Frigidaire Q4SE Series Manual

TWO STAGE R-410A SINGLE PACKAGE HEAT PUMP
USER’S MANUAL / INSTALLATION INSTRUCTIONS
Please read this information thoroughly and become familiar with the capabilities and
use of your appliance before attempting to operate or maintain this unit. Keep this
literature where you have easy access to it in the future. If a problem occurs, check the
instructions and follow recommendations given. If these suggestions don’t eliminate
your problem, call your servicing contractor.
These instructions are primarily intended to assist qualified individuals experienced in
the proper installation of this appliance. Some local codes require licensed installation/
servicepersonnelforthistypeofequipment.Pleasereadallinstructionscarefullybefore
starting the installation.
DO NOT DESTROY. PLEASE READ CAREFULLY AND
KEEP IN A SAFE PLACE FOR FUTURE REFERENCE.
IMPORTANT
Premium Model Shown
Q4SE SERIES 14 SEER

2
Important Safety Information ....................................5
General Information ...................................................6
Pre - Installation Check.............................................6
Locating the Heat Pump Unit ....................................6
Field Connections for Electrical Power
Supply .......................................................................6
Air Ducts ...................................................................6
Unconditioned Spaces...........................................6
Acoustical Duct Work.............................................6
Air Filter Requirements .............................................7
Condensate Drain ....................................................7
Heat Pump Installation...............................................7
Packaging Removal...................................................7
Rigging and Hoisting.................................................7
Minimum Clearance Requirements...........................7
Horizontal to Downflow Conversion...........................7
Ground Level.............................................................8
Rooftop......................................................................8
ElectricalWiring..........................................................8
Pre - Electrical Checklist ...........................................8
Wiring Diagram / Schematic......................................8
Line Voltage...............................................................8
Grounding..................................................................9
Selecting Proper Airflow for Variable Speed Units.....9
Selecting Basic Cool/Heat Pump Airflow...............9
Selecting Minimum Electric Heat Airflow................9
Selecting the Delay Profile.....................................9
Demand Defrost Control..........................................11
Optional Comfort AlertTM Diagnostics Module.........11
24VAC Power Wiring............................................11
Thermostat Demand Wiring.................................11
L Terminal Wiring .................................................11
DC SOL Connection ............................................12
Interpreting the Diagnostic LED’s.........................12
LED Description...................................................12
Installation Verification .........................................12
Troubleshooting the Installation............................12
Optional Humidistat.................................................13
Optional Electric Heater Kits ...................................13
Optional Outdoor Thermostat..................................13
Ambient Sensor Mounting.......................................13
Thermostat Connections.........................................14
Startup & Adjustments ............................................14
Pre - Start Checklist................................................14
Start-up Procedure..................................................14
Air Circulation.......................................................14
Short Cycle Protection.........................................14
System Cooling....................................................14
System Heating....................................................15
Refrigerant Charging...............................................15
Charging an R-410A Unit in AC Mode ....................15
Charging an R-410A Unit in Heating Mode.............15
Heat Pump Maintenance..........................................15
Figures &Tables.......................................................16
Figure 9. Q4SE Heat Pump Dimensions..............16
Table 7.Center of Gravity & Shipping Weights.....16
Electrical Information...............................................17
Figure 10. Heat Pump T-Stat Connections...........17
Figure 11.Wiring Diagram for Two-Stage Cool &
Two-Stage Heat...................................18
Figure 12.Wiring Diagram for Two-Stage Cool &
Two-Stage Heat w/ Comfort Alert........19
Cooling Charging Charts.........................................20
Figure 13. Charging Chart for 2 Ton Units............20
Figure 14. Charging Chart for 3 Ton Units............20
Figure 15. Charging Chart for 4 Ton Units............21
Figure 16. Charging Chart for 5 Ton Units............21
Troubleshooting.......................................................22
Table 8.LED Diagnostics.....................................22
Table 9. Module Wiring Troubleshooting...............24
USER INFORMATION
INSTALLER INFORMATION
Important Safety Information ....................................3
About the Heat Pump.................................................3
Operating Instructions...............................................3
Cooling Operation .....................................................3
Heating Operation.....................................................3
Emergency Heat........................................................3
Defrost Operation......................................................3
Operating the Heat Pump for Automatic
Cooling and Heating..................................................4
Oper. the Indoor Blower Continuously.......................4
Shutting the Heat Pump Off ......................................4
System Maintenance..................................................4
Regular Cleaning.......................................................4
BeforeYou Call a Technician .....................................4
Troubleshooting..........................................................4
Warranty Information .................................................4

3
ABOUTTHE HEAT PUMP
Your heat pump is a unique, all weather comfort-control
appliance that will heat and cool your home year round
and provide energy saving comfort. It’s an unknown fact
that heat is always in the air, even when the outside
temperature is below freezing.The heat pump uses this
basiclawofphysicsto provideenergy savingheat during
thewintermonths.Forexample,Iftheoutdoortemperature
is47°F(8°C),yourheatpumpcandeliverapproximately
3.5 units of heat energy per each unit of electrical energy
used, as compared to a maximum of only 1 unit of heat
energy produced with conventional heating systems.
Incoldertemperatures,theheatpumpperformslikeanair
conditioner run in reverse.Available heat energy outside
the home is absorbed by the refrigerant and exhausted
inside the home.This efficient process means you only
pay for“moving”the heat from the outdoors to the indoor
area.You do not pay to generate the heat, as is the case
with more traditional furnace designs.
During summer, the heat pump reverses the flow of the
heat-absorbingrefrigeranttobecomeanenergy-efficient,
central air conditioner. Excess heat energy inside the
home is absorbed by the refrigerant and exhausted
outside the home.
IMPORTANT SAFETY INFORMATION
Safety markings are used frequently throughout this
manualtodesignateadegreeorlevelofseriousnessand
should not be ignored.WARNING indicates a potentially
hazardous situation that if not avoided, could result in
personalinjuryordeath.CAUTIONindicatesapotentially
hazardoussituationthatifnotavoided,mayresultinminor
or moderate injury or property damage.
USER INFORMATION
OPERATING INSTRUCTIONS
Pleaserefertothethermostatmanufacturer’sUsermanual
for detailed programming instructions.
Cooling Operation
1. Setthethermostat’ssystemmodetoCOOLorAUTO
and change the fan mode to AUTO. See Figure 1
2. Set the temperature selector to the desired
temperature level.The outdoor fan, compressor, and
blower motor will all cycle on and off to maintain the
indoor temperature at the desired cooling level.
NOTE: If the temperature level is re-adjusted, or the
system mode is reset, the fan and compressor in the
outdoor unit may not start immediately. A protective
timer circuit holds the compressor and the outdoor
fan off for approximately three minutes following a
previous operation or the interruption of the main
electrical power.
Heating Operation
1. Set the thermostat’s system mode to HEAT or AUTO
and change the fan mode to AUTO. See Figure 1.
2. Set the temperature selector to the desired
temperature level.The compressor, outdoor fan, and
blower motor will cycle on and off to maintain the
indoor temperature at the desired heating level.
NOTE: If the temperature level is re-adjusted, or the
system mode is reset, the fan and compressor in the
outdoor unit may not start immediately. A protective
timer circuit holds the compressor and the outdoor
fan off for approximately five minutes following a
previous operation or the interruption of the main
electrical power.
Emergency Heat
SomethermostatsmayincludeasystemmodecalledEM
HT or AUX HT, etc.This is a back-up heating mode that
should only be used if a problem is suspected.With the
modesetto EM HT,etc.,the compressor andoutdoorfan
willbelockedoffandsupplementalheat(electricresistance
heating) will be used as a source of heat.Sustained use
of electric resistance heat in place of the heat pump will
result in an increase in electric utility costs.
Defrost Operation
During cold weather heating operation, the outdoor unit
willdevelopacoating ofsnowandiceontheheattransfer
coil.This is normal and the unit will defrost itself.This unit
features a Demand Defrost board that monitors ambient
and coil temperatures to regulate the defrost function
accordingly.
Figure 1. DigitalThermostat
Fan
Mode Temperature
Selector
System
Mode

4
At the beginning of the defrost cycle, both the outdoor
condenser fan and compressor will turn off. After
approximately 30 seconds, the compressor will turn on
and begin to heat the outdoor coil causing the ice and
snow to melt.
NOTE: While the ice and snow is melting, some steam
mayrisefromtheoutdoorunitasthewarmcoilcausesthe
meltingfrosttoevaporate.Whendefrostiscompleted,the
outdoor fan motor will start, and the compressor will turn
off again. In approximately 30 seconds the compressor
will start up again and continue normal operation.
HEAT PUMP MAINTENANCE
CAUTION:
Shut off all electrical power to the unit before
performing any maintenance or service on the
system.Failuretocomplymayresultinpersonal
injury or death.
Propermaintenanceismostimportanttoachievethebest
performancefromtheapplianceandshouldbeperformed
by a qualified service technician at least once a year.
Follow the maintenance schedule and the instructions
below for years of safe, trouble free operation.
Regular Cleaning
•Cleanorreplacetheindoorairfilteratthe startofeach
heatingandcoolingseason,andwhenanaccumulation
of dust and dirt is visible on the air filter.
• Removeanyleavesandgrassclippingsfromthecoil
in the outdoor unit, being careful not to damage the
aluminum fins.
• Checkforobstructions,suchastwigs,sticks,etc.
TROUBLESHOOTING
If the unit fails to operate, check the following:
•Thethermostatisproperlyset.See Cooling Operation
forairconditioning or HeatingOperationfor furnace or
air handler.
•The unit disconnect fuses are in good condition and
the electrical power to the unit is turned on.
WARRANTY INFORMATION
A warranty certificate with full details is included with the
heat pump. Carefully review these responsibilities with
yourdealerorservicecompany.Themanufacturerwillnot
be responsible for any costs found necessary to correct
problems due to improper setup, improper installation,
adjustments, improper operating procedure on the part
of the user, etc. Some specific examples of service calls
which are not included in the limited warranty are:
•Correcting wiring problems in the electrical circuit
supplying the heat pump.
•Resetting circuit breakers or other switches.
•Adjusting or calibrating of thermostat.
Operating the Heat Pump for Automatic Cooling
and Heating
1. Set the thermostat system switch to AUTO and the
thermostat fan switch to AUTO.See Figure 1.
NOTE: Thermostat styles vary. Some models will
not include the AUTO mode and others will have the
AUTO in place of the HEAT and COOL. Others may
include all three. Refer to the instructions supplied
with your thermostat for specific instructions.
2. Setthethermostattemperaturetothedesiredheating
andcoolingtemperaturelevel(s).Theoutdoorunitand
the indoor blower will then cycle on and off in either
the heating or cooling mode of operation as required
toautomaticallymaintaintheindoortemperaturewithin
the desired limits.
Operating the Indoor Blower Continuously
Thecontinuousindoorbloweroperationistypicallyusedto
circulatetheindoorairtoequalizeatemperatureunbalance
due to a sun load, cooking, or fireplace operation.
SetthethermostatfanmodetoON (Figure 1).Theindoor
blower starts immediately, and will run continually until
the fan mode is reset to AUTO.
The continuous indoor blower operation can be obtained
with the thermostat system mode set in any position,
including OFF.
Shutting the Heat Pump Off
Changethethermostat’ssystemmodetoOFFandthefan
mode to AUTO.See Figure 1.NOTE:The system will not
operate, regardless of the temperature selector setting.
USER INFORMATION

5
INSTALLER INFORMATION
IMPORTANT SAFETY INFORMATION
Safety markings are used frequently throughout this
manualtodesignateadegreeorlevelofseriousnessand
should not be ignored.WARNING indicates a potentially
hazardous situation that if not avoided, could result in
personalinjuryordeath.CAUTIONindicatesapotentially
hazardoussituationthatifnotavoided,mayresultinminor
or moderate injury or property damage.
WARNING:
These units are fully charged with R-410A
refrigerant and ready for installation. When
a system is installed according to these
instructions,norefrigerantchargingisrequired.
If repairs make it necessary for evacuation
and charging, it should only be attempted by
qualified,trainedpersonnelthoroughlyfamiliar
with this equipment. Some local codes require
licensed installation service personnel to
service this type of equipment. Under no
circumstances should the homeowner attempt
to install and/or service this equipment. Failure
to comply with this warning could result in
equipment damage, personal injury, or death.
WARNING:
The safety information listed below must be
followed during the installation, service, and
operation of this unit. Unqualified individuals
shouldnotattempttointerprettheseinstructions
or install this equipment.Failure to follow safety
recommendations could result in possible
damage to the equipment, serious per sonal
injury or death
.
• The installer must comply with all local codes and
regulations which govern the installation of this type
of equipment. Local codes and regulations take
precedence over any recommendations contained in
these instructions. Consult local building codes and
the National Electrical Code (ANSI CI) for special
installation requirements.
• Thisequipmentcontainsliquidandgaseousrefrigerant
underhighpressure.Installationorservicingshouldonly
beperformedbyqualifiedtrainedpersonnelthoroughly
familiar with this type equipment.
• Allelectricalwiringmustbecompletedinaccordance
with local, state and national codes and regulations
and with the National Electric Code (ANSI/NFPA 70)
or in Canada the Canadian Electric Code Part 1 CSA
C.22.1.
• Installation of equipment may require brazing
operations. Installer must comply with safety codes
andwearappropriatesafetyequipment(safetyglasses,
work gloves, fire extinguisher, etc.) when performing
brazing operations.
• Installthisunitonlyinalocationandpositionasspecied
on page 6. This unit is designed only for outdoor
installations and should be located with consideration
ofminimizingthelengthofthesupplyandreturnducts.
Considerationshouldalsobegiventotheaccessibility
offuel,electricpower,serviceaccess,noise,andshade.
• Follow all precautions in the literature, on tags, and
on labels provided with the equipment. Read and
thoroughly understand the instructions provided with
the equipment prior to performing the installation and
operational checkout of the equipment.
WARNING:
Improper installation, service, adjustment, or
maintenancemaycauseexplosion,fire,electrical
shockor otherhazardousconditions whichmay
result in personal injury or property damage.
Unless otherwise noted in these instructions,
only factory authorized kits or accessories may
be used with this product.
CAUTION:
This unit uses refrigerant R-410A. DO NOT use
any other refrigerant in this unit.Use of another
refrigerant will damage the unit.
WARNING:
Shut off all electrical power to the unit before
performing any maintenance or service on the
system.Failuretocomplymayresultinpersonal
injury or death.
WARNING:
Do not place combustible material on or against
the unit cabinet. Do not place combustible
materials, including gasoline and any other
flammable vapors and liquids, in the vicinity of
the unit.

6
• Electricalpowersuppliedtotheunitmustbeadequate
for proper operation of the equipment. The system
must be wired and provided with circuit protection in
accordance with local building codes.
Air Ducts
Thisunitisdesignedonlyforusewitha supply and return
duct. Air ducts must be installed in accordance with the
standards of the National Fire Protection Association
Standard for Installation of Air Conditioning Systems
(NFPA 90A), Standard for Installation of ResidenceType
Warm Air Heating and Air Conditioning Systems (NFPA
90B), and all applicable local codes. NFPA publications
are avaialable by writing to: National Fire Protection
Association, Batterymarch Park, Quincy, ME 02269 or
visit www.NFPA.org on the web.
• Designtheductwork according to methodsdescribed
bytheAirConditioningContractorsofAmerica(ACCA).
• The ducts must be properly sized not to exceed .2”
W.C. pressure drop at 400 scfm per nominal ton of
cooling capacity.
• Ductworkshouldbeattacheddirectlytotheunitflanges
for horizontal applications.
• Ifroof curb is installed, the ducts must be attached to
the curb hangers, not the unit.
Unconditioned Spaces
All duct work passing through unconditioned space must
beproperlyinsulatedtominimizeductlossesandprevent
condensation.Use insulation with an outer vapor barrier.
Refer to local codes for insulation material requirements.
Acoustical Duct Work
Certain installations may require the use of acoustical
lining inside the supply duct work.
• Acoustical insulation must be in accordance with the
currentrevisionoftheSheetMetalandAirConditioning
Contractors National Association (SMACNA)
application standard for duct liners.
GENERAL INFORMATION
This single package heat pump has been designed and
testedforcapacityandefficiencyinaccordancewithA.R.I.
Standards.This unit will provide many years of safe and
dependable comfort, providing it is properly installed and
maintained.This heat pump is designed only for outdoor
installations. With regular maintenance, this unit will
operate satisfactorily year after year. Abuse, improper
use, and/or improper maintenance can shorten the life
of the appliance and create unsafe hazards.
Toachieveoptimumperformanceandminimizeequipment
failure, it is recommended that periodic maintenance be
performed on this unit. The ability to properly perform
maintenance on this equipment requires certain
mechanical skills and tools.
Pre-Installation Check
√Beforeyouinstall this unit,the cooling loadof thearea
to be conditioned must be calculated and a system of
the proper capacity selected. It is recommended that
theareatobeconditionedbecompletelyinsulatedand
vapor sealed.
√Checktheelectricalsupplyandverifythepowersupply
is adequate for unit operation.If there is any question
concerning the power supply, contact the local power
company.
√Allunitsaresecurelypackedatthetimeofshipmentand
upon arrival should be carefully inspected for damage
prior to installing the equipment at the job site.Verify
coilfins are straight.If necessary, combfinsto remove
flattened or bent fins.Claims for damage (apparent or
concealed)shouldbefiledimmediatelywiththecarrier.
√Pleaseconsultyourdealerformaintenanceinformation
andavailabilityofmaintenance contracts.Please read
all instructions before installing the unit.
Locating the Heat Pump
• Survey the job site to determine the best location for
mounting the outdoor unit.
• Choose an appropriate location that minimizes the
length of the supply and return air ducts.
• Overheadobstructions,poorlyventilatedareas,and
areas subject to accumulation of debris should be
avoided.
• Sufcientclearanceforunobstructedairowthroughthe
outdoorcoilmustbemaintainedinordertoachieverated
performance.See Figure2 forminimumclearancesto
obstructions.
• Consideration should also be given to availability of
electric power, service access, noise, and shade.
Field Connections for Electrical Power Supply
• All wiring must comply with current provisions of the
National Electrical Code (ANSI/NFPA 70) and with
applicable local codes having jurisdiction.
• The minimum size of electrical conductors and circuit
protectionmustbeincompliancewithinformationlisted
on the outdoor unit data label.
Minimum Required
Clearances to Obstructions
0"
36"
36"
36"
TOP OF UNIT
TO BE
UNOBSTRUCTED
36” For Coil Only
Figure 2. Clearance Requirements

7
Condensate
Drain
Figure 3. Condensate Drain Location
• DuctliningmustbeULclassifiedbattsorblanketswith
a fire hazard classification of FHC-25/50 or less.
• Fiber duct work may be used in place of internal duct
liners if the fiber duct work is in accordance with the
currentrevisionoftheSMACNAconstructionstandard
on fibrous glass ducts.Fibrous duct work and internal
acousticalliningmustbeNFPAClass1airductswhen
tested per UL Standard 181 for Class 1 ducts.
Air Filter Requirements
WARNING:
Never operate the unit without a filter in place.
Dustandlintcouldaccumulateoninternalparts,
resultinginlossofefficiency,equipmentdamage
and possible fire.
• This unit is not supplied with air filter(s) and has no
factory equipped means for accomodating internal
filter(s).A suitable air filter must be installed upstream
of the evaporator coil of the return air system.
• Allreturnairmustpassthroughthefiltersbeforeentering
the evaporator coil. It is important that all filters be
kept clean and replaced frequently to ensure proper
operationof unit.Dirty orcloggedfilterswillreducethe
efficiency of the unit and result in unit shutdowns.
• Airfilterpressuredropmustnotexceed0.08inchesWC.
• Downflow Installations require an internal filter
accessory kit to be installed.
• HorizontalInstallationsrequiretheairltersystembe
installed in the return air ductwork.
Condensate Drain
Condensate is removed from the unit through the 3/4”
female pipe fitting located on the front side of the unit
(See Figure 3). Install a 2 inch condensate trap in the
drain line of the same size and prime with water.When
connecting rigid drain line, hold the female fitting with a
wrench to prevent twisting. Do not over tighten! Refer
to local codes and restrictions for proper condensate
disposal requirements.
HEAT PUMP INSTALLATION
Packaging Removal
Remove the shipping carton and User’s Manual from the
equipment.Takecarenottodamagethetubingconnections
whenremovingthecarton.Forrooftopinstallations,remove
and discard the two supports attached beneath the unit.
Rigging and Hoisting
WARNING:
To avoid the risk of property damage, personal
injury, or death, it is the rigger’s responsibility
to ensure that whatever means are used to hoist
the unit are safe and adequate:
• Theliftingequipmentmustbeadequateforthe
load.RefertoTable7(page16)forunitweights.
• The unit must be lifted from the holes in the
base rails using cables or chains.
• Spreader bars are required to protect the unit
and ensure even loading.
• Keeptheunitinanuprightpositionatalltimes.
The rigging must be located outside the units
center of gravity. Refer to Figure 9 (page 16)
for locating the center of gravity.
• All panels must be securely in place during
rigging and hoisting.
Minimum Clearance Requirements
Q4SE units are certified as combination heating and
cooling equipment for outdoor rooftop or ground level
installations. Figure 2 (page 6) displays the minimum
clearances to obstructions for both Downflow and
Horizontal discharge.
Units may be installed on Class A, B, or C roof covering
material when used with bottom supply and return air
ducts as long as the following requirements are met:
• Ifusingverticalsupplyandreturnairducts,aroofcurb
must be installed prior to unit installation.See Rigging
and Hoisting section for setting of the unit.
Horizontal to Downflow Conversion
Theunitisshippedreadyforhorizontalduct connections.
Ifdownflowductsarerequired,theunitmustbeconverted
following the steps below for both the supply and return
ducts.
1. Remove the horizontal duct cap.
2. Locate the duct cap inside the duct openings and
remove the screw holding it in place.
3. Lift the cap out of the unit. (Hint: The cap can be
pushed up from the bottom by reaching through the
fork slot).
4. Cover thehorizontalduct opening withthe horizontal
duct cap.The insulation will be on the indoor side.
5. Fasten the cover with screws to seal.

8
Roof
Curb
Figure 5. RoofTop Installation
2”
Figure 4. Ground Level Installation
Ground Level
Ground level installations must be located according to
localbuildingcodesorordinancesandtheserequirements:
• Clearancesmustbeinaccordancewiththoseshown
in Figure 2 (page 6).
• Asuitablemountingpad(Figure4)mustbeprovided
andbeseparatefromthebuildingfoundation.The pad
must be level to ensure proper condensate disposal
and strong enough to support the unit’s weight. The
slabheightmustbeaminimumof2”(5cm)abovegrade
and with adequate drainage.
• Ductworkshouldbeattacheddirectlytoangesonthe
supply and return panels.
ELECTRICALWIRING
WARNING:
Shut off all electrical power to the unit before
performing any maintenance or service on the
system.Failuretocomplymayresultinpersonal
injury or death.
• Electrical connections must be in compliance with
all applicable local codes and ordinances, and with
the current revision of the National Electric Code
(ANSI/NFPA 70).
• ForCanadianinstallationstheelectricalconnections
andgroundingshall comply with thecurrentCanadian
Electrical Code (CSA C22.1 and/or local codes).
Pre-Electrical Checklist:
√Verify that the voltage, frequency, and phase of the
supply source match the specifications on the unit
rating plate.
√Verifythattheserviceprovidedbytheutilityissufficient
tohandletheadditionalloadimposedbythisequipment.
refer to the unit wiring label for proper high and low
voltage wiring.
√Verifyfactorywiringisinaccordancewiththeunitwiring
diagram (Figures 11 - 12, pages 18 - 19). Inspect for
loose connections.
Wiring Diagram / Schematic
Awiringdiagram/schematicislocatedontheinsidecoverof
theelectricalboxof the outdoor unit.Theinstallershould
becomefamiliarwiththewiringdiagram/schematicbefore
making any electrical connections to the outdoor unit.
LineVoltage
• Itisrecommendedthatthelinevoltagetotheunitbe
supplied from a dedicated branch circuit containing
the correct fuse or circuit breaker for the unit.
• An electrical disconnect must be located within
sight of and readily accessible to the unit. This
switchshallbecapableofelectricallyde-energizingthe
outdoorunit.Seeunitdatalabelforproperincomingfield
wiring. Any other wiring methods must be acceptable
to authority having jurisdiction.
• Overcurrentprotectionmustbeprovidedatthebranch
circuitdistributionpanelandsizedasshownontheunit
rating label and according to applicable local codes.
See the unit rating plate for maximum circuit ampacity
and maximum overcurrent protection limits.
• Providepowersupplyfortheunitinaccordancewith
the unit wiring diagram, and the unit rating plate.
• Connecttheline-voltageleadstotheterminalsonthe
contactor inside the control compartment.
• Useonlycopperwireforthelinevoltagepowersupply
to this unit as listed in Table 1 (page 10). Use proper
code agency listed conduit and a conduit connector
Rooftop
Rooftop installations must be located according to local
building codes or ordinances and these requirements:
• Theroofmustbe capableofhandlingtheweightofthe
unit.Forunitweights,seeTable7(page16).Reinforce
the roof if necessary.
• Theappropriateaccessoryroofcurb(Figure5)mustbe
installedpriortounitinstallation.Theroofcurbmustbe
squareandleveltoensurepropercondensatedrainage.
Pleasefollowall instructionsprovided with thekit.
• Secure roof curb or frame to roof using acceptable
mechanicalmethodsperlocalcodes.NOTE:Makesure
thetwosupportsbeneaththeunithavebeenremoved.

9
for connecting the supply wires to the unit.Use of rain
tight conduit is recommended.
• Seetheunitwiringlabelforproperhighandlowvoltage
wiring. Make all electrical connections in accordance
with all applicable codes and ordinances.
CAUTION:
Label all wires prior to disconnection when
servicing controls. Wiring errors can cause
improperanddangerousoperation.Verifyproper
operation after servicing.
• Units are shipped from the factory wired for 240 volt
transformeroperation.For208Voperation,removethe
lead from the transformer terminal marked 240V and
connect it to the terminal marked 208V.
Table 4 (page 10) lists the basic airflow values versus the
airflow selector switch settings and the range of basic
air flow settings recommended for each nominal system
capacity.
NOTES:
• TheCFMvalueslisted in the tablesarenotdependent
on duct static pressure. The motor automatically
compensatesforchangesinductstaticpressure(within
the limits of the motor).
• Formaximumcapacityandenergyefficiency,selectan
airflow at or near the top of the range for that nominal
capacity.
• For maximum dehumidification, select an airflow near
the middle or bottom of the range for that nominal
capacity.Additional information on humidification and
dehumidification can be found on page 13.
• If coil icing is observed, the basic cooling/heat-pump
airflowselectedmaybetoo low.Checkthesetting and
make sure it is within the range shown inTable 4.Also
verify the system is properly charged. See charging
charts on pages 20 - 21. If icing continues to occur,
raise the selected airflow one or two steps.
Selecting the Minimum Electric Heat Airflow
The minimum electric heat airflow is selected by setting
switches 5 and 6. Selecting the minimum electric heat
airflow sets the minimum air flow that will be produced
whenever electric heater kits are used.When the electric
heater kits are energized along with a heat pump, the
airflow may be higher depending on the basic cooling/
heat-pump airflow setting.
SeeTable2(page10)forrecommendedminimumelectric
heat airflow settings. The minimum electric heat airflow
setting may be set higher, but must never be set lower
than the setting shown in the table.
Selecting the Delay Profile
Delayprofileselectioncontrolsthestart-upandshut-down
characteristicsofthepackagedheatpumpunit.Byvarying
thestart-upandshut-downcharacteristics,thesystemcan
be optimized for energy efficiency, humidity control, and
comfort.The delay profile is selected by setting switches
7 & 8 (See Table 3 page 10).Select Delay A or Delay B
for highest energy efficiency:
• Delay A has a two-step ON delay. The blower will
begin operation at 31% airflow for 30 seconds. The
second step operation is 75% airflow for 30 seconds.
After the two-step ON delay has been completed, the
blower operation will run at 100% until the thermostat
hasbeensatisfied.DelayAalsoprovidesa60second
OFF delay at 50% airflow.
• DelayB has a single step30secondONdelayat50%
airflow and also provides a 90 second OFF delay at
50% airflow. Select the delay profile which is most
suited to the application. See Table 3.
• TheDeHum delayprofilemaybe used whenhumidity
control is needed without the use of an optional
Grounding
WARNING:
The unit cabinet must have an uninterrupted or
unbroken electrical ground to minimize personal
injury if an electrical fault should occur. Do not
use gas piping as an electrical ground!
This unit must be electrically grounded in accordance
with local codes or, in the absence of local codes, with
the National Electrical Code (ANSI/NFPA 70) or the CSA
C22.1ElectricalCode.Use thegroundinglug provided in
the control box for grounding the unit.
Selecting Proper Airflow for Variable Speed Units
Th Q4SE packaged heat pump is equipped with a
microprocessor-controlled variable speed motor that is
pre-programmedtodeliveroptimumairflowinavariety of
conditions and system configurations.The unit responds
directly to the thermostat inputs, as well as the optional
humidistat(Ifinstalled).Duringnormaloperation,themotor
will gradually change speeds during start-up, shut down,
whenthermostatinputschange,and whentheductstatic
pressurechanges(ventsclosedoropened,filterclogging,
etc.). The heat pump unit is also configured by setting
the selector switches and removing jumper connectors
as directed below.
NOTE: This packaged heat pump has been designed to
give the installer maximum flexibility to optimize system
performance, efficiency, and comfort. With so many
different ways to set up the packaged heat pump, it is
important to read and follow all directions carefully.
Selecting the Basic Cooling/Heat Pump Airflow
Thebasiccooling/heat-pumpairflowisselectedbysetting
switches1-4onthethermostatinputboardlocatedonthe
blower. All airflows for other modes of operation (except
electric heat) are determined by this basic setting.

10
Table 4. Air Flow Settings forVariable Speed Motors
Basic Air-Flow Setting
1/2 HP
Motor
CFM SWITCH Nominal
2.0
1234
720 0 0 0 0
2
T
O
N
800 0 0 0 1
810 1 0 0 1
880 0 0 1 0
900 1 0 0 0
945 0 1 0 1
990 1 0 1 0
1035 1 1 0 0
1050 0 1 0 0
1150 1 1 0 0
1155 0 1 1 0
1265 1 1 1 0
1/2 HP
Motor
CFM SWITCH Nominal
3.0
1234
1080 0 0 0 1
1200 0 0 0 0
1215 1 0 0 1
3
T
O
N
1260 0 1 0 1
1320 0 0 1 0
1350 1 0 0 0
1395 1 1 0 1
1400 0 1 0 0
1485 1 0 1 0
1540 0 1 1 0
1550 1 1 0 0
1705 1 1 1 0
3/4 HP
Motor
CFM SWITCH Nominal
1 2 3 4 4.0 5.0
1395 0 0 0 1
1485 1 0 0 1
4
T
O
N
1550 0 0 0 0
1620 0 1 0 1
5
T
O
N
1650 1 0 0 0
1705 0 0 1 0
1710 1 1 0 1
1800 0 1 0 0
1815 1 0 1 0
1900 1 1 0 0
1980 0 1 1 0
2090 1 1 1 0
NOTE: Switch settings: 0 = OFF, 1 = ON
Table 3. Delay Settings (all models)
Delay
Description
Switch Number
12345678
Delay A 0 0
Delay B 0 1
No Delay 1 0
De-Hum. 1 1
NOTE: Switch settings: 0 = OFF, 1 = ON
Table 2. Minimum Electric Heat Airflow (all models)
Nominal
KW CFM Switch Number
12345678
0-5 500 0 0
6-10 700 1 0
11-15 900 0 1
16-20 1100 1 1
NOTE: Switch settings: 0 = OFF, 1 = ON
COPPERWIRE SIZE — AWG
(1%Voltage Drop)
SupplyWire Length-Feet Supply Circuit
Ampacity
200 150 100 50
6 8 10 14 15
4 6 8 12 20
4 6 8 10 25
4 4 6 10 30
3 4 6 8 35
3 4 6 8 40
2 3 4 6 45
2 3 4 6 50
2 3 4 6 55
1 2 3 4 60
Wire Size based on N.E.C. for 60° type copper conductors.
Table 1. Copper Wire Size

11
humidistat. If using this profile, the blower will run at
75% airflow for the first 10 minutes of each cooling
cycle.The basic cooling/heat-pump speed should be
selectedatornearthetopoftherangeforthatnominal
capacity. See Table 3.
Demand Defrost Control
The demand defrost board controls the defrost cycle
in response to ambient temperature, outdoor coil
temperature and accumulated compressor run time.The
heat pump is allowed to operate in the heating mode
until the combination of outdoor ambient and outdoor
coil temperatures indicate that defrosting is necessary,
based on the programmed defrost curve.There are four
preprogrammed defrost curves on the board.
• Ajumperpinisusedtoswitchbetweenthedifferent
curves.Thedefaultjumperpositioniscurve1andisthe
recommended setting for most standard applications.
See Table 5 for additional defrost curves settings.
• The factory default setting does not include a 30
second compressor delay function and has a 40 ° F
defrostterminatetemperature.Ifadditionaldefrosttime
isneeded,a higher terminate temperatureis available
by selecting a different demand curve. NOTE: The
30 second compressor delay function is optional and
based on the demand curve selected.
• The standard defrost cycle will terminate after 13
minutes and 39 seconds or when the coil temperature
reaches its terminate temperature, whichever occurs
first.
• Thedefrostboardisequippedwitha5minuteAnti-
Short Cycle Delay (ASCD). The compressor will not
turn on until it reaches the minimum 5 minute off time.
• Thecontrolcontainsaforced-defrostfeature,which
places the system into defrost mode every 6 hours
and 4 minutes, unless the coil temperature is above
the selected terminate temperature.
• The system can be manually forced into defrost
mode at any time by shorting the TEST terminals on
the demand defrost board together for more than 9
seconds.The coil temperature sensor does not need
tobe cold whentheunitis forcedintodefrost.After the
TESTinputisremoved,thedefrostmodewillterminate
in 13.7 minutes, if the coil temperature is above the
terminate set-point, or when the Yinput is removed,
whichever occurs first.
NOTE: If a demand curve is selected which has a 30
second compressor time delay in defrost, the delay is
reduced to 10 seconds in TEST mode.
Optional Comfort AlertTM Diagnostics Module
TheComfortAlertTM DiagnosticsModuleisabreakthrough
innovation for troubleshooting heat pump and air
conditioningsystemfailures.Themoduleinstallseasilyin
theelectrical box oftheoutdoorunitnear the compressor
contactor. By monitoring and analyzing data from the
Copelandscrollcompressorandthethermostatdemand,
the module can accurately detect the cause of electrical
and system related failures without any sensors. A
flashing LED indicator communicates the ALERT code
and a diagnostic key is also imprinted on the side of the
module to quickly direct the technician to the root cause
of a problem.See Figure 6 (page 12).
NOTE: This module does not provide safety protection!
The Comfort AlertTM Diagnostics Module is a monitoring
device and cannot control or shut down other devices.
24 VAC Power Wiring
The Comfort AlertTM module requires a constant nominal
24VAC power supply.The module cannot be powered by
the Cterminal on a defrost board or other control board
without experiencing nuisance alerts. NOTE: The wiring
to the module’s R& Cterminals must be routed directly
from the transformer.
Thermostat Demand Wiring
TheComfortAlertmodulerequiresatwostagethermostat
to operate properly. The Y2 thermostat wire entering
the unit should be connected to the Y2 input on the unit
terminal strip.
Whilethecompressorisrunning,ComfortAlertwillprovide
power to the second stage cooling solenoid inside the
compressor after Y2 has been energized for 5 seconds.
When the compressor is not running, Comfort Alert will
not power the solenoid, regardless of the state of Y2. If
Alertcodes1or9appearwhilethecompressorisrunning,
ComfortAlertwillturnoffthesolenoid topreventsolenoid
damage from overheating conditions.
L Terminal Wiring
The Lconnection is used to communicate Alert codes to
compatible White-Rodgers thermostats. The Lterminal
of the thermostat should be connected directly to the
Comfort Alert Lterminal.
On some White-Rodgers thermostats, an icon on the
thermostat display will flash at the same rate as the
Comfort Alert yellow Alert LED. An advanced option on
Table 5. Demand Defrost Curve Profiles
Jumper
Position
MinimumTime
Between Defrosts
(min)
Terminate
Temperature
(° F)
30 second
Compressor
Delay Function
1 20 40 NO
2 20 40 YES
3 20 75 NO
4 20 75 YES

12
Figure 6. Comfort AlertTM Diagnostics Module
POWER LED
(Green)
TRIP LED
(Red)
ALERT LED
(Yellow)
Diagnostics
Key
these thermostats is to lock out the compressor when
certain Alert codes are detected in indicating impending
compressordamage.RefertoWhite-Rodgersthermostat
manuals for more information. DO NOT connect the L
terminal from the thermostat to Lon the terminal block
in the unit.
Standard thermostats with an Lterminal which are not
compatible with the Comfort Alert Module, can only be
connected to Lon the terminal strip in the unit. The L
terminalisusedfordefrostboardfaultmonitoringinthese
applications.
DC SOL Connection
ThetwopinDCSOLconnectorprovidesaconnectiontothe
Copeland UltraTech second stage compressor solenoid.
This24VDCsolenoidisinternaltothecompressorandwill
notoperateproperlyif24VACisappliedtothecompressor
solenoid terminals.
To reduce the VA load of the solenoid on the system,
Comfort Alertuses a phasecontrol method toreduce the
DCvoltagetothesolenoidtotheminimumlevelrequiredto
keep the solenoid pulled in.As the 24VAC supply voltage
varies, Comfort Alert intelligently changes the solenoid
DC voltage supply to minimize power consumption.
A voltmeter attached to the DC SOL output will measure
4-18VDC,whensolenoidshouldbeenergized,depending
on the level of the 24VAC supply.
Interpreting the Diagnostic LED’s
Whenanabnormalsystemconditionoccurs,theComfort
AlertTM module displays the appropriate ALERT and/or
TRIP LED will flash a number of times consecutively,
pause and then repeat the process. To identify a Flash
Code number, count the number of consecutive flashes.
Each time the module powers up, the last ALERT Flash
Code that occurred prior to shut down is displayed for
one minute.The module will continue to display the LED
until the condition returns to normal or if 24VAC power is
removedfromthemodule.SeeTable8(pages22-23)for
flash code identification or Table 9 (page 24) for module
wiring troubleshooting.
LED Description
• POWER LED (Green): indicates voltage is present at
the power connection of the module.
• ALERT LED (Yellow): communicates an abnormal
system condition through a unique flash code.
NOTE:TheALERTLEDwillflashconsecutively,pause
andthenrepeattheprocess.Thenumberofconsecutive
flashes, referred to as the Flash Code, correlates to a
particularabnormalcondition.Detaileddescriptionsof
these ALERT Flash Codes are listed in Table 8.
• TRIPLED(Red):indicatesademandsignalisreceived
from the thermostat, but current to the compressor is
not detected by the module. The TRIP LED typically
indicates if the compressor protector is open or the
compressor has no power.
The scroll compressor’s R (run), C(common), and S
(start) wires are routed through the holes in the Comfort
AlertTM module marked R, C, and S.
NOTE: The common wire does not need to be routed
through the module for it to operate.
Installation Verification
To verify the Comfort Alert is correctly installed, two
functional tests can be performed.
1. Disconnect power from the compressor and force
a thermostat call for cooling. NOTE: The Trip LED
(red) should turn on indicating a compressor trip as
long as 24VAC is measured at the Yterminal. If the
Trip LED does not function as described, refer to the
wiring diagram (Figure 12, page 19).
2. Disconnect power from the compressor and 24VAC
from Comfort Alert.
3. Remove the wire from Yterminal of Comfort Alert,
reapply24VACpowertoComfortAlertandreconnect
power to the compressor.
4. Set the thermostat's system mode to COOL.
NOTE: When the compressor starts to run, the Alert
LED (yellow) will begin flashing a Code 8 indicating
a Welded Contactor.
5. Disconnect power from the compressor and 24VAC
from Comfort Alert.
6. With Comfort Alert OFF, reattach the wire to the Y
terminal. Reapply power to compressor and 24VAC
to Comfort Alert. NOTE: The Alert LED (yellow) will
flash the previous code 8 for 1 minute and then turn
off. If the yellow LED does not function, refer to the
wiring diagram (Figure 12).
Troubleshooting the Installation
Depending on system configuration, some ALERT Flash
codesmaynotbeactive.Thepresenceofsafetyswitches
affectshowthesystemalertsaredisplayedbythismodule.

13
Optional Humidistat
The optional humidistat may be installed in the return air
duct to provide excellent humidity control when needed
and maximum system capacity and energy efficiency
when humidity levels are normal.The humidistat senses
when humidity in the return air stream is above a preset
level (field adjustable) and sends a signal to the motor
to reduce the airflow so that more moisture may be
removeduntilthehumidityleveldrops.Thepackagedheat
pump unit is pre-programmed for humidistat operation.
NOTE: Remove the jumper connector installed between
the two terminals marked HUM on the circuit board.
Install the humidistat in the return air duct as directed
in the installation instructions included with the kit. Wire
the humidistat through the low-voltage wire entrance
in the packaged heat pump unit to the quick-connect
terminals marked HUM. Wire the humidistat to open on
rise in humidity.
CAUTION:
To avoid personal injury or property damage,
make certain that the motor leads cannot
come into contact with any uninsulated metal
components of the unit.
Checkallfactorywiringpertheunitwiringdiagram(Figure
11 or 12, pages 18 & 19) and inspect the factory wiring.
Verify none of the connectionsloosened during shipping
or installation.
Optional Electric Heater Kits
Optionalfield-installedelectricheaterkitsareavailablein
5 kw through 20 kw heating capacities. Single Package
Heat Pumps are designed to allow optional electric heat
tobefieldinstalledasrequiredbythebuilding’sparticular
heatingload.Theoptionsavailableforeachunitareshown
in the heater kit installation instructions. A 3-stage heat
pump,24VACthermostatshouldbeusedwhenanelectric
heaterkitisinstalled.Aspreviouslynoted,afieldinstalled
circuit breaker kit is available as a means of electrical
disconnect for the unit.
Install the heater kits as directed by the instructions
supplied with the heater kit. Follow all cautions and
warnings as directed.
NOTE: If installing a 10kw heater kit in the 2 or 3 ton
capacity units, the 145° limit in the heater kit must be
replaced with the 170° limit that is shipped with the unit,
inside the literature packet.
Optional OutdoorThermostat
An outdoor thermostat can be installed in the field with
2-stage electric heat. To install the outdoor thermostat,
removetheorangewirefromtheEterminalontheterminal
block, and connect to the outdoor thermostat. Connect
the other side of the outdoor thermostat to W2 from the
thermostat. See Figure 10 (page 17).
Ambient Sensor Mounting
For optimum performance of the heat pump system, the
ambient sensor must be mounted on the outside of the
unit. See Figure 7.
1. Remove the mounting bracket wire tied to the control
bracket and all hardware included in the packet.
2. Remove star bushing from 7/8” hole in corner panel
of the unit. See Figure 8.
3. Routetheambientsensorthroughthe7/8”holeinthe
corner panel of the unit, and then through the 7/8”
hole in the mounting bracket.
4. Route the sensor through the star bushing. Use the
star bushing to secure the mounting bracket to the
unit.
5. Securethe ambientsensor inside theplastic clipand
secure it to the mounting bracket with the screw and
nut provided.
6. Install one spacer nut between the plastic clip and
mounting bracket.
7. Bend the mounting bracket into position and screw
the mounting bracket to the corner panel.
Star Bushing
Bolt Nut
Ambient Sensor
Plastic Clip
Nut
Figure 8. Ambient Sensor Mounting
Figure 7. Ambient Sensor Location

14
Thermostat Connections
The Q4SE heat pump requires a 2-stage heat pump
thermostat thatmustoperateinconjunctionwithinstalled
accessories.A 3-stageheat pump thermostat isrequired
if electric heat is added.
The low voltage wires must be properly connected to the
unitslowvoltageterminalblock.SeeFigure10(page17).
SeeTable1forproperwiregaugeandtheirrecommended
lengths for typical thermostat connections.
IMPORTANT NOTE: The thermostat should be
mounted about 5 feet above the floor on an inside
wall. DO NOT install the thermostat on an outside
wall or any other location where its operation may
beadverselyaffectedbyradiantheatfromfireplaces,
sunlight,orlightingfixtures,andconvectiveheatfrom
warm air registers or electrical appliances.Refer to
the thermostat manufacturer’s instruction sheet for
detailed mounting and installation information.
Table 6.Thermostat Wire Gauge
Thermostat
Wire Gauge
RecommendedT-Stat Wire
Length (Unit toT-Stat)
2-Wire
(Heating) 5-Wire (Heating/Cooling)
24 55 25
22 90 45
20 140 70
18 225 110
START UP & ADJUSTMENTS
Pre-Start Check List
√Verify the unit is level and allows condensate to drain.
√Verify the outdoor coil and top of the unit are free from
obstructions and debris, and all equipment access/
control panels are in place.
√Verifythattheductworkissealedtopreventairleakage.
√Verify that the line voltage power leads are securely
connected and the unit is properly grounded.
√Verifythatthelowvoltagewiresaresecurelyconnected
to the correct leads on the low voltage terminal strip.
√Verify that the outdoor fan turns freely.
√Verifythatthe powersupply branch circuit overcurrent
protection is sized properly.
√Verify that the thermostat is wired correctly. The
thermostat function switch should be set to OFF and
the thermostat fan switch should be set to AUTO.
Start-Up Procedure
Close all electrical disconnects to energize the system.
Air Circulation
Leave the thermostat system mode on OFF, and set the
fan mode to ON. Blower should run continuously. Check
the air delivery at the supply registers and adjust register
openingsforbalancedairdistribution.Examine ductwork
for leaks or obstruction if insufficient air is detected. Set
thethermostatfanmodetoAUTO.Theblowershouldstop
running. See Figure 9 (page 16) for blower delay profile.
Short Cycle Protection
1. With the system operating in cooling mode, note the
temperature setting of the thermostat and gradually
raise the set-point temperature until the unit de-
energizes.
2. Immediately lower the set point temperature of the
thermostat to its original setting and verify that the
indoor blower is energized.
3. After approximately 5 minutes, verify the compressor
andfanenergizeandthetemperatureofthedischarge
air is cooler than the room temperature.
System Cooling
1. Set the thermostat’s system mode to COOL and the
fan mode to AUTO. Gradually lower the thermostat
temperature setpoint below room temperature and
verify the outdoor unit and indoor blower energize.
2. Feel the air being circulated by the indoor blower
and verify that it is cooler than ambient temperature.
Listen for any unusual noises. If unusual sounds
occur, determine the source of the noise and correct
as necessary.
3. Allowthecoolingsystemtooperateforseveralminutes
and then set the temperature selector above room
temperature.Verify the fan and compressor cycle off
with the thermostat. NOTE: The blower should also
stop unless fan switch is set to the ON position.

15
Refrigerant Charging
WARNING:
Single Packaged Heat Pumps are shipped fully
charged with R-410A refrigerant and ready
for installation. When a system is installed
according to these instructions, no refrigerant
chargingisrequired.Ifrepairsmakeitnecessary
for evacuation and charging, it should only be
done by qualified,trained personnel thoroughly
familiar with this equipment. Some local codes
require licensed installation/service personnel
to service this type of equipment. Under no
circumstances should the owner attempt to
install and/or service this equipment. Failure to
complywiththiswarningcouldresultinproperty
damage, personal injury, or death.
The system refrigerant charge can be checked and
adjusted through the service ports provided at the front
panel. Use only gauge lines which have a Schrader
depression device present to actuate the valve.
NOTES:
• The unit must be charged while both first and second
stages are operating.
• The refrigerant charging charts (Figures 13 - 16,
pages 20 & 21) are applicable to listed assemblies of
equipment and at listed airflows for the indoor coil.
Charging an R-410A Unit in AC Mode at Outdoor
Temperatures Above 65F.
1. With the system operating at steady-state, measure
the liquid refrigerant pressure in psig at the service
valve.
2. Measure the liquid refrigerant temperature in
Fahrenheit at the service valve.
3. Forthetemperaturemeasured,determinetherequired
liquid refrigerant pressure from the appropriate
charging charts in Figures 13 - 16.
4. If the pressure measured in step 1 is greater than
therequiredliquidrefrigerantpressuredeterminedin
step 4, then there is too much charge in the system.
Removerefrigerantandrepeatsteps1through3until
the system is correctly charged.
System Heating
Iftheunithasbeen equipped with optionalelectricheater
kits, set the thermostat's system mode to EM HEAT and
thefanmodetoAUTO.Verifythecompressorandoutdoor
fanarenotenergizedbutthat the blowerand heaters are.
Feeltheairbeingcirculatedbytheindoorblowerandverify
thatitis warmerthanambient temperature.Listenforany
unusual noises. If unusual sounds occur, determine the
source of the noise and correct as necessary.
5. If the pressure measured in step 1 is less than the
required liquid refrigerant pressure determined in
step 4, then there is too little charge in the system.
Addrefrigerantandrepeatsteps 1 through 3 until the
system is correctly charged.
Charging an R-410A Unit in Heating Mode
1. Evacuate the refrigerant system.
2. Weigh in the proper charge based on the charge
level noted on the rating plate.Unit charge MUST be
verified in cooling season.
3. Verify the unit is operating properly as outlined in
System Heating.
HEAT PUMP MAINTENANCE
WARNING:
To prevent electrical shock, personal injury, or
death,disconnect all electrical power to the unit
before performing any maintenance or service.
The unit may have more than one electrical
supply.
Proper maintenance is important to achieve optimum
performance from the heat pump.The ability to properly
perform maintenance on this equipment requires certain
mechanical skills and tools. If you do not possess these
skills, contact your dealer for maintenance.Consult your
localdealerabouttheavailabilityofmaintenancecontracts.
Routine maintenance should include the following:
• Inspectandcleanorreplaceairltersatthebeginning
ofeachheatingandcoolingseason,ormorefrequently
if required.
• Inspectthecondensatedrainandoutdoorcoilatthe
beginningofeachcoolingseason.Removeanydebris.
Clean the outdoor coil as necessary using a mild
detergent and water. Rinse thoroughly with water.
• Inspecttheelectricalconnectionsfortightnessatthe
beginningofeachheatingandcoolingseason.Service
as necessary.
CAUTION:
The unit should never be operated without a
filterinthereturnairsystem.Replacedisposable
filters with the same type and size.
• Themotorsforthecirculatingairblowerandtheoutdoor
fan are pre-lubricated at the factory. No further oiling
is required for the life of this product.

16
TopView
24 9/10
13 1/2
16
12
13 3/10
13 1/2 16
12
CG
A
47 1/2
3/4" NPT Female
Drain Connector
B
DOWNFLOW
SUPPLY DUCT
OPENING
DOWNFLOW
RETURN DUCT
OPENING
23 1/2
BackView
13.5
16.0
13.7
13.5
16.0
12.45
11.75 22.75 55.8
C
HORIZONTAL
SUPPLY DUCT
OPENING HORIZONTAL
RETURN DUCT
OPENING
4.0
CONDENSING
COIL
5.0
8
4.00
Table 7. Center of Gravity & Unit ShippingWeights
Model Number
Q4SE-/PPH1SE Unit Weight
Center of Gravity Height -C-
(in inches)
-A- -B- with base rails without base rails
X24 450 28.0 25.5 39.0 35.3
X36 460 28.0 25.5 39.0 35.3
X48 570 29.5 26.0 43.0 39.3
X60 580 29.5 26.0 43.0 39.3
SideView
1 1/4 Ø Power Entry
1 3/4 Ø Power Entry (Capped)
22/25 Ø ControlWiring Entry
23 3/5
27 1/5
30
1 4/5
4
Figure 9. Q4SE Heat pump Dimensions
FIGURES &TABLES

17
Figure 10.Typical Heat PumpThermostat Connections
Typical Wiring (Field Supplied) for 2-Stage Cool, 2-Stage Electric Heat with an Optional Outdoor Thermostat
Typical Wiring (Field Supplied) for 2-Stage Cool, 1 Stage Electric Heat
E
O
G
R
Y1
Indoor
T-Stat
Sub-Base
Y2
W1
C
1
2
3
4
5
6
7
8
9
Brown
Orange
Accessory
Heat Plug
G
C
L
W1
R
Y2
E
O
Y1
AMBIENT
SENSOR
COIL
SENSOR
TEST LRCYOW2
IN W2
OUT
COND FAN
AMBIENT AMBG
COILG COIL
DEMAND
DEFROST CONTROL
BOARD
M
PRESS
SW
REV
VALVE
Demand Defrost Board
Terminal
Strip
Optional Outdoor
Thermostat
Indoor
T-Stat
Sub-Base
1
2
3
4
5
6
7
8
9
Brown
Orange
Accessory
Heat Plug
G
C
L
W1
R
Y2
E
O
Y1
AMBIENT
SENSOR
COIL
SENSOR
TEST LRCYOW2
IN W2
OUT
COND FAN
AMBIENT AMBG
COILG COIL
DEMAND
DEFROST CONTROL
BOARD
M
PRESS
SW
REV
VALVE
Demand Defrost Board
Terminal
Strip
Optional Outdoor
Thermostat
E
O
G
R
Y1
Y2
W1
C
W2
ELECTRICAL INFORMATION

18
Figure 11.Two Stage Cool,Two Stage Heat
1 2 3 4 5 6 7 8 9
GCLW1RY2 EOY1
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
WIRE HARNESS
MOTOR
R1
R
W
Y1
Y/Y2
HUM HUM
O
C
GBLOWER PCB
TO 208/230 VAC
POWER SUPPLY
9 8 7 6 5 4 3 2 1
9 8 7 6 5 4 3 2 1
9 8 7 6 5 4 3 2 1
9 8 7 6 5 4 3 2 1
AMBIENT
SENSOR
COIL
SENSOR
ROODNIOT TATSOMREHT
B
TO DISCHARGE
AIR SENSOR
DUAL
CAPACITOR
COMPRESSOR
OUTDOOR FAN MOTOR
ACCESSORY HEAT
PLUG
CR
S
RC
S
HCF
L2 L1
T2 T1
TERMINAL
STRIP
ECONOMIZER JUMPER
HARNESS ASSY.
9-WIRE
ECONOMIZER PLUGS
3 AMP
FUSE
TRANSFORMER
HIGH PRESSURE
SWITCH LOW
PRESSURE
SWITCH
BLACK BLACK
REVERSING
VALVE
SOLENOID
ORANGE
BLUE
24V 208VCOM
240V
TEST LRCYOW2
IN W2
OUT
COND FAN
AMBIENT
AMBG
COILG COIL
DEMAND
DEFROST CONTROL
BOARD
M
PRESS
SW
REV
VALVE
CCH
IF
EQUIPPED
208/230 Volt Single PhaseConvertible Packaged Heat Pump 60Hz.
WIRING DIAGRAM
NOTES: 1. Disconnect all power before servicing. 2. For supply connections use copper conductors only. 3. Not suitable on systems that exceed 150V to ground.
NOTE: See installation instructions for wiring, application, and information concerning accessory Heat Kits and other options.
DEFROST BOARD OPERATION:
Heat Pump operates in heating mode until the combination of outdoor ambient and outdoor coil temperatures initiate a defrost cycle. The outdoor coil temperature must be at or below 32°F before the defrost cycle begins. There must be a minimum of 20 minutes between defrost cycles. After this time, temperature conditions must call for defrost continuously for 4 1/2 minutes before a defrost cycle is initiated. The defrost cycle ends when the outdoor temperature reaches 32°F or the defrost terminate time of 13 minutes 39 seconds is reached.
4. If any of the original wire as supplied with the furnace must be replaced, it must be replaced with wiring material having a temperature rating of at least 105°C. 5. For supply wire ampacities and overcurrent protection, see unit rating plate.
1. Couper le courant avant de faire letretien. 2. Employez uniquement des conducteurs en cuivre. 3. Ne convient pas aux installations de plus de 150V a la terre.
7110820
0310
FIELD WIRING
LEGEND:
LOW VOLTAGE
HIGH VOLTAGE
RED
RED RED
WHITE
ORANGE
BLUE
YELLOW
BLACK
GREY
GREEN
RED
RED
YELLOW
ORANGE
GREY
GREEN
BLACK
BLUE
YELLOW
BLACK
RED
BLACK
YELLOW
BLUE
GREEN
BLACK BLACK
BLACK
YELLOW
YELLOW
YELLOW
YELLOW
YELLOW WHITE
BLACK
GREY GREY
ORANGE
BLACK
WHITE
RED
BROWN
ORANGE
YELLOW
ORANGE
ORANGE
WHITE
BROWN
BLACK/WHITE
YELLOW/BK
YELLOW
GREEN
RED
RED
WHITE
1 2 3¢711082|¤
(REPLACES 7108420)
WHITE
RED

19
1 2 3 4 5 6 7 8 9
GCLW1RY2 EOY1
R1
R
W
Y1
Y/Y2
HUM HUM
O
C
G
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
WIRE HARNESS
MOTOR
BLOWER PCB
TO 208/230 VAC
POWER SUPPLY
9 8 7 6 5 4 3 2 1
9 8 7 6 5 4 3 2 1
9 8 7 6 5 4 3 2 1
9 8 7 6 5 4 3 2 1
AMBIENT
SENSOR
COIL
SENSOR
TEST LRCYOW2
IN W2
OUT
CONDFAN
AMBIENT AMBG
COILG COIL
TO INDOOR
THERMOSTAT
B
TO DISCHARGE
AIR SENSOR
DEMAND
DEFROST CONTROL
BOARD
M
PRESS
SW
REV
VALVE
DUAL
CAPACITOR
COMPRESSOR
OUTDOOR FAN MOTOR
CR
SR
C
S
L2 L1
T2 T1
TERMINAL
STRIP
ECONOMIZER JUMPER
HARNESS ASSY.
9-WIRE
ECONOMIZER PLUGS
3 AMP
FUSE
TRANSFORMER
HIGH PRESSURE
SWITCH LOW
PRESSURE
SWITCH
BLACK BLACK
REVERSING
VALVE
SOLENOID
BLUE
24V
208V COM
240V
ORANGE
YELLOW
YELLOW
Y2 Y1
L
R C
R C
S
F
C
H
CCHIF
EQUIPPED BLACK
208/230 VoltConvertible Packaged Heat Pump 60HzSingle Phase
WIRING DIAGRAM
NOTES: 1. Disconnect all power before servicing. 2. For supply connections use copper connectors only. 3. Not suitable on systems that exceed 150V to ground.
NOTE:
DEFROST BOARD OPERATION:
See installation instructions for wiring, application, and information concerning accessory Heat Kits and other options.
Heat pump operates in heating mode until the combination of outdoor ambient and outdoor coil temperatures initiate a defrost cycle. The outdoor coil temperature must be at or below 32°F before the defrost cycle begins. There must be a minimum of 20 minutes between defrost cycles. After this time, temperature conditions must call for defrost continuously for 4 1/2 minutes before a defrost cycle is initiated. The defrost cycle ends when the outdoor temperature reaches 32°F or the defrost terminate time of 13 minutes 39 seconds is reached.
4. If any of the original wire as supplied with the furnace must be replaced, it must be replaced with wiring material having a temperature rating of at least 105°C. 5. For supply wire ampacities and overcurrent protection, see unit rating plate.
7. Couper ie couant avant faire letretien. 8. employez uniquement des conducteurs en cuivre. 9. Ne convient pas aux installations de plus de 150V a la terre.
7110910
0310
FIELD WIRING
LEGEND:
LOW VOLTAGE
HIGH VOLTAGE
RED RED
WHITE
ORANGE
BLUE
YELLOW
BLACK
GREY
GREEN
RED RED
YELLOW
ORANGE
GREY
GREEN
BLACK
BLUE
YELLOW
RED
BLUE
YELLOW
BLACK
GREEN
BLACK BLACK
RED
YELLOW
YELLOW
YELLOW
WHITE
BLACK
GREY GREY
ORANGE
BLACK
WHITE
RED
BROWN
YELLOW
ORANGE
ORANGE
WHITE
BROWN
YELLOW/BK
YELLOW
GREEN
RED
RED
WHITE
RED
BLUE
BLACK
1
2
3
BLACK/WHITE
RED
¢711091{¤
(Replaces 7108430)
YELLOW
WHITE
Figure 12.Two Stage Cool,Two Stage Heat with Optional Comfort Alert

20
COOLING CHARGING CHARTS - 14 SEER H.P.
Q4SE-X24 Charging Chart - Cooling
200
220
240
260
280
300
320
340
360
380
400
420
440
460
480
500
520
540
560
580
600
75 80 85 90 95 100 105 110 115 120 125 130 135
Liquid Temperature (° F)
Liquid Pressure (psig)
Add refrigerant when below curve
Remove refrigerant when above curve
Q4SE-X36 Charging Chart - Cooling
200
220
240
260
280
300
320
340
360
380
400
420
440
460
480
500
520
540
560
580
600
75 80 85 90 95 100 105 110 115 120 125 130 135
Liquid Pressure (psig)
Liquid Temperature (° F)
Add refrigerant when below curve
Remove refrigerant when above curve
Figure 14. Charging Chart for 3Ton Units
Figure 13. Charging Chart for 2Ton Units