PRODUCT SUPPORT 1-800-270-9570
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WARRANTY
Thank you for purchasing an Emerge™ Brand Product. We promise to repair
or replace any Emerge™ product or component that may have any defects in
material or workmanship for as long as you, the original purchaser, own it. This
warranty is subject to the provisions below. Worklife Brands sole obligation
and purchasers’ exclusive remedy pursuant to these warranties are limited to
replacement at Worklife Brands’ sole discretion. There are no other warranties
except as expressly set forth below, either expressed or implied, including any
warranty of merchantability for any particular purpose.
The word defects in this warranty is defined as imperfections that impair the
service, function or effectiveness of the product.
ONE YEAR:
Glides, casters and user-adjustable work surface mechanisms, laminates, veneer
finishes and other materials which cover your Emerge product.
INFORMATION ON COLOR VARIATIONS & FINISHES:
Some natural variations occurring in wood, or other natural materials are inherent
to their character, and thus can not be avoided. Therefore they are not considered
to be defects. Worklife Brands does not warrant the color fastness or matching of
colors, grains, textures or other such materials. Customers’ own materials selected
by and used at the request of a user is therefore not warranted by Worklife Brands.
LIMITATIONS INVOLVING MATERIALS & COMPONENTS:
The materials and all components listed below are covered according to the
following schedule from the date of sale to the original purchaser.
EXCLUSIONS:
This warranty does not apply to: damage caused by the carrier, modifications
to the product, or attachments to the product not approved by Worklife Brands,
nonstandard materials selected by and used at the request of a user, and products
that were not installed, used or maintained in accordance with product instructions
and warnings. Nor shall Worklife Brands have any responsibility for incidental or
consequential damages resulting from the breach of this Warranty, including but
not limited to inconvenience, rental or purchase of replacement products, loss of
WARRANTY
profits or commercial loss. Some states or provinces do not allow the exclusion
or limitation of incidental or consequential damages so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal rights and
you may also have other rights, which may vary from state to state or province to
province. This warranty applies only to products sold within the United States of
America and the Commonwealth of Canada.
TO OBTAIN SERVICE FROM THIS WARRANTY:
A) Please contact us within 30 days (unless otherwise noted by the Dealer) of
discovery of the defect. Prepare to confirm that you are the original purchaser
of the product and provide necessary product information, such as serial
number(s)/UPC number(s) from the product in question.
B) Worklife Brands will gather all the pertinent information required regarding your
claim(s), inspect the product and thus contact an Emerge Customer
Service Representative.
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warranty conditions as stated above, the Customer Service Representative or
another representative of the Company will determine whether to provide
replacement parts, or authorize other arrangements at the sole discretion of
the vendor Worklife Brands. No assembly/labor is included in this warranty.
TO CONTACT CUSTOMER SERVICE:
Our knowledgeable Service Representatives are ready to assist you in the case
this warranty applies to you. Please be prepared to explain the defect in detail,
model/style number, date and location of purchase, your name, address, phone
number and have your original sales receipt.
Please contact us Monday–Friday (except all major holidays) at: 1-800-270-9570
from 8:00 am to 8:00 pm ET.
