Fluke Comark Diligence 600 User manual

20849-2 | October 2022
Copyright © 2022 Comark Instruments
NEW!

1. Understanding The Transmitter
1.1 WiFi Button
1.2 Action Button
1.3 Buzzer (Not Shown)
1.4 Alarm LED (Red)
1.5 Activity LED (Green)
1.6 Infrared LEDs
1.7 WiFi Signal Icon
1.8 Fault Alert Icon
1.9 Scale Selected
1.10 Low Battery Indicator Icon
1.11 Power & Diagnostic LEDs
1.12 Mounting Plate & Mounting Bracket
1.13 Current Active Channel
1.13.1 Door Event Sensor
1.14 Alarm Active Icon
1.15 High/Low Alarm Icons
1.16 Door Sensor Alert Icon
1.17 Action Icons
1.18 The Lumberg Probe Socket
1.19 The Power & Door Sensor Sockets
2. Operating The Transmitter
2.1 WiFi Button
2.2 Action Button
2.3 Main LCD Display
2.4 Setup With Quick Start Guide (QSG)
2.4.1 Error Messages During Setup
3. Locations & Alarm Groups
3.1 Locations & Alarm Groups Overview
3.2 Adding New Locations & Alarm Groups
3.3 Adding Viewers & Subscribers
4. Transmitter Tasking
4.1 Tasking Overview
4.2 Data Periods
4.3 Task Defaults
4.4 Channel Selection
4.5 Alarm Programming
4.6 Scale Mapping
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5. Alarms
5.1 High & Low Alarms
5.2 High & Low Alerts (Optional)
5.3 Alarm Delay (Optional)
5.4 Temperature Alarm Limits
5.5 Alarm Triggers
5.6 Transmitter Alarms
5.7 Multi-Parameter Alarm Limits
5.8 Displayed Alarms
5.9 Door Sensor Alarm
5.9.1 Continuous Door Open
5.9.2 Average Door Open
5.9.3 Displayed Door Sensor Alarms
5.9.4 Door Sensor Trigger
5.9.5 Auto-Latching Alarms
6. Logging Modes
6.1 Auto-Start
6.2 Manual Start
6.3 Event Logging
7. Troubleshooting
7.1 WiFi Connectivity
7.1.1 Checking The WiFi Signal Strength (Survey Mode)
7.1.2 WiFi Network Not Discoverable
7.1.3 Transmitter Not Connecting To WiFi Network
7.1.4 Changing WiFi Access Points
7.1.5 Provoking The Transmitter
7.1.6 Connection To The Diligence Cloud
7.1.7 Transmitter Unable To Send Data
7.2 Battery Life & Battery Type
7.3 Battery Replacement
7.4 Restarting A Transmitter
7.5 Resetting A Transmitter To Factory Defaults
7.6 Error Messages
7.7 Fault Codes
7.8 Setup Mode Advanced Features
7.8.1 Server Settings
7.8.2 Enterprise WiFi Settings
7.8.3 Log Files
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8. Firmware Updates
8.1 File Preparation
8.2 Firmware Update Process
9. Accessories
9.1 Mains Power Supply Unit (PSU)
9.2 External Probes
9.3 Door Event Sensors
9.4 Probe Adaptors
10. Diligence Cloud Licence Plans
11. Models and Features
11.1 WiFi Temperature Transmitter (RF612)
11.2 WiFi Temperature and Humidity Transmitter (RF613)
11.3 WiFi Thermocouple Transmitter (RF614)
11.4 WiFi Multi-Parameter Transmitter (RF615)
11.5 WiFi PT100 Temperature Transmitter (RF616)
11.6 WiFi Transmitters (All Models)
12. Glossary of Terms
13. Frequently Asked Questions (FAQs)
14. User Notes
15. Warranty
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The WiFi Button has several functions:
1. Press and hold for one second. The connection to the WiFi could take up to a minute
from the button press. The Activity LED (Green) will flash as it attempts to connect to
the Diligence Cloud. The Activity LED (Green) will stay solid whilst the connection is
active and whilst the transmitter sends any unsent data and/or receives any new
Tasks. The Activity LED (Green) will go off once the connection is complete and WiFi is
turned off.
2. Press and hold for five seconds. The transmitter will go into Survey Mode and check
the WiFi signal strength. To exit, press the WiFi Button again.
3. Press and hold the WiFi Button and Action Button simultaneously for five seconds to
place the transmitter into Setup Mode. Press the WiFi Button again to exit Setup
Mode.
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Infrared LEDs
Scale Selected
Low Battery Indicator
Power and
Diagnostic LEDs
Mounting Plate
Current Active Channel
Alarm Active Alert
High/Low Alarms
2-Pin Power Supply Socket
3-Pin Door Sensor Socket
6-Pin Lumberg Probe Socket
Activity LED (Green)
Fault Alert
Alarm LED (Red)
WiFi Signal
WiFi Button
Action Button
Integral Thermistor Sensor*
(*Not all models)
Door Sensor Alert
Action Icons

After a user WiFi connection request, the lower section of the WiFi Signal icon ( ) will
flash to indicate that a WiFi session is pending. It will remain flashing until a reading is taken,
then the transmitter will start the WiFi session.
A reading is taken once a minute regardless of the log rate. The WiFi module is deactivated
while a reading is taken. If the transmitter is not logging it will start a WiFi session
immediately.
The Action Button allows you to navigate between Active Channels.
1. Press once to change the Active Channel that is displayed.
2. Press and hold the Action Button and WiFi Button simultaneously for five seconds to
place the transmitter into Setup Mode.
3. Press to mute an Audible Alarm.
Above the WiFi Button and Action Button is a built-in Buzzer (not shown) for alarm and
other indications during use of the transmitter. The Buzzer will activate for 30 seconds when
the transmitter detects an alarm.
Pressing either the WiFi Button or Action Button will mute the alarm. If not required, the
Buzzer can be turned off in the settings for the transmitter in the Diligence Cloud.
The Alarm LED (Red) will flash whenever one or more channels is in an active
(unacknowledged) alarm state. It will not flash for high and low alert states but will flash for
high and low alarm states.
If not required, the Alarm LED (Red) can be de-activated in the settings for the transmitter in
the Diligence Cloud. This will not impact alarms.
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The Activity LED (Green) will briefly flash every second to indicate that the transmitter is
operating normally. The Activity LED (Green) will also flash once whenever the WiFi Button
has been operated.
The Infrared LEDs are only used during the manufacturing process and do not display or
have any significance in normal operation.
If the WiFi Signal icon ( ) is not showing, then the transmitter has no signal or has not
been set up. WiFi signal strength is denoted by the number of bands showing - one band is
low signal; all four bands is excellent signal.
When the WiFi is connecting, the WiFi Signal icon ( ) will flash each segment
consecutively, from low to full. If the lower part of the WiFi Signal icon ( ) is flashing, then
the transmitter is about to wake up and connect to the server. It could take 30 seconds or
more before the WiFi connects.
When present, the Fault Alert icon ( ) indicates that there is a fault with the transmitter.
The Fault Alert icon ( ) will usually appear along with a numerical Fault Code. A full list of
Fault Codes is available in section 7.7.
The Scale will show against the selected channel and will indicate the scale selected via a
Task from the Diligence Cloud. There are four scale options.
1. %RH –% Relative Humidity
2. °F –Temperature in degrees Fahrenheit
3. °C –Temperature in degrees Celsius or Centigrade
4. DP –Dew Point Temperature in either Celsius or Fahrenheit
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The Low Battery Indicator icon ( ) will show when the batteries are low. The transmitter
will continue to operate normally, but we recommend replacing the batteries with new ones
as soon as possible.
If the Low Battery Indicator icon ( ) is flashing, the batteries are critically low and should
be replaced immediately. The transmitter may still log data, but no wireless communication
will be possible. Should the display show Stop the logging has stopped and the batteries
must be replaced in order to start logging again.
These illuminate at various times depending on the transmitter interactions.
1. Green –A Mains PSU (RF520) is connected to the transmitter
2. Solid Red –The WiFi is active
3. Flashing Yellow –The transmitter is attempting to connect to WiFi
4. Solid Yellow –The transmitter is connected to WiFi
5. Solid Red and Yellow –The transmitter is connected to the Diligence Cloud
The transmitter has an integral Mounting Plate allowing it to slot into the (wall mounted)
Mounting Bracket and be secured with cable ties if required.
When installing in high humidity environments, such as those found in food factories, near
walk-In steam ovens or when installing on external (outside) walls, the transmitter should
always be mounted within a Waterproof Enclosure.
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The number of active channels is dependent on the transmitter type.
*The Internal Channel (Cold Junction) of the Diligence 600 WiFi Thermocouple Transmitter
(RF614) is located inside the Lumberg connector.
Please refer to the features of each Diligence 600 transmitter model for details on the
number and type of available channels.
When the transmitter has been tasked, the Active Channel will be indicated using the Active
Channel segment on the display, to indicate which channel is currently active.
NOTE –Displayed values will be updated once per minute during normal logging.
When programmed via a Task, Channel 5 on the display will show the time in minutes and
seconds that the Door Event Sensor has been in an open state, in the current average
period. This value is displayed in multiples of five seconds.
Should the Door Event Sensor reman in an open state for the entire average door open
period, the value will not rise even if the affected door stays open.
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Channel Description
Active Channel
Internal (Integral) Channel*
0
External 1
1
External 2
2
External 3
3
External 4
4
Door Event Sensor
5

The Alarm Active icon ( ) will flash when the Active Channel is currently registering an
unacknowledged alarm.
NOTE –If the active channel is not in alarm, then the Alarm Active icon ( ) will not flash.
The High/Low Alarm icon ( ) will show to alert you that the value displayed for the
Active Channel has exceeded the alarm limit. If the High/Low Alarm icon ( ) is flashing,
then the Active Channel is registering a High/Low Alarm.
The Door Sensor Alert icon ( ) indicates that a door is either open or closed. If the door is
in alarm, the Door Sensor Alert icon ( ) will flash.
The Play icon ( ) will flash when the transmitter is tasked and logging normally. This is
normal status. If the Play icon ( ) is solid, then the transmitter has received a Task but is
waiting for a reading.
The Pause icon ( ) can indicate that the transmitter is connected to the Diligence Cloud
but has not yet received a Task.
The Action icon ( ) indicates that the transmitter is waiting for input from the user to
perform an action.
If both the Pause icon ( ) and the Play icon ( ) are displayed, then the display will
indicate ‘rDy’ (ready), indicating that the transmitter is waiting for a manual start.
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