eVision Ubit WIE Series User manual
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Common Q&A
1.Why this card can’t connect to 5G or PCs can’t find 5G signal on my PC?
1）PCs find 5GHz signal but can’t connect:
1.Connect to 2.4G first, make sure it is connected .
2.Find your 5G signal and connect, most of them will work.
2）PCs cannot find my 5G signal but 2.4G works:
1.Connect 2.4G signal first.
2.Restart PC or re-plug this Wireless card.
（Or in Device Manager-Remove this card and install driver again for it. Then PCs will find 5GHz and will allow PCs connect.）
2.Why my PCs always get poor signal or drops sometimes?
1）
Test Wi-Fi signal in PC area(same spot, same height) by cell phone check if PC was placed in a Wi-Fi dead zone if yes, please
change location for PCs.
2）If the distance little long PCs will get poor signal or only 2.4G signal. To improve this please considers change the PCs or Wirele
ss AP’s location. Or you can buy a more power Wi-Fi Antenna for it.
3）In some regions, not all channels are available. try to change the channel if you experience interference (shown by lost connectio
ns or slow data transfers). If this happens, experiment with different channels to see which is best. e.g.the channel can be adjusted ac
cording to the adjustment channel and the channel width,the speed 2.4G signal is 13, the channel width is adjusted to 40.
3.Why my PC find 2.4G signal only?
PCs was placed too far away from Router.5GH band will support more data speed by covers a small area. Wireless AP or Router’s si
gnal may cannot reach PCs location.Considers decrease the distance between Router and PC.
4.I am a Linux user how can I get source code to compile my PC?
Go to open the mini CD in the package find ATH9K links get source code online. Or go to our site download ATH9K driver.
5.Windows10,8.1,8 system cannot load this card automatically how to fix this ?
Just need to install the drivers in mini CD, device will works properly. If do not have CD ROM, please go to our site download drivers
for the models in your hand.
6.My PCs find few signals only, not as expected performance, how to fix this?
Please remove Wi-Fi card from PCs and install it again.
At the same time please screw Wi-Fi antenna and make sure it is screwed correctly. Most of time it is Wi-Fi antenna wasn't screwed
properly.
7.There a PCIE X16 port only,is it working on this ?
Absolutely YES,Works on PCIE X1, X4, X8, X16 slot.
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