FOR-A GW9014 User manual

GW9014
TeleHealth Gateway
311-9014000-002
Version 1.0 2010/08

2
TABLE OF CONTENTS
INTRODUCTION TO THE SYSTEM 03
Contents of the System 04
Appearance and Key Functions of the Gateway 05
QUICK INSTALLATION STEPS 07
GW9014A 07
GW9014B 09
LED INDICATION AND TRANSMISSION 11
NOTES ABOUT INSTALLATION LOCATION 12
PROBLEM SOLVING GUIDE 13
SPECIFICATIONS 15
SYMBOL INFORMATION 16

3
The FORA GW9014 Gateway works as data receiver and transmitter
which helps users or their healthcare providers to manage the data eas-
ily and remotely. By using this product, healthcare providers can moni-
tor
and analyze your test results remotely and effectively through the
connection to the server. Data results can be viewed in various formats
(HTTP, XML, PPP, SOAP, TCP/IP-, etc.)
The FORA GW9014 Gateway features:
● Simply plug in and test results will automatically upload onto the
server.
● Users and healthcare providers can view the data remotely.
● Data results can be viewed in various formats.
● This device is intended to transmit selected medical information (i.e.
blood glucose, blood pressure, body weight, body temperature, body
fat, and body hydration) measured by compatible devices via RS232
or wireless connections over the internet or residential telephone line.
This system also provides easy connectivity for other compatible de-
vices.
Thank you for purchasing the FORA GW9014 TeleHealth Gateway.
Please read this instruction manual thoroughly before using this device
to ensure safe and accurate use.
INTRODUCTION TO THE SYSTEM

4
Contents of the System
Before using FORA GW9014 Gateway, please make sure that you have
all the contents listed.
For GW9014A, your system includes:
For GW9014B, your system includes:
3
3
2
2
1
1
4
4
6 75
5 6
FORA GW9014A Gateway
Owner’s Manual
 Quick Start User Guide
1 AC Power Adapter
1 RS232 Interface Cable
1 Telephone Line
1 Ethernet Cable
FORA GW9014B Gateway
Owner’s Manual
 Quick Start User Guide
1 AC Power Adapter
1 Telephone Line
1 Ethernet Cable
Quick Start User Guide
Quick Start User Guide

5
Appearance and Key Functions of the Gateway
Front View
About LED Indicators
2
1
Port Area
Led Indicators Panel
PWR: The status of power supply. Green light will turn solid green if the
power supply is stable. The gateway now is ready for transmis-
sion.
NET: Data transmission status of server. Steady green light indicates
steady connection. Blinking green light indicates that data is
transferring between the server and the gateway. The green
light will not be lit if disconnected.
WSN: Data transmission status indicator of monitoring devices. Steady
green light indicates data transmission between the gateway
and the monitoring device.
ERR: Error message of the gateway. The red light will be lit when error
occurs. Please re-start the gateway or contact customer service
for assistance.
(For more detail information about LED indicators, please refer to page11 “LED
Indication and Transmission”)

6
Bottom View
Back View (GW9014A)
Back View (GW9014B)
Meter Label
 For conguration use (Please do NOT open if you are general users)
Power
AC Power Adapter Port
Telephone Line Port
Power
AC Power Adapter Port
Telephone Line Port
 Network Cable Port
RS232 Port
 Network Cable Port
RS232 Port
(for conguration use only)
21
234 15
234 15

7
QUICK INSTALLATION STEPS
Data Transmission through Ethernet
(FORA GW9014A TeleHealth Gateway contains a build-in DHCP Client
Service)
1. Prepare your internet router (GW9014A contains build-in DHCP Client
Service), and make sure that it can work properly. For the settings of
internet router, please refer to your service carrier's owner manual.
2. Open FORA GW9014 Gateway kit and take out the contents.
3. Plug power adapter into a power outlet and power adapter port on the
gateway.
4. Connect RS232 interface cable with any RS232 available device to
RS232 port on the gateway.
5. Securely insert ethernet cable to internet router and network cable
port on the gateway as illustration below.
Internet Broadband Router
► GW9014A
6. Turn on gateway power. (“O” presents as turn off, “―” presents as
turn on)
7. Congratulations! You have completed all the installation. Please
check if the PWR LED indicators are lit as the illustration below.

8
Data Transmission through Telephone Line
(FORA GW9014A Gateway contains built-in ISP dial-up service.)
1. Open FORA GW9014 Gateway kit and take out the contents.
2. Plug power adapter into a power outlet and power adapter port on the
gateway.
3. Connect RS232 interface cable to RS232 port on the gateway.
4. Securely insert telephone line into one of the telephone line port on
the gateway. If you want to use telephone, please insert its telephone
line to another telephone line port on the gateway.
5. Turn on gateway power. (“O” presents as turn off, “―” presents as
turn on)
6. Congratulations! You have completed all the installation. Please
check if the PWR LED indicator is lit as the illustration below.
(Tel-Line)
(Phone)
PLEASE NOTE
You can choose either Ethernet or telephone line to transmit data. Do not
use both of them at the same time.

9
PLEASE NOTE
You will need to connect any Bluetooth available device with the FORA
GW9014 (GW9014B only) Gateway .
Data Transmission through Ethernet
(FORA GW9014B TeleHealth Gateway contains a build-in DHCP Client
Service)
1. Prepare your internet router (GW9014B contains build-in DHCP Client
Service), and make sure that it can work properly. For the settings of
internet router, please refer to your service carrier's owner manual.
2. Open FORA GW9014 Gateway kit and take out the contents.
3. Plug power adapter into a power outlet and power adapter port on the
gateway.
4. Securely insert Ethernet cable to internet router and network cable
port on the gateway as illustration below.
Internet Broadband Router
► GW9014B
5. Turn on Gateway power. (“O” presents as turn off, “―” presents as
turn on)
6. Congratulations! You have completed the installation. Please check if
the PWR LED indicators are lit as the illustration below.

10
Data Transmission through Telephone Line
(FORA GW9014B Gateway contains built-in ISP dial-up service.)
1. Open FORA GW9014 Gateway kit and take out the contents.
2. Plug power adapter into a power outlet and power adapter port on the
gateway.
3. Securely insert telephone line into one of the telephone line port on
the gateway. If you want to use telephone, please insert its telephone
line to another telephone line port on the gateway.
4. Turn on gateway power. (“O” presents as turn off, “―” presents as
turn on)
5. Congratulations! You have completed the installation. Please check if
the PWR LED indicator is lit as the illustration below.
(Tel-Line)
(Phone)
PLEASE NOTE
You can choose either Ethernet or telephone line to transmit data. Do not
use both of them at the same time.

11
LED INDICATION AND TRANSMISSION
You can refer to the following information to know the status of your
FORA GW9014 Gateway.
LED Indicators Gateway Status
Ready for use
Connecting to the
target device
Connecting to
server
Data
transmission in
process
Data
transmission
completed
After gateway turns on, a
green PWR indicates that the
gateway is ready.
WSN will not be lit until the
target device has connected to
the gateway.
Connecting to the server. NET
ashes.
Data transmitting to the server.
NET will be lit and blink per 10
or 20 seconds.
NET/WSN stop ashing when
data transmission completed.
The target device will turn off
automatically.
Note

12
NOTES ABOUT INSTALLATION LOCATION
CAUTION!
• For safety reason and to obtain the best wireless transmission ef-
ciency, place the Gateway in a wide open area.
• To avoid the transmission interference, do NOT place the gateway in
the following environments:
■ On, near, or covered by metal substances
■ Near other wireless devices
■ Near a microwave or an induction cooktop
■ In a closet or covered by other substances unable to receive signals
• If you upload data through a telephone line, please use the telephone
port provided by your local telephone company directly. Do not con-
nect the telephone line to the port of private automatic branch ex-
change.
• Please conrm that the AC power adapter is 6V DC before plug to the
gateway, or the gateway will be damaged.
(INPUT: 100-240V~0.2A 60/50Hz, OUTPUT: 6V 1000mA 6W Max.)

13
PROBLEM SOLVING GUIDE
When the Gateway is connected PWR/NET/WSN LED indicators
will be lit. The NET indicator will blink per 10 to 20 seconds during
transmission. The gateway will signal two short beeps when data
transmission is complete.
The table listed below is the descriptions of light signals of LED
indicators. (As shown on page 11)
Status DescriptionLED Indicators
Idle / stand by
Connect to
Meter
Transmitting
End of
transmission
Error
Start
transmission
by modem dial-
up or internet
connection
Power is on.
NET ashes.
NET is always On.
NET / WSN Off.
Meter is Off.
NET / WSN Off, Meter is
Off. ERR is On with one or
multiple beeps.
Note: Meter must be
off before connection.

14
If you cannot perform a normal transmission and a red ERR LED
indicator is lit, or the gateway sounds long beeps, please check if all
the installations are correct.
Status Possible Cause Problem Solving Suggestion
No LED
indicator is lit
A red ERR
indicator with a
long beep
A red ERR
indicator with two
long beeps
A red ERR
indicator with three
long beeps
A red ERR
indicator with four
long beeps
No power supply to the
gateway
Problem of device
transmission
Internet access
problem, such as:
- Server error
- Telephone line in use
or ISP dial number is
busy
Operational error of
remote server
Connection error
of internet cable or
telephone line
● Check if PWR is lit.
● Check if the gateway power
is on.
● Check if the power supply is
securely plug-in the power
outlet and the gateway power
adapter port.
● Please check if RS232 interface
cable is securely connected to
the gateway and to the target
device.
Please contact your local
customer service for help.
Please check the internet cable
or telephone line is inserted
completely, and make sure the
internet access or telephone line
works.
● Please make sure that the
telephone line should not
connect through private
automatic branch exchange
(PBX.)
● If the problem persists, please
contact your local customer
service for help.

15
SPECIFICATIONS
Model no. GW9014A
Input Interface RS232
Output Interface ISP dial-up service or Ethernet
Dimension 170mm x 120mm x 30mm
Weight 221.8g
Power AC power adapter (input: 100-240Vac; output:
6V, 1A)
Operation
Environment
10°C-40°C, below 90% R.H. (Non-
condensing)
Storage
Environment
-20°C-65°C, below 90% R.H. (Non-
condensing)
Model no. GW9014B
Input Interface Bluetooth
Output Interface ISP dial-up service or Ethernet
Dimension 170mm x 120mm x 30mm
Weight 221.8g
Power AC power adapter (input: 100-240Vac; output:
6V, 1A)
Operation
Environment
10°C-40°C, below 90% R.H. (Non-
condensing)
Storage
Environment
-20°C-65°C, below 90% R.H. (Non-
condensing)
This device has been tested to meet the electrical and safety requirements of:
IEC 60601-1, EN 60601-1, EN 60601-1-2
.

16
SYMBOL INFORMATION
Symbol Referent
Consult instructions for use
Do not use if package is damaged
Manufacturer
Serial number
Caution, consult accompanying
documents
CE Mark
Class II Equipment