Extron electronics SW HD 4K PLUS Series User manual

User Guide
DA HD 4K PLUS Series
Distribution Amplifiers
4K HDMI Distribution Amplifier
68-2880-01 Rev. G
11 22

Safety Instructions
Safety Instructions • English
WARNING: This symbol, , when used on the product, is intended to
alert the user of the presence of uninsulated dangerous voltage within
the product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol, , when used on the product, is intended to alert
the user of important operating and maintenance (servicing) instructions
in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron website,
www.extron.com.
www.extron.com
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www.extron.com

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Copyright
© 2017-2022 Extron. All rights reserved. www.extron.com
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGBSystems, Inc. or Extron (see the
current list of trademarks on the Terms of Use page at www.extron.com):
Registered Trademarks (®)
Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, eLink, Flat Field, FlexOS, Glitch Free, GlobalConfigurator,
GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NAV,
NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation,
SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTPSystems, and ZipClip
Registered Service Mark(SM) : S3 Service Support Solutions
Trademarks (™)
AAP, AFL (Accu-RATEFrameLock), ADSP(Advanced Digital Sync Processing), AVEdge, CableCover, CDRS(ClassD Ripple Suppression),
CodecConnect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator, DSVP(Digital
Sync Validation Processing), EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque,
PendantConnect, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), RoomAgent, Scope-Trigger, SIS, SimpleInstructionSet, Skew-Free,
SpeedNav, Triple-Action Switching, True4K, True8K, Vector™ 4K, WebShare, XTRA, and ZipCaddy

FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause interference. This interference must be corrected at the expense of
the user.
NOTE: For more information on safety guidelines, regulatory compliances, EMI/
EMF compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide on the Extron website.

Conventions Used in this Guide
Notifications
The following notifications are used in this guide:
CAUTION: Risk of minor personal injury.
ATTENTION : Risque de blessuremineure.
ATTENTION:
• Risk of property damage.
• Risque de dommages matériels.
NOTE: A note draws attention to important information.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]
E X! *X1&* X2)* X2#* X2! CE}
NOTE: For commands and examples of computer or device responses
mentioned in this guide, the character “0” is used for the number zero and “O”
is the capital letter “o.”
Computer responses and directory paths that do not have variables are written in the font
shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in slanted form as shown here:
ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:
From the File menu, select New.
Click the OK button.
Specifications Availability
Product specifications are available on the Extron website, www.extron.com.
Extron Glossary of Terms
A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents
Introduction ................................................ 1
About the DA2HD4KPLUS,
DA4HD4KPLUS, and DA6HD4KPLUS.......... 1
Features .............................................................. 2
Application Diagram ............................................ 4
Installation.................................................. 5
Installation Overview ............................................ 5
Rear Panel Connections ...................................... 6
Connecting Power........................................... 6
Connecting Input Source ................................. 8
Connecting Output Displays ............................ 9
Connecting RS‑232 Control (Optional)........... 10
Front Panel Features.......................................... 11
Connecting to Front Panel USB Port.............. 12
Configuration............................................ 13
EDIDMinder ...................................................... 13
HDCP................................................................ 13
Configuration Software ............................. 15
Downloading Software from the
Extron Website ................................................. 15
Using PCS Software.......................................... 16
Input/Output Configuration ............................ 17
EDIDMinder .................................................. 19
Device Menu.................................................. 20
Extron PCS Help File ..................................... 20
Updating Firmware ............................................ 21
Downloading Firmware to a PC ..................... 21
Uploading Firmware to a
DAHD4KPLUS Device ............................... 22
SIS Commands ......................................... 24
Introduction to SIS ............................................ 24
Symbols Used in this Guide............................... 25
Error Messages ............................................. 27
Command and Response Table for
SIS Commands ................................................ 28
Command and Response Table for
CEC SIS Commands........................................ 31
Mounting .................................................. 33
Desktop Placement ........................................... 33
Rack Mounting .................................................. 33
Rack Mounting Procedure ............................. 33
UL Guidelines for Rack Mounting................... 33
Under‑desk Mounting ........................................ 34
Safety Instructions ................................................ ii
FCC Class A Notice............................................. iv
Conventions Used in this Guide............................v
Notifications......................................................v
Software Commands........................................v
Specifications Availability ......................................v
Extron Glossary of Terms......................................v
DA HD 4K PLUS Series • Contents vii

DA HD 4K PLUS Series • Contents viii

Introduction
This guide describes the function, installation, and operation of the DA2HD4KPLUS,
DA4HD4KPLUS, and DA6HD4KPLUS distribution amplifiers. Unless otherwise stated,
the terms “distribution amplifier”, “DA” or “DA PLUS” refer to any of these distribution
amplifiers.
This section provides the following information:
• About the DA2HD4KPLUS,DA4HD4KPLUS, and DA6HD4KPLUS
• Features
• Application Diagram
About the DA2HD4KPLUS,DA4HD4KPLUS, and DA6HD4KPLUS
The Extron DAHD4KPLUS Series are one input, multiple output HDMI distribution
amplifiers for 4K signals. They distribute one 4K input signal to two (DA2HD4KPLUS), four
(DA4HD4KPLUS), or six (DA6HD4KPLUS) simultaneous outputs. They support data
rates up to 18.0Gbps, including computer and video resolutions up to 4096x2160@60Hz
and 1080p@60Hz 4:4:4 with Deep Color, 3D, Lip Sync, HDR (high dynamic range), and
HD lossless audio formats.
NOTE: Extron strongly recommends compatibility testing while designing, and before
installing any 3D or HDR system. There are several unique 3D and HDR formats in
use by source devices and display manufacturers. The level of 3D and HDR product
support is governed by pixel clock, signal format, and communication between
source and sink devices. Please contact an Extron Application Engineer for more
information.
All three models feature EDIDMinder, which maintains continuous EDID communication
between connected devices, and KeyMinder, which continuously authenticates HDCP
encryption between all devices, ensuring the simultaneous distribution of source content to
all displays.
The DAHD4KPLUSdistribution amplifiers provide automatic input cable equalization up to
15feet (4.5meters) for 4K @ 60 Hz signals, automatic color bit depth adjustment, and allow
outputs to be independently muted.
Front panel LEDs provide immediate confirmation of HDCP authentication and signal
presence.
DA HD 4K PLUS Series • Introduction 1

Features
• 4K signal distribution — Distributes 4K HDMI video and embedded multi‑channel
digital audio signals. These distribution amplifiers accept one 4K input through a female
HDMI type‑A connector and provide two (DA2HD4KPLUS), four (DA4HD4KPLUS),
or six (DA6HD4KPLUS) simultaneous outputs.
• Supports HDMI 2.0b specifications, including:
• Data rates up to 18.0Gbps
• Deep Color up to 12‑bit
• 3D
• Lip Sync
• HDR
• HD lossless audio formats
• Supports computer and video resolutions up to 4K, including 1080p@60Hz
Deep Color.
• EDIDMinder — Automatically manages EDID communication between connected
devices ensuring that the source powers up properly and reliably outputs content for
display.
• HDCP compliant — Ensures display of content‑protected media and interoperability
with other HDCP‑compliant devices. Supports HDCP2.3 and compatible with
non‑HDCP2.3 sources and sinks.
• KeyMinder continuously verifies HDCP compliance — KeyMinder authenticates
and maintains continuous HDCP encryption between all input and output devices to
enable simultaneous distribution of a single source signal to two, four, or six displays.
• User-selectable HDCP authorization — Allows the unit to appear HDCP compliant
or non‑HDCP compliant to the connected source, which is beneficial if the source
automatically encrypts all content when connected to an HDCP‑compliant device.
Protected material is not passed in non‑HDCP mode.
• HDCP Visual Confirmation — A full‑screen green signal is sent when
HDCP‑encrypted content is transmitted to a non‑HDCP compliant display, providing
immediate visual confirmation that protected content cannot be viewed on the display.
• HDCP authentication and signal presence LED indicators — Front‑panel LED
indicators for signal presence and HDCP authentication provide real‑time feedback and
monitoring of key performance parameters.
• Automatic input cable equalization — Up to 100feet (30meters) for 720pat60Hz
with a 4.95Gbps signal and up to 15feet (4meters) for 4Kat60Hz with a 18.0Gbps
signal when used with Extron HDMI Pro Series cable. Actively conditions incoming
HDMI signals to compensate for signal loss when using long cables, low quality cables,
or source devices with poor signal output.
• Automatic color bit depth management — The DAHD4KPLUSSeries distribution
amplifiers automatically adjust color bit depth based on the display EDID, preventing
color compatibility conflicts between source and displays.
• HDMI to DVI Interface Format Correction — Automatically reformats HDMI source
signals for output to a connected DVI display.
• Output muting via RS-232 or USB port — Provides the capability to mute one or
all outputs at any time. This allows content to be viewed on a local monitor prior to
appearing on the main presentation display.
• Easy setup and commissioning with the Extron Product Configuration Software
(PCS) — Conveniently configure multiple products using a single software application.
DA HD 4K PLUS Series • Introduction 2