Elo Touch Solutions 1593L User manual

USER MANUAL
Elo Touch Solutions
90 Series Open Frame Touch Displays
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User Manual: 90 Series
UM600050 Rev D, page 1 of 25
Copyright © 2016 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or
by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior writtenpermission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties
withrespect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
Trademark Acknowledgments
Elo, Elo (logo), Elo Touch, Elo Touch Solutions, andIntelliTouch are trademarks of Elo and its Affiliates. Windows is a trademark
of Microsoft Corporation.

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Table of Contents
Section 1: Introduction ............................................................................................................................................................................................................4
Section 2: Installation..............................................................................................................................................................................................................4
Section 3: Mounting ................................................................................................................................................................................................................7
Section 4: Operation ...............................................................................................................................................................................................................9
Section 5: Technical Support..................................................................................................................................................................................................14
Section 6: Safety & Maintenance ...........................................................................................................................................................................................16
Section 7: Regulatory Information ..........................................................................................................................................................................................17
Section 8: Warranty Information.............................................................................................................................................................................................21

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Section 1: Introduction
Product Description
Yournew touch display combines Elo Touch Solutions touch the latest developments in touch technology
and display design with the reliability for use in high-traffic environment.
This touch display incorporates a 24-bit color, active matrix thin-film-transistor LCD panel to provide high quality display performance. The
90 Series offers sizes that range from 10.1 inch to 27 inch and resolutions that range from 800x600 to Full HD 1920x1080. The LED
backlight significantly reduces power consumption and eliminates mercury (compared to CCFL-backlit panels). Other features that
enhance this LCD monitor’s display’s performance are Plug & Play compatibility, remote on-screen display (OSD) controls and flexible
mounting options.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your
unit and prevent risks to user safety. See the Safety & Maintenance Section for more information.
This manual contains information that is important for the proper setup and maintenance of the unit. Before setting up and powering
on your new touch display, read through this manual, especially the Installation, Mounting, and Operation Sections.
Section 2: Installation
Unpacking the Touch Display
Open the carton and verify that the following items are present:
• Touch display with protective film for its face
• User Manuals CD
• Japanese language regulatory information pamphlet
• Quick Install Guide

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• VGA cable
• USB cable (not available for ETXX9XL-0NXX
models)
• Mounting brackets
• OSD remote

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Connector Panel & Interfaces
12V DC IN DP VGA OSD Connector Touch USB COM
Touch Display Connections
1. Connect the DP or VGA video cables between the monitor’s DP/VGA input connectors and your DP/VGA
video source. Tighten the video cable’s screws for best performance on VGA connector.
2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB port. (Not applicable for EXX9XL-0NXX models)
3. Connect a 12VDC power supply to the monitor’s input power jack.
4. The touch display ships in an ON state, video should be displayed on your monitor already.

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Installing the Touch Technology Software Drivers
No additional drivers are required for your projected-capacitive touchmonitor with Windows 7 and 8 operating systems, it uses Windows HID drivers. If the monitor
is used with Windows XP operating system, follow below steps toinstall Windows XP touch driver.
To download the latest touch drivers
1. Visitwww.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx
2. Select the operating system from “Operating System” dropdown menu.
3. Select the technology from “Technologies” dropdown menu.
4. Click on the driver version required for your touch display.
5. Click “Accept” once you are directed to the “Driver License Agreement” page.
6. Enter your email address, Click on “Next Step”. Your driver download will start automatically.
7. If you are a new user, fill in the required information and click on “Register”. Yourdriver download will start automatically.

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Section 3: Mounting
Flush Mount
Flush-mount Bracket Installation Notes:
Bracket shape varies for each model, drawing for illustration purposes
only.See dimensional drawing for exactdimensions.
1. Attach bracket “A” To touch display (all four sides) with M4 screws (included)
2. Attach bracket “C’ to customer panel per drawing (all four sides)
3. Attach bracket “B” to bracket “C” on all four sides with M4 screws (included)
4. Adjust depth of bracket “B” so monitor is flush with customer panel
5. Place touch display into customer panel opening
6. Secure touch display tobracket “B” from behind with M4 screws (included)
Side Bracket Mount
Side-mount Bracket Installation Notes:
Bracket shape varies for each model, drawing for illustration
purposes only. See dimensional draw ing for exact dimensions.

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Rear VESA Mount
A four-hole (200x100mm for 2794 and 75x75mm, 100x100mm for the rest size)
mounting pattern for M4 screws is provided on the rear of the monitor.
The VESA FDMI-compliant counting is coded: VESAMIS-E,C.
ET1093L
ET1291L
ET1590L
ET1593 L
ET1790L
ET1990/1991L
ET2094L
ET2293/2294L
ET2494L
ET2794L
75 x 75 mm
X
X
X
X
X
X
(depends on
different
model)
100x100 mm
X
X
X
X
X
200x100 mm
X
X

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Section 4: Operation
Power
The touch display ships in an ON state.
To turn the touch display on or off, press the touch display power button on the OSD controller
once. The power status LED on the OSD controller functions according to the following table.
Touch Display/Computer Module Status LED Status
OFF OFF
SLEEP PULSING
ON ON
The system consumes low power when in SLEEP and OFF modes. For detailed power consumption
specifications, refer to technical specifications on the Elo website http://www.elotouch.com
Touching the screen will bring the attached host PC out of SLEEP mode (similar to moving the mouse or pressing a keyboard key).
To improve reliability and reduce wasteful power consumption, disconnect the AC power cable from the monitor when long periods of disuse are planned.
Touch
Yourtouch display is factory-calibrated and should not need manual calibration (unless the input video is not fully
scaled to the native resolution, or the touch experience needs to be calibrated to a specific user).

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IntelliTouch Plus Touchscreen Technology
When connected to Windows 7 computers, the touch display can report 2 simultaneous touches.
When connected to Windows XP computers, the touch display reports single touches.
The IntelliTouch Plus touchscreen can be re-calibrated to your displayed video image,
if needed, through the calibration function in the Elo driver control panel.
The IntelliiTouch Plus driver will only support multiple monitors if they
are all using the IntelliTouch Plus touch technology.
To use multiple IntelliTouch Plus monitors, double click on the EloConfig
desktop shortcut to open up the Elo Touchscreen Configuration screen
Select “Match Touch to Display...” to calibrate multiple monitors.
Projected Capacitive Touch Technology
When connected to Windows 7 or 8 computers, the touchmonitor can report 10 simultaneous touches. When connected to
Windows XP computers, the touchmonitor reports single touches.
No additional drivers are required for this technology to work with Windows 7 and 8, it uses Windows HID drivers.
Refer to Chapter 2, Section “Installing the Touch Technology Software Drivers” to find instructions to download touch drivers for
Windows XP.
Gesture Support
The IntelliTouch Plus touch technology enables several gestures that support single and multiple touches. Refer to the Microsoft
Website http://msdn.microsoft.com/en-us/library/dd940543 on the various gestures that are supported in Windows 7.
Video

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A display’s native resolution is its width and height measured in number of pixels. Generally, for best performance, an image
displayed on this monitor will look best when your computer’s output resolution matches this monitor’s native resolution.
For computer output resolutions at non-native resolutions, the monitor will scale the video to its panel’s native resolution. This involves
stretching or compressing the input image as needed in the X- and Y-dimensions to fit the display’s native resolution. An unavoidable byproduct
of the scaling algorithms is a loss of fidelity when the computer’s output video image is scaled by the monitor to fit the display. This loss of
fidelity is most apparent when viewing feature-rich images at close distances (for example images containing small-font text).
Yourtouch display will likely not require video adjustments. However, for analog VGA video, variations in video graphic card outputs may require user
adjustments through the OSD to optimize the quality of the monitor’s displayed image. These adjustments are “remembered” by the touch display.
Also, to reduce the need for adjustments for different video mode timings, the monitor correctly scales and displays some of the video industry’s most
common video timing modes. Refer to the technical specifications for this monitor at http://www.elotouch.com for a list of these Preset Video Modes.
On-Screen Display (OSD)
Four OSD buttons are located on a wired control box. These can be used to
adjust various display parameters. The buttons and their functionality are:
Button
Function when OSD is not displayed
Function when OSD is displayed
Menu
Display OSD Mainmenu
Return toprevious OSDmenu
Display OSD Contrast submenu
Decrease value of selectedparameter / select previous menu item
Display OSD Brightnesssubmenu
Increase value of selectedparameter / select next menu item
Select
Display Video Prioritysubmenu
Select parameter for adjustment / select submenu to enter

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Using the OSD buttons controls an on-screen graphical user interface which displays on top of your input video, allowing intuitive adjustment of the following
display parameters:
Parameter Available Adjustment
Brightness Increase/decrease monitor brightness
Default: maximum
Contrast Increase/decrease monitor contrast
Default: best gray-shade performance
Clock Allows fine adjustments of the panel’s pixel dot clock.
Only applicable for VGA input video
Phase Allows fine adjustments of the panel’s pixel dot clockphase.
Only applicable for VGA input video
Auto Adjust Automatically adjusts the systemclock totheinput analog VGA videosignal, affecting the H-position, V-position, Clock, and Phase menu items.
Only applicable for VGA input video
H-position
Moves the image horizontally on the display insingle-pixel increments.
Default: centered
Only applicable for VGA input video
V-position
Moves the image verticallyon the display insingle-pixel increments.
Default: centered
Only applicable for VGA input video
Aspect Ratio
Switches the scalingmethod between Full Scalingand Maintain Aspect Ratio.
Default: Full Scaling
Full Scaling–scales the X- and Y-dimensions of the input video(up or down as needed) to the display’s nativeresolution.
Fill ToAspect Ratio –Assuming a landscape orientation and an input video with aspect ratio smaller than 16:9, scales the Y-dimension of the input
video(up or down as needed) tothedisplay’s Y-resolution, and scales the X-dimension tomaintain the input video’s aspect ratio (and fills the rest of
the display with equal black bars on the left and right)
Other touchscreen technologies m ay need recalibrationwhen switching between Aspect Ratio options.
*this function is available only on wide monitors.
Sharpness
Adjusts sharpness of the displayed images.
Default: no sharpness adjustment
Only applicable at non-native input video resolutions
Color Temperature
Selects the display’s color temperature. The available color temperatures are 9300K, 7500K, 6500K, 5500K, and User Defined. If the User
Defined optionis selected,the user can change the color temperature by changing individual R, G, and B gains on a scale from 0 to 100.

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Defa ult: User Definedwith R, G, and B all set to 100.

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Parameter Available Adjustment
OSD H-Position Adjusts the horizontal location of the OSD menus on the display
Default: centered
OSD V-Position Adjusts the vertical locationof the OSD menus on the display.
Default: centered
OSD Timeout
Adjusts how long a periodof OSD buttoninactivitythe touch display will waitbefore closing the
OSD. The adjustable range is between 5 and 60 seconds.
Default: 15seconds
OSD Language
Selects which language the OSD information is displayed in. The available languages are: English, French, Italian, German, Spanish, Simplified
Chinese, Traditional Chinese, and Japanese.
Default: English
Recall Defaults Selecting “Recall Defaults” restores all factorydefault settings for OSD-adjustable parameters
(except OSD Language) and for Preset Video Mode timings.
Video Priority
The monitor continually scans for activevideoon theVGA and Display port connectors.
This adjustment selects which of those input ports should be givenpriority to be displayed.
The options are: VGAPriority,DP Priority
Default: DPPriority
Touch onSleep Touch function enabled/disabled when the monitor goes intothe sleep mode.
Default: On
Touch Through Switch to support two touches when adding a 6mm thickness glass in front of the original touch screen with no air gap.
Default: Off
*This function is only for 10.1” – 21.5”, for the 2494L and 2794L, please contact local sales/FAE to get support as these are addressed
through a configuration file that will need to be loaded.
All touch display adjustments made through the OSD are automatically memorized as soon as they are entered.
This feature saves you from having to reset your choices every time the touch display is unplugged or powered off and
on. If there is a power failure, the touch display settings will not default to the factory specifications.
OSD and Power Lockouts
Press and hold the “Menu” and “Down” buttons for two seconds to enable/disable the OSD Locking feature. When the OSD
Locking is enabled, pressing any of the Menu, Up, Down, or Select keys will have no effect on the system.

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Press and hold the “Menu” and “Up” buttons for two seconds to enable/disable the Power Locking feature. When
the Power Locking is enabled, pressing the power switch will have no effect on the system.

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Section 5: Technical Support
If you are experiencing trouble with your touch display, refer tothe following suggestions.
If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service.
Worldwide technical support phone numbers are available on the last page of this use manual.
Solutions to Common Problems
Problem Suggested Troubleshooting
The touch display does not respond
when turning on the system
Check that the DCpower adaptor is properly connected
Verifythe DCpower adaptor is functioning
Monitor display isdim Use theOSDto increasethe brightness
Use the OSDto increasethe contrast
Monitor display isblank
If the Power Status LED is blinking,the monitor or Computer Module may be inSLEEP mode
Press any key / move the mouse/ touch the touchscreen to see iftheimage reappears
Check that the signal source device is turnedon
Check that that thereare no loosecable connections
Monitor displays an “Out Of Range” message Adjust your computer’s resolution/timing mode tobe withinthe allowabletiming
ranges specified for your touchdisplay (see website for specifications)
Monitor display image looks strange
Adjust your computer’s resolution/timing mode tobe withinthe allowabletiming
ranges specified for your touchdisplay (see website for specifications)
Use theAuto Adjust function inthe OSD
Touch functionality doesn’t work Verifyyour PC has the latest Elodriversinstalled
Perform thecalibrationroutine provided with thelatest Elo drivers
The OSD buttons or power button
does not respond when pressed
Check tosee if the OSD lockor power lockfunctions are on
Can’t wake on touch Check tosee if the OSD touchon sleep function is disabled
Only hav e one touch Check tosee if theOSD touchthrough function is on

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Technical Assistance
See this user manual’s last page for worldwide technical support phone numbers.
Technical Specifications
visit www.elotouch.com/products
for technical specifications for this device
Online Self-Help
visit www.elotouch.com/go/websupport
for online self-help
Technical Support
visit www.elotouch.com/go/contactsupport
for technical support

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Section 6: Safety & Maintenance
Safety
• To avoid risk of electric shock, follow all safety notices and do not disassemble the touch display. They are not user-serviceable.
• The slots located on the sides and top of the touch display case are for ventilation. Do not block or insert anything inside the ventilation slots.
• The touch display ships with a 3-wire, grounding power cord. The power cord plug only fits into a grounded outlet. Do not fit
or modify the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Only use
the power cord that came with your ELO touch display. Use of an unauthorized power cord might invalidate yourwarranty.
• Ensure that your installation is equipped to maintain the specified environmental conditions listed in the Technical Specifications chapter.
Care and Handling
The following tips will help keep your touch display functioning at an optimal level:
• Disconnect the AC power cable before cleaning.
• To clean the display unit cabinet, use a clean cloth lightly dampened with a mild detergent.
• It is important that your unit remains dry. Do not get liquids on or inside the unit. If liquid does get inside,
turn the unit off and have a qualified service technician check it before you power it on again.
• Do not wipe the screen with a cloth or sponge that could scratch the surface.
• To clean the touchscreen, use window or glass cleaner applied to a clean cloth or sponge. Never apply the cleaner directly to
the touchscreen. Do not use alcohol (methyl, ethyl or isopropyl), thinner, benzene, or other abrasive cleaners.
• Ensure the environmental temperature and humidity are maintained within specification and do no block ventilation slots.
• Monitors are not designed for outdoors.
Waste Electrical & Electronic Equipment Directive (WEEE)
This product should not be disposed of with household waste. It should be deposited at a
facility that enables recovery and recycling.

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Section 7: Regulatory Information
Electrical Safety Information
Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label . Connection to a different power
source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
There are no operator serviceable parts inside this equipment. There are hazardous voltages generated by this equipment
which constitute a safety hazard. Service should be provided only by a qualified service technician.
Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power.
Emissions and Immunity Information
Notice to Users in the United States: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Notice to Users in Canada: This equipment complies with the Class B limits for radio noise emissions from digital apparatus as
established by the Radio Interference Regulations of Industrial Canada. Notice to Users in the European Union: Use only the
provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may
compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards:
• This Information Technology Equipment (ITE) is required to have a CE Mark on the Manufacturer’s label which means that the equipment has been tested
to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2014/30/
EU as indicated in European Standard EN 55032 Class B and the Low Voltage Directive 2014/35/EU as indicated in European Standard EN 60950-1.