EMobility TRIAXE CRUZE User manual
The following symbol is used in this manual to
indicate warning. It is extremely important you fully
understand the content. Failure to note the warnings
may cause personal injury and/or damage the scooter.
CRUZE
Thank you for choosing the TRIAXE CRUZE Folding Scooter.
Please read this manual carefully before operating the TRIAXE
CRUZE.
This manual covers the TRIAXE CRUZE’s characteristics,
components, functions, safety guidelines, battery, and maintenance.
Please note all information and photos in this manual are for
reference only and are subject to factory changes and modifications.
Before using your TRIAXE CRUZE Scooter please be sure that the
delivery is complete. Your TRIAXE CRUZE package should include
battery, key (2), battery charger and soft sided basket. If you did
not receive a complete delivery, contact your authorized TRIAXE dealer.
If damage has occurred to the packaging or contents during transport,
contact the delivery company immediately.
Contents
1.TRIAXE CRUZE Feature Guide
2. Product Specifications
3.Key Components
4.TRIAXE CRUZE Operating Instructions
5.Folding and Unfolding the TRIAXE CRUZE
6. Safety Requirements
7. Battery & Battery Charging
8. Care & Maintenance
9. Basic Trouble Shooting
10.Basic WarrantyInformation
11. In Home Warranty Information
Children should not operate the Electric Scooter.
People with health concerns should consult a
physician before use.
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1.TRIAXE CRUZE Feature Guide
The TRIAXE CRUZE is composed of the following parts:
handlebar controls, rear tires, front wheel, anti-tip wheels,
bumper, tiller, tiller lock lever, foldable seat, seat supporting
frame, footboard, battery, charger port, headlight, bumper/pull
handle.
2.TRIAXE CRUZE Specifications
1.Handlebar Controls
2.Release Lever
3.Handlebar Tube
4.Tiller Lock Lever
5.Headlight
6.Front Tire
7.Bumper/Pull Handle
8.Anti-Tip Front Wheels
9.Anti-Tip Rear Wheels
10.Rear Tires
11.Free Wheel Lever
12.Seat Folding Release
13.Cushioned Seat
14.Back Rest
15.Battery Charging Port
16.Battery On/Off Switch
17.Foot Board
The scooters comply with the following criteria
a) Static strength, impact strength and endurance strength requirement
and testing method. （ISO 7176-8）
Model
TRIAXE CRUZE T3055
Overall Length
39”
Overall Width
19.5”
Tires
8” solid front tire
9.5” Solid Rear tire
Maximum Speed
Up to 6 mph
Range
Up to 18 miles
Turning Radius
30”
Weight (without battery pack)
58 lbs
Color
Fiery Red, Reflex Blue
Brake
Electromagnetic Brake System
Drive system
Rear Wheel Drive, Brushed Motor
Handlebar
Aluminum with Rubber Hand Grips
Maximum weight capacity
Up to 350 lbs
Seat Width
18”standard
Seat Height (from the ground)
23”
Battery
24V 12AH
Motor
24V - 180W
Battery Charger
24V - 2AH
Folding length
39”
Folding height
20”
Max weight part(motor)
13 lbs
obstacle height
1.6”
Horizontal road braking
65”
Max safety slope braking
81”（6°）
Static stability
≥9°
Dynamic stability
≥6°
Climbing ability
≥6°
Slope holding performance
9°
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Be sure protect the TRIAXE CRUZE Handlebar Controls
from humidity and water. If the handlebar controls have
been affected by moisture, be sure to dry before
operation.
b) Power wheelchair dynamical and control system requirementand
testing method. （ISO 7176-14）
c) Power wheelchair climatic experimental method. （ISO7176-9）
d) cushion fire resistance requirement and testing method.
( ISO 7176-16）
3. Key Components
Handlebar Controls
Battery Indicator 21
Speed potentiometer 20
Keyed Ignition 18
4. Operating Instructions
Turning on the Power ( 18 )
Turn battery switch to on position.
Press down the key to power on, pull out to turn off.
Please Note:
1. The TRIAXE CRUZE will not move if theFree Wheel Lever
is engaged. (11)
2. The Safety Anti Tip Rear Wheels Need to be in the Down
Position on both sides when driving the scooter.
Free Wheel Lever ( 11 )
Fingertip Controls 19 Headlight
On/Off Switch 23
Horn 22
The free wheel lever is located on the rear of the scooter on the
right-hand side. Pushing the lever up will allow the wheels to move
freely to push or pull the scooter. The lever must be pushed down to
turn on and drive the scooter.
Please note:
1. If the key is in the on position when disengaging the Free Wheel
lever you must remove the key to power off and then push the key
in again for the CRUZE to move.
2.When the Free Wheel lever is engaged, the CRUZE will slow
down if the non-electric pushing or pulling is happening toofast.
The Handlebar Control consists of a keyed ignition 18, fingertip
controls 19, speed potentiometer 20, Battery Indicator 21, horn
21 and headlight on/off switch 22.
Free Wheel Lever 11 Push up to Release
Push down to lock
Always slow down when turning or operating in reverse.
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For Safety both Anti-Tip rear wheels must be in the
Down position when driving the scooter.
Both rear wheels must be on the ground for the
electromagnetic braking system to operate correctly.
Taking corners at high speed can result in injury or death.
Speed Control:
Speed is controlled by the fingertip control. To move forward - slowly
push the right-side fingertip control paddle towards the handlebar. The
further you push, the faster the scooter will go. To reverse –slowly
push the left side of the fingertip control paddle towards the handlebar.
The further you push, the faster the scooter will go. Stop the scooter by
releasing the fingertip control.
1.Press Slowly to move reverse 2.Press Slowly to forward
The speed potentiometer can be set to limit the scooter’s maximum
driving speed. Rotate towards the turtle for slower speeds or towards
the rabbit for faster speeds. First time users should practice in the
slower speed and adjust to faster speeds as they become more
confident with the scooter.
Speed potentiometer20
Battery Indicator ( 21 )
The battery level indicator will show the battery level when the scooter
is on. When 5 green lights are lit, the battery is fully charged, 1 green
lit, the battery is ½ charged. Two yellow lit, the battery needs to be
charged. A red light indicates the battery is depleted.
Battery Indicator 21
Brakes
The TRIAXE CRUZE is equipped with electromagnetic brakes.
Releasing the fingertip paddle control will stop the scooter.
Horn (22)
The horn button is the red button on the right side of the hand grip.
When you press the button, the horn will sound.
Horn 22
Headlight ( 5 )
UP For On
The headlight turns on by pushing the switch on the handlebar up
for on and down for off.
①
②
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5.Folding and Unfolding the TRIAXE CRUZE
To Open the TRIAXE CRUZE
1.Pull front tiller forward and squeeze tiller lock lever towards steering
tube until it locks in place.
2.Raise back rest.
3.Locate lever under the seat to release the seat mechanism to 2
standard locking height positions. Lift seat straight up until it locksin
place.
4.Pull handlebar up to a comfortable height and lock into place by
squeezing handlebar tube release lever. If handlebar does not stay in
place, open the handlebar tube release switch and turn the lever
clockwise 1 revolution to tighten, then close the handlebar release
lever. If handlebar is still loose, repeat last step until tight.
5.Pull out bumper/pull handle by holding pin ring out while pulling the
bumper/pull handle out.
To Fold the TRIAXE CRUZE
1.Locate the lever under the seat.
2. Squeeze lever towards the back of the seat to lower. (Please note
some TRIAXE models are designed to stop midway down and youwill
have to squeeze the lever again to lower the rest of the way).
3. Fold backrest down.
4. Release handlebar tube release lever and lower handlebar.
5.Release tiller release lever by pulling up on the knob and pullinglever
towards front wheel.
6.Bumper/pull handle can be used as
handle to transport theTRIAXE
CRUZE like rolling luggage when the
rear Safety wheels are fully engaged.
(Do not use the Rear
motorized Wheels to roll your Cruze
directly on the ground, this may
cause internal damage to the Drive
motor.)
6.Safety Requirements
Driving Surface
The TRIAXE CRUZE has the best stability under the normal driving
conditions (dry, level ground with concrete or asphalt). Extra care
must be taken when riding on other surfaces (grass, gravel, etc…).
•Check the physical conditions (tires, battery, bolts) before driving
the scooter.
•ALWAYS SLOW DOWN BEFORE TURNING.
•ALWAYS PULL THE KEY UP TO POWER OFF, BEFORE GETTING
ON OR OFF THE SCOOTER.
•The TRIAXE CRUZE Scooters can be used safely in short grass
and hard packed gravel.
•Avoid driving in loose gravel, soft soil and sand.
•Do not drive the scooter in unknown road conditions.
•The TRIAXE CRUZE can ride over small obstacles within a certain
height, but you must minimize the speed and slowly drive over the
obstacle.
•Do not operate the scooter before you have fully read and
understand this manual.
•Do not carry additional riders on the scooter, chassis or lap.
•Do not operate while under the influence of alcohol or drugs.
•Ensure the seat is fixed and fastened.
•Slow down when operating on uneven or soft ground.
•Do not park on slopes.
•Changing the initial setting or refitting your scooter is forbidden.
•Use caution when operating near busy streets, markets or shopping
centers. Do not operate in unsafe areas. Please consult local authorities
about the traffic rules for scooters.
•Hold the handlebar with both hands and put both feet on the footboard
when operating.
•Never sit on the TRIAXE CRUZE in a moving vehicle.
•Do not exceed the maximum gradient when driving
It is unsafe to drive the TRIAXE CRUZE up steep inclines.
Please read the manual instruction completely before
operation.
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Match the charger socket and charger plug properly.
Do not force.
•Do not exceed the TRIAXE CRUZE maximum weight capacity of
350lbs. This weight includes rider, accessories and baggage.
•Do not reverse on uneven slopes or uneven ground; be careful
when passing over slopes.
•Never use the TRIAXE CRUZE to go up and down stairs.
•Never take your TRIAXE CRUZE on an escalator.
•Do not operate on frozen, slippery or salty ground.
•Never charge a frozen battery.
7.Battery Maintenance & Charging
The TRIAXE CRUZE Scooter is designed to use one maintenance
free 24V/12AH lithium Ion Battery. It comes with an easy to use
24V-2AH charger.
•Charge the battery completely before the first operation. Not
charging the battery completely prior to operating your TRIAXE
CRUZE for the first time can cause damage to the battery and
possibly void the warranty.
•Remove the key before charging your TRIAXE
CRUZE.
• Switch the battery to the off position before charging. (O)
•Plug the charger into the charge port of the battery then plug the
charger into the wall receptacle. Next, turn on the battery pack
switch. A full charge can take up to 4-8 hours. The charger light
will turn from red to green when the battery is fully charged.
Switch off (O) the battery switch and remove the plug from the
receptacle. Remove the plug from the battery charge port.
•Take the battery off the charger if storing the TRIAXE CRUZE for
more than 24 Hours.
• When storing the scooter put the battery switch in the Off (0)
position
• The battery should be charged monthly when storing for long
periods.
* Battery can be removed and charged off the scooter.
Removing the Battery from the TRIAXE CRUZE:
1.Turn off power Switch to the battery.
2.Disconnect the battery from the powerconnector.
3.Fold scooter completely and stand scooter up.
4.Stand facing the bottom side of the scooter and pull at the pin ring on
the right-hand side of the battery box to release battery lock while pulling
on the battery handle. Once battery compartment is opened, you can
slide the battery out.
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Guide to Safe and Long Lasting Battery
Driving conditions such as hills, uneven and soft surface,
temperature, and user weight will affect the distance or running time
for battery life. Methods of obtaining the maximum driving distance
•Fully charge your battery before operating the TRIAXE CRUZE.
•Maintain a constant speed when possible.
•Only carry the necessities to reduce weight.
•Avoid intermittent driving. (start stop, start stop, when avoidable)
Why is the power of the new battery weak?
Deep-cycle batteries use unique chemical technology and design. It
can be charged quickly and be used for a long time after a full charge.
The battery is fully charged before leaving the factory but may change
How does the Charger Work? When the battery voltage is low, the
battery charger outputs a large current to charge the battery. When the
battery voltage is near full, the battery charger outputs a small current.
When the battery is full, the battery charger will output very little current.
Therefore, the battery will continually charge after connecting the
charger, but will not overcharge. It is better to charge the battery for less
than 24 hours.
What does the light on the charger mean?
The red light indicates that the scooter is charging. The green light
indicates the battery is fully charged.
Can other chargers be used?
To charge safely and efficiently, use the charger supplied by the original
manufacturer only.
How often should you charge the battery?
The charging r depends on the use.
•If you’re operating the scooter every day, charge after each use so it will
have a full charge the next day. The time to charge the battery fully can
vary from 4 up to 8 hours.
•If you’re operating the scooter once a week, then the battery should be
charged once a week.
•Be sure the battery is fully charged before operating.
How can you get the maximum operating distance?
its initial performance during the transportation due to the temperature.
The power of the battery will lessen in higher temperatures and it will
extend the charging time in low temperatures. The battery requires a
few days to adapt to the surrounding environment before it gets stable
performance. More importantly, a deep cycle battery will get higher
performance after several charging –discharging cycles.
Please follow the steps below to improve the battery performance:
•A new battery must be fully charged before using.
•Low speeds are recommended for the first time. Do not travel too far
until you are familiar with the operation of the scooter and the battery.
•Fully charge the battery after operating the TRIAXE CRUZE.
•The battery capacity will reach 100% and extend the driving time after
four to five charging and discharging cycles.
How to ensure the battery life:
A fully charged battery will provide better performance and extend battery
life. Do not fully discharge the battery.
How to store scooter and battery:
•Charge your battery fully before you store it.
•Remove battery from the TRIAXE CRUZE.
•Store your scooter and battery in warm, dry place. Not hot.
•Avoid storing the scooter in area with large temperature variations.
•If storing the scooter, charge battery at least once per month.
•For optimal battery life, be sure to use your scooter monthly.
Do not let the battery fully discharge before
charging.
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8.Maintenance:
With care and regular maintenance, the TRIAXE CRUZE is designed
to provide years of enjoyment. The following will keep your TRIAXE
CRUZE running at optimum levels.
Battery:
•Make sure battery is fully charged.
•Store the battery in a dry environment.
•Check connection for corrosion and check all switches for physical
damages.
•Never charge a frozen battery (best results in room temperature).
Seat:
•Clean seat cover with clean, damp cloth.
Cleaning:
•A clean, damp, non-abrasive cloth works best to wash and clean the
TRIAXE CRUZE.
•Do not wash your TRIAXE CRUZE with a water hose as this may
create an electrical short and damage the electrical system.
Wiring:
•Check all wire connections and wiring insulation for wear and damage
regularly. This includes the charger power cord.
Motor, Bearings and Transmission Parts:
•These components have been lubricated and sealed by the factory,
there is no need to lubricate these parts.
•Store in dry environment. Electric components should avoid moisture.
If they come in contact with moisture, dry before use.
•Check and tighten bolts regularly.
Tires:
•The tires are air free. There is no need to check pressure.
9. Basic Troubleshooting
Power stops while operating
•Make sure key is in inserted.
•Make sure battery is properlyinstalled.
•Make sure battery is properlycharged.
•Check that battery switch is in the ON position.
•Be sure the free wheel lever is engaged. Remove and reinsert key
after engaging to allow the motor to engage.
Slow speeds while driving
•Be sure battery is properly charged.
•Check the tires, wheel rims or fenders for any obstructions.
Scooter won't move forward or backward using the speed control
•Remove key to turn off the scooter.
•Ensure the free wheel lever is in the locked position
•Insert key and try speed control lever again.
If you continue to have trouble with your TRIAXE CRUZE Please
Contact your authorized TRIAXE dealer: or send an email directly to:
service@enhancemobility.com
10. Warranty
The TRIAXE CRUZE has a one year warranty on all components*, 6
month warranty for battery and 3 year warranty on the frame.
Please Note –tires, rims, seat and disc brakes are not covered under the
warranty.
Enhance Mobility will ship the parts directly to the customer or service
center of choice. Enhance Mobility will provide technical assistance and
documentation to ensure the scooter is repaired.
If after calling in to the Enhance Mobility Service line at 800-296-4151
(option 2) and speaking to a service rep, it may be determined that the
repair is covered under the warranty and requires return to the factory, In
this case the customer will prepay for shipping to and from Enhance
Mobility. Shipping labels will be provided.
Return Shipping must be in original packing to protect against damage.
Enhance Mobility is not responsible for damage caused by shipping.
Enhance Mobility will perform the necessary labor and replace covered
parts at its expense and ship back to the customer.
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