Fujitsu LIFEBOOK P728 User manual

System
Operating Manual
FUJITSU LIFEBOOK P728

Contact address in North America
FUJITSU AMERICA INC.
1250 East Arques Avenue, Sunnyvale,
CA 94085-3470, U.S.A.
Telephone: [phone] or 408 746 6000
"http://solutions.us.fujitsu.com"
"http://solutions.us.fujitsu.com/contact"
Have a question? Email us at: "[e-mail]"
Copyright
©2017Fujitsu America, Inc. All rights reserved
FPC65-7866-01

FUJITSU LIFEBOOK P7288
Operating Manual
7
9
11
14
20
24
62
70
76
86
89
97
102
105
109
Declarations of conformity
Fujitsu Contact Information
Ports and controls
Important notes
First-time setup of your device
Working with the notebook
Security functions
Connecting external devices
Removing and installing components
during servicing
Settings in BIOS Setup Utility
Troubleshooting and tips
Technical data
Manufacturer’s notes
FCC and IC Regulatory Information
Appendix
Index 121

Copyright and Trademark Information
Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness
of this document; however, as ongoing development efforts are continually improving the
capabilities of our products, we cannot guarantee the accuracy of the contents of this
document. We disclaim liability for errors, omissions, or future changes.
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the United States and other countries.
Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or
its subsidiaries in the United States and other countries.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., USA.
The terms HDMI and HDMI High-Definition Multimedia Interface and the HDMI
Logo are either a registered trademarks or trademarks of HDMI Licensing, LLC
in the United States and/or other countries.
Adobe, Acrobat, and Adobe Reader are either a registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
USB Type-C is a trademark or registered trademark of the USB Implementers
Forum in the USA and other countries.
USB Type-C is a trademark or registered trademark of the USB Implementers
Forum in Canada and other countries.
All other trademarks specified here are the property of their respective owners.

Contents
Contents
Declarations of conformity ............................................................. 7
Fujitsu Contact Information ............................................................ 9
Notational conventions .................................................................. 10
Portsandcontrols ..................................................................... 11
Importantnotes ........................................................................ 14
Safetyinstructions ...................................................................... 15
Additional safety notes for devices with radio components . . . . . ............................. 16
Energysaving .......................................................................... 16
Energy saving under Windows ....................................................... 16
Traveling with your notebook . . ........................................................... 17
Beforeyoutravel ................................................................... 17
Transporting the notebook ........................................................... 18
Storing the notebook .................................................................... 18
Cleaning the notebook .................................................................. 19
Further informationoncleaningthenotebook .......................................... 19
First-timesetup ofyourdevice ......................................................... 20
Unpacking and checking the device . . . ................................................... 20
Choose a location . ...................................................................... 21
Connecting the AC adapter . . . ........................................................... 21
Switchingonthedeviceforthefirsttime .................................................. 22
Installing Bonus Apps (Windows 10 Pro and Home configurations) . ..................... 23
Installing Bonus Apps (Windows 10 S configurations) . . . . . ............................. 23
Working with the notebook ............................................................ 24
Status indicators ........................................................................ 24
Opening the notebook ................................................................... 27
Switching the notebook on . . . . ........................................................... 28
ProgrammingtheON/OFFswitch ..................................................... 28
Different ways to use your notebook . . . ................................................... 29
From notebooktoTabletPC .......................................................... 29
Select displayorientation(portraitorlandscapeformat) ................................. 30
From TabletPCtonotebook .......................................................... 31
Switching off the notebook . . . . ........................................................... 32
Closing the notebook . . .................................................................. 33
Handwriting recognition .................................................................. 33
LCD screen ............................................................................ 34
Using thedeviceasaTabletPC .......................................................... 34
Using yourfingers ................................................................... 34
Using thestylus ..................................................................... 35
Using thedeviceasanotebook .......................................................... 39
Touch padandtouchpadbuttons ...................................................... 39
Keyboard ............................................................................... 40
Hot keysandfunctionkeys ........................................................... 43
F Locksettings ...................................................................... 45
Key combinations ................................................................... 45
Virtualnumberkeys ................................................................. 47
Countryandkeyboardsettings ....................................................... 47
Webcam ............................................................................... 48
Fujitsu 3

Contents
Rechargeable battery . . . ................................................................49
Charging,caringforandmaintainingthebattery ....................................... 49
Removingandinstallingthebattery ................................................... 50
Usingtheenergysavingfunctions ........................................................ 53
Memorycards .......................................................................... 54
Supportedformats .................................................................. 54
Insertingthememorycard ........................................................... 54
Removingthememorycard .......................................................... 55
Speaker and microphone ................................................................55
Optional wireless LAN / Bluetooth wireless components . . .................................. 56
Switching the wireless components on and off ......................................... 56
ConfiguringWLANaccess ........................................................... 56
FurtherinformationonWLANandBluetooth ........................................... 56
EthernetandLAN ....................................................................... 57
Your USB Type-C dock (optional) . ........................................................ 58
Portsonthedock ................................................................... 58
Settingupthedock .................................................................. 59
Connecting the AC adapter to the dock . . ............................................. 59
Connecting the notebook to the dock . . . . ............................................. 60
Switching on the notebook via the dock . . ............................................. 61
Switchingoffnotebookviadock ...................................................... 61
Disconnecting the notebook from the dock . . . ......................................... 61
Securityfunctions ..................................................................... 62
Briefoverviewofthesecurityfunctions .................................................... 63
Configuring the fingerprint sensor (configuration dependent) . . .............................. 64
Configuring the palm vein sensor (configuration dependent) . . .............................. 65
UsingtheSecurityLock ................................................................. 65
ConfiguringpasswordprotectioninBIOSSetupUtility ...................................... 66
Protecting BIOS Setup Utility (supervisor password and user password) . . ............... 66
Password protection for booting the operating system .................................. 67
Passwordprotectionfortheharddisk ................................................. 68
Smart Card reader (configuration-dependent) ............................................. 68
InsertingtheSmartCard ............................................................. 68
Trusted Platform Module - TPM . . ........................................................ 69
EnablingTPM ....................................................................... 69
DisablingTPM ...................................................................... 69
Connectingexternaldevices ........................................................... 70
HDMIport .............................................................................. 70
Connecting an external monitor . . ........................................................ 71
Connecting USB devices ................................................................72
USBportwithchargingfunction(USBType-C) ......................................... 73
USBportwithchargingfunction(AnytimeUSBcharge) ................................. 74
HowtoremoveUSBdevicescorrectly ................................................ 74
Headphones/microphone/Line-In/Line-Out/ headset-combi port . . . .......................... 75
Removing and installing components during servicing . . . .............................. 76
Notes on installing and removing boards and components .................................. 76
Preparing to remove components ........................................................ 77
Removethecover ...................................................................... 78
Removing and installing memory expansion . . ............................................. 79
Removingamemorymodule ......................................................... 80
Installingamemorymodule .......................................................... 81
4Fujitsu

Contents
Installing and removing an M.2 module ................................................... 82
RemovingtheM.2module ........................................................... 82
InstallingtheM.2module ............................................................ 83
Attachingthecover ..................................................................... 84
Finishing component removal . ........................................................... 85
Settings in BIOS Setup Utility . . . ....................................................... 86
StartingtheBIOSSetupUtility ........................................................... 86
BIOSSetup Utilityoperation ............................................................. 87
ExitingBIOSSetupUtility ................................................................ 88
Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 88
Exit Discarding Changes - Reject changes and exit BIOS Setup Utility . . . . . .............. 88
Load Setup Defaults – load default values . ............................................ 88
Discard Changes - Discard Changes without exiting BIOS Setup Utility . . . . .............. 88
Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . . ............. 88
Savechangesandpoweroff ........................................................ 88
Troubleshooting and tips .............................................................. 89
Helpifproblemsoccur ................................................................... 89
In the event you need to recover your system . ............................................ 89
The notebook’s date or time is incorrect ................................................... 90
Battery indicator does not illuminate . . . ................................................... 90
When certain characters are entered on the keyboard, only numerals are written ............. 90
The notebook’s LCD screen remains blank . . . . ............................................ 90
The LCD screen of the notebook is difficult to read . ........................................ 91
Theexternalmonitorremainsblank ...................................................... 91
Theexternalmonitorisblankortheimageisunstable ..................................... 91
The cursor does not correctly follow the stylus movements . . . . ............................. 92
Stylusinputnotworking ................................................................. 92
The notebook does not start after switching it on . . . ........................................ 92
The notebook stops working . . ........................................................... 93
The printer does not print . . . . . ........................................................... 93
The wireless connection to a network does not work . . . .................................... 93
Thebatterydischargestooquickly ........................................................ 94
Smart Card reader is not recognized . . . ................................................... 94
SmartCardPINforgotten ................................................................ 94
SmartCardlost ......................................................................... 94
User and/or supervisor SmartCard lost ................................................... 95
Acousticwarning ........................................................................ 95
Errormessagesonthescreen ........................................................... 95
Technical data ......................................................................... 97
Notebook . . ............................................................................. 97
WLANspecifications .................................................................... 99
USBType-Cdock(optional) ............................................................. 100
Rechargeablebattery ................................................................... 101
AC adapter for use with notebook and USB Type-C dock . . . . . . ............................. 101
Manufacturer’snotes .................................................................. 102
Disposalandrecycling .................................................................. 102
Recyclingyourbattery ............................................................... 102
DOC(IndustryCANADA)Notices ........................................................ 102
ULNotice ........................................................................... 103
ENERGYSTARCompliance ............................................................. 104
Fujitsu 5

Contents
FCC RegulatoryInformation ........................................................... 105
RegulatoryNotesandStatements ........................................................ 105
WirelessLAN,HealthandAuthorizationforuse ........................................ 105
Regulatory Information/Disclaimers . . ................................................. 106
Federal Communications Commission statement: . . . . .................................. 106
FCCInterferenceStatement ......................................................... 106
FCC Radio Frequency Exposure statement . . . ......................................... 107
Exportrestrictions ................................................................... 107
Restrictions concernant l’exportation . ................................................. 107
Canada,IndustryCanada (IC) .......................................................... 108
Canadian Notice . ....................................................................... 108
Avis pour le Canada . . . . . ................................................................109
Appendix ....................................................... ....................... 109
Before Using the Optional Wireless LAN . ................................................. 109
Wireless LAN Devices Covered by this Document ........................ ............. 109
Characteristics of the WLAN Device ................................. .................109
Wireless LAN Modes Using this Device . . ............................................. 109
Deactivating/Disconnecting the WLAN Device ........................ ................. 112
Configuring the Wireless LAN ....................................... .....................112
Configuring the WLAN Using Windows . . . ............................................. 113
Connection to the network . . . ........................................................ 113
TroubleshootingtheWLAN ........................................................... 114
Using the Bluetooth Device . ....................................... ......................115
Image Backup and Recovery Procedures ................................................. 116
Windows 10 Procedures . ............................................................ 116
Creating a recovery drive ......................................... ................... 116
Recovery options in Windows 10 ..................................... ................116
Downloading driver updates . ............................................................ 120
Index .......................................................... ........................ 121
6Fujitsu

Declarations of conformity
Declarations of conformity
DECLARATION OF CONFORMITY
according to FCC Part 15
Responsible Party Name:
Address:
Telephone:
Declares that product:
Fujitsu America, Inc.
1250 E. Arques Avenue
Sunnyvale, CA 94085
[phone]
Base Model Configuration: LIFEBOOK P728Notebook
Complies with Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC rules. Operations are subject to the
following two conditions: (1) This device may not cause harmful interference. (2) This
device must accept any interference received, including interference that may cause
undesired operation.
This device is compliant with SAR or general population / uncontrolled exposure
limits of FCC rules and KDB procedures tested in accordance with IEEE1528:2013
standards. This device has been tested and meets the FCC IC RF exposure guidelines
when tested with the device operation conditions.
Fujitsu 7

Declarations of conformity
1
1 = Declaration of conformity
8Fujitsu

Fujitsu Contact Information
Fujitsu Contact Information
Service and Support
You can contact Fujitsu Service and Support in the following ways:
• Toll free phone: 1-800-8Fujitsu (1-800-838-5487)
• Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"
Before you place the call, have the following information ready so that the customer
support representative can provide you with the fastest possible solution:
• Product name
• Product configuration number
• Product serial number
• Purchase date
• Conditions under which the problem occurred
• Any error messages that have occurred
• Type of device connected, if any
Fujitsu Shopping Online
Please go to "http://www.shopfujitsu.com/store/ ".
Maintaining Latest Configuration
To ensure that you always have the most current driver updates related to your system, you should
occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is
available from the Fujitsu Support site. FSDM will allow you to view a list of the most current
drivers, utilities and applications to determine whether you have the latest versions. If you have
a Windows 10 operating system, you will need to go to the Support Site to download the FSDM
Utility: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".
Limited Warranty
Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the
Limited Warranty Terms and Conditions Booklet that came with your notebook.
Fujitsu 9

Fujitsu Contact Information
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
this warning will endanger your life, will damage the device or lead to loss
of data. The warranty will be invalidated if the device becomes defective
through failure to observe these warnings.
Indicates important information which is required to use the device properly.
►indicates an activity that must be performed
indicates a result
This style indicates data entered using the keyboard in a program dialogue or at
the command line, e.g. your password (Name123) or a command used to
start a program (start.exe)
This style indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This style indicates
• terms and texts used in a software interface, e.g.: Click on Save.
• names of programs or files, e.g. Windows or setup.exe.
"This style" indicates
• Cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://solutions.us.fujitsu.com/"
• names of CDs, DVDs and titles or designations of other materials, e.g.:
"CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
Key indicates a key on the keyboard, e.g: F10
This style indicates terms and text that are emphasized or highlighted, e.g.: Do not
switch off the device
10 Fujitsu

Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives an
overview of the indicators and connections of the device. Please familiarize yourself
with these items before you start to work with the device.
Notebook open
6
7
5
4
4
5
8
1
3
1
2
9
1 = Microphone
2 = Webcam
3 = Webcam LED
4 = Speaker
5 = Status indicators
6 = Fingerprint sensor or palm sensor
(configuration dependent)
7 = Touchpad buttons
8 = Touchpad
9 = Ambient light sensor
Fujitsu 11

Ports and controls
Left side
1 2 3 45
1 = DC input connector (DC IN)
2 = LAN port
3 = USB 3.1 port with charging function
(USB Type-C™)
4 = USB 3.0 port with charging function
(Anytime USB charge)
5 = SmartCard reader
Right side
2 3 91056 781
4
1 = Slot for stylus
2 = Fastening eyelet for optional stylus tether
3 = ON/OFF switch
4 = Power-on indicator
5 = Combined headphones/microphone port
6 = Memory card slot
7=USBport3.0
8 = HDMI port
9 = External monitor port (VGA)
10 = Security Lock device
12 Fujitsu

Ports and controls
Bottom
1
4
2
2
3
1 = Battery compartment
2 = Battery lock slider switch
3 = Battery replacement status indicator
4 = Memory upgrade compartment and
M.2 module
Fujitsu 13

Important notes
Important notes
ImportantnotesNotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your notebook.
14 Fujitsu

Important notes
Safety instructions
SafetyinformationInformation ,
Please observe the following safety information.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
Read the information on the ambient conditions in the "Technical data", Page 97
chapter and the "First-time setup of your device", Page 20 chapter before preparing
your notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "Cleaning the notebook", Page 19.
Pay attention to the additional safety notes for devices with radio components
provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "Removing and installing
components during servicing", Page 76.
When handling this device, you will come into contact with lead, a chemical which in
California is held to be a possible cause of birth defects and other damage to fertility.
Wash your hands after using the device.
Avoid placing your computer on uneven or unstable work surface.
Do not place objects or apply heavy pressure on your computer.
Do not apply too much force to the display corners.
Do not rotate display with excessive force.
Do not pick up or hold the computer by display only.
Do not shake or bump the display.
Avoid excessive vibration and shocks.
Avoid excess force when tapping or writing on the screen.
Do not block the air vents.
Do not leave the computer turned on when enclosed in briefcase or backpack.
In the event you drop your notebook or damage the the housing in any way,
immediately turn off power and disconnect the power plug. Failure to do so
could result in a short circuit, smoke, and/of fire. Contact Fujitsu Service and
Support to learn how to get the computer repaired.
This notebook complies with the relevant safety regulations for data processing equipment.
If you have any questions about setting up your notebook in the intended environment,
please contact your sales outlet or our Hotline/Service Desk.
Fujitsu 15

Important notes
Additional safety notes for devices with
radio components
Radiocomponent sWirelessLANBluetooth,Safetynotes
If a radio component (Wireless LAN, Bluetooth) is incorporated in your notebook, you must
be sure to observe the following safety notes when using your notebook:
• Switch off the radio components when you are in an aircraft or driving in a car.
• Switch off the radio components when you are in a hospital, an operating room or near a medical
electronics system. The transmitted radio waves can impair the operation of medical devices.
• Switch off the radio components, when you let the device get near flammable gases
or into hazardous environments (e.g. gas station, paintshops), as the transmitted
radio waves can cause an explosion or a fire.
For further information on how to switch the radio components on and off, refer
to chapter "Switching the wireless components on and off", Page 56.
Energy saving
NotesEnergyPowersaving
Switch the notebook off when it is not in use. Switch off any connected external devices when
they are not in use. If you use the energy saving functions, the notebook uses less power. You
will then be able to work for longer before having to recharge the battery.
The energy efficiency is increased and environmental pollution is reduced.
You save money and help protect the environment.
Energy saving under Windows
► Make use of the available energy saving functions as described in chapter
"Using the energy saving functions", Page 53.
16 Fujitsu

Important notes
Traveling with your notebook
MobileoperationNotesTranspo rtNotebook
Please observe the points listed below when traveling with your notebook.
Before you travel
► Back up important data stored on your hard disk.
NotebookTraveling,notebook
► Switch off the radio component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorized third parties to receive data.
Information on activating data encryption is provided in the documentation
for your radio component.
► If you wish to use your notebook during a flight, check with the flight attendants if its use is safe.
When traveling in other countries
► If you are traveling abroad, check that the AC adapter can be operated with the local AC
voltage. If this is not the case, obtain the appropriate AC adapter for your notebook.
Do not use any other converter!
► Check whether the local AC voltage and the AC cable are compatible. If this is not
the case, buy an AC cable that suits the local conditions.
► Enquire with the corresponding government office of the country you will be traveling to,
whether you may use your notebook with its integrated radio component there.
► Take the necessary travel adapters with you when traveling abroad. Check the following
table to see which travel adapters you will need, or ask your travel organizer.
Power connection Travel destination
United States, Canada, Mexico, parts of Latin
America, Japan, Korea, Philippines, Taiwan
Russia and the Commonwealth of Independent
States (CIS), much of Europe, parts of Latin
America, the Middle East, parts of Africa, Hong
Kong, India, much of south-east Asia
United Kingdom, Ireland, Malaya, Singapore,
parts of Africa
China, Australia, New Zealand
Fujitsu 17

Important notes
Transporting the notebook
Protect the notebook against severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
• Do not transport the notebook while it is switched on.
• Carry your notebook with you while traveling. Do not check it in as baggage.
• Never put your notebook through a metal detector. Have it hand-inspected by
security personnel. You can, however, put your notebook through a correctly set
X-ray machine. To avoid problems, place the notebook as close as possible
to the entrance of the machine and remove it as soon as possible or have it
hand-inspected by security personnel. Security officials may require you to switch
your notebook on. So make sure you have a charged battery on hand for this.
► Switch the notebook off.
► Unplug the AC plug of the AC adapter and all external devices from the power outlets.
► Disconnect the AC adapter cable and the data cables for all external devices.
► To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
Storing the notebook
• If storing your notebook for a month or longer, turn it off, fully charge the battery, then
remove and store all the Lithium Polymer batteries in a suitable location.
• Store your notebook in a cool dry location. Temperatures should remain
between 13 ºF / -25 ºC and 140 ºF / 60 ºC.
• Store your notebook and batteries separately. If you store your notebook with a
battery installed, the battery will discharge, and battery life will be reduced. In
addition, a faulty battery might damage your notebook.
• Always power off the notebook before transporting and/or packaging it.
After shutting down the notebook, wait until the status LED panel indicates
the power-off condition (i.e., no lights are illuminated).
• It is possible that the notebook may not automatically go to power-off or sleep mode
when you close the lid. This situation may occur due to pre-operating system boot
password security settings or some other application running on the notebook.
• Attempting to transport the notebook while power is on may damage
the notebook due to shock or overheating.
18 Fujitsu