GE GTW750CPLDG How to use

31-9281
Technical Service Guide
GE 27 Inch Top Load Washer
January 2018
GTW750CPLDG
GTW750CSLWS

– 2 –
Safety Information
IMPORTANT SAFETY NOTICE
The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic, and mechanical experience. Any attempt to repair a
major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible for the
interpretation of this information, nor can it assume any liability in
connection with its use.
WARNING
To avoid personal injury, disconnect power before servicing
this product. If electrical power is required for diagnosis or test
purposes, disconnect the power immediately after performing the
necessary checks.
RECONNECT ALL GROUNDING DEVICES
If grounding wires, screws, straps, clips, nuts, or washers used to
complete a path to ground are removed for service, they must be
returned to their original position and properly fastened.
GE Appliances, a Haier Company
Technical Service Guide
Copyright © 2018
All rights reserved. This service guide may not be
reproduced in whole or in part in any form without written
permission from GE Appliances, a Haier Company.

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Table of Contents
Safety Information ........................................................................................................................2
Table of Contents..........................................................................................................................3
Safety Requirements ....................................................................................................................5
Nomenclature ...............................................................................................................................6
Introduction ...................................................................................................................................7
Control Features ...........................................................................................................................8
3URGXFW6SHFL¿FDWLRQV ..................................................................................................................18
Water Levels .........................................................................................................................18
Component Locator Views ...........................................................................................................19
Underside Top Cover 750 Model ..........................................................................................19
Tub Assembly 750 Model .....................................................................................................20
Backsplash Assembly Electronic 750 Model ........................................................................21
Control Board Electronic 750 Models ...................................................................................21
Bottom View .........................................................................................................................22
Diagnostics ...................................................................................................................................23
Consumer Error Mode (CEM) ...............................................................................................23
Field Service Mode ...............................................................................................................23
Service Mode Tests ..............................................................................................................24
Fault Codes ..........................................................................................................................27
Personality ID .......................................................................................................................34
Cabinet and Structure...................................................................................................................35
Backsplash ..........................................................................................................................35
Glass Lid Assembly ..............................................................................................................36
Metal Lid Assembly ..............................................................................................................36
Lid Latch ..............................................................................................................................36
Lid Switch/Lock Assembly ....................................................................................................37
Lid Hinge ..............................................................................................................................38
Impeller ................................................................................................................................38
Top Cover .............................................................................................................................39
Basket Assembly ..................................................................................................................39
(Continued next page)

– 4 –
Cabinet/Apron Assembly ......................................................................................................40
Leveling Legs .......................................................................................................................40
Fill System ....................................................................................................................................41
Water Valve ..........................................................................................................................41
Thermistor.............................................................................................................................42
Bleach/Bulk Tank Funnel .....................................................................................................42
Dispensers ............................................................................................................................43
Bulk Detergent Tank .............................................................................................................46
Aspirator ...............................................................................................................................47
Water Levels .........................................................................................................................48
Pressure Sensor ...................................................................................................................49
Wash System ...............................................................................................................................50
Recirculation Pump ..............................................................................................................50
Drain System ................................................................................................................................51
Drain Pump ...........................................................................................................................51
Drain Hose External .............................................................................................................52
Drain Hose Internal ...............................................................................................................52
Drive System ................................................................................................................................53
Drive Belt ..............................................................................................................................53
Drive/Transmission Pulleys ..................................................................................................53
Speed/Hall Sensor ................................................................................................................54
Drive Motor ...........................................................................................................................55
Mode Shifter .........................................................................................................................56
Platform/Transmission Assembly ..........................................................................................57
Main Harness Assembly .......................................................................................................58
Riser .....................................................................................................................................59
Schematics / Wiring Diagrams .....................................................................................................60
Index .............................................................................................................................................62
Table of Contents (continued)

– 5 –
GE Factory Service Employees are required to use safety glasses with side shields, safety gloves and
steel toe shoes for all repairs.
Prior to disassembly of the washer to access components, GE
Factory Service technicians are REQUIRED to follow the Lockout /
Tagout (LOTO) 6 Step Process:
Safety Requirements
Steel Toed Work Boot Electrically Rated Glove and
Dyneema® Cut Resistant
Glove Keeper
Dyneema®Cut Resistant
Glove
Plano Type Safety Glasses
Prescription Safety Glasses
Safety Glasses must be ANSI
Z87.1-2003 compliant
Brazing Glasses
Cut Resistant Sleeve(s)
Step 1
Plan and Prepare
Step 4
Apply LOTO device and lock
Step 2
Shut down the appliance
Step 5
Control (discharge) stored
energy
Step 3
Isolate the appliance
Step 6
“Try It” verify that the appliance
is
locked out

– 6 –
Series 1: 1 - 9
Series 2: 1 - 9
4 = 24" Unitized
7 = 27" Unitized
Series 3: 1 - 9 Washer Only
Platform
W: Washer
D: Vented Dryer - Std
V: Vented Dryer - Long
C: Condenser Dryer
H: Heat Pump
Z: Flat Back Dryer - Long
X: Flat Back Dryer - Std
&RQ¿JXUDWLRQ
F: Front Load
T: Top Load - Rear Control
N: Top Load - Front Control
U: Unitized
Nomenclature
The model tag is located at the right bottom edge of the lid.
The mini manual is in a storage bag on the inside bottom left of the cabinet.
Mini (Maxi) Manual
Model Number
Brand
G: GE
H: Hot Point
M0RႇDWW
Partner Type:
P: Premium Cost (color)
H: Home Depot
L: Lowes
S: Standard
C: Contract (Hoses)
M: Mabe
(QJLQHHULQJ'LJLW
0 - 99
0RGHO<HDU
L: 2018
Color
WS: White with Silver
WW: White with White
DG: Diamond Grey
Product Type:
R: Riser
A: 2" Cover Top Load
B: 4" Cover Top Load
C: 4" Cover with Rise
S: Standard/Stationary
P: Portable
Fuel Type Dryer
E: Electric
G: Gas
P: Propane
The nomenclature breaks down and explains what the letters and numbers mean in the model number.
Serial Number
7KH¿UVWWZRFKDUDFWHUVRIWKHVHULDOQXPEHULGHQWLI\WKHPRQWKDQG\HDURIPDQXIDFWXUH
Example: LA123456S = June, 2013. The letter designating the year repeats every 12 years.
A – JAN
D – FEB
F – MAR
G – APR
H – MAY
L – JUN
M – JUL
R – AUG
S – SEP
T – OCT
V – NOV
Z – DEC
2024 – Z
2023 – V
2022 – T
2021 – S
2020 – R
2019 – M
2018 – L
2017 – H
2016 – G
2015 – F
2014 – D
2013 – A
G T W 7 5 0 C S L 0 W S
Model ID Tag

– 7 –
GE Appliances Top Load Washer Features
The GE Appliances 27 Inch Top Load Washer includes many requested features. With so many sought
after features, this product delivers on washability that the consumer has been looking for.
Features include:
 'HHS)LOO Option to add more water for larger loads.
 'HHS5LQVH Removes any leftover soap residue.
 :DUP5LQVHOption to select between a warm or cold rinse.
 $XWR6RDN Loosens stains by soaking up to 2 hours.
 6SHHG:DVKProvides a quick wash for lightly soiled items that are needed in a hurry.
 :L)L&RQQHFWControl and monitor laundry from anywhere with a smart device or Amazon
Alexa.
 :DWHU6WDWLRQPre-wash clothes easily with a faucet inside the washer that dispenses water and
detergent.
 6PDUW'LVSHQVH7HFKQRORJ\Holds up to 75 oz. of detergent and automatically dispenses the
right amount for each load.
 6DQLWL]HZLWK2[L Removes 99.9% of bacteria with a dedicated cycle that uses an Oxi additive to
boost detergent cleaning power, while keeping fabrics looking their best.
 6RIW&ORVH*ODVV/LGEngineered to close gently every time.
Introduction

– 8 –
Throughout this manual, features and appearance may vary by model.
Control Features
(Continued next page)
APower
Press Power to wake up the display. If the display is active, press Power to put the washer into
idle mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.
BStart/Pause
Press Start to begin the cycle.
NOTE: Unless the Bulky Items cycle is selected, the lid must be closed for the washer to start a
cycle.
If the lid is open, “LId” will scroll across the display. During the load sensing portion of the cycle,
the lid will lock and “SEnSing” will scroll across the display. When load sensing is complete, the
lid will unlock. Pressing Pause will unlock the lid (if locked at that time), pause the cycle and
the Start indicator light will blink. To continue the cycle, press Start again. If water remains in
the machine, select the Drain & Spin cycle to drain the basket and spin water out of the washer
basket.
NOTE: The machine will automatically cancel and drain when water is present and the lid is left
open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select
Cycle and press Start to begin new cycle.
Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Start indicator
light will blink.
To continue the cycle, press Start again. If the machine is paused more than 24 hours, the cycle
will be cancelled. If water remains in the machine, select the Drain & Spin cycle to drain the
basket and spin water out of the washer basket.
GTW750 Models

– 9 –
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Display: The display shows the approximate time remaining until the end of the cycle.
NOTE7KHF\FOHWLPHLVDႇHFWHGE\KRZORQJLWWDNHVWKHZDVKHUWR¿OO7KLVGHSHQGVRQWKH
ZDWHUSUHVVXUHLQWKHKRPH7KHVL]HRIWKHORDGEHLQJZDVKHGDOVRVLJQL¿FDQWO\LPSDFWVF\FOH
time, with larger loads taking longer.
In addition, this display will, “scroll” the washer status:
 E$/$Q&,1J Start of rebalancing cycle to redistribute clothes. Stops after rebalancing is
complete.
 dELAY When Delay Wash is initiated. Replaced with estimated time when cycle
starts.
 End End of current cycle.
 FILL )RUWKH¿UVWVHFRQGVRID¿OOWKHHVWLPDWHGHQGRIF\FOHWLPHLVGLVSOD\HG
)RUWKHUHVWRIWKH¿OOWLPH³),//´LVVFUROOHGXQWLOWKH¿OOFRPSOHWHV
 H2O
SUPPLY
&DQQRWVHQVHZDWHUOHYHOYDOYHVSRVVLEO\WXUQHGRႇ
 LId Cycle stopped because lid is open. Close the lid.
 6(Q6,QJ 6HQVLQJORDGVL]HDQGW\SHEHIRUHDQGGXULQJ¿OOQRUPDO
 PAUSE Cycle paused because the Start/Pause button was pressed and the washer
was set to Pause. Press the Start button again to restart the cycle.
&\FOHVWDWXVOLJKWV: Shows whether the washer is in the Delay, Fill, Soak, Wash, Rinse or Spin
portion of the cycle.
If an out-of-balance condition is detected by the washer, the Spin light will blink during the
remaining portion of the cycle and will stay illuminated for a short time after cycle completion.
When this occurs, the washer is taking actions to correct the out-of-balance condition and
complete the cycle normally. In some cases, the washer may not be able to balance the load
and spin up to full speed. If the load is more wet than normal at the end of the cycle, redistribute
the load evenly in the wash basket and run a Drain & Spin cycle.
)HDWXUHVWDWXVOLJKWVLQGLFDWH (see sections F and G for more details):
Pause Will display when the washer is paused between cycles.
Controls The washer is locked; will blink once if any button is pressed or the cycle
knob is rotated.
Lid Lock The lid is locked.
WiFi (on
some
models)
Will display when connected via Wi-Fi. Will blink when attempting to
connect to device or to the home Wi-Fi.
Spin Stop Indicates wash basket is coasting to a stop following spin. Lid will not un-
lock until the basket has come to a full stop.
(Continued Next Page)

– 10 –
Items to Wash Cycle Wash
Temp Soil Level Spin Selection Options Available Cycle Details
Cycle for
normal, regular,
or typical use
for washing up
to a full load of
normally soiled
cotton clothing.
Colors Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal
Guide
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Cycle for normal, regular or typical
use for washing up to a full load
of normally soiled cotton clothing.
Choose the Heavy or Extra Heavy
soil level selection and Warm or
Hot water temperature selection
as appropriate for the clothes load
for a higher degree of cleaning.
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wash periods to provide optimal
fabric care.
Casual clothes,
lightly soiled
RႈFHZHDU
Casuals Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal
Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Wash cycle tailored to care for
FDVXDOFORWKHVDQGRႈFHZHDU
items.
Lingerie and
special care
fabrics with
light soil.
Water-resistant,
bedding and
bulky items,
such as large
coats, mattress
pads, and bath
mats.
Delicates Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal
Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Utilizes a unique "tri-pulse" extra
JHQWOHDJLWDWHSUR¿OHWRSURYLGH
special care to delicate fabrics. It
is recommended to place small or
ultra-delicate items in mesh bags
before washing.
Medium to
lightly soiled
athletic
wear items
of technical
or synthetic
fabrics.
Active-
wear
Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal
Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Cycle designed for care of
medium to lightly soiled active
wear, athletic wear, and technical
fabrics. Incorporates a dual
stage wash period with soak to
HႇHFWLYHO\WUHDWERG\VRLOVDQG
odors. Use the Heavy Duty cycle
for heavily soiled sports clothing
constructed of sturdy fabric.
Dark colored
cottons, linens,
and mixed
loads.
Cold
Wash
Hot
Warm
Colors
Cool
Cold
Tap
Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal
Guide
Deep Fill
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Cycle combines multiple wash
agitation periods with soak
periods to provide enhanced
cleaning performance and energy
HႈFLHQF\ZLWKFROGHUZDWHU
temperatures.
DWash Cycles-Cycle Selector Knob
The wash cycle controls the type of washing process. The cycle selector knob can be turned
in either direction. Turning the knob after starting a cycle will stop the washer and change the
cycle options to the new selection. Press Start to begin the new cycle selection.
The chart below will help match the items to be washed with the best wash cycle settings. For
optimal performance, select the cycle that most closely matches the items being washed.
Selections and options shown in bold are default settings for that cycle.
Some cycles and options may not be available on some models.