ENTEGRA COACH ANTHEM 2013 User manual

C L A S S A M O T O R H O M E S
2013 ANTHEM
0214769.2013
PRINTED ON RECYCLED PAPER

ENTEGRA COACH MOTORHOMES ANTHEM TABLE OF CONTENTS
I
WARNING: READ ALL INSTRUCTIONS IN THIS MANUAL AND COMPONENT
MANUFACTURER SUPPLIED INFORMATION BEFORE USING YOUR RV.
This manual has been provided by Jayco, Inc. for the sole purpose of providing
instructions concerning the operation and maintenance of this vehicle and its
components. Nothing in this manual creates any warranty, either expressed or
implied. The only warranty offered by Jayco, Inc. is as set forth in the limited
warranty applicable to this vehicle.
The owner’s failure to provide required service and/or maintenance could result in
the loss of warranty. The owner should review Entegra’s limited warranty and the
limited warranties that apply to specific components that are offered with this
vehicle.
Instructions are included in the manual for operating various components which
are optional on some vehicles. In addition, the owner should refer to individual
manufacturer’s operating instructions contained in the owner’s packet.

ANTHEM TABLE OF CONTENTS ENTEGRA COACH MOTORHOMES
II
SECTION 1: WARRANTY &INFORMATION
About This Manual .............................................................................................. 1-1
Aftermarket Accessories ..................................................................................... 1-7
Change Of Address/Ownership ..........................................................................1-7
Chassis Guide..................................................................................................... 1-1
Cold Weather Usage........................................................................................... 1-8
Condensation...................................................................................................... 1-8
Customer Relations............................................................................................. 1-5
Customer Responsibility ..................................................................................... 1-3
Dealer Responsibility .......................................................................................... 1-4
Entegra Coach Customer First Roadside Assistance ......................................... 1-5
Entegra Coach Motorized Limited Warranty ..................................................... 1-12
Entegra Coach Transfer Limited Warranty Procedure ........................................ 1-8
Extended Or Full Time Usage............................................................................. 1-8
Manufacturing Process ....................................................................................... 1-3
Motor Home Weight Label ..................................................................................1-8
Obtaining Emergency Warranty Repair............................................................... 1-6
Obtaining Service At Entegra Coach................................................................... 1-6
Obtaining Service For Separately Warranted Items............................................ 1-6
Options & Equipment.......................................................................................... 1-3
Owner’s Portfolio................................................................................................. 1-1
Parts & Accessories............................................................................................ 1-7
Reporting Safety Defects .................................................................................... 1-1
Safety Alerts........................................................................................................ 1-2
Suggestions For Obtaining Service..................................................................... 1-4
To Locate An Independent Entegra Coach Dealer ............................................. 1-5
Weight Terms...................................................................................................... 1-9
SECTION 2: SAFETY PRECAUTIONS
Combination Carbon Monoxide/Propane Alarm.................................................. 2-4
Fire Extinguisher................................................................................................. 2-1
Fire Safety........................................................................................................... 2-1
Formaldehyde..................................................................................................... 2-7
Other Fire Safety Information.............................................................................. 2-1
Secondary Means Of Escape (Exit Window) ...................................................... 2-1
Smoke Alarm....................................................................................................... 2-2
SECTION 3: PRE-TRAVEL INFORMATION
Exterior Compartments....................................................................................... 3-1
Loading Your Motor Home..................................................................................3-1
Using The Rear Hitch.......................................................................................... 3-2
Vehicle Labels..................................................................................................... 3-1
Weighing Your Motor Home................................................................................3-3
SECTION 4: VEHICLE OPERATION
Backing Up........................................................................................................ 4-14
Braking & Stopping ........................................................................................... 4-14
Campsite Hook-Up............................................................................................ 4-19
CB Radio Antenna ............................................................................................ 4-10
Climate Control System .................................................................................... 4-24
Changing A Tire................................................................................................ 4-20

ENTEGRA COACH MOTORHOMES ANTHEM TABLE OF CONTENTS
III
Chassis Air Bags ...............................................................................................4-14
Coin Tray And Cup Holders...............................................................................4-10
Compass/outside Temperature System.............................................................4-12
Cruise Control Function.......................................................................................4-8
Dash Instrument Panel......................................................................................4-22
Daytime Running Lights (DRL)............................................................................4-9
Docking Lights.....................................................................................................4-9
Driver & Front Passenger Seat............................................................................4-6
Driver Side Console Instrument Panel...............................................................4-23
Driving Lights.......................................................................................................4-9
Emergency Stopping .........................................................................................4-19
Emergency Towing............................................................................................4-20
Entrance Door .....................................................................................................4-3
Entrance Step......................................................................................................4-1
Front In-Dash AM/FM/CD/DVD & Navigation System .......................................4-10
Hazard-Warning Flasher......................................................................................4-9
Horns...................................................................................................................4-9
Hydraulic Leveling System ................................................................................4-15
ICC Flashers........................................................................................................4-7
Instrument Panels..............................................................................................4-21
Keyless Entry.......................................................................................................4-3
Keys.....................................................................................................................4-3
Map Lights.........................................................................................................4-10
Mobileye™System (If So Equipped).................................................................4-13
Multi-Function Signal Lever.................................................................................4-8
Outside Rearview Mirrors..................................................................................4-10
Passenger Side Console Instrument Panel ......................................................4-23
Parking Brake....................................................................................................4-15
Rear And Side View Camera.............................................................................4-11
Seat Belts............................................................................................................4-6
Starting & Stopping The Engine ........................................................................4-13
Step Well & Cover ...............................................................................................4-2
Tilt/Telescope Steering Wheel.............................................................................4-7
Wiper Blades .......................................................................................................4-8
SECTION 5: ELECTRIC SLIDE ROOM SYSTEM
Electric Slide Room System ................................................................................5-1
SECTION 6: ELECTRICAL SYSTEMS
12-Volt DC Outlet...............................................................................................6-12
12-Volt Fuse Panel..............................................................................................6-8
120-Volt Circuit Breakers.....................................................................................6-7
120-Volt AC System ............................................................................................6-2
50-AMP Service With Flexible Power Cord .........................................................6-3
Approximate Electrical Load Ratings...................................................................6-5
Auxiliary (Battery Boost) Start System.................................................................6-9
Battery.................................................................................................................6-9
Battery Disconnect Solenoid (House Battery Disconnect) Switch .......................6-9
Calculating Electrical Load ..................................................................................6-4
Controls And Switches.........................................................................................6-1
Electrical System Maintenance............................................................................6-1
Generator ..........................................................................................................6-13

ANTHEM TABLE OF CONTENTS ENTEGRA COACH MOTORHOMES
IV
Generator Slide Tray......................................................................................... 6-16
GFCI Receptacle................................................................................................. 6-3
In Case Of An Electrical Fire............................................................................... 6-1
Inverter/Charger.................................................................................................. 6-6
Multiplex Lighting And Shade Control (If So Equipped) ...................................... 6-2
Replacing Light Bulbs ....................................................................................... 6-13
Replacement Light Bulb Chart (Exterior)........................................................... 6-13
Replacement Light Bulb Chart (Interior)............................................................ 6-13
Solar Panel (If So Equipped)............................................................................. 6-12
Trailer Plug........................................................................................................ 6-12
SECTION 7: FUEL &LP SYSTEMS
Diesel Fuel & Fill................................................................................................. 7-1
Exhaust Gas Fumes............................................................................................ 7-1
Propane Gas Container (If So Equipped)............................................................ 7-4
Propane Gas System (If So Equipped)............................................................... 7-2
Propane Leak Test.............................................................................................. 7-3
Propane Safety Procedure.................................................................................. 7-3
Using The Propane Gas System......................................................................... 7-6
SECTION 8: PLUMBING SYSTEMS
12-Volt Water Pump & Water Pump Switches .................................................... 8-4
Aqua-Hot Heating System................................................................................. 8-15
Bathroom Shower ............................................................................................... 8-5
Black/Grey Water Holding Tanks ........................................................................ 8-9
Black/Grey Water System...................................................................................8-9
Black Tank Drain & Grey Tank Drain................................................................ 8-11
Black Tank Flush............................................................................................... 8-10
City Water Fill...................................................................................................... 8-3
Draining The Fresh Water System...................................................................... 8-6
Faucets ............................................................................................................... 8-5
Fresh Water Connections ................................................................................... 8-3
Fresh Water Holding Tank .................................................................................. 8-2
Monitor Panel...................................................................................................... 8-1
Outside Shower & Courtesy Light ....................................................................... 8-4
Plumbing Systems Maintenance......................................................................... 8-1
Sanitizing The Plumbing System......................................................................... 8-7
Silence Plus Toilet (If So Equipped).................................................................. 8-12
Toilet.................................................................................................................8-11
Universal Docking Center ................................................................................... 8-2
Water Purification System................................................................................... 8-5
Winterizing The Plumbing System ...................................................................... 8-8
SECTION 9: HEATING &COOLING
Air Conditioner/Heat Pump .................................................................................9-1
Aqua Hot Heating System (If So Equipped)........See Section 8; Plumbing Systems
Fireplace (If So Equipped) ..................................................................................9-4
Furnace (If So Equipped).................................................................................... 9-4
In-Dash Climate Control System..........................See Section 4; Vehicle Operation
Power Fan (If So Equipped)................................................................................ 9-1

ENTEGRA COACH MOTORHOMES ANTHEM TABLE OF CONTENTS
V
SECTION 10: APPLIANCES
Central Vacuum System....................................................................................10-4
Cleaning Your Refrigerator................................................................................10-3
Convection Microwave (If So Equipped)............................................................10-1
Cool Freeze Cooler (If So Equipped)................................................................10-5
Dishwasher (If So Equipped).............................................................................10-5
In Case Of A Grease Fire..................................................................................10-2
Range With Oven (If So Equipped)....................................................................10-2
Refrigerator........................................................................................................10-3
Two-Element Electric Cooktop (If So Equipped)................................................10-1
Washer/Dryer (If So Equipped)..........................................................................10-4
SECTION 11: ELECTRONICS
Built-in Computer Workstation (If So Equipped) ................................................11-7
Exterior Entertainment Center (If So Equipped) ................................................11-4
Home Theater System.......................................................................................11-3
I-Pad (If So Equipped).......................................................................................11-5
Satellite Television (If So Equipped) .................................................................11-1
Telephone Jacks................................................................................................11-4
Television Roof Antenna (If So Equipped).........................................................11-2
SECTION 12: INTERIOR
Bathroom Cabinet Control Panel.......................................................................12-8
Bed Storage.......................................................................................................12-5
Cabinetry & Tables............................................................................................12-3
Ceiling Fabric.....................................................................................................12-4
Cleaning The Interior.........................................................................................12-1
Corian® Countertops (If So Equipped)..............................................................12-5
Décor Items .......................................................................................................12-3
Dinette Table .....................................................................................................12-2
Cabinetry & Tables............................................................................................12-3
Easy Bed Sofa (If So Equipped)........................................................................12-1
Entry Door Overhead Control Panel..................................................................12-7
Flooring..............................................................................................................12-4
Free Standing Dinette Chairs (If So Equipped)..................................................12-2
Furniture Upholstery..........................................................................................12-2
Hide-A-Bed (If So Equipped) .............................................................................12-1
Interior Wall Panel .............................................................................................12-3
Love Seat (If So Equipped)................................................................................12-1
Pantry or Hutch..................................................................................................12-5
Power Window Shades (If So Equipped)...........................................................12-3
Safe (If So Equipped) ........................................................................................12-5
Sleep Number® Mattress (If So Equipped)........................................................12-5
SECTION 13: EXTERIOR
Awnings (If So Equipped)..................................................................................13-1
Cleaning The Exterior........................................................................................13-2
Engine & Generator Compartment Access........................................................13-6
Exterior Ladder (If So Equipped) .......................................................................13-1
Exterior Roof & Sidewall Vents..........................................................................13-5
Frame................................................................................................................13-6

ANTHEM TABLE OF CONTENTS ENTEGRA COACH MOTORHOMES
VI
Front Axle Tire Alignment.................................................................................. 12-7
Hinges, Locks & Latches (Interior & Exterior) ................................................... 13-5
Mud Flap (If So Equipped) ................................................................................ 13-7
Sealants............................................................................................................ 13-5
Tires.................................................................................................................. 13-7
Wheel Bearings & Brakes................................................................................. 13-8
Wheel Lug Nuts................................................................................................. 13-7
Windows ........................................................................................................... 13-5
SECTION 14: EXTERIOR
Departing Camp Checklist ................................................................................ 14-2
Motor Home Storage......................................................................................... 14-3
Ready To Leave Checklist ................................................................................ 14-1
RV Start-Up....................................................................................................... 14-1
SECTION 15: ADDITIONAL INFORMATION
Entegra Coach Ownership Notification ............................................................. 15-2
Featured Components Quick Reference Chart................................................. 15-1

ENTEGRA COACH MOTORHOMES SECTION 1 – WARRANTY & SERVICE
1-1
Congratulations on the purchase of your Entegra Coach motor home. We are
excited to welcome you to our growing family. Only by insuring your confidence
and satisfaction with our RVs and services can we have continued success as a
manufacturer of family camping vehicles. We are proud to be one of the largest,
privately owned manufacturers in the RV industry.
We invite you to stop by our Visitors Center located in Middlebury, Indiana. We
offer regularly scheduled guided tours of our manufacturing facilities (closed
holidays). If this is of interest, please contact the Visitors Center at (574) 825-
5861 for details.
ABOUT THIS MANUAL
This manual is a guide to operation of the features, equipment and controls in the
motor home. If you find components in your motor home vary significantly from
what is described, please contact your dealer to ensure you have the correct
information. Nothing in this manual creates any warranty, either expressed or
implied. The only warranty offered by Entegra Coach is as set forth in the Limited
Warranty applicable to the ENTEGRA COACH motor home that you received prior
to purchase.
This Owner's Manual, Owner's Portfolio and Chassis Guide are to be considered
permanent components of the vehicle and kept in the motor home at all times for
personal reference. If the motor home is sold, they should remain with the vehicle
for the next owner.
The descriptions, illustrations and specifications in this manual reflect the most
current available to us at the time of publication, are subject to change and not
intended to indicate actual size.
OWNER'S PORTFOLIO
There are components that are excluded from the Entegra Coach warranty, or are
warranted separately by their own individual manufacturer’s limited warranty. The
Owner's Portfolio contains these component manufacturer supplied manuals or
information sheets, warranty cards and/or registrations. Consult this information
for questions regarding operating, maintenance, servicing instructions and
warranty coverage.
CHASSIS GUIDE
Throughout this manual, frequent reference is made to the vehicle’s Chassis
Guide. The Chassis Guide includes the owner's manual provided by the
manufacturer of the chassis on which this motor home is built (i.e., Freightliner or
Spartan), warranty cards and/or registrations. It also includes pertinent
information regarding the transmission, tires, etc. Consult the Chassis Guide for
operating safety, maintenance, servicing instructions and warranty coverage.
REPORTING SAFETY DEFECTS
In the United States:If you believe that your motorhome has an alleged defect
which could cause a crash or cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA), in addition to
notifying Entegra Coach Customer Service toll-free at 1-800-945-4787.

SECTION 1 – WARRANTY & SERVICE ENTEGRA COACH MOTORHOMES
1-2
If NHTSA receives similar complaints, it may open an investigation, and if it finds
that a safety defect exists in a group of vehicles, it may order a recall and remedy
campaign.
However, NHTSA cannot become involved in individual problems between you,
your dealer or Entegra Coach. For additional information, please refer to the
NHTSA website at www.safercar.gov.
To contact NHTSA by phone:
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888-327-
4236, and a NHTSA representative will record your complaint information
(TTY: 1-800-424-9153 or 1-202-484-5238).
To Contact NHTSA by mail:
Office of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave SE
Washington, DC 20590
In Canada: If you believe your vehicle has an alleged safety defect, you should
contact Transport Canada and Entegra Coach Customer Service immediately.
Transport Canada prefers to be called instead of posted mail or email as it
enables their investigators to confirm that your information is correct, and to
answer your questions accurately. For additional information, please refer to the
Transport Canada website at www.tc.gc.ca .
To contact Transport Canada by phone:
Call 1-800-333-0510 (or 1-613-993-9851 if you are calling from the Ottawa region)
and ask to speak to a defect investigator.
To contact Transport Canada by mail:
Road Safety and Motor Vehicle
Regulation Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario K1A 0N5
SAFETY ALERTS
Throughout this manual, certain items are labeled NOTE, CAUTION, WARNING,
and DANGER. These terms will alert you to precautions that can involve risk to
your vehicle or to your personal safety.
Read and follow them carefully. National Safety Associations and organizations
require many of the instructions listed. Always use the appropriate safety gear
when servicing or maintaining your motor home.
These signal words indicate precautions and potential situations, which if not
avoided, may result personal injury, property damage, or damage to your motor
home. These precautions are listed in the appropriate areas in this Owner's

ENTEGRA COACH MOTORHOMES SECTION 1 – WARRANTY & SERVICE
1-3
Manual, the information contained in the Owner's Portfolio and the Chassis Guide.
Read and follow them carefully.
NOTE: Gives helpful information
MANUFACTURING PROCESS
Entegra Coach recreation vehicles are manufactured for use as temporary living
quarters for recreation, camping, travel, or seasonal uses. Our recreation vehicles
are not intended for the hauling of cargo such as golf carts or any other equipment
that has a fuel powered internal combustion engines. All Entegra Coach
recreation vehicles are built with care, under our Quality Assurance program. It is
our sincere wish that you have a lifetime of enjoyable experiences with your new
Entegra Coach motor home.
OPTIONS &EQUIPMENT
The ENTEGRA COACH motor home is available in several sizes and models, so
accessories and components may differ slightly between models. Some
equipment described in this manual may not apply to your motor home.
Entegra Coach reserves the right to discontinue or change specifications or design
at any time without notice, and to make additions or improvements without
incurring any obligations upon itself to install these changes on its products
previously manufactured. Recreation vehicles built for sale in Canada may differ
to conform to Canadian Codes.
CAUTION
Indicates a potential situation which, if not avoided, may result in property
dama
g
e or dama
g
e to
y
our motor home.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in
death or serious injury. This alert information is limited to the most extreme
situations.
WARNING
Indicates a potentially hazardous situation which, if not avoided, may result in
death or serious injury.
CAUTION
Indicates a potentially hazardous situation which, if not avoided, may result in
minor or moderate injury. It may also be used to alert against unsafe
p
ractices.

SECTION 1 – WARRANTY & SERVICE ENTEGRA COACH MOTORHOMES
1-4
CUSTOMER RESPONSIBILITY
It is important you read and understand all instructions and precautions before
operating the motor home. Even if you are an experienced RV'er we encourage
you to thoroughly read this Owner's Manual, as well as the information contained
in your Owner's Portfolio and Chassis Guide.
As technology advances, new improvements enter the RV industry every day, and
each RV manufacturer has its own unique manufacturing process.
Familiarize yourself with the Entegra Coach Limited Warranty applicable to your
motor home. There are components that are excluded or warranted separately by
their individual manufacturer’s limited warranty (refer to the Owner's Portfolio and
Chassis Guide).
It is important you complete and mail the warranty cards and registrations to the
individual manufacturers within the prescribed time limit to avoid loss of warranty
coverage. Please contact your dealer for assistance.
As the new owner of the motor home, you are responsible for regular and proper
maintenance performed in accordance with this manual and the OEM manuals.
Regular and proper maintenance will help prevent conditions arising from neglect
that are not covered by the limited warranty. It is your responsibility and obligation
to return the motor home to an independent Entegra Coach dealer for repairs and
service.
DEALER RESPONSIBILITY
Dealers who are authorized to sell Entegra Coach RVs are also there to provide
customer service after the sale. We work closely with them in an effort to keep
you satisfied.
At the time of sale of the new motor home, your dealer is expected to explain or
provide the following:
Provide orientation of the motor home, its systems, components and their
operation (including a test drive). Request that you read all Entegra Coach
motorized warranty information and explain any provision not clearly
understood.
Complete and return the Warranty Registration and Customer Delivery form
and the chassis manufacturer’s Chassis Manufacturer’s Delayed Warranty
Start form to activate the applicable warranty coverage (mileage and date of
purchase must be included on both forms). Retain copies of these forms in
the motor home for any required warranty coverage as needed at home or
while traveling.
Ensure that you receive a complete Owner’s Portfolio and review the
individual manufacturer’s limited warranty provisions with you. The dealer
can assist in completing these forms and in locating any required component
model or serial numbers.
SUGGESTIONS FOR OBTAINING SERVICE
To help ensure your dealer provides the level of service you expect, here are
some suggestions we would like to make:

ENTEGRA COACH MOTORHOMES SECTION 1 – WARRANTY & SERVICE
1-5
Prepare for the appointment… If you are having warranty work performed, be
sure to have the right papers with you. Take your warranty folder and have your
vehicle information available. All work to be performed may not be covered by the
warranty. Discuss additional charges with the service personnel.
Prepare a list… Provide your dealer with a written list of specific repairs needed.
It is important that you provide any vehicle repair history to the dealer’s service
personnel. Keep a maintenance log of your vehicle’s service history. This can
often provide a clue to the current issue.
Be reasonable with your requests… If you leave a list with several items and
you need your vehicle returned back by a specific time, discuss the situation with
the dealer’s service personnel and list your items in order of priority. This may
include making a second appointment for work not completed or parts that the
dealer may need to order.
Don’t expect to look over the technician’s shoulder… Please don’t be
offended if you are told you cannot watch the work being done. Some insurance
requirements forbid admission of customers to the service area.
Inspect the work performed… Finally, check out the service or repair job when
you pick up the motor home. Notify the dealer’s service personnel immediately of
any dissatisfaction. If you can’t return the motor home immediately for repair,
make an appointment as soon as possible.
Please be aware that all service shops require notification of any issues with their
repairs within a specified time limit. Make sure you are familiar with their repair
policies.
CUSTOMER RELATIONS
Entegra Coach has a network of independent dealers to make warranty and repair
decisions to help ensure your continued satisfaction.
If a special circumstance occurs which requires information from Entegra Coach,
we have asked your dealer’s service personnel to make contact on your behalf.
This is why you should always talk to your dealer’s service personnel first.
If problems arise after you have consulted with your dealer, you are invited to
contact Entegra Coach Customer Service. We will work with your dealer to
ensure that every effort to resolve the matter is made.
For assistance, please call Entegra Coach Customer Service toll-free at 1-800-
945-4787. Or contact us on our website at [e-mail].
Our mailing address:
Entegra Coach Customer Service
P.O. Box 460
903 South Main Street
Middlebury IN 46540
Our shipping address:
Entegra Coach Customer Service
100 Bontrager Drive
Building # 42, Door # 4220
Middlebury IN 46540

SECTION 1 – WARRANTY & SERVICE ENTEGRA COACH MOTORHOMES
1-6
NOTE: Please provide the following information when contacting us for
assistance:
Customer name and current location.
Phone number where you can be reached.
17-digit chassis Vehicle Identification Number (VIN) or 9-digit Serial Number.
The current vehicle mileage.
If applicable, the component description, serial number and model number.
TO LOCATE AN INDEPENDENT ENTEGRA COACH DEALER
To locate an independent Entegra Coach dealer call us at our toll-free number 1-
800-945-4787.
ENTEGRA COACH CUSTOMER FIRST ROADSIDE ASSISTANCE
Entegra Coach has teamed up with Coach Net, the largest RV emergency road
service in the country to give you 24 hour, 7 days a week assistance in obtaining
dependable service when and where you need it.
We are offering this free of charge for the first 3 years from the date of purchase
(certain restrictions apply*).
For further details and instructions on how to access your Entegra Coach
Customer First Roadside Assistance benefits, please refer to your Member Benefit
Guide which will be mailed within 30 days from the date the completed Customer
Registration Form is received by Entegra Coach, or by calling 1-800-945-4787.
You may continue your Customer First Roadside Assistance benefits in the
following years at a special discounted rate, as a continued benefit. Please
contact Coach Net to discuss any applicable terms and rates for this
independently continued coverage at 1-877-801-0333.
*To qualify for coverage, your motor home must be eligible as set forth under the
terms of the applicable “Motorized Transferable Limited Warranty” offered by
Entegra Coach.
OBTAINING EMERGENCY WARRANTY REPAIR
If you are traveling and unable to locate an independent Entegra Coach dealer for
warranty service, please contact Entegra Coach Customer Service for assistance.
Our hours are Monday through Friday, 8 a.m. – 5 p.m. (closed holidays).
For weekend or after hours assistance:
If an independent Entegra Coach dealership is not located nearby, contact your
selling dealer service personnel for assistance. If your dealer is closed, check with
the campground personnel or telephone yellow pages for an RV repair center.
You or the repair center may be asked to return any part replaced during the
warranty repair.
NOTE: Failure to contact Entegra Coach Customer Service, unauthorized
or improper warranty repairs, or failure to return requested original parts
may result in loss of reimbursement(s) and loss of warranty.

ENTEGRA COACH MOTORHOMES SECTION 1 – WARRANTY & SERVICE
1-7
OBTAINING SERVICE FOR SEPARATELY WARRANTED ITEMS
The dealer where you purchased your ENTEGRA COACH motor home is
responsible for its proper servicing before delivery, and has an interest in your
continued satisfaction. We recommend your dealer perform all inspection,
warranty and maintenance services.
Some RV dealers may be authorized service centers for those individual
manufacturers (refer to your Chassis Guide or Owner’s Portfolio) whose products
are warranted separately and excluded from the Limited Warranty applicable to
the ENTEGRA COACH motor home offered by Entegra Coach.
To reduce delays, we would encourage you to check with your dealer before
contacting other repair centers.
Even if your independent Entegra Coach dealer is not an authorized repair center
for the product in question, they may be able to assist you in obtaining authorized
service.
OBTAINING SERVICE AT ENTEGRA COACH
Should your motor home be in need of service, and your dealer recommends that
the repairs be made at the Entegra Coach Customer Service facility, the motor
home may be returned to us with the following guidelines*:
You or your dealer must make a confirmed appointment 60 days prior to
dropping off the motor home at Entegra Coach Customer Service.
The holding tanks must be emptied and rinsed. We have a dumping station
available for customer use.
The propane system (if so equipped) and all electrical systems must be shut
down and turned off. We are not responsible for discharged batteries or
propane tanks.
During the appropriate season, please ensure the motor home has been
winterized.
Unless prior approval has been obtained from Entegra Coach Customer
Service, all personal items must be removed from the area where you are
requesting service repair and the refrigerator emptied.
All transportation costs are the responsibility of the owner. You may need to
arrange for alternative accommodations for some types of repairs. Please be
prepared accordingly.
*Entegra Coach Customer Service occasionally utilizes local independent repair facilities.
Your vehicle may be referred to or repaired by one of these local repair facilities.
PARTS &ACCESSORIES
Contact your independent Entegra Coach dealer for assistance in obtaining
replacement parts or accessories. Entegra Coach does not sell parts retail direct
or to non-independent Entegra Coach dealers. If the original part is no longer
available, Entegra Coach makes every effort to provide an appropriate substitute.

SECTION 1 – WARRANTY & SERVICE ENTEGRA COACH MOTORHOMES
1-8
AFTERMARKET ACCESSORIES
If you wish to make changes, consult your dealer before contacting other
resources. Even if the dealership is not an authorized representative of the
manufacturer of the product or component in question, they may be able to refer
you to a specialist for assistance.
Installation of aftermarket accessory(s) or other items may affect the Limited
Warranty applicable to your ENTEGRA COACH motor home, damage your motor
home and/or cause a failure. Entegra Coach accepts no responsibility for results
of work performed by unauthorized technicians.
CHANGE OF ADDRESS/OWNERSHIP
Please notify Entegra Coach Customer Service as soon as possible of a change
of address by writing or calling us. For notification of a change of ownership,
please fill out the appropriate form located in this manual and mail it to Entegra
Coach Customer Service along with documentation showing proof of ownership.
Please include your current vehicle mileage.
ENTEGRA COACH TRANSFER LIMITED WARRANTY PROCEDURE
The Entegra Coach "Motorized Transferable Limited Warranty" is transferable to a
second owner (certain restrictions apply*). Please contact an independent
Entegra Coach dealership for assistance to see if you are eligible.
*To qualify for coverage, your motor home must be eligible as set forth under the terms of
the applicable “Motorized Transferable Limited Warranty” offered by Entegra Coach.
EXTENDED OR FULL TIME USAGE
Your new motor home has been built for enjoyment in a recreational manner. It is
not intended for use as full-time quarters or a permanent residence. Continuous
living in your motor home could cause accelerated wear and damage to the
various components. Continuous or permanent living in your motor home may
void the “Motorized Transferable Limited Warranty” applicable to your ENTEGRA
COACH motor home.
COLD WEATHER USAGE
When used in freezing or below freezing temperatures, the following precautions
need to be taken:
Proper care should be taken with the fresh water and drainage systems to
avoid freeze-ups.
Propane gas (if so equipped) and sufficient power is needed for protection
from possible freeze-ups on the propane gas regulator. Keep in mind that
WARNING
Do not add any type of rack or frame to any motor home frame or chassis
part. The alteration to the length and/or weight distribution may result in
unstable handling, be a safety hazard, or could damage the motor home
com
p
onents.

ENTEGRA COACH MOTORHOMES SECTION 1 – WARRANTY & SERVICE
1-9
more frequent furnace operation will substantially increase battery draw and
propane gas use.
During cool weather usage, ventilation or addition of a dehumidifier may be
required to reduce condensation.
CONDENSATION
Condensation is a natural phenomenon. The amount of condensation will vary
with climate conditions, particularly the relative humidity. Condensation occurs
because there is water vapor present in the air, which each of us adds to by
breathing, bathing or cooking.
The water vapor usually collects on the coolest surfaces. When the temperature
reaches the “dew point” the water vapor in the air condenses and changes to a
liquid form. Proper ventilation and, if needed, the use of a dehumidifier will assist
in controlling the condensation. Many RV and marine dealers carry small
dehumidifiers sized for RV use.
MOTOR HOME WEIGHT LABEL
Vehicle weight labels are posted on all Entegra Coach manufactured recreation
vehicles so you can make a decision before your purchase as to how much cargo
capacity is important for you personally.
To ensure accuracy, your motor home was weighed and aligned before shipment
to your dealer.
Do not remove these labels from your motor home. If the labels are missing from
your motor home, contact your independent Entegra Coach dealer for assistance.
Fig. 1.1 Federal label
WARNING
The Motor home Weight Label is specific to the recreation vehicle for which it
is su
pp
lied and is not interchan
g
eable.
CAUTION
Condensation may cause dampness, mildew, mold, staining and, if allowed to
continue, it ma
y
result in dama
g
e to the motor home

SECTION 1 – WARRANTY & SERVICE ENTEGRA COACH MOTORHOMES
1-10
Fig 1.2 Weight information label
WEIGHT TERMS
GROSS VEHICLE WEIGHT RATING (GVWR) – The value specified by the
manufacturer as the maximum permissible weight of the fully loaded motor home.
GROSS AXLE WEIGHT RATING (GAWR) – The value specified by the vehicle
manufacturer as the load-carrying capacity of a single axle system, as measured
at the tire-to-ground interfaces. This is the total weight a given axle is capable of
carrying.
GROSS COMBINED WEIGHT RATING (GCWR) – The value specified by the
motor home manufacturer as the maximum allowable loaded weight of the motor
home in combination with its towed trailer or towed vehicle. The tongue weight of
a towed vehicle/ trailer counts as part of the motor home cargo.
UNLOADED VEHICLE WEIGHT (UVW) – The weight of this motor home as
manufactured at the factory with fuel, engine oil and coolants and if applicable, the
weight of a full tank of propane.
OCCUPANT AND CARGO CARRYING CAPACITY (OCCC) - Is equal to the
GVWR of the motor home, minus the weight of the motor home, as completed at
the factory, minus the weight of all occupants, including the driver, minus the
weight of all personal cargo, minus the weight of a full tank of chassis engine fuel
and, if applicable, minus the weight of a full tank of propane. The full weight of
potable water, including the water heater and the tongue weight of a towed
vehicle/ trailer counts as cargo in or on the motor home. Additions to or other
changes made to the motor home after it left the factory will affect (reduce) the
OCCC.
WARNING
Your motor home braking system is designed and rated for operation at
GVWR not GCWR.

ENTEGRA COACH MOTORHOMES SECTION 1 – WARRANTY & SERVICE
1-11
The following labels are located on the inward-facing surface of the main entry
door of the motor home and on the lower sidewall left of the driver’s seat.
The upper portion of the label is the federally required OCCC label that indicates
the total combined weight value of occupants and cargo that may be placed in or
on your motor home as it was manufactured and weighed before leaving the
factory. This label also indicates the number of safety seat belts that have been
installed at the factory. Additions or other changes made to the motor home after
it left the factory will affect (reduce) the OCCC.
Fig. 1.2a Federal OCCC and voluntary weight labels
The lower portion of the label is provided voluntarily by Entegra Coach that
indicates the weight value of the motor home as it was manufactured and weighed
before leaving the factory. This label also indicates the GCWR of the completed
motor home.
Fig. 1.2b Federal OCCC and voluntary weight labels
The motor home towing and braking label is located on the rear bumper above the
hitch receiver.
MOTOR HOME OCCUPANT AND CARGO CARRYING CAPACITY
VIN: XXXXXXXXXXXXXXXXX
THE COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD NEVER EXCEED:
XXX kg. OR (XXXX Lbs)
SAFETY BELT EQUIPPED SEATING CAPACITY: X
CAUTION:
A FULL LOAD OF WATER EQUALS XXX kg. OR (XXX Lbs.) OF CARGO @ 1 kg/L (8.3 Lb/gal)
AND THE TONGUE WEIGHT OF A TOWED TRAILER COUNTS AS CARGO
THE WEIGHT OF THIS RECREATIONAL VEHICLE MOTOR HOME AS COMPLETED AT THE
FACTORY WITH FULL PROPANE TANK AND FULL ENGINE FUEL IS:
XXXX kg. OR (XXXXX Lbs.)
THE GCWR OF THIS RECREATION VEHICLE MOTOR HOME IS: XXXX kg OR (XXXXXLbs)
CONSULT YOUR DEALER AND SEE OWNER’S MANUAL FOR DEFINITIONS, ADDITIONAL
WEIGHT, LOADING ,WEIGHING INFORMATION AND TOWING GUIDELINES INCLUDING
AUXILLIARY BRAKE REQUIREMENTS FOR ANY TOWED TRAILER OR VEHICLE.

SECTION 1 – WARRANTY & SERVICE ENTEGRA COACH MOTORHOMES
1-12
Be sure to read and follow the guidelines and information stated on this label:
WARNING:
YOUR MOTOR HOME CHASSIS IS RATED FOR TOWING OPERATION AT GVWR NOT GCWR.
CONSULT YOUR CHASSIS OWNER’S MANUAL (S)FOR SPECIFIC WEIGHING
INSTRUCTIONS AND TOWING GUIDELINES.THE BRAKING CAPACITY OF YOUR MOTOR
HOME IS NOT NECESSARILY AS GREAT AS THE TOWING CAPACITY.
SEPARATE BRAKING SYSTEMS SHOULD BE USED FOR CONTROL OF A TOWED VEHICLE,
(AUTO,TRAILER,BOAT,ETC.), BEHIND THE MOTOR HOME.IF THE TOWED VEHICLE
MEETS OR EXCEEDS THE MINIMUM WEIGHT AS DETERMINED BY THE CHASSIS
MANUFACTURER,(THIS MINIMUM WEIGHT RATING WILL VARY BY CHASSIS AND CHASSIS
MANUFACTURER), CONTACT YOUR CHASSIS DEALER OR MANUFACTURER FOR
ASSISTANCE IN DETERMINING WHETHER A SEPARATE BRAKING SYSTEM IS
RECOMMENDED AND WHAT LIMITS THERE ARE FOR YOUR TOWING COMBINATION AND
TRAVELING SAFETY.
Fig. 1.3 Towing & braking warning label
For more information
Consult a hitch specialist or your dealer for assistance when preparing your motor
home for towing a vehicle or trailer. Refer to the Chassis Guide for additional
information.
WARNING
Do not exceed any applicable motor home weight ratings. Doing so could
damage your motor home or affect handling and braking characteristics.