Electrolux FRS20QRCD7 Quick start guide

5995353256 June2001
Side by Side Refrigerators
October 1999 - May 2001

1
©2001 White Consolidated Industries
* Universal / Multiflex models can be sold under any of the Electrolux Home Products-NA brand names
TABLE OF CONTENTS
SAFE SERVICING PRACTICES ---------------------------------------------------------------------------------- 2
SERVICE DATA SHEET AND REFRIGERANT CHARGE INDEXES
Frigidaire ----------------------------------------------------------------------------------------------------------- 3 - 10
Gibson -------------------------------------------------------------------------------------------------------------- 11
Multiflex / Universal * -------------------------------------------------------------------------------------------- 12 - 13
Tappan -------------------------------------------------------------------------------------------------------------- 13
White-Westinghouse -------------------------------------------------------------------------------------------- 13
TROUBLESHOOTING GUIDE ------------------------------------------------------------------------------------- 14 - 18
SERVICE DATA SHEETS ------------------------------------------------------------------------------------------- 19 - 36

2
ATTENTION!!!
This service manual is intended for use by persons having electrical and mechnical
trainingandalevelofknowledgeofthesesubjectsgenerallyconsideredacceptableinthe
appliancerepairtrade.ElectroluxHomeProductscannotbe responsible,norassumeany
liability, for injury or damage of any kind arising from the use of this manual.
© 2001 White Consolidated Industries
SAFE SERVICING PRACTICES - ALL APPLIANCES
To avoid personal injury and/or property damage, it is important that Safe
Servicing Practices be observed. The following are some limited examples of
safe practices:
1. DO NOT attempt a product repair if you have any doubts as to your ability to
complete it in a safe and satisfactory manner.
2. Before servicing or moving an appliance:
• Remove the power cord from the electrical outlet, trip the circuit breaker to
the OFF position, or remove the fuse.
• Turn off the gas supply.
• Turn off the water supply.
3. Never interfere with the proper operation of any safety device.
4. USEONLYREPLACEMENTPARTSCATALOGEDFORTHISAPPLIANCE.
SUBSTITUTIONS MAY DEFEAT COMPLIANCE WITH SAFETY
STANDARDS SET FOR HOME APPLIANCES.
5. GROUNDING: The standard color coding for safety ground wires is GREEN,
or GREENwith YELLOWSTRIPES. Ground leads are not to be used as current
carrying conductors. It is EXTREMELY important that the service technician
reestablish all safety grounds prior to completion of service. Failure to do so
will create a hazard.
6. Prior to returning the product to service, ensure that:
• All electrical connections are correct and secure
• All electrical leads are properly dressed and secured away from sharp
edges, high-temperature components, and moving parts
• All non-insulated electrical terminals, connectors, heaters, etc. are
adequately spaced away from all metal parts and panels
• All safety grounds (both internal and external) are correctly and securely
connected
• All panels are properly and securely reassembled

3
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7DCRQ02SRF00386781202-915.4387
8DCRQ02SRF00386781202-915.4387
9DCRQ02SRF10386781222-124 387
6WCRQ02SRF00386781202-915.4387
7WCRQ02SRF00386781202-915.4387
8WCRQ02SRF00386781202-915.4387
9WCRQ02SRF10386781222-124 387
4DHRW02SRF00050981242-325.4619
5DHRW02SRF00050981242-325.4619
6DHRW02SRF10050981262-524 619
4WHRW02SRF00050981242-325.4619
5WHRW02SRF00050981242-325.4619
6WHRW02SRF10050981262-524 619
0BJGZ02SRF00490981282-725.4619
1BJGZ02SRF00490981282-724 619
2BJGZ02SRF10490981203-924 619
0DJGZ02SRF00490981282-725.4619
1DJGZ02SRF10490981203-924 619
2DJGZ02SRF10490981203-924 619
0WJGZ02SRF00490981282-725.4619
1WJGZ02SRF10490981203-924 619
2WJGZ02SRF10490981203-924 619
6BGRZ02SRF00490981282-725.4619

4
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6DGRZ02SRF00490981282-725.4619
7DGRZ02SRF00490981282-725.4619
8DGRZ02SRF00490981282-725.4619
9DGRZ02SRF10490981203-924 619
ADGRZ02SRF10490981203-924 619
6WGRZ02SRF00490981282-725.4619
7WGRZ02SRF00490981282-725.4619
8WGRZ02SRF00490981282-725.4619
9WGRZ02SRF10490981203-924 619
AWGRZ02SRF10490981203-924 619
3BHSZ02SRF00490981282-725.4619
4BHSZ02SRF10490981203-924 619
5BHSZ02SRF10490981203-924 619
3BHGZ22SRF00490981282-725 669
4BHGZ22SRF00490981282-725 669
5BHGZ22SRF10490981203-925.4669
6BHGZ22SRF10490981203-925.4669
3WHGZ22SRF00490981282-725 669
4WHGZ22SRF00490981282-725 669
5WHGZ22SRF00490981282-725 669

5
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3DHRZ22SRF00490981292-825 669
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0QA3W32SRF00698304223-135 686
1QA3W32SRF30698304263-535 686
0WA3W32SRF00698304223-135 686
1WA3W32SRF10698304243-335 686

6
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2BJTZ32SRF10490981203-925.4669
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0WJTZ32SRF00490981282-725 669
1WJTZ32SRF10490981203-925.4669
2WJTZ32SRF10490981203-925.4669
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3DHRZ42SRF00050981242-325 899
4DHRZ42SRF10050981262-525.4899
5DHRZ42SRF10050981262-525.4899
3WHRZ42SRF00050981242-325 899
4WHRZ42SRF10050981262-525.4899
5WHRZ42SRF10050981262-525.4899
0QA5F62SRF30698304263-5352.5827
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0WA7F62SRF30698304263-5352.5827
0QJ4RK62SRF00490981282-725 5201
1QJ4RK62SRF10490981203-925.45201
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7
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3DHGZ62SRF00490981282-725 5201
4DHGZ62SRF10490981203-925.45201
2WHGZ62SRF00490981282-725 5201
3WHGZ62SRF00490981282-725 5201
4WHGZ62SRF10490981203-925.45201
5WHGZ62SRF10490981203-925.45201
2BHNZ62SRF00490981282-725 5201
3BHNZ62SRF00490981282-725 5201
4BHNZ62SRF10490981203-925.45201
5BHNZ62SRF10490981203-925.45201
2DHNZ62SRF00490981282-725 5201
3DHNZ62SRF00490981282-725 5201

8
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5DHNZ62SRF10490981203-925.45201
2WHNZ62SRF00490981282-725 5201
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4WHNZ62SRF10490981203-925.45201
0BSJNZ62SRF00490981282-725 5201
1BSJNZ62SRF10490981203-925.45201
2BSJNZ62SRF10490981203-925.45201
2BHPZ62SRF00490981282-725 5201
2DHPZ62SRF00490981282-725 5201
3DHPZ62SRF10490981203-925.45201
4DHPZ62SRF10490981203-925.45201
1WHPZ62SRF00490981282-725 5201
2WHPZ62SRF00490981282-725 5201
3WHPZ62SRF10490981203-925.45201
4WHPZ62SRF10490981203-925.45201
ABGRZ62SRF00490981282-725 5201
BBGRZ62SRF10490981203-925.45201
CBGRZ62SRF10490981203-925.45201
9DGRZ62SRF00490981282-725 5201
ADGRZ62SRF00490981282-725 5201
BDGRZ62SRF10490981203-925.45201
CDGRZ62SRF10490981203-925.45201
9WGRZ62SRF00490981282-725 5201

9
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BWGRZ62SRF10490981203-925.45201
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2BHSZ62SRF00490981282-725 5201
3BHSZ62SRF00490981282-725 5201
4BHSZ62SRF10490981203-925.45201
5BHSZ62SRF10490981203-925.45201
2BHTZ62SRF00490981282-725 5201
3BHTZ62SRF00490981282-725 5201
4BHTZ62SRF10490981203-925.45201
5BHTZ62SRF10490981203-925.45201
2DHTZ62SRF00490981282-725 5201
3DHTZ62SRF00490981282-725 5201
3QHTZ62SRF00490981282-725 5201
4QHTZ62SRF10490981203-925.45201
5QHTZ62SRF10490981203-925.45201
2WHTZ62SRF00490981282-725 5201
3WHTZ62SRF00490981282-725 5201
4WHTZ62SRF10490981203-925.45201
5WHTZ62SRF10490981203-925.45201
2WHXZ62SRF00490981282-725 5201
0DJ42RZ54F00050981242-320.5899
1DJ42RZ54F10050981262-525.4899
0WJ42RZ54F00050981242-320.5899
1DJ42RZ54F10050981262-525.4899

10
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1DJ632FSRLG10490981203-925.4669
2DJ632FSRLG10490981203-925.4669
0WJ632FSRLG00490981282-725 669
1WJ632FSRLG10490981203-925.4669
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0BJ662FSRLG00490981282-725 5201
1BJ662FSRLG10490981203-925.45201
2BJ662FSRLG10490981203-925.45201
0DJ662FSRLG00490981282-725 5201
1DJ662FSRLG10490981203-925.45201
2DJ662FSRLG10490981203-925.45201
0WJ662FSRLG00490981282-725 5201
1WJ662FSRLG10490981203-925.45201
2WJ662FSRLG10490981203-925.45201

11
SLEDOMNOSBIG
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4DHRH02SRG10386781222-124 387
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2WHRH02SRG00386781202-915.4387
3WHRH02SRG00386781202-915.4387
4WHRH02SRG10386781222-124 387
3DHRZ02SRG00490981282-725.4619
4DHRZ02SRG00490981282-725.4619
7DHRZ02SRG10490981203-924 619
8DHRZ02SRG10490981203-924 619
3WHRZ02SRG00490981282-725.4619
4WHRZ02SRG00490981282-725.4619
5WHRZ02SRG00490981282-725.4619
6WHRZ02SRG00490981282-725.4619
7WHRZ02SRG10490981203-924 619
8WHRZ02SRG10490981203-924 619
2DHRZ62SRG00490981282-725 5201
3DHRZ62SRG00490981282-725 5201
4DHRZ62SRG00490981282-725 5201
5DHRZ62SRG10490981203-925.45201
6DHRZ62SRG10490981203-925.45201
2WHRZ62SRG00490981282-725 5201
3WHRZ62SRG00490981282-725 5201
4WHRZ62SRG00490981282-725 5201
5WHRZ62SRG10490981203-925.45201
6WHRZ62SRG10490981203-925.45201

12
SLEDOMLASREVINU-XELFITLUM
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BDARH02SRM00386781202-915.4387
CDARH02SRM00386781202-915.4387
DDARH02SRM10386781222-124 387
AWARH02SRM00386781202-915.4387
BWARH02SRM00386781202-915.4387
CWARH02SRM00386781202-915.4387
DWARH02SRM10386781222-124 387
4WHHW22SRM10050981262-525.4029
5DGNW22SRM00050981242-325 029
6DGNW22SRM00050981242-325 029
7DGNW22SRM10050981262-525.4029
5WGNW22SRM00050981242-325 029
6WGNW22SRM00050981242-325 029
7WGNW22SRM10050981262-525.4029
0BJGL62SRM00490981282-725 5201
1BJGL62SRM00490981282-725 5201
2BJGL62SRM10490981203-925.45201
3BJGL62SRM10490981203-925.45201
0CJGL62SRM00490981282-725 5201
1CJGL62SRM10490981203-925.45201
2CJGL62SRM10490981203-925.45201
1QJGL62SRM00490981282-725 5201
2QJGL62SRM10490981203-925.45201

13
SLEDOMLASREVINU-XELFITLUM
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0WJGL62SRM00490981282-725 5201
1WJGL62SRM00490981282-725 5201
2WJGL62SRM10490981203-925.45201
3WJGL62SRM10490981203-925.45201
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5WHRW02SRT10050981262-524 619
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4DHRW02SRW00050981242-325.4619
5DHRW02SRW10050981262-524 619
4WHRW02SRW00050981242-325.4619
5WHRW02SRW10050981262-524 619
4DHNW22SRW00050981242-325.4029
5DHNW22SRW10050981262-525.4029
4WHNW22SRW00050981242-325 029
5WHNW22SRW10050981262-525.4029
0WHRZM62SRW10050981262-525.45201
1WHRZM62SRW10050981262-525.45201

14
Compressor will not run. No voltage at wall receptacle.
Service cord defective, or unplugged
at wall receptacle.
Low voltage causing compressor to
cycle on overload.
Control thermostat knob in OFF
position.
Inoperative control thermostat.
Compressor stuck.
Compressor windings open.
Defrost timer stuck in defrost mode.
Compressor overload stuck open.
Relay lead loose.
Relay loose or inoperative.
Service cord pulled out of harness.
Faulty cabinet wiring.
Check circuit breaker, fuse or ground
fault circuit interruptors.
Check cord.
Voltage fluctuation should not
exceed +/- 10% of 115vac. (104-127)
Turn control thermostat knob to ON
position.
Replace control thermostat.
Replace compressor.
Replace compressor.
Replace defrost timer.
Replace compressor overload.
Repair or replace lead.
Repair or replace relay.
Repair connection.
Repair wiring.
Check for leaks. *
Replace compressor. *
Replace filter drier. *
Replace heat exchanger and
evaporator assembly.
See NOTE. *
Compressor runs but does not cool. System out of refrigerant.
Compressor not pumping.
Restricted filter drier.
Restricted capillary tube.
Moisture in system.
TROUBLESHOOTING
GUIDE
PROBLEM CAUSE SOLUTION
* NOTE: • Repair or replace component that is leaking.
• Replace the compressor if the system is contaminated.
• Blow out remaining part of system with dry Nitrogen.
• Pump down and recharge per listing on product serial plate.
• Always replace filter drier when repairing sealed system.

15
Compressor short cycles. Erratic control thermostat.
Faulty relay.
Restricted air flow over condenser.
Low voltage ... fluctuation exceeds
+/- 10% of 115vac (104 - 127)
Compressor draws excessive watts.
Replace control thermostat.
Replace relay.
Ensure unobstructed air flow over
condenser.
Call qualified electrician.
Replace compressor.
Compressor runs too much. Control thermostat is erratic, or not
properly set.
Refrigerator exposed to high heat.
(110° or higher)
High room temperature.
(110° or higher)
Low pumping capacity compressor.
Door gaskets not sealing.
System undercharged.
System overcharged.
Interior light stays on.
Contaminents in system.
Capillary tube kinked or partially
restricted.
Filter drier partially restricted.
Refrigerator and/or freezer
compartment overloaded; poor air
circulation.
Restricted air flow over condenser.
Condenser fan motor is inoperative.
(forced air condenser models only)
Replace control thermostat or reset
to normal position.
Move refrigerator to cooler location.
Advise customer not to install
refrigerator where temperature will
rise above 110°F because
compressor will not maintain proper
temperatures.
Replace compressor.
Adjust doors or replace door gaskets.
Check for leaks. *
Charge per listing on product serial
plate. *
Check door switch and door
adjustment.
Flush out system. Replace filter drier,
evacuate, and recharge. *
Replace heat exchanger and
evaporator assembly. *
Replace filter drier. *
Advise customer.
Ensure unobstructed air flow over
condenser.
Replace condenser fan motor.
* See NOTE at bottom of page 14
PROBLEM CAUSE SOLUTION

16
PROBLEM CAUSE SOLUTION
Noisy. Tubing vibrates.
Internal compressor noise.
Loose parts.
Compressor operating at high head
pressure due to restricted air flow
over condenser.
Adjust tubing.
Replace compressor.
Check shelving.
Ensure unobstructed air flow over
condenser.
* See NOTE at bottom of page 14
Freezer compartment too warm. Inoperative evaporator fan motor.
Improperly positioned fan blade.
Evaporator frosted up.
Inoperative condenser fan motor.
(forced air condenser models only)
Restricted air flow over condenser.
Freezer compartment overloaded;
poor air circulation.
Low room temperature.
(60° or lower, 55° for models with
Service data Sheet numbers
240389600-4.)
Freezer or refrigerator compartment
doors left open.
Control thermostat out of calibration.
Door gaskets not sealing.
Control thermostat capillary tube
improperly positioned.
Shortage of refrigerant.
Restricted filter drier or capillary tube.
Check wiring and evaporator fan
motor.
Position fan blade properly . See
Figure A.
Check defrost system, door
adjustment, and door gaskets.
Replace condenser fan motor.
Clean condenser.
Advise customer.
Advise customer not to install
refrigerator where temperature will
drop below 60°F. Compressor will not
maintain proper temperatures.
Advise customer.
Replace control thermostat.
Adjust doors or replace door gaskets.
Reposition temperature sensing
element.
Check for leaks. *
Check for leaks and burnt
compressor windings. *
Fig. A

17
PROBLEM CAUSE SOLUTION
Refrigerator compartment too warm. Inoperative evaporator fan motor.
Improperly positioned evaporator fan
blade.
Refrigerator compartment inlet air
duct loose or restricted. Door is loose.
Freezer compartment return air duct
restricted.
Low room temperature.
(60° or lower, 55° for models with
Service data Sheet numbers
240389600-4.)
Damper control out of calibration.
Control thermostat knob set at too
warm a position.
Evaporator frosted up.
Refrigerator compartment over-
loaded; poor air circulation.
Refrigerator/freezer compartment
doors left open.
Inoperative or erratic refrigerator/
freezer compartment door switch.
Shortage of refrigerant.
Restricted capillary tube or filter drier.
Check wiring and evaporator fan
motor.
Position fan blade properly. See page
15, Figure A.
Re-install air duct or remove
obstruction from air duct. Adjust door.
Remove obstruction from return air
duct.
Advise customer not to install
refrigerator where temperature will
drop below 60°F. Compressor will not
maintain proper temperatures.
Replace damper control.
Set control knob to a colder position.
Check defrost system, door
adjustments, and door gaskets.
Advise customer.
Advise customer.
Replace door switch.
Check for leaks. *
Check for leaks or burnt compressor
windings. *
Freezer compartment too cold. Inoperative cold control.
Freezer compartment inlet air duct
is loose or restricted. Door is loose.
Food compartment air return duct
blocked.
Replace cold control.
Re-install air duct or remove obstruction
from inlet air duct Adjust door.
If foam block is frozen, replace
block; if duct is blocked, remove
obstruction.
* See NOTE at bottom of page 14.
Diffuser (foam block) in top of food
compartment is broken.(Foam block
located in Control Housing for models
with Service Data Sheets
240389600-4.)
Replace diffuser.

18
PROBLEM CAUSE SOLUTION
Inoperative defrost timer.
Defrost thermostat terminates too
early. Thermostat is open.
Refrigerator/freezer compartment
doors left open.
Heat exchanger and wiring harness
openings not sealed.
Ice maker water line and wiring
harness openings not sealed.
Evaporator blocked with ice.
(See Adaptive Defrost Control below
for models with Service Data Sheet
numbers 240389600-4.)
Check wiring. Repair or replace
defrost timer.
Check for correct positioning of
defrost thermostat. Repair or replace.
Advise customer.
Seal entrance hole with Permagum
or (Food Safe) RTV.
Seal water line and wiring harness
openings.
Frozen drain.
Drain trough not properly formed.
Divider (foam block) frozen.
(This does not apply for models
with Service Data Sheet numbers
240389600-4.)
Faulty ADC board.
Ensure drain trough is at 90° angle
to back of freezer and that lip is up
on front and ends.
Replace divider. Check drain trough.
Replace ADC board.
Refrigerator compartment too cold. Inoperative cold control.
Refrigerator compartment inlet air
duct loose or restricted. Door is loose.
Diffuser (foam block) in top of food
compartment is broken.(Foam block
located in Control Housing for models
with Service Data Sheets
240389600-4.)
Replace cold control.
Re-install air duct or remove
obstruction from air duct. Adjust door.
Replace diffuser.
Adaptive Defrost Control (ADC) not
responding correctly
(Only for models having a Service
Data Sheet number from
240389600-4.)

19
IMPORTANT SAFETY NOTICE
The information provided herein is designed to assist qualified repair personnel
only. Untrained persons should not attempt to make repairs due to the
possibility of electrical shock. Disconnect power cord before servicing.
IMPORTANT
If any green grounding wires are moved during servicing, they must be returned
to their original position and properly secured.
CAUTION: System parts must be removed from cabinet before brazing.
All electrical parts and wiring must be shielded from torch flame. Do not
allow torch to contact insulation; it will char at 200°F and flash ignite
(burn) at 500°F. Excessive heat will distort the plastic liner.
ICE MAKER INFORMATION
Test Cycling
Remove cover by inserting screwdriver in notch at bottom and prying cover
from housing. Use screwdriver to rotate motor gear counter-clockwise until
holding switch circuit is completed. (See Figure 1.) All components of ice maker
should function to complete the cycle.
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SERVICE DATA SHEET 218768300
STANDARD - AUTOMATIC DEFROST SIDE BY SIDE MODELS
Water Fill Volume
The water fill adjustment screw will change the fill time. (See Figure 1.) One
full turn is equal to 20cc (.68 oz.). The correct fill is 90 to 120cc (3.0 to 4.0 oz.).
When a water valve is replaced, the fill volume must be checked.
Figure 1
ATTENTION SERVICERS
Get a HELPING HAND by visiting the Electrolux Home
Product Web Site where you can access Service Bulletins,
New and Old Product Repair Tips, Service Kits, an interactive
Service Request Form, and FAQ’s. Visit the site at:
http://www.frigidaire.com/tip
User Name: service
Password: tip
And now available at http://www.frigidaire.com are the
following:
•Wiring Diagrams
•Owner’s Guides
•Installation Instructions
•Parts Catalogs