Electrolux EWS 1064 EDW User manual

EWS 1064 EDW
................................................ .............................................
EN WASHING MACHINE USER MANUAL

CONTENTS
1. SAFETY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2. SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3. PRODUCT DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4. CONTROL PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
5. PROGRAMMES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
6. CONSUMPTION VALUES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
7. OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
8. BEFORE FIRST USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
9. DAILY USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
10. HINTS AND TIPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
11. CARE AND CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
12. TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
13. TECHNICAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
WE’RE THINKING OF YOU
Thank you for purchasing an Electrolux appliance. You’ve chosen a product that brings with it
decades of professional experience and innovation. Ingenious and stylish, it has been designed
with you in mind. So whenever you use it, you can be safe in the knowledge that you’ll get great
results every time.
Welcome to Electrolux.
Visit our website for:
Get usage advice, brochures, trouble shooter, service information:
www.electrolux.com
Register your product for better service:
www.electrolux.com/productregistration
Buy Accessories, Consumables and Original spare parts for your appliance:
www.electrolux.com/shop
CUSTOMER CARE AND SERVICE
We recommend the use of original spare parts.
When contacting Service, ensure that you have the following data available.
The information can be found on the rating plate. Model, PNC, Serial Number.
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
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1. SAFETY INFORMATION
Before the installation and use of the appliance, carefully
read the supplied instructions. The manufacturer is not
responsible if an incorrect installation and use causes in-
juries and damages. Always keep the instructions with
the appliance for future reference.
1.1 Children and vulnerable people safety
WARNING!
Risk of suffocation, injury or permanent disability.
• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or in-
struction concerning use of the appliance in a safe way
and understand the hazards involved.
• Do not let children play with the appliance.
• Keep all packaging away from children.
• Keep all detergents away from children.
• Keep children and pets away from the appliance door
when it is open.
• If the appliance has a child safety device, we recom-
mend you activate it.
• Cleaning and user maintenance shall not be made by
children without supervision.
1.2 General Safety
• Before maintenance, deactivate the appliance and dis-
connect the mains plug from the mains socket.
• Do not change the specification of this appliance.
• Obey the maximum load volume of 6 kg (refer to the
“Programme chart” chapter).
ENGLISH 3

2. SAFETY INSTRUCTIONS
2.1 Installation
• Remove all the packaging and the
transit bolts.
• Keep the transit bolts. When you move
the appliance again you must block the
drum.
• Do not install or use a damaged appli-
ance.
• Do not install or use the appliance
where the temperature is less than 0 °C
or where it is exposed to the weather.
• Obey the installation instruction sup-
plied with the appliance.
• Make sure that the floor where you in-
stall the appliance is flat, stable, heat
resistant and clean.
• Do not install the appliance where the
appliance door can not be fully opened.
• Always be careful when you move the
appliance because it is heavy. Always
wear safety gloves.
• Make sure that there is air circulation
between the appliance and the floor.
• Adjust the feet to have the necessary
space between the appliance and the
carpet.
Electrical connection
WARNING!
Risk of fire and electrical shock.
• The appliance must be earthed.
• Make sure that the electrical information
on the rating plate agrees with the pow-
er supply. If not, contact an electrician.
• Always use a correctly installed shock-
proof socket.
• Do not use multi-plug adapters and ex-
tension cables.
• Make sure not to cause damage to the
mains plug and to the mains cable.
Should the appliance power supply ca-
ble need to be replaced, this must be
carried out by our Service Centre.
• Connect the mains plug to the mains
socket only at the end of the installa-
tion. Make sure that there is access to
the mains plug after the installation.
• Do not pull the mains cable to discon-
nect the appliance. Always pull the
mains plug.
• Do not touch the mains cable or the
mains plug with wet hands.
• This appliance complies with the E.E.C.
Directives.
Water connection
• Make sure not to cause damage to the
water hoses.
• The appliance is to be connected to the
water mains using the new supplied
hose-sets. Old hose sets must not be
reused.
• Before you connect the appliance to
new pipes or pipes not used for a long
time, let the water flow until it is clean.
• The first time you use the appliance,
make sure that there is no leakage.
2.2 Use
WARNING!
Risk of injury, electrical shock, fire,
burns or damage to the appliance.
• Use this appliance in a household envi-
ronment.
• Do not change the specification of this
appliance.
• Obey the safety instructions on the de-
tergent packaging.
• Do not put flammable products or items
that are wet with flammable products
in, near or on the appliance.
• Do not touch the glass of the door
while a programme operates. The glass
can be hot.
• Make sure that you remove all metal
objects from the laundry.
• Do not put a container to collect possi-
ble water leakage under the appliance.
Contact the Service to ensure which
accessories can be used.
2.3 Care and Cleaning
WARNING!
Risk of injury or damage to the
appliance.
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• Before maintenance, deactivate the ap-
pliance and disconnect the mains plug
from the mains socket.
• Do not use water spray and steam to
clean the appliance.
• Clean the appliance with a moist soft
cloth. Only use neutral detergents. Do
not use abrasive products, abrasive
cleaning pads, solvents or metal ob-
jects.
2.4 Disposal
WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the
mains supply.
• Cut off the mains cable and discard it.
• Remove the door catch to prevent chil-
dren and pets to get closed in the ap-
pliance.
3. PRODUCT DESCRIPTION
1 2 3
5
6
7
4
1Worktop
2Detergent dispenser
3Control panel
4Door handle
5Rating plate
6Drain pump filter
7Feet for the appliance level
3.1 Fixing plate kit
(4055171146)
Available from your authorized dealer.
If you install the appliance on a plinth, se-
cure the appliance in the fixing plates.
Follow the instructions supplied with the
kit.
ENGLISH 5

4. CONTROL PANEL
Temperature
TimeManager
Start/Pause
Delay
Start
Easy Iron Extra
Rinse
Prewash
Spin
Silk
Lingerie
Cottons Eco
Cottons
Curtains
Rinse
Duvet
Jeans
Synthetics
Delicates
Wool/Handwash
Sports
5 shirts
Spin/Drain
10001000 800 600
400
1 2 3 4
910
7
6
8
5
1Programme knob
2Spin reduction touchpad
3Temperature touchpad
4Display
5Prewash touchpad
6Delay start touchpad
7Extra rinse touchpad
8Easy iron touchpad
9Start pause touchpad
10 Time Manager touchpads
4.1 Display
AB
ED
C
A) The time area:
– Programme time.
– The alarm codes. Refer to the chap-
ter “Troubleshooting” for their de-
scription.
–The level of the Time Manager
.
B) The Delay Start indicator.
C) The Child Lock indicator.
D) The Door Lock indicator:
– It is on, you cannot open the door.
– It is off, you can open the door.
– It flashes, you cannot open the
door. Wait for some minutes until
the indicator is off.
E) Washing phase indicators.
5. PROGRAMMES
Programme
Temperature range
Type of load and soil
Maximum load, Maximum spin
Cottons
90°C — Cold
White cotton and coloured cotton. Normal soil
and light soil.
6 kg, 1000 rpm
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Programme
Temperature range
Type of load and soil
Maximum load, Maximum spin
Cottons Eco
1)
60 °C – 40 °C
White cotton and colour-fast cotton. Normal soil.
6 kg, 1000 rpm
Synthetics
60 °C— Cold
Synthetic items or mixed fabric items. Normal
soil.
3 kg, 1000 rpm
Delicates
40 °C - Cold
Delicate fabrics as acrylics, viscose, polyester
items. Normal soil.
3 kg, 1000 rpm
Wool/Handwash
40 °C – Cold
Machine washable wool, hand washable wool
and delicate fabrics with «hand washing» care
symbol.
2 kg, 1000 rpm
Jeans
60 °C - Cold
Items in denim and jersey. Also for items in dark
colours.
3 kg, 1000 rpm
Rinse To rinse and spin the laundry. All fabrics.
6 kg, 1000 rpm
Spin/Drain To spin the laundry and to drain the water in the
drum. All fabrics.
6 kg, 1000 rpm
Lingerie
40 °C – Cold
Special programme for very delicate items, as lin-
gerie, bras and underwear etc.
1 kg, 800 rpm
Silk
30 °C
Special programme for silk and mixed synthetic
items.
2 kg, 800 rpm
Curtains
40 °C - Cold
Special programme for curtains. The prewash
phase activates automatically.
2)
2 kg, 800 rpm
Duvet
60 °C – 30 °C
Special programme for one synthetic blanket, du-
vet, bedspread and so on.
2 kg, 800 rpm
Sports
30 °C
Synthetic and delicate items. Light soil or items to
refresh.
2 kg, 800 rpm
5 Shirts
30 °C
Washing cycle to wash 5 slightly soiled shirts.
about 1 kg, 800 rpm
1) Standard programmes for the Energy Label consumption values
According to regulation 1061/2010, the “Cottons Eco 60 °C” and “Cottons Eco 40 °C” are
respectively the “standard 60 °C cotton programme” and the “standard 40 °C cotton
programme”. They are the most efficient programmes in terms of combined energy and
water consumptions for washing normally soiled cotton laundry.
ENGLISH 7

The water temperature of the washing phase may differ from the temperature de-
clared for the selected programme.
2) Do not use any detergent for prewash phase.
Programme options compatibility
Programme
■ ■ ■ ■ ■ ■ ■
Eco ■ ■ ■ ■ ■ ■
■ ■ ■ ■ ■ ■ ■
■ ■ ■ ■ ■ ■
■ ■ ■ ■
■ ■ ■ ■ ■ ■
■ ■ ■ ■■
1)
■ ■
■ ■ ■ ■
■ ■ ■
■ ■ ■ ■■
■■
■ ■ ■
■ ■ ■
1) If you set No Spin option the only drain phase is available.
6. CONSUMPTION VALUES
The data of this table are approximate. Different causes can change the data:
the quantity and type of laundry, the water and ambient temperature.
Pro-
grammes
Load
(Kg)
Energy
consump-
tion (kWh)
Water con-
sumption
(litre)
Approxi-
mate pro-
gramme
duration
(minutes)
Remain-
ing mois-
ture (%)
1)
Cottons 60
°C 61.00 56 146 60
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Pro-
grammes
Load
(Kg)
Energy
consump-
tion (kWh)
Water con-
sumption
(litre)
Approxi-
mate pro-
gramme
duration
(minutes)
Remain-
ing mois-
ture (%)
1)
Cottons 40
°C 60.75 56 145 60
Synthetics 40
°C 30.47 45 127 37
Delicates 40
°C 30.65 62 100 37
Wool 30 °C 20.25 55 56 32
Standard cotton programmes
Standard 60
°C cotton 60.76 49 169 60
Standard 60
°C cotton 30.66 40 154 60
Standard 40
°C cotton 30.51 40 133 60
Off Mode (W) Left On Mode (W)
0.75 0.75
The information given in the chart above are in compliance with the EU Commis-
sion regulation 1015/2010 implementing directive 2009/125/EC.
1) At the end of spin phase.
7. OPTIONS
7.1 Temperature
Set this option to change the default tem-
perature.
Indicator = cold water.
The display shows the set temperature.
7.2 Spin
With this option you can change the de-
fault spin speed.
The indicator of the set speed comes on.
Additional spin options:
No Spin
• Set this option to deactivate all spin
phases. Only the drain phase is availa-
ble.
• The related indicator comes on.
• Set this option for very delicate fabrics.
• The rinses phase uses more water for
some washing programmes.
Rinse Hold
• Set this option to prevent the laundry
creases.
• The related indicator comes on.
• There is a water in the drum when the
programme is completed.
• The drum turns regularly to prevent the
laundry creases.
• The door stays locked.
• You must drain the water to unlock the
door.
To drain the water refer to ‘At the
end of the programme’.
ENGLISH 9

7.3 Prewash
With this option you can add a prewash
phase to a washing programme.
Use this option for heavy soil.
When you set this option the programme
duration increases.
The related indicator comes on.
7.4 Delay Start
With this option you can delay the start of
a programme from 30 minutes to 20
hours.
The display shows the related indicator.
7.5 Extra Rinse
With this option you can add some rinses
to a washing programme.
Use this option for persons allergic to de-
tergents and in areas where the water is
soft.
The related indicator comes on.
7.6 Easy Iron
The appliances carefully washes and
spins the laundry to prevent the creases.
The appliance decreases the spin speed,
uses more water and adapt the pro-
gramme duration to the type of laundry.
The related indicator comes on.
7.7 Time Manager
When you set a washing programme, the
display shows the default duration.
Press or to decrease or increase the
programme duration.
The Time Manager is available only with
the programmes in the table.
Time Manager compatibility
indicator
Eco
1)
■■ ■ ■ ■
■ ■ ■ ■ ■ ■
■■ ■ ■ ■
indicator
Eco
2)
■
3)
■
3)
■
3)
■
3)
■
3)
■
3)
1) Shortest: to freshen the laundry.
2) Longest: Increasing the programme
duration gradually decreases the energy
consumption. The optimized heating
phase saves energy and the longer
duration maintains the same washing
results (specially for normal soil).
3) Default level.
7.8 Child Lock
With this option you can prevent that the
children play with the control panel.
• To activate/deactivate the option,
press and at the same time
until the indicator comes on/goes
off.
You can activate this option:
• After you press , the options and
the programme knob are locked.
• Before you press : the appliance
cannot start.
7.9 Permanent extra rinse
With this option you can permanently
have an extra rinse when you set a new
programme.
• To activate/deactivate this option
press and at the same time until
the indicator comes on/goes off.
7.10 Acoustic signals
The acoustic signals operate when:
• The programme is completed.
• The appliance has a malfunction.
To deactivate/activate the acoustic sig-
nals, press and at the same time
for 6 seconds.
If you deactivate the acoustic sig-
nals, they continue operate when
the appliance has a malfunction.
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8. BEFORE FIRST USE
1. Put 2 litre of water in the detergent
compartment for washing phase. This
activates the drain system.
2. Put a small quantity of detergent in
the compartment for washing phase.
3. Set and start a programme for cotton
at the highest temperature without
laundry. This removes all possible dirt
from the drum and the tub.
9. DAILY USE
9.1 Loading the laundry
1. Open the appliance door.
2. Put the laundry in the drum, one item
at a time. Shake the items before you
put them in the appliance. Make sure
not to put too much laundry in the
drum.
3. Close the door.
CAUTION!
Make sure that no laundry stays
between the seal and the door.
There is a risk of water leakage or
damage to the laundry.
9.2 Using detergent and additives
• Measure out the detergent and the fab-
ric conditioner.
• Carefully close the detergent drawer.
Detergent compartment for prewash phase.
Detergent compartment for washing phase.
Compartment for liquid additives (fabric conditioner, starch).
Flap for powder or liquid detergent.
ENGLISH 11

Liquid or powder detergent
1.
A
2.
1
2
3.
B
4.
• Position Afor powder detergent (factory setting).
• Position Bfor liquid detergent.
When you use the liquid detergent:
– Do not use gelatinous or thick liquid detergents.
– Do not put more liquid then the maximum level.
– Do not set the prewash phase.
– Do not set the delay start.
9.3 Setting a programme
1. Turn the programme knob and set
the programme:
–The indicator flashes.
– The display shows the level of the
Time Manager, the programme du-
ration and the indicators of the
phases of the programme.
2. If necessary, change the temperature
and the spin speed or add available
options. When you activate an option,
the indicator of the set option comes
on.
If you set something incorrect, the
display shows the message Err.
9.4 Setting a programme
1. Turn the programme knob and set
the programme:
– The related programme indicator
comes on.
– The indicator of the flashes.
– The display shows the level of the
Time Manager, the programme du-
ration and the indicators of the pro-
gramme phases
2. If necessary, change the temperature,
the spin speed, the cycle duration, or
add available options. When you acti-
vate an option, the indicator of the set
option comes on.
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If you set something incorrect, the
display shows the message Err.
9.5 Starting a programme
without delay start
Press :
•Theindicator stops to flash and
stays on.
•The indicator starts to flash on the
display.
• The programme starts, the door is
locked and the display shows the indi-
cator .
• The drain pump can operate for a short
time when the appliance fills water.
After approximately 15 minutes
from the start of the programme:
• The appliance adjusts automati-
cally the programme duration
agree with the laundry load.
• The display shows the new val-
ue.
9.6 Starting a programme with
delay start
•Press again and again until the dis-
play shows the delay you want to set.
The related indicator comes on the dis-
play.
• Press :
– The appliance starts the countdown.
– When the countdown is completed,
the programme starts automatically.
You can cancel or change the set
of the delay start before you press
.
To cancel the delay start:
1. Press to set the appliance to
pause.
2. Press until the display shows ’.
Press again to start the pro-
gramme immediately.
9.7 Interrupting a programme
and changing the options
You can change only some options be-
fore they operate.
1. Press . The indicator flashes.
2. Change the options.
3. Press again. The programme con-
tinues.
9.8 Cancelling a programme
1. Turn the programme knob to to
cancel the programme and to deacti-
vate the appliance.
2. Turn the programme knob again to
activate the appliance. Now, you can
set a new washing programme.
The appliance does not drain the
water.
9.9 Opening the door
While a programme or the delay start op-
erates, the appliance door is locked and
the display shows the indicator .
CAUTION!
If the temperature and level of the
water in the drum are too high,
you cannot open the door.
Open the appliance door when the
delay start operates:
1. Press to pause the appliance.
2. Wait until the door lock indicator
goes off.
3. You can open the door.
4. Close the door and press again.
The delay start continues to operate.
Open the appliance door when the
programme operates:
1. Turn the programme knob to to
deactivate the appliance.
2. Wait for some minutes and then open
the appliance door.
3. Close the appliance door.
4. Set the programme again.
9.10 At the end of the
programme
• The appliance stops automatically.
• The acoustic signal operates (if it is acti-
vated).
•In the display comes on.
•Theindicator goes off.
ENGLISH 13

•The door lock indicator goes off.
• Remove the laundry from the appliance.
Make sure that the drum is empty.
• Keep the door ajar, to prevent the mil-
dew and odours.
• Close the water tap.
•Turn the programme knob to to de-
activate the appliance.
The washing programme is
completed, but there is water in the
drum:
– The drum turns regularly to prevent the
creases in the laundry.
–The door lock indicator is on. The
door stays locked.
– You must drain the water to open the
door.
To drain the water:
1. If necessary, decrease the spin
speed. if you set , the appli-
ance only drains.
2. Press . The appliance drains the
water and spins.
3. When the programme is completed
and the door lock indicator
goes off, you can open the door.
4. Turn the programme knob to to
deactivate the appliance.
The appliance drains and spins
automatically after approximately
18 hours (except for Wool pro-
gramme).
9.11 Stand-by
Some minutes after the end of the wash-
ing programme, if you do not deactivate
the appliance, the energy saving status
activates.
The energy saving status decreases the
energy consumption when the appliance
is on the stand by.
• All indicators and the display go off.
•The indicator flashes slowly
• Press one of the options to deactivate
the energy saving status.
10. HINTS AND TIPS
10.1 The laundry load
• Divide the laundry in: white, coloured,
synthetics, delicates and wool.
• Obey the washing instructions that are
on the laundry care labels.
• Do not wash together white and col-
oured items.
• Some coloured items can discolour
with the first wash. We recommend that
you wash them separately for the first
times.
• Button up pillowcases, close zippers,
hooks and poppers. Tie up belts.
• Empty the pockets and unfold the
items.
• Turn inside out multilayered fabrics,
wool and items with painted illustra-
tions.
• Remove hard stains.
• Wash with a special detergent heavy
soil stains.
• Be careful with the curtains. Remove
the hooks or put the curtains in a wash-
ing bag or pillowcase.
• Do not wash in the appliance :
– Laundry without hems or with cuts
– Underwired bras.
– Use a washing bag to wash small
items.
• A very small load can cause balance
problems with the spin phase. If this
occurs, adjust manually the items in the
tub and start the spin phase again.
10.2 Stubborn stains
For some stains, water and detergent is
not sufficient.
We recommend that you remove these
stains before you put the items in the ap-
pliance.
Special stain removers are available. Use
the special stain remover that is applica-
ble to the type of stain and fabric.
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10.3 Detergents and additives
• Only use detergents and additives spe-
cially made for washing machines.
• Do not mix different types of deter-
gents.
• To help the environment, do not use
more than the correct quantity of deter-
gent.
• Obey the instructions that you find on
the on packaging of these products.
• Use the correct products for the type
and colour of the fabric, the programme
temperature and the level of soil.
• If your appliance has not the detergent
dispenser with the flap device, add the
liquid detergents with a dosing ball.
10.4 Ecological hints
• Set a programme without the prewash
phase to wash laundry with normal soil.
• Always start a washing programme with
the maximum load of laundry.
• If necessary, use a stain remover when
you set a programme with a low tem-
perature.
• To use the correct quantity of the deter-
gent, check the water hardness of your
domestic system
10.5 Water hardness
If the water hardness in your area is high
or moderate, we recommend that you use
a water softener for washing machines. In
areas where the water hardness is soft it
is not necessary to use a water softener.
To know the water hardness in your area,
contact your local water authority.
Use the correct quantity of the water soft-
ener. Obey the instructions that you find
on the packaging of the product.
11. CARE AND CLEANING
WARNING!
Before maintenance, disconnect the ap-
pliance from the mains supply.
11.1 External cleaning
Clean the appliance only with soap and
warm water. Fully dry all the surfaces.
CAUTION!
Do not use alcohol, solvents or
chemical products.
11.2 Descaling
If the water hardness in your area is high
or moderate, we recommend that you use
a water softener for washing machines.
Regularly examine the drum to prevent
limescale and rust particles.
To remove rust particles use only special
products for washing machine. Do this
separately from the laundry wash.
Always obey the instructions that
you find on the packaging of the
product.
11.3 Maintenance wash
With the low temperature programmes it
is possible that some detergent stays in
the drum. Make regularly a maintenance
wash. To do this:
• Remove the laundry from the drum.
• Set the cotton programme with the
highest temperature with a small quan-
tity of detergent.
ENGLISH 15

11.4 Door seal
Regularly examine the seal and remove all
objects from the inner part.
11.5 Cleaning the detergent dispenser
1.
1
2
2.
3. 4.
11.6 Cleaning the drain filter
WARNING!
Do not clean the drain filter if the
water in the appliance is hot.
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1. 2.
2
11
3. 4.
2
1
5.
12
6.
7. 8.
2
1
ENGLISH 17

9.
11.7 Cleaning the inlet hose and the valve filter
1.
1
2
3
2.
3. 4.
45°
20°
11.8 Emergency drain
Because of a malfunction, the appliance
cannot drain the water.
If this occurs, do steps (1) through (9) of
'Cleaning the drain filter'.
If necessary, clean the pump.
When you drain the water with the emer-
gency drain procedure, you must activate
again the drain system:
1. Put 2 litres of water in the main wash
compartment of the detergent dis-
penser.
2. Start the programme to drain the wa-
ter.
11.9 Frost precautions
If the appliance is installed in an area
where the temperature can be less than
0° C, remove the remaining water from
the inlet hose and the drain pump.
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1. Disconnect the mains plug from the
mains socket.
2. Close the water tap.
3. Remove the water inlet hose.
4. Put the two ends of the inlet hose in a
container and let the water flow out of
the hose.
5. Empty the drain pump. Refer to the
emergency drain procedure.
6. When the drain pump is empty, install
the inlet hose again.
WARNING!
Make sure that the temperature is
more than 0 °C before you use
the appliance again.
The manufacturer is not responsi-
ble for damages caused by low
temperatures.
12. TROUBLESHOOTING
The start of the appliance does not occur
or it stops during operation.
First try to find a solution to the problem
(refer to the table). If not, contact the serv-
ice centre.
With some problems, the acoustic
signals operate and the display
shows an alarm code:
•- The appliance does not fill with
water.
•- The appliance does not drain
the water.
•- The appliance door is open or
not closed correctly. Please check the
door!
•- The mains supply is unstable.
Wait until the mains supply is stable.
WARNING!
Deactivate the appliance before
you do the checks.
Problem Possible solution
The programme does
not start.
Make sure that the mains plug is connected to the mains
socket.
Make sure that the appliance door is closed.
Make sure that there is not a damaged fuse in the fuse
box.
Make sure that the Start/Pause has been pressed.
If the delay start is set, cancel the setting or wait for the
end of countdown.
Deactivate the Child Lock function if it is on.
The appliance does
not fill with water.
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not
too low. For this information, contact your local water
authority.
Make sure that the water tap is not clogged.
Make sure that the filter of the inlet hose and the filter of
the valve are not clogged. Refer to “Care and cleaning”.
Make sure that the inlet hose has no kinks or bends.
Make sure that the connection of the water inlet hose is
correct.
ENGLISH 19

Problem Possible solution
The appliance does
not drain the water.
Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to 'Care and cleaning'.
Make sure that the connection of the drain hose is cor-
rect.
Set the drain programme if you set a programme without
drain phase.
Set the drain programme if you set an option which ends
with water in the tub.
The spin phase does
not operate or the
washing cycle lasts
longer than usually.
Set the spin programme.
Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to 'Care and cleaning'.
Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance
problems.
There is water on the
floor.
Make sure that the couplings of the water hoses are tight
and there is not water leakages.
Make sure that the drain hose have no damages.
Make sure you use the correct detergent and the correct
quantity of it.
You cannot open the
appliance door.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in
the drum.
The appliance makes
an unusual noise.
Make sure the levelling of the appliance is incorrect. Re-
fer to 'Installation'.
Make sure that the packaging and/or the transit bolts are
removed. Refer to 'Installation'.
Add more laundry in the drum. The load may be too
small.
The appliance fills with
water and drain imme-
diately.
Make sure that the drain hose is in the correct position.
The hose may be too low.
The washing results
are not satisfactory.
Increase the detergent quantity or use a different deter-
gent.
Use special products to remove the stubborn stains be-
fore you wash the laundry.
Make sure that you set the correct temperature.
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