Four Winds UltraXStream User manual

Copyright Four Winds Spas 2017 © Specifications subject to change.
UltraXStream
Swim Spa Owner’s Manual

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com
Dear Valued Four Winds Customer,
Congratulations on your purchase of a Four Winds Swim Spa! We are sure you will have years
of enjoyment with your quality spa. Whether relaxing from a busy day, reconnecting with loved
ones, or enjoying the massaging jets, you will find both mind and body soothed and rejuvenated.
Enclosed in this manual you will find valuable information on proper installation by your Four
Winds Spas Authorized Dealer, along with operating instructions and helpful tips on how to
enjoy your new Four Winds Spa.
Below, you can fill out and use the Record of Ownership as a quick reference for information
about your spa, dealer, and purchase details. To locate your spa’s Serial Number, simply find the
metal plate on the bottom corner of your spa (usually on the right panel if you are facing the
control panel) and list the nine-digit number printed on the plate.
Finally, please complete and return the enclosed Warranty Registration Card within 15 days of
receiving your spa in order to have your spa listed in Four Wind’s System. In this way, we can
register your purchase and enter your information into our database. We respect your privacy and
will never sell your personal data to any outside parties.
We wish to thank you for your purchase of a quality Four Winds Swim Spa.
And now it’s time to sit back and “RELAX! You’ve earned it!”
Sincerely,
Your Four Winds Spas Team
Four Winds Spas
Record Of Ownership:
Four Winds Model:
Serial Number:
Date Purchased:
Dealer Name:
Dealer Number:
Dealer Address:
Dealer City/State:
Service Technician:
Other Info:

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com
Manual Overview
Pages
Content
Page 2
Four Winds Spas Welcome Letter & Record of Ownership
Page 3
Manual Overview
Page 4 -5
Important Safety Instructions
Pages 6
Site Prep and Installation Instructions
Page 7
General Maintenance Information
Page 8
General Valves and Controls
Page 9
Chemical Terminology
Page 10
Temperature, Spa Modes and BWG App
Page 11
Four Winds Spas Warranty Information
Pages 12-13
USA and Europe Wiring Diagrams
Pages 14-15
Four Winds Quick Start Guides
NOTE : Please read this manual in its entirety as it contains
important safety and maintenance information.
WARNING:RISK OF SEVERE INJURY OR DROWNING
DANGER:Entrapment may occur if hair is entangled, knotted or snagged in a suction fitting,
drain or filter lid, or weir assembly. This has been reported in persons when submerging
themselves underwater. Children are at risk for hair entraplent if swimming under water.
DO NOT BLOCK suction covers for any reason.

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com
WARNING!
Installation and use of this equipment require the user always
to follow safety precautions including.
DANGER: NO DIVING: Diving may result in serious injury or death.
WARNING: Risk of Accidental Drowning: Exercise extreme caution to prevent
unsupervised children going near the swim spa. Children should not use the swim spa without
adult supervision.
WARNING: Risk of Serious Injury or Death: Never operate the spa if suction
fitting, cover, filter, filter lid or weir assembly are broken, damaged or missing. Entrapment
may occur if hair is entangled, knotted or snagged in a suction intake or filter weir. This has
been reported in persons who submerge themselves underwater allowing hair to come close
and/or within the reach of the suction intakes, filter weirs. Do not lay across footwell. Always sit
in an upright position. See your dealer if you need to replace the suction intakes or pump to
ensure that the flow rates are compatible. Never replace the suction fittings with one that has a
lower flow rate than what is marked on the original suction fitting.
DANGER: Risk of Electrical Shock: Install at least 5 feet (1.5 m) from any metal
surface. As an alternative, the swim spa may be installed closer to a metal surface if each surface
is permanently connected by a minimum No. 8 AWG solid copper conductor attached to the
ground lug inside the equipment compartment of your swim spa. Do not permit any electrical
appliances such as light, telephone, radio, television, etc. within 5 feet of the swim spa. Never
operate any appliance from the inside of your swim spa or when you are wet. Do not attempt to
remove the light housing cover(s) with out lowering the water level below the light housing
cover. The Unit must be hardwired to a supply circuit protected by a Ground Fault Circuit
Interrupter (GFCI). The GFCI is required by most building codes and should be provided by
installer & tested before each use. Consult the GFCI manufacturer’s instructions for correct
testing and operation.
CAUTION: The electrical supply for this swim spa must include a suitably rated switch or
circuit breaker to open all ungrounded supply conductors to comply with section of the National
Electrical Code, ANSI/NFPA70-1993. This disconnect must be readily accessible and visible to
the swim occupant but installed at least 5 feet (1.5 m) from the swim spa water.
A bonding lug has been provided on the outside of the Equipment Package electrical control box.
The lug permits the connection of No. 8 AAWG (8.42mm^2) solid copper bonding conductor
between the Equipment Module and all other electrical equipment and exposed metal in the
vicinity, as may be needed to comply with local regulations.
CAUTION: Be sure water flows freely from hydrotherapy jets within the spa. Any blockage
or restriction to this water flow by persons or objects may damage system components, create
and electrical shock hazard, and/or cause water damage to surrounding area.
To avoid damage to pumps(s) and heater, the Equipment must never be operated unless the spa is
filled with water.
To Reduce the Risk of Injury: The water in the swim spa should never exceed 104
degrees Fahrenheit (40 degrees Celsius). Water temperatures between 100 F (38*C) and 104*F
(40*C) are considered safe for a healthy adult. Lower water temperatures are recommended for
young children and when swim spa use exceeds 10 minutes.

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com
To Reduce the Risk of Injury: Excessive water temperatures have a high potential for
causing fetal damage during early months of pregnancy, pregnant or possibly pregnant women
should limit swim spa water temperatures to 100*F (38*C). See your Physician for
recommendations before entering your swim spa.
To Reduce the Risk of Injury: Before entering the swim spa, the user should measure the
water temperature with an accurate thermometer since the tolerance of the water temperature
regulating devices may vary +/- 5*F (2*C). Water temperature may rise when jets are operating
on “high” speed for extended duration.
To Reduce the Risk of Injury: The use of alcohol, drugs, or medications before or during
swimming spa use may lead to unconsciousness with the possibility of drowning.
To Reduce the Risk of Injury: Pregnant women, the elderly, infants or persons suffering
from obesity or with a medical history of heart disease, low or high blood pressure, circulatory
system problems, or diabetes should contact a physician before using the swim spa. People with
infectious diseases should not use the swim spa.
To Reduce the Risk of Injury: Persons using medications should consult a physician
before using the swim spa since some medications may induce drowsiness while other
medication may affect heart rate, blood pressure, and circulation.
*Observe a reasonable time when using the swim spa. Long exposures at high temperatures
can cause high body temperature (hyperthermia). Enter and exit the swim spa slowly. Wet
surfaces can be very slippery.
* Proper chemical maintenance of swim spa water is necessary to maintain safe water and
prevent possible damages to swim spa components.
* Use the cover straps and clip tie downs to secure the cover when not in use. This will help
discourage unsupervised children from entering the swim spa and keep the cover secure in high
wind conditions. There is no guarantee that the cover, clip tie downs or actual locks will prevent
access to the swim spa.
CAUTION!
Hyperthermia: Prolonged immersion in hot water may induce hyperthermia.
Hyperthermia occurs when the internal temperatures of the body reaches a level several
degrees above the normal body temperatures of 98.6*F (37*C). The symptoms of
hyperthermia include dizziness, drowsiness, lethargy, and fainting.
*Failure to feel the heat
* Failure to recognize the need to exit the spa
* Unawareness of impending hazards
* Fetal injury in pregnant women
* Physical inability to exit the swim spa
* Unconsciousness resulting in the potential of drowning
* DO NOT block, sit in or on the filter recess area
* DO NOT allow horseplay or unsupervised use of your swim spa
* DO NOT allow anyone to tamper, block or play with the safety or suction fittings of your swim spa
* DO NOT allow diving or standing on the top rail of your swim spa.

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com
Installation Instructions
Read and Follow All Instructions Carefully
Contact Your Dealer with Any Questions
Concrete Pad*: Your swim spa must be fully supported over the entire base. A typical
installation would be on a concrete pad that will support 1,000 psi loads. Minimum 6-8” (15-20
cm) thick concrete with # 4 rebar on 18” (46 cm) centers. Condition of the site will determine
the exact support requirements needed, contact your local contractor for adequate installation.
*Four Winds Spas does not warrant spas placed on unsupportive surface, such as gravel, dirt,
plastic or other questionable materials. Please refer to warranty for more information.
Excessive Water Run Off: Speak to your contractor about diverting water runoff from
rainstorms to prevent your concrete pad from washing out from underneath.
Clearance Access: In order to service your swim spa, clearance around the exterior cabinet
should be 24” (61 cm) to allow for the cabinet to be removed. Failure to leave your dealer access
may result in a delay and extra cost to you to gain access to service your swim spa.
SET-UP & DELIVERY GUIDELINES
See surface and pad requirements mentioned on previous page
Do NOT place any swim spa on any deck or balconies
ACCESS & CLEARANCE
See your dealer for measurements of the swim spa you purchased to ensure clearance required
for delivery. Example: gates, walls, debris, fences, trees, overhead power lines, etc. Clearance
required turning a corner can be equal to the length of the spa. Any trimming of trees and
brushes, leveling of delivery area must be done before delivery and is at the responsibility of the
customer.
ELECTRICAL REQUIREMENTS
USA Pack Requirements: Your 220 volt spa pack will require a double pole 60 amp dedicated
GFCI ground fault circuit breaker with 6 AWG gauge copper wire, 2 load (hot) wires, neutral
and the ground. Some swim spa models may only require a 50 amp dedicated GFCI service; see
your dealer for proper electrical requirements.
EURO Pack Requirements: Your 220 volt spa pack will require a double pole 2 x 32 Amp
GFCI ground fault circuit breaker with 6 AWG gauge copper wire, 2 load (hot) wires and the
ground. Some swims spa models may only require a 32 Amp dedicated GFCI service; see your
dealer for proper electrical requirements.
11kw Heater Option: (USA Models Only) With the upgraded option to the 11kw heater, it will
require one 60 Amp Breaker and one 30 Amp Breaker.
Extension Cords: Extension cords are NOT to be used in conjunction with the operation of
swim spa. Low voltage damage could result which is not covered under warranty.
Licensed Electrical Contractor: Contact a local licensed electrical contractor for proper
installation and county, city, state codes or permits requirements necessary.
Wiring Diagram: Be sure to correctly follow the wiring diagram on pages 12 & 13 to prevent
damage to the components inside the swim spa control system.

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com
General Maintenance Information
Filtration: We recommended running the filters 6 hours daily, 3 hours each morning/evening.
Keep the water level 3-4” (7.5 - 10 cm) above the filter lid. Low water level will cause the filter
weir to draw air in and possibly cause the failure to pump and system components.
Cleaning: To clean the surface of the spa (acrylic and jets), use a damp cloth/sponge with
water or mild household soap or liquid detergent. Do not use abrasive products as this can
remove the shiny luster of the acrylic. Remove light scratches with paste wax or automobile
rubbing compound and buff the area. Contact your dealer with questions on serious damage.
Clean the filter every 2 weeks or as needed. Make sure your swim spa is powered down
and remove the filter cartridge. Wash using a water hose with a pressure nozzle and reassemble.
Be aware that any cleaners or chemicals could cause the water to bubble or foam. If your spa
begins to foam or bubble it could also be caused by any lotions, dyes, or detergents in the water.
Showering or hosing down before entering can solve this problem.
The cover’s life can be prolonged if conditioned regularly. Otherwise the sun can dry the
material and cause it to crack. If the cover needs to be cleaned, use only anti-petroleum products,
and simply wash the underside with water and let dry.
Water Chemistry: Every 5-7
days the chemical level should be
tested to ensure the pH, Alkalinity,
Calcium Hardness and Bromine/
Chlorine levels are correct. It is
important to know the volume of
water in your spa to calculate and
adjust the chemicals needed. See
quick reference guide to the right.
Replacements: The filter should be replaced at least once a year.
Covers will last a long time, especially if conditioned and cleaned (only with anti-petroleum
products). Simply maintain and replace as needed.
Water should be replaced at least 1-2 times a year depending on use. Simply empty the spa via a
sub-pump and refill with fresh tap water. Your spa can be used all year round and does not need
to be closed for any reason. If you do want to drain your spa in winter, see your Dealer for
Winterizing Recommendations in your area.
CAUTION:
Cover must be kept on spa at all times when spa is drained or winterized. Prolonged exposure to
sunlight can cause damage to plastic parts, acrylic surface, jets or any interior components.
Prolonged exposure to sunlight will not be covered under the manufactures warranty.
Swim Spa
Water Volume
XL 12000 Model
1400 US Gallons/ 5,299 L
XL 14000 (R) Model
1750 US Gallons/ 6624 L
XL 16000 (S) Model
2000 US Gallons/ 7570 L
XL 19000 Model
2400 US Gallons/ 9058 L

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com
CONTROLS & VALVES
Air Control Valves
Each swim spa is equipped with 2-5 air controls. Air controls allow you to add
air to the water flowing through the jets.
Water Diverter Valve
If you spa is equipped with a water diverter valve, it is the largest valve on top
of your spa and allows you to divert water flow from one seat to the other or
equal power to all seats at the spa end of your swim spa.
Water Feature on/off Valve
This water feature on/off valve allows you to adjust the water flow to the water
feature jets on your swim spa (if equipped).
Individual Jet Internals
Each 2”, 3” and 5” sized jet can be adjusted by turning the outer housing
clockwise or counterclockwise to increase or decrease water pressure. The fixed
2” size jets are not adjustable on some models.
Swim Spa Lighting
Your swim spa may be equipped with a LED lighting system on each 3”-5” jet
internal, 1-2 main underwater light housings, water features and perimeter
lighting. These are optional packages, but all are controlled from the swim spa
top side control panel. See your dealer for this lighting option.
Digital Top Side Control Panel
When you are ready to program your spa, use the Quick Reference Guides
enclosed in this manual for your specific topside controller.
Stereo System Controls
!
If your spa is equipped with an optional stereo system, please refer to the stereo
owner manual located in the swim spa documents pack.
! !
Suction Intake
!
The intakes are located at the base of the spa and return the water to the heating
units to maintain water flow. NEVER BLOCK water flow for any reason.

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com
Chemical Terminology
Term
Meaning
pH
Measurement of the acidity or basicity of your spa. Spas should
be between 7.2 - 7.8 pH. Test weekly or as needed and add pH
Up or Down to manage pH Levels.
Total Alkalinity
Measurement of the water’s resistance to pH change. Spas
should be between 80 - 120 ppm (parts per million). Test
weekly or as needed to manage Alkalinity levels.
Calcium Hardness
Measurement of dissolved minerals in the water. Spas should
be between 100-400 ppm. Less than 100 ppm is “soft water”
and more than 400 ppm is “hard water”. Test weekly or as
needed to maintain proper CH Levels.
Bromine
Functions as a sanitizer and produces less odor than Chlorine.
Bromine levels should be between 3.0-5.0 ppm. Test weekly or
as needed to maintain proper Bromine levels. Do not use with
Chlorine.
Chlorine
Functions as sanitizer and is generally used in larger spas and
pools. Spas should be between 1.5 - 3.0 ppm. Test weekly or as
needed to maintain proper Chlorine levels. Do not use with
Bromine.
Test Strips
Test strips measure the levels of Chemicals, CH and Ph of your
spa and can be purchased at your local dealership. Use test
strips weekly to test your water and maintain proper chemical
levels.
Filters
Your spa comes with our 360* Cartridge Filters which use
pleated, point-bonded fibers to capture and remove debris from
the water. It is important to clean the filters with a water hose
every 2 weeks or as needed.
Ozone
Your spa may come equipped with a CD (Corona Discharge)
Ozone Generator. This device comes pre-installed and
automatically injects O3 Oxygen to oxidize and sanitize your
spa’s water.

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com
Temperature and Spa Modes
Temperature (modes, ranges & recommendations):
Spa temperature can range from 80*-104*F or 50*-104*F depending on your system. We
recommend setting your spa to 100*F when in use and 80*F when not in use. Depending on
conditions, the spa takes about an hour to heat 1*F.
Standard, Economy and Sleep Modes
Standard Mode is the basic functioning mode for the spa. The spa will always be ready for use
and will maintain the set temp 24/7. All features are programmable and maintainable. The filters
run as programed and the heater works as needed to maintain set temperature.
Economy Mode only heats your spa to the set temperature during the set filter cycles.
Sleep Mode heats during the filter cycle like Economy Mode, but not to the set temperature.
Instead, the temperature will be heated within 20*F/10*C of the set temperature.
Revolution Series Programing
Dual Temperature Ranges:
The spa has two programmable temperature ranges: high range from 80-104*F and low range
from 50*-99*F. In each range a specific temperature can be programed. When the spa is not in
use it can be switched to the low range to be more economical. When you are ready to use the
spa, it can be switched into high range to achieve and maintain the desired temperature.
Ready and Rest Modes:
Ready Mode is similar to Standard Mode of other series. The spa will constantly maintain the
set temperature by “polling” (circulating and heating the water as needed) every half hour.
Rest Mode is similar to Economy Mode in other series. The spa heater only works during the
filter cycle (no polling) and the temperature displayed is not always current.
Balboa Water Group WiFi Application
For more information visit:
http://www.balboawatergroup.com/bwa

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com
XL Series Spas Limited Warranty
10 Year Shell Warranty - Four Winds Spas warrants its
spas not to leak, meaning to be structurally sound and
capable of holding water only and against loss of water
through the lamination of the spa shell caused by defects
in materials and/or workmanship for a period of 10 years
from the original date of purchase as long as the spa is
owned by the original purchaser. Upon inspection Four
Winds Spas or authorized dealer may at its option choose
to return the spa to the factory or dealer for repair or shell
replacement or repair at customer location. If a return is
required, removal/return of the defective spa to the factory
or dealer will be at the cost and/or responsibility of owner.
7 Year Surface Finish of Shell Warranty - Four
Winds Spas warrants the surface finish of its spas to be
free from blistering and cracking due to defects in the
acrylic surface material for a period of 7 years from the
original date of purchase as long as the spa is owned by
the original purchaser. This surface shell warranty
does not apply to discoloration or fading: Further the
Limited Warranty does not apply if a failure is caused
by or contributed to by any of the following improper
installation, improper use of chemicals (trichlor
chlorine, acids, chlorine tablets, etc.) improper
introduction of foreign substances into the water, etc
and/or failure to adequately protect the surface from
exposure to the sun elements and extreme
temperatures. In the event of a defect, the acrylic
surface repair is further limited to only the defected
portion of the surface and the repair is not guaranteed
against discoloration or fading.
5 Year Plumbing Warranty - Four Winds Spas
warrants all plumbing parts to be free from defects in
material for a period of Five Years from the original
date of purchase as long as the spa is owned by the
original purchaser. Further this Limited Warranty
specifically covers leaks from wall fittings, jet body
fittings, internal glue joints, filter housing glue joints.
3 Year Component and Labor Warranty - Four
Winds Spas warrants the electrical components such as
heater, pump(s), circuit board, sensors and top side
control against malfunctions or defects in materials for
a period of Three Years from the original purchase date
as long as it is owned by original purchaser. Plumbing
Labor warranty is 3 Years. Replaceable service items
light bulb, fuses, pillows, gaskets, o-rings, etc. are not
covered under this warranty but are warranted to be
free from defects in materials at time of delivery to the
original purchaser. This Limited Warranty does not
apply if the failure is caused by or contributed to by
any of the following: improper wiring, use of an
extension cord(s), improper alterations or
modifications, failure to connect to a dedicated service
as indicated by the manufacture’s specifications.
Further, this Limited Warranty follows the guidelines
of the original equipment manufacturers.
1 Year Warranties - The ancillary electrical systems
and mechanical components are warranted against
malfunction due to defects of materials for a period of
One Year from the original purchase date by the
original purchaser. Accessory electrical systems
includes the TV, stereo unit, power supply, stereo
speakers, optional stereo equipment (excluding remote
controls), ozone purification units, LED system control
units, LED lights and light housings. Mechanical
components include water diverter valves, water fall
on/off valves, air control valves, jet internals, filter
housing components, and pump seals. 90 day labor
warranty on equipment related to the operation of
stereo and TV equipment. This does not include any
wireless remote control(s). No labor warranty on Jet
internal replacement.
Spa Structure - The wood structure of the spa and
HDPE (High Density Polyethylene) bottom is
warranted against defects in the wood or HDPE for a
period of one year from original purchase date by the
original purchaser. Insect, chemical, spa placement
damages are not covered under this warranty.
Exterior Skirting - The exterior skirting of the spa
warranty is to be free of defects at time of delivery.
Placement of Spa - Spa must be placed on a flat
surface (e.g. concrete pad, wood deck) Spas not placed
on a flat surface may void shell, surface and structure
warranty to be decided by Four Winds Spas or your
selling dealer.
Not Covered Under a Warranty by Four Winds
Spas: Damages done by lightning strikes, high voltage
spikes, improper wiring, burned power input terminal
on circuit board, flood, insect damage, chemical abuse,
freeze damages, delivery damages from your selling
dealer, freight companies and commercial applications.
Warranty Claims: Labor coverage is a warranty
program maintained by Four Winds Spas on your
behalf. See selling Dealer or authorized service facility
for details and procedures of submitting claims.

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com
USA BREAKER & WIRING DIAGRAM
60 Amp Breaker: This 60 amp GFCI wiring diagram would be for your 3-4 pump swim spas.
50 Amp Breaker: A 50 amp GFCI wiring diagram would be for your 2 pump swim spa. Same
diagram above except using 50 amp circuits.
30 Amp Breaker: If using an 11kw heating system you’ll need to use a 60 amp and a 30 amp
breaker
Electrical Installations Instructions
G.F.C.I. Breaker Concerns
If after you wire your spa and apply power, the GFCI breaker will not stay engaged, the G.F.C.I.
breaker is not wired correctly. Check G.F.C.I breaker wiring chart following this section and
verify that all of your connections are correct. Generally, if the breaker will not stay engaged, it
is a wiring problem on the neutral wire. “Note: The neutral and ground wire cannot touch
anywhere in the line between the G.F.C.I. breaker and the spa. (See wiring diagram). The white
neutral wire from the spa control system must go to the Load Neutral (bottom of the breaker).
50 Amp Service for 1 – 2 Pump Spas & 60 Amp Service for 3 – 4 Pump Spas

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com
EURO WIRING SPECS (50HZ)
For 50 HZ Systems – 1 to 3 Pumps - Use 1 X 32 AMP Breakers
For 50 HZ Systems – 4 Pumps – Use 2 X 32 AMP Breakers
Use 6 Gauge Wire
For Supply Connections,
use Conductors sized on the basis of 60 Degrees Celsius Amperage
but rated minimum of 90 Degrees Celsius.
Torque Range for Main Terminal Block
27 – 30IN. LBS – (31.3 – 34.5 KG)

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com

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251 Mayfield Dr. Smyrna, TN 37617 | P: 615.220.8879 | F: 615.220.8944 | FourWindsSpas.com