EVBox Elvi User manual

EVBox Elvi
fixed cablefixed cable
Installation and user manual
Part A
1

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EVBox Elvi
fixed cablefixed cable
Installation and user manual
Part A

Contents
1. Introduction 3
1.1. Scope of the document 3
1.2. Symbols used in this manual 3
1.3. Certification and compliance 4
1.4. Product classification 4
2. Safety 5
2.1. Safety precautions 5
2.2. Moving and storage precautions 7
3. Product features 8
3.1. Description 8
3.2. Technical specifications 9
3.3. Delivered components 10
4. Installation instructions 12
4.1. Prepare for installation 12
4.1.1. Plan for installation 12
4.1.2. Tools and material required 13
4.1.3. Power supply requirements 13
4.1.4. Phase rotation 15
4.1.5. Hub-Satellite installations (optional) 16
4.1.6. Smart Charging (optional) 16
4.1.7. EV Ready certified connection (optional) 17
4.1.8. Implementation of VDE-AR-N 4100: 2019-04 (only for Germany) 17
4.1.9. Install isolation switch (only for Singapore) 18
4.2. Unpacking 18
4.3. Install the wall dock 19
4.4. Install the charging cable 20
4.5. Install the station 21
4.6. Commissioning 21
4.6.1. Register the charging station with CMP (optional) 21
4.6.2. EVBox Connect app 21
4.6.3. Pairing 22
4.6.4. Configure the installer mode settings 22
4.6.5. Configure the user settings 23
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1

4.6.6. Configure a Hub-Satellite installation 24
5. Operation instructions 25
5.1. Charge with the charging station 25
5.1.1. Start and stop a charging session 25
5.1.2. LED indicator ring 25
5.2. Troubleshooting 26
6. Maintenance instructions 29
6.1. Maintenance by user 29
6.2. Maintenance by qualified electrician 29
6.2.1. Remove the station 29
6.2.2. Replace the charging cable 29
7. Decommissioning 31
8. Appendix 32
8.1. Glossary 32
8.2. Disclaimer 32
EN
2

1. Introduction
Thank you for choosing this EVBox Elvi. This Installation and User Manual tells you how to install and
use the station. You must carefully read the safety information before you start.
1.1. Scope of the document
Keep this manual for the entire life cycle of the EVBox Elvi.
This manual is intended exclusively for qualified personnel who can assess the work and identify
potential danger.
This manual comprises two parts:
• Manual Part A - This part contains the instructions.
• Manual Part B - This part contains the illustrations for the instructions.
You must read both parts of the manual.
All EVBox manuals can be downloaded from www.evbox.com/manuals.
© 2021 EVBox Manufacturing B.V. - all rights reserved. No part of this document may be modified,
reproduced, processed, or distributed in any form or by any means, without the prior written
permission of EVBox.
1.2. Symbols used in this manual
Symbol Explanation
DANGER:
Indicates an imminently hazardous situation with a high risk level which, if
the danger is not avoided, will cause death or serious injury.
WARNING:
Indicates a potentially hazardous situation with moderate risk level which,
if the warning is not obeyed, can cause death or serious injury.
CAUTI N:
Indicates a potentially hazardous situation with a medium risk level which,
if the caution is not obeyed, may cause minor or moderate injury or
damage to the equipment.
Note:
Notes contain helpful suggestions or references to information not
contained in this manual.
This symbol indicates that the illustrations corresponding to the indicated
chapter are to be found in Manual Part B.
1., a. or i. Action to be followed in the stated order.
1. Introduction EN
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1.3. Certi@cation and compliance
The charging station has been CE-certified by the manufacturer and bears
the CE logo. The relevant declaration of conformity may be obtained from
the manufacturer.
The charging station complies with the RoHS Directive (RL 2011/65/EU).
The relevant declaration of conformity may be obtained from the
manufacturer.
Electrical and electronic appliances, including accessories, must be
disposed of separately from the general municipal solid waste.
Recycling of materials saves raw materials and energy and makes a major
contribution to conserving the environment.
1.4. Product classi@cation
Power supply input EV supply equipment permanently connected to AC
supply network.
Power supply output AC EV supply equipment.
Normal environmental conditions Outdoor use.
Access Equipment for locations with unrestricted access.
Mounting method Stationary equipment, wall-mounted or pole-mounted.
Protection against electric shock Class 1 equipment.
Charging modes Mode 3.
EN 1. Introduction
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2. Safety
2.1. Safety precautions
DANGER:
Not following the installation and user instructions given in this manual will result in the risk of
electric shock, which will cause severe injury or death.
• Read this manual before installing or using the charging station.
DANGER:
Installation, servicing, repair and relocation of this charging station by a non-qualified person will
result in the risk of electric shock, which will cause severe injury or death.
• Only a qualified electrician is permitted to install, service, repair and relocate the charging
station.
• The user must not attempt to service or repair the charging station as it does not contain
user-serviceable parts.
• Local regulations may be applicable and may vary depending on your region / country of
use. The qualified electrician must always ensure that the charging station is installed
according to the local regulations.
DANGER:
Working on electric installations without proper precautions will result in the risk of electric
shock, which will cause severe injury or death.
• Switch off input power before installing the charging station. Keep the power off until the
charging station is fully installed and secure.
• Do not switch on the charging station if it is not fully installed or not secure.
• Do not install a the charging station that is faulty or has a noticeable issue.
DANGER:
Operating the charging station when it indicates an error state, or when the charging station or
the charging cable have cracks, show extensive wear, or other physical damage, will result in the
risk of electric shock, which will cause severe injury or death.
• Do not operate the charging station if the enclosure or an EV connector is broken, cracked,
open, or shows any other indication of damage.
• Do not operate the charging station if a charging cable is frayed, has broken insulation, or
shows any other indication of damage.
• In the event of danger and/or an accident, a qualified electrician must immediately
disconnect the electrical supply from the charging station.
• Contact your installer if you suspect that the charging station is damaged.
DANGER:
Some electric vehicles release hazardous or explosive gasses when charging which will result in
the risk of explosion, which will cause severe injury or death.
• Refer to your vehicle user manual to check if your vehicle releases hazardous or explosive
gases when charging.
• Follow the instructions given in the vehicle user manual before choosing the location of the
2. Safety EN
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charging station.
DANGER:
Extensive exposure of the charging station to water or handling the charging station with wet
hands will result in the risk of electric shock, which will cause severe injury or death.
• Do not direct powerful jets of water toward or onto the charging station.
• Never operate the charging station with wet hands.
• Do not put the charging plug into any liquid.
WARNING:
Installing the charging station during wet environmental conditions (for example rain or fog) can
result in the risk of electric shock and damage to the product, which can cause severe injuries or
death.
• Do not install or open the charging station during wet environmental conditions (for
example rain or fog).
WARNING:
Using a damaged charging station or a damaged charging cable may expose the user to electric
components and result in the risk of electric shock, which may cause injury or death.
• Make sure that the charging station, the charging cable, and the charging plug are free of
damage before starting a charging session.
• Make sure that the contact area of the charging plug is free from dirt and moisture before
starting a charging session.
• Make sure that the charging cable is positioned so that it will not be stepped on, tripped
over, driven over or otherwise subjected to excessive force or damage. Where applicable,
make sure that the charging cable is correctly stowed when it is not in use, making sure that
the charging plug does not touch the ground.
• Only pull on the charging plug hand grip and never on the charging cable itself.
• Keep the charge plug away from heat sources, dirt or water.
WARNING:
Using adapters, conversion adapters or cord extensions with the charging station may result in
technical incompatibilities and can result in damage to the charging station, which will cause
injury or death.
• Use this charging station to charge compatible electric vehicles only. Refer to the charging
station specifications in this manual for details.
• Refer to your vehicle user manual to check if your vehicle is compatible.
WARNING:
Exposure of the charging station or the charging cable to heat or flammable substances can
result in damage to the charging station, which will cause injury or death.
• Make sure that the charging station or the charging cable never come into contact with
heat.
• Do not use explosive or readily flammable substances near the charging station.
EN 2. Safety
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WARNING:
Using the charging station under conditions not specified in this manual may result in damage to
the charging station, which may cause injury or death.
• Only use the charging station under the specified operating conditions in this manual.
WARNING:
Fire safety (Only for Poland):
• When safe to do so, switch off power to the equipment that is burning or endangered by
fire.
• Do not use water to extinguish electrical installations and equipment that have a live power
supply.
• To extinguish a charging station, use an extinguisher that is specified for use on electrical
equipment with a rating of up to 1 kV.
CAUTI N:
Charging a vehicle with the charging cable not completely unwound may result in overheating of
the cable, which can damage the charging station.
• Before you charge the vehicle make sure that the charging cable is completely unwound
and has no overlapping loops.
CAUTI N:
Putting fingers into or leaving other objects inside the plug port (for example, during cleaning)
may cause injury or can damage the charging station.
• Do not put your fingers into the plug port.
• Do not leave objects inside the plug port.
CAUTI N:
The use of devices with (electro) magnetic properties in the vicinity of the charging station may
damage the charging station and affect its operation.
• Keep and use (electro) magnetic devices at a safe distance from the charging station.
CAUTI N:
Not taking precautions against ESD (Electrostatic discharge) can damage electronic components
in the charging station.
• Take the necessary precautions against ESD before touching electronic components.
2.2. Moving and storage precautions
Obey the following guidelines when moving and storing Elvi:
• Never lift the charging station using its charging cable.
• Disconnect input power before removing the charging station for storage or relocation.
• Only transport and store the charging station in its original packaging. No liability can be accepted
for damage incurred when the product is transported in non-standard packaging.
• Store the charging station in a dry environment in the temperature and humidity ranges given in
the specifications.
2. Safety EN
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3. Product features
3.1. Description
1. Wall dock
The wall dock connects to the power supply and it contains the electrical components.
2. Station
The station can either be a Hub station or a Satellite station, and in any installation there must be
one Hub charging station (see Hub-Satellite installations (optional) on page 16). Up to 10 Satellite
charging stations can connect to the Hub charging station.
◦A Hub station includes the charge card reader, LED ring, Wi-Fi module, RF module, Bluetooth
module, optional cellular modem, optional smart charging module, and charging cable
connection.
◦A Satellite station includes the charge card reader, LED ring, RF module and charging cable
connection.
The station clips onto the wall dock.
3. Charge card reader
This is the area where you scan your charge card or key fob. Depending on the configuration
settings, Elvi reads the data from your card to start or stop a charging session.
4. LED ring
The LED ring indicates the status of Elvi.
5. Charging cable
Elvi has a fixed charging cable.
6. Cable dock (optional)
A cable dock with a plug holder can be used to stow the cable.
EN 3. Product features
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3.2. Technical speci@cations
Feature Description
Electrical properties
Maximum charge rate Up to 22 kW (3 phase - 32 A).
Charging mode Mode 3 EVSE (IEC 61851-1).
Fixed charging cable Type 2 plug (IEC 62196-2).
Charging cable length 6 m.
Connection capacity 1-phase, 230 V, 16 A or 32 A, 50 Hz.
3-phase, 400 V, 16 A or 32 A, 50 Hz.
Metering * 3-phase S-Bus MID-certified kWh meter.
Environment and safety class
Upstream installation protection See Power supply requirements on page 13.
Operating temperature range -25° C to +45 °C.
Storage temperature range -25 °C to +60 °C.
Maximum installation altitude 2000 m.
Enclosure ratings IP55 (IEC 60529), IK10 (IEC 62262).
Safety class Safety Class I and overvoltage Category III.
Connectivity
Authorization RFID reader (Mifrare 13.56 MHz).
Communication standard Wi-Fi 2.4/5 GHz and Bluetooth 4.0 (Hub only).
Cellular communication * 4G / 2G (Hub only).
Hub-Satellite RF communication 869 MHz
Physical properties
Dimensions (W x H x D) 184 x 328 x 161 mm.
Dimensions cable dock (W x H x D) 122 x 197 x 94 mm.
3. Product features EN
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Feature Description
Weight Approximately 6 kg.
* Dependent on the model.
3.3. Delivered components
Components in the packaging
1. Wall dock. 6. Rubber seal and strain relief kit.
2. Station. 7. Installation and user manuals.
3. Charging cable. 8. Connector cap.
4. Charging cable bolt. 9. Drilling template.
5. Installation kit for wall dock. 10. Accessories folder.
Components in the kits
1 Installation kit for wall dock. 1.5 Torx bit T30.
1.1 Torx screws T25 5 x 70 mm. 2 Rubber seal and strain relief kit.
1.2 Wall plugs 8 mm x 65 mm. 2.1 Rubber seal.
1.3 Torx bit T20. 2.2 Strain relief.
1.4 Torx bit T25.
EN 3. Product features
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Accessories folder
1. Accessories folder. 4. Unlock tools.
2. Chargepoint ID and security code. 5. Key fob.
3. Charge card.
Note:
Keep the accessories folder in a safe place as it contains the Chargepoint ID and the security
code.
3. Product features EN
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4. Installation instructions
4.1. Prepare for installation
4.1.1. Plan for installation
The following recommendations are a guide to help you plan the installation of the charging station.
Choose location
• Position the charging station, where possible, in a location where it is not exposed to sunlight and
vulnerable to external damage.
• The wall must have a flat structure and must be able to hold a load of at least 100 kg.
• The minimum free space around the charging station is 300 mm.
• The location must allow the charging cable to remain within its bending tolerance.
Note:
The above illustration indicates a standard installation height. Observe and comply with the local
accessibility regulations.
Pre-installation checklist
• The local installation regulations are identified and are followed.
• All necessary permits are obtained from the local authority that has jurisdiction.
• The existing electrical load has been calculated to find the maximum operating current for the
charging station installation.
• A miniature circuit breaker (MCB) and residual current device (RCD) are installed upstream and
have ratings that correspond to the local power supply as well as to the required charging power.
• All cables match the specifications for the charging station that you are going to install.
• The correct specification of power supply cable has been routed to the installation area, and there
EN 4. Installation instructions
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is sufficient cable length to strip and connect the wires.
• The power supply cable remains within its bending tolerance during and after installation.
• The recommended tools are available on site. See chapter Tools and material required on page
13.
• The plugs, screws, and drill bit used for installing the charging station are suitable for the wall
structure.
• The power supply cable, the optional Smart Charging network cable and the optional EV Ready
cable comply with the specifications for the charging station that you are going to install.
4.1.2. Tools and material required
1. Drill. 5. Wire stripper (power cable).
2. Drill bit 8 mm. 6. Spirit level.
3. Screwdriver (slotted). 7. Pencil.
4. Screwdriver with adapter for Torx bit. 8. Wire stripper (network cable) (only required
for a Smart Charging connection).
4.1.3. Power supply requirements
DANGER:
Connecting Elvi to the power supply other than as specified in this section can result in
incompatibility of the installation as well as the risk of electric shock, and thus cause damage to
Elvi, and injury or death.
• Only connect Elvi to a power supply in a configuration that is specified in this section.
Earthing
system
TN-system PE-cable
TT-system
IT-system
Earth electrode installed separately (self-
installed)
Power input
(phase)
1-phase 230 V ±10% 50/60 Hz
3-phase 400 V ± 10% 50/60 Hz
4. Installation instructions EN
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MCB
(Miniature
Circuit
Breaker)
16 A installation: use a 20 A MCB, C-characteristic.
32 A installation: use a 40 A MCB, C-characteristic.
Note:
• The MCB should match the amperage settings of the charging station
and the maximum current available for the station, considering MCB
manufacturer specifications.
• Consider the availability of additional sources of power (for example
solar) together with a dynamic load balancing system (optional).
RCD
(Residual
Current
Device)
40 A, 30 mA AC type A+, high immunity type (for example: HPi, SI, HI, KV, etc.). Elvi
has a 6 mA DC leakage detection internally.
Note:
For a TT or IT electric grid with 230 V from line to line, the charging station must be installed
with one phase being connected to terminal L1 and the other phase being connected to
terminal N.
Power supply wiring
The table below shows how to connect the power supply to Elvi, depending on the specifications of
the power supply cabinet and the version of Elvi.
ption 1: 400 V 3-phase with neutral
For 3-phase use of a Wye-connected secondary, all three
phases (L1, L2 and L3) and neutral must be connected.
Each phase voltage must measure 230 V to neutral.
EN 4. Installation instructions
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ption 2: 230 V 1-phase with neutral
For 1-phase use of a Wye-connected secondary, only a
single phase (L1 or L2 or L3) and neutral on the grid must
be connected to the L1 and N on the terminal block of the
charging station. This phase voltage must measure 230 V
between line and neutral.
ption 3: 230 V 1-phase without neutral
In this configuration (without neutral and 230 V from line to
line), connect any two lines (L1, L2 or L3) of the grid to L1
and N on the terminal block of the charging station.
WARNING:
In this configuration, the charging station operates
only from a single phase (L1). Do not connect the
remaining phases L2 and L3.
ption 4: 230 V 3-phase without neutral
In this configuration (without a neutral and 230 V from line
to line), connect two lines (L1 and L2) to L1 and L2
positions on the terminal block. Connect L3 to the neutral
position on the terminal block.
CAUTI N:
This option is not compatible with all vehicles.
4.1.4. Phase rotation
For charging stations that connect to a 3 phase supply in a Hub-Satellite installation, to avoid
overloading the first phase with one-phase electric vehicles we recommend rotating the phases as
shown below.
Note:
If phase rotation is used you must inform EVBox at www.evbox.com/support so the support
team can update the backend system data.
4. Installation instructions EN
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Single 3-phase 400 V AC 16 or 32 A power cable
4.1.5. Hub-Satellite installations (optional)
A Hub-Satellite charging station installation can consist of up to 10 Satellite charging stations
connected to the Hub station. In any installation there must be one Hub station, and all Satellite
stations connect to that Hub station using wireless RF communication. The Hub-Satellite installation is
set-up using the EVBox Connect app. See Configure a Hub-Satellite installation on page 24.
A Hub-Satellite installation is used for the following functions:
• To distribute available power over the charging stations that are being used. For correct load
balancing, a Hub-Satellite configuration must be connected from a single power supply cabinet. If
a group of charging stations is powered from a different power supply cabinet then that group of
stations must be a separate Hub-Satellite configuration.
• Sharing a common Internet connection using either a Wi-Fi connection to a local Wi-Fi router or an
optional SIM to connect through a cellular network.
Note the following when choosing locations for Satellite charging stations:
• All Satellites must be within 100 m (328 ft) of the Hub.
• Obstructions such as walls and floors can decrease the strength of the communication signal.
• If the Satellite is not within range of the Hub, or if the signal strength is too low, then the Satellite
will not appear in the EVBox Connect app.
4.1.6. Smart Charging (optional)
A Smart Charging system to optimize load balancing can be connected to the Hub charging station.
Route a SFTP Category 5 or 6 network cable from the Smart Charging system to the installation area of
the Hub charging station. For outdoor installations, use a UV stabilized network cable. Make sure that
EN 4. Installation instructions
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