
Warrantee and Guarantee are only valid for units sold and installed by
authorized distributors and installers.
We are certain that you will be delighted with your EZ Breathe ventilation system
and so we offer the best guarantee and warranty in the industry. The EZ Breathe
ventilation system comes with a full performance guarantee, which allows you to
obtain a refund for the purchase price of the unit(s) after one (1) year of operation
from the date of purchase. As it may take a significant amount of time to reduce the
moisture content of various building materials (i.e. concrete, cinder block drywall,
etc.), furniture, etc. in the area serviced by your EZ Breathe unit, this system must
be allowed to operate through a complete seasonal cycle of twelve (12) months to
fully benefit from the effectiveness of ventilation. Acceptable airflow and air quality
(i.e. under 50% relative humidity) requirements of the replacement air must be
established and maintained for the unit to assist in reducing humidity and air
pollutants, and it is the homeowner’s responsibility to do so. If your EZ Breathe
ventilation system is not reducing moisture problems after installation, please call
verify that your system is being used in a manner that permits it to operate at
maximum efficiency and for any suggested remedial actions to reduce moisture
problems. It is the homeowner’s responsibility to comply with these suggested
remedial actions (i.e. provide adequate replacement air under 50% relative humidity,
eliminate water intrusion, install vapor barrier, etc.) by our EZ Breathe technician.
Failure to comply will result in nullification of this Performance Guarantee and EZ
Breathe Warranty. Notification of any problems must be made within the first six
(6) months after installation of the unit to the EZ Breathe distributor and/or the
manufacturer of the problems. This is to allow for enough time for the remedial
actions to have an effect. If the indoor moisture problems do not improve, the
service department will issue a call tag for the return of the unit. Package the system
per specifications, and return with proof of purchase. Upon receipt of EZ Breathe
unit, a refund will be issued. Our performance guarantee is limited to the purchase
price paid for the system, but not for any consequential, incidental or any other
damages connected therewith. All other charges (i.e. transportation, labor, repair
and maintenance to building) are excluded. If the system is returned prior to
installation for reasons that are not the fault of the homeowner (i.e. inability to
install the system due to house construction) a full refund will be sent to the
homeowner. No refund will be issued if the system is not returned within 30 days.
If the system is returned after contacting the service department and all remedial
measures taken did not produce satisfactory moisture reduction, and the system is
returned prior to 12 months, a 15% (of the purchase price) restocking fee plus a
freight and handling charge each way, will be deducted from the refund. The
performance guarantee is restricted as above and is not applicable to any warranty,
which is covered separately under the company’s warranty included with the system.
Important Notice: In order to be eligible for the One Year Performance
Guarantee customers must send the installation completion certificate signed
by the installer, along with the completed warranty card. Customers should
make and retain copies of all paperwork for their records.
OUR EZ BREATHE PERFORMANCE GUARANTEE