Fire dept GD10 User manual

GD10
Installation Guide
Operating Instructions
Warranty

Version: July 2019 2
GD10 Installation Guide, Operating Instructions & Warranty
IMPORTANT!
This gas appliance must be installed to AS/NZS 5601.1:2013 by a qualified person and in accordance with
these instructions. Failure to install the appliance correctly will void your warranty and may cause a fire. This
appliance should not be modified under any circumstances.
Under no circumstances should any combustibles such as paper, wood or coal be used in this appliance.
It is recommended that you have this appliance serviced annually by a qualified technician.
Warranty repairs must be carried out by a ‘The Fire Dept.’ authorised technician.
This appliance must ALWAYS terminate/flue outdoors.
Young children, elderly or infirm should be supervised to ensure that they are careful with the appliance.
Clothing and other flammable materials should never be placed near the appliance.
Please note that parts (near the flame) of this appliance, particularly the steel surrounding, all panels to the face
or around the front, become extremely hot during operation and can result in serious injury and burns if touched.
It is therefore recommended that a fireguard complying with BS 8423:2002 is used in the presence of young
children, the elderly or infirm.
During the installation of this appliance, it may be necessary to manually handle heavy components (greater
than 25kg). It is the installer’s responsibility to ensure appropriate manual-handling techniques are employed.
NOTE: This GD10 appliance is fitted with an Oxyprotector (Oxygen depletion) pilot. Under NO
circumstances should this pilot be replaced or removed.
The GD10 installation process consists of 7 steps
Page
Step 1: Ensure all components are correct and undamaged 3
Step 2: Install plinth (if required) 3
Step 3: Install appliance into position 3
Burner tray removal process 4
Burner tray installation process 5
Weather housing 6
Step 4: Connect and test electrical supply 8
Step 5: Connect gas supply and commission 10
Step 6: Lay the firebed 13
How to lay River Rocks firebed 15
How to lay Beach Driftwood firebed 17
How to lay Forest Logs firebed 19
Step 7: Show owner how to operate appliance 19
Operating Instructions. 20
Troubleshooting 20
Warranty 21
Information in this installation guide may be subject to change without notice.
Please ensure that you have the current version before beginning installation.
If you have any queries, please contact ‘The Fire Dept.’ on 0800 888 550

Version: July 2019 3
Step 1: Unpack and ensure all components are correct and undamaged
•Appliance.
•Weather cover.
•Box of firebed mediums.
Step 2: Install plinth (if required)
•If the table is to sit on a plinth, ensure it is capable of
supporting a 200kg load.
•There is no clearance requirement for the base of the
appliance. It may safely sit directly upon combustible
(eg. timber) and non-combustible (eg. concrete) materials.
Step 3: Install appliance into position
•Important: The position (that the appliance is to be installed onto) must
be weather-tight and free-draining and comply with the
requirements of the New Zealand Building Codes E2
(External Moisture).
•Before installation, confirm all minimum clearances
from the outside surfaces of the appliance to the
surrounding enclosure are no closer than 500mm from
combustible materials.
•The exception to these minimum clearances is the base and the front surround panels of the appliance. The
base can safely sit directly upon combustible (e.g. timber) and non-combustible (e.g. concrete) materials.
•Check appropriate appliance specifications for air requirements.
•If a gas supply pipe has already been run to the cavity, ensure 1000mm of 3/8 soft copper tube is available
at the centre of the cavity, as this is where the copper tube with the gas supply enters the appliance.
•If an electrical supply cable has already been run to the cavity (must be a minimum of 1.0mm 4- core cable),
ensure that the cable reaches the centre of the cavity, as this is where it will enter the appliance.
•In order to access the fixing slots in the base of the appliance, and the gas and electrical connections, it is
necessary to first remove the burner tray.
Important Safety Note: It may be necessary to manually handle heavy components (greater than 25kg). It is
the installer’s responsibility to ensure appropriate manual-handling techniques are employed.

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Burner Tray Removal Process
Cover and end cap removal
GD10 Pilot cover
This model has one pilot
cover.
•Remove the stainless steel pilot cover (2 x screws) at the pilot end
of the burner.
GD10 Burner end caps
This model has two end cap
covers, one at each side of
the burner.
•Remove the stainless steel burner end caps (3 x screws on
each cap) at either end of the burner tray.
LPG
Natural Gas
GD10 1200
Input 35-45 MJ/h
One gas injector at the pilot
side of the burner tray.
•Remove the burner tray by carefully pushing it
away from the pilot and lift the pilot end of the
burner tray, lift the burner tray up and away from
the pilot in one movement.
•Stand the burner tray on its end and lean
against a stable surface.
•Remove the burner tray by carefully pushing it away from
the pilot and lift the pilot end of the burner tray, lift the
burner tray up and away from the pilot in one movement.
• Stand the burner tray on its end and lean against a stable
surface.
GD10 1400
Input 45-55 MJ/h
Two gas injectors one at the
right and one at left hand
sides of the burner tray.
GD10 2000
Input 55-65 MJ/h
Two gas injectors one at the
right and one at left hand
sides of the burner tray.
•Remove the burner tray by carefully pushing it
away from the pilot and lift the pilot end of the
burner tray, lift the burner tray up and away from
the pilot in one movement. Ensure that the gas
injector at the left hand side is not damaged as
the burner tray is lifted out.
• Stand the burner tray on its end and lean
against a stable surface.
•On the pilot side gas injector, loosen and spin back the
12mm brass nut away from the burner tray.
•On the non-pilot side injector, loosen both the 12mm brass
nuts all the way to the end of the injector. The injector will
need to be pushed away from the burner tray.
•Remove the burner tray by carefully pushing it away from
the pilot and lift the pilot end of the burner tray, lift the
burner tray up and away from the pilot in one movement.
• Stand the burner tray on its end and lean against a stable
surface.
Pilot cover
Pilot burner end
cap
Non pilot burner end
cap
Pilot side Gas Injector
Non-pilot side gas Injector

Version: July 2019 5
Burner Tray Installation Process
LPG
Natural Gas
GD10 1200
Input 35-45 MJ/h
One gas injector at the
pilot side of the burner tray.
•Install the burner tray by carefully lowering the end
opposite from the pilot meanwhile holding up the
pilot end, lower the burner tray down and move
towards the pilot in one movement.
•Ensure the burner tray is located correctly into the
burner bracket and the jets are aiming into the
burner tube inlet holes.
•Install the burner tray by carefully lowering the end
opposite from the pilot meanwhile holding up the pilot
end, lower the burner tray down and move towards
the pilot in one movement.
•Ensure the burner tray is located correctly into the
burner bracket and the jets are aiming into the burner
tube inlet holes.
•On the pilot side gas injector, gently tighten (do not
over tighten) the 12mm brass nut closest to the
burner tray.
GD10 1400
Input 45-55 MJ/h
Two gas injectors one at the
right and one at left hand
sides of the burner tray.
GD10 2000
Input 55-65 MJ/h
Two gas injectors one at the
right and one at left hand
sides of the burner tray.
•Install the burner tray by carefully lowering the end
opposite from the pilot meanwhile holding up the
pilot end, lower the burner tray down and move
towards the pilot in one movement.
•Ensure the burner tray is located correctly into the
burner bracket and the jets are aiming into the
burner tube inlet holes.
•Install the burner tray by carefully lowering the end
opposite from the pilot meanwhile holding up the pilot
end, lower the burner tray down and move towards
the pilot in one movement.
•Ensure the burner tray is located correctly into the
burner bracket and the jets are aiming into the burner
tube inlet holes.
•On the non-pilot side injector, gently tighten both the
12mm brass nuts. The injector will pull towards the
burner tray.
•On both the non-pilot and pilot side gas injectors,
gently tighten (do not over tighten) the 12mm brass
nuts closest to the burner tray.
Cover and end cap installation
GD10 Oxygen Depletion
Pilot
•Under NO circumstances should the pilot be replaced or removed.
GD10 Pilot cover
This model has one pilot
cover.
•Replace the stainless steel pilot cover (2 x screws) at the pilot end
of the burner.
GD10 Burner end caps
This model has two end cap
covers, One at each side of
the burner
•Replace the stainless steel burner end caps (3 x screws on each cap)
at either end of the burner.
Non pilot burner end cap
Pilot burner end cap
Non-pilot side Gas Injector
Pilot side Gas Injector
Pilot cover
Oxygen depletion pilot

Version: July 2019 6
Weather Housing
•The gas supply pipe will need to be run into the weather housing under the burner, as this is where the
copper tube with the gas supply connects to the burner.
•The electrical supply cable will need to be run into the weather housing (must be a minimum of 1.0mm 4-
core cable), ensure 1000mm of cable is at the centre of the cavity, as this is where it will connect to the
burner.
•In order to access the gas and electrical connections inside the weather housing, it is necessary to first
remove the burner.
•Remove the outer front cover (3 x screws across the top and 2 x screws across the front).
•To refit the outer front cover, simply reverse the removal process.

Version: July 2019 7
•Locate appliance into position and ensure that it complies with the minimum clearances required (500mm for
combustibles) to the surrounding enclosure. The exception to these minimum clearances is the base and the
front surround panels of the fire, the base can safely sit directly upon combustible (e.g. timber) and non-
combustible (e.g. concrete) materials, refer to the appropriate appliance specification for the correct
clearance requirements. Ensure the framing is capable of supporting a 200kg load.
•In order to provide maximum positioning flexibility, the base of the appliance has four 30mm long fixing slots
at each end.
•The four fixing slots will fix the appliance into position. Mark out and drill fixing holes through the 30mm slots
in the base of the appliance. Ensure holes are drilled in the centre of the slots to allow maximum positioning
flexibility. Clear out any debris from drilling.
•Ensure the appliance is level and pack up corners to suit where necessary. Check and ensure unit is level.
•Once the appliance is level, fix bolts/screws into hearth.
•Replace the burner tray by following the ‘Burner Tray Installation Process’ in this guide.
4 x 30mm fixing slots

Version: July 2019 8
Step 4: Connect and test electrical supply
•All electrical connections must meet the requirements of AS/NZS 3000 standards and be installed
and certified by a suitably qualified person.
•In order to access the electricals, it is necessary to first remove the burner tray and weather housing front
cover.
•Remove the burner tray and weather housing front cover by following the ‘Burner Tray Removal Process’
and ‘Weather Housing’ of this guide.
•With the burner tray and weather housing front cover removed the electrical connections between the
appliance and the switch can be seen, use 4-core (minimum 1mm) cable.
•Following these connection details, using the 4-core cable that has been run at site, connect the switch to
the appliance.
•IMPORTANT: Before testing, ensure the gas valve is turned off.
•Test electrical functions by switching the bottom High/Low switch to LOW, then switch the appliance ON
using the top On/Off switch.
•After approximately five seconds, the pilot will spark. Because the gas supply is turned off, the pilot will
spark for approximately five seconds then automatically switch off.
•NOTE: GD10 models have both LOW and HIGH settings.
•Switch to HIGH setting. Ensure that a red light appears on the electrical connections block.
•Switch the appliance off. Electrical testing is complete.
•Replace the burner tray and weather housing cover by following the ‘Burner tray installation process’ and
‘Weather Housing’ in this guide.

Version: July 2019 9

Version: July 2019 10
Step 5: Connect gas supply and commission
•Gas installation, connection and commissioning must meet the requirements of AS/NZS 5601.1:2013
and be installed and certified by a suitably qualified person.
•In order to access the gas supply and testing area, it is necessary to first remove the burner tray and
weather housing front cover.
•Remove the burner tray and weather housing front cover by following the ‘Burner Tray Removal Process’
and ‘Weather Housing’ of this guide.
•Connect 3/8 soft copper pipe to main valve.
•Leak test all joints.
•Switch the appliance on.
•Test/adjust high first and then the low pressures against
rating plate specifications.
•In the unlikely event that the rating plate is not attached, Do Not commission the appliance and contact ‘The
Fire Dept.’ immediately.
•Switch the appliance off.
•Replace the burner tray and weather housing cover by following the ‘Burner Tray Installation Process’ and
‘Weather Housing’ in this guide.
•Switch the appliance on.
•Note: Due to lack of firebed, it may be necessary to manually light burners.
•Switch the appliance off.
•Lay firebed in accordance with instructions in Step 6 of this guide.
•Send gas certificate to the appropriate person.

Version: July 2019 11
Step 6: Lay the firebed
•The GD10 Recessed Burner has three firebed options: River Rocks, Beach Driftwood & Forest Logs.
•Particular care should be taken when placing the chosen firebed mediums into the burner tray. Failure to
place the medium correctly may result in the appliance performing inefficiently.
•Open the firebed cardboard box and identify firebox mediums.
River Rocks option has two firebed mediums:
Clay balls –3 bags.
White rocks –large and small.
Beach Driftwood option has three firebed mediums:
Clay balls –3 bags.
White rocks –large and small.
Driftwood –large and small.
Forest Logs option has three firebed mediums:
Clay balls –3 bags.
White rocks –large and small.
Logs –large and small.

Version: July 2019 12
How to lay clay balls
•Beginning in the middle at the back of the burner,
carefully empty the bags of clay balls into the
burner tray.
•Ensure not to spill any clay balls in cavities
in front of and behind burner tray.
•Do not pour clay balls directly over burner slots.
•Fill the burner up to top of burner tray.
Use hand to spread out and push under burner.
•Using a small Allen key (or similar), remove any
dust that may have fallen into burner slots.
•If natural gas is being used, leave burner slots uncovered.
•If LPG is being used, lightly cover burner slots
in a thin layer of clay balls by adding at back
of burner tray and gently sweeping forward.
•Clay balls layer complete.

Version: July 2019 13
How to lay River Rocks Firebed –GD10 1200
•Lay large rocks first, in these positions.
•Lay small rocks next, in these positions.
•Switch the appliance on at ‘HIGH’setting to check how flame looks. The flame will take 10-20 seconds to
light fully.
•IMPORTANT: The flame effect should look natural and non-uniform, running the entire length of the burner.
•Common flame effect issues are:
o Flame touching edge of burner tray.
o Missing flames along length of burner.
•Both these issues can be resolved by switching the appliance off and slightly repositioning rocks and logs at
the problem areas.
•Repeat this switching on/off and repositioning until a natural and non-uniform flame effect is achieved.
•Once a natural and non-uniform flame effect is achieved, switch the appliance to ‘LOW’ setting and ensure
the flame effect, although smaller, still looks good.
•Switch the appliance off.

Version: July 2019 14
How to lay River Rocks Firebed –GD10 1400 & 2000
•Lay large rocks first, in these positions.
•Lay small rocks next, in these positions.
•Switch the appliance on at ‘HIGH’setting to check how flame looks. The flame will take 10-20 seconds to
light fully.
•IMPORTANT: The flame effect should look natural and non-uniform, running the entire length of the burner.
•Common flame effect issues are:
o Flame touching edge of burner tray.
o Missing flames along length of burner.
•Both these issues can be resolved by switching the appliance off and slightly repositioning rocks and logs at
the problem areas.
•Repeat this switching on/off and repositioning until a natural and non-uniform flame effect is achieved.
•Once a natural and non-uniform flame effect is achieved, switch the appliance to ‘LOW’ setting and ensure
the flame effect, although smaller, still looks good.
•Switch the appliance off.

Version: July 2019 15
How to lay Beach Driftwood Firebed –GD10 1200
•Lay logs and large rocks first, in these positions.
•Lay rocks next, in these positions.
•Switch the appliance on at ‘HIGH’setting to check how flame looks. The flame will take 10-20 seconds to
light fully.
•IMPORTANT: The flame effect should look natural and non-uniform, running the entire length of the burner.
•Common flame effect issues are:
o Flame touching edge of burner tray.
o Missing flames along length of burner.
•Both these issues can be resolved by switching the appliance off and slightly repositioning rocks and logs at
the problem areas.
•Repeat this switching on/off and repositioning until a natural and non-uniform flame effect is achieved.
•Once a natural and non-uniform flame effect is achieved, switch the appliance to ‘LOW’ setting and ensure
the flame effect, although smaller, still looks good.
•Switch the appliance off.

Version: July 2019 16
How to lay Beach Driftwood Firebed –GD10 1400 & 2000
•Lay logs and large rocks first, in these positions.
•Lay rocks next, in these positions.
•Switch the appliance on at ‘HIGH’setting to check how flame looks. The flame will take 10-20 seconds to
light fully.
•IMPORTANT: The flame effect should look natural and non-uniform, running the entire length of the burner.
•Common flame effect issues are:
o Flame touching edge of burner tray.
o Missing flames along length of burner.
•Both these issues can be resolved by switching the appliance off and slightly repositioning rocks and logs at
the problem areas.
•Repeat this switching on/off and repositioning until a natural and non-uniform flame effect is achieved.
•Once a natural and non-uniform flame effect is achieved, switch the appliance to ‘LOW’ setting and ensure
the flame effect, although smaller, still looks good.
•Switch the appliance off.

Version: July 2019 17
How to lay Forest Logs Firebed –GD10 1200
•Lay logs and large rocks first, in these positions.
•Lay rocks next, in these positions.
•Switch the appliance on at ‘HIGH’setting to check how flame looks. The flame will take 10-20 seconds to light fully.
•IMPORTANT: The flame effect should look natural and non-uniform, running the entire length of the burner.
•Common flame effect issues are:
o Flame touching edge of burner tray.
o Missing flames along length of burner.
•Both these issues can be resolved by switching the appliance off and slightly repositioning rocks and logs at
the problem areas.
•Repeat this switching on/off and repositioning until a natural and non-uniform flame effect is achieved.
•Once a natural and non-uniform flame effect is achieved, switch the appliance to ‘LOW’ setting and ensure
the flame effect, although smaller, still looks good.
•Switch the appliance off.

Version: July 2019 18
How to lay Forest Logs Firebed –GD10 1400 & 2000
•Lay logs and large rocks first, in these positions.
•Lay rocks next, in these positions.
•Switch the appliance on at ‘HIGH’setting to check how flame looks. The flame will take 10-20 seconds to
light fully.
•IMPORTANT: The flame effect should look natural and non-uniform, running the entire length of the burner.
•Common flame effect issues are:
o Flame touching edge of burner tray.
o Missing flames along length of burner.
•Both these issues can be resolved by switching the appliance off and slightly repositioning rocks and logs at
the problem areas.
•Repeat this switching on/off and repositioning until a natural and non-uniform flame effect is achieved.
•Once a natural and non-uniform flame effect is achieved, switch the appliance to ‘LOW’ setting and ensure
the flame effect, although smaller, still looks good.
•Switch the appliance off.

Version: July 2019 19
Step 7: Show owner how to operate appliance
•Following the GD10 Operating Instructions on the next page, show the owner how to switch the appliance on
and off, and how to switch between high and low settings.
•If the owner is not available, leave this manual by the appliance.
Weather cover:
NOTES:
LOCK
UN-LOCK
•To remove the weather cover:
Pull the catch out (both sides) to un-
lock and lift the weather cover off the
GD10 burner. Please the weather
cover in a safe place.
•To fit the weather cover:
Pull the catch out (both sides) to un-
lock and lower the weather cover
over the GD10 burner. Once the
weather cover is in position push the
catch into the lock position. The
cover will be locked down.
Catch at both sides
IMPORTANT:
Never turn the appliance on with the weather cover in place.

Version: July 2019 20
GD10 OPERATING INSTRUCTIONS
This GD10 appliance has been designed to be simple to use. It is controlled by a wall switch, which must be
installed by a qualified electrician.
To start appliance:
•Press the on/off switch to the ON position.
•Press the high/low switch to the HIGH position.
•The electronic solenoid pack will start to click.
•Gas will then be released and ignited at the pilot valve.
•The safety sensor will allow the main burner pipe to ignite and flames will appear. The whole process
will take between 10-20 seconds.
•Once the flame appears, it can be turned down to the low setting by pressing the high/low switch to LOW.
To shut down appliance:
•Press the on/off switch to the OFF position.
•The gas will automatically be shut off to the pilot and the burner. The flame will then extinguish.
………………………………………
TROUBLESHOOTING
Problem
Probable Cause
Action
Appliance shuts down after continuous
running
Low Oxygen supplying to the fire
1. Do not attempt to restart the fire
2. Open all doors and windows
3. Call gas-fitter
Appliance doesn't start
1. No gas supply
2. No power supply
3. Low or poor pilot flame
4. Signal from flame rectifier interrupted
5. Signal to sparker electrode interrupted
6. Incorrect sparker electrode gap
1. Check gas supply
2. Check power supply
3. Check flame size and pressure
4. Check flame rectifier and wire to sit pack
5. Check sparker gap and wire to sit pack
6. Check sparker electrode gap is 3mm
Appliance shuts down
1. Low gas supply
2. Low or poor pilot flame
3. Signal to flame rectifier interrupted
1. Check gas supply
2. Check flame size and pilot flame pressure
3. Check flame rectifier and wire to sit pack
Flame in not running the full length of the
burner
The firebed is not aligned to the burner
Re-lay the firebed to the specific model
specifications detailed earlier in this guide
Flame is yellow and sooty
1. Primary aeration ports have a
blockage (LPG models only)
2. The firebed is not aligned to the burner
1. Check primary aeration ports for blockage
and clear if required (LPG models only)
2. Re-lay the firebed to the specific model
specifications detailed earlier in this guide
No flame at the pilot
Primary aeration ports have a blockage
Check primary aeration ports for blockage and
clear if required