Epson L565 User manual

L565 User's Guide

Contents
L565 User's Guide ..................................................................................................................................... 13
Product Basics .......................................................................................................................................... 14
Using the Control Panel ..................................................................................................................... 14
Control Panel Buttons and Lights .................................................................................................. 14
Status Icons .............................................................................................................................. 15
Entering Characters on the LCD Screen ....................................................................................... 16
Changing LCD Screen Language.................................................................................................. 16
Turning Off Control Panel Sounds................................................................................................. 17
Adjusting the Screen Contrast ....................................................................................................... 17
Product Parts Locations ..................................................................................................................... 18
Product Parts - Top and Front ....................................................................................................... 19
Product Parts - Inside .................................................................................................................... 21
Product Parts - Back...................................................................................................................... 22
Using Eco Mode and Other Power Saving Settings ........................................................................... 22
Changing the Eco Settings ............................................................................................................ 22
Changing the Sleep Timer Settings ............................................................................................... 23
Changing the Power Off Timer Settings ........................................................................................ 24
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 25
Using Epson Email Print ............................................................................................................... 25
Using the Epson iPrint Mobile App ................................................................................................ 26
Using Epson Remote Print ........................................................................................................... 26
Using Epson Scan to Cloud........................................................................................................... 27
Using AirPrint .................................................................................................................................... 27
Using Google Cloud Print................................................................................................................... 28
Setting Up Google Cloud Print on a Chromebook ......................................................................... 29
Wi-Fi or Wired Networking........................................................................................................................ 31
Wi-Fi Infrastructure Mode Setup......................................................................................................... 31
Selecting Wireless Network Settings From the Control Panel ....................................................... 32
Wi-Fi Direct Mode Setup .................................................................................................................... 34
Enabling Wi-Fi Direct Mode ........................................................................................................... 35
3

Wi-Fi Protected Setup (WPS)............................................................................................................. 37
Using WPS to Connect to a Network ............................................................................................. 37
Printing a Network Status Sheet......................................................................................................... 38
Changing or Updating Network Connections ..................................................................................... 39
Accessing the Web Config Utility................................................................................................... 39
Changing a USB Connection to a Wi-Fi Connection...................................................................... 40
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 40
Connecting to a New Wi-Fi Router ................................................................................................ 41
Disabling Wi-Fi Features ............................................................................................................... 41
Loading Paper ........................................................................................................................................... 43
Loading Paper for Documents ........................................................................................................... 43
Loading Paper for Photos .................................................................................................................. 46
Loading Envelopes ............................................................................................................................ 49
Paper Loading Capacity ..................................................................................................................... 52
Available Epson Papers ..................................................................................................................... 52
Paper or Media Type Settings ............................................................................................................ 53
Placing Originals on the Product ............................................................................................................. 54
Placing Originals on the Scanner Glass ............................................................................................. 54
Placing Originals in the Automatic Document Feeder ........................................................................ 55
Copying ...................................................................................................................................................... 58
Copying Documents or Photos........................................................................................................... 58
Paper Size Settings - Copying............................................................................................................ 59
Copying Options................................................................................................................................. 59
Printing from a Computer ......................................................................................................................... 61
Printing with Windows ........................................................................................................................ 61
Selecting Basic Print Settings - Windows ...................................................................................... 61
Print Quality Options - Windows ............................................................................................... 63
Multi-Page Printing Options - Windows..................................................................................... 64
Selecting Double-sided Printing Settings - Windows ..................................................................... 64
Double-sided Printing Options - Windows................................................................................. 66
Selecting Additional Layout and Print Options - Windows ............................................................. 66
Custom Color Correction Options - Windows............................................................................ 68
4

Image Options and Additional Settings - Windows.................................................................... 69
Header/Footer Settings - Windows ........................................................................................... 70
Selecting a Printing Preset - Windows........................................................................................... 71
Selecting Extended Settings - Windows ........................................................................................ 72
Extended Settings - Windows ................................................................................................... 73
Printing Your Document or Photo - Windows................................................................................. 74
Checking Print Status - Windows.............................................................................................. 76
Selecting Default Print Settings - Windows.................................................................................... 76
Changing the Language of the Printer Software Screens ......................................................... 77
Changing Automatic Update Options ............................................................................................ 78
Printing with OS X .............................................................................................................................. 79
Selecting Basic Print Settings - OS X ............................................................................................ 80
Print Quality Options - Mac OS X.............................................................................................. 83
Print Options - OS X ................................................................................................................. 83
Selecting Page Setup Settings - OS X........................................................................................... 84
Selecting Print Layout Options - OS X........................................................................................... 85
Sizing Printed Images - OS X ........................................................................................................ 86
Managing Color - OS X.................................................................................................................. 86
Color Matching and Color Options - OS X................................................................................. 87
Printing Your Document or Photo - OS X....................................................................................... 88
Checking Print Status - OS X .................................................................................................... 89
Selecting Printing Preferences - OS X........................................................................................... 90
Printing Preferences - OS X...................................................................................................... 91
Cancelling Printing Using a Product Button........................................................................................ 91
Scanning .................................................................................................................................................... 92
Starting a Scan................................................................................................................................... 92
Starting a Scan Using the Product Control Panel .......................................................................... 92
Changing Default Scan Button Settings.................................................................................... 94
Starting a Scan Using the Epson Scan Icon .................................................................................. 94
Starting a Scan from a Scanning Program..................................................................................... 96
Selecting Epson Scan Settings .......................................................................................................... 98
Scan Modes................................................................................................................................... 98
Selecting the Scan Mode............................................................................................................... 99
5

Scanning in Home Mode ............................................................................................................... 99
Selecting a Scan Area - Home Mode ...................................................................................... 102
Available Image Adjustments - Home Mode ........................................................................... 105
Selecting a Scan Size - Home Mode....................................................................................... 106
Scanning in Office Mode.............................................................................................................. 109
Selecting a Scan Area - Office Mode ...................................................................................... 110
Available Image Adjustments - Office Mode ........................................................................... 112
Scanning in Professional Mode ................................................................................................... 113
Available Image Types - Professional Mode ........................................................................... 116
Selecting a Scan Area - Professional Mode............................................................................ 116
Available Image Adjustments - Professional Mode ................................................................. 119
Selecting a Scan Size - Professional Mode............................................................................. 121
Image Preview Guidelines........................................................................................................... 124
Scan Resolution Guidelines ........................................................................................................ 124
Selecting Scan File Settings ........................................................................................................ 126
Available Scanned File Types and Optional Settings.............................................................. 127
Scanning with OS X Using Image Capture....................................................................................... 128
Available Scan Settings - OS X Image Capture........................................................................... 130
Scanning Special Projects................................................................................................................ 130
Scanning to a PDF File................................................................................................................ 131
Restoring Photo Colors as You Scan .......................................................................................... 134
Faxing....................................................................................................................................................... 135
Connecting a Telephone or Answering Machine .............................................................................. 135
Setting Up Fax Features .................................................................................................................. 140
Setting Up Fax Features Using the Product Control Panel .......................................................... 140
Selecting Your Country or Region........................................................................................... 140
Selecting the Date and Time................................................................................................... 141
Using the Fax Setup Wizard ................................................................................................... 142
Selecting the Line Type........................................................................................................... 145
Setting the Number of Rings to Answer .................................................................................. 146
Selecting Advanced Fax Settings ........................................................................................... 147
Basic Settings - Fax ................................................................................................................ 147
Receive Settings - Fax............................................................................................................ 148
6

Security Settings - Fax............................................................................................................ 149
Printing Fax Reports ............................................................................................................... 150
Fax Report Options................................................................................................................. 150
Setting Up Fax Features Using the Fax Utility - Windows............................................................ 151
Setting Up Fax Features Using the Fax Utility - OS X.................................................................. 152
Setting Up Contacts and Contact Groups......................................................................................... 153
Setting Up Contacts Using the Product Control Panel................................................................. 154
Creating a Contact .................................................................................................................. 154
Editing or Deleting a Contact .................................................................................................. 156
Creating a Contact Group ....................................................................................................... 157
Editing or Deleting a Group..................................................................................................... 159
Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows ............................................ 161
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X .................................................. 164
Sending Faxes ................................................................................................................................. 166
Sending Faxes from the Product Control Panel........................................................................... 166
Faxing from the Control Panel ................................................................................................ 166
Fax Send Settings................................................................................................................... 167
Dialing Fax Numbers from a Connected Telephone ............................................................... 169
Sending a Fax at a Specified Time ......................................................................................... 170
Sending Faxes Using the Fax Utility - Windows .......................................................................... 171
Sending Faxes Using the Fax Utility - OS X................................................................................. 174
Receiving Faxes............................................................................................................................... 177
Fax Reception ............................................................................................................................. 177
Receiving Faxes Automatically.................................................................................................... 178
Receiving Faxes Manually........................................................................................................... 178
Receiving a Fax by Polling .......................................................................................................... 178
Refilling Ink .............................................................................................................................................. 180
Ink Safety Precautions ..................................................................................................................... 180
Check Ink Levels .............................................................................................................................. 181
Checking Ink Levels with Windows.............................................................................................. 182
Checking Ink Levels with OS X.................................................................................................... 183
Disabling Special Offers with Windows ....................................................................................... 184
Purchase Epson Ink ......................................................................................................................... 186
7

Ink Bottle Part Numbers............................................................................................................... 186
Refilling the Ink Tanks ...................................................................................................................... 186
Adjusting Print Quality............................................................................................................................ 193
Print Head Maintenance................................................................................................................... 193
Print Head Nozzle Check............................................................................................................. 193
Checking the Nozzles Using the Product Control Panel ......................................................... 193
Checking the Nozzles Using a Computer Utility...................................................................... 196
Print Head Cleaning .................................................................................................................... 199
Cleaning the Print Head Using the Product Control Panel ...................................................... 199
Cleaning the Print Head Using a Computer Utility................................................................... 200
Ink Tube Flushing ........................................................................................................................ 203
Flushing the Ink Tubes Using a Computer Utility .................................................................... 203
Print Head Alignment ....................................................................................................................... 204
Aligning the Print Head Using the Product Control Panel ............................................................ 205
Aligning the Print Head Using a Computer Utility......................................................................... 205
Cleaning the Paper Path .................................................................................................................. 207
Checking the Number of Sheets....................................................................................................... 208
Checking the Sheet Counter - Windows ...................................................................................... 208
Checking the Sheet Counter - OS X ............................................................................................ 209
Cleaning and Transporting Your Product ............................................................................................. 211
Cleaning Your Product ..................................................................................................................... 211
Transporting Your Product ............................................................................................................... 213
Solving Problems .................................................................................................................................... 216
Checking for Software Updates........................................................................................................ 216
Product Status Messages ................................................................................................................ 217
Running a Product Check ................................................................................................................ 218
Resetting Control Panel Defaults ..................................................................................................... 219
Solving Setup Problems ................................................................................................................... 219
Noise After Filling the Ink............................................................................................................. 220
Software Installation Problems .................................................................................................... 220
Control Panel Setup Problems .................................................................................................... 221
USB Connection Problems.......................................................................................................... 221
Solving Network Problems ............................................................................................................... 221
8

Product Cannot Connect to a Wireless Router or Access Point .................................................. 222
Cannot Print Over a Network....................................................................................................... 223
Network Software Cannot Find Product on a Network................................................................. 224
Product Does Not Appear in OS X Printer Window...................................................................... 225
Cannot Print Over a Network....................................................................................................... 225
Cannot Scan Over a Network ...................................................................................................... 226
Solving Copying Problems ............................................................................................................... 227
Product Makes Noise, But Nothing Copies.................................................................................. 227
Product Makes Noise When It Sits for a While............................................................................. 227
Solving Paper Problems................................................................................................................... 227
Paper Feeding Problems............................................................................................................. 228
Paper Jam Problems ................................................................................................................... 228
Document Jams in the Automatic Document Feeder .................................................................. 230
Paper Ejection Problems ............................................................................................................. 233
Solving Problems Printing from a Computer..................................................................................... 234
Nothing Prints.............................................................................................................................. 234
Product Icon Does Not Appear in Windows Taskbar ................................................................... 235
Printing is Slow ............................................................................................................................ 236
Solving Page Layout and Content Problems.................................................................................... 237
Inverted Image............................................................................................................................. 237
Too Many Copies Print ................................................................................................................ 237
Blank Pages Print ........................................................................................................................ 238
Incorrect Margins on Printout....................................................................................................... 238
Incorrect Characters Print............................................................................................................ 239
Incorrect Image Size or Position.................................................................................................. 239
Slanted Printout........................................................................................................................... 240
Solving Print Quality Problems......................................................................................................... 240
White or Dark Lines in Printout .................................................................................................... 241
Blurry or Smeared Printout .......................................................................................................... 241
Faint Printout or Printout Has Gaps ............................................................................................. 243
Grainy Printout............................................................................................................................. 243
Incorrect Colors ........................................................................................................................... 244
Solving Scanning Problems ............................................................................................................. 245
9

Scanning Software Does Not Operate Correctly ......................................................................... 245
Cannot Start Epson Scan ............................................................................................................ 246
Solving Scanned Image Quality Problems ....................................................................................... 246
Image Consists of a Few Dots Only............................................................................................. 247
Line of Dots Appears in All Scanned Images............................................................................... 247
Straight Lines in an Image Appear Crooked ................................................................................ 248
Image is Distorted or Blurry ......................................................................................................... 248
Image Colors are Patchy at the Edges ........................................................................................ 248
Image is Too Dark ....................................................................................................................... 249
Back of Original Image Appears in Scanned Image .................................................................... 249
Ripple Patterns Appear in an Image ............................................................................................ 249
Image is Scanned Upside-Down ................................................................................................. 249
Scanned Image Colors Do Not Match Original Colors................................................................. 250
Scan Area is Not Adjustable in Thumbnail Preview ..................................................................... 250
Scanned Image Edges are Cropped ........................................................................................... 251
Solving Faxing Problems.................................................................................................................. 251
Cannot Send or Receive Faxes................................................................................................... 251
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 253
Message Appears Prompting You to Reset Ink Levels..................................................................... 253
Uninstall Your Product Software....................................................................................................... 254
Uninstalling Product Software - Windows.................................................................................... 254
Uninstalling Product Software - OS X .......................................................................................... 255
Where to Get Help............................................................................................................................ 256
Technical Specifications ........................................................................................................................ 258
Windows System Requirements ...................................................................................................... 258
OS X System Requirements............................................................................................................. 259
Paper Specifications ........................................................................................................................ 259
Printable Area Specifications ........................................................................................................... 260
Automatic Document Feeder (ADF) Specifications .......................................................................... 261
Scanning Specifications ................................................................................................................... 262
Fax Specifications ............................................................................................................................ 262
Ink Specifications ............................................................................................................................. 263
Interface Specifications .................................................................................................................... 264
10

Network Interface Specifications ...................................................................................................... 264
Dimension Specifications ................................................................................................................. 265
Electrical Specifications ................................................................................................................... 266
Environmental Specifications ........................................................................................................... 266
Safety and Approvals Specifications ................................................................................................ 266
Notices ..................................................................................................................................................... 267
Trademarks...................................................................................................................................... 267
Copyright Notice............................................................................................................................... 267
A Note Concerning Responsible Use of Copyrighted Materials................................................... 268
Default Delay Times for Power Management for Epson Products ............................................... 268
Copyright Attribution.................................................................................................................... 268
11

L565 User's Guide
Welcome to the L565 User's Guide.
For a printable PDF copy of this guide, click here.
13

Product Basics
See these sections to learn about the basic features of your product.
Using the Control Panel
Product Parts Locations
Using Eco Mode and Other Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Using Google Cloud Print
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Entering Characters on the LCD Screen
Changing LCD Screen Language
Turning Off Control Panel Sounds
Adjusting the Screen Contrast
Parent topic: Product Basics
Control Panel Buttons and Lights
14

1The power button and light
2The home button
3 The Rellamar/Pausa button
4The Cancelar/Reiniciar button
5 The LCD screen
6 The arrow buttons and the OK button
7The anterior button
8 The numeric keypad
9 The Contactos button
10 The Iniciar Negro button
11 The Iniciar Color button
Status Icons
Parent topic: Using the Control Panel
Status Icons
Status icons may be displayed on the LCD screen depending on the product's status.
Icons Description
Originals are detected in the ADF (Automatic Document Feeder)
No Ethernet connection
Ethernet connection has been established
Wi-Fi network error has occurred or the product is searching for a connection
Wi-Fi connection has been established; the number of bars indicates the
connection's signal strength
Ad hoc connection has been established
Wi-Fi Direct mode connection has been established
15

Icons Description
Simple AP mode connection has been established
Not connected to a Wi-Fi network
Simple AP and Wi-Fi Direct modes are disabled
Eco Mode setting is enabled
Parent topic: Control Panel Buttons and Lights
Entering Characters on the LCD Screen
Follow these guidelines to enter characters for passwords and other settings.
• To enter letters or symbols, press the buttons on the numeric keypad repeatedly to scroll through
characters.
• To enter numbers or change the case of letters, press the up or down arrow button.
• To delete the previous character, press the left arrow button.
• To enter a space, press the right arrow button.
Parent topic: Using the Control Panel
Changing LCD Screen Language
You can change the language used on the LCD screen.
1. Press the up or down arrow button, select Setup, and press the OK button.
16

You see a screen like this:
2. Press the down arrow button, select Common Settings, and press the OK button.
3. Press the down arrow button, select Language, and press the OK button.
4. Select a language and press the OK button.
Parent topic: Using the Control Panel
Turning Off Control Panel Sounds
You can turn off the sound heard when you press buttons on the control panel.
1. Press the home button, if necessary.
2. Press the up or down arrow button, select Setup, and press the OK button.
3. Press the down arrow button, select Common Settings, and press the OK button.
4. Select Sound and press the OK button.
5. Select Button Press and press the OK button.
6. Press the down arrow button until the sound is turned off, then press the OK button.
7. Press the home button to exit.
Parent topic: Using the Control Panel
Adjusting the Screen Contrast
You can adjust the contrast of the LCD screen.
1. Press the up or down arrow button, select Setup, and press the OK button.
You see a screen like this:
17

2. Press the down arrow button, select Common Settings, and press the OK button.
3. Select LCD Contrast and press the OK button.
4. Press the up or down arrow button to adjust the screen contrast.
5. Press the OK button to exit.
Parent topic: Using the Control Panel
Product Parts Locations
See these sections to identify the parts on your product.
Product Parts - Top and Front
Product Parts - Inside
Product Parts - Back
Parent topic: Product Basics
18

Product Parts - Top and Front
1 Edge guide
2 Sheet feeder
3 Paper support
4 Feeder guard
5 Output tray
19

1 ADF cover
2 Automatic Document Feeder (ADF)
3 ADF edge guide
4 ADF output tray
20