ELGAR
TWO-YEAR WARRANTY
Elgar ElectronicsCorporation(hereinafterreferredto as Elgar)warrants its productsto befree from defects
inmaterialand workmanship. This warranty is effective for two years from the date of shipment of the
productto the original purchaser. Liabilityof Elgar underthis warranty shall existprovidedthat:
the Buyerexposesthe productto normaluseand service and provides normalmaintenanceon the
product;
Elgar ispromptly notified of defects by the Buyerandthat notificationoccurs within thewarranty period;
the Buyerreceivesa Return MaterialAuthorization (RMA) numberfrom Elgar's Repair Department prior to
the returnof the producttoElgarfor repair, phone800-73-ELGAR (800-733-5427),ext. 2295;
the Buyerreturnsthe defective product in the original, or equivalent,shippingcontainer;
if, uponexamination of such productby Elgar it isdisclosedthat,
in
fact, a defect in materialsand/or
workmanshipdoesexist, that the defect inthe productwas not caused by improperconditions, misuse,
or negligence;and,
that ElgarQA seal and nameplateshave not been altered or removedand the equipment has not been
repairedor modifiedby anyone other than Elgar authorized personnel.
Thiswarranty isexclusiveand in lieuof all other warranties, expressedor implied, including, but not limited
to, impliedwarranties of merchantabilityand fitness of the productto a particular purpose. Elgar, itsagents,
or representativesshall in no circumstance be liablefor any direct, indirect,special, penal, or consequential
lossor damageof any nature resultingfrom the malfunctionof the product. Remediesunder thiswarranty
are expresslylimitedto repairor replacement of the product.
CONDITIONS OFWARRANTY
To returna defective product,contactan Elgar representativeor the Elgar factory for an RMA number.
Unauthorizedreturnswill not be accepted andwill bereturnedat the shipper's expense.
For Elgar productsfound to bedefective withinthirty days of receipt by theoriginalpurchaser, Elgar will
absorballgroundfreightchargesfor the repair.Productsfounddefective within thewarranty period, but
beyondthe initialthirty-day period, should be returned prepaidto Elgar for repair. Elgarwill repair the unit
and return itby ground freightpre-paid.
Normalwarranty service isperformedat Elgar during the weekday hoursof 7:30 amto4:30 pm Pacific
time. Warranty repairwork requested to be accomplishedoutsideof normalworking hourswill besubject to
Elgar non-warrantyservicerates.
Warrantyfield service isavailableon an emergency basis.Travelexpenses (traveltime, per diem expense,
and relatedair fare) are the responsibility of the Buyer.
A
Buyerpurchaseorder is requiredby Elgar priorto
scheduling.
A returned productfound, upon inspection by Elgar,to be inspecification issubjectto an inspectionfee and
applicablefreightcharges.
Equipmentpurchased inthe UnitedStates carriesonly a UnitedStateswarranty for which repair must be
accomplishedatthe Elgarfactory.
Committed to Quality.
..
Striving for Excellence
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
