EMC2 VNXe3100 User manual

This document describes how to upgrade the input/output (I/O) modules in a VNXe3100
or VNXe3150 dual-SP disk processor enclosure (DPE) to a different type of module.
Upgrading the I/O modules requires that both SPs have 8 GB of memory.
IMPORTANT
Your VNXe system must be running VNXe Operating System Environment 2.3 or later for
you to upgrade its I/O modules.
When you upgrade I/O modules, you must upgrade the I/O module in each SP.
Before you start
Before you begin the procedure:
◆Make sure you have the correct I/O modules for the upgrade. The VNXe3100 Hardware
Information Guide
and the VNX3150 Hardware Information Guide on the VNXe
Support site (emc.com/vnxesupport) contains a list of supported I/O modules.
◆Refer to your EMC® VNXe™ online help (Servicing your system > Adding or replacing
faulted hardware components > Add a new hardware component) for instructions on
how to identify I/O modules and handle hardware components.
EMC® VNXe3100/VNXe3150
Upgrading the Input/Output Modules
P/N 300-014-237
REV 02

2 EMC VNXe3100/VNXe3150 — Upgrading Input/Output Modules
Tasks to upgrade I/O modules
Tasks to upgrade I/O modules
You upgrade one I/O module in one SP at a time.
◆Task 1: Remove network settings .............................................................................. 2
◆Task 2: Preparing the storage processor (SP) for service ............................................ 4
◆Task 3: Remove the SP assembly............................................................................... 5
◆Task 4: Remove the SP top cover ............................................................................... 6
◆Task 5: Remove the I/O module................................................................................. 7
◆Task 6: Install the new I/O module ............................................................................ 8
◆Task 7: Replace the SP top cover ............................................................................... 9
◆Task 8: Install the SP assembly ................................................................................. 9
◆Task 9: Reboot the storage processor ...................................................................... 10
◆Task 10: Verify that the the new I/O module is recognized....................................... 11
◆Task 11: Upgrade the I/O module to SP B................................................................ 11
◆Task 12: Commit the new I/O modules .................................................................... 11
◆Task 13: Verify the network interface settings for the new I/O modules.................... 12
◆Task 14: Verify the operation of the new I/O modules.............................................. 12
Task 1: Remove network settings
If you are upgrading a 1 GbE (4-port) I/O module to a 10 GbE (2-port) I/O module, you
must remove all network settings on eth12 and eth13 ports.
Removing the network settings for a Shared Folder Server
1. Alert users to stop I/O activity and/or stop I/O activity on the interfaces.
2. Open Unisphere and select Settings, then Shared Folder Server Settings.
3. In the Shared Folder Server Settings dialog box, select the Shared Folder Server.
4. For each I/O module that you are upgrading, if any network interfaces are assigned to
the ports for the I/O module that you are upgrading, do the following:
a. Record the network settings for the interface:
–IPaddress
–Subnetmask
– Default gateway
–Portnumber
b. Click Details, and select the network interface.
c. Either remove the interface or move the interfaces to a new port:
Note: If only one interface is available, you cannot remove it. Instead, you must
move the interface to a new port.
To remove the interface:
Click Remove Interface.

Tasks to upgrade I/O modules
EMC VNXe3100/VNXe3150 — Upgrading Input/Output Modules 3
To move the interface to a new port:
– Click Modify.
–IntheModify network interface dialog box, click Show advanced.
– From the drop-down list, select a new Ethernet port other than eth12 or eth13
for the interface.
– Click Update.
– When the message Network interface was modified successfully
appears, click Close to close the Modify network interface dialog box.
Removing the network settings for an iSCSI Server
1. Alert users to stop I/O activity and/or stop I/O activity on the interfaces.
2. Open Unisphere and select Settings, then iSCSI Server Settings.
3. In the iSCSI Server Settings dialog box, select the iSCSI Server.
4. For each I/O module that you are upgrading, if any network interfaces are assigned to
the ports for the I/O module that you are upgrading, do the following:
a. Record the network settings for the interface:
–IPaddress
–Subnetmask
– Default gateway
–Portnumber
b. Click Details, and select the network interface.
c. Either remove the interface or move the interfaces to a new port:
Note: If only one interface is available, you cannot remove it. Instead, you must
move the interface to a new port.
To remove the interface:
Click Remove Interface.
To move the interface to a new port:
– Click Modify.
–IntheModify network interface dialog box, click Show advanced.
– From the drop-down list, select a new Ethernet port other than eth12 or eth13
for the interface.
– Click Update.
– When the message Network interface was modified successfully
appears, click Close to close the Modify network interface dialog box.

4 EMC VNXe3100/VNXe3150 — Upgrading Input/Output Modules
Tasks to upgrade I/O modules
Task 2: Preparing the storage processor (SP) for service
IMPORTANT
To protect your VNXe system from accidental data loss while you upgrade an I/O module in
an SP, you must prepare the SP for service before you upgrade any of its I/O modules. You
prepare the SP for service by putting it in Service mode. Both SPs must not be in Service
mode at the same time.
1. Open Unisphere™ and select Settings, then Service System.
2. Log in with your service password.
3. In the System Components column, select the storage processor (SP A or SP B).
4. Under Service Actions, select Enter Service Mode, then Execute service action.
5. In the Service Confirmation dialog box click OK.
Putting an SP into Service mode takes about 10 minutes. The storage processor fault
LED will flash alternating amber and blue while the SP remains in Service mode and is
receiving active power.
6. Wait until the SP fault LED is flashing alternating amber and blue before continuing to
the next task.
1
1 GBE
01
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6Gb SAS
6Gb SAS
23
1
0
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1 GbE
SP fault

Tasks to upgrade I/O modules
EMC VNXe3100/VNXe3150 — Upgrading Input/Output Modules 5
Task 3: Remove the SP assembly
The I/O module resides on the SP printed circuit board (CPU board). To upgrade an I/O
module, you must remove the SP assembly from the chassis, and then remove its cover to
gain access to processor board components.
Follow these steps to remove the SP assembly:

DO NOT REMOVE an SP assembly while the “Unsafe to remove SP” LED is on. The
light indicates that you may interrupt a vital system or data-caching process.
1. Disconnect the network and all other cables from the back of the assembly that will
include the new I/O module.
Do not remove any cables from the other SP assembly.
Mark the cables with the port numbers from which you removed them.

The SP assembly comes completely out of the chassis. In addition to holding the
latches, be prepared to support the SP assembly to avoid dropping it.
2. Locate the left and right latches.
3. Pinch the orange tabs and pull the latches to the sides to eject the SP assembly from
the chassis.
4. Pull the SP assembly straight out of the chassis and place it on a static-free surface.
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6 EMC VNXe3100/VNXe3150 — Upgrading Input/Output Modules
Tasks to upgrade I/O modules
Task 4: Remove the SP top cover
1. Press the blue button on the cover.
2. Push the cover straight back 1/4 inch.
3. Lift the cover up.
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3
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Tasks to upgrade I/O modules
EMC VNXe3100/VNXe3150 — Upgrading Input/Output Modules 7
Task 5: Remove the I/O module
1. Lift the blue latch carefully until it ejects the I/O module from the connector.
2. Lift the module out and away from the canister and place it on a static free surface.
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8 EMC VNXe3100/VNXe3150 — Upgrading Input/Output Modules
Tasks to upgrade I/O modules
Task 6: Install the new I/O module
1. Unpack one new I/O module.
2. Angle the I/O module slightly so it fits into the canister and align it with the blue
alignment pins.

Do not attempt to seat the I/O module into the CPU connector while you are holding
the I/O module at an angle. Doing so will damage the connections. The I/O module
should be flat before you attempt to seat the connector.
3. With the module aligned and parallel to the CPU board, press the latch down to fully
seat the module in the connector.
4. Push down on the force point indicated on the I/O module to ensure that the module
is completely seated on the processor board.
IMPORTANT
The system may not recognize the new I/O module, and report it as “unsupported” or
“unknown” until you manually reboot the storage processor. See
Task 9: Reboot the
storage processor on page 10.
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3
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Tasks to upgrade I/O modules
EMC VNXe3100/VNXe3150 — Upgrading Input/Output Modules 9
Task 7: Replace the SP top cover
1. Align the cover tabs with the notches in the canister.
2. Slide it forward 1/4 inch until the tab secures the cover.
Task 8: Install the SP assembly
1. Pull out the latches on each side of the SP assembly and make sure they stay in the
open position.
2. Align the SP assembly with the chassis opening and push it straight into the chassis.
The latches begin to close when they contact the chassis edges.
3. Close the right and left latches to fully seat the SP assembly in the chassis.
An audible click indicates that the latches are secure.
The SP begins powering up immediately after connection to an active AC power
source.
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1
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10 EMC VNXe3100/VNXe3150 — Upgrading Input/Output Modules
Tasks to upgrade I/O modules
IMPORTANT
If you installed a 10 GbE (2-port) I/O module and the SP Fault light stays on solid
amber and does not start flashing, do the following:
a. Pinch the orange tabs and pull the latches to the sides to eject the SP assembly
from the chassis.
b. Pull the SP assembly two inches out of the chassis.
c. Push the SP assembly back into the chassis.
d. Close the right and left latches to fully seat the SP assembly in the chassis.
An audible click indicates that the latches are secure.
After a few seconds the SP Fault light should start flashing.
4. On the back of the SP assembly, connect cables to the new I/O module:
a. Connect a network cable to each port on the new I/O module that you want to use.
b. Reconnect any cables, other than the network cables connected to the old I/O
module ports, that you removed from the storage processor, being sure to connect
these cables to the same ports from which you removed them.
Task 9: Reboot the storage processor
Once you have upgraded the I/O module and returned the SP assembly to the chassis,
reboot the recently upgraded SP to ensure that it returns to normal mode:
1. From Unisphere, select Settings, then Service System.
2. Log in with your service password.
3. In the System Components column, select the serviced storage processor (SP A).
4. Under Service Actions, select Reboot, then Execute service action.
5. In the Service Confirmation dialog box, click OK.
It may take several minutes for the system to complete its reboot and return to normal
mode.
6. Refresh your browser, or follow the on-screen instructions, to bring the software out of
service mode and restore full-function Unisphere.