Fred Fred.Mobility User manual

Datalogic Memor™
FRED NUHQ MOBILITY
August 2013
USER MANUAL

Contact Fred IT Group Head Office — 03 9418 1800
Website — www.fred.com.au
Fred Help Centre — https://help.fred.com.au
Copyright Notice COPYRIGHT © 2012 FRED IT GROUP PTY LTD PRINTED IN AUSTRALIA. NO PART OF THIS PUBLICATION MAY BE REPRODUCED OR
UTILISED IN ANY FORM OR BY ANY MEANS, ELECTRONIC OR MECHANICAL, INCLUDING PHOTOCOPYING, RECORDING, OR BY
INFORMATION STORAGE AND RETRIEVAL SYSTEM, WITHOUT THE PRIOR WRITTEN PERMISSION OF FRED IT GROUP PTY LTD
Trademark Notices Fred Pharmacy, Fred Retail, and Fred Services are registered trademarks of Fred IT Group PTY LTD:
The following logos and products are trademarks of Fred IT Group PTY LTD:
Fred Dispense, Fred Pak, Fred Connect, Fred POS, Fred NUHQ, Fred NUHQ, Fred Satscan, Fred Help, Fred Backup, Fred Server, Fred Shop,
Fred Net, Fred Phone, Fred EFTPOS.
Other Trademarks Microsoft, Microsoft .NET Framework, Microsoft Internet Information Services (IIS), Windows, Windows Vista, Windows 7, Windows Server
2003, and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Dual Core, Quad Core Xeon, Core 2 Duo and Pentium 4 are trademarks of Intel Corporation in the United States and/or other countries.
Version: 0.01
Modified: 7 October 2013

CONTENTS
i
Contents
NUHQ MOBILITY HANDHELD SCANNER 1
Main features .......................................................................................................................... 1
Logging into Fred Mobility....................................................................................................1
Scanning items.....................................................................................................................2
Using the Stylus ...................................................................................................................2
Fred Mobility Main Options ..................................................................................................3
Numeric keypad function keys.............................................................................................4
ORDERING 5
Working with orders............................................................................................................... 5
Creating New Orders ...........................................................................................................5
Editing Existing Orders.........................................................................................................7
Receiving an order...............................................................................................................8
GENERAL OPTIONS 11
Search and Lookup.............................................................................................................. 11
General options configuration ............................................................................................ 12
Scan....................................................................................................................................... 13
Changing Item Cost ...........................................................................................................13
Changing Retail Prices.......................................................................................................13
Creating Alias.....................................................................................................................14
Updating Quantity on Hand................................................................................................15
Updating Committed Quantities.........................................................................................16
Updating Quantity Available...............................................................................................17
Setting Restock and Reorder Points..................................................................................17
Printing Labels....................................................................................................................18

CONTENTS
ii
STOCKTAKING 20
Stocktake Options................................................................................................................ 20
Using Rolling Stocktake .....................................................................................................20
Performing a Batch Stocktake............................................................................................21
TROUBLESHOOTING FRED MOBILITY 23
Device Troubleshooting....................................................................................................... 23
STEP 1: Reset Fred Mobility..............................................................................................23
STEP 2: Check the wireless network connection..............................................................23
STEP 3: Restart the NU Mobile Service ............................................................................24
STEP 4: Check Fred Mobility Connection..........................................................................24
Items Not Scanning.............................................................................................................. 25
Item does not have a barcode to scan.......................................................................................25
Item is listed in an invoice to be received but now has new Alias/Barcode ...............................25
No existing item stockcard in NUHQ..........................................................................................25
Wrong item has been delivered in the order ..............................................................................25
Item was not found.....................................................................................................................25
Letters typing instead of numbers..............................................................................................26
UPDATING FRED MOBILITY 27
Updating Fred Mobility......................................................................................................... 27

CONTENTS
1
SECTION 1
NUHQ MOBILITY
HANDHELD SCANNER
NUHQ Mobility Overview
Fred Mobility is a wireless laser terminal that communicates directly with your computer from wherever you
are. Any tasks that you perform at the shelf face go directly into your point of sale system — fast and
accurately, every time.
NUHQ Mobility allows existing stores to purchase and use Mobility devices with NUHQ as a back office
application.
MAIN FEATURES
Logging into Fred Mobility
To log into Fred Mobility:
1. Press [F2] to open Fred Mobility.
The Login menu is displayed.
2. Select your user name from the User Name
drop-down.
The user name selected on the device is
added to history records to allow actions to
be easily audited.
3. Enter your password.
Fred Mobility accepts blank passwords if the
cashier has been set up without a password
in Store Operations or Fred POS. If the
NOTE: There is no default user for
NUHQ Mobilit
y
.
TIP: To exclude users from this list, go
to the Store Operation Manager
menu, and select Cashiers. Prefix user
names to be excluded with “zz”.

MAIN FEATURES
2
password is incorrect or missing, Fred
Mobility displays an error message.
Logging out of Fred Mobility
The easiest way to logout of Fred Mobility is by
using the [E
SC ]key on the device or tapping the
[Back] button from any screen you are in until
you return to the Fred Mobility main screen.
To logout of your Fred Mobility device:
1. Navigate to Fred Mobility main options
screen, and then tap [Logout].
Fred Mobility displays a confirmation
message.
4. Tap [OK] to confirm logout.
5. Return your Fred Mobility device to the
charger.
Scanning items
The Fred Mobility device captures a picture of
the entire bar code.
To scan items using the handheld scanner:
1. Point the Fred Mobility device to the barcode
of the product approximately 10cm from the
barcode.
2. Point the red laser on the barcode and then
press + hold the Fred Mobility button.
3. Once you hear a beep, release the
button.
Using the Stylus
The stylus selects items and enters information.
The stylus functions like a mouse.
Tap Function
Tap Touch the screen once with the stylus to
open items and select.
Double Tap Touch the screen twice with the stylus to
open items and select options.
Drag Hold the stylus on the screen and drag
across the screen to select text and
images. Drag in a list to select multiple
items.
Tap-and-hold Tap and hold the stylus on an item to
see a list of actions available for that
item. On the pop-up menu that appears,
tap the action you want to perform.
TABLE 1: STYLUS FUNCTIONS
NOTE: After a short period of
inactivity (usually 5 mins), the screen
locks and returns to the login screen.

CONTENTS
3
Fred Mobility Main Options
Once you log into Fred Mobility using your Store Operations or Fred POS username and password, the
Main Options screen appears.
FIGURE 1: FRED MOBILITY OPTIONS ON THE MAIN SCREEN
OPTION DESCRIPTION PAGE
Ordering Allows you to create, edit and
receive orders. 5
General Allows you to configure various
stock card options, update item
information and print labels.
11
Stocktake Allows you to perform Rolling
Stocktakes or Batch Stocktakes. 20
Logout Logs the current user out of
Fred Mobility. Once you have
logged out return the device to
the charger.
2
TABLE 2: FRED MOBILITY OPTIONS QUICK REFERENCE TABLE

MAIN FEATURES
4
B
C
D
E
F
H
G
Numeric keypad function keys
The section below outlines the most important function keys to become familiar with in order to effectively
use your new Fred Mobility Device. The keypad is located on the front of the device below the screen. The
numeric keypad appears as shown below including a list of functions of main keys.
FIGURE 2: NUMBERIC KEYPAD
Label Button(s) Function
A.
Log out of the current screen;
Turn device on or turn device off.
B.
Move forwards, backwards, upwards or downwards, scroll through a
Menu list, browse among folder files or select functions if pressed
down.
C.
Scan barcode data capture.
D. Decimal point key
Add a decimal point when entering values. Use also as a full stop
when entering comments and text.
E. [ENTER]
Confirm an action.
F.
Alternate numeric and alphanumeric use of the 10 numeric keys.
G.
Yellow modifier: Press before a standard key to enable the character
or function printed in yellow above the key.
H. [BKSP]
Delete a single character entered.
TABLE 3: MAIN NUMERIC KEYPAD FUNCTION KEYS ON THE FRED MOBILITY DEVICE
NUMERIC KEYPAD

ORDERING
5
SECTION 2
ORDERING
WORKING WITH ORDERS
Ordering allows you to receive orders, create new orders, and edit existing orders that are still open. You
can also check and update the stock on hand before ordering items.
Creating New Orders
To create new orders:
1. Login to Fred Mobility using your Fred POS
username and password.
The Fred Mobility main screen appears.
2. Tap [Ordering].
The Orders screen appears.
3. Tap [New].
4. In the Search screen, scan the item or enter
a code to search for an item you wish to
order.
If the code scanned or input is not found in
the database, Fred Mobility displays an
Error message.

WORKING WITH ORDERS
6
If the code is found, the Orders screen
displays basic ordering information about
the item.
Before ordering, you can also update the
Quantity on Hand.
5. Tap to open the Quantity on Hand
screen.
6. Enter the New Quantity on Hand and tap
[Update] (or press the [E
NTER ]key on your
Fred Mobility device) to update the Quantity
on Hand and return to the Quantity to
Order screen.
7. Enter the Quantity to Order and press the
[E
NTER ]key on your Fred Mobility device.
A new line is saved your new Order.
8. Repeat the process for all items to be added
to the new Order.
9. Once complete logout of Fred Mobility and
return your device to the charger.
NOTE: The second value in Quantity
on This Order represents the quantity on
order in ALL orders.
NOTE: TheQuantity on Hand has
been updated. If you close the
Quantity on Hand screen without
updating, the value is discarded.
NOTE: If you scan or input a code that is
already on the order, the screen displays
the Quantity on This Order. When you
input a Quantity to Order, the system
overrides the previous Quantity on this
Order. It does not append it to the existing

ORDERING
7
Editing Existing Orders
The Edit function allows users to modify Orders
with an Open status.
To edit existing orders:
1. Login to Fred Mobility using your Fred
POS username and password.
The Fred Mobility main screen appears.
10. Tap [Ordering].
The Orders screen appears.
11. Tap [Edit].
Fred Mobility displays the most recent ten
open orders.
12. Scroll to locate the required order and tap
[Edit].
13. In the Search screen, scan the item or enter
a code for an item you wish to order or
adjust.
If the code already exists in this order,
Fred Mobility displays basic ordering
information about the item.
Before ordering, you can also update the
Quantity on Hand.

WORKING WITH ORDERS
8
14. Tap to open the Quantity on Hand
screen.
15. Enter the New Quantity on Hand and tap
[Update] (or press the [E
NTER ]key on your
Fred Mobility device) to update the Quantity
on Hand and return to the Quantity to
Order screen.
16. Enter the quantity to add to the order and
press the [E
NTER ]key on your Fred Mobility
device.
If you input a zero Quantity to Order, the
line is removed from this order.
If the code is new to this order, the
Quantity on This Order is displayed as
zero (as it was not on the original order).
17. Repeat the process for all items to be added
to the order.
18. Once complete logout of Fred Mobility and
return your device to the charger.
19. To complete your order, log into Fred NUHQ.
Receiving an order
This section describes how to receive Orders
from suppliers or from other stores.
To receive orders:
1. Login to Fred Mobility using your Fred
POS username and password.
The Fred Mobility main screen appears.
20. Tap [Ordering].
21. Tap [Receive].
22. In the Receive screen, do one of the
following:
NOTE: TheQuantity on Hand has been
updated. If you close theQuantity on
Hand screen without updating, the value is
discarded.

ORDERING
9
Enter the invoice number.
-or-
Select from the list of displayed invoices
and press the [E NTER ]key on your Fred
Mobility device.
If no matching invoice number is found, Fred
Mobility displays an Error message.
If a matching invoice number is found or
selected in the Receive screen, Fred
Mobility displays basic information about the
selected invoice.
23. In the Search screen, scan the item you
wish to receive or enter a code, then tap
[Next].
24. Do one of the following:
To receive items individually, scan each
product barcode.
Fred Mobility automatically receives “1” and
displays another Search screen.
-or-
To receive multiples of an items scan the
next product barcode and enter the
quantity to receive.
Press the [E NTER ]key on your Fred
Mobility device.
If an Item Code cannot be found, Fred
Mobility displays an Error message.
NOTE: The quantity entered reduces the
Quantity Outstanding figure — it does not
overwrite. If an error is made and too many
items received, log in toFred NUHQ and
manually adjust the quantity received (this
cannot be done in Fred Mobility).

WORKING WITH ORDERS
10
If the number of scans or the quantity entered in exceeds the quantity on the order, Fred Mobility
displays a Warning message.
25. Continue scanning items until all items are received.
Once all items have been received Fred Mobility displays an information message.
26. To finish, tap [OK] then logout of Fred Mobility.
You may also close the order by logging into Fred NUHQ.

GENERAL OPTIONS
11
SECTION 3
GENERAL OPTIONS
SEARCH AND LOOKUP
The Lookup option in the General screen allows you to search for items by Code and view their
properties. These properties an read-only and cannot be edited.
To search an item:
1. Tap [Lookup].
The Item Search screen is displayed.
2. Enter or scan the Code of the item you wish
to lookup.
If the search retrieves a single item for the
search criteria, the Item Lookup screen
displays basic information about the item.
If the search retrieves more than one
match for the search criteria, Fred Mobility
displays a list of all matching results.
3. Select one item from the list to display Item
Lookup screen.
4. Tap [Back] to return to the Search screen.
NOTE: Items can be searched by Code or
Alias.
NOTE: Click [Back] to return to the
General screen.

GENERAL OPTIONS CONFIGURATION
12
GENERAL OPTIONS CONFIGURATION
Options allows you to select which items properties you want to edit when scanning. Scan allows you to
view and edit the following properties:
Item Cost
Item Price
GST Status
Alias
Quantity on Hand
Quantity Committed
Quantity Available
Restock Level
Reorder Point
Print Labels
To configure General options:
1. Login to Fred Mobility using your Fred
POS username and password.
The Fred Mobility main screen appears.
5. Tap [General].
6. Tap [Options] to open the scanning
Options screen.
7. Select the required prompt options.
8. Tap [Save] for changes to take effect.
These options are saved in Fred Mobility as
system settings and set for all devices used
in the store.

GENERAL OPTIONS
13
SCAN
Changing Item Cost
To update the cost of an Item:
1. Ensure that Item Cost is selected in the
[Options] menu.
2. To finish tap [Save].
3. Tap [Scan].
4. In the Search screen, scan the item or enter
a code for an item you wish to scan.
5. Enter the New Item Price and press the
[E
NTER ]key on your Fred Mobility device.
6. Tap [Next] and repeat the process for all
items to be updated.
7. Once complete logout of Fred Mobility and
return your device to the charger.
Changing Retail Prices
To update the price of an Item:
1. Ensure that Item Price is selected in the
[Options] menu.
2. You may want to update the GST Status of
this item at the same time.
3. To finish, tap [Save].
NOTE: If no figure is entered, the Current
Item Cost is maintained.

SCAN
14
4. Tap [Scan].
5. In the Search screen, scan the item or enter
a code for an item you wish to scan.
6. Enter the New Item Price and press the
[E
NTER ]key on your Fred Mobility device.
7. Tap [Next] to display the next screen. If GST
Status was selected in the Options screen,
Fred Mobility displays the GST Status
screen.
8. Select the appropriate Item GST Type from
the drop-down list.
9. Tap [Next] and repeat the process for all
items to be updated.
10. Once complete logout of Fred Mobility and
return your device to the charger.
Creating Alias
To create a new Alias for an item:
1. Ensure that Alias is selected in the
[Options] menu.
2. To finish, tap [Save].
3. Tap [Scan].
4. In the Search screen, scan the item or enter
a code for an item you wish to scan.
5. Enter a new Alias for the item.
NOTE: If no figure is entered, the Current
Item Price is maintained.

GENERAL OPTIONS
15
If the Alias already exists, NUHQ Mobility
displays an Error message.
6. Click [OK] to close the message and return
to the Alias screen.
7. Enter a new Alias for the item.
8. Tap [Next] and repeat the process for all
items to be updated.
9. Once complete logout of Fred Mobility and
return your device to the charger.
Updating Quantity on Hand
Quantity on Hand refers to all stock of an item,
including committed quantities.
To update Quantity on Hand:
1. Ensure that Quantity on Hand is selected in
the [Options] menu. [change screenshot to
show only one ticked option]
2. To finish, tap [Save].
3. Tap [Scan].
4. Scan the item or enter a code for an item
you wish to scan.

SCAN
16
5. Enter the New Quantity on Hand and then
press [E
NTER ]on your Fred Mobility device.
6. Repeat the process for all items to be
updated.
7. Once complete logout of Fred Mobility and
return your device to the charger.
Updating Committed
Quantities
Quantity Committed refers to stock that has
been reserved. It is not counted in the Quantity
Available tally.
To update Committed Quantities:
1. Ensure that Quantity Committed is selected
in the [Options] menu.
2. To finish, tap [Save].
3. Tap [Scan].
4. In the Search screen, scan the item or enter
a code for an item you wish to scan.
5. Enter the New Committed Quantity and
then press the [E
NTER ]on your Fred Mobility
device.
6. Tap [Next] to repeat the process for all items
to be updated.
7. Once complete logout of Fred Mobility and
return your device to the charger.
NOTE: The figure entered overwrites the
Current Quantity On Hand. If no figure is
entered, the Current Quantity On Hand
will be maintained.
NOTE: The quantity entered overwrites the
Current Quantity Committed. If no figure is
entered, the Current Quantity Committed will
be maintained.