Fujitsu T4410 - LifeBook Tablet PC User manual

English
SystemDiagnostics

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This manual was created by Fujitsu Technology Solutions
Herausgegeben von / Published by
Fujitsu Technology Solutions
03/2009
Ausgabe / Edition 3

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SystemDiagnostics
Contents
About this manual...............................................................................................................................1
Means of presentation ..........................................................................................................................1
SystemDiagnostics Overview............................................................................................................2
Installation/Deinstallation of SystemDiagnostics...........................................................................3
Prerequisites .................................................................................................................................3
Install/Deinstall SystemDiagnostics ..............................................................................................3
Analysis ...............................................................................................................................................4
Perform analysis ...........................................................................................................................4
Results ..........................................................................................................................................5
Error elimination .................................................................................................................................6

SystemDiagnostics 1
About this manual
This manual describes the installation of SystemDiagnostics and the operation of the program.
i
In the entire manual the operating systems Windows® XP Professional and
Windows Vista® are referred to as Windows.
Means of presentation
The following means of presentation are used in this manual.
Notes
i
Important note
Instructions
►denote a step in an instruction.
Typefaces
Bold face
denotes terms that are part of a user interface, e.g. menus or options.
Courier font
denotes commands, parameters, variables, user input, file names, path names.
Italics
denote product names, Internet addresses and the names of the components.

SystemDiagnostics 2
SystemDiagnostics Overview
SystemDiagnostics is a diagnostics tool that helps you find and eliminate problems on your
computer.
For this purpose two test options are available to you:
•Quick test
In this quick test all the hardware components on your computer are tested in a short time
(approx. 5 minutes).
•Detailed test
This test routine is used to test the hardware components in-depth. The test lasts several hours.
•Computer details
This function provides information about the computer on which SystemDiagnostics is installed.

Installation/Deinstallation of SystemDiagnostics
SystemDiagnostics 3
Installation/Deinstallation of
SystemDiagnostics
Prerequisites
The following operating system must be installed for the installation of SystemDiagnostics:
Windows® XP with Service Pack 2
or
Windows Vista®
or
Windows Server® 2003
Install/Deinstall SystemDiagnostics
How to install SystemDiagnostics:
►Double click on the file SystemDiagnostics_setup.exe.
►Follow the instructions on the screen.
How to deinstall SystemDiagnostics:
►Deinstall the program with the help of the Windows functions (Control Panel/Add or Remove
Programs).
or
►Select Deinstallation in the program group SystemDiagnostics.

Analysis
4SystemDiagnostics
Analysis
You have two analysis options:
•The quick test is used to test the hardware components of your computer in a short time.
•The detailed test is used to test the hardware components of your computer in-depth. The test
can last several hours.
In both cases the results of the test are displayed. If problems have occurred, you are shown options
of eliminating these
i
During the test the screen can flicker or be dark.
If the CD/DVD drive is to be tested, please insert a functioning CD/DVD
(not an audio CD).
Perform analysis
How to perform the analysis:
►Start SystemDiagnostics.
►In the navigation click on the symbol Quick analysis or Detailed analysis.
►To view the result of the last analysis click on Last result in the navigation bar.
►Select the hardware components you want to test by clicking on the appropriate boxes so as to
mark or unmark the required entries in the list.
►If you want to abort the test, click on the Cancel symbol/entry in the status line.
►Start the analysis by clicking on the Click here to start the tests symbol/entry.
The analysis is started.
In the dialog window you are shown the following information:
•the status of the tests of the selected hardware components
•the progress of the test of the current component
•the total time taken for the tests.
►In order to stop the test click on the Pause button.
The test is interrupted and can be re-activated with the Continue button.
►To stop the test of a previously selected component click on Skip test.
►To stop the ongoing analysis click on Cancel tests.

Analysis
SystemDiagnostics 5
Results
The results of the analysis are automatically shown as follows:
•The hardware components which were tested without any errors are shown.
•If it was not possible to test a hardware component, these components are listed first.
•If an error occurred in a hardware component, this is shown first in the list.

Error elimination
6SystemDiagnostics
Error elimination
Hardware components have undergone the test without any problems
The hardware components can undergo the test without any problems and your system still only
functions with errors.
►Check the configuration of your software.
Some of the software products may possibly disturb each other.
or
►Start the Detailed analysis in order to pinpoint the source of the error where possible.
Hardware component could not be tested
If a hardware component could not be tested, you are shown possible causes as to why the test was
not possible.
►Eliminate this cause and test the component again by specifically selecting the component in
the list of the hardware components to be tested.
Hardware component is faulty
If a hardware component is faulty, a distinction is made between two error types:
•Errors you can eliminate yourself
•Errors you can eliminate with the help of the service.
Errors you can eliminate yourself
►Click on the lamp symbol of the faulty component.
In a new dialog window you receive information about how the problem of the faulty component
can be solved.
Errors you can eliminate with the help of the service.
►Make a note of the displayed DIFS code and the displayed serial number of the faulty
component.
►Click on the lamp symbol to receive more information.
In a new dialog window you receive a list of service telephone numbers, under which you can
obtain help for the hardware problem.