Electrolux EHXD875FAK User manual

EHXD875FAK
EN Hob User Manual

CONTENTS
1. SAFETY INFORMATION....................................................................................2
2. SAFETY INSTRUCTIONS..................................................................................4
3. PRODUCT DESCRIPTION................................................................................ 7
4. DAILY USE......................................................................................................... 9
5. FLEXIBLE INDUCTION COOKING AREA....................................................... 12
6. HINTS AND TIPS............................................................................................. 15
7. CARE AND CLEANING....................................................................................17
8. TROUBLESHOOTING......................................................................................17
9. INSTALLATION................................................................................................ 21
10. TECHNICAL DATA.........................................................................................23
11. ENERGY EFFICIENCY.................................................................................. 23
WE’RE THINKING OF YOU
Thank you for purchasing an Electrolux appliance. You’ve chosen a product that
brings with it decades of professional experience and innovation. Ingenious and
stylish, it has been designed with you in mind. So whenever you use it, you can
be safe in the knowledge that you’ll get great results every time.
Welcome to Electrolux.
Visit our website for:
Get usage advice, brochures, trouble shooter, service information:
www.electrolux.com/webselfservice
Register your product for better service:
www.registerelectrolux.com
Buy Accessories, Consumables and Original spare parts for your appliance:
www.electrolux.com/shop
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the
following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
1. SAFETY INFORMATION
Before the installation and use of the appliance, carefully
read the supplied instructions. The manufacturer is not
responsible for any injuries or damages that are the
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result of incorrect installation or usage. Always keep the
instructions in a safe and accessible location for future
reference.
1.1 Children and vulnerable people safety
•This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning the use of the appliance in a
safe way and understand the hazards involved.
•Do not let children play with the appliance.
•Keep all packaging away from children and dispose of
it appropriately.
•Keep children and pets away from the appliance when
it operates or when it cools down. Accessible parts are
hot.
•If the appliance has a child safety device, this should
be activated.
•Children shall not carry out cleaning and user
maintenance of the appliance without supervision.
•Children aged 3 years and under must be kept away
from this appliance when it is in operation at all times.
1.2 General Safety
•WARNING: The appliance and its accessible parts
become hot during use. Care should be taken to avoid
touching heating elements. Children less than 8 years
of age shall be kept away unless continuously
supervised.
•Do not operate the appliance by means of an external
timer or separate remote-control system.
•WARNING: Unattended cooking on a hob with fat or
oil can be dangerous and may result in fire.
•NEVER try to extinguish a fire with water, but switch
off the appliance and then cover flame e.g. with a lid
or a fire blanket.
ENGLISH 3

•CAUTION: The cooking process has to be supervised.
A short term cooking process has to be supervised
continuously.
•WARNING: Danger of fire: Do not store items on the
cooking surfaces.
•Metallic objects such as knives, forks, spoons and lids
should not be placed on the hob surface since they
can get hot.
•Do not use a steam cleaner to clean the appliance.
•After use, switch off the hob element by its control and
do not rely on the pan detector.
•If the glass ceramic surface / glass surface is cracked,
switch off the appliance to avoid the possibility of
electric shock.
•If the supply cord is damaged, it must be replaced by
the manufacturer, an authorized Service or similarly
qualified persons in order to avoid a hazard.
•WARNING: Use only hob guards designed by the
manufacturer of the cooking appliance or indicated by
the manufacturer of the appliance in the instructions
for use as suitable or hob guards incorporated in the
appliance. The use of inappropriate guards can cause
accidents.
2. SAFETY INSTRUCTIONS
2.1 Installation
WARNING!
Only a qualified person must
install this appliance.
• Remove all the packaging.
• Do not install or use a damaged
appliance.
• Follow the installation instruction
supplied with the appliance.
• Keep the minimum distance from the
other appliances and units.
• Always take care when moving the
appliance as it is heavy. Always use
safety gloves and enclosed footwear.
• Seal the cut surfaces with a sealant to
prevent moisture to cause swelling.
• Protect the bottom of the appliance
from steam and moisture.
• Do not install the appliance adjacent
to a door or under a window. This
prevents hot cookware to fall from the
appliance when the door or the
window is opened.
• If the appliance is installed above
drawers make sure that the space,
between the bottom of the appliance
and the upper drawer, is sufficient for
air circulation.
• The bottom of the appliance can get
hot. Make sure to install a non-
combustible separation panel under
the appliance to prevent access to the
bottom.
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• Make sure that the ventilation space
of 2 mm, between the worktop and
the front of the below unit, is free. The
warranty does not cover damages
caused by the lack of an adequate
ventilation space.
2.2 Electrical Connection
WARNING!
Risk of fire and electrical
shock.
• All electrical connections should be
made by a qualified electrician.
• The appliance must be earthed.
• Before carrying out any operation
make sure that the appliance is
disconnected from the power supply.
• Make sure that the electrical
information on the rating plate agrees
with the power supply. If not, contact
an electrician.
• Make sure the appliance is installed
correctly. Loose and incorrect
electricity mains cable or plug (if
applicable) can make the terminal
become too hot.
• Use the correct electricity mains
cable.
• Do not let the electricity mains cable
tangle.
• Make sure that a shock protection is
installed.
• Use the strain relief clamp on the
cable.
• Make sure the mains cable or plug (if
applicable) does not touch the hot
appliance or hot cookware, when you
connect the appliance to the near
sockets
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to
the mains plug (if applicable) or to the
mains cable. Contact our Authorised
Service Centre or an electrician to
change a damaged mains cable.
• The shock protection of live and
insulated parts must be fastened in
such a way that it cannot be removed
without tools.
• Connect the mains plug to the mains
socket only at the end of the
installation. Make sure that there is
access to the mains plug after the
installation.
• If the mains socket is loose, do not
connect the mains plug.
• Do not pull the mains cable to
disconnect the appliance. Always pull
the mains plug.
• Use only correct isolation devices: line
protecting cut-outs, fuses (screw type
fuses removed from the holder), earth
leakage trips and contactors.
• The electrical installation must have
an isolation device which lets you
disconnect the appliance from the
mains at all poles. The isolation
device must have a contact opening
width of minimum 3 mm.
2.3 Use
WARNING!
Risk of injury, burns and
electrical shock.
• Remove all the packaging, labelling
and protective film (if applicable)
before first use.
• Use this appliance in a household
environment.
• Do not change the specification of this
appliance.
• Make sure that the ventilation
openings are not blocked.
• Do not let the appliance stay
unattended during operation.
• Set the cooking zone to “off” after
each use.
• Do not rely on the pan detector.
• Do not put cutlery or saucepan lids on
the cooking zones. They can become
hot.
• Do not operate the appliance with wet
hands or when it has contact with
water.
• Do not use the appliance as a work
surface or as a storage surface.
• If the surface of the appliance is
cracked, disconnect immediately the
appliance from the power supply. This
to prevent an electrical shock.
• Users with a pacemaker must keep a
distance of minimum 30 cm from the
induction cooking zones when the
appliance is in operation.
• When you place food into hot oil, it
may splash.
ENGLISH 5

WARNING!
Risk of fire and explosion
• Fats and oil when heated can release
flammable vapours. Keep flames or
heated objects away from fats and
oils when you cook with them.
• The vapours that very hot oil releases
can cause spontaneous combustion.
• Used oil, that can contain food
remnants, can cause fire at a lower
temperature than oil used for the first
time.
• Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
WARNING!
Risk of damage to the
appliance.
• Do not keep hot cookware on the
control panel.
• Do not put a hot pan cover on the
glass surface of the hob.
• Do not let cookware to boil dry.
• Be careful not to let objects or
cookware fall on the appliance. The
surface can be damaged.
• Do not activate the cooking zones
with empty cookware or without
cookware.
• Do not put aluminium foil on the
appliance.
• Cookware made of cast iron,
aluminium or with a damaged bottom
can cause scratches on the glass /
glass ceramic. Always lift these
objects up when you have to move
them on the cooking surface.
• This appliance is for cooking
purposes only. It must not be used for
other purposes, for example room
heating.
2.4 Care and cleaning
• Clean regularly the appliance to
prevent the deterioration of the
surface material.
• Deactivate the appliance and let it
cool down before you clean it.
• Disconnect the appliance from the
electrical supply before maintenance.
• Do not use water spray and steam to
clean the appliance.
• Clean the appliance with a moist soft
cloth. Only use neutral detergents. Do
not use any abrasive products,
abrasive cleaning pads, solvents or
metal objects.
2.5 Disposal
WARNING!
Risk of injury or suffocation.
• Contact your municipal authority for
information on how to discard the
appliance correctly.
• Disconnect the appliance from the
mains supply.
• Cut off the mains electrical cable
close to the appliance and dispose of
it.
2.6 Service
• To repair the appliance contact an
Authorised Service Centre.
• Use original spare parts only.
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3. PRODUCT DESCRIPTION
3.1 Cooking surface layout
3 2
1
1
1Induction cooking zone
2Control panel
3Flexible induction cooking area
consisting of four sections
3.2 Control panel layout
7
6
15 24 3
11 10
13 8
14 12 9
Use the sensor fields to operate the appliance. The displays, indicators and sounds
tell which functions operate.
Sen‐
sor
field
Function Comment
1PowerSlide To activate and deactivate the function.
2FlexiBridge To switch between three modes of the
function.
3- Timer indicators of cook‐
ing zones
To show for which zone you set the time.
4- Timer display To show the time in minutes.
5- Heat setting display To show the heat setting.
6STOP+GO To activate and deactivate the function.
7Lock / The Child Safety
Device
To lock / unlock the control panel.
8- Control bar To set a heat setting.
ENGLISH 7

Sen‐
sor
field
Function Comment
9Power function To activate and deactivate the function.
10 - To select the cooking zone.
11 / - To increase or decrease the time.
12 ON / OFF To activate and deactivate the hob.
13 - Control bar To set the heat setting for flexible induc‐
tion cooking area.
14 - FlexiBridge mode indica‐
tors
To show which FlexiBridge mode is ac‐
tive.
3.3 Heat setting displays
Display Description
The cooking zone is deactivated.
- The cooking zone operates.
STOP+GO function operates.
Automatic Heat Up function operates.
Power function operates.
+ digit There is a malfunction.
/ / OptiHeat Control (3 step Residual heat indicator): continue cook‐
ing / keep warm / residual heat.
Lock / The Child Safety Device function operates.
Incorrect or too small cookware or no cookware on the cooking
zone.
Automatic Switch Off function operates.
/ / PowerSlide function operates.
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3.4 OptiHeat Control (3 step
Residual heat indicator)
WARNING!
/ / There is a risk of
burns from residual heat.
The indicator shows the
level of the residual heat.
When the hob is hot and the
residual heat indicator is
shown, flexibridge and cross
lines on the hob surface light
up.
The induction cooking zones make the
heat necessary for cooking process
directly in the bottom of the cookware.
The glass ceramic is heated by the heat
of the cookware.
4. DAILY USE
WARNING!
Refer to Safety chapters.
4.1 Activating and deactivating
Touch for 1 second to activate or
deactivate the hob.
The control panel comes on after you
activate the hob and goes off after you
deactivate the hob. When the hob is
deactivated you can see only sensor
field.
4.2 Automatic Switch Off
The function deactivates the hob
automatically if:
• all cooking zones are deactivated,
• you do not set the heat setting after
you activate the hob,
• you spill something or put something
on the control panel for more than 10
seconds (a pan, a cloth, etc.). An
acoustic signal sounds and the hob
deactivates. Remove the object or
clean the control panel.
• the hob gets too hot (e.g. when a
saucepan boils dry). Let the cooking
zone cool down before you use the
hob again.
• you use incorrect cookware. The
symbol comes on and the cooking
zone deactivates automatically after 2
minutes.
• you do not deactivate a cooking zone
or change the heat setting. After some
time comes on and the hob
deactivates.
The relation between the heat setting
and the time after which the hob
deactivates:
Heat setting The hob deacti‐
vates after
, 1 - 3 6 hours
4 - 7 5 hours
8 - 9 4 hours
10 - 14 1.5 hour
4.3 The heat setting
To set or change the heat setting:
Touch the control bar at the correct heat
setting or move your finger along the
control bar until you reach the correct
heat setting.
ENGLISH 9

4.4 Using the cooking zones
Put the cookware on the cross / square
which is on the surface that you cook.
Cover the cross / square fully. Induction
cooking zones adapt to the dimension of
the bottom of the cookware
automatically. You can cook with the
large cookware on two cooking zones at
the same time.
4.5 Automatic Heat Up
Activate this function to get a desired
heat setting in a shorter time. When it is
on, the zone operates on the highest
setting in the beginning and then
continues to cook at the desired heating
setting.
To activate the function the
cooking zone must be cold.
To activate the function for a cooking
zone: touch ( comes on).
Immediately touch a desired heat setting.
After 5 seconds comes on.
To deactivate the function: change the
heat setting.
4.6 Power function
This function makes more power
available to the induction cooking zones.
The function can be activated for the
induction cooking zone only for a limited
period of time. After this time the
induction cooking zone automatically
sets back to the highest heat setting.
Refer to “Technical
information” chapter.
To activate the function for a cooking
zone: touch . comes on.
To deactivate the function: change the
heat setting.
4.7 Timer
Count Down Timer
You can use this function to set how long
the cooking zone should operate for a
single cooking session.
First set the heat setting for the cooking
zone then set the function.
To set the cooking zone: touch
again and again until the indicator of a
necessary cooking zone comes on.
To activate the function: touch of
the timer to set the time (00 - 99
minutes). When the indicator of the
cooking zone starts to flash slowly the
time counts down.
To see the remaining time: set the
cooking zone with . The indicator of
the cooking zone starts to flash quickly.
The display shows the remaining time.
To change the time: set the cooking
zone with . Touch or .
To deactivate the function: set the
cooking zone with and touch . The
remaining time counts back to 00. The
indicator of the cooking zone goes out.
When the time comes to an
end, the sound operates and
00 flashes. The cooking
zone deactivates.
To stop the sound: touch .
CountUp Timer (The count up timer)
You can use this function to monitor how
long the cooking zone operates.
To set the cooking zone: touch
again and again until the indicator of a
necessary cooking zone comes on.
To activate the function: touch of
the timer. comes on. When the
indicator of the cooking zone starts to
flash slowly the time counts up. The
display switches between and
counted time (minutes).
To see how long the cooking zone
operates: set the cooking zone with .
The indicator of the cooking zone starts
to flash quickly. The display shows how
long the zone operates.
To deactivate the function: set the
cooking zone with and touch or
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. The indicator of the cooking zone
goes out.
Minute Minder
You can use this function as a Minute
Minder when the hob is activated and
the cooking zones do not operate. The
heat setting display shows .
To activate the function: touch .
Touch or of the timer to set the
time. When the time comes to an end,
the sound operates and 00 flashes.
To stop the sound: touch .
The function has no effect
on the operation of the
cooking zones.
4.8 STOP+GO
This function sets all cooking zones that
operate to the lowest heat setting.
When the function operates, you cannot
change the heat setting.
The function does not stop the timer
functions.
To activate the function: touch .
comes on.
To deactivate the function: touch .
The previous heat setting comes on.
4.9 Lock
You can lock the control panel while
cooking zones operate. It prevents an
accidental change of the heat setting.
Set the heat setting first.
To activate the function: touch .
comes on for 4 seconds. The Timer stays
on.
To deactivate the function: touch .
The previous heat setting comes on.
When you deactivate the
hob, you also deactivate this
function.
4.10 The Child Safety Device
This function prevents an accidental
operation of the hob.
To activate the function: activate the
hob with . Do not set the heat setting.
Touch for 4 seconds. comes on.
Deactivate the hob with .
To deactivate the function: activate the
hob with . Do not set the heat setting.
Touch for 4 seconds. comes on.
Deactivate the hob with .
To override the function for only one
cooking time: activate the hob with .
comes on. Touch for 4 seconds.
Set the heat setting in 10 seconds.
You can operate the hob. When you
deactivate the hob with the function
operates again.
4.11 OffSound Control
(Deactivating and activating the
sounds)
Deactivate the hob. Touch for 3
seconds. The display comes on and
goes out. Touch for 3 seconds. or
comes on. Touch of the timer to
choose one of the following:
• - the sounds are off
• - the sounds are on
To confirm your selection wait until the
hob deactivates automatically.
When the function is set to you can
hear the sounds only when:
• you touch
• Minute Minder comes down
• Count Down Timer comes down
• you put something on the control
panel.
4.12 Power management
function
• Cooking zones are grouped according
to the location and number of the
phases in the hob. See the illustration.
ENGLISH 11

• Each phase has a maximum
electricity loading of 3700 W.
• The function divides the power
between cooking zones connected to
the same phase.
• The function activates when the total
electricity loading of the cooking
zones connected to a single phase
exceeds 3700 W.
• The function decreases the power to
the other cooking zones connected to
the same phase.
• The heat setting display of the
reduced zones changes between two
levels.
5. FLEXIBLE INDUCTION COOKING AREA
WARNING!
Refer to Safety chapters.
5.1 FlexiBridge function
The flexible induction cooking area
consists of four sections. The sections
can be combined into two cooking zones
with different size, or into one large
cooking area. The sides of the zones
which operate together light up, and they
are linked with shorter illuminated lines.
You choose the combination of the
sections by choosing the mode
applicable to the size of the cookware
you want to use. There are three modes:
Standard (activated automatically when
you activate the hob), Big Bridge and
Max Bridge.
To set the heat setting use
two left side control bars.
Switching between the modes
To switch between the modes use
sensor field: .
When you switch between
the modes the heat setting is
set back to 0.
Diameter and position of the
cookware
Choose the mode applicable to the size
and the shape of the cookware. The
cookware should cover the selected area
as much as possible. Place the
cookware centrally on the selected area!
Place the cookware with the bottom
diameter smaller than 160 mm centrally
on a single section.
125-160mm
Place the cookware with the bottom
diameter larger then 160 mm centrally
between two sections.
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> 160 mm
5.2 FlexiBridge Standard mode
This mode is active when you activate
the hob. It connects the sections into two
separate cooking zones. The sides of the
zones which operate together in this
mode light up, and they are linked with
shorter illuminated lines. You can set the
heat setting for each zone separately.
Use two left side control bars.
Correct cookware position:
Incorrect cookware position:
5.3 FlexiBridge Big Bridge
mode
To activate the mode press until you
see the correct mode indicator . This
mode connects three rear sections into
one cooking zone. The one front section
is not connected and operates as a
separate cooking zone. You can set the
heat setting for each zone separately. To
set the heat setting use the two control
bars on the left side. Use the right control
bar for the bigger zone and the left
control bar for the smaller zone.
Correct cookware position:
To use this mode you have to place the
cookware on the three connected
sections. If you use cookware smaller
than two sections the display shows
and after 2 minutes the zone switches
off.
ENGLISH 13

Incorrect cookware position:
5.4 FlexiBridge Max Bridge
mode
To activate the mode press until you
see the correct mode indicator . This
mode connects all sections into one
cooking zone. To set the heat setting use
any of the two control bars on the left
side.
Correct cookware position:
To use this mode you have to place the
cookware on the four connected
sections. If you use cookware smaller
than three sections the display shows
and after 2 minutes the zone switches
off.
Incorrect cookware position:
5.5 PowerSlide function
This function allows you to adjust the
temperature by moving the cookware to
a different position on the induction
cooking area.
The function divides the induction
cooking area into three areas with
different heat settings. The sides of the
areas in this mode illuminate. The hob
detects the position of the cookware and
adjust the heat setting corresponding
with the position. You can place the
cookware in the front, middle or rear
position. If you place the cookware in the
front you get the highest heat setting. To
decrease it, move the cookware to
middle or rear position.
Use only one pot when you
operate the function.
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General information:
• 160 mm is the minimum bottom
diameter of the cookware for this
function.
• Heat setting display for the left rear
control bar shows the position of the
cookware on the induction cooking
area. Front , middle , rear
.
• Heat setting display for the left front
control bar shows the heat setting. To
change the heat setting use left
front control bar.
• When you activate the function for the
first time you will get heat setting
for the front position, for the middle
position and for the rear position.
You can change the heat settings for
each position separately. The hob will
remember your heat settings next
time you activate the function.
Activating the function
To activate the function place the
cookware in the correct position on the
cooking area. Touch . The indicator
above the symbol comes on. If you do
not place the cookware on the cooking
area comes on and after 2 minutes
the flexible induction cooking area is set
to .
Deactivating the function
To deactivate the function touch or set
the heat setting to . The indicator
above the symbol goes off.
6. HINTS AND TIPS
WARNING!
Refer to Safety chapters.
6.1 Cookware
For induction cooking zones
a strong electro-magnetic
field creates the heat in the
cookware very quickly.
Use the induction cooking
zones with correct
cookware.
Cookware material
•correct: cast iron, steel, enamelled
steel, stainless steel, the bottom
made of multi-layer (with correct mark
from a manufacturer).
•not correct: aluminium, copper,
brass, glass, ceramic, porcelain.
ENGLISH 15

Cookware is correct for an induction
hob if:
• some water boils very quickly on a
zone set to the highest heat setting.
• a magnet pulls on to the bottom of the
cookware.
The printing on the flexible
induction cooking area may
become dirty or change
colour from sliding the
cookware. You can clean the
area in a standard way.
The bottom of the cookware
must be as thick and flat as
possible.
Cookware dimensions
Induction cooking zones adapt to the
dimension of the bottom of the cookware
automatically to some limit.
The cooking zone efficiency is related to
the diameter of the cookware. The
cookware with a smaller diameter than
the minimum receives only a part of the
power generated by the cooking zone.
Refer to “Technical
information” chapter.
6.2 The noises during operation
If you can hear:
• crack noise: cookware is made of
different materials (sandwich
construction).
• whistle sound: you use the cooking
zone with high power level and the
cookware is made of different
materials (sandwich construction).
• humming: you use high power level.
• clicking: electric switching occurs.
• hissing, buzzing: the fan operates.
The noises are normal and do not
refer to hob malfunction.
6.3 Öko Timer (Eco Timer)
To save energy, the heater of the
cooking zone deactivates before the
count down timer sounds. The difference
in the operation time depends on the
heat setting level and the length of the
cooking operation.
6.4 Examples of cooking
applications
The relation between the heat setting
and the cooking zone consumption of
power is not linear. When you increase
the heat setting, it is not proportional to
the increase of the cooking zone
consumption of power. It means that the
cooking zone with the medium heat
setting uses less than a half of its power.
The data in the table is for
guidance only.
Heat setting Use to: Time
(min)
Hints
- 1 Keep cooked food warm. as nec‐
essary
Put a lid on the cookware.
1 - 3 Hollandaise sauce, melt: but‐
ter, chocolate, gelatine.
5 - 25 Mix from time to time.
1 - 3 Solidify: fluffy omelettes,
baked eggs.
10 - 40 Cook with a lid on.
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Heat setting Use to: Time
(min)
Hints
3 - 5 Simmer rice and milkbased
dishes, heating up ready-
cooked meals.
25 - 50 Add the minimum twice as
much liquid as rice, mix milk
dishes part procedure
through.
5 - 7 Steam vegetables, fish,
meat.
20 - 45 Add some tablespoons of
liquid.
7 - 9 Steam potatoes. 20 - 60 Use max. ¼ l water for 750 g
of potatoes.
7 - 9 Cook larger quantities of
food, stews and soups.
60 -
150
Up to 3 l liquid plus ingredi‐
ents.
9 - 12 Gentle fry: escalope, veal
cordon bleu, cutlets, rissoles,
sausages, liver, roux, eggs,
pancakes, doughnuts.
as nec‐
essary
Turn halfway through.
12 - 13 Heavy fry, hash browns, loin
steaks, steaks.
5 - 15 Turn halfway through.
14 Boil water, cook pasta, sear meat (goulash, pot roast), deep-fry chips.
Boil large quantities of water. Power function is activated.
7. CARE AND CLEANING
WARNING!
Refer to Safety chapters.
7.1 General information
• Clean the hob after each use.
• Always use cookware with clean
bottom.
• Scratches or dark stains on the
surface have no effect on how the hob
operates.
• Use a special cleaner applicable for
the surface of the hob.
• Use a special scraper for the glass.
7.2 Cleaning the hob
•Remove immediately: melted plastic,
plastic foil, sugar and food with sugar.
If not, the dirt can cause damage to
the hob. Take care to avoid burns. Put
the special scraper on the glass
surface at an acute angle and move
the blade on the surface.
•Remove when the hob is
sufficiently cool: limescale rings,
water rings, fat stains, shiny metallic
discoloration. Clean the hob with a
moist cloth and non-abrasive
detergent. After cleaning, wipe the
hob dry with a soft cloth.
•Remove shiny metallic
discoloration: use a solution of water
with vinegar and clean the glass
surface with a moist cloth.
8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
ENGLISH 17

8.1 What to do if...
Problem Possible cause Remedy
You cannot activate or op‐
erate the hob.
The hob is not connected
to an electrical supply or it
is connected incorrectly.
Check if the hob is correct‐
ly connected to the electri‐
cal supply. Refer to the
connection diagram.
The fuse is blown. Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
Activate the hob again and
set the heat setting in less
than 10 seconds.
You touched 2 or more
sensor fields at the same
time.
Touch only one sensor
field.
STOP+GO function oper‐
ates.
Refer to "Daily use" chap‐
ter.
There is water or fat stains
on the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva‐
ted.
You put something on one
or more sensor fields.
Remove the object from
the sensor fields.
The hob deactivates. You put something on the
sensor field .
Remove the object from
the sensor field.
Residual heat indicator
does not come on.
The zone is not hot be‐
cause it operated only for a
short time.
If the zone operated suffi‐
ciently long to be hot,
speak to an Authorised
Service Centre.
Automatic Heat Up func‐
tion does not operate.
The zone is hot. Let the zone become suffi‐
ciently cool.
The highest heat setting is
set.
The highest heat setting
has the same power as the
function.
The heat setting changes
between two levels.
Power management func‐
tion operates.
Refer to "Daily use" chap‐
ter.
The sensor fields become
hot.
The cookware is too large
or you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
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Problem Possible cause Remedy
There is no signal when
you touch the panel sensor
fields.
The signals are deactiva‐
ted.
Activate the signals.
Refer to "Daily use" chap‐
ter.
The flexible induction
cooking area does not heat
up the cookware.
The cookware is in the
wrong position on the flexi‐
ble induction cooking area.
Place the cookware in the
correct position on the flex‐
ible induction cooking
area. The position of the
cookware depends on the
activated function or func‐
tion mode.
Refer to "Flexible induction
cooking area" chapter.
The diameter of the bottom
of the cookware is incor‐
rect for the activated func‐
tion or function mode.
Use cookware with diame‐
ter applicable to the activa‐
ted function or function
mode. Use cookware with
diameter smaller than 160
mm on a single section of
the flexible induction cook‐
ing area.
Refer to "Flexible induction
cooking area" chapter.
comes on. Automatic Switch Off oper‐
ates.
Deactivate the hob and ac‐
tivate it again.
comes on. The Child Safety Device or
the Lock function operates.
Refer to "Daily use" chap‐
ter.
comes on. There is no cookware on
the zone.
Put cookware on the zone.
The cookware is incorrect. Use the correct cookware.
Refer to “Hints and tips”
chapter.
The diameter of the bottom
of the cookware is too
small for the zone.
Use cookware with correct
dimensions.
Refer to “Technical infor‐
mation” chapter.
The cookware does not
cover the cross / square.
Cover the cross / square
fully.
FlexiBridge function oper‐
ates. One or more sections
of the function mode which
operates are not covered
by the cookware.
Place the cookware on the
correct number of sections
of the function mode which
operates or change the
function mode.
Refer to "Flexible induction
cooking area" chapter.
ENGLISH 19

Problem Possible cause Remedy
PowerSlide function oper‐
ates. Two pots are placed
on the flexible induction
cooking area.
Use only one pot.
Refer to "Flexible induction
cooking area" chapter.
and a number come on. There is an error in the
hob.
Disconnect the hob from
the electrical supply for
some time. Disconnect the
fuse from the electrical
system of the house. Con‐
nect it again. If comes
on again, speak to an Au‐
thorised Service Centre.
comes on. The electrical connection is
incorrect. The supply volt‐
age is out of range.
Speak to a qualified electri‐
cian to check the installa‐
tion.
comes on. There is an error in the hob
because a cookware
boiled dry. Automatic
Switch Off and the over‐
heating protection for the
zones operate.
Deactivate the hob. Re‐
move the hot cookware.
After approximately 30
seconds, activate the zone
again. If the cookware was
the problem, the error mes‐
sage goes out. Residual
heat indicator can stay on.
Let the cookware become
sufficiently cool. Check if
your cookware is compati‐
ble with the hob.
Refer to “Hints and tips”
chapter.
comes on. The cooling fan is blocked. Check if objects block the
cooling fan. If comes
on again, speak to an Au‐
thorised Service Centre.
comes on. The electrical connection is
incorrect. The hob is con‐
nected only to one phase.
Speak to a qualified electri‐
cian to check the installa‐
tion. Refer to the connec‐
tion diagram.
8.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Give also
three digit letter code for the glass
ceramic (it is in the corner of the glass
surface) and an error message that
comes on. Make sure, you operated the
hob correctly. If not the servicing by a
service technician or dealer will not be
free of charge, also during the warranty
period. The instructions about the
Service Centre and conditions of
guarantee are in the guarantee booklet.
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