Furman M-85 Merit Series User manual

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2
INTRODUCTION
Thank you and congratulations on your purchase
of
your Merit M-8S Surge Protector and Power
Sequencer. The M-8S represents an excellent com-
bination
of
value and performance and has been
designed to provide many years
of
reliable service.
Please take a moment to read this manual and learn
about the many features and benefits that the Merit
M-8S has to offer.
SAFETY INFORMATION
1.
Please read and follow all instructions.
2.
Please keep these instructions.
3.
Please heed all warnings.
4. WARNING: This device is intended for indoor
use only. Do not use this device
in
or near water.
To
reduce the risk
of
fire
or
electric shock, do not
expose this device to rain or moisture.
5.
CAUTION:
To
reduce risk
of
shock, please dis-
connect the M-8S from AC power before servicing
any equipment connected to the M-8S.
6.
Clean only with dry cloth.
FEATURES
Sequenced Outlets
allows large
AN
systems to be
safely power cycled on and off with a single switch.
Merit Class Surge Protection
Provides basic Line
to Neutral Surge protection with zero ground leak-
age.
RFI/EMI filtration -
Pi
type LCR filter gives greater
than 26dB
of
attenuation from 100 KHz to 1 MHz
Remote Interface
Legacy style interface with Phoe-
nix style connector allows remote operation and
compatibility with Furman legacy equipment.
7.
CAUTION: Do not install near heat sources such
as radiators, heat registers, stoves, or other equip-
ment that may produce intense heat.
8.
Protect power cords from being walked on
or
pinched, particularly at the point where they exit the
device.
9.
Please, only use accessories specified by the
manufacturer.
10. Refer all servicing to qualified personnel. Servic-
ing is required when the unit has been damaged
in
any way
or
fails to operate.
11.
WARNING: Do not use power cord as the main
power disconnect. The device is intended forAC
power sequencing.
12. Do not defeat the safety purpose
of
the ground-
ed plug. A grounded plug has two blades and a
round grounding contact. Ifthe grounding contact
does not fit into your outlet, please consult an elec-
trician for assistance.
13. WARNING: This device must be connected to
an
AC outlet with a protective earth ground connec-
tion.
Thermal
Circuit
Breaker-
Rated 15Amps at
120VAC
Green
LED-
Indicators for status.
9
Outlets-
NEMA5-15R
1
0
ft.
Power Cord -
NEMA 5-15P
3
Year Limited Product
Warranty-
See warranty
documentation at the end
of
this manual
or
online at
www.furmansound.com

FEATURES (Continued)
Sequenced Outlets
Most sound reinforcement professionals realize the
majority
of
equipment damage occurs while devices
are either powered up or powered down. Power
sequencing allows
AN
equipment to be powered
up
in
stages which gives equipment time to sta-
bilize before the next stage
of
equipment is ener-
gized. When powering down, the sequence order
is reversed, which results
in
a soft landing for your
expensive AV equipment.
Although there are many benefits to power sequenc-
ing, perhaps the most well-known is the elimination
of
"Speaker Pop". Speaker Pop is the loud popping
noise that occurs when
AV
components are pow-
ered up simultaneously or out
of
sequence. Most
people have experienced Speaker Pop.
In
addition
to being extremely unsettling, Speaker Pop can
stress or damage sound system components such
as amplifiers and speakers. By delaying the activa-
tion
of
the amplifiers until the low level equipment
has had the opportunity to stabilize, Speaker Pop is
virtually eliminated.
Power Sequencing is also useful
in
preventing nui-
sance breaker trips. Amplifiers can have very high
in-rush currents at power up. Ifmultiple amplifiers
are activated simultaneously, the in-rush currents
sum together and can exceed the capacity
of
the
branch circuit which can cause the circuit breaker
·to trip. The Furman M-8S prevents breaker trips by
sequencing (offsetting) power activations over time.
This offset sequence allows transient load currents
to occur over several seconds rather than all at
once, which prevents nuisance breaker trips.
The turn-on delay intervals are factory preset to 5
seconds per stage. This delay can be increased or
decreased using the rear panel trim pot adjustment
(see "Adjusting the Delay Interval" for details).
In
the event
of
a power outage, all equipment
plugged into an M-8S will lose power simultaneously.
When power is restored, the behavior
of
the M-8S
will depend upon switch settings and how the unit
has been configured:
• If the M-8S has been configured for Maintained
mode and the Sequence switch is
in
the ON posi-
tion, the delayed outlet groups will turn on
in
the
normal delayed sequence order when power is
restored.
• Ifthe M-8S has been configured for Momentary
mode the delay outlets will remain off until activated
by the end user.
Merit Class Surge Protection
The M-8S features Furman's Merit Line to Neutral
Surge protection and RFIIEMI filtration. The Merit
filter is designed to dissipate voltage transients and
protect your equipment from surge events. The
M-8S is also equipped with a Protection OK LED
which provides a visual indication that the M-8S'
surge protection circuit is operational.
Thermal Circuit Breaker
Resettable 15Amp circut breaker.
Sequence On/Off Switch:
The front panel sequence on/off switch sequentially
powers
on
and off the DELAY
1,
2,
and 3 outlets.
The front and rear panel UNSWITCHED outlets are
always on when power is applied to the M-8S.
3

4
FRONTPANELFEATURES--------------------------------------111
0 @
FURMAN.
0
@
DELAY
1,
2,
and 3 Indicators:
DELAY3
The DELAY
1,
2 and 3 indicators always show the
present state
of
the corresponding DELAY
1,
2 and
3 outlets.
In
all cases,
if
the indicator is ON, the out-
let is ON. Ifthe indicator is
OFF,
the outlet is
OFF.
Protection OK Indicator:
Although the Furman Merit Filter assures protection
from transient voltage spikes and surges, nature
can occasionally produce electrical forces that are
beyond the capabilities
of
any surge suppression
device to absorb without sustaining some degree
of
damage.
In
the rare instance
in
which damage oc-
curs, the green "PROTECTION OK" LED indicator
located on your front panel will either dim or extin-
guish completely. Ifthis happens the M-88' surge
protection has been compromised and the unit must
be returned to Furman Sound. Please contact Fur-
man Tech Support or your Furman Dealer.
REAR
PANEL
FEATURES
0
120VAC,
SOISOMZ
,.----UNSWITCHED~
E9
®
1:~
=~~-·
1:~
0
Adjusting
the Delay Interval
The delay interval, which is the time
between the turn-on I turn-off
of
con-
secutive DELAY outlets 1 and
2,
or 2
and
3,
is factory preset to approximately
5 seconds. It is possible to lengthen or
shorten the delay interval by changing
the position
of
the DLY-ADJ trim pot
located on the right side
of
rear panel.
DELAY 1
=~
PROTECTION OK POWER
Power Indicator:
The POWER indicator is illuminated any time power
is applied to the M-88.
Thermal
Circuit
Breaker
Resettable 15Amp circut breaker. If this breaker
"trips" please reduce the load.
Sequence On/OffSwitch:
The front panel on/off switch sequentially powers on
and offthe DELAY
1,
2 and 3 outlets. The front and
rear panel UNSWITCHED outlets are always on.
This on/off switch will operate
in
either MAINTAINED
or MOMENTARY mode.
DELAY2 DELAY 3
~'
0
1:~
=~
11:~
=~I
3(1)
IIEMOTl'POf!T
0
The delay adjustment procedure is simple and re-
quires a small standard screwdriver. The DLY ADJ
(delay adjustment) is a trim pot that is located on the
rear
of
the
M-88
above the legacy interface and to
the left
of
the DIP Switches. Locate the rectangular
slot
in
the center
of
the trim pot and use a screw-
driver to rotate the trim pot to set your desired delay.
The minimum delay (1/2 Second) is achieved when
the trim pot is adjusted fully counter-clockwise. The
maximum delay between stages
(-10
Seconds) is
achieved when the pot is rotated fully clockwise.

REAR PANEL FEATURES (continued)
Remote Interface
The M-8S has a remote interface which can be used
to control the M-8S remotely using a Furman
RS-1
(Maintained) or RS-2 (Momentary) wall switches. In
the most basic, single unit configuration, only two
wires and a switch are required to initiate a remote
ON
or OFF sequence. The switch may be either a
momentary
or maintained-contact type. If a third &
fourth wire are available, an LED "Status Light" can
be installed at the remote switching location to indi-
cate the status
of the M-8S. The pins on the remote
interface are described below:
Remote Interface
0000
T T T T
12V STAT REM GND
REMOTE PORT
Remote Interface
Pin Label Description
1 12V 12VDC @12mA General
Purpose Output
2 STAT Output for driving
an external
status LED
3 REM Input for controlling the
sequencer remotely
4 GND Ground (12VDC Power
Common)
PIN 1 +12VDC (12VDC Voltage Source)
The +12VDC terminal pin is a general purpose,
12VDC voltage source relative to the GND (#4) pin. It
is provided to allow the user to control the operation
of the sequencer by feeding the +12VDC signal back
into the REM terminal input; which is pin #3 on the
same barrier strip.
PIN 2 STATUS
(Output)
The STAT (status) terminal is an output that may be
used to activate an LED to indicate the status
of the
M-8S. If the STAT terminal is high, the M-8S Delay
outlets are either ON,
or are in the process of se-
quencing ON. If the STAT terminal is low, the M-8S
Delay outlets are OFF.
To use the STAT terminal out-
put simply connect an LED between the STAT and
GND with the Cathode (flat) side
of the LED oriented
toward the GND pin (Pin #4). Do not use a series cur-
rent limiting resistor. If the LED does not light when
the remote switch is ON, check the polarity
of the
LED and reverse the leads if necessary.
• Ifthe LED is OFF, the DELAY outputs are OFF
• Ifthe LED is ON, the DELAY outputs are ON
• Ifthe LED is blinking, the DELAY
1, 2 or 3 outputs
are
in transition either from ON to OFF or
OFF to ON
PIN 3 REMOTE
(Input)
The REM (remote) terminal is provided to allow re-
motely connected devices to sequence the M-8S ON
or OFF. The M-8S' REM terminal has been designed
to work with voltages from 5 to 30VDC. Filtering has
been added to this input to prevent false-triggering.
The behavior
of the M-8S is controlled by the com-
bination
of the signal presented at the REM terminal
input, and the arrangement
of the rear panel DIP
switches. Please referto REAR PANEL DIP SWITCH
section (page 6) for more details.
PIN 4 GND (Power)
The GND (ground) terminal pin serves a ground ref-
erence point for all other pins on the Remote Inter-
face. GND can also be fed back into the REM pin
(Pin #3) to activate the sequence when the M-8S has
been configured for GND ON mode. Please note that
the GND terminal on the Remote Interface is not the
same as chassis ground and should never be con-
nected to chassis ground.
5

6
REAR PANEL FEATURES (continued)
Rear Panel DIP Switch
A rear panel three position DIP switch is used to set
the sequence mode (+12V ON, +12V
OFF,
GND ON,
Mom/ Maint) which defines how the M-8S will react
to the signal presented on its REM input. The table
below summarizes the behavior which is described
in
further detail below. Note that DIP switch posi-
tion 2 overrides the setting
of
DIP switch
1,
and DIP
switch 3 overrides switches 1 and
2.
DIP
1
DIP2
DIP
3
MODE
Note:
The
front
panel
SEQUENCE
ON/OFF
switch
acts
as
an
override.
The
SEQUENCE
switch
must
be
1 2 3
12VON
GND
ON
MOM/MNT
in
the
ON
position
for
any
of
the
sequenced
outlets
to
be
activated.
~
·
~~
OFF
OFF
OFF
+12VOFF
Sequences
the
M-8S
ON
when
REM
=
Open
Circuit
···.
FACTORY
DEFAULT
SffiiNG
Sequences
.
the
M-8S
OFF
when
REM
=
12VOC
~~~
ON
OFF
OFF
+12V
ON
Sequences
the
M-8S
ON
when
REM
=
12VDC
Sequences
the
M-8S
OFF
when
REM
=
Open
Circuit
OFF
ON
OFF
GND
ON
~~~
Sequences
the
M-8S
ON
when
REM
is
connected
to
GND
terminal
~~~
ON
ON
OFF
GND
ON
Sequences
the
M-8S
OFF
when
REM
=
Open
Circuit
~~~
OFF
OFF
ON
Momentary
ON
OFF
ON
Momentary
~~~
Sequences
the
M-8S
from
ON
to
OFF
or
OFF
to
ON
each
time
+
12V
is
applied
to
the
REM
input.
~~~
OFF
ON ON
Momentary
~~~
ON ON
ON
Momentary
DIP Switch
position
#1
(Factory default is OFF)
DIP Switch position 1 defines how the M-8S will
behave when +12VDC is applied to the REM pin
on the Remote interface. Ifthis switch is
in
the ON
position, the M-8S will sequence ON when +12V
is applied to the REM input. Ifthis switch
is
in
the
OFF position (+12V OFF) the M-8S will sequence
OFF when +12V is applied to the REM input. DIP
switches 2 and 3 must be
in
the OFF position (Main-
tained mode).
DIP Switch
position
#2 (Factory default
is
OFF)
DIP Switch position 2 defines how the M-8S will
behave when GND is applied to the REM pin on the
Remote interface. Ifthis switch is
in
the
ON
position,
the M-8S will sequence ON when GND
is
applied to
the REM input. Ifthis switch
is
in
the OFF position
the M-8S will follow the behavior defined by DIP
Switch #1. DIP switch 3 must be
in
the OFF position
(Maintained mode).
DIP Switch
position
#3 (Factory default is OFF)
DIP Switch position 3 defines the switching prefer-
ence for switches or devices connected to the REM
pin on the Remote Interface. Ifthis switch is
in
the
ON
position, the M-8S will operate
in
Momentary
mode. Ifthis switch
is
in
the OFF position the M-8S
will operate
in
Maintained mode.
Maintained switches, for example toggle switches
or push-ON
I
push-OFF push button latching
switches maintain their contact position until the
switch is actuated a second time. Thus a switch that
is closed will remain closed until the switch position
is changed (such as the Furman
RS-1
).

REAR PANEL FEATURES
(continued)
-----------------11
Momentary switches, for example non-latching
push buttons, are momentary contact devices that
maintain their contact position (open or closed) only
as long as the switch is held
in
a given position.
When the switch actuator is released, the switch
reverts to its normal position (such as the Fuman
RS-2).
A switch
of
either kind may be used to actuate the
M-8S's remote operation. Maintained switches are
generally most convenient when there is only one
remote switch location used to control the M-8S.
When more than one switching location is required,
momentary switches allow the M-8S to be se-
quenced
ON
or OFF from multiple locations.
Power Indicator:
The POWER indicator is illuminated any time power
is applied to the M-8S. This LED indicates the un-
switched outlets are powered.
CONNECTING MULTIPLE M-8S UNITS TOGETHER
Multiple M-8S units can be linked together (via their
remote interface) to control additional system needs
or requirements. There are two basic connection
methods for the M-8S; Serial and Parallel. The
connection method you use may be series, parallel,
or a combination thereof and will depend upon the
requirements
of
your specific installation.
M-88 in Series Mode:
Series mode connection is normally used when
more than three delay stages are needed. Com-
bining M-8S units
in
series requires an accessory
relay (Furman P/N PS-REL) to trigger secondary
(downstream) units. When connecting M-8S units
in
series, the PS-REL is plugged into one
of
the
DELAY 3 outlets
on
the primary (upstream) unit and
the relay terminals on the PS-REL are connected to
the remote interface
on
the secondary (downstream)
unit. When the DELAY 3 outlets
on
the primary unit
are activated the PS-REL is also activated
-which
triggers the sequence to start
on
the secondary
(downstream) M-8S. Series mode connection can
be repeated for any number of M-8S units. Further
information on the PS-REL can be found
on
the
Furman website: http://www.furmansound.com/pdf/
manuals/PS-REL_manual.pdf
M-88 in Parallel Mode:
Parallel mode can be used to activate loads
in
excess
of
15 Amps by distributing the loads over
one or more M-8S units. When connected
in
paral-
lel (see Figures A and 8, pg. 8) all connected M-8S
units will activate their Delay 1 simultaneously. The
activation times
of
Delay stages 2 and 3 will depend
upon the delay setting
of
each unit. If M-8S units
are operating
in
parallel to increase load capacity,
each unit should be connected to
an
independent
15 to 20 Amp branch circuit and breaker. If
in
doubt,
please consult with a qualified electrician to verify
that your facility can support the load currents
required for your installation.
7

8
CONNECTING MULTIPLE M-8S UNITS IN PARALLEL
Parallel Maintained Mode:
To control multiple M-8S units with a single remote
switch; connect the REM, +12V, terminals
of all units
in parallel (Figure A). Make sure that the DIP #3 is
OFF and the positions
of DIP #1 and DIP #2 on all
connected units are set to the same position. Con-
nect a single maintained switch (such as the Furman
RS-1) to the nearest M-8S.
Parallel Momentary Mode:
To control multiple M-8S units with multiple switches,
use Momentary mode (DIP #3 ON) and connect
the REM, and +12V, terminals
of all units in paral-
lel (Figure B) and connect one
or more momentary
contact switches
in parallel with the REM, and +12V
terminals. All connected units will change state
(from ON to
OFF, or OFF to ON) each time one of
the switches are pressed.
Helpful Hint: Breaker trips or unauthorized access
to the front panel Sequence switch can cause linked
units operating
in Momentary mode to fall out of
sync. To restore sync, press and hold the remote
Fig. A - Three M-8S units configured for Parallel Maintained mode
with LED indicator.
Fig. B - Three M-8S units configured for Parallel Momentary
with LED indicator.
(Figure B) switch for more than 4 seconds. This will
force all linked units into the OFF state. Linked units
can also be re-synced by cycling AC power to all
connected units.
CONNECTING MULTIPLE M-8S UNITS IN SERIES
Series Maintained Mode:
To operate multiple M-8S units in series using a
single remote switch; connect a maintained contact
switch between the REM and +12V on the primary
unit and connect a PS-REL between the DELAY 3
outlet on the primary unit and the REM and +12V
pins on the secondary unit. Continue connecting
M-8S units
in this pattern until all units have been
connected.
When the primary unit sequences ON the PS-REL
will activate as soon as the DELAY 3 outlet on the
primary unit has been activated. This will cause the
secondary unit to begin to sequence on.
PS-REL
PRIMARY M-SS UNIT
SECONDARY M-SS UNIT
~::w=::::::r:::=::;r:J
DIP 1' 2, 3 =OFF 12V STAT REM GND
REMOTE PORT

CONNECTING MULTIPLE M-8S UNITS IN SERIES (continued)
Please note the following:
• In series mode, the DELAY 3 outlets of the primary
unit and the DELAY 1 outlets of the secondary unit
will activate simultaneously.
• When sequencing off series connected units, the
secondary units will begin to sequence off as soon
TROUBLESHOOTING
M-85 shows no signs of life -no lights or activity
• Confirm that unit is receiving 120VAC power.
·Confirm that the front panel breaker is not tripped.
M-85 Power lamp is on, but unit does not sequence
• Confirm that the sequence switch is in the ON.
position.
• Confirm that the signals present
at the remote
interface allow sequencing.
• If
in doubt, return the M-8S to factory default
settings and re-test.
COMPATIBLE FURMAN PRODUCTS
as the DELAY 3 outlets on the primary unit turns
off. This means that both the primary and secondary
units will sequence off at the same time.
In other
words, sequencing
ON and sequencing OFF are not
equivalent. If your installation requires symmetrical
sequencing please consult Furman Technical Sup-
port for other product options.
M-85 Power lamp is on, but PROTECTION OK
LED is dim or off
• Surge protection circuit has been damaged; return
unit
to Furman authorized repair facility for service.
M-85 operates, but trips circuit breaker
• Check toads on all outlets, reduce if necessary.
• Check loads·on
b.ranciJ :circuit; redHce if necessary.
RS-1 -Remote Key Switch RS-2 -Remote Key Switch w/ Push Button
PS -REL -Accessory Relay
9

10
SPECIFICATIONS
Maximum AC Current Rating:
• 15 Amps, 120 VAC (Thermal breaker)
•
ACCord: 14AWGx3, 10 feet, black, fixed,
NEMA5-15P plug
AC Receptacles:
• Convenience Outlet (Front Panel)
1 Un-switched NEMA 15-5R
• Rear Panel Outlets: 2 Un-switched
NEMA 5-15R
(1 duplex),
• 6'Sequef¥6ed,NEMA 5-15Rqa: ol.Jpl~*gs, :each- ··
controlled by separate relay)
Surge Protection:
• AC Surge Protection: Merit Class (sacrificial)
• Spike Protection Mode: Line to neutral, zero ground
leakage
• Max Continuous Operating Voltage: 130V RMS
• Max Clamp Voltage: 500 Volts Peak
·Peak lmpur$e Cu.rre·n,'r··,1~l,'dob:~rT{·p{'
. ... i.-.'
• Energy Rating (2 X 8201-JS): 225 Joules
AC Filtering:
• Pi LCR Filter
• Noise Attenuation: >26d8,
100Khz to 1 MHz
Operating Temperature Range:
• 5C (40F) to 40C (1 05F) degrees
Humidity Range:
• <90°/o rH (Relative Humidity)
THREE YEAR
PRODUCT WARRANTY
Furman warrants to the original purchaser of this product for a
period of three (3) years from the date
of purchase, that the unit
shall be free
of defects in design, material or workmanship, and
Furman will repair or replace any defective unit. Your receipt
is
your proof of purchase.
User Interface:
• Rocker Switch: Front panel, Sequence (ON, OFF)
• Thermal Circuit Breaker: Front panel, push to reset
• Front panel indicators Delay
1, Delay 2, Delay 3,
Power, Protection OK
Control/Status/Triggering (Rear Panel):
• Rear Panel DIP Switches: 12V Mode On/Off,
GND Mode On, Momentary/Maintained
• Potentiometer: Rear panel, time calibration fine tune
delay adjust
• Remote Terminal: +5-30VDC In, 12VDC (12mA) Out
• Remote Terminal: Phoenix type 4-Pin Connector with
Screw terminals; +12V,
STAT, REM, GND
(Class 2 Wiring)
Size:
1. 75" X 19.00" X 6.5" (HWD)- ANSI 1 RU
Mass: 5.3 lbs.
Power
ConsUmption (No Load):· 5 Watts
SafetyAgency:
®·
• C/CSA/US c ~~us
Specifications in this manual are subject to change with-
out notice due to design improvements and upgrades.
CAUTION! WARRANTY LIMITATION
FOR INTERNET PURCHASERS
Furman products purchased through the Internet do not carry a valid
Product Warranty unless purchased from
an Authorized Furman
Internet Dealer and the original factory serial numbers are intact
(they must not have been removed, defaced or replaced
in anyway).
Purchasing from
an Authorized Furman Internet Dealer insures that
the product was intended for consumer use, has passed
all quality
inspections and
is safe. Buying through auction sites or unauthor-
ized dealers may result
in the purchase of salvaged, failed and/
or products not intended for use
in the US. In addition, Authorized
Furman Internet dealers have demonstrated sufficient expertise to
insure warranty compliant installations. For a list
of Authorized
Furman Internet Dealers go to www.furmansound.com

ERIES
POWER
CO
3
YEAR
LIMITED WARRANTY
PLEASE SAVE YOUR SALES RECEIPT! The receipt
is your proof
of
purchase and confirms the product was
purchased at an authorized Furman dealer. It will need
to be submitted to Furman
in
order to process any war-
ranty claims.
Furman, a brand
of
Core Brands LLC., warrants its
M-8S (the "Product") as follows:
Furman warrants to the original purchaser
of
the
product that the product sold hereunder will be free
from defects
in
material and workmanship for a period
of
three years from the date
of
purchase. Ifthe product
does not conform to this Limited Warranty during the
warranty period (as herein above specified), purchaser
shall notify Furman
of
the claimed defects by calling
800-4
72-5555 orvia email (techsupport@furmansound.
com). Ifthe defects are
of
such type and nature as to
be covered by this warranty, Furman shall authorize
purchaser to return the product to Furman. Warranty
claims MUST be accompanied by a copy
of
the original
purchase invoice
or
receipt showing the purchase
date. Shipping charges to Furman must be prepaid
by
the purchaser
of
the product. Furman shall, at its own
expense, furnish a replacement product
or,
at Furman's
option, repair the defective product. Return shipping
charges back to purchaser will be paid by Furman.
THE FOREGOING IS
IN
LIEU OF ALL OTHER WAR-
RANTIES, EXPRESS
OR
IMPLIED, INCLUDING BUT
NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITYAND FIT-
NESS FORA PARTICULAR PURPOSE.
Furman does not warrant against damages
or
defects
arising out
of
improper use or abnormal handling
of
the
product,
or
against defects or damages arising from im-
proper installation. This warranty shall be cancelable by
Furman at its sole discretion ifthe product is modified
in any way without written authorization from Furman
or
Core Brands LLC. This warranty also does not apply
to products upon which repairs have been affected
or
attempted by persons other than pursuant to written
authorization by Furman
or
Core Brands LLC.
THIS WARRANTY IS EXCLUSIVE. The sole and
exclusive obligation
of
Furman shall be to repair
or
replace the defective product
in
the manner and for
the period provided above. Furman shall not have any
other obligation with respect to the products
or
any part
thereof, whether based on contract, tort, strict liability
or
otherwise. Under no circumstances, whether based
on this Limited Warranty
or
otherwise, shall Furman be
liable for incidental, special,
or
consequential damages.
This Limited Warranty states the entire obligation
of
Fur-
man with respect to the product. Ifany part
of
this Limited
Warranty is determined to be void or illegal, the remainder
shall remain
in
full force and effect.
SERVICE
NOTE: All equipment being returned for repair must
have an RMA (Return MaterialsAuthorization) number.
To
receive an RMA number, please contact Furman
Technical Services at [email protected]
or
call, [phone], between the hours
of
6 a.m. and 4
p.m., U.S. Pacific Time.
In
order to issue an RMA number,
Furman will require the Model and Serial Number
of
the
product, your name, address, phone number, and a brief
description
of
the problem. An email address,
if
available,
will be helpful
in
expediting your RMA. Ifthe unit is being
returned for warranty service, further information may be
required to substantiate the warranty status.
Please be sure that your RMAproduct it is adequately
packed and cushioned against damage
in
shipment. We
suggest that you retain and use the original packaging to
ship RMA materials for servicing. Furman assumes no
liability for damages that occur during shipment. The RMA
number should be prominently displayed on the shipping
label or outside
of
the package. Please enclose a note
with the RMA number, the Serial Number, your name,
address, phone number and a brief description
of
the
problem
-failure
to do so may delay diagnosis and repair
Furman Sound and Core Brands LLC. reserve the right to
repackage and return repaired items using packaging ma-
terials deemed appropriate and suitable to for safe transit.
Customer supplied materials, such as blankets, bubble
wrap, packaging foam, and the like may be discarded
if
not suitable for shipment. Additionally, professional con-
tainers such as Road/Flight Cases may be shipped back
separately at the owner's expense
if
Furman Technical
Services determines that the Road
I
Flight Case is unsuit-
able for the safe return
of
the RMA Materials.
Units under warranty shall be returned free
of
charge as
stated
in
the Limited Warranty section
of
this manual. If
you have any questions, please contact Furman Technical
Services between 6 a.m. and 4 p.m., U.S. Pacific Time,
[phone],
or
via email techsupport@furmansound.
com
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