Escient Vision VX User manual

Escient Vision VX-600 Installation Guide
Version: M51003-06A1

Escient Vision VX-600 Installation Guide
Version: M51003-06A1 2
Welcome 4
Congratulations and thank you... 4
Warnings and Precautions 5
VX Contents 5
What You Need to Setup the Vision VX Server 5
Getting Started 7
Setting up VX 7
Step 1: Connect the Ethernet cable 7
Step 2: Connect the power cord 7
Step 3: Inspect the 4 drive trays 7
Step 4: Turn on your Vision 7
Conguring VX Server from a PC 8
Conguring Multiple VX Servers 8
Language Settings 8
Network Settings 8
Importing Your Media 9
Conguring Vision Clients for Media Import to
VX Servers 9
To congure media storage from your Vision VS or VC client: 9
Importing Movies and Videos 10
To import DVD discs to a VX server from a VS or VC: 10
To import movies and videos from your computer: 10
Importing Music 10
To import CD discs to a VX server from a VS or VC: 10
To import digital audio les from your computer: 10
Importing Photos 10
To import digital photo les from your computer: 10
Changing Vision VX Server Settings 11
To change the language for the on-screen menus 11
To set the time zone 11
To change the Ethernet network settings 11
To test the network settings 11
To change the server name 11
To congure network storage locations 11
To enable password security 11
To view information about your Vision 11
To view information about the server’s hard drives 11
To enable Escient Early Detection Monitoring 11
To view information about the content on your Vision 12
To lookup metadata for unknown content on your
Vision 12
To delete movies and music from your Vision 12
To delete photos from your Vision 12
Tips and Troubleshooting 13
Pre-Installation 13
Concurrent Operations 13
VS Server Limits 13
VX Server Limits 13
Installing and Using a UPS 14
(Uninterruptable Power Supply) 14
Supported UPS Devices 14
Unsupported UPS Devices 14
Region Coding 14
Supported File Types 14

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Sharing Vision’s Music with Fireball Music Servers 15
Sharing Fireball Music with your Vision Music Server 15
Escient Early Detection Monitoring System (EDMS) 15
Service and Support 16
Finding your VX serial number 16
Contacting Escient Technical Support 16
Important Care and Cleaning Information 16
Using Connectors and Ports 16
Keeping Vision Within Acceptable Temperatures 16
Keeping the Outside of Vision Clean 16
Specications 17
Power and Environmental Specications 17
Physical Specications 17
Power Consumption 17
3rd Party Certications 17
FCC Part 15, Subpart B 17
Vision FAQ 18
Movies Q&A 18
Music Q&A 18
Photo Related Q&A 19
Networking Q&A 19
Technical Q&A 19
Escient End User License Agreement 20
Third Party End User License
Agreements 22
Gracenote® End User License Agreement 22

Escient Vision VX-600 Installation Guide
Version: M51003-06A1 4
Welcome
Congratulations and thank you...
...for purchasing the Escient Vision VX Server! This Installation Guide describes the features and proper use of the Vision VX Series products. At the time of printing, the screen
shot images in this user’s guide matched the product’s user interface screens. However, since Vision has the capability of downloading software updates and enhancements,
the resulting screen updates may no longer match the images in this user’s guide. Please check the Escient website for more information about software updates.

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Warnings and Precautions
• Donotusethisapparatusnearwater.
• Cleanonlywithadrycloth.
• Donotblockanyventilationopeings.
• Donotinstallnearanyheatsourcessuchasradiators,heatregisters,stoves,or
other apparatus (including ampliers) that produce heat.
• Toreducetheriskofelectricshock,donotremovethecover.Nouserservice-
able parts are inside. Refer servicing to qualied service personnel.
• Topreventelectricshock,donotusea3wireto2wireadapterplug.
• Athreepronggroundedoutletisrequired.
• Youarecautionedthatanychangeormodicationnotexpresslyapprovedin
this manual or approved in writing by an authorized representative of Escient
could void your warranty and/or your authority to operate this equipment.
• Neverremovedriveswhilethepowerison
• Neverpowerontheunitwithlessthan4drivesproperlyinstalled
VX Contents
• PowerCable
• EthernetCable
• ThisInstallationGuide
What You Need to Setup the Vision VX Server
• OneormoreVisionSeriesVSorVCclients
• AGigabitEthernetswitch(notahub).Theswitchmustbeconnectedtoa
networkrouterwithbroadbandInternetaccess(DSL,Cable,LAN,FIOS)
• UPS-UninterruptablePowerSupply(optional)
Note: The VX Series products must be installed with at least one Vision VS
Series or VC Series product to be able to browse and playback music, movies,
videos, and photos which are stored on the VX server.

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VX at a Glance
Front Panel
1. PowerButtonandStatusLED
2. LANActivityLED
3. 4DriveStatusLEDs
4. 1SystemStatusLED
5. 1TBdrivesandtrays(x4)
Back Panel
6. PowerConnector
7. Power Switch
8. CoolingFans(x3)
9. Gigabit Ethernet Port
10. USBPort(x2)
11. Reset Button*
* = the RESET button may destroy all of your data.
Neverusethisbuttonunlessinstructedtodoso
by Escient Tech Support.
LED Identication Chart
LED INDICATION COLOR STATUS DESCRIPTION
SYSTEMSTATUS
Green Solid VolumeNormal
Orange
Solid Available volume space < 1GB
System rmaware not installed
Blinking Volumedegradedorcrashed/Novolume
Green/Orange Blinking CheckingMemory
LAN Green
Solid NetworkisUp
Blinking NetworkisActive
O NetworkisDown
DRIVESTATUS
1 ~ 4
Green
Solid DiskisReady
Blinking DiskisBeingAccessed
O NoInternalDisk
Orange Blinking CannotRead/Write
POWER Green
Solid System Ready
Blinking BootingUp/ShuttingDown
O PowerO
1 2 3 4
5
10
5 5 5
6 7
8
9
8 8
11

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Getting Started
UsetheinformationinthischaptertosetupandcongureyourVisionsystem.
To get started you need to:
1. ProperlycongureoneormoreVisionVSorVCclientsonyourEthernetnet-
work.
2. ConnectVisiontoyourEthernetnetwork
Important: Read all of the following installation instructions and the safety
information in the included carefully before you plug Vision into a power outlet.
Setting up VX
Rackmounting the Server
The Vision VX ships with two rackmount brackets and four
nuts. If you wish to mount your VX server in a rack, attach
the two rackmount brackets to the front sides of the VX
chassis. Make sure that your rack has plenty of airow on
all sides of the VX chassis to prevent overheating.
Step 1: Connect the Ethernet cable
ConnectaCAT6ratedEthernetcablefromyourgigabitEthernetswitchtotheEther-
net port on the back of Vision VX Server.
Step 2: Connect the power cord
Plug one end of the power cord into the back of Vision VX Server and the other end
into a power outlet.
Note: Escient recommends the use of a UPS (uninterruptable power supply)
with surge suppression for all Vision products.
Step 3: Inspect the 4 drive trays
Make sure that all 4 1TB drives are fully inserted and the silver eject tabs are secured.
Step 4: Turn on your Vision
SetthepowerswitchonthebackpaneloftheVXtotheONpositionthenpressand
releasethepowerbuttononthefrontpanel.TheLEDsonthefrontpanelwilllight
and the Vision will begin to start up. The VX is fully setup when:
• TheGreenPowerLEDissolid
• TheGreenLANindicatorisashing
• All4DiscStatusLEDsaresolidgreen
• TheSystemStatusLEDissolidgreen.YouwillhearashortbeepfromtheVX
when the boot sequence is complete.

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Conguring VX Server from a PC
Since the Vision VX does not connect directly to a display device, you must connect
to the VX using a computer and web browser connected to the same network. Enter
“vision-vx” into your web browser to locate and connect to your vision server from a
WindowsPC.
The rst time you use Vision you may be prompted to select a language. Vision may
automatically attempt to connect to the Internet through your home network to
register and check for any software updates. If any of these steps fail, simply follow
theonscreeninstructionsasyoufollowthenextsection.
Conguring Multiple VX Servers
If you have more than 1 VX Server in your Vision system you must rename each
serveronebyonesothattheyhavedierentnetworknames.Connect,poweron,
andcongureeachserverONEATATIMEandrenameeach.Forexample,connectto
the rst server using “vision-vx” then rename it to “vx1”.
Repeat the steps for each additional server (connect, power on, and congure)
renaming them: “vx2”, “vx3”, etc....
Language Settings
Select one of the available languages for Vision’s on-screen user interface.
Network Settings
If you connected to your VX using the network name“vision-vx”you can remotely
accessandchangethedefaultTCP-IPaddresssettings.Ifyournetworkissetupto
dynamicallyassignIPaddressesusingDHCP,Visionwillautomaticallydetectyour
network and congure itself. If you want to use static network settings, you will have
tomanuallyenteryourIPaddress,subnetmask,routeraddress,andDNSaddresses.
Followtheon-screeninstructionsformanuallyconguringandtestingyournetwork
settings.
Note: The VX must get an IP address from a DHCP router for initial setup.
6Main Menu
6Language Settings6Network Settings

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Importing Your Media
Vision allows unprecedented ease of use for managing your movies, music,
videos, and photos from any room of your home. Using Vision, you can watch
or listen to:
• ADVDorCDinsertedintothefrontpaneldrive
• MoviesandvideosthatwereimportedintotheVisionsystem
• MusicthatwasimportedintotheVisionsystem
• PhotoslideshowsthatwereimportedintotheVisionsystem
• RhapsodyDirectsubscriptionmusicservice(over4millionsongs!)
• MusicstoredonEscientFireballmusicservers
• MusicstoredonyourAppleiPod(usingtheEscientFP-1)
WhenyouimportmediaintoVision,itwillautomaticallydownloadalloftheinfor-
mation about the movie (actors, genre, running time, description, cover art, etc…) or
music (artist, album, track, cover art, etc…) using your Internet connection and build
a library of information that allows you to easily browse, select, and play anything
in your collection from any room of your home using the simple and intuitive on-
screen user interface and wireless remote.
Note: “Display and Play” is the default mode for the VS and VC’s optical disc
drive. You can set the drive to “Import and Eject” a disc using the DVD/CD Player
preferences.
Conguring Vision Clients for Media Import to VX Servers
Since the Vision VX is a network attached storage device, you’ll want to tell your
Vision clients to store media either locally or remotely on your VX Server. This is ac-
complishedontheVSandVCclientsusingtheTVuserinterface.
To congure media storage from your Vision VS or VC client:
1. ChooseSetupfromtheMainMenu.
2. ChooseNetwork.
3. ChooseConnecttoServer…
4. Select each Vision Server that you want to store your media on. A check mark
isplacednexttoeachserverthatthisclientcanreadfromandwriteto.
Note: You can select up to 4 Vision VS or VX servers at a time from any VS or VC
client.
5. PressBACKtogobackonelevel.
6. ChooseNetworkStorage.
7. MediaimportedfromthisVSorVCclientwillbeimportedtotheVisionstorage
servers on your network in the order that they are displayed on this screen.
Whentherstserverislled,newmediawillautomaticallygoonthenext
available server with enough free space.
8. To rearrange the order that servers are automatically lled, use the < and >
arrows on the remote to move the selected server up or down in the list.
6Connect to Server 6Network Storage

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Importing Movies and Videos
TherearetwomethodsforimportingyourDVDdiscsintotheVisionSystem.Most
commercialDVDdiscscanbeimportedtotheVisionsystemusingthefrontpanel
driveofaVSorVCclientonyourEthernetnetwork.Unencryptedmoviesandvideos
canbeimportedfromyourPC/Macoverthenetworkusingstandardlesharing
techniques.
To import DVD discs to a VX server from a VS or VC:
1. InserttheDVDintothefrontpanelopticaldiscdriveofaVSorVCclient.
2. PressBACKontheremotetodisplaytheDVD/CDPlayerMenu.
3. SelectIMPORT
4. Read and conrm the Import Agreement.
TheDVDwillbeimportedintotheVisionsystemthenejected
(aslongasImportandEjectissetonyourVS/VCDVDPreferences).
To import movies and videos from your computer:
1. Enter \\vision-vx\intotheAddressbarofawindowonyourPCtoconnectto
your Vision VX server.
2. SelecttheIMPORTvolume.
3. DragyourISOformatedmovies/videosfromyourPCtotheIMPORTfolder.
4. Whentheimportiscomplete,themoviewillbeaddedtotheMovieslibrary
on your Vision.
If Vision is unable to determine the name of the movie (such as the case if you im-
portahomemovie)itwillappearas“Unknown”.Youcaneditthemetadataforyour
movie/video to change how it appears in the Movies library.
Importing Music
TherearetwomethodsforimportingyourmusicintotheVisionSystem.MusicCDs
canbeimportedtotheVisionsystemusingthefrontpaneldriveofaVSorVCclient
ordigitalmusiclescanbeimportedfromyourPC/Macoverthenetwork.
To import CD discs to a VX server from a VS or VC:
1. InserttheCDintothefrontpanelopticaldiscdrive.
2. PressBACKontheremotetodisplaytheDVD/CDPlayerMenu.
3. SelectIMPORT
TheCDwillbeimportedintotheVisionsystemusingthecurrentmusicencoderand
ejected(aslongasImportandEjectissetonyourVS/VCDVDPreferences).
To import digital audio les from your computer:
1. Enter \\vision-vx\intotheAddressbarofawindowonyourPCtoconnectto
your Vision VX server.
2. SelecttheIMPORTvolume.
3. DragyourdigitalmusiclesfromyourPCtotheIMPORTfolder.
4. Whentheimportiscomplete,themusicwillbeaddedtotheMusiclibraryon
your Vision.
If Vision is unable to determine the artist, album, or track information for the music
les,theywillappearas“Unknown”.Youcaneditthemetadataforyourmusicto
change how it appears in the Music library.
Importing Photos
DigitalphotoscanbeimportedtotheVisionsystemfromyourPC/Macoverthe
network.
To import digital photo les from your computer:
1. Enter \\vision-vx\intotheAddressbarofawindowonyourPCtoconnectto
your Vision VX server.
2. SelectthePHOTOSvolume.
3. DragfoldersofphotosfromyourPCtothePHOTOSfolder.
4. Whentheimportiscomplete,thenameofthefolderwillbeaddedtothe
Photo library on your Vision.
For example: If you want to import photos of your Summer vacation onto your
Vision, create a folder called “Summer Vacation” on your PC and place the pho-
tos that you want to import into Vision inside. After you copy this folder to your
Vision, you will have a slideshow called “Summer Vacation” under the Photo
library on your Vision.
Note: Individual photos can not be imported into Vision.
All photos MUST be contained inside of an enclosing
folder.

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Changing Vision VX Server Settings
To change the language for the on-screen menus
1. SelectLanguage
2. SelectOnScreenUserInterface
3. Select the desired language
To set the time zone
1. Select General
2. Select Time Zone
3. Select the time zone where your Vision is located. This is used to set the inter-
nalclockandtoperiodicallycheckforautomaticupdatesduringohours.
To change the Ethernet network settings
1. SelectNetwork
2. Select Ethernet
3. Select IP Address Type
4. DHCP(default)toautomaticallycongureyournetworksettingsfromyour
router or
5. Manual to manually congure the IP Address Settings: IP, gateway, subnet, and
DNSaddressesforyournetwork
To test the network settings
1. SelectNetwork
2. Select Ethernet
3. Select Test Settings
To change the server name
1. SelectNetwork
2. SelectServerName
3. Enter the name that you want to appear on your network when you access
yourVisionfromyourPCoranotherEscientproduct
To congure network storage locations
1. SelectNetwork
2. SelectNetworkStorage
3. Select up to 4 Escient storage devices (VS or VX Vision servers) to store all of
your imported media. Servers will be lled in order from top to bottom.
To enable password security
1. SelectNetwork
2. Select Security
3. Enter a numeric password that has no more than 8 digits. This password will
berequiredtoaccesstheVXServerwebinterfacethenexttimeyouaccessit.
To view information about your Vision
1. SelectUtilities
2. Select System Information
3. View information about your Vision system
To view information about the server’s hard drives
1. SelectUtilities
2. Select Storage Information
3. View information about the server’s hard drives
To enable Escient Early Detection Monitoring
1. SelectUtilities
2. SelectEarlyDetectionMonitoring
3. EnsurethatEscientEDMS,SendStatus,SendWarnings,andSendCriticalare
allsettoON
4. Select Enter Email Adrress...
5. Enter the desired Email Address and Select SAVE
6. Select Send Test Message... to test your settings

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To view information about the content on your Vision
1. SelectUtilities
2. SelectMyContent
3. Select Movies, Music, or Photos
4. View information about the selected type of media
To lookup metadata for unknown content on your Vision
1. SelectUtilities
2. SelectMediaLookup
3. SelectIdentityUnknownMusicCoversorIdentifyUnknownMovies
4. WaitasthemetadataisretrievedfromtheEscientservers
To delete movies and music from your Vision
1. SelectUtilities
2. SelectDeleteMedia
3. Select Movies or Music
4. NavigatethelistandlocatethemediayouwanttodeletefromyourVision
system
5. PresstheOPTIONSbuttonontheremote.
6. SelectDELETEtoconrmthepermanentremovaloftheselectedmedia
To delete photos from your Vision
1. ConnecttoyourVisionusingit’sIPaddressorit’sServerNameifyouarehavea
Windowsnetwork
2. SelectthePHOTOSvolume
3. DeletethefoldersorindividualphotosthatyouwantremovedfromyourVi-
sionbydraggingthemfromthePHOTOSvolumetothetrashonyourPC
Note: Deleting Photos can only be accomplished from a PC over your network.

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Tips and Troubleshooting
Pre-Installation
In order to achieve a smooth and trouble free installation, please make sure the
following items are investigated and in place before you attempt to install a Vision
system:
cThere is a working broadband Internet connection. The Internet connection
is required for Vision to register the unit for software updates and to retrieve
informationabouteachDVDandCDthatisimportedintothesystem.
cThere is a working gigabit Ethernet switch (not a router) with enough ports for
each Vision device being installed.
cForbestresults,werecommendusingadedicatedgigabitEthernetswitch
(not a router) for all Vision devices. This will ensure that you are getting the
best possible network bandwidth for playing Movies over your network.
cCAT5orCAT5ecablewillwork,butCat6isrecommendedforthebestpossible
performance, especially if you have a multi-room installation.
cEthernetcablingdoesnotexceedtherecommended100-meterlength
between devices. If you need to go beyond 100 meters, install an additional
router between the runs.
cThereisarouterconguredtoassigndynamicIPaddresses(DHCP).
cIf there is a rewall on the network, make sure the Vision can get out on ports:
c80 (HTTP)
c443 (HTTPS)
c8080(CDDB)
cMake sure there is enough ventilation at the location of each Vision device.
cTheuseofanuninterruptiblepowersupply(UPS)isrecommendedattheloca-
tionofallVSproductstopreventpossibledatalossintheeventofanunex-
pected power loss.
Concurrent Operations
VS Server Limits
Whenproperlyinstalled,theVisionVScansupportthefollowingconcurrentfunc-
tions:
• StreamingtovedierentVS/VCclientswhileplayingamovielocally
• StreamingtovedierentVS/VCclientswhileimportingamoviefromthe
front panel drive
• StreamtooneVS/VCclientwhileimportingamoviefromthefrontpaneldrive
• StreamtooneVS/VCclientwhileimportingamoviefromaremoteVS/VCcli-
ent
• RemotelyimportuptotwomoviesfromVS/VCclients(nomoviesplayinglo-
cally or streaming)
VX Server Limits
Whenproperlyinstalled,theVisionVXcansupportthefollowingconcurrentfunc-
tions:
• StreamingtotendierentVS/VCclients
• RemotelyimportuptofourmoviesfromVS/VCclients(nomoviesplaying)
• RemotelyimportuptotwomoviesfromVS/VCclients(twomoviesplaying)

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Installing and Using a UPS
(Uninterruptable Power Supply)
Note: Make sure you have properly shutdown your Vision VX before discon-
necting the power!
YourVisionVXserverispreconguredtooperatewithseveralUPSdevicesfromAPC
(AmericanPowerConversion)thatsupportUSBconnections.Touseasupported
UPSdevice,simplyconnectaUSBcablefromtheUPStooneoftheUSBportson
the back panel of your VX server and plug your VX into one of the battery backup
outletsonyourUPSdevice.WhentheUPSdetectsalossofpoweritwillsendthe
VXamessageoverUSBtotellittoenter“SafeMode”wherethenetworkisdisabled,
the server volumes are unmounted, and the drives go into hibernated mode. The
powerwillremainonaslongastheUPScansupplybatterybackup.Whenpoweris
restored,theUPSwillinformtheVXtostartupagain.
Supported UPS Devices
BRAND MODEL
APC Back-UPSCS650
APC Back-UPSES350
APC Back-UPSES500
APC SmartUPS750
Unsupported UPS Devices
OtherCS,ES,XP,andSmartseriesAPCmodelswithUSBsupport
Region Coding
MostDVDsaresetforuseinaspecicregioncodefordierentpartsoftheworld.
TheVisioncanplayandimportdiscsfromdierentregions,howeveryoucanonly
change the region setting 5 times. The region is changed automatically each
time you insert a disc that has a region that is dierent from the previous disc’s
region.The5thtimeitchanges,itislockedonthatregion.PlayingimportedDVDs
fromVisionserversorharddrivesDOESNOTincrementtheregionsettingcount.
Supported File Types
Vision supports the following audio and video le formats:
Audio File Format Import Encode
MP3 Yes Yes
FLAC Yes Yes
AAC(nonAppleDRM) Yes No
WAV Yes No
AppleLossless Yes No
WMA Yes No
Video File Format Import
ISO(encryptedMPEG2DVD) Yes
ISO(UnencryptedMPEG2DVD) Yes
VOB(UnencryptedMPEG2DVD) No
TS (raw transport stream) No
MP4 (MPEG4 part 2/h.263) Yes*
MP4 (MPEG4 part 10/h.264) No
*may be included in a future software release

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Sharing Vision’s Music with Fireball Music Servers
Vision’smusiclibrarycanbeaccessedfrommostFireballMusicServersonyournet-
workusingthesametechniquethatallowsyoutosharemusicbetweentwoFireball
musicservers.FollowthestepsthatcamewithyourFireballproductforconnecting
toanotherFireballserverandselectthenameofyourVisionfromthelistofavailable
servers.
SupportedFireballMediaServersinclude:E2,DVDM,SE,MX,AVX,MP-150/200,ZP,
andFP
Note: Vision’s movies, photos, and Rhapsody are not available from connected
FireBalls.
Sharing Fireball Music with your Vision Music Server
VisioncanaccessmusicstoredonaFireballMusicserveroveryournetworkand
merge it into its local music library.
To connect to a Fireball Music Server
1. SelectNetwork
2. SelectConnecttoServer
3. SelectthenameoftheFireballMusicServerthatyouwanttoconnectto
4. YourFireballmusicwillnowbemergedintoyourlocalVisionmusiclibrary
Escient Early Detection Monitoring System (EDMS)
TheVXSeriesVisionMediaServerincludesafeaturecalledEscientEarlyDetec-
tion Monitoring that monitors the condition of Vision’s internal hard drives. In the
unlikely event of a problem with one of its drives, your Vision will notify Escient Tech
Support and your Escient dealer, using it’s Internet connection , therefore it is impor-
tant to make sure Vision always has a working Internet connection.
The Vision VX series contains four identical internal had drives that are congured
inwhatiscalleda“RAID5”conguration.RAID5meansthatdataiswrittenacross
all four drives simultaneously so that you always have an up to date backup should
you encounter a problem with one of them. If Vision encounters a problem with
one of your drives you should not use it any further as you don’t want to risk having
a problem with another drive. If there is a problem with more than one drive, all of
your data could be lost.
AlwaysfollowtheonscreeninstructionsthatappearfromaVSorVCclientifthe
EDMSdetectsapotentialproblemwithyourVisionVXMediaServer.
PleasecontactEscienttechsupportifyouhaveanyproblemswithEDMScritical
level messages on your Vision server.
EDMScanbesetuptosend4dierenttypesofmessageswhenservereventsoccur.
They are:
Send Status = System generated status messages that do not require immediate
attention
Send Warnings = A non-critical event occurred that requires attention soon.
Send Critical = Something has or is about to go wrong which may result in perma-
nent data loss. Immediate attention is required

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Important Care and Cleaning Information
Using Connectors and Ports
Neverforceaconnectorintoaport.Checkforobstructionsontheport.Ifthecon-
nector and port don’t join with reasonable ease, they probably don’t match. Make
sure that the connector matches the port and that you have positioned the connec-
tor correctly in relation to the port.
Keeping Vision Within Acceptable Temperatures
OperateVisioninaplacewherethetemperatureisalwaysbetween0ºand40ºC(32º
to104ºF).DonotencloseVisioninashelforrackwithoutproperventilation.Always
maintain sucient airow on all sides of the chassis.
Keeping the Outside of Vision Clean
To clean Vision, unplug the power cord and all cables. Then use a soft, slightly damp,
lint-freecloth.Avoidgettingmoistureinopenings.Don’tusewindowcleaners,
household cleaners, aerosol sprays, solvents, alcohol, ammonia, or abrasives to clean
Vision.
Service and Support
Finding your VX serial number
The serial number for your Vision product can be found on the back panel of the
device.
Contacting Escient Technical Support
Escient’sawardwinningsupportstaisavailabletoassistyoushouldyouhaveany
questionsorproblemswithyourVision.PhonesarestaedMondaythroughFriday
from 8:00am to 6pm Eastern Standard Time.
• Phone:800-372-4368Press“3”forSupportor“2”forSales
• Fax:317-616-6790
• Internet:http://www.escient.com
• Email:mailto://[email protected]
Please have the following information ready for the Escient Customer Sup-
port technician:
• ProductSerialNumber(onthebackoftheunitorunderSetup/Utilities/Sys-
tem Information)
• ModelNumber(printedonthefrontoftheunit)
• DateandPlaceofPurchase

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Specications
Power and Environmental Specications
• Linevoltage:90Vto230VAC
• Frequency:50Hzto60Hz
• OperatingTemperature:40to950F(5to350C)
• StorageTemperature:15to1550F(-10to700C)
• RelativeHumidity:5%to95%RH
• MaximumOperatingAltitude:10,000feet
Physical Specications
• VXSeries:430.5cmWidex44Highx457.5Deep
Power Consumption
• VXSeries:68Wmax
3rd Party Certications
• FCCClassB
• VCCIClassB
• CEClassB
FCC Part 15, Subpart B
Class B
Note: This equipment has been tested and found to comply with the limits for a
ClassBdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsarede-
signed to provide reasonable protection against harmful interference in a residen-
tial installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guar-
antee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determinedbyturningtheequipmentoandon,theuserisencouragedtotryto
correct the interference by one or more of the following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdierentfromthattowhich
the receiver is connected.
• ConsultthedealeroranexperiencedradioTVtechnicianforhelp.
• Shieldedcablesmustbeusedwiththisunittoensurecompliancewiththe
ClassBFCClimits.

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Vision FAQ
Movies Q&A
1. Can you import standard DVDs?
a. Yes,DVDsthatyouownmaybeimportedusingthefrontpanelDVD/CD
Player.
2. Are DVDs converted or compressed when you import them?
a. No,theDVDisimportedinitsentiretyandstoredinitsoriginalMPEG-2for-
mat.
3. Can I import my home movies?
a. Yes.IfyouhavecreatedastandardDVDfromyourhomevideoormovies,you
canimportthemusingthefrontpanelDVDdrive.YoumayalsoimportMPEG2
videoinISOformatoveryourhomenetwork.
4. Are there parental controls for movies?
a. Yes.MPAAratingsaresupportedforallmovies.
5. How many video streams can I play at once from a VS server to VS/VC
clients?
a. 5
6. How many video streams can I play at once o of a VX server to VS/VC
clients?
a. 10
7. Can you play or import HD-DVDs or Blu-Ray DVDs?
a. No.
8. Can you import from the VS or VC directly onto the VX server?
a. Yes,usingthefrontpaneldrive.
9. How many movies does each Vision product store?
a. The VS-100 stores up to 100 movies, the VS-200 stores up to 200 movies, and
the VX-600 stores up to 600 movies based on an estimated average of 5GB per
movie (and no stored music). The actual total number of movies stored on the
Vision models will vary depending on average movie size.
10. Will it support a Blu-Ray/HD-DVD changer when one is available?
a. Yes.WhenaBlu-Ray/HD-DVDchangerthatsupportsHDMIa/vandcontrol
connections becomes available, the Vision will support it.
11. Can I play DVDs other than Region 1 discs?
a. TheVSandVCplayersaresetfortheregionthattheyaresoldin.
12. Can I change the MPAA rating so my kids can’t watch a movie?
a. Yes.AllmetadataformusicandmoviesisusereditablefromtheTVinterface
or from your computer using a web browser.
Music Q&A
1. Can you import CDs?
a. Yes,usingthefrontpaneldriveofaVSorVCclient.
2. Can you create CD-Rs?
a. No,TheVisioncurrentlydoesnotallowcreating“mix”orcustomCD-Rdiscs.
3. Does Vision Support Internet Radio?
a. InternetRadioisstillavailableonFireballseries.RhapsodyChannels(stream-
ing radio stations) is available on the Vision series.
4. Can you connect your iPod to the Vision?
a. UsingtheFireballFP-1withintegratediPoddock,theVisionVSandVCmodels
can access anything on your iPod over your home network.
5. Can you connect iTunes to the Vision?
a. Yes,iTunescanusetheVisionasit’ssourceformusiclesandsyncVisionmu-
sic to your iPod.
6. What audio formats are supported?
a. WAV,MP3,AAC,WMA,andFLAC

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Photo Related Q&A
1. What image formats are supported?
a. JPEG,GIF,andPNG
2. Why don’t individual photos imported into /Photos appear under Photos/
Slideshow?
a. Youhavetoimportafolderwithimagesinsidebecausethefoldernameis
usedforthenameoftheSlideshow.Withoutafolder,thereisnoSlideshowto
organize the individual photos under.
Networking Q&A
1. What kind of network do you recommend for Vision?
a. AGigabitswitch(notarouter)andCat5eorCat6cabling.
b. AsinglerunofCat5e/6cableshouldneverexceed100meters.
2. Can you sync movies and music from one Vision to another?
a. No.
3. Are software updates free or is there a fee?
a. Escient software updates and data lookup services remain free of charge.
4. How does the Vision work with the Fireball line of products?
a. VisionVSandVCclientscanconnecttoaFireballservertoaccessit’sharddrive
based music content.
b. FireBallproductscanalsoaccessmusicstoredontheVisionservers.
5. Can I use any standard network storage device or NAS with the Vision
clients to play media over my network?
a. No,youmustusetheVisionVX-600NASbecauseitprovidesRAID5redundan-
cyforyourmusic,movies,andphotos,EscientEarlyDetectionMonitoringSys-
tem to alert you of possible drive failures, and runs the software which allows
Vision Media Management and the ability to access multiple Vision servers to
share media over the network.
6. Why does the CONTENT directory on my VX not show my imported mov-
ies?
a. VisionisaclosedsystemwhenitcomestostoringyourpersonalDVDmovies.
OncetheyareontheVisionsystem,youcannotcopythemotheVision.For
thisreason,importedISOmovieswillnotappearintheCONTENTdirectory.
OnlyimportedMusicwillappear.
Technical Q&A
1. What is the video bandwidth of Vision?
a. UsingstandardDVD/MPEG-2specications,itis5Mb/sandburststo8-9Mb/s.
2. Are there rack mount options for Vision products?
a. Yes,theVX-600comeswithrackingmountbrackets
b. MiddleAtlanticwillsupplyarackadapterkitsfortheVSandVCseriesprod-
ucts. http://www.middleatlantic.com/
3. What is the front panel USB port for?
a. YoucanconnectastandardUSBkeyboardtobeusedforeditingtext.
4. Will it output a 1080p video signal?
a. Yes,itwillup-convertvideoto1080poverHDMI.
5. Are all video outputs active at the same time?
a. YesifyousetHDMIto480pandcomposite,s,andcomponentto480i.Thisis
the default mode from the factory.
6. Can I add more storage space when I run out?
a. Yes.TheVSandVCseriesproductscanaccessoneormoreVX-600serverson
the network. Adding multiple VX-600s to your network will increase your Vi-
sion storage space.
7. Are the hard drives hot swappable?
a. TheharddrivesontheVX-600arehotswappableintheeventofaRAIDdisc
failure.

Escient Vision VX-600 Installation Guide
Version: M51003-06A1 20
Escient End User License Agreement
YouhaveacquiredEscient’sVisionSystemproduct(“VisionSystem”)thatincludes
softwareandotheritemslicensedbyEscient,adivisionSystemofDigitalNetworks
NorthAmerica,Inc.(“Escient”)fromvariousthirdpartiesandsuppliers(collectively,
“Escient’s suppliers”). Those installed products of Escient’s suppliers, as well as associ-
ated media, printed materials, and “online”or electronic documentation (“Software”)
are protected by copyright laws and international copyright treaties, as well as other
intellectual property laws and treaties. The Software is licensed, not sold and is
owned by Escient and the respective Escient supplier.
IFYOUDONOTAGREETOTHISENDUSERLICENSEAGREEMENT(“EULA”),DONOT
USETHEVISIONSYSTEM.INSTEAD,PROMPTLYCONTACTTHESELLERFORINSTRUC-
TIONSONRETURNOFTHEVISIONSYSTEMFORAREFUND.BYSIGNINGBELOWOR
BYUSINGTHEVISIONSYSTEM,YOUAGREETOTHISEULA(ORRATIFYANYPREVIOUS
CONSENTTOTHISEULA).
1. GRANT OF LICENSE.Thelicensegrantedhereinisapersonal,non-exclusiveand
non-transferable right subject to the restrictions herein. If you do not comply with
thetermsofthisEULA,itwillterminateimmediately,yourrighttousetheVision
System will end and you must return the Vision System to the Seller or destroy it.
ThisEULAgrantsyouthefollowingrightstotheSoftwareandallotherrightsare
reservedbyEscientanditssoftwaresuppliers.YoumayusetheSoftwareonlyonthe
Vision System.
2. NOT FAULT TOLERANT.THESOFTWAREISNOTFAULTTOLERANT.ESCIENTHAS
INDEPENDENTLYDETERMINEDHOWTOUSETHESOFTWAREINTHEVISIONSYSTEM,
ANDESCIENT’SSUPPLIERSHAVERELIEDUPONESCIENTTOCONDUCTSUFFICIENT
TESTINGTODETERMINETHATTHESOFTWAREISSUITABLEFORSUCHUSE.
3. NO WARRANTIES FOR THE SOFTWARE.THESOFTWAREISPROVIDED“ASIS”AND
WITHALLFAULTS.THEENTIRERISKASTOSATISFACTORYQUALITY,PERFORMANCE,
ACCURACY,ANDEFFORT(INCLUDINGLACKOFNEGLIGENCE)ISWITHYOU.ALSO,
THEREISNOWARRANTYAGAINSTINTERFERENCEWITHYOURENJOYMENTOFTHE
SOFTWAREORAGAINSTINFRINGEMENT.IFYOUHAVERECEIVEDANYWARRANTIES
REGARDINGTHEVISIONSYSTEMORTHESOFTWARE,THOSEWARRANTIESDONOT
ORIGINATEFROM,ANDARENOTBINDINGON,ESCIENT’SSUPPLIERS.
4. COPYRIGHT. The Vision System is to be used only in accordance with the law.
The system and each feature of the system is designed for legitimate uses only by
you, the consumer, and not designed to circumvent the law or any technological
meanstocontrolaccesstocontent.Youareresponsibleforassuringthatyouruseof
theVisionSystemdoesnotviolateexistingstateorfederallaws.Escientrespectsthe
rights of copyright holders and invites you to learn about the rights of consumers,
artists, copyright holders and other parties that may claim rights to digital content.
Ifyouhaveanyquestionsaboutthatsubject.See,http://www.law.cornell.edu/wex/
index.php/Copyright;http://fairuse.stanford.eduCopyrightlawisanevolvingset
of rules as courts interpret how they should be applied to new situations and new
technologies. It is the responsibility of each user of a product, such as the Vision
System, to comply with the law and, here, to use their Vision System accordingly.
Copyrightlawcomesfromanumberofdierentsources,includingbutnotlimited
to,theUSCopyrightActandvariousprovisionSystemsthatitcontains,suchasthe
DigitalMillenniumCopyrightAct(the“DMCA”)aswellasfromjudge-madelawinter-
pretingtheU.S.Constitution,theBillofRights,andthevariousstatutesapplicableto
eachsituation.OtherportionsoftheCopyrightActsuchastheAudioHomeRecord-
ingActmayalsoaectyouruseoftheVisionSystem.Variouscourtdecisionsimpact
your rights as a consumer to enjoy entertainment content, including decisions
relating to“fair use,” typically applicable to certain educational, critical, and analytic
uses. The fair use doctrine has also been held to apply to copying in the home under
certainlimitedcircumstances(asintheso-calledSonyBetamaxcasewithrespectto
video taping of broadcast television System programs for the purpose of time-shift-
ing). The application of this decision as well as subsequent decisions in this area and
theirapplicationtomoderntechnologyiscontinuallyevolving.Futurerulingsand
interpretationsrelatingtocopyrightlawcannotbeeectivelypredicted,butkeep-
ing abreast of these developments is advised as it is important in making informed
decisions about use of your Vision System. If you have a reasonable belief that you
have the right to copy and use such content under the“fair use” doctrine, that you
have permission under another theory, or that you are otherwise authorized to do
so, then that belief is what you will be relying on in using the Vision System and you
do so at your own risk. By using the Vision System product you acknowledge and
agree that it is your responsibility to comply with the law and to determine which
content, and in what manner, you have the right to view, store, manage and enjoy
particularcontentonyourVisionSystem.Forexample,ifyoubelievethatyouare
entitledunder“fairuse”principlesto,copycontentonaDVDtotheharddrivefor
convenientuseinyourhomesolongastheDVDislawfullyinyourpossessionwith
arighttoviewatthetimeofuseandsuchDVDisnotbeingusedonanotherDVD
player at the same time and the content owner is not otherwise being harmed by
such use, then your use of the Vision System should be made in accordance with