Fujitsu Lifebook U939X User manual

System
Operating Manual
FUJITSU LIFEBOOK U939X

Contact address in North America
FUJITSU AMERICA INC.
1250 East Arques Avenue, Sunnyvale,
CA 94085-3470, U.S.A.
Telephone: [phone] or 408 746 6000
"http://solutions.us.fujitsu.com"
"http://solutions.us.fujitsu.com/contact"
Have a question? Email us at: "AskFujits[email protected]jitsu.com"
Copyright
©2019F
ujitsu America, Inc. All rights reserved
FPC65-7992-01

FUJITSU LIFEBOOK U939X
Operating Manual
Conformity declaration 7
Fujitsu Contact Information 9
Ports and controls 11
Important notes 15
First-time setup of your device 20
Working with the notebook 24
Security functions 61
Connecting external devices 70
Removing and installing components
during servicing 75
Settings in BIOS Setup Utility 76
Troubleshooting and tips 79
Technical data 88
Manufacturer’s notes 93
FCC and IC Regulatory Information 96
Canadian Notice / Avis pour le Canada 99
Appendix 100
Index 113

Copyright and Trademark Information
Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness
of this document; however, as ongoing development efforts are continually improving the
capabilities of our products, we cannot guarantee the accuracy of the contents of this
document. We disclaim liability for errors, omissions, or future changes.
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the United States and other countries.
Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or
its subsidiaries in the United States and other countries.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., USA.
The terms HDMI and HDMI High-Definition Multimedia Interface and the HDMI
Logo are either a registered trademarks or trademarks of HDMI Licensing, LLC
in the United States and/or other countries.
Adobe, Acrobat, and Adobe Reader are either a registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
USB Type-C is a trademark or registered trademark of the USB Implementers
Forum in the USA and other countries.
USB Type-C is a trademark or registered trademark of the USB Implementers
Forum in Canada and other countries.
All other trademarks specified here are the property of their respective owners.

Contents
Contents
Conformitydeclaration ................................................................. 7
Fujitsu Contact Information ............................................................ 9
Notational conventions .................................................................. 10
Portsandcontrols ..................................................................... 11
Importantnotes ........................................................................ 15
Safetyinstructions ...................................................................... 15
Additional safety notes for devices with radio components . . . . . ............................. 16
Energysaving .......................................................................... 16
Energy saving under Windows ....................................................... 16
Traveling with your notebook . . ........................................................... 17
Beforeyoutravel ................................................................... 17
Transporting the notebook ........................................................... 18
Storing the notebook .................................................................... 18
Cleaning the notebook .................................................................. 19
First-timesetupofyourdevice ......................................................... 20
Unpacking and checking the device . . . ................................................... 20
Choose a location . ...................................................................... 21
Connecting the AC adapter . . . ........................................................... 21
Switching on the device for the firsttime .................................................. 22
Installing additional Apps (Windows 10 Pro and Home configurations) ................... 23
Activate Apps (Windows 10 S configurations) .......................................... 23
Working with thenotebook ............................................................ 24
Status indicators ........................................................................ 24
Opening the notebook ................................................................... 26
Switching the notebook on . . . . ........................................................... 27
ProgrammingtheON/OFFbutton ..................................................... 27
Different ways to use your notebook . . . ................................................... 28
From notebooktoTabletPC .......................................................... 28
Select displayorientation(portraitorlandscapeformat) ................................. 29
From TabletPCtonotebook .......................................................... 30
Switching off the notebook . . . . ........................................................... 31
Closing the notebook . . .................................................................. 32
Handwriting recognition .................................................................. 32
LCD screen ............................................................................ 33
Using thetouchscreen ................................................................... 34
Using your fingers ................................................................... 34
Using thestylus ..................................................................... 34
Using thedeviceasanotebook .......................................................... 39
Touchpadandtouchpadbuttons ...................................................... 39
Keyboard ............................................................................... 40
Virtualnumberkeys ................................................................. 43
Countryandkeyboardsettings ....................................................... 43
Hot Keysandfunctionkeys .......................................................... 44
F-Locksetting ....................................................................... 46
Key combinations ................................................................... 46
Shortcut button for Microsoft Windows Ink . ............................................ 48
Backlit keyboard . . .................................................................. 48
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Contents
Camera ................................................................................ 49
Rechargeable battery . . . ................................................................ 50
Charging,caringforandmaintainingthebattery ....................................... 50
Usingtheenergysavingfunctions ........................................................ 51
Adjustthefancontrol .................................................................... 52
Memorycards .......................................................................... 53
Supportedformats .................................................................. 53
Insertingthememorycard ........................................................... 53
Removingthememorycard .......................................................... 54
Speaker and microphone ................................................................ 54
Optional wireless LAN/Bluetooth wireless components . . . .................................. 55
Switching the wireless components on and off ......................................... 55
ConfiguringWLANaccess ........................................................... 55
FurtherinformationonWLANandBluetooth ........................................... 55
EthernetandLAN ....................................................................... 56
Your USB Type-C dock (optional) . ........................................................ 57
Portsonthedock ................................................................... 57
Settingupthedock .................................................................. 58
Connect the AC adapter to the dock . ................................................. 58
Connect the notebook to the dock .................................................... 59
Switching on the notebook via the dock . . ............................................. 60
Switching off the notebook via the dock . . ............................................. 60
Disconnecting the notebook from the dock . . . ......................................... 60
Securityfunctions ..................................................................... 61
Briefoverviewofthesecurityfunctions .................................................... 62
Configuring the fingerprint sensor (configuration dependent) . . .............................. 63
Configuring the palm sensor (configuration dependent) . . . .................................. 64
UsingtheSecurityLock ................................................................. 64
ConfiguringpasswordprotectioninBIOSSetupUtility ...................................... 65
Protecting BIOS Setup Utility (supervisor password and user password) . . ............... 65
Password protection for booting the operating system .................................. 67
Passwordprotectionfortheharddisk ................................................. 67
Smart Card reader (configuration-dependent) ............................................. 68
InsertingtheSmartCard ............................................................. 68
Trusted Platform Module - TPM . . ........................................................ 69
EnablingTPM ....................................................................... 69
DisablingTPM ...................................................................... 69
Connectingexternaldevices ........................................................... 70
Connecting an external monitor . . ........................................................ 70
HDMIport .............................................................................. 71
Connecting USB devices ................................................................ 71
USB port Intel® ThunderboltTM 3withchargingfunctionanddisplayport(USBType-C) .... 72
USBportwithchargingfunction(AnytimeUSBcharge) ................................. 73
HowtoremoveUSBdevicescorrectly ................................................ 73
Headphones/microphone/Line-In/Line-Out/headset-combi port .............................. 74
Removing and installing components during servicing . . . .............................. 75
Settings in BIOS Setup Utility . . ........................................................ 76
StartingtheBIOSSetupUtility ........................................................... 76
BIOS Setup Utility operation . ............................................................ 77
ExitingBIOSSetupUtility ................................................................ 78
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Contents
Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 78
Exit Discarding Changes - Reject changes and exit BIOS Setup Utility . . . . . .............. 78
Load Setup Defaults – load default values . ............................................ 78
Discard Changes - Discard Changes without exiting BIOS Setup Utility . . . . .............. 78
Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . .............. 78
Savechangesandpoweroff ........................................................ 78
Troubleshootingandtips .............................................................. 79
Executingareset ....................................................................... 80
Forcedshutdown .................................................................... 80
Perform a system and rechargeable battery reset . . .................................... 80
Helpifproblemsoccur ................................................................... 80
If you need to restore your system . ....................................................... 80
The notebook’s date or time is incorrect ................................................... 80
Battery indicator does not illuminate . . . ................................................... 81
Whencertaincharactersareenteredonthekeyboard,onlynumeralsarewritten ............. 81
The notebook’s LCD screen remains blank . . . . ............................................ 81
The LCD screen of the notebook is difficulttoread ......................................... 81
Theexternalmonitorremainsblank ...................................................... 82
Theexternalmonitorisblankortheimageisunstable ..................................... 82
The cursor does not correctly follow the stylus movements . . . . ............................. 83
Stylusinputnotworking ................................................................. 83
The notebook does not start after switching it on . . . ........................................ 83
The notebook stops working . . ........................................................... 83
The printer does not print . . . . . ........................................................... 84
The wireless connection to a network does not work . . . .................................... 84
Thebatterydischargestooquickly ........................................................ 84
Smart Card reader is not recognized . . . ................................................... 85
SmartCardPINforgotten ................................................................ 85
SmartCardlost ......................................................................... 85
User and/or supervisor SmartCard lost ................................................... 85
Acousticwarning ........................................................................ 85
Errormessagesonthescreen ........................................................... 86
Technicaldata ......................................................................... 88
Notebook . . ............................................................................. 88
WLAN specifications .................................................................... 90
USBTypeCportreplicator(optional) ..................................................... 91
Rechargeablebattery ................................................................... 91
Poweradapter(Notebook) ............................................................... 92
Poweradapter(portreplicator) ........................................................... 92
Manufacturer’snotes .................................................................. 93
Disposalandrecycling .................................................................. 93
Recyclingyourbattery ............................................................... 93
DOC(IndustryCANADA)Notices ........................................................ 93
ULNotice ........................................................................... 94
ENERGYSTARCompliance ............................................................. 95
FCCandICRegulatoryInformation .................................................... 96
Regulatory Notes and Statements . ....................................................... 96
WirelessLAN,HealthandAuthorizationforuse ........................................ 96
Regulatory Information/Disclaimers ................................................... 96
FederalCommunicationsCommissionandIndustryCanadastatement: .................. 96
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Contents
Déclaration d’Industrie Canada . . . . . . ................................................. 97
FCCInterferenceStatement ......................................................... 97
FCC Radio Frequency Exposure statement . . . ......................................... 97
Déclaration de la FCC/d’Industrie Canada sur l’exposition aux radiofréquences ........... 98
Exportrestrictions ................................................................... 98
Restrictions concernant l’exportation . ................................................. 98
CanadianNotice/AvispourleCanada ................................................. 99
Canadian Notice . ....................................................................... 99
Avis pour le Canada . . . . . ................................................................ 99
Appendix .............................................................................. 100
Before Using the Optional Wireless LAN . ................................................. 100
WirelessLANDevicesCoveredbythisDocument ...................................... 100
CharacteristicsoftheWLANDevice .................................................. 100
Wireless LAN Modes Using this Device . . ............................................. 101
Deactivating/DisconnectingtheWLANDevice ......................................... 103
ConfiguringtheWirelessLAN ............................................................ 104
Configuring the WLAN Using Windows . . . ............................................. 104
Connection to the network . . . ........................................................ 104
TroubleshootingtheWLAN ........................................................... 105
UsingtheBluetoothDevice .............................................................. 107
Image Backup and Recovery Procedures ................................................. 108
Windows 10 Procedures . ............................................................ 108
Creatingarecoverydrive ............................................................ 108
RecoveryoptionsinWindows10 ..................................................... 108
Downloading driver updates . ............................................................ 112
Index .................................................................................. 113
6Fujitsu

Conformity declaration
Conformity declaration
DECLARATION OF CONFORMITY
according to FCC Part 15
Responsible Party Name: Fujitsu America, Inc.
Address: 1250 E. Arques Avenue
Sunnyvale, CA 94085
Telephone: [phone]
Declares that product: Base Model Configuration: LIFEBOOK U939X Notebook
Complies with Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC rules. Operations are subject to the
following two conditions: (1) This device may not cause harmful interference. (2) This
device must accept any interference received, including interference that may cause
undesired operation.
This device is compliant with SAR or general population /uncontrolled exposure
limits of FCC rules and KDB procedures tested in accordance with IEEE1528:2013
standards. This device has been tested and meets the FCC IC RF exposure guidelines
when tested with the device operation conditions.
Fujitsu 7

Conformity declaration
1
1 = Conformity declaration
8Fujitsu

Fujitsu Contact Information
Fujitsu Contact Information
Service and Support
You can contact Fujitsu Service and Support in the following ways:
• Toll free phone: 1-800-8Fujitsu (1-800-838-5487)
• Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"
Before you place the call, have the following information ready so that the customer
support representative can provide you with the fastest possible solution:
• Product name
• Product configuration number
• Product serial number
• Purchase date
• Conditions under which the problem occurred
• Any error messages that have occurred
• Type of device connected, if any
Fujitsu Shopping Online
Please go to "http://www.shopfujitsu.com/store/ ".
Maintaining Latest Configuration
To ensure that you always have the most current driver updates related to your system, you should
occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is
available from the Fujitsu Support site. FSDM will allow you to view a list of the most current
drivers, utilities, and applications to determine whether you have the latest versions. If you have
a Windows 10 operating system, you will need to go to the Support Site to download the FSDM
Utility: "http://www.shopfujitsu.com/CSPortal/support.do?srch=DOWNLOADS".
Limited Warranty
Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the
Limited Warranty Terms and Conditions Booklet that came with your notebook.
Fujitsu 9

Fujitsu Contact Information
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
this warning will endanger your life, will damage the device or lead to loss
of data. The warranty will be invalidated if the device becomes defective
through failure to observe these warnings.
Indicates important information which is required to use the device properly.
►indicates an activity that must be performed
indicates a result
This style indicates data entered using the keyboard in a program dialogue or at
the command line, e.g. your password (Name123) or a command used to
start a program (start.exe)
This style indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This style indicates
• terms and texts used in a software interface, e.g.: Click on Save.
• names of programs or files, e.g. Windows or setup.exe.
"This style" indicates
• Cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://solutions.us.fujitsu.com/"
• names of CDs, DVDs and titles or designations of other materials,
e.g.: "CD/DVD Drivers & Utilities"
Key indicates a key on the keyboard, e.g: F10
This style indicates terms and text that are emphasized or highlighted, e.g.: Do not
switch off the device
10 Fujitsu

Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives an
overview of the indicators and connections of the device. Please familiarize yourself
with these items before you start to work with the device.
Opened notebook
7
7
10
8
6
4
5
9
1
3
1
2
1 = Microphone
2 = Infra-red camera
3=CameraLED
4 = Shortcut button for Microsoft Windows Ink
5 = Tablet mode camera
6 = Status display, tablet mode camera
7 = Status indicators
8 = Fingerprint sensor or palm print sensor
(configuration-dependent)
9 = Touchpad
10 = Touchpad keys
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Ports and controls
Left side
2 3 4 5 6 7 81
1 = DC jack (DC IN)
2 = USB port Intel® ThunderboltTM 3 with
charging function and display port
(USB Type C Gen2)
3 = USB port Intel® ThunderboltTM 3 with
display port (USB Type C Gen2)
4 = HDMI port
5 = USB port 3.0 with charging function (USB
Type A, Anytime USB charge)
6 = Combined headphones / microphone port
7 = Speakers
8 = SmartCard reader
The descriptions in this document show the standard product configuration
with Intel® ThunderboltTM 3.
Alternative USB configurations without Intel® ThunderboltTM 3are
also available for projects:
• Pos. 2 = USB 3.1 Gen2 port with charging function and DisplayPort (USB Type-C™)
• Pos. 3 = USB port 3.1 Gen1 (USB Type-C)
12 Fujitsu

Ports and controls
Right side
3 4 56 7 8 921
1 = Retaining lug for optional pin thread
2 = Stylus slot
3=SIMcardslot
(configuration-dependent
protected by cover)
4 = Speaker
5 = On/Off button
6 = Memory card slot
7 = USB port 3.0 (USB Type A)
8 = LAN port
9 = Security Lock device
Fujitsu 13

Ports and controls
Underside
1
1 = Battery reset button (recessed)
14 Fujitsu

Important notes
Important notes
ImportantnotesNotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your notebook.
Safety instructions
SafetyinformationInform ation,
Please observe the following safety information.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
To prevent turn injuries or overheating of the device, not not place device directly
on your lap and ensure that the ventilation apertures are not covered.
Read the information on the ambient conditions in the "Technical data", Page 88
chapter and the "First-time setup of your device", Page 20 chapter before preparing
your notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "Cleaning the notebook", Page 19.
When handling this device, you will come into contact with lead, a chemical which in
California is held to be a possible cause of birth defects and other damage to fertility.
Wash your hands after using the device.
Do not place the device on uneven or unstable surfaces.
Do not place any objects on the device.
Do not apply any pressure to the device.
Do not use the corners of the display to move it.
Turn the display carefully. In doing so, do not use excessive force.
Lift and carry the device by holding it at the bottom and not just at the display.
Prevent harsh impacts, vibrations and shaking of the device and the display.
On devices with touchscreen: Use very little pressure to carefully
tap and write on the display.
Keep the ventilation slots free.
Switch off the device before you put it inside a bag or backpack.
In emergencies (e.g. damage to the device or power cable, entry of liquids
or foreign objects), immediately switch off the device and disconnect the
AC plug. Short circuit, smoke and/or fire may occur as a result. Please
contact your sales outlet or our Hotline/Service Desk.
This notebook complies with the relevant safety regulations for data processing equipment.
If you have any questions about setting up your notebook in the intended environment,
please contact your sales outlet or our Hotline/Service Desk.
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Important notes
Additional safety notes for devices with
radio components
Radiocomponent sWirelessLANBluetooth,Safetynotes
If a radio component (Wireless LAN / Bluetooth) is integrated in your notebook, you must
be sure to observe the following safety notes when using your notebook:
• Switch off the radio components when you are in an aircraft or driving in a car.
• Switch off the radio components when you are in a hospital, an operating room or near a medical
electronics system. The transmitted radio waves can impair the operation of medical devices.
• Switch off the radio components, when you let the device get near flammable gases
or into hazardous environments (e.g. gas station, paintshops), as the transmitted
radio waves can cause an explosion or a fire.
For further information on how to switch the radio components on and off, refer
to chapter "Switching the wireless components on and off", Page 55.
Energy saving
NotesEnergyPowersaving
Switch the notebook off when it is not in use. Switch off any connected external devices when
they are not in use. If you use the energy saving functions, the notebook uses less power. You
will then be able to work for longer before having to recharge the battery.
The energy efficiency is increased and environmental pollution is reduced.
You save money and help protect the environment.
Energy saving under Windows
►Make use of the available energy saving functions as described in chapter
"Using the energy saving functions", Page 51.
16 Fujitsu

Important notes
Traveling with your notebook
MobileoperationNotesTran spo rtNotebook
Please observe the points listed below when traveling with your notebook.
Before you travel
►Back up important data stored on your hard disk.
NotebookTraveling,notebook
►Switch off the radio component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorized third parties to receive data.
Information on activating data encryption is provided in the documentation
for your radio component.
►If you wish to use your notebook during a flight, check with the flight attendants if its use is safe.
When traveling in other countries
►If you are traveling abroad, check that the AC adapter can be operated with the local AC
voltage. If this is not the case, obtain the appropriate AC adapter for your notebook.
Do not use any other converter!
►Check whether the local AC voltage and the AC cable are compatible. If this is not
the case, buy an AC cable that suits the local conditions.
►Enquire with the corresponding government office of the country you will be traveling to,
whether you may use your notebook with its integrated radio component there.
►Take the necessary travel adapters with you when traveling abroad. Check the following
table to see which travel adapters you will need, or ask your travel organizer.
Power connection Travel destination
United States, Canada, Mexico, parts of Latin
America, Japan, Korea, Philippines, Taiwan
Russia and the Commonwealth of Independent
States (CIS), much of Europe, parts of Latin
America, the Middle East, parts of Africa, Hong
Kong, India, much of south-east Asia
United Kingdom, Ireland, Malaya, Singapore,
parts of Africa
China, Australia, New Zealand
Fujitsu 17

Important notes
Transporting the notebook
Protect the notebook against severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
• Do not transport the notebook while it is switched on.
• Carry your notebook with you while traveling. Do not check it in as baggage.
• Never put your notebook through a metal detector. Have it hand-inspected by
security personnel. You can, however, put your notebook through a correctly set
X-ray machine. To avoid problems, place the notebook as close as possible
to the entrance of the machine and remove it as soon as possible or have it
hand-inspected by security personnel. Security officials may require you to switch
your notebook on. So make sure you have a charged battery on hand for this.
►Switch the notebook off.
►Unplug the AC plug of the AC adapter and all external devices from the power outlets.
►Disconnect the AC adapter cable and the data cables for all external devices.
►To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
Storing the notebook
• If storing your notebook for a month or longer, turn it off, fully charge the battery, then
remove and store all the Lithium Polymer batteries in a suitable location.
• Store your notebook in a cool dry location. Temperatures should remain
between 13 ºF / -25 ºC and 140 ºF / 60 ºC.
• Store your notebook and batteries separately. If you store your notebook with a
battery installed, the battery will discharge, and battery life will be reduced. In
addition, a faulty battery might damage your notebook.
• Always power off the notebook before transporting and/or packaging it.
After shutting down the notebook, wait until the status LED panel indicates
the power-off condition (i.e., no lights are illuminated).
• It is possible that the notebook may not automatically go to power-off or sleep mode
when you close the lid. This situation may occur due to pre-operating system boot
password security settings or some other application running on the notebook.
• Attempting to transport the notebook while power is on may damage
the notebook due to shock or overheating.
18 Fujitsu