Frosty Factory 289A User manual

Frosty Factory
of America, Inc.
2301 S. Farmerville St., Ruston, LA 71270
frostyfactory.com
[phone] [phone] [phone] fax
Service Manual
All technical data, pictures and drawings contained in this manual are not binding on the
manufacturer nor can the manufacturer be held liable for any modifications to the machine in whole
or in part. Revised 1/2016
Model 289A, W & R

2
TABLE OF CONTENTS
1.0 INTRODUCTION
1.1 Use of the Manual
1.2 Preliminary Inspection
1.3 Description
2.0 SAFETY AND INSTALLATION
2.1 Safety Precautions
2.2 Installation
3.0 OPERATION
3.1 Machine Controls
3.2 The Product You Serve
3.3 Product Consistency
3.4 Start Up
3.5 Freeze Time
4.0 MAINTENANCE
4.1 Cleaning
4.2 Scraper Blade & Beater Bar Seal Installation
4.3 Re-Assembly
4.4 Preventative Maintenance
4.5 Extended Storage
4.6 Faceplate/Faucet Assembly
4.7 Float Switch
4.8 Thermostat Assembly
4.9 Using the Cleaning Brushes
5.0 EQUIPMENT DRAWINGS
5.1 Drive Belt
5.2 Franklin Motor
5.3 Rear Cylinder Assembly
5.4 Water Bracket Assembly
5.5 Remote Self Sealing Coupling Assembly
6.0 TROUBLESHOOTING
7.0 SPARE PARTS LIST
8.0 WARRANTY

3
Unpack the unit as soon as possible
upon its arrival. Check the entire
machine and its contents for possible
shipping damage. Note damage, if any,
and notify your carrier immediately.
Frosty Factory of America cannot be
responsible for damaged merchandise
caused by shipping. Inventory the
accessories to be sure they include the
items you specified on your order.
Normally the accessories include:
SECTION 1
INTRODUCTION
1.1 USE OF THIS MANUAL
Your service manual has been prepared as a guide to help you get the most from your
Frozen Drink Machine. It contains information about the installation and operation of
your machine. The manual also contains instructions for service and care. The manual
should be read carefully by the operator of the Frozen Drink Machine to become familiar
with the machine and the correct operating procedures described within. The following
notations are used throughout the manual to bring important facts to your attention:
“Warning” - This notation is used whenever the personal safety of the operator(s) might
be jeopardized, if procedures are not followed correctly.
“Caution” - This notation is used whenever the machine or related equipment may
receive or cause damage if not observed.
“Note” - This notation is used to bring important information to your attention that
will enhance the performance of your machine.
1.2 PRELIMINARY INSPECTION
WARNING
DO NOT INSERT ANY OBJECTS
INTO CYLINDER OR HOPPER WHILE
MACHINE IS RUNNING!
CAUTION
RISK OF ELECTRICAL SHOCK.
DISCONNECT POWER
BEFORE SERVICING UNIT.
CAUTION
MOVING PARTS
DO NOT OPERATE UNIT
WITH PANELS REMOVED
Beater Bar, Drip Tray, Faceplate,
Faceplate Knobs, Hopper Cover,
Petro-Gel, Sanitizer, Spare Faucet O-Rings,
Warranty Card, Wire Brushes, Manual.

4
1.3 DESCRIPTION
Stainless
Steel Cabinet
Stainless
Steel
Cylinder
Faceplate
Knobs F0262
Clear Plastic
Faceplate C0144
Drip Tube
Lighted
Flavor Sign
Control Switches
Top F0416
Bottom F0417
Beater Bar
C5618A
Faucet
Assembly
C6513
Fill Indicator
Light F0207
Drip Tray
F0195
Scraper Blade
C6519
6519

5
WARNING; Do not
attempt to alter the
electrical plug. Serious
injury or electrocution
may result.
6. Install the drip tray, cover, beater bar and faceplate
assemblies on the Frozen Drink Machine.
LOCATION & INSTALLATION
2.1 SAFETY PRECAUTIONS
Do not attempt to operate your machine until the safety precautions and operating instructions in this
manual are read completely and are thoroughly understood.
Take notice of all warning labels on your machine. The labels have been put there to inform and protect
persons operating or servicing your equipment. Care must be taken not to damage or destroy labels during
installation and servicing. The labels have been designed to withstand routine cleaning and handling.
Damaged or missing labels should be promptly replaced with approved labels from Frosty Factory of
America Inc.
2.2 INSTALLATION
Placing your machine in a highly visible area will enhance sales. A suitable station will be able to support
500 pounds and will have a dedicated electrical outlet.
CAUTION: Do not attempt to share the dedicated electrical outlet with any other appliance; this will cause
the circuit breaker to trip.
1. Uncrate your equipment.
2. The machine must be placed on a sturdy platform able to hold the weight of the machine when full of
product. Level the machine by turning the adjustable part of the leg. The machine must be level front to
back as well as left to right and the counter must we deep enough to amply support all four legs and the
complete machine.
3. Frozen Drink Machines equipped with air cooled condensers (289A) must have correct ventilation. Air
intake and discharge of the Frozen Drink Machine is through the sides; both require 24” clearance. Rear
clearance for 289A is 4”. Rear clearance for 289W& 289R is 6”. No side clearance is required for 289W
& 289R. All Frozen Drink Machines require 6” clearance at the top.
NOTE: Locating the unit in direct sunlight, near cooking facilities or any high heat area will
reduce the performance of your machine.
CAUTION: Extended operations under severe heat condition can damage the cooling system.
NOTE: Establishments that serve beverages from frozen drink machines are responsible for
providing the necessary facilities for cleaning and sanitizing their food service
equipment.
4. Place the three-position switch in the OFF position (center).
5. Connect the power cord. The Frozen Drink Machine must be connected to a properly grounded
receptacle. The electrical cord furnished as part of the Frozen Drink Machine has a three or four prong
grounding type plug. The use of an extension cord is not recommended. If one must be used, consult
the national and local electrical codes. Do not use an adapter to get around grounding requirements.
289A 289R
289W
250V
30A
120V
15A

6
SECTION 3
OPERATION
3.1 MACHINE CONTROLS
Two selector switches located on the front of the machine control operation of the
Frozen Drink Machine. Selection of the right (snowflake) position, with both switches,
will schedule the machine for normal operation. The compressor cycle is protected by a
time delay circuit, which will engage the compressor approximately 2 minutes after
normal operation is initiated. A red fill light located above the switches will illuminate
when the level of mix is low in the hopper. A thermostat knob on the electrical control
box of your machine is set at the factory and should not be changed or adjusted except by
an authorized service repairman.
Refer to the information below for functions available with various combinations of
switch positions.
Normal Operation –Both switches on
snowflake. Machine will freeze mix to
provide frozen beverage as desired.
Cleaning Operation - The drive
motor will run in the faucet position
to allow a stirring action of the rinse
water while cleaning.
Off - The hand symbol is the
recognized international symbol for
“stop”. In this position,
the machine will not run.
Cooling Operation –Top switch on
snowflake, Bottom switch on
thermometer symbol. Machine will
automatically come on whenever
necessary to keep mix cooled to
5ºC/40ºF - used primarily for
overnight storage of mix remaining
in the machine.

7
3.2 THE PRODUCT YOU SERVE
The Frozen Drink Machine will produce a fine grain, semi-frozen slush when the proper
mix is used. When measured with a refractometer, the proper mix will measure 13 to 18
“brix”. Too little sugar in the mix will cause larger ice crystals to form. Too much sugar
will lengthen the freeze time.
CAUTION: Any attempt to freeze water only will cause severe damage to your
machine.
NOTE: Do not add sugar directly into the machine, as some of it will settle and
result in an improper mix.
FRUIT JUICES with at least 32 grams of sugar per 8-oz. serving will freeze well in
the Frozen Drink Machine. They will remain stable during the freezing process while
retaining their natural color and flavor.
NEUTRAL BASES are used to produce a neutral frozen cocktail base. A wide variety
of different drinks can be created from one neutral base by the addition of various flavors.
Most brands of neutral bases specify a mixture of four parts water to one part neutral
base. However, before use in the Frozen Drink Machine, be sure the “brix” level is 13 to
18.
The amount of ALCOHOL in the recipe will affect the freezing process. As a rule of
thumb, for the mix to freeze properly, the recipe should contain no more than 25 percent
alcohol.
Suggestion for optimum production and sales:
1) Use the finest ingredients available.
2) Test the product before serving it.
3) Keep the machine clean - ALWAYS!
3.3 PRODUCT CONSISTENCY
An exclusive torque sensing mechanism
developed by Frosty Factory of America
will produce consistent texture and
thickness of your frozen beverages. The
adjustment screw (accessible through the
left side panel as you face the machine
front) is pre-set at the factory. Various mix
consistencies can be achieved by turning
the screw clockwise (thicker drink) or
counter clockwise (thinner drink). Turn
the screw one full turn then allow enough
time to lapse (about three minutes) for the
compressor to complete a cycle before
sampling. Continue this process until
desired result is obtained.
TCC screw is visible through an opening of
cabinet (as shown). Use a straight slot
screwdriver to adjust. Clockwise thickens
beverage, counter clockwise makes beverage
thinner.

8
3.4 START UP
NOTICE: Before start-up, be sure the machine has been sanitized in accordance with
procedures set forth in the cleaning section of this manual.
Pour the mix into the hopper and allow it to drain into the cylinder.
NOTICE: Always add mix as soon as the red, level indicator light, above the switches,
comes on to prevent air from entering the cylinder.
CAUTION: Allowing air into the cylinder will cause a rocking motion of the machine.
If the mix is not yet frozen the air can escape by turning the machine off for
20-30 seconds.
WARNING:
3.5 FREEZE TIMES
The freeze time on the Frozen Drink Machine Model 232W is approximately 15
minutes.
Times are as above when ideal conditions are met. Such as, pre-cooled starting mix
temperature of 40 degrees and room temperature at 80 degrees. The time will increase
if the machine in not properly ventilated or is operated in a hot environment. Recipes
with high alcohol or high sugar content will naturally take a little longer.
Never under any circumstances,
place your finger or any other object
into the hopper or feed hole while the
machine is in operation. Serious
personal injury may occur.
When the cylinder is full and the hopper is filled to one inch from the top, the machine is
ready to run. Turn on by selecting the “right” (snowflake) position of both switches on
the front panel.
Fill the
Hopper
to about
1 inch
from the
top
Do not run the
machine when
the freezing
cylinder is not
completely full!
3.4 START UP

9
(6) Remove the knobs from the faceplate by turning in
a counter clockwise direction.
Carefully pull the faceplate straight away from the
front of the machine. Remove the beater bar
assembly from the cylinder. Then slide the spring
seal off the rear of the beater bar. Unscrew white
faucet cap to remove faucet plunger from faucet
body. Remove all o-rings for cleaning.
SECTION 4
MAINTENANCE
4.1 CLEANING
The following cleaning procedure should be used for initial start-up and on an as
needed basis to comply with the minimum cleaning and sanitizing frequencies
specified by the Federal, state or local regulatory agency having jurisdiction.
NOTE: Do not put hands or foreign
matter into mix.
(3) Pour two gallons of cool water (75ºF.) into the hopper. Clean the hopper and feed
hole. Place upper switch in “faucet” position to let the machine stir for 2 minutes.
Turn machine “Off”, drain and dispose of the rinse water. Repeat until water is clear.
(4) Mix two gallons of warm water (approximately 100ºF) with two ounces of sanitizing
powder to achieve 100 parts per million (PPM) sanitizing solution.
(5) Pour the sanitizing solution into the hopper. Clean hopper and feed hole. Place upper
switch in “faucet” position. Let solution stir for 5 minutes. Then, turn machine “Off”
and drain the solution. Rinse with fresh water and drain.
NOTE: Do not unscrew faucet body from faceplate to
clean. (Leak free service after disturbing the
Teflon seal cannot be assured).
(7) All parts removed during the above steps plus the drip
tray and insert can now be cleaned in your warm (100ºF) sanitized solution. Rinse
all parts in clean rinse water and allow to air-dry before re-assembly.
(8) Place upper switch in “faucet” position. Let solution stir for 5 minutes. Turn upper
switch “OFF” (hand) position. Drain all solution.
(9) Pour product into hopper. Replace hopper cover. Place both switches in right
(snowflake) position when ready to freeze product.
(1) Turn the machine to the off, “hand”
position then remove hopper cover.
Look in the hopper, locate and
remove the float and float clip
for cleaning.
(2) If applicable, drain mix into a
sanitized container as per local health
code procedures.

10
4.2 SCRAPER BLADE & BEATER BAR INSTALLATION
.
Step 1: Attach scraper
blade spring F6512 as
shown.
Step 2: Insert rod
end into beater bar
frame.
Step 4: Apply a small
dab of Petro-Gel F0298
Step 3: Tap scraper
blade rod until it is
centered.
Step 7: Install
beater bar assembly
C5618A into
cylinder.
Step 8: Install
faceplate
onto machine
Step 5: Fill
cavity with
Petro Gel
F02098
Step 6: Smooth
Petro Gel
F02098 evenly.

11
Rubber Beater Seal Installed
On Beater Bar
Fill Cavity With Petro
Gel
Smooth Petro Gel Evenly
Permanent Seal Spacer –NON
REMOVEABLE

12
4.3 RE-ASSEMBLY
Re-install the large faceplate
on the machine. First place
the faceplate bushing onto the
beater shaft. Then slide face
plate onto the four studs.
Install the faceplate knobs and
tighten evenly until the
faceplate O-ring is snug
against the cylinder.
C5618A
C0144
C6520
Carefully insert the beater bar
C5618A (with beater bar seal)
into the hole at the rear of the
cylinder and rotate until it
fully engages into the drive
plate.

13
4.4 PREVENTATIVE MAINTENANCE
It is recommended that a maintenance schedule be followed to keep the machine clean
and operating properly.
WARNING: Never attempt to repair or perform maintenance on machine until the main
electrical power has been disconnected
A. DAILY
The exterior of the machine should be kept clean at all times to preserve the luster and
sanitation of the stainless steel. A mild alkaline cleaner is recommended. Use a soft
cloth or sponge to apply the cleaner.
B. WEEKLY
(1) Check O-rings and rear seal for excessive wear and replace if necessary.
(2) Clean the drip tray and front of the freezer with a mild soap solution.
4.5 EXTENDED STORAGE
Refer to the following steps for storage of the machine over any long period of shutdown
time:
(1) Turn the three position switch to the OFF (center) position.
(2) Disconnect (unplug) from the electrical supply source.
(3) Clean thoroughly with a warm detergent all parts that come in contact with the mix.
Rinse in clean water and dry all parts. Do not sanitize. Frozen Drink Machine parts
can be left disassembled until ready for use.
NOTE: Do not let the cleaning solution stand in the hopper or in the cylinder
during the shutdown period.
(4) Blow water out of the water condenser while manually holding the water valve open.

14
4.6 FACEPLATE/FAUCET ASSEMBLY
Face Plate/Faucet Assembly Part No.
A. Face plate assembly with bushing C6501
B. Faucet assembly with nut C6513
C. Faucet body (only) C6513B
D. Plunger assembly C6513P
Plunger assembly
Knob O-Rings Face Plate
F0264 F0491 C6501
O-Ring
F0374
F.P. Bushing
C6520
Faucet Body Faucet Nut
C6513B F0197
Add Teflon Tape

15
4.6 FACEPLATE / FAUCET ASSEMBLY (continued)
Applying Teflon Tape
to Faucet Body
before installation
Lubricating
O-rings with
Petro-Gel
Installing Plunger Assembly
into Faucet body
Install O-rings
onto plunger
Installing large Faceplate
onto front of Machine.
Align Faucet Assembly opening to
bottom of faceplate then tighten nut
C6513
F0491
F0298
C6513P
C0144

16
4.7 FLOAT SWITCH ASSEMBLY
1. The float switch assembly consists of: Post switch, Float , Float clip, O-Ring
and Nut.
2. There are two dots on one end of the float. When assembled the two dots must
be on the top end of the float.
3. Place O Ring so that it will be inside the hopper (sink bottom) when finished.
Clip
Float Switch Assembly Post Switch
F0811
Float
Bottom of hopper Hex shape for back-up wrench
O-Ring
Nut
Two wires from float switch to control circuit.
Top View of Float Switch
Two Dots(Up)
Float Clip
Post
4.8 THERMOSTAT SYSTEM-STAND-BY
L1 To upper Switch
2 pos. switch T-Stat
F0401
The two dots must face
upward or the float switch
will operate backwards.
Thermostat only works
when the switches are in
the “Stand-by” position.

17
4.9 USING THE CLEANING BRUSHES
Drip Chamber
Cylinder
Drip Tube
Drip tube Brush
F0327 Drain Spacer Block
C2308
Clean with
warm wet rag
F0327

18
5.1 Drive Belt -All Frozen Drink Machine Models
Frame
Drive Motor F732
Motor Note: Motor stop bracket not shown.
Mount
screws
Drive pulley F0471
500J6 –Belt F1037
Flywheel F6525
½”
1. To increase belt tension, loosen the 4 motor mount screws and pry the entire
motor assembly up until the belt is snug. Re-tighten the motor mount screws.
2. To test the belt tension, press on the belt at the mid-point (arrow). The belt
should move easily for the first ½ inch. It should be difficult to press the belt
more than ½ inch.
3. To align the drive pulley with the flywheel, loosen the Allen screw on the drive
pulley and nudge the pulley forward or back as necessary.

19
5.2 FRANKLIN DRIVE MOTOR
All Frozen Drink Machine Models
1 2 3 4 5 6 7 8 9 10 11 12
1. U-Nuts (2) 5/16-18
2. Microswitch Friction Plate F tba
3. Microswitch F0346
4. Motor assembly C732
Includes items: 1,2,3,5,8,12.
Motor (only) F732
5. Motor Stop Bracket F1203
6. Tension Spring Lg F0469
7. Spring Adjustment Bracket F4202A
8. Motor Bearing F0738
9. Lock nuts (2) ¼-20
10. TCC Adjustment Screw ¼-20x3”
11. Screw, Mtr mt. 5/16”x 18 phs
12. Motor Pulley F0471

20
5.3 REAR CYLINDER ASSEMBLY
Belt Driven Models
Model Numbers; 137, 237, 232, 289, 235R
Hopper
1
2 3 4 5 6 7 8 9 10 11
13
12
ITEM NUMBER DESCRIPTION
1. F0811 Fill Light Switch
2. F0355* Ceramic Seal
3. C2308 Spacer Block
4. C2306 Bearing Plate
5. 5/16-18 Bearing Plate Nuts
6. F0330 Large Clip Ring
7. F0267 Flywheel Bearing
8. F6525 Flywheel (only)
C6525 Assembly, Flywheel
(Includes items: 4,6,7,8,9,10)
9. F0331 Small Clip Ring
10. C4403 Drive Plate
11. 5/16-18x1” Drive Plate Bolts
12. F2309 1/2” Drain Tube(stainless steel)
13. F7057 Bearing Plate Seal (new 11-2015)
*Note: F0355 is the part # for the Spring Seal Assembly which includes the ceramic seal. (No. 2
above)
Place Shim between
items 3&4
Here