ELCOM POS-4000 User manual

POS-4000
User manual
application version: 1.85
manual version: 1.0.8

This manual was not subject to any spellchecking or grammar revision.
This manual, as any of its parts, cannot be copied, transmitted, or redistributed without editor’s consent.
 Elcom, . All rights reserved.

POS-4000 © Elcom, s. r. o.
Contents
Introduction ............................................................................................................................. 7
Important points ......................................................................................................................7
Touch sensitive display .............................................................................................................8
Basic terminology .....................................................................................................................8
Logo...............................................................................................................................................................8
Article group (department).............................................................................................................................8
Tax level .........................................................................................................................................................8
Sale units........................................................................................................................................................8
Price Look Up (PLU) .....................................................................................................................................8
Report............................................................................................................................................................8
Relationship between article groups and PLU.................................................................................................9
Barcode ..........................................................................................................................................................9
Barcode reader (scanner).................................................................................................................................9
Cumulative totals (GrandTotals) ....................................................................................................................9
POS-4000 description ............................................................................................................ 11
Basic features ..........................................................................................................................11
Optional ECR accessories.......................................................................................................11
Cash drawer .................................................................................................................................................11
Cashier display .............................................................................................................................................12
Optional external customer display ..............................................................................................................12
IrDA ............................................................................................................................................................12
Barcode readers ............................................................................................................................................12
SRAM and Flash memory expansions ..........................................................................................................12
Communication adapter ..............................................................................................................................12
Automatic paper tape cutter .........................................................................................................................13
Other accessories ..........................................................................................................................................13
Connecting external devices....................................................................................................13
Keyboards...............................................................................................................................13
Keyboard programming................................................................................................................................14
Names and functions of the keys ..................................................................................................................14
PC keyboard.................................................................................................................................................16
Description of displays ...........................................................................................................16
Cashier display description...........................................................................................................................16
Customer display description .......................................................................................................................17
8-digit LCD display............................................................................................................................................... 17
Alphanumerical display 2×20 characters—optional ............................................................................................... 17
Microsoft Windows CE general terms ....................................................................................17
Label ............................................................................................................................................................17
Checkbox.....................................................................................................................................................17
Radio button................................................................................................................................................17
Button/Icon .................................................................................................................................................17
Text row .......................................................................................................................................................17
Pull-down menu...........................................................................................................................................17
Tabs..............................................................................................................................................................18

POS-4000© Elcom, s. r. o.
Dialogue.......................................................................................................................................................18
Error messages, queries.................................................................................................................................18
Inserting the paper tapes into the printer ................................................................................ 18
Usage and storage of paper tapes............................................................................................. 19
Logging into the ECR system ................................................................................................. 19
ECR mode selection ...............................................................................................................20
POS-4000 Programming ........................................................................................................ 23
Initialisation ...........................................................................................................................23
Recommended programming procedure.................................................................................24
Programming the general system flags, logo, and function texts..............................................24
Register group ..............................................................................................................................................24
Date, Time, Logo group ...............................................................................................................................26
Rounding, Texts group .................................................................................................................................27
Print group...................................................................................................................................................29
Movement of goods group............................................................................................................................30
Programming of the groups designated as Tables..................................................................... 31
PLU programming .......................................................................................................................................31
Shelf edge labels ...........................................................................................................................................33
Departments programming ..........................................................................................................................33
Shelf edge labels ...........................................................................................................................................34
Tax levels programming................................................................................................................................34
Cashiers programming .................................................................................................................................35
Sale units programming................................................................................................................................36
Surcharge/discount programming.................................................................................................................36
Foreign currencies programming ..................................................................................................................37
Promotion programming..............................................................................................................................39
Keyboard programming................................................................................................................................40
Assignment of keys to common functions.............................................................................................................. 41
Direct PLU keys programming .............................................................................................................................. 41
Direct surcharge/discount keys programming ........................................................................................................ 41
Keyboard button.................................................................................................................................................... 41
Test DB .................................................................................................................................. 42
Import of tables ...................................................................................................................... 42
Export/Import PLU................................................................................................................ 42
Turn off receipt....................................................................................................................... 43
Service Mode.......................................................................................................................... 43
POS-4000 register mode.........................................................................................................45
Recommended daily procedure for the cash register................................................................ 45
Register mode - operations .....................................................................................................45
Register - window description.................................................................................................46
Sale operations........................................................................................................................46
Item sale.......................................................................................................................................................46
PLU list window ..........................................................................................................................................47
Selling an article with a price different to the programmed one ....................................................................47
Selling multiple units of one item ................................................................................................................48
Selling fractional items .................................................................................................................................48
Fractional sale using the electronic scales ......................................................................................................49
Corrections...................................................................................................................................................50
Operation voidance......................................................................................................................................50
Refund .........................................................................................................................................................50
Customer number ........................................................................................................................................50
Subtotal........................................................................................................................................................51

POS-4000 © Elcom, s. r. o.
Finishing a sale .............................................................................................................................................51
Finnish of purchase with second currency.....................................................................................................51
Handing out from stock...............................................................................................................................52
Receive on Account and Paid Out operations ...............................................................................................52
Movement of goods......................................................................................................................................52
Leaving the register mode.............................................................................................................................52
Reports ................................................................................................................................... 53
X mode................................................................................................................................... 53
X mode window ..................................................................................................................... 53
Z mode...................................................................................................................................54
Z mode window ..................................................................................................................... 54
PLU reports............................................................................................................................ 55
Department report .................................................................................................................55
Cashier report......................................................................................................................... 55
Financial report ......................................................................................................................55
Hourly report .........................................................................................................................57
Total report.............................................................................................................................57
Periodical report ..................................................................................................................... 57
Customer report .....................................................................................................................57
Promotion report....................................................................................................................58
Receipt report.........................................................................................................................58
Training mode ........................................................................................................................ 59
Training options ..................................................................................................................... 59
Tutorials ................................................................................................................................. 59
Tutorial 1 – PLU registration........................................................................................................................60
Tutorial 2 – Surcharges and discounts...........................................................................................................60
Tutorial 3 – Finishing the sale.......................................................................................................................60
Tutorial 4 – Voids and refunds......................................................................................................................60
Free training ...........................................................................................................................60
Tests .......................................................................................................................................60
Test 1 – PLU sale..........................................................................................................................................61
Test 2 – Discounts and surcharges ................................................................................................................61
Test 3 – Completing the sale ........................................................................................................................61
Test 4 – Voids and refunds............................................................................................................................61
Program accessories for Soft 3000 .......................................................................................... 63
Appendix A: The list of optional accessories for POS-3000 cash register ................................ 65

POS-4000© Elcom, s. r. o.

POS–4000 © Elcom, s. r. o.
Introduction
We would like to thank you for purchasing our electronic point of sale system, the POS-4000.
Prior to using the system, please carefully read this user manual, so that you will become fa-
miliar with the system’s functionality and performance. This manual should be kept accessible
for future use, as it will assist you with any queries you may have.
Only an authorised agent should install the POS-4000 and its accessories. Unauthorised in-
stallation may invalidate the warranty.
Important points
• Install the equipment in such a place where it won’t be subject to direct sunlight,
unusual temperature changes (under 0°C or above 50°C), or high humidity.
• Prior to use, plug the unit into the mains supply and leave on for at least eight
hours to charge the memory back up battery.
• If moving the system from a cold environment to a warm one or vice versa, do not
turn it on for at least 20 minutes after the move.
• The unit must not be serviced by a person with wet hands. Water could seep into
the keyboard interior and cause system failure.
• Clean all parts using a dry soft cloth. Do not use cleaning agents like petrol or any
other solvents.
• Avoid spilling liquids onto the unit.
• Connect the main unit to the mains power feed using the supplied adapter
(230V±10%). Other electrical devices connected to the same mains circuit can
be a source of malfunction. Use manufacturer recommended counter-interference
devices in environments with strong interference.
• If the system is malfunctioning, call the authorised service technician immediately.
Do not attempt to fix malfunctions yourself. Do not open the ECR!
• If a receipt is being printed, wait until the printer stops printing. Do not attempt
to tear the receipt off during printing as printer damage can arise.
• Use the recommended high quality thermal paper rolls only. Low quality paper
tapes can damage the ECR printer eventually lowering its lifespan. The printer’s
lifespan is up to 19 miles (30 km) of printed tape if the recommended paper is
used.
• If a coloured strip indicating the end of the tape appears, replace the tape as soon as
possible. Delayed paper tape exchange can damage the printer, eventually reducing
its lifespan.
• Use paper tapes without glued ends as these can damage the printer.
• Use only the supplied power adapter to power the system. Usage of other adapters
may result in damage.
• Use only dealer recommended software and connecting cables.
• To avoid data loss when the system is turned off for a long period, turn the unit on
for at least eight hours once every six months.
• If the ECR is turned off using the main power switch on the rear connector panel,
it should only be turned on again after one minute.
• The reseller or dealer does not carry any responsibility for data or system damage
if the usage recommendations in this manual are not adhered to.
• The symbol on the product or on its packaging indicates thatthis product
shall not be treated as household waste. Instead it shall be handed over to
the applicable take-back scheme for the recycling of electrical and elec-
tronic equipment. By ensuring this product is disposed of correctly, you
will help prevent potential negative consequences for the enviroment and human
health.
• Do not leave appliance unattended while it is in use.

POS–4000© Elcom, s. r. o.

Introduion
Touch sensitive display
• The touch sensitive display is a very delicate device. It should not be serviced by a
person with wet and/or dirty hands as damage can result. Do not use the display
in humid environments.
• Use the supplied stylus, other blunt plastic objects or fingers to touch the dis-
play. Do not use sharp/hard objects. Do not use force while servicing (max. 0.4lb
(1.8N)). Force can permanently damage the display. The product guarantee does
not cover mechanical damage so please protect the touch sensitive display.
Basic terminology
Logo
The logo appears on the receipt header and can be printed as introductory information/adver-
tising above the description of sold articles. It is commonly used to identify the outlet (com-
pany name, address, taxpayer identification etc.). The software also allows you to programme
a bottom logo, which can be used to thank the customer for shopping at the outlet. The
POS–4000 is capable of printing two kinds of logo. These are a text logo of maximum 10
rows of text (fig. 1.1) and a graphical logo, b/w picture in BMP format, maximum 336×448
pixels (fig. 1.2). Graphical logos are printed before the text logo.
Article group (department)
This is used to denote a group (department) of articles that share common features (dairy
products, beers, etc.). It is specified by its name only.
Tax level
Tax levels specify taxes applied on sold articles. It is specified by its value in per cent and its
type (VAT).
Sale units
These are used to specify the amount of article sold (metres, litres, etc.) when appropriate. A
sale unit is assigned to every PLU that specifies the amount sold. It is possible to programme
15 sale units containing at most three letters. An example would be kilos (kgs) of potatoes
Price Look Up (PLU)
PLU stands for the description of a particular article. A record in the memory allocated to the
article that contains the article name, its sale price, and its flags (PLU type etc) represent the
PLU. If there is a barcode assigned to the article it will also be used as its PLU.
Report
Reports supply a necessary overview of sale by the chosen criterion (financial, total, PLU etc.).
There are two types of reports performed by the package: X and Z:
ELCOM
UN: 123456789123
TPN: 123456789123
Figures . and . >
Text (left) and graphical
(right) logo.

POS–4000 © Elcom, s. r. o.

Introduion
X-reports and prints actual sale values (depending on report type) without clearing
processed data from ECR memory.
Z-reports and prints actual sale values (depending on report type) and clears processed
data from ECR memory.
Relationship between article groups and PLU
The following example figura-
tively describes the relationship
between article groups (de-
partments) and article records
(PLU). Four departments and
16 PLUs are shown in this de-
monstration.
Barcode
The barcode is a graphical code of numerical value assigned to an article by international
rules. If an article has a barcode, then the same barcode is printed on every pack of that article.
The most frequently used barcodes are the EAN-13 and EAN-8 that encode 13 and 8 digits
respectively in accordance with the European Article Numbering rules.
Barcode reader (scanner)
This device is used for machine reading of the barcodes of
individual articles.
Cumulative totals (GrandTotals)
Cumulated totals are variables that cumulate the values
from all sales. There are usually three known grandtotals: GT1, GT2, and GT3. Their mea-
ning is as follows:
GT1 - gross turnover - this means the cumulated total of all positive values registered in the
ECR.
GT2 - net turnover - the net turnover means the difference between gross turnover and nega-
tive turnover.
GT3 - negative turnover - this means the cumulated total of all negative vlaues (voidances,
refunds, discounts...) registered in the ECR.
< Figure .
Department/PLU relation-
ship example.
< Figure .
EAN barcodes: EAN-13
(left) and EAN-8 (right).
< Figure .
Barcode reader.

POS–4000© Elcom, s. r. o.