FreeTrack AVS FTAT6 User manual

AVS FTAT6 USER GUIDE
Version 201909
0800 438 862 avscarsecurity.com
Proudly bought to you by
vehicle security specialist AVS


Page 3
CONTENTS
SIM Card Introduction ...................................................................................................................................... Page 4
Charging the Asset Tracker ............................................................................................................................. Page 5
Installing the SIM Card ..................................................................................................................................... Page 5
Powering Up The Asset Tracker ..................................................................................................................... Page 5
Download the Freetrack app ......................................................................................................................... Page 6
Setting Up the app and Adding Your Tracker ......................................................................................... Page 7
Use the List Menu to See the Status Info on Your Tracker ................................................................... Page 8
Status Info ............................................................................................................................................................. Page 9
Device Detail ........................................................................................................................................................ Page 9
Playback Trip History on the Map ................................................................................................................ Page 10
Alerts ...................................................................................................................................................................... Page 12
Conguring SMS and Phone Call Alerts .................................................................................................... Page 13
Tracking Modes (Work Mode) ....................................................................................................................... Page 14
Geo Fence ............................................................................................................................................................. Page 15
LED Status Indicators ........................................................................................................................................ Page 17
Mounting Options ............................................................................................................................................. Page 17
Specications ...................................................................................................................................................... Page 17
Troubleshooting ................................................................................................................................................ Page 18
Record Your Device’s Details .......................................................................................................................... Page 18
Support .................................................................................................................................................................. Page 18
AVS and Freetrack is proudly owned and distributed by Manta Electronics Ltd. AVS and Freetrack are registered trademarks.
WELCOME TO FREETRACK
This is the user and installation guide for the Freetrack AVSFTAT6 asset GPS tracker.
Freetrack is a GPS tracking solution from vehicle security specialist AVS.
Aordable GPS hardware. No subscription fee. No contract term.
Alarm activation alert via SMS, phone call and push notication. Full real time tracking. Many extra features.
Add as many trackers as you want. Track any asset with dierent hardware options.
All from the easy to use Freetrack app.

Page 4
SIM CARD INTRODUCTION
The tracker requires a SIM card with credit to be able to communicate with the tracking server. This must be a standard SIM
with SMS and phone calls enabled, do not use a data only SIM. The tracker is able to operate with most NZ network providers
including Spark, Vodafone and 2 Degrees.
It will work with a prepay SIM however we recommend using an on account SIM to ensure there is always credit. If you choose
to use a prepay SIM it is your responsibility to comply with any network provider terms of service and to ensure the SIM remains
active and has available credit.
Prepay SIM cards must rst be activated in a mobile phone before installing into the tracker. Follow the instructions below or
check with your SIM card supplier for latest instructions.
Spark SIM
1. First you need to buy a SIM card online or in store.
2. Pop the SIM card into your phone and go to spark.co.nz/go (on a smartphone) or call *333 from your mobile to activate.
3. You can top up online with a voucher, credit card or debit card and then select your preferred Value Pack from there.
4. While the SIM is in the phone go online and setup a myspark account here: https://www.spark.co.nz/myspark/register to allow
you see account balance and usage.
5. It is recommended that an auto top up is set up if using a prepay SIM.
Vodafone SIM
1. First you need to buy a SIM card online or in store.
2. Pop the SIM card into your phone and go to vodafone.co.nz/getgoing (on a smartphone) or call 777 from your mobile to
activate.
3. You can top up online with a voucher, credit card or debit card and then select your preferred Value Pack from there.
4. While the SIM is in the phone go online and setup a myvodafone account here https://www.vodafone.co.nz/#sign-in to allow
you see account balance and usage.
5. It is recommended that an auto top up is set up if using a prepay SIM.
2Degrees SIM
1. First you need to buy a SIM card online or in store.
2. Pop the SIM card into your phone and call 200 from your mobile to activate.
3. You can top up online with a voucher, credit card or debit card and then select your preferred prepay plan from there.
4. While the SIM is in the phone go online and setup a 2Degrees account here https://www.2degreesmobile.co.nz/2d/mobile/
common/login/login.jsp to allow you see account balance and usage.
5. It is recommended that an auto top up is set up if using a prepay SIM.
IMPORTANT!
DO NOT set your mobile number to private/NO CALLER ID otherwise the tracker will not be able to identify you.
DO NOT insert the SIM card while the tracker is powered up. Ensure the switch is o and no LEDs are lit.
YOU MUST ACTIVATE THE SIM CARD (if using a prepay SIM) in another phone before use or it will not work.

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CHARGING THE ASSET TRACKER
Before using the Freetrack AVSFTAT6 asset tracker please charge overnight using the supplied USB charge cable. The USB socket is
located under the rubber cap on the end of the tracker.
INSTALLING THE SIM CARD
IMPORTANT! Before installing the SIM card ensure it has been activated in a mobile phone, has credit added and that it has
been added to an online account with the user’s cellular service provider (Vodafone etc) to allow the user to check and add credit
online. See SIM CARD INTRODUCTION on the previous page for more information.
1. Remove the top cover by inserting a at blade screw driver into the notch bottom left of top cover.
2. Ensure battery switch is turned o and check no LED lights are lit up.
3. Insert the SIM with the metal face down.
1. Turn the battery switch ON.
2. Replace the top cover ensuring it clicks rmly into place.
3. Push and hold the power button switch for approx 5-seconds until the battery indicator lights up.
4. Check the 3G status LED, the tracker will take approx 1-minute to connect to a 3G network.
POWERING UP THE ASSET TRACKER

Page 6
DOWNLOAD THE FREETRACK APP
Or go to the Google Play Store and search for FREETRACK GPS TRACKING
Or type in this url - https://play.google.com/store/apps/details?id=com.freetrack
Or go to the Apple App Store and search for FREETRACKGPSTRACKING (no spaces)
Or type in this url - https://apps.apple.com/nz/app/freetrack-gps-tracking/id1470346174
Scan the QR barcode to download the iOS app
Scan the QR barcode to download the Android app

Page 7
SETTING UP THE APP AND ADDING YOUR TRACKER
Download the app to your phone
and tap to open. The app will ask
you to allow access to camera etc.
Tap through each screen until you
get to the login screen and tap
SIGN UP.
1. Enter your EMAIL address
2. Tap the arrow next to
VERIFICATION CODE
3. An email will then be sent with a
verication code
4. Check your email then enter the
code along with a new password
and tap SUBMIT.
You have now successfully set up
the app.
Next add your tracker/s to the app.
Start by tapping LIST from the
Home screen.
Tap to open the Add Device
screen.
Tap the barcode scan icon .
Or manually enter the IMEI number and tap
Add Device.

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To add a tracker to your app hold
the square over the tracker’s
barcode to scan ...
Or manually enter the IMEI number (see
previous page) and tap Add Device.
Your asset will now appear on the
map (once the tracker is powered
up). You have successfully added
the tracker to your app.
If you need to add other trackers
tap LIST and repeat the barcode
scan.
Tap LIST from the Home screen
to open the device list.
Tap on a vehicle/asset to see the
current status information.
Tap the up arrow to expand the
menu and see more information.
See the next page for a summary.
USE THE LIST MENU TO SEE THE STATUS INFO ON YOUR TRACKER
... OR scan the barcode on the box.
Or manually enter the IMEI number (see
previous page) and tap Add Device.

Page 9
BATTERY LEVEL
Battery capacity remaining.
TRACKER STATUS
Current status (online/oine).
LAST UPDATE
The time and date tracker info was
last updated to the server.
PLAYBACK TRIP
Tap to open the Playback window
(see Playback).
SATELLITE COUNT/SIGNAL
STRENGTH
Displays how many satellites are
visible or the strength of the cell site
(GPS or LBS x dependent).
LAST FIX
The time and date the server last
received an update from the tracker.
GPS/LBS POSITIONING
Indicates whether location x is via
satellite (GPS) or cell site (LBS).
GEO FENCES
Tap to add Geo Fences.
See the Geo Fence section to learn how to
add a Geo Fence or edit a Geo Fence (Home
screen > Prole > Geo Fence).
DETAIL
Tap to edit the details of the device
such as the tracker’s name or the
rego number of the asset. See
Device Detail below.
ALERTS LIST
Tap to open a list of recent alerts
including alarm activations, over
speed alerts etc.
STATUS INFO
DEVICE DETAIL
Tap to edit/update details.
Tap to edit the DEVICE NAME e.g.
the name of your tracker.
Tap to edit the REGISTRATION
PLATE of the asset (if applicable).
Tap to add a DRIVER NAME if
preferred (Note - this eld does not aect
any functions or alerts).
Tap to add a DRIVER PHONE
NUMBER if preferred (Note - this eld
does not aect any functions or alerts).
Tap to choose the DEVICE ICON
displayed on screen.
Tap to SAVE settings.
To nd this screen tap the DETAIL icon on the Status Info screen (see above).

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PLAYBACK TRIP HISTORY ON THE MAP
Tap LIST from the Home screen
to open the device list.
Tap the up arrow to expand the
Status Info menu if not showing.
Tap PLAYBACK to open the
Playback screen.
Tap on a vehicle/asset.
Select the DATE AND TIME RANGE
you want to view Playback for and
tap OK.
Trip history will then Playback on the
map (see the next page).
QUICK SELECT
Tap on one of
the quick select
playback periods.
CUSTOM PERIOD
OR tap on Start Time
and End Time to
choose custom date
and time ranges. Up
to 6 months history
is stored.
SELECT DEVICE
Tap Device to choose
a dierent tracker.
Continued
next page ...

Page 11
TRIPS SCREEN
Tap to open the Trips screen to list trips by day.
See the next example for details.
MAP LAYERS
Switch between map or satellite views.
PLAYBACK continued ...
PLAYBACK SPEED
Tap to speed up/slow down Playback.
TRACK POINT TYPE
Switch between GPS (track points from satellite only) or
LBS track points (track points from cellphone towers) or
both (if applicable to your device).
SHOW HIDE TRACKS
Removes the trip track line from the map.
The PLAYBACK screen is now
displayed.
START/STOP
PLAYBACK
TIME LINE
Move the blue dot
along the line to
advance time through
the time period.
GO BACK
Tap the Go Back arrow
to return to the Status
Info menu.
Then tap Playback to
choose another trip to
view.
OR tap Go Back to return
to the device list to choose
another tracker.
OR tap Home to return to
the Home screen.
Tapping from the PLAYBACK
screen will open the TRIPS screen.
PLAY TRIP
Tap on a trip to
Playback on the map.
Tap Go Back to return to
the Trips list.
SELECT DEVICE
Tap to list trackers/
assets.
SELECT DATE
View a list of recent
trips or tap on a date
to list trips just for that
day.
DISTANCE TRAVELLED
In this trip.

Page 12
DEVICE NAME
TIME/DATE OF ALERT
IMEI NUMBER OF DEVICE
TYPE/NAME OF ALERT
Tap to display the location of the
alert on the map.
ALERTS
Alerts are events such as alarm activations, power disconnected warning or asset entering a geo fence. Tapping on an alert will
show the location of the event on the map.
Alerts can be found by tapping the ALERTS icon on the Home screen or Status Info screen.
To nd ALERT SETTINGS tap
PROFILE from the Home screen. Tap ALERT SETTINGS.
Depending on the Alert type either
a PUSH NOTIFICATION or in some
cases an SMS or PHONE CALL
Alert an be congured.
If no notication is set the alert will
still show on the Alerts screen.
A red dot will show on the Alerts
icon on the Home screen if a new
Alert has been triggered.
To set which alerts trigger a push
notication go the Alert Settings
screen (see next example).
Turn ON/OFF push notication by
Alert type.

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CONFIGURING SMS AND PHONE CALL ALERTS
Tap COMMAND to open the
conguration settings.
To congure SMS/CALL alerts tap
SOS Number.
Enter up to 3 mobile phone
numbers which will receive an SMS
on alert events such as Vibration
Alarm etc.
The number in location 1 will also
receive a call.
Enter numbers without
international formatting e.g.
021123456 not +6421123456.
Tap SEND to send the command to
the system. The system will conrm
the numbers have been set.
To DELETE a number simply delete
the number from the box (e.g. make
the box blank) then tap Send.
Important Alerts can be notied by SMS (and for some alerts a phone call) to ensure you receive notications promptly ( if using a
Prepay SIM card additional charges may be incurred depending on which provider and plan you have).
It is recommended that you add the phone number of your device’s SIM card as a “Favourite” in your smart phone and congure
your phone’s DO NOT DISTURB feature to allow calls from Favourites.
To congure SMS and phone call alerts select your device from the LIST icon on the HOME screen. Tap the up arrow to
expand the Status Info menu.
Tap on the grey menu on the left hand side of the screen to swap between
Alert screens. Follow the same procedure as on the previous screen to set each
conguration. Don’t forget to press Send to save any changes you make.
VIBRATION ALARM
Noties if a vibration is detected by the device. The tracker can send push
notication (platform) and/or SMS and/or phone call.
LOW BATTERY ALARM
Noties if the internal battery in the device is low. Can send push notication
(platform) and/or SMS.
VIBRATION SENSITIVITY
Adjusts the sensitivity of the vibration alarm.
ARM/DISARM
Arm and disarm the vibration alarm.
WORK MODE
Switches between tracking mode, see the next page for details.
DISASSEMBLE ALARM
Turn o disassemble (tamper switch) alarm.

Page 14
TRACKING MODES (WORK MODE)
The Freetrack AVSFTAT6 asset tracker can be congured to track in real time (TRACKING MODE) or to wake up and update its
location at regular intervals (POWER SAVE MODE) to conserve battery life.
To make a change to the conguration select your device from the LIST icon on the HOME screen. Tap the up arrow to
expand the Status Info menu. Then tap COMMAND then WORK MODE.
Tracking Mode
The tracker will upload its position to the server at regular time intervals. Default settings are to upload the location every
10-seconds when moving and every hour when not moving. This can be adjusted in the tracker settings (see below) however
please be aware that increasing the number of uploads will reduce battery life and increase data usage and cost. With default
settings a fully charged battery will last up to 1 month tracking an asset that is moving for approximately 2 hours per day.
Power Saving Mode
In Power Saving Mode the Freetrack AVSFTAT6 asset tracker goes into a deep sleep state shutting down its GPS and cellular
systems to conserve power and extend battery life. The tracker can be congured to wake up at regular intervals of between 1
hour and 24 hours (the default is 24 hours) from the wake up time. For example it can be set to wake up every 4 hours from an
initial wake up time of 10:40 by setting Wake Up Time to 10:40 and Upload Interval to 4 hours as in the below screen shot.
Note: When the asset tracker is in Power Saving Mode it will not respond to commands until it next wakes up. For example if the
asset is stolen and you wish to switch to Tracking Mode the command will not be actioned until the next time the tracker wakes
up, which can be up to 24 hours time.
POWER SAVE MODE SETTINGS
Select POWER SAVING MODE.
Set the WAKE UP TIME. This is the
rst time the tracker will wake up
and upload it’s position.
Select the UPLOAD INTERVAL. This
is how often the tracker will wake
up and upload it’s position.
Tap SEND to save settings.
TRACKING MODE SETTINGS
Select TRACKING MODE.
Enter the UPLOAD INTERVAL
MOVING. e.g. upload the position
every X seconds while moving.
Default: 10-seconds.
Enter the UPLOAD INTERVAL
STATIC. e.g. upload the position
every X seconds while stationary.
Default 3600-seconds.
Tap SEND to save settings.

Page 15
GEO FENCE
GEO FENCE allows the tracking system to notify you if a device/asset enters and/or leaves a predened area (the Geo Fence). You
can adjust the size of the Geo Fence, customise its name and set which device you want to receive a notication for.
Tap GEO FENCE to open the
conguration settings.
Tap to open the screen to set
up a NEW Geo Fence.
The Geo Fence will default to the
area around the asset or you can
move (and scale) the map to move
the Geo Fence to another location.
Expand the perimeter SIZE of the
Geo Fence by using the slider.
Tap to add ADDITIONAL
DEVICES to the Geo Fence.
Tick ENTER to receive a notication
when the device enters the Geo
Fence.
Tick EXIT to receive a notication
when the device exits the Geo
Fence.
Refer to ALERTS to set what type of
notication you want to receive.
Tap to edit the NAME of the Geo
Fence then tap OK.
Tick for each device you want to
add to the Geo Fence and tap SAVE.
Tap SAVE to save the settings.
To Set Up a New Geo Fence
To congure Geo Fence select your device from the LIST icon on the HOME screen. Tap the up arrow to expand the
Status Info menu.

Page 16
Select the Geo Fence you want to
edit.
To remove a Geo Fence tap
REMOVE .
To edit the NAME of the Geo Fence
tap .
Tap to add ADDITIONAL
DEVICES to the Geo Fence.
Tap GEO FENCE.
To Edit a Geo Fence
To edit a Geo Fence tap PROFILE
from the Home screen.

Page 17
MOUNTING OPTIONS
STATUS DESCRIPTION
FLASHING QUICKLY (every 0.3 secs) 3G initialising/no cellular signal/no SIM card installed
FLASHING SLOWLY (ash 0.1 sec o 2 secs) Logged into tracking server
ON SOLID Calling
LED STATUS INDICATORS
The Freetrack AVSFTAT6 asset tracker has a strong magnetic mount to allow it to be attached to a metallic surface.
If installing on a non-metallic surface use the included base with extra strong 3M mounting tape. The trackers magnets will stick
to the base.
IMPORTANT!
The asset tracker is not waterproof and is not designed to be installed in a position where it is exposed to the
elements. Please ensure a waterproof enclosure (such as an Otter box) is used for external applications.
Water damage will not be covered by the product warranty.
3G Frequency GSM: 850/900/1800/1900MHz WCDMA: 850/900/1900/2100MHz (B1/B2/B5/B8)
Location accuracy <10m
Battery 10,000mAH/3.7v industrial grade Lithium Polymer
Operating Temperature -20 to 70 degrees C
SPECIFICATIONS

Page 18
TROUBLE SHOOTING
DEVICE LOCATION DOESN’T UPDATE
Check the STATUS LED is FLASHING SLOWLY (ash 0.1 sec o 2 secs). Make sure the device has a clear view of the sky. Take the
tracker outside and away from tall buildings. If using in an asset relocate the device in the asset, avoiding metal above the device.
Ensure the device is correct way up with the IMEI label on the bottom.
INACCURATE GPS FIX
Check the GPS satellite count on the app (see USE THE LIST MENU TO SEE THE STATUS INFO ON YOUR TRACKER on page 8 for
more information about where to nd the satellite count). The device needs at least 4x satellites to get an accurate location x. It
may get a x with 3x satellites but it will be inaccurate. Take the tracker outside and away from tall buildings. If using in an asset
relocate the device in the asset, avoiding metal above the device. Ensure the device is the correct way up with the IMEI label on
the bottom.
WON’T CONNECT TO SERVER
Check the SIM card has been activated and has credit by installing it in a phone and checking it has an internet connection and
can send an SMS. See SIM CARD INTRODUCTION on page 3 and INSTALLING THE SIM CARD on page 4 for more information.
SLOW TO COMMUNICATE
Check the cellular signal strength at the device’s locations. Low signal will slow data connection speeds.
DEVICE UNABLE TO BOOT UP/STATUS LED DOES NOT LIGHT UP
Check battery switch is ON. Push and hold power button for approx. 5 secs until the LED lights up.
RECORD YOUR DEVICE’S DETAILS
Please record the tracking device’s details below for future reference:
MODEL e.g. AVSFTAT6
IMEI NUMBER Shown on the device label and box
FREETRACK APP PASSWORD
SIM PH NUMBER
SIM PROVIDER ACCOUNT LOGIN e.g. Login to vodafone.co.nz or spark.co.nz
SIM PROVIDER ACCOUNT PASSWORD e.g. Password to vodafone.co.nz or spark.co.nz
INSTALLER NAME
SUPPORT
Please see your AVS installer for support with your Freetrack AVSFTAT6 asset tracker.
Alternatively you can contact AVS Car Security on 0800 438 862 or sales@avscarsecurity.com.
Please note a service fee may apply for technical help related to problems with the SIM card you have provided.
For warranty information please see our website avscarsecurity.com. Please note AVS strongly recommends professional
installation to help protect your product warranty.


0800 438 862
avscarsecurity.com
Proudly bought to you by vehicle security specialist AVS
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