applicable to
BA2240T/BA2240T-FC/BA4480T/BA4480T-FC which is equipped with other advanced
technology to extend the battery life.)
It is not necessary to run down the battery pack charge before recharging. The Lithium-
ion battery can be charged at any time and will not develop a “memory” when charged
after only a partial discharge. Use the 5-LED indicator to determine when the battery
pack needs to be recharged.

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH14
HOW TO CHARGE THE BATTERY PACK
Follow the instructions in the Operator’s Manual for the individual EGO Charger.
TO ATTACH AND DETACH THE BATTERY PACK
Follow the instructions in the Operator’s Manual for the individual EGO product.

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH 15
MAINTENANCE
WARNING: To avoid serious personal injury, always remove the battery pack
from the tool when cleaning or performing any maintenance.
WARNING: When servicing, use only identical EGO replacement parts. Use of
any other parts may create a hazard or cause product damage.
WARNING: It is not recommended to use compressed dry air as a cleaning
method for the battery pack. If cleaning with compressed air is the only method to
apply, always wear safety goggles or safety glasses with side shields when using
compressed air to clean the tool. If the operation is dusty, also wear a dust mask.
GENERAL MAINTENANCE
Avoid using solvents when cleaning plastic parts. Most plastics are susceptible to
damage from various types of commercial solvents and may be damaged by their use.
Use clean clothes to remove dirt, dust, oil, grease, etc.
WARNING: Do not at any time let brake uids, gasoline, petroleum-based
products, penetrating oils, etc. to come in contact with plastic parts. Chemicals can
damage, weaken or destroy plastic which may result in serious personal injury.
WARNING: To reduce the risk of re, personal injury, and product damage due
to a short circuit, never immerse your tool, battery pack or charger in uid or allow
a uid to ow inside them. Corrosive or conductive uids, such as seawater, certain
industrial chemicals, and bleach or bleach containing products, etc., Can cause a short
circuit.

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH16
BATTERIES
The battery pack is equipped with Lithium-ion rechargeable batteries. The duration of
use from each charge will depend on the type of work performed.
The batteries in this tool have been designed to provide maximum trouble-free life. Like
all batteries, they will eventually wear out.
Do not disassemble the battery pack or attempt to replace the batteries. Handling of the
batteries, especially when wearing rings and jewelry could result in a serious burn.
To obtain the longest possible battery life, read and understand the operator’s manual.
It is good practice to unplug the charger and remove the Lithium-ion battery pack
when not in use.
For Lithium-ion battery pack storage longer than 30 days:
Store the Lithium-ion battery pack where the temperature is below 80°F (26°C) and
free of moisture.
 Store Lithium-ion battery packs in a 30%-50% charged condition.
Every six months of storage, fully charge the Lithium-ion battery pack.
Exterior may be cleaned with a cloth or soft non-metallic brush.
NOTICE: This battery pack has equipped with an advanced self-maintenance
function. It can maintain 30% of its charge capacity automatically after it is stored
over one month. (Not applicable to BA2240T/BA2240T-FC/BA4480T/BA4480T-FC,
which is equipped with other advanced technology to extend the battery life.)
BATTERY PACK REMOVAL AND PREPARATION FOR RECYCLING
To preserve natural resources, please recycle or dispose of batteries
properly. This product contains lithium-ion batteries. Local, state, or
federal laws may prohibit disposal of lithium-ion batteries in ordinary
trash. Consult your local waste authority for information regarding
available recycling and/or disposal options.
WARNING: Upon removal of the battery pack for disposal or recycling, cover
the battery pack’s terminals with heavy-duty adhesive tape. Do not attempt to destroy
or disassemble the battery pack or remove any of its components. Lithium-ion batteries
must be recycled or disposed of properly. Also, never touch the terminals with metal
objects and/or body parts as a short circuit may result. Keep away from children.
Failure to comply with these warnings could result in re and/or serious injury.

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH 17
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
The battery pack charge
is reduced after more than
one month of non-use.
The battery pack has
automatically performed
self-maintenance to
extend its life.
Fully recharge the battery
pack before use.
The battery endcap gets
warm during storage.
Either 5 LEDs shine solid
red for 10 seconds, then
go out and remain off for
10 seconds, then shine
solid red for 10 seconds,
or the 5 LEDs ash green
for every two seconds.
This difference is based on
battery version.
The battery pack is
automatically performed
self-maintenance to
extend battery life. The
LEDs will run the cycle
until the self-maintenance
is nished.
No action is required; this
is normal.
The 5-LED indicator shines
red when the battery pack
is working.
The battery is too hot. Cool the battery pack until
its temperature drops
below 152°F (67°C).
The battery will not charge
correctly on the charger.
(The charger doesn’t work
and shines the cold/heat
battery indicator).
The battery pack is too hot
or too cold.
Allow the battery pack to
cool down or warm up. If
charging does not restart
when the battery pack
returns to the normal
temperature, reinsert the
battery pack.

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH18
EGO LIMITED WARRANTY
WARRANTY POLICY TERMS AND DURATION
Chervon North America, Inc. (“Chervon North America”) provides the following Limited
Warranty for EGO products to the original purchaser of EGO products.
The detailed warranty period for each EGO product can be found online at
http://egopowerplus.com/warranty-policy.
Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you
have questions or warranty claims or would like a hard copy of the warranty.
LIMITED SERVICE WARRANTY
EGO products are warranted against defects in material or workmanship from the date
of original retail purchase for the applicable warranty period. For any properly and
timely submitted warranty claim, if Chervon North America determines a product to be
defective during the warranty period, the product will receive free repair or replacement
as determined by Chervon North America.
HOW TO OBTAIN SERVICE
For warranty service, within the applicable warranty period, please contact EGO
customer service toll-free at 1-855-EGO-5656. When requesting warranty service,
you must present the original dated sales receipt. An authorized service center will
be selected to evaluate and repair the product if defective according to the stated
warranty terms. When bringing your product to the authorized service center, there may
be a small deposit that will be required when dropping off your tool. This deposit is
refundable when the repair service is deemed to be covered under warranty.
ADDITIONAL LIMITATIONS & EXCLUSIONS
This limited warranty applies only to the original purchaser from an authorized EGO
retailer and is not transferable. EGO products shall not be considered defective, and this
warranty will not apply, where the claimed defect is attributable to any cause other than
the above-dened defects. This warranty shall be void if the product has been used for
rental purposes. This warranty shall not apply to damage caused by accident, abuse,
misuse, alteration, modication, unauthorized repair, liquid contact, re, earthquake or
other external cause; operating the product outside EGO’s instructions, specications

56V BATTERY 2.5AH/4AH/5AH/6AH/7.5AH/8AH/10AH/12AH 19
or guidelines; or failure to properly service of maintain the product. This warranty also
does not apply to cosmetic damage, including but not limited to scratches or dents;
defects caused by normal wear and tear or otherwise due to the normal aging of the
product.
THIS EXPRESS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR PARTICULAR PURPOSE OR USE, WHICH ARE DISCLAIMED. Any implied
warranties, including warranties of merchantability or tness for a particular purpose,
that cannot be disclaimed under state law are limited to the applicable warranty period
dened at the beginning of this article. The sole and exclusive remedy in connection
with the purchase, installation, use, and/or performance of the EGO products is repair
or replacement of the product as determined by Chervon North America. Chervon North
America’s maximum liability shall not in any case exceed the purchase price paid for
the product. CHERVON NORTH AMERICA SHALL NOT BE LIABLE TO THE USER OR TO
ANYONE ELSE FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, INDIRECT,
OR PUNITIVE DAMAGES ARISING FROM USE OF THE PRODUCTS, INCLUDING BUT NOT
LIMITED TO PERSONAL INJURY, DEATH, PROPERTY DAMAGE, LOST PROFITS, OR OTHER
ECONOMIC INJURY. This warranty gives you specic legal rights, and you may also have
other rights which vary from state to state. Some states do not allow limitations on how
long an implied warranty lasts, the exclusion or limitation of incidental or consequential
damages, or the limitations on time to bring certain actions, so such limitations
contained herein do not apply to individual consumers in those states.
This warranty is subject to and shall be interpreted according to Michigan law without
regard to principles of conicts of laws. No legal action shall be brought against
Chervon North America unless led within one (1) year after the basis for such legal
action becomes known, or with the exercise of reasonable diligence should have
become known. Any action not timely led shall be deemed waived.
For customer service contact us toll-free at: 1-855-EGO-5656 or
EGOPOWERPLUS.COM.
EGO Customer Service
769 Seward Ave. NW, Suite 102
Grand Rapids, Michigan 49504.