This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.
1. Inthiswarranty
(a) ‘acceptablequality’asreferredtoinclause10ofthiswarrantyhas
thesamemeaningreferredtointheACL;
(b) ‘ACL’meansTradePracticesAmendment(AustralianConsumer
Law)Act(No.2)2010;
(c) ‘Appliance’meansanyElectroluxproductpurchasedbyyou
accompaniedbythisdocument;
(d) ‘ASC’meansElectrolux’authorisedservicedcentres;
(e) ‘Electrolux’meansElectroluxHomeProductsPtyLtdof163
O’RiordanStreet,Mascot,NSW2020,ABN51004762341in
respectofAppliancespurchasedinAustraliaandElectrolux(NZ)
Limitedof3-5NiallBurgessRoad,MountWellington,inrespect
ofAppliancespurchasedinNewZealand;
(f) ‘majorfailure’asreferredtoinclause10ofthiswarrantyhasthe
samemeaningreferredtointheACLandincludesasituationwhen
anAppliancecannotberepairedoritisuneconomicforElectrolux,at
itsdiscretion,torepairanApplianceduringtheWarrantyPeriod;
(g) ‘WarrantyPeriod’means:
(i) wheretheApplianceisusedforpersonal,domesticor
householduse(i.e.normalsinglefamilyuse)assetoutin
theinstructionmanual,theApplianceiswarrantedagainst
manufacturingdefectsinAustraliafor12monthsandinNew
Zealandfor12months,followingthedateoforiginalpurchaseof
theAppliance;
(ii) thisApplianceisnotdesignedforcommercialuseandtherefore
nowarrantyappliesinthiscase;
(h) ‘you’meansthepurchaseroftheAppliancenothavingpurchased
theApplianceforre-sale,and‘your’hasacorrespondingmeaning.
2. ThiswarrantyonlyappliestoAppliancespurchasedandusedin
AustraliaorNewZealandandisinadditionto(anddoesnotexclude,
restrict,ormodifyinanyway)anynon-excludablestatutorywarrantiesin
AustraliaorNewZealand.
3. DuringtheWarrantyPeriodElectroluxoritsASCwillnotservicethe
Appliance.IftheApplianceisdefective,youshouldreturntheAppliance
totheplaceofpurchaseforareplacement.Youagreethatanyreplaced
AppliancesorpartsbecomethepropertyofElectrolux.Thiswarranty
doesnotapplytolightglobes,batteries,ltersorsimilarperishableparts.
4. PartsandAppliancesnotsuppliedbyElectroluxarenotcoveredby
thiswarranty.
5. Youwillbearthecostoftransportation,travelanddeliveryofthe
Appliance.Ifyouresideoutsideoftheservicearea,youwillbearthe
costof:
(a) travelofanauthorisedrepresentative;
(b) transportationanddeliveryoftheAppliancetoandfromtheplaceof
purchase,
Inallinstances,unlesstheApplianceistransportedbyElectroluxoran
Electroluxauthorisedrepresentative,theApplianceistransportedatthe
owner’scostandriskwhileintransittoandfromElectroluxoritsASC.
6. Proofofpurchaseisrequiredbeforeyoucanmakeaclaimunder
thiswarranty.
7. Youmaynotmakeaclaimunderthiswarrantyunlessthedefectclaimed
isduetofaultyordefectivepartsorworkmanship.Electroluxisnotliable
inthefollowingsituations(whicharenotexhaustive):
(a) theApplianceisdamagedby:
(i) accident
(ii) misuseorabuse,includingfailuretoproperlymaintainorservice
(iii) normalwearandtear
(iv) powersurges,electricalstormdamageorincorrectpowersupply
(v) incompleteorimproperinstallation
(vi) incorrect,improperorinappropriateoperation
(vii) insectorvermininfestation
(viii) failuretocomplywithanyadditionalinstructionssuppliedwith
theAppliance;
(b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) theAppliance’sserialnumberorwarrantysealhasbeenremoved
ordefaced;
(d) theAppliancewasservicedorrepairedbyanyoneotherthan
Electrolux,anauthorisedrepairerorASC.
8. Thiswarranty,thecontracttowhichitrelatesandtherelationship
betweenyouandElectroluxaregovernedbythelawapplicablewhere
theAppliancewaspurchased.WheretheAppliancewaspurchasedin
NewZealandforbusinesspurposestheConsumerGuaranteeActdoes
notapply.
9. Totheextentpermittedbylaw,Electroluxexcludesallwarrantiesand
liabilities(otherthanascontainedinthisdocument)includingliabilityfor
anylossordamagewhetherdirectorindirectarisingfromyourpurchase,
useornonuseoftheAppliance.
10.ForAppliancesandservicesprovidedbyElectroluxinAustralia,
theAppliancescomewithaguaranteebyElectroluxthatcannotbe
excludedundertheAustralianConsumerLaw.Youareentitledtoa
replacementorrefundforamajorfailureandforcompensationforany
otherreasonablyforeseeablelossordamage.Youarealsoentitledto
havetheAppliancerepairedorreplacediftheAppliancefailstobeof
acceptablequalityandthefailuredoesnotamounttoamajorfailure.
Thebenetstoyougivenbythiswarrantyareinadditiontoyourother
rightsandremediesunderalawinrelationtotheAppliancesorservices
towhichthewarrantyrelates.
11.AtalltimesduringtheWarrantyPeriod,Electroluxshall,atitsdiscretion,
determinewhetherrepair,replacementorrefundwillapplyifan
Appliancehasavalidwarrantyclaimapplicabletoit.
12.ForAppliancesandservicesprovidedbyElectroluxinNewZealand,
theAppliancescomewithaguaranteebyElectroluxpursuanttothe
provisionsoftheConsumerGuaranteesAct,theSaleofGoodsActand
theFairTradingAct.
13.Toenquireaboutclaimingunderthiswarranty,pleasefollowthesesteps:
(a) carefullychecktheoperatinginstructions,usermanualandthe
termsofthiswarranty;
(b) havethemodelandserialnumberoftheApplianceavailable;
(c) havetheproofofpurchase(eganinvoice)available;
(d) telephonethenumbersshownbelow.
14.Youacceptthatifyoumakeawarrantyclaim,ElectroluxanditsASC
mayexchangeinformationinrelationtoyoutoenableElectroluxtomeet
itsobligationsunderthiswarranty.
Warranty
FORSALESINAUSTRALIAANDNEWZEALAND
APPLIANCE:ELECTROLUXMICROWAVE
12MONTHPROVISION
Important Notice
Beforecallingforservice,pleaseensurethatthestepslistedinpoint13abovehavebeenfollowed.
FOR SERVICE
ortondtheaddressofyournearest
stateservicecentreinAustralia
PLEASE CALL 13 13 49
Forthecostofalocalcall(Australiaonly)
SERVICE AUSTRALIA
ELECTROLUXHOMEPRODUCTS
www.electrolux.com.au
FOR SPARE PARTS
ortondtheaddressofyournearest
statesparepartscentreinAustralia
PLEASE CALL 13 13 50
Forthecostofalocalcall(Australiaonly)
FOR SERVICE
ortondtheaddressofyournearest
authorisedservicecentreinNewZealand
FREE CALL 0800 10 66 10
(NewZealandonly)
SERVICE NEW ZEALAND
ELECTROLUXHOMEPRODUCTS
www.electrolux.co.nz
FOR SPARE PARTS
ortondtheaddressofyournearest
statesparepartscentreinNewZealand
FREE CALL 0800 10 66 20
(NewZealandonly)
EMW12MTH_Warr_Apr11
