GE ZIDS240WSS - Monogram 24" Double Drawer... User manual

Owner’s
Manual
Double-Drawer
Built-In Refrigerator
ZIDI240
ZIDS240
monogram.com

2
Introduction
Your new Monogram double-drawer refrigerator makes an eloquent statement of st le,
convenience and kitchen planning flexibilit . Whether ou chose it for its purit of design
or the assiduous attention to detail, ou will find that our Monogram double-drawer
refrigerator’s superior blend of form and function will delight ou for ears to come.
The information on the following pages will help ou operate and maintain our
double-drawer refrigerator properl .
If ou have an other questions, visit our Website at: monogram.com
Consumer Information
Double-Drawer Refrigerator
Contents
Care and Cleaning . . . . . . . . . . . . . . . . . .11, 12
Consumer Services . . . . . . . . . . . . . . . . . . . .19
Controls and Features . . . . . . . . . . . . . . .8–10
Model and Serial Numbers . . . . . . . . . . . . . . .2
Problem Solver . . . . . . . . . . . . . . . . . . . . .13–15
Repair Service . . . . . . . . . . . . . . . . . . . . . . .3, 19
Safet Instructions . . . . . . . . . . . . . . . . . . . .4–7
Warrant . . . . . . . . . . . . . . . . . . . . .Back Cover
Before
using your
double-
drawer
refrigerator
Read this manual carefull . It is intended to
help ou operate and maintain our new
double-drawer refrigerator properl .
Keep it hand for answers to our
questions.
If ou don’t understand something or
need more help, there is a list of toll-free
consumer service numbers included in
the back section of this manual.
OR
Visit our Website at: monogram.com
Write
down the
model &
serial
numbers
You will find them on a label on the ceiling
inside the double-drawer refrigerator. Please write these numbers here:
Model Number
Serial Number
Use these numbers in an correspondence
or service calls concerning our double-
drawer refrigerator.

3
Consumer Information
Double-Drawer Refrigerator
If you received
a damaged
appliance
The warrant does not cover damage
caused after deliver . Immediatel contact the dealer (or builder) that sold ou the double-drawer
refrigerator.
Remove
packaging
Before using, be sure all packing materials
and tape have been removed.
To assure no damage is done to the finish
of the product, the safest wa to remove
the adhesive left from packaging tape on
new appliances is an application of
household liquid detergent. Appl with
a soft cloth and allow to soak. Wipe dr
and then appl an appliance polish to
thoroughl clean and protect the surface.
If you need
service
To obtain service, see the Consumer
Services page in the back of this manual.
We are proud of our service and want ou
to be pleased. If for some reason ou are
not happ with the service ou receive,
here are steps to follow for further help.
For customers in the USA:
FIRST, contact the people who serviced our
appliance. Explain wh ou are not pleased.
In most cases, this will solve the problem.
NEXT, if ou are still not pleased, write
all the details—including our phone
number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
For customers in Canada:
FIRST, contact the people who serviced our
appliance. Explain wh ou are not pleased.
In most cases, this will solve the problem.
NEXT, if ou are still not pleased, write
all the details—including our phone
number to:
Manager, Consumer Relations
Mabe Canada Inc.
1 Factor Lane, Suite 310
Moncton, N.B. E1C 9M3
fter
installation
is completed
• Promptl inspect our new Monogram
double-drawer refrigerator. If it has been
damaged, contact the Installer or Dealer
immediatel .
• This double-drawer refrigerator must
be properl leveled to ensure correct
drawer alignment and drawer closure.
Contact the Installer if the unit is not level.
• The unit should be centered in the
opening. The front face of the drawer will
be flush with adjacent cabinetr . Contact
the installer if clearance is not correct.
• Test the drawer. Carefull open and close
the drawer. The drawer should not rub or
catch on adjacent cabinetr . Notif the
installer if the drawer makes contact with
cabinetr .
Please Contact the Installer or Dealer if
you experience any of these problems.
Your custom panel (ZIDI240 model onl )
double-drawer refrigerator is shipped with
two toekicks, a stainless steel and a black
toekick. For shipping purposes, one of
the toekicks will be secured to the back or
on the inside of the unit, and the second will
be installed on the unit. Keep the unused
toekick and other unused or removed parts
for possible future use.
Save time
& money
Before ou request service, check the
Problem Solver in the back of this manual. It lists causes of minor operating problems that ou can correct ourself.

4
IMPORTANT SAFETY INSTRUCTIONS
RE D ND S VE THESE INSTRUCTIONS
wARNING:When using
this appliance, alwa s exercise basic safet
precautions, including the following:
•Double-drawer refrigerators are
designed to be built-in only. They cannot
be used free-standing.
•Use this appliance only for its intended
purpose as described in this Owner’s
Manual.
•This double-drawer refrigerator must be
properly installed in accordance with the
Installation Instructions before it is used.
•Do not allow children to climb, stand
or hang on the shelves in the double-
drawer refrigerator. The could damage
the double-drawer refrigerator and
seriousl injure themselves.
•Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
•Keep fingers out of the “pinch point”
areas: clearances between the drawer
and between the drawer and cabinet are
necessaril small. Be careful closing the
drawer when children are in the area.
•Unplug your double-drawer refrigerator
before cleaning or making repairs.
NOTE: We strongl recommend that an
servicing be performed b a qualified
individual.
wDANGER: RISK OF CHILD ENTR PMENT
Child entrapment and suffocation
are not problems of the past. Junked or
abandoned refrigeration products are
still dangerous…even if the will sit for “just
a few da s.” If ou are getting rid of our
old appliance, please follow these
instructions to help prevent accidents.
Before You Throw Away Your Old
Refrigeration Product:
• Take off the doors.
• Leave the shelves in place so that children
ma not easil climb inside.
REFRIGER NTS
All refrigeration products contain
refrigerants, which under federal law must
be removed prior to product disposal.
If ou are getting rid of an old refrigeration
product, check with the compan handling
the disposal about what to do.

5
IMPORTANTES INSTRUCTIONS DE SÉCURITÉ
LIRE ET CONSERVER CES INSTRUCTIONS
wAVERTISSEMENT :
Lorsque vous utilisez l’appareil, observez
toujours certaines précautions de base,
notamment :
•Les réfrigérateurs à deux tiroirs sont
conçus pour être encastrés uniquement.
Ils ne peuvent pas être séparés.
• N’utilisez l’appareil que pour son usage
prévu, comme décrit dans le présent
manuel.
• Installez le réfrigérateur à deux tiroirs
conformément aux directives
d’installation avant de l’utiliser.
• Ne laissez pas les enfants grimper,
s’asseoir, se tenir debout ni se pendre
aux clayettes du réfrigérateur à deux
tiroirs. Ils pourraient endommager
le réfrigérateur à deux tiroirs et
se blesser gravement.
• N’entreposez et n’utilisez pas
d’essence ou autres vapeurs et
liquides inflammables à proximité
de cet appareil ou de tout autre
appareil électroménager.
• Éloignez les doigts des parties du
réfrigérateur où l’on peut facilement
se pincer : les espaces entre les tiroirs
et entre les tiroirs et les placards sont
toujours étroits. So ez prudent lorsque
vous fermez les tiroirs de l’appareil en
présence des enfants.
• Débranchez votre réfrigérateur
à deux tiroirs avant de le nettoyer
et de le réparer.
REMARQUE : Nous vous recommandons
vivement de confier toute réparation à
un technicien qualifié.
wDANGER : RISQUES POUR LES ENF NTS
Les enfants pris au piège ou morts
d’asph xie sont toujours d’actualité.
Les appareils de réfrigération abandonés
sont toujours aussi dangereux, même
si on n’attend que “quelque jours” pour
s’en débarasser. Si vous ne gardez pas
votre ancien appareil, veuillez suivre
les directives ci-dessous afin de prévenir
les accidents.
Avant de vous débarasser de votre vieux
appareil de réfrigération :
• Démontez les portes.
• Laissez les cla ettes en place afin
d’empêcher les enfants de grimper
à l’intérieur.
RÉFRIGÉR NTS
Tous les appareils de réfrigération
contiennent des refrigerants qui,
conformément aux lois fédérales,
doivent être enlevés avant toute
élimination de l’appareil.
Si vous vous débarrassez de vieux appareils
de réfrigération, vérifiez, auprès de la
société qui s’occupe de leur élimination,
ce que vous devez faire.

6
S VE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut
or remove the third (ground) prong from
the power cord. For personal safety, this
appliance must be properly grounded.
The power cord of this appliance is
equipped with a 3-prong (grounding) plug
which mates with a standard 3-prong
(grounding) wall outlet to minimize the
possibilit of electric shock hazard from
this appliance.
Have the wall outlet and circuit checked
b a qualified electrician to make sure
the outlet is properl grounded.
Where a standard 2-prong wall outlet
is encountered, it is our personal
responsibilit and obligation to have
it replaced with a properl grounded
3-prong wall outlet.
Use of a GFI (Ground Fault Interrupter) is
not recommended for the double-drawer
refrigerator.
The appliance should alwa s be plugged
into its own individual electrical outlet
which has a voltage rating that matches
the rating plate. This provides the best
performance and also prevents overloading
house wiring circuits which could cause
a fire hazard from overheated wires.
DO NOT USE AN ADAPTER
PLUG TO CONNECT THE
DOUBLE-DRA ER
REFRIGERATOR TO
A 2-PRONG OUTLET.
DO NOT USE AN EXTENSION
CORD ITH THIS
APPLIANCE.
Never unplug an appliance b pulling on
the power cord. Alwa s grip the plug firml
and pull straight out from the outlet.
Repair or replace immediatel all
power cords that have become fra ed or
otherwise damaged. Do not use a cord that
shows cracks or abrasion damage along its
length or at either end.
When moving the appliance, be careful
not to roll over or damage the power cord.

7
CONSERVEZ CES DIRECTIVES
IMPORTANTES INSTRUCTIONS DE SÉCURITÉ
R CCORDEMENT ÉLECTRIQUE
Ne coupez ni retirez en aucun cas
la troisième broche (mise à la terre)
de la fiche du cordon d’alimentation.
Pour votre sécurité, cet appareil doit
être correctement mis à la terre.
Le cordon d’alimentation de cet appareil
est muni d’une fiche à 3 broches (mise à
la terre) qui se branche dans une prise
mural ordinaire à 3 alvéoles (mise à la terre)
pour réduire au minimum les risques du
chocs électriques.
Faites examiner la prise de courant et
le circuit par un électricien qualifié pour
vous assurer que la prise est correctement
mise à la terre.
Si la prise murale est du t pe standard
à 2 alvéoles, il vous incombe de la faire
remplacer par une prise à 3 alvéoles
correctement mise à la terre.
L’utilisation d’un disjoncteur de fuite
à la terre est recommandée pour le
réfrigérateur à deux tiroirs.
L’appareil doit toujours être branché
dans sa propre prise de courant, dont
la tension nominale est identique à
celle indiquée sur la plaque signalétique.
Cette précaution est recommandée pour
garantir un rendement optimum et éviter
une surcharge des circuits électriques de
la résidence, ce qui pourrait créer un risque
d’incendie par surschauffe des fils.
N’UTILISEZ JAMAIS
UNE PRISE À ADAPTATEUR
POUR LE RÉFRIGÉRATEUR À
DEUX TIROIRS À UNE PRISE
BIPOLAIRE.
N’UTILISEZ JAMAIS DE
RALLONGE AVEC CET
APPAREIL.
Ne débranchez jamais l’appareil en
tirant le cordon d’alimentation. Saisissez
fermement la fiche du cordon et tirez droit
pour la retirer de la prise.
Réparez ou remplacez immédiatement tout
cordon effiloché ou endommagé. N’utilisez
pas un cordon fendillé ou présentant des
signes d’usure.
Lorsque vous déplacez l’appareil, faites
attention de ne pas la faire rouler sur
le cordon d’alimentation afin de ne pas
l’endommager.

8
Controls and Features
Double-Drawer Refrigerator
Unit ON/OFF
This pad stops cooling in the double-drawer
refrigerator, turns off the temperature
controls and removes power to the light
circuit.
Press this pad for a minimum of 3 seconds
to turn the double-drawer refrigerator on or
off or unplug the unit for long vacations or
absences, or when cleaning the unit or
changing the light bulb.
Temperature
control
The temperature displa shows the
actual temperature of the double-drawer
refrigerator. The actual temperature ma
var slightl from the set temperature
based on factors such as drawer opening,
amount of food and room temperature.
To change the temperature setting, press
the WARMER or COLDER pads until ou
reach the desired set temperature. After
5 seconds, the displa will return to the
actual temperature.
Allow 12–24 hours for the double-drawer
refrigerator to reach the temperature ou
have set.
Temperature Settings
Minimum: 34°F (1.1°C)
Maximum: 45°F (7.2°C)
Interior fan
The interior fan located in the rear wall
of the double-drawer refrigerator ma run
for extended periods due to usage and
ambient temperature. This is normal. See
Normal operating sounds in Problem Solver
section for additional information about the
fans. The interior fan will turn off when the
drawer is opened.
Child control
lockout
This child control lockout feature prevents
unwanted changes to our temperature
settings.
After the desired temperature is set, the
temperature can be locked. To lock, press
both the +and –pads at the same time for
five seconds. To unlock, press both +and –
pads for five seconds.

9
Controls and Features
Double-Drawer Refrigerator
Snugger
The snugger attached to the glass divider
helps prevent tipping, spilling or sliding
of small items when the top drawer is
opened. Lift the lock down lever near the
top of the snugger, then move it to fit our
needs. Press the lever down to lock the
snugger in place.
The snugger is dishwasher safe,
top rack onl .
Glass
divider
The top drawer has a moveable, tempered
glass divider for separating and organizing
foods. The divider can be placed in one of
two locations.
To remove the divider, lift up until divider
clears the rear and front retaining slots.
To replace the divider, slide into one of
the divider locations.
The glass divider is dishwasher safe,
top rack onl .
Divider locations
Glass divider
Lever
Snugger
ssembly
instructions
To remove:
1. Lift the glass divider assembl out of
the drawer b grasping the glass divider
and snugger where the lever is located.
Sit the assembl on a sturd surface.
2. Lift the lever.
3. Slide the snugger off the glass divider.
4. Remove the lever from the snugger b
lifting the lever up and sliding it down
and out of the assembl .
NOTE: The glass divider, snugger
and lever can be cleaned on the
top rack of a dishwasher.
To replace or relocate:
1. Reassemble lever into snugger b sliding
the lever up into place.
2. Slide glass divider into the snugger.
The lever must be installed before sliding
the divider into the snugger.
3. Put the glass divider assembl in the
desired divider location in the top drawer.
Lever
Snugger
Glass
divider
Lever
Locked
Unlocked
(1)
(2)

10
Controls and Features
Double-Drawer Refrigerator
Food
storage
pan
The bottom drawer offers a pan for
storage of smaller items. The pan slides
easil to allow storage of and access to
larger items in the drawer below.
The pan can be removed, allowing
ou to carr food to the countertop for
preparation or to allow storage space
for large food items.
The food storage pan is dishwasher safe,
top rack onl .
Shelf
The top drawer features a shelf that can
fold down for storage of smaller containers,
or fold up for storage of larger items on the
drawer bottom.
To fold up the shelf, lift to the right until it
rests in place against the right side.
The shelf is dishwasher safe, top rack onl .
Drawer
lights
The brilliant full-width LED lighting
in either drawer illuminates when the
drawer is opened.
Shelf
Sliding
pan

11
Care and Cleaning
Double-Drawer Refrigerator
Drawer
gasket
The vin l gasket ma be cleaned with mild
soap and water, or a baking soda solution.
Rinse well.
Turn the double-drawer refrigerator OFF or unplug the unit before cleaning.
Turn the double-drawer refrigerator OFF b pressing the button on the control panel
a minimum of 3 seconds until the light turns off.
In the event
of a power
failure
If the power fails, open the drawer
as infrequentl as possible to maintain
the temperature.
Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
Preparing
for vacation
For long vacations or absences,
remove food and turn the double-drawer
refrigerator OFF. Clean the interior
(see Cleaning the Inside section)
For shorter vacations, remove perishable
foods and leave controls at regular settings.
However, if the room temperature is
expected to drop below 55°F (13°C), follow
the same instructions as for long vacations.
Preparing
to move
Secure all loose items such as the shelf,
divider and snugger b taping them
securel in place to prevent damage.
IMPORTANT: Be sure the double-drawer
refrigerator stays in an upright position
during moving.
For your
safety

12
Care and Cleaning
Double-Drawer Refrigerator
Cleaning
the outside
Drawer handles and trim—Clean with
a cloth dampened with soap water.
Dr with a soft cloth.
Keep the outside clean. Wipe with a clean
cloth lightl dampened with mild liquid dish
detergent. Dr with a clean, soft cloth.
Do not wipe the refrigerator with a soiled
dish cloth or wet towel. These ma leave
a residue that can damage the finish.
Do not use scouring pads, powdered
cleaners, bleach or cleaners containing
bleach because these products can scratch
and damage the finish.
Stainless Steel—Regularl clean and polish
the stainless steel exterior and handle with
a commerciall available stainless steel
cleaner such as Stainless Steel Magic™
to preserve and protect the fine finish.
Stainless Steel magic is available through
GE Parts and Accessories, 800.626.2002
or monogram.com. Order part number
WX10X15.
To avoid scratching the fine finish of the
stainless steel, wipe in the same direction
as the grain when polishing or cleaning
any stainless steel surface. The grain on
the double-drawer refrigerator runs top
to bottom.
Do not use appliance wax or polish on
the stainless steel.
Turn the double-drawer refrigerator OFF or unplug the unit before cleaning.
Turn the double-drawer refrigerator OFF b pressing the button on the control panel
a minimum of 3 seconds until the light turns off.
Cleaning
the inside
Unplug the double-drawer refrigerator
before cleaning. If this is not practical,
turn the unit OFF and wring excess
moisture out of the cloth or sponge
when cleaning around switches, lights
or controls.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda
to a quart (1 liter) of water. This both cleans
and neutralizes odors. Thoroughl rinse and
wipe dr .
Other parts of the double-drawer
refrigerator—including the drawer gaskets,
divider, snugger, shelf and sliding pan—can
be cleaned the same wa .
The glass divider, snugger, lever, shelf and
food storage pan are dishwasher safe,
top rack onl .
Avoid cleaning cold glass divider and
snugger with hot water because the
extreme temperature difference may
cause them to break. Handle glass shelves
carefully. Rough handling of tempered
glass can cause it to shatter.
For your
safety

13
•You ma hear cracking or popping sounds
when the appliance is first plugged in.
This happens as the appliance cools to
the correct temperature.
•Electronic dampers click open and closed to
provide optimal cooling and energ savings.
•The electronic control board ma cause
a clicking sound when rela s activate to
control appliance components.
•Expansion and contraction of cooling
coils during and after defrost can cause
a cracking or popping sound.
•The flow of refrigerant through the freezer
cooling coils ma make a gurgling noise
like boiling water.
•Water dropping on the defrost heater can
cause a sizzling, popping or buzzing sound
during the defrost c cle.
•A water dripping noise ma occur during
the defrost c cle as ice melts from the
evaporator and flows into the drain pan.
•Closing the drawer ma cause a gurgling
sound due to pressure equalization.
HUMMM...
WHOOSH...
CLICKS, POPS,
CRACKS and CHIRPS
ATER SOUNDS
Do you hear hat I hear? These sounds are normal.
•The new high efficienc compressor
ma run faster and longer than our
old appliance and ou ma hear a
high-pitched hum or pulsating sound
while it is operating.
•Sometimes the appliance runs for an
extended period, especiall when the
drawers are opened frequentl .
•You ma hear a whooshing sound when
the drawers close. This is due to pressure
equalizing within the appliance.
•The cabinet fan runs continuousl except
when the drawer is opened.
•You ma hear the fans spinning at
high speeds. This happens when the
appliance is first plugged in, when the
drawer is opened frequentl or when
a large amount of food is added to
the appliance. The fans help maintain
desired temperatures.
•If the drawer is open for over 3 minutes,
ou ma hear the fans come on in order
to cool the light bulbs.
•The fans change speeds in order to
provide optimal cooling and energ savings.
The Problem Solver
Double-Drawer Refrigerator
Normal
operating
sounds
Newer appliances sound different from older appliances. Modern appliances have more
features and use newer technolog .

14
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
APPLIANCE DOES • Appliance is so quiet that most of the time ou will hear low or
NOT OPERATE no operating noise.
• Appliance ma be in defrost c cle when compressor motor does not
operate for about 30 minutes.
• Controls are set to OFF. Press ON/OFF button on control panel for
a minimum of 3 seconds.
• If interior light is not on, appliance ma not be plugged in at wall
outlet. Push the plug completel into the wall outlet.
• The fuse is blown/circuit breaker is tripped. Replace fuse or reset
the breaker.
• The appliance is in showroom mode. Unplug it and plug it back in.
VIBRATION OR • Adjust the leveling legs as shown in the Installation Instructions.
RATTLING (Slight
vibration is normal.)
• Normal when appliance is first plugged in. Wait 24 hours for the
appliance to completel cool down.
• Often occurs when large amounts of food are placed in appliance.
This is normal.
• Drawer left open or package holding drawer open.
• Hot weather or frequent drawer openings. This is normal.
• Temperature control set at the coldest setting.
See Temperature Control.
• Temperature control not set cold enough. See Temperature Control.
• Warm weather or frequent drawer openings.
• Drawer left open for long time.
• Package ma be holding drawer open.
FROST OR ICE • Too frequent or too long drawer openings.
CRYSTALS ON
REAR ALL
The Problem Solver
Double-Drawer Refrigerator
COMPRESSOR MOTOR
OPERATES FOR LONG
PERIODS OR CYCLES ON
AND OFF FREQUENTLY
FRESH FOOD
OR FREEZER
COMPARTMENT
TOO ARM

15
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
APPLIANCE • Interior needs cleaning. See Care and Cleaning.
HAS ODOR • Keep open box of baking soda in appliance; replace ever 3 months.
DRA ER NOT • Drawer gasket is sticking or folding over. Appl petroleum jell or
CLOSING PROPERLY paraffin wax to the face of the gasket.
• The drawer is hitting an internal component inside the appliance.
Adjust interior components to prevent interference.
MOISTURE FORMS • Not unusual during periods of high humidit . Wipe surface dr .
ON OUTSIDE OF • Drawer left open or package holding drawer open.
APPLIANCE
MOISTURE • Too frequent or too long drawer openings.
COLLECTS INSIDE • In humid weather, air carries moisture into appliance when drawers
are opened.
INTERIOR LIGHT • No power at outlet.
DOES NOT ORK • Light needs replacing. Call GE Consumer Service at 1.800.444.1845
for light replacement.
HOT AIR FROM • Normal air flow cooling motor. In the refrigeration process, it is
BOTTOM OF normal that heat be expelled in the area under the appliance.
APPLIANCE Some floor coverings are sensitive and will discolor at these safe
and normal temperatures.
APPLIANCE • Adaptive defrost keeps compressor running during drawer openings.
NEVER SHUTS OFF This is normal. The appliance will c cle off after the drawer remains
BUT TEMPERATURES closed for 2 hours.
ARE OK • Normal operation in extreme temperatures.
• Unit just plugged in. Allow 24 hours for the s stem to stabilize.
• Drawer open for too long. Allow 24 hours for the s stem to stabilize.
• Warm contents added to appliance. Allow 24 hours for the s stem
to stabilize.
• Defrost c cle is in process. Allow 24 hours for the s stem to stabilize.
TEMPERATURE • Temperature ma be in lockout mode. Press both +and –pads for
ILL NOT ADJUST 5 seconds to unlock the temperature.
The Problem Solver
Double-Drawer Refrigerator
ACTUAL TEMPERATURE
NOT EQUAL TO
SET TEMPERATURE

16
Notes
Double-Drawer Refrigerator

17
Notes
Double-Drawer Refrigerator

18
Notes
Double-Drawer Refrigerator

19
With the purchase of your ne Monogram appliance,
receive the assurance that if you ever need information or
assistance from GE, e ill be there. All you have to do is
call—toll-free!
GE Ans er
Center
®
In the USA:
800.626.2000
Whatever our question about an Monogram major appliance, GE Answer Center®
information service is available to help. Your call—and our question—will be answered
promptl and courteousl . And ou can call an time. GE Answer Center®service is open
24 hours a da , Monda through Saturda .
OR
Visit our Website at: monogram.com
In Canada, call 1.800.561.3344.
In-Home Repair
Service
In the USA:
800.444.1845
In Canada:
1.800.561.3344
A GE consumer service professional will provide expert repair service, scheduled at a time that’s
convenient for ou. Man GE Consumer Service compan -operated locations offer ou service
toda or tomorrow, or at our convenience (7:00 a.m. to 10:00 p.m. weekda s, 8:00 a.m. to
6:00 p.m. Saturda and Sunda ). Our factor -trained technicians know our appliance inside
and out—so most repairs can be handled in just one visit.
In Canada: Monda to Frida , 7:00 a.m. to 8:00 p.m. and Saturda 8:00 a.m. to 5:00 p.m. EDST.
Service
Contracts
In the USA:
800.626.2224
In Canada:
1.800.561.3344
You can have the secure feeling that GE Consumer Service will still be there after our
warrant expires. Purchase a GE contract while our warrant is still in effect and ou’ll
receive a substantial discount. With a multiple- ear contract, ou’re assured of future
service at toda ’s prices.
Parts and
Accessories
In the USA:
800.626.2002
In Canada:
1.800.561.3344
Individuals qualified to service their own appliances can have parts or accessories sent
directl to their home. The GE parts s stem provides access to over 47,000 parts…and
all GE Genuine Renewal Parts are full warranted. VISA, MasterCard and Discover cards
are accepted.
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
For Customers
With Special
Needs…
In the USA:
800.626.2000
GE offers Braille controls for a variet of GE appliances, and a brochure
to assist in planning a barrier-free kitchen for persons with limited
mobilit .
Consumers with impaired hearing or speech who have access to a TDD or
a conventional telet pewriter ma call 800.TDD.GEAC (800.833.4322) to
request information or service.
Consumer Services
Double-Drawer Refrigerator

YOUR MONOGRAM DOUBLE-DRAWER REFRIGERATOR WARRANTY
Staple sales slip or canceled c eck ere. Proof of original
purc ase date is needed to obtain service under warranty.
Warranty
Double-Drawer Refrigerator
WHAT IS
COVERED
From the Date
of the Original
Purchase
LIMITED ONE-YEAR WARRANTY
For one year from date of original purc ase, we will provide, free of c arge, parts and service labor in your ome
to repair or replace any part of the unit t at fails because of a manufacturing defect.
LIMITED FIVE-YEAR WARRANTY
For five years from date of original purc ase, we will provide, free of c arge, parts and service labor
in your ome to repair or replace any part of the sealed refrigerating system (t e compressor, condenser,
evaporator and all connecting tubing) t at fails because of a manufacturing defect.
T is warranty is extended to t e original purc aser and any succeeding owner for products purc ased for
ordinary ome use in t e 48 mainland states, Hawaii, Was ington, D.C. or Canada. If t e product is located in
an area w ere service by a GE Aut orized Servicer is not available, you may be responsible for a trip c arge
or you may be required to bring t e product to an Aut orized GE Service location for service. In Alaska t e
warranty is t e same except t at it is LIMITED because you must pay to s ip t e product to t e service s op
or for t e service tec nician’s travel costs to your ome.
All warranty service will be provided by our Factory Service Centers or by our aut orized Customer Care®
servicers during normal working ours.
S ould your appliance need service, during warranty period or beyond, in t e USA call 800.444.1845. In
Canada: 800.561.3344. Please ave your serial number and model number available w en calling for service.
Some states/provinces do not allow t e exclusion or limitation of incidental or consequential damages, so t e
above limitation or exclusion may not apply to you. T is warranty gives you specific legal rig ts, and you may
also ave ot er rig ts w ic vary from state to state/province to province. To know w at your legal rig ts are
in your state/province, consult your local or state/provincial consumer affairs office or your state’s Attorney
General.
Warrantor n USA: General Electr c Company,
Lou sv lle, KY 40225
Warrantor n Canada: Mabe Canada Inc.
WHAT IS NOT
COVERED
• Serv ce tr ps to your home to teach you how
to use the product.
• Replacement of house fuses or resett ng of c rcu t
breakers.
• Damage to the product caused by acc dent, f re,
floods or acts of God.
• Fa lure of the product f t s used for other than
ts ntended purpose or used commerc ally.
• Damage caused after del very.
• Improper nstallat on, del very or ma ntenance.
If you have an nstallat on problem, contact
your dealer or nstaller. You are respons ble for
prov d ng adequate electr cal, plumb ng and
other connect ng fac l t es.
• Replacement of the l ght bulbs, f ncluded.
• Loss of food due to spo lage ( n the USA only).
• Inc dental or consequent al damage caused
by poss ble defects w th th s appl ance.
• Product not access ble to prov de requ red
serv ce.
197D5891P012
49-60434-1
Printed in Slovenia
08-07 JR
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in
t is Limited Warranty. Any implied warranties, including t e implied warranties of merc antability or
fitness for a particular purpose, are limited to one year or t e s ortest period allowed by law.
GE Consumer & Industr al
Appliances
General Electric Company
Louisville, KY 40225
ge.com