Elo TouchSystems M60 User manual

USER MANUAL
Elo Touch Solutions
Elo Mobile Computer M60/M60C

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REVISION HISTORY
Revision Eng. Date Description
Draft Hector Amores 01/07/20 Draft.
01 Bill Yu 03/14/21 Update battery/Micro SD/Nano-SIM/SAM card installation guide.
02 Bill Yu 07/15/21 Update for payment, add B13 to LTE-US SKU.
03 Hector Amores 07/30/21 Update for payment functionality / drawing, Battery un-installation / installation.
04 Bill Yu 08/05/21 Update for e-labels and power / environmental conditions.
05 Bill Yu 08/17/21 Update regulatory information for FCC/IC.
A Bill Yu 08/23/21 Update per certification requirements (function statement and e-labels).
Initial re
lease per CO
-
21
-
1480.
Copyright © 2021 Elo Touch Solutio s, I c. All Rights Reserved.
No part of this publicatio may be reproduced, tra smitted, tra scribed, stored i a retrieval system, or tra slated i to a y la guage or computer
la guage, i a y form or by a y mea s, i cludi g, but ot limited to, electro ic, mag etic, optical, chemical, ma ual, or otherwise without prior writte
permissio of Elo Touch Solutio s, I c.
Disclaimer
The i formatio i this docume t is subject to cha ge without otice. Elo Touch Solutio s, I c., a d its Affiliates (collectively “Elo”) makes o represe tatio s or
warra ties with respect to the co te ts herei , a d specifically disclaims a y implied warra ties of mercha tability or fit ess for a particular purpose. Elo
reserves the right to revise this publicatio a d to make cha ges from time to time i the co te t hereof without obligatio of Elo to otify a y perso of such
revisio s or cha ges.
Trademark Ack owledgme ts
Elo, Elo (logo), Elo Touch, Elo Touch Solutio s, EloView, are trademarks of Elo a d its Affiliates.

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Contents
Section 1 .................................................................................................................................................................................................. 9
Product Description...................................................................................................................................................................................................................................................... 10
Overview – Specifications............................................................................................................................................................................................................................................ 10
Features: Front View..................................................................................................................................................................................................................................................... 12
Features: Back View ..................................................................................................................................................................................................................................................... 13
Section 2 ................................................................................................................................................................................................ 14
Unpacking ..................................................................................................................................................................................................................................................................... 15
Battery Un-installation (Elo or qualified service center only) .................................................................................................................................................................................... 16
Battery Installation........................................................................................................................................................................................................................................................ 18
Micro SD/Nano SAM & Nano Sim Card Installation (Elo or qualified service center only) ....................................................................................................................................... 19
Charging System & Power ........................................................................................................................................................................................................................................... 22
Charging the Handheld computer through USB type C Port ..................................................................................................................................................................................... 22
Charging Safety Features:............................................................................................................................................................................................................................................ 22
Battery Status / Descriptions ....................................................................................................................................................................................................................................... 22
Power Button ................................................................................................................................................................................................................................................................ 22
Power LED Status ......................................................................................................................................................................................................................................................... 22
Power / Function Buttons Features and Gestures...................................................................................................................................................................................................... 23
Power button On-Screen display menu features ........................................................................................................................................................................................................ 23
Gestures ........................................................................................................................................................................................................................................................................ 23
Status Bar Icons and Definition ................................................................................................................................................................................................................................... 24
About Touch Gestures ................................................................................................................................................................................................................................................. 25
Out of Box Experience (OOBE).................................................................................................................................................................................................................................... 26
Elo Hub Home Screen................................................................................................................................................................................................................................................... 27
Elo Hub Quick Settings ................................................................................................................................................................................................................................................ 28
Lock and Home Screens .............................................................................................................................................................................................................................................. 29

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Notification Panel.......................................................................................................................................................................................................................................................... 30
Aplication Drawer ........................................................................................................................................................................................................................................................ 32
Customize and add a shortcut to the Home Screen. .................................................................................................................................................................................................. 33
Section 3 ................................................................................................................................................................................................ 34
Network & Internet ....................................................................................................................................................................................................................................... 35
Wi-Fi............................................................................................................................................................................................................................................................................... 35
Mobile Network ............................................................................................................................................................................................................................................................. 36
Airplane mode............................................................................................................................................................................................................................................................... 37
Hotspot & tethering ...................................................................................................................................................................................................................................................... 37
Wi-Fi hotspot................................................................................................................................................................................................................................................................. 37
USB tethering................................................................................................................................................................................................................................................................ 37
Bluetooth tethering....................................................................................................................................................................................................................................................... 37
Ethernet ......................................................................................................................................................................................................................................................................... 38
Connected devices ...................................................................................................................................................................................................................................... 39
Bluetooth....................................................................................................................................................................................................................................................................... 39
NFC ................................................................................................................................................................................................................................................................................ 40
Cast................................................................................................................................................................................................................................................................................ 40
Print ............................................................................................................................................................................................................................................................................... 41
USB................................................................................................................................................................................................................................................................................ 42
Apps & Notification...................................................................................................................................................................................................................................... 43
Battery .......................................................................................................................................................................................................................................................... 46
Battery Saver................................................................................................................................................................................................................................................................. 46
Battery Manager............................................................................................................................................................................................................................................................ 46

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Battery percentage ....................................................................................................................................................................................................................................................... 46
Battery Usage................................................................................................................................................................................................................................................................ 46
Display .......................................................................................................................................................................................................................................................... 48
Auto Idle mode.............................................................................................................................................................................................................................................................. 48
Brightness Level ........................................................................................................................................................................................................................................................... 48
Nigh Light Feature ........................................................................................................................................................................................................................................................ 48
Adaptive Brightness ..................................................................................................................................................................................................................................................... 49
Wallpaper ...................................................................................................................................................................................................................................................................... 49
Advanced ...................................................................................................................................................................................................................................................................... 49
Dark theme .................................................................................................................................................................................................................................................................... 49
Screen timeout.............................................................................................................................................................................................................................................................. 49
Auto-rotation screen..................................................................................................................................................................................................................................................... 50
Font size ........................................................................................................................................................................................................................................................................ 50
Display size ................................................................................................................................................................................................................................................................... 50
Screen saver ................................................................................................................................................................................................................................................................. 50
Screen Orientation........................................................................................................................................................................................................................................................ 50
Lock screen display...................................................................................................................................................................................................................................................... 51
Sound............................................................................................................................................................................................................................................................ 52
Volumes......................................................................................................................................................................................................................................................................... 52
Do not Disturb............................................................................................................................................................................................................................................................... 52
Prevent Ringing ............................................................................................................................................................................................................................................................ 53
Default Notification Sound ........................................................................................................................................................................................................................................... 53
Default Alarm Sound..................................................................................................................................................................................................................................................... 54
Screen locking Sound .................................................................................................................................................................................................................................................. 54
Advanced ...................................................................................................................................................................................................................................................................... 54

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Storage ......................................................................................................................................................................................................................................................... 55
Internal Shared Storage................................................................................................................................................................................................................................................ 55
Storage Manager........................................................................................................................................................................................................................................................... 55
SD card .......................................................................................................................................................................................................................................................................... 55
Key Remap ................................................................................................................................................................................................................................................... 56
Wakeup Source............................................................................................................................................................................................................................................. 56
Privacy.......................................................................................................................................................................................................................................................... 57
Permission Manger....................................................................................................................................................................................................................................................... 57
Show passwords........................................................................................................................................................................................................................................................... 57
Lock screen................................................................................................................................................................................................................................................................... 57
Locaction ..................................................................................................................................................................................................................................................... 58
Security......................................................................................................................................................................................................................................................... 59
Screen Lock .................................................................................................................................................................................................................................................................. 59
Swipe Security .............................................................................................................................................................................................................................................................. 59
Pattern Security ............................................................................................................................................................................................................................................................ 59
Pin Security ................................................................................................................................................................................................................................................................... 59
Password Security........................................................................................................................................................................................................................................................ 60
Accounts...................................................................................................................................................................................................................................................... 61

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Accessibility ................................................................................................................................................................................................................................................ 62
System .......................................................................................................................................................................................................................................................... 63
Languages & input........................................................................................................................................................................................................................................................ 63
Gestures ........................................................................................................................................................................................................................................................................ 64
Date & Time ................................................................................................................................................................................................................................................................... 65
Advanced ...................................................................................................................................................................................................................................................................... 66
Reset options ................................................................................................................................................................................................................................................................ 66
Multiple users................................................................................................................................................................................................................................................................ 66
To switch users............................................................................................................................................................................................................................................................. 66
To add user ................................................................................................................................................................................................................................................................... 66
To delete guest from the device................................................................................................................................................................................................................................... 67
To rename Admin Profile info ...................................................................................................................................................................................................................................... 67
Developer ...................................................................................................................................................................................................................................................................... 67
About Handheld ........................................................................................................................................................................................................................................... 68
Section 4 ................................................................................................................................................................................................ 69
About Camera App (Snapdragon)................................................................................................................................................................................................................................ 70
Camera Features........................................................................................................................................................................................................................................................... 70
Video Features .............................................................................................................................................................................................................................................................. 72
Take a Picture and Record Video................................................................................................................................................................................................................................. 74
Take a Screenshot ........................................................................................................................................................................................................................................................ 75
About File Application ........................................................................................................................................................................................................................................... 75
Delete Files.................................................................................................................................................................................................................................................................... 75
Copy and Move Files .................................................................................................................................................................................................................................................... 75
Share Files .................................................................................................................................................................................................................................................................... 76

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Scanning QR code with Integrated Camera ................................................................................................................................................................................................................ 77
NFC / EMV ..................................................................................................................................................................................................................................................................... 78
MSR ............................................................................................................................................................................................................................................................................... 81
About Cellular Phone - (LTE/4G/3G) (M60C WWAN SKU only) ................................................................................................................................................................................. 82
About Elo Mobile Factory Full Reset ........................................................................................................................................................................................................................... 83
Section 5: Technical Support and Maintenance ..................................................................................................................................... 84
Technical Assistance.................................................................................................................................................................................................................................................... 84
Elo Mobile Computer Care and Handling .................................................................................................................................................................................................................... 85
Section 6: Regulatory Information .......................................................................................................................................................... 86
Electrical Safety Information........................................................................................................................................................................................................................................ 86
Emissions and Immunity Information.......................................................................................................................................................................................................................... 86
Radio Equipment Directive........................................................................................................................................................................................................................................... 89
Agency Certifications ................................................................................................................................................................................................................................................... 90
Waste Electrical & Electronic Equipment Directive (WEEE) ...................................................................................................................................................................................... 91
Electronic Regulatory Labels....................................................................................................................................................................................................................................... 91
Power Specifications.................................................................................................................................................................................................................................................... 92
Section 7: Warranty Information ............................................................................................................................................................. 93
Visit our website for the latest...................................................................................................................................................................................................................................... 94
Product Information...................................................................................................................................................................................................................................................... 94
Specifications................................................................................................................................................................................................................................................................ 94
Upcoming Events .......................................................................................................................................................................................................................................................... 94
Press Releases.............................................................................................................................................................................................................................................................. 94
Software Drivers............................................................................................................................................................................................................................................................ 94

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Section 1
Introduction

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Product Descriptio
Your ew Elo Mobile computer combi es the reliable performa ce from Elo with the latest
developme ts i touchscree tech ology a d display desig . This combi atio of features creates a
atural flow of i formatio betwee a user a d the Ha dheld system.
Overview – Specificatio s
M60 (Wi-Fi SKU) M60C (WWAN SKU)
Operating System Android 10
Processor Qualcomm SDA660
Memory 3+32GB
Disp ay 6”, 1440*720, 450 nits t p., 1500:1 t p.
Touch Screen Capacitive touch, 2-touch
Rear Camera
8MP - 3264*2448, Auto Focus
Micro-SD + Nano SIM Card Combination for Micro SD (up to 128GB) and SIM card
Nano-SAM Card Option to support 1x Nano SAM card via the Micro SD slot
Wi-Fi + B uetooth IEEE 802.11a/b/g/n/ac + Bluetooth 5.0 with BLE
Ce u ar + GPS NA LTE/4G/3G +
GPS/GLONASS/Galileo/BeiDou
Microphone Sensitivit of -44dB (0dB=1V/Pa) min.
Speaker 1x 1W RMS MONO
Main Battery 3.8V/4000mAh minimum
USB Port T pe-C
NFC
•ISO14443 T pe A & B (for EMV cards)
•MiFare
•
ISO 18092
MSR
Reads up to three tracks of data on ISO 7810/7811
SCR ISO7816 standard
Sensors Light sensor, Proximit sensor, Accelerometer
Sea ing IP54 per IEC standard 50529
ESD 8kV contact, 15kV air, Class-A
Temperature
Operating: 0°C to 50°C (32°F to 122°F)
Storage:
-
30°C to 60°C (
-
4°F to 140°F)

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Humidity 5% to 95% non-condensing
Certifications
•PCI-PTS V6
•EMV L1 & L2
•Visa Pa Wave
•MasterCard Contactless
•Amex ExpressPa
•Discover D-PAS
•TQM
Product Dimensions (W x H x D) 186mm x 86.4mm x 19.5mm
7.32in x 3.40in x 0.77in
Weight
362g (Wi-Fi SKU)
0.79lbs
370g (cellular SKUs)
0.82lbs

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Features: Fro t View
Touch Screen
Power LED
Ambient Light
Sensor
Function LED
SCR
MSR track
USB-C
Microphone
(Located inside MSR slot)
Function Button
Volume Up
Function Button
Volume Down
Power Button
Speaker
Contactless pay area (graphic
to be image on screen)
*This is a DATA ONLY device,
voice calls are not supported

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Features: Back View
Camera
Hand Strap Mount
(Top)
Hand Strap Mount
(Bottom)
Power Button
Function Button
Volume Down
Function Button
Volume Up
Battery Cover
USB-C
Battery Access
Point

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Section 2
Getting Started

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U packi g
Verify that the box co tai s:
• Elo Mobile Computer
• Charger (USB-C Type)
• Battery
• Quick I stall Guide
Remove all protective material from the device.
I spect the device for damage.
Report immediately if computer is damage a d with missi g items as listed above.
Note: Before usi g the device for the first time fully charge the battery.
Battery Safety Precautio s
The battery stores a large amou t of e ergy i small amou t of space. Replace the battery with same type o ly. Improper replaceme t of
battery may cause risk of bur s, fire, a d explosio s. Do ot ope , crush, be d, pu cture, shred, heat above 60˚ C / 140˚ F or i ci erate. Risk of fire
a d bur s if improperly ha dled. Do ot short circuit, immerse the battery to liquid, or attempt to i sert a y foreig object to the battery. Avoid
stori g u der direct su light. If there is a serious swelli g of the battery, do ot co ti ue usi g. Dispose the battery accordi g to local regulatio s.
Battery I formatio / Specificatio
• Rechargeable Li-io Polymer Battery
• Nomi al Voltage: 3.8Vdc
• Limited Chargi g Voltage: 4.35Vdc
• Maximum Chargi g Curre t: 4A
• Mi imum Capacity: 4000mAh 15.2Wh

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Battery U -i stallatio (Elo or qualified service ce ter o ly)
•Shutdow the system. Refer on power status on this user manual for proper system shutdown.
•Remove the top cover access poi t.
•Remove 3 faste i g screws of the battery cover.

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• Lift-up the battery cover.
• Push a d lift up the metal shield of the battery usi g your fi ger.
Note: Do ot use sharp objects to avoid damagi g the battery.
• Disco ect the battery by pulli g the Molex co ector upwards.
Metal Sheild

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Battery I stallatio
• Co ect the battery co ector by pushi g dow .
• I sert the battery i to the compartme t.
• Place the battery cover a d s ap i to place to secure.

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• Faste the battery cover with 3 screws.
• Place the access poi t cover and snap into place to secure.

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Micro SD/Na o SAM & Na o Sim Card I stallatio (Elo or qualified service ce ter
o ly)
• First save files a d shutdow the computer.
• Remove the battery. Refer on battery un-installation section of this user manual.
• Pull a d slide dow the Micro SD/Na o SAM + Na o Sim carrier located o the upper right side of the battery compartme t.
• Place the Na o SIM a d/or Micro SD/Na o SAM card i to the carrier with co tact side face dow .
Micro SD / Nano SAM
Card Holder