Emdoor EM-Q89 User manual

Rugged Mobile Computing Solutions
EM-Q89
USER MANUAL

August 2022
NOTE
The information in this manual is subject to change without notice.

Table of Contents
Chapter 1 Getting Started .............................................................. 1
Getting the Tablet Running ....................................................... 2
Unpacking ............................................................................. 2
Connecting to AC Power ....................................................... 3
Turning On and O ff the Tablet ............................................. 4
Taking a Look at the Tablet ....................................................... 6
Front Components ............................................................... 6
Rear Components ................................................................. 7
Left-Side Components ......................................................... 7
Right-Side Components ...................................................... 8
Top Components ................................................................. 8
B ottom Components ........................................................... 9
Chapter 2 Operating Your Tablet ................................................... 10
Using Wireless Connections .................................................... 11
Using the WLAN .................................................................. 11
Using the Bluetooth Feature .............................................. 12
Chapter 3 Managing Power .......................................................... 13
AC Adapter ................................................................................ 14
B attery Pack ............................................................................. 15
C harging the Battery Pack ................................................. 15
Checking the Battery Level ................................................ 16
Low Battery ........................................................................ 16
Power-Saving Tips ................................................................... 17
ⅰ

Chapter 4 Expanding Your Tablet .................................................. 18
Connecting Peripheral Devices ............................................... 19
Connecting a USB Device ................................................... 19
Chapter 5 Using BIOS Setup ......................................................... 20
When and How to Use .............................................................. 21
Menu Descriptions ................................................................... 22
Main Menu .......................................................................... 22
Advanced Menu & Chipset Menu ...................................... 24
Security Menu .................................................................... 24
Boot Menu .......................................................................... 25
Save & Exit Menu ................................................................ 26
Chapter 6 Care and Maintenance .................................................. 27
Protecting the Tablet ............................................................... 28
Using an Anti-Virus Strategy .............................................. 28
Taking Care of the Tablet ......................................................... 29
Location Guidelines ........................................................... 29
General Guidelines ............................................................. 30
Cleaning Guidelines ........................................................... 30
Battery Pack Guidelines .................................................... 31
Touchscreen Guidelines .................................................... 32
When Traveling ........................................................................ 33
Chapter 7 Troubleshooting .......................................................... 34
Preliminary Checklist .............................................................. 35
Solving Common Problems .................................................... 36
Battery Problems ............................................................... 36
Bluetooth Problems ........................................................... 37
Display Problems ............................................................... 37
ⅱ

Hardware Device Problems ............................................... 38
Power Management Problems .......................................... 38
Software Problems ............................................................. 39
Sound Problems ................................................................. 39
Startup Problems ............................................................... 39
WLAN Problems .................................................................. 40
R estart the Tablet ..................................................................... 41
S ystem Recovery ...................................................................... 42
Windows RE ........................................................................ 42
Recovery Partition .............................................................. 43
ⅲ

Chapter 1
Getting Started
This chapter first tells you step by step how to get the tablet up and running.
Then, you will find a section briefly introducing the external components of
the tablet.
1

Getting the Tablet Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
● Q89 Rugged Tablet
● AC power cord
● AC adapter
● Hand-strap
● TYPE-C OTG line
● TYPE-C line
2

Connecting to AC Power
CAUTION ： Use only the AC adapter included with your Tablet. Using other AC
adapters may damage the Tablet.
NOTE：
●The battery pack is shipped to you in power saving mode that protects it from
charging/discharging. It will get out of the mode to be ready for use when you install
the battery pack and connect AC power to the Tablet for the very first time.
●When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
The power supply must be connected when the Tablet is turned on for the first time. 1.
The Type C power cord of the power adapter is connected to the Type C interface of
the Tablet.
Type-C port
2. Insert the female port end of the AC power cord into the power adapter and the male
port end into the power socket.
3. The power socket supplies power to the flat panel through the adapter. Now you can
turn on the tablet power.
3

Turning On and O ff the Tablet
Turning On
2. Press the power button ( ) . The Windows operating system should start.
4

Turning O ff
When you finish a working session, you can stop the system by turning off the power
or leaving it in Sleep or Hibernation mode:
Power off
(Shutdown)
Click →[ Power]→[ Shut down ].
Sleep Use one of these methods:
●Press the power button.
●Click →[ Power ]→[Sleep].
Hibernate By default, this option is not shown in the Start menu. If
you want to use the feature, set up accordingly in
Windows settings.
* “Sleep ”isthe default result of the action. You can change what the action does
through Windows settings.
5
To...
Do this...

Taking a Look at the Tablet
NOTE ： Depending on the specific model you purchased, the color and look of your
model may not exactly match the graphics shown in this document.
Front Components
❶
❷
Ref
Component
Description
❶
Touch Screen
Corning gorilla glass touch screen.
❷
Front Camera
Front 5.0MP.
6

Rear Components
❶
Ref
Component
Description
❶
Rear Camera
Rear 13.0MP.
Left-Side Components
❶
Ref
Component
Description
❶
Speaker
Let the sound spread farther and bigger.
7

Right-Side Components
❶ ❷
Ref
Component
Description
❶
Type-C Port
USB-C device can be connected and charged.
❷
❷
Scanning Key
Used to trigger the scan function .
Top Components
❸ ❺ ❹ ❶ ❷
Ref
Component
Description
❶
Volume +/- Key
Used to adjust the increase / decrease volume.
❷
Power Key
Control the power on and o ff of the tablet. (the
default is to enter the sleep state when it is
turned off )
❸
Scan Window
Can be used for barcode scanning.
❹
SIM/TF Card Slot
You can insert a SIM card or a TF card.
❺
SIM Card Slot
You can insert a SIM card.
8

Bottom Components
❶
Ref
Component
Description
❶
Pogo PIN
It is used to connect Docking charger or Vehicle mount.
9

Chapter 2
Operating Your
Tablet
This chapter provides information about the use of the Tablet.
If you are new to Tablets, reading this chapter will help you learn the operating
basics. If you are already a Tablet user, you may choose to read only the parts
containing information unique to your Tablet.
CAUTION ：
●Do not expose your skin to the Tablet when operating it in a very hot or cold
environment.
●The Tablet can get uncomfortably warm when you use it in high temperatures. As
a safety precaution in such a circumstance, do not place the Tablet on your lap or
touch it with your bare hands for extended periods of time. Prolonged body contact
can cause discomfort and potentially a burn.
10

Using Wireless Connections
Using the WLAN
The WLAN (Wireless Local Area Network) module supports IEEE 802.11ax.
Turning On / O ff the WLAN Radio
To turn on the WLAN radio:
Click the network connection icon in the lower right corner to open the network
settings. Click to open the wireless network.
To turn o ff the WLA N radio:
You can turn o ff the WLAN radio the same way you turn it on.
If you want to quickly turn o ff all radio frequencies at once, just turn on the flight
mode:
Click the network connection icon in the lower right corner to open network settings
and click flight mode.
Connecting to a WLAN Network
1. Make sure that the WLAN function is enabled (as described above).
2. Click the network icon in the lower right of the task bar.
3. In the list of available wireless networks, click a network, and then click Connect. 4.
Some networks require a network security key or passphrase. To connect to one of
those networks, ask your network administrator or Internet service provider (ISP) for
the security key or passphrase.
For more information on setting a wireless network connection, refer to Windows
online help.
11

Using the Bluetooth Feature
The Bluetooth technology allows short-range wireless communications between
devices without requiring a cable connection. Data can be transmitted through
walls, pockets and briefcases as long as two devices are within range.
Turning On / O ff the Bluetooth Radio
To turn on the Bluetooth radio:
Click the network connection icon in the lower right corner to open the network
settings. Click to open the Bluetooth.
To turn o ff the Bluetooth radio:
You can turn o ff the Bluetooth radio the same way you turn it on.
If you want to quickly turn o ff all radio frequencies at once, just turn on the flight
mode:
Click the network connection icon in the lower right corner to open network settings
and click flight mode.
Connecting to another Bluetooth Device
1. Make sure that the Bluetooth function is enabled (as described above).
2. 2.Make sure that the target Bluetooth device is turned on, discoverable
and within close range. (See the documentation that came with the Bluetooth
device.)
3. Long press the Bluetooth icon -- Click to go to [Settings] -- select [ Add device].
4. Select the device you want to connect from the search results.
5. Depending on the type of Bluetooth device that you want to connect to, you will
need to enter the pertinent information.
For detailed information on using the Bluetooth feature, see Windows’sonline Help.
12

Chapter 3
Managing Power
Your Tablet operates either on external AC power or on internal battery power.
This chapter tells you how you can effectively manage power. To maintain
optimal battery performance, it is important that you use the battery in the proper
way.

13

AC Adapter
CAUTION ：
●The AC adapter is designed for use with your Tablet only. Connecting the AC
adapter to another device can damage the adapter.
●The AC power cord supplied with your Tablet is for use in the country where you
purchased your Tablet. If you plan to go overseas with the Tablet, consult your
dealer for the appropriate power cord.
●When you disconnect the AC adapter, disconnect from the electrical outlet first
and then from the Tablet. A reverse procedure may damage the AC adapter or
Tablet.
●When unplugging the connector, always hold the plug head. Never pull on the
cord.
The AC adapter serves as a converter from AC (Alternating Current) to DC (Direct
Current) power because your Tablet runs on DC power, but an electrical outlet
usually provides AC power. It also charges the battery pack when connected to AC
power.
The adapter operates on any voltage in the range of 100~240V AC.
14