Firenzo Fusion User manual

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INSTALLATION AND OPERATION INSTRUCTIONS
for the
Fusion Boiler
Firenzo have been making stoves of the highest quality for over 35 years in New Zealand.
Leaders in manufacturing stoves with ultra-low emissions and superb efficiency, Firenzo are
ranked as one of the most respected brands in New Zealand.
By carefully following these instructions, we are certain that you will enjoy many years of
safe, comfortable warmth from your new Firenzo stove.

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1. INDEX
Page No: Item No: Topic:
2 1 Index
2 2 Installation Responsibilities
3 3 Floor Protector Requirements
4 4 Dimensions and Clearances
5 5 Installation Procedure
6 6 Flue System Specifications
7 7 User Responsibilities
8 8 Operating Instructions
11 9 Maintenance
12 10 Warranty
2. INSTALLATION RESPONSIBILITIES
•You must consult with the relevant local authority having jurisdiction to determine the need
for a building permit approval process to be undertaken prior to commencing the
installation.
•This appliance must be installed by someone competent to do so, Firenzo recommend the
use of a NZ Home Heating Association, solid fuel appliance installation technician (SFAIT), or
other suitably qualified person.
•The appliance and flue system must be installed in accordance with AS/NZS 2918:2001 and
the appropriate requirements of the relevant NZ Building Code or Codes.
•The boiler connection and associated plumbing installation must comply to all relevant
AS/NZ plumbing and building codes, but to AS3500.4.1 and NZS4603 at the minimum.
•The appliance must never be used if the boiler is not connected and filled with water and
must not connect to an unvented hot water system.
•The appliance must also be installed in strict accordance with the specifications of these
installation instructions.
•The flue system must be AS/NZS 2918:2001 Appendix F tested by the flue manufacturer and
their specifications for the installation of the flue system must be adhered to.
•The appliance must not be connected to a chimney or flue system serving any other
appliance.
•This appliance has been tested to N.Z. Standards AS/NZS 2918:2001. Appendix B&E as
relevant for safety, AS/NZ 4012:2011 for efficiency and AS/NZ 4013:2011 for emissions.
•Failure to follow these instructions may void your home insurance and in certain cases void
your warranty.
•WARNING: These fires can weigh up to 210kg including packaging, please ensure adequate
precautions are in place to enable safe lifting and handling on site.
•This manual must be left with the appliance / homeowner and kept for future reference.

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3. Floor Protector Requirements
AS/NZ2918 Section 3.3 states that if the heater is to be placed on or within 500mm of heat sensitive
materials in the floor, then a floor protector will be required. This floor protector shall extend under
the heater and not less than 300mm beyond the front of the fuel loading or ash removal openings.
The width of the floor protector shall be not less than the width of the appliance and shall extend
not less than 200mm from each side of the fuel loading or ash removal openings unless it forms an
abutment with a wall or heat shield at a lesser distance.
If the appliance is being installed directly onto a non-heat sensitive floor, an ash protector area to
the dimensions as drawing F/P 001 (below) is all that is required.
If the appliance is to be installed directly onto a heat sensitive floor an insulated floor protector will
be required to prevent excessive heat transference, and needs to meet the tested requirements
under AS/NZ 2918:2001. as detailed in drawing F/P 001 as below.
You may
1. Construct a purpose made floor protector on site to the minimum dimensions as drawing
F/P 001 below. It must consist of a minimum of 20mm of Insulation board (Micore 160,
Supalux, Promatech H, Eterpan LD or product of similar thermal resistance) and tiles/slate or
similar non-combustible surface with sealed joints on the top surface to protect from
spillage of any hot ash/embers.
F/P 001
4. Dimensions & Clearances

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Note. Boiler outlets are 1” bsp and can be left or right handed. Shown here left handed. The faces of
female plumbing connections are 215 mm from centre of appliance.
Please note:_ All Clearances shown are from the steel body of the Fusion unless specified.
Dimension ‘A’ is shown from the rear heat shield to the rear wall, and dimension ‘B’ is from the side
of the top cast plate to the side wall.
Appliance MUST be installed with a Firenzo double flue shield
Clearance A B C D E F G H J K L M N O
mm 150 450 350 200 350 395 720 428 940 930 1170 970 535 460
895
540
475
312
245
155

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5. Installation Procedure
1. Remove all outer packaging and carefully dispose of.
2. Remove top casting and carefully set aside.
3. Remove the upper and lower cast doors and carefully set aside.
4. Remove package containing vortex cap and handles etc. from within upper chamber and
carefully set aside.
5. If using the Firenzo insulated floor protector position it now following instructions supplied.
6. Accurately position the fire onto the floor protector ensuring all necessary safety clearances
are adhered to along with the correct alignment of the flue system to the flue spigot outlet.
7. Fit top casting on to fire box ensuring a good seal to the rope bed and again check alignment
of flue system and clearances.
8. Assemble and install the flue system, also ensuring all necessary safety clearances are
adhered to. A flue sealing shim is provided to help seal the flue system to the flue spigot
outlet if required. See flue installation section 6 for flue specifications.
9. Install the special Firenzo double flue shield to the flue system above the appliance following
the instructions supplied.
10. Secure the fire (and floor protector if necessary) to the floor by using appropriate
fastenings for the substructure, through the earth quake restraints on the rear legs. This is
a compulsory New Zealand building code requirement.
11. The boiler at the rear of the appliance can be orientated left or right outlet to suit the
easiest plumbing connection. Simply undo the four retaining bolts, turn boiler around and
re-secure it (checking rope seals are in place) with the four bolts.
12. Make necessary plumbing connections, fill with water and check for no leaks.
13. Fit the upper and lower doors and check they swing freely and seal correctly.
14. Remove vortex cap from package and install into vortex tube in the upper chamber. The
locating tabs on the underside ensure correct alignment into tube and the side of the of
vortex cap with the closed face, must face forwards towards the door.
15. Fit door knobs (diagram 2 below). The door knobs go on the outer side of the door handles.
16. This instruction manual must be left with the appliance and or homeowner for them to read
and understand prior to using the appliance
6. FLUE SYSTEM SPECIFICATIONS

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Firenzo recommend the use of our proprietary flue system which has been fully tested to
AS/NZ2918:2001 appendices F & B. and has 2 variants to a standard flue kit that must be used.
If an alternative flue system is chosen, it must be tested to AS/NZ 2918:2001 appendice F and the
manufacturer’s specifications for the installation of the flue system must be adhered to. It however
must have an extended ceiling plate to 460 x 460mm and the special Firenzo double flue shield
must be used.
1. Position heater on floor protector ensuring all heater
clearances are correct as per clearances in section 4.
2. Once the location is confirmed, the appliance and floor
protector (if required) shall be fixed to the floor itself as
section 5..
3. Extend a plumb line from the centre of the fire flue pipe
spigot to the ceiling. Mark position on ceiling and roof.
4. Trim hole and nog as required ensuring that a 25mm
safe clearance (or manufacturer’s specs if different)
between combustible materials and flu components
is maintained. Fix with non-combustible spacers and
screws or clouts on all four sides.
5. Cut and frame (when required) an opening in the roof,
position the outer casing through the roof until it is flush
with the underside of the ceiling, making sure as with
the ceiling there is a 25mm safe clearance (or manufacturer’s
specs if different ) between non-combustible materials and
the flue components. Fix as in step 4.
6. Fix appropriate flashing around outer casing to the
roof and ensure compliance to relevant building codes.
7. Assemble flue pipe sections ensuring all seams are in
line, the assembly is straight and crimped. Ends are
pointing downwards. Fix each joint with three stainless
rivets or self-tapping screws.
8. Place ceiling plate with folded edges upwards over
heater spigot.
9. Position the flue pipe into the heater spigot. The flue
pipe can either lowered from the top as a single unit or
fed up from the room a length at a time, ensuring that
all joints are fixed properly.
10. Slide the inner casing into place, between the outer casing
and the flue pipe.
11. The flue pipe must extend 200mm above the outer casing.
Note: Extra lengths of flue pipe, inner and outer casing
may be required to achieve the minimum clearance from
the roof.
12. Slide top spreader over flue pipe down into outer and inner casing and tighten.
13. Slide cowl over flue pipe until it rests on spreader. Secure with rivets or self-tapping screws.
14. Fit rain hat. Do not fasten as it must be removable for flue pipe cleaning.
15. Fix ceiling plate to ceiling maintaining an even gap all around flue pipe Ensure ceiling plate is spaced off
from the ceiling with the ceramic spacers supplied.
CAUTION: Mixing of appliance or flue system components from different sources or modifying the
dimensional specifications of components may result in hazardous conditions. Where such action is
considered the flue system manufacturer should be consulted in the first instance prior to installation.

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7. User Responsibilities
You must read and understand this instruction guide prior to using the appliance. You may void your
warranty if the appliance is not installed, used and maintained in accordance with these instructions.
•Use only dry fuel with a moisture content not exceeding 25%.
•High fuel moisture content simply causes poor performance and creates soot deposits that
block up the fire. The better the fuel, the better the heating performance.
•Do not use treated timbers as a fuel source. Timber treated with preservatives will leave
toxic residues in the firebox, the flue and the atmosphere. The combustion of this material
even over short periods of time will deteriorate the appliance and void the warranty.
•The appliance must never be used if the boiler is not connected and filled with water.
•When using the stove in situations where children, aged and/or infirm persons are present a
fireguard must be used to prevent accidental contact with the appliance which may cause
burns.
•Always keep combustible households items and furniture a safe distance (at least 600mm)
away from the appliance, clothing being dried is a common source of household fires.
•Do not use any aerosol sprays on or near the stove when it is alight, this includes cleaners
and air purifiers that may contain flammable substances.
8. Operating Instructions
Your Firenzo Fusion utilises gasification combustion technology, so runs quite differently to a
conventional wood stove. You must operate your stove strictly in accordance with these
instructions, this will enable you to achieve efficient use of your fuel and get maximum heat output.

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Unlike a conventional wood stove it has a fixed air supply, so when loaded and running it only
requires to be refuelled to maintain its heat output level. The control on the right hand side is only
to be used to direct the flue draft operation for initial lighting until the appliance and flue has
warmed sufficiently to run in normal operation mode and then used again to enable refuelling as
required.
Failure to follow this simple operation principle will reduce the appliances efficient heat output, may
cause the appliance to emit smoke to the room when refuelling and if operated incorrectly for
prolonged periods may void your warranty
Initial lighting
When using the appliance for the first few times, the high temperature paint system used may emit
some smoke and strong odours until the paint fully cure. This is a temporary condition and you will
need to open any doors and windows to ventilate the area until it ceases.
•Turn the control knob on the right hand side to the lighting/reload position as shown in the
picture on page 8.dia 2.
•Fully open upper chamber door to enable fuel loading.
•Arrange adequate amount of kindling directly into base of fire box and across the top of the
vortex cap and light using appropriate lighting fuel.
Dia1. Normal Operation
dia2. Lighting and Refuelling

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•Partially close the upper chamber door leaving it ajar slightly to enable quick ignition of the
kindling and leave until the kindling has well established flames and is starting to create
some embers.
•When ready, open door, add intermediate size fuel logs and then fully close the door.
•When the intermediate fuel is burning well and a clear ember bed is established, open door
and add a first load of 2 to 3 normal sized logs.
•The logs must be loaded in a front to back orientation.
•When the full logs are burning well and the ember bed is fully established, and this process
will normally take about 30 minutes, the handle on the right hand side can be pulled down
and forward to the normal operation position as picture on page 8. dia1.
•The vortex flame should establish in the lower chamber and be clearly visible and stable. If it
pulses or extinguishes turn the handle back to the lighting/reload position and allow the fire
to warm up further for another 5-10 minutes and then try again until it does.
•Once the vortex flame is established the appliance can be left to run in its normal operating
mode.
Refuelling
As the appliance has no adjustable air control its output can be controlled by the volume and
regularity of refuelling. Its design and operation work best with a fuel load of 3 to 4 logs and / or a
load weighing 2.5 to 3 kg,s at a time. This will give approximately an hours’ worth of use for each
fuel load depending on fuel moisture content and effective flue draw.
Before any reloading operation you must turn the control handle back to the lighting/reload
position there is a safety device stopping the door opening until this is done. This stabilises the flue
Allow fuel bed to burn down to give adequate safe loading room for new fuel load.
•Turn control handle to lighting/reload position taking safety catch off the door allowing door
to open p8.dia2.
•Add new fuel load in a front to back orientation.
•Fully close the door.
•Turn control handle to normal operation position as p8 dia1.

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•Leave to run in normal operation mode.
Refuelling after Extended Burn Time
If for any reason the fire has been allowed to burn down for an extended period and the fire itself
has become very low, you will need to re-establish adequate heat into the fire before reloading a full
load of fuel. The addition of large quantities of cold fuel onto a low ember bed will cause the new
fuel to smoulder and will be a waste of fuel and give little or no heat.
•If refuelling the fire turn control handle back to the lighting/reload position. If you don’t do
this the door will not open it has a safety device fitted.
•Open door and add an intermediate load of fuel, then close the door fully.
•When the intermediate fuel is burning well and a clear ember bed is established, open door
and add a load of 2 to 3 normal sized logs.
•When the logs are burning well and the ember bed is fully established again, turn the control
handle back to the normal operation position and check the vortex flame is established and
stable in the lower chamber. If it pulses or extinguishes turn the handle back to the
lighting/reload position and allow the fire to warm up further for another 5-10 minutes and
then try again until it does.
•Once the vortex flame is established the appliance can be left to run in its normal operating
mode.
Lower Chamber
The lower chamber is a viewing window for the vortex combustion process only and is not designed
for any other combustion process. Do not add fuel or anything combustible into this chamber, doing
so will void your warranty.
The lower chamber door must not be opened when the fire is operating. It is for cleaning access
only and will cause the fire to emit smoke into the room and may cause the appliance to back fire if
opened when going. Only empty ash from the chamber, or attempt to clean the glass if it gets
sooted up, when the fire is off and cold to touch.
Cleaning of Ashes from the Fireboxes
The gasification combustion process of the Firenzo Fusion means that a vast majority of the ashes
and charcoals normally left after the fire has extinguished will now be consumed so will require
much less emptying than a conventional wood burner. You should only empty ashes into a closed

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non-combustible container for safe removal from your home and dispose of carefully. Remember
ashes can stay hot for days and may impose a fire risk.
•Only attempt to clean or empty ashes when the appliance is off and cold.
•There should be little reason to empty ashes from the upper chamber as they are normally
drawn or fall into the chamber below. Periodically you may have to lift the vortex cap up and
out and ensure it is not blocked and allows free air movement through the fins on the
underside. Put it back into position after cleaning, ensuring the closed face of the vortex cap
faces outwards towards the door.
•Ash collected in the lower chamber can be removed using a small shovel and brush. Care
must be taken not to damage the refractory linings on the base and sides.
9. Maintenance
Routine Stove Maintenance
Only genuine Firenzo spares may be used in the appliance. Failure will void the warranty.
Contact your Firenzo retailer to obtain any necessary spare parts. Firenzo recommend the appliance
be checked annually as detailed below and any maintenance carried out by someone competent to
do so. The flue system, the flue duct at the rear of the appliance, and the top diverter chamber
should be checked and if necessary cleaned at least every 3 months of operation
•Rear flue duct. The rear flue duct on the appliance has cleaning access caps top and bottom
to enable the flue gas ducts and top diverter chamber to be checked and if necessary
cleaned on a regularity basis. Firenzo recommend this be done at least every 3 months of
operation. If heavily sooted you may need to lift the flue and top casting to gain access.
•Cast iron Surfaces. Each cast iron component is individually poured and cast. There are no
two pieces that are identical. Firenzo endeavour to check and filter any obvious
imperfections but the casting process always has discrepancies to its final finish and these
•may be visible under close inspection. The cast surfaces of the stove are painted with high
temperature Stovebright paint. It is best maintained by simply vacuuming it with a soft brush
attachment or wiping it down with a dry, dust-free cloth when cool. The painted surface may
assume a greyish tinge over time, but the casting can easily be freshened up with high
temperature Stovebright metallic black paint.
•Painted Surfaces. Painted surfaces are coated with Stovebright high temperature paint. To
keep clean use a clean dry cloth. Do not use abrasive cleaners/materials that may cause
scratching to the surface.
•Glass windows. If the stove is used correctly, very little or no soot will be deposited on the
ceramic glass windows. If soot does form on the glass during the lighting process, it will burn
away once normal combustion begins in the stove. If the glass window becomes thoroughly

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covered in soot due to incorrect operation, the soot can be easily removed using an
approved glass cleaner. The glass must be cold when you clean it. Avoid loading the stove
with pieces of wood that are so long that they press against the glass window when the door
is closed and crack the glass. Never operate the stove with cracked or damaged glass.
•Ceramic glass replacement.Only replace with genuine Firenzo Schott Robax™ glass.
•Refractory linings.Only replace with genuine Firenzo parts.
The appliance uses a combination of our Firenzo refractory kiln bricks and Firenzo
Skamolex™ bricks. The condition of the refractory linings needs to be checked annually and
replaced if signs of deterioration are evident.
•Air supply components. Only replace with genuine Firenzo parts.
Air supply components are made from steel and/or high temperature grade stainless steel
and need to be checked annually and replaced if signs of deterioration are evident. The
vortex cap is a steel component and is a consumable item because of the extreme heat and
duty it is subject to during operation. Firenzo recommend this is replaced annually.
•Gaskets and Rope Seals. Only replace with genuine Firenzo parts.
Over time, the gaskets and seals around the stove will wear and should be replaced as
needed the door rope on the top door is 13mm and does not have rope along the top of the
door .The bottom door uses 13mm rope but has 8mm along the top. Firenzo door rope can
only be used
•Internal Discolouration. A brown (rust like) colouration may develop on the exposed
internal steel parts on the firebox. This is simply the build-up of oxides from combustion and
is quite normal and will not affect the performance of the appliance.
•Boiler. The water channels of the boiler are sealed and so should not be tampered with. The
flue gas tubes should be cleaned as per rear flue duct as above.
10. Warranty Details
1. Hewitsons Limited (reg 569753) with a specified address of 98 Niven Street, Onekawa,
Napier and trading as Firenzo Wood fires gives:
•A five (5) year warranty but ONLY for the firebox, and cast iron
components. •a one (1) year warranty for all other parts and finishes this
including its refractory linings, glass, air supply components, wetback / boiler,
ceramic seals & tapes,.

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2. The warranty periods commence on the original date of sale of the relevant Firenzo wood
fire to a consumer (please see paragraphs 5 and 8).
3. The warranties are given in respect of any defects in the specified Firenzo component
parts and materials and Firenzo workmanship that render the component parts and
materials unfit for normal domestic use.
4. The warranties have qualifying limitations, restrictions and conditions attached to them.
Please see paragraphs 5, 6, 7, 8, 10 and 14.
5. Firenzo gives the warranties only to New Zealand consumers as defined in the Consumer
Guarantees Act 1993. Please also see paragraph 17. The warranties are additional to the
rights available to consumers against the manufacturer under the Consumer Guarantees Act
1993. To the fullest extent permitted at law, no other warranties or guarantees, express or
implied, are assumed or given by Firenzo to any person with respect to the quality,
merchantability, description or fitness for purpose or use of Firenzo wood fires or their
component parts and materials.
6. Firenzo is not liable for, and to the maximum extent permitted by law excludes any
liability for, any consequential loss or damage arising out of the installation, ownership or
use of a Firenzo wood fire. To the extent such liability cannot lawfully be excluded, Firenzo’s
liability is limited to the purchase price paid for the Firenzo wood fire.
7. The warranties do not apply to:
•normal wear and tear;
•performance issues or limitations affecting a Firenzo wood fire arising out of:
a/ prevailing site conditions such as downdraughts or insufficient draw;
b/ or from, incorrect servicing adjustments or incorrect flue components or
installation.
8. The warranties are valid only if the original purchasing consumer completes and returns a
copy of the prescribed Warranty Registration Card to Firenzo at the Contessa specified
address, dated the sale date, and specifying the residential address where the Firenzo wood
fire is installed. The original purchasing consumer should keep their part of the Warranty
Registration Card for validating warranty claims.
9. The warranties may be assigned to other consumers (as defined in the Consumer
Guarantees Act 1993) on any sale of the residential property where a Firenzo wood fire has
been installed.
10. For information (including claim procedures) concerning potential claims, potential
warranty claimants should contact:
•in the first instance, the retailer/dealer from whom the Firenzo wood fire was
originally purchased; or
•(if the retailer/dealer is not contactable or does not address the claim to the
claimant’s satisfaction) Firenzo at the specified address, including as appropriate to
arrange an inspection of the Firenzo wood fire.

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11. After complying with paragraph 10, for valid claims, a warranty claimant must submit a
completed warranty claim form (please see Firenzo’s website, or contact Firenzo, for this
form) or other form acceptable to Firenzo providing details of the consumer’s warranty from
the Warranty Registration Card (including its date of issue) and specifying the defect:
•to the retailer/dealer from whom the Firenzo wood fire was originally purchased;
or •to Firenzo at the specified address.
12. The warranty claimant is responsible for paying any service call fees, transport charges
and for any damages and loss incurred in transit to the Firenzo wood fire or its component
parts and materials, to and from Firenzo or its designated accredited agent. Where Firenzo
honours a warranty, as described in paragraph 13, it will reimburse the warranty claimant
any transportation costs they have incurred.
13. Firenzo or its designated accredited agent (please see paragraph 16) will replace any
component parts and materials covered by the warranties or the entire Firenzo wood fire, at
its discretion, where Firenzo is reasonably satisfied a defect is solely due to faulty Firenzo
workmanship or materials.
14. Firenzo may decline (in whole or part) to honour a warranty claim:
•until any amounts due but unpaid by a consumer in respect of the Firenzo wood
fire or its servicing are paid;
•until Firenzo is provided with the applicable compliance and installation permits
•if it appears to Firenzo that the Firenzo wood fire has:
a/ not been installed correctly at the specified residential address, or not
been operated and maintained strictly in accordance with the
manufacturer’s instructions, AS/NZS 2918:2001 and any relevant building
code or consent or these warranty terms; o not been inspected and
confirmed after installation as a compliant installation (with the requisite
specifications and permits);
b/ not been regularly maintained and at least annually serviced;
c/ been operated with faulty, worn or missing seals;
d/ been subject to misuse, neglect, or accident in transit, storage or use;
e/ been damaged by water ingress in any way, including any surface rust
which has occurred in transit or storage. However this exclusion will not
apply to any damage to the Firenzo wood fire which is determined to have
been caused by wetback leakage attributable to faulty Firenzo component
parts or materials or workmanship;
f/ been over fired or has used any fuel other than clean dry firewood (having
25% or less moisture content), including any chemically treated timbers or
driftwood.
•If it appears to Firenzo that the defect is attributable to a failure to replace
consumable parts or components or materials within a timely manner to
maintain their durability.
15. Firenzo reserves the rights to alter or supplement the warranties, but no alteration will
reduce a consumer’s rights under the warranties that applied at the date of original

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acquisition of the applicable Firenzo wood fire. In the event of any inconsistency between
the warranties and any other written Firenzo material, including a manual, the warranties
shall prevail to the extent of the inconsistency.
16. No person other than a designated accredited agent can bind Firenzo with respect to
Firenzo’s obligations under the warranties, and then only in accordance with the agent’s
actual authorities. A person is a designated accredited agent where they are identified and
certified in writing by Firenzo to be such with their authorities specified in the certificate.
Consumers must take reasonable steps to satisfy themselves that they are dealing with
designated accredited agents.
17. The warranties do not apply to export sales of Firenzo wood fires. Separate terms apply
to those sales.
18 For any questions about the warranties or this document please contact Firenzo at its
specified address, on telephone [phone], by email at [email protected], or via the
Firenzo website www.firenzo.co.nz.
19. This document is intended to form part of (and may be expressly referenced in) the
terms of sale and purchase by every original New Zealand consumer of a Firenzo wood fire.
Without limiting that intent:
•by the act of completing and returning a copy of the prescribed Warranty
Registration Card to Firenzo at the specified address (or other address for the time
being), a consumer is also deemed to acknowledge that he or she is bound by the
warranty terms;
•a copy of this document is to be executed by Firenzo as a deed poll in favour and
for the benefit of the New Zealand consumers described in it and to be kept for
inspection purposes with Firenzo’s corporate records at its specified address.
WOODFIRES
by
HEWITSONS LIMITED
Manufacturers of:
Free standing
Lady Kitchener

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Contessa
Coaster
Encore
Fusion
Bronte
Viking
Insert
Aqualux
Athena Bay & Flush
Forte Bay & Flush
Kompact Athena
Kompact Deco
Kompact Diva
Kompact Forte
Kompact Plaza
Kompact Serenity
98 Niven Street
PO Box 3231
HB Mail Centre
Napier 4142
Phone: [phone]
Fax: [phone]
Website: www.firenzo.co.nz
Email: [email protected]