Encore W56P Instruction manual

Encore Quick User Guide
W56P
Page 1
Turning On/Off
Turning On:
1. Press
Turning Off
1. Press and hold
Answering a Call
1. Press the Accept
soft key
2. Press or
3. Press or
4. Press
* You can ignore an incoming call by pressing the Silence soft key
Ending a Call
Using the Handset:
1. Press
Redial
1. Press when the handset is idle
2. Press or to select the desired entry.
3. Then press
Placing a call from Call History
1. Press the History soft key when the handset is idle, and then select the desired call history list
2. Press or to select the desired entry.
3. Press to dial out
Call Mute / Un-Mute
Press during a call to mute the call
Press again to un-mute the call
Call Hold & Resume
Place Call on Hold: Press the Options soft key during an active call and then select Hold
Resuming a call do one of the following: Press the Resume soft key
If more than one call is on hold, press the Resume soft key to resume the current call. Press the Swap soft key to
swap between calls.

Encore Quick User Guide
W56P
Page 2
Call T ransfer
Blind Transfer
1. Press the Options Soft
key during a call, and then
select Transfer
*The call is placed on hold.
2. Enter the number you want
to transfer to.
3. Press the Transfer Soft
Semi-Attended Transfer
1. Press the Options Soft
key during a call, and then
select Transfer
*The call is placed on hold.
2. Enter the number you want
to transfer to.
3. Press to dial
out.
4. Press the Transfer soft
key when you hear the
ring-back tone.
Attended Transfer
1. Press the Options Soft
key during a call, and then
select Transfer
*The call is placed on hold.
2. Enter the number you want
to transfer to.
3. Press to dial
out.
4. Press the Transfer soft
key after the call is
answered

Encore Quick User Guide
W56P
Page 3
Call Forwarding
1. Press the OK key to enter the main menu, and then select Call Features->Call Forward.
2. Press or to highlight the desired line, and then press the OK soft key.
3. Press or to highlight the desired forwarding type, and then press the OK soft key
1. Always Forward –Incoming calls are forwarded unconditionally
2. Busy Forward –Incoming calls are forwarded when the phone is busy
3. No Answer Forwarding –Incoming calls are forwarded after not being answered after a period of
time.
4. Select Enabled from the Status field
5. Enter the number you want to forward the incoming calls to in the Target field
For No Answer Forward, press or to select the desired ring time to wait before forwarding in the
After-Ring time field
6. Press the Save soft key to accept the change
Ring Tones
1. Press the OK key to enter the main menu
2. Select Settings Audio Ring TonesMelodies
3. Press or to highlight the Intercom Call option or the desired line
4. Press or to select the desired ring tone.
5. Press the Save soft key to accept the change.
Voice Messaging
The Message Waiting Indicator, lights up when messages are waiting in the message center.
The Default Voicemail Password is 362673#
Press
Arrow down to the envelope on the screen and press the select soft key
Enter your passcode
Follow the menus below
Voice Mail Menus
1 –Listen to new
Messages
5 –Advanced options
* –Exit
During the Message Menu Press
1 –Listen to the message
2 –Save Message
5 –Return the call
7 –Erase Message
8 –Forward the message to
another ext.
9 –Forward to email
Advanced options (5 from the main
menu)
1 –Record greeting (can do up to 9
different recordings)
2 –Choose greeting
3 –Record name
6 –Change password
0 –main menu