GE Profile WPRB9220 User manual

www.GEAppliances.com
Safety Instructions .......... 2, 9,
Operating Instruc_tions
Clothes Care Cycles ............. 6
Controls ...................... 4
Controls Features .............. 7
Cycle Options ................. 8
Easy Touch Selections ........... 5
Loading and Using
the _'asher . ............... ] 1, ] 2
Other Features ................ 9
Quick Start Guide .............. 4
V_'asher Features .............. ] 0
Troubleshooting Tips ....... 13-16
Consumer Support
Consumer Support ..... Back Co_er
Warramv .................... ] 9
WPRB 9220
1
ENERGYSTAR
As an ENERGY STAR ¢_)partner,
GE has determined that this
product meets the ENERGY STAR _')
guidelines for energy eHiciencv.
Write the model and serial
numbers here:
Model #
Serial #
You can find them on the bottom
right of the washer cabinet. 175D1807P475 49-90206 05-04JR

IMPORTANTSAFETYINFORMATION.
READALLINSTRUCTIONSBEFOREUSING.
WARNING! Foryoursafetheinformationinthismanualmustbefollowedtominimizetherisk
of fire or explosion, electric shock, or to prevent property damage, personal injury,
or loss of life.
WATERHEATERSAFETY
Under certain conditions hydrogen gas may be produced in a water heater that has not been used
for two weeks or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been tlsed tk)i" two weeks or more, pre\'ent the possibili b' of damage or iqjury by
turning on all hot water fi_ucets and allowing them to rtm fin" several minutes. Do this befin'e using any
electrical appliance which is cmmected to the hot water system. This simple procedm'e will allow any
built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or
appliance during this process.
%PROPERINSTALLATION
This washer must be properly instafled and located in accordance with the Installation Instructions
before it is used. If you did not receive an Installation Instructions sheet, you can receive one by
visiting www.GEAppliances.com, or by calling 800.GE.CARES(800,432,2737),
•Install or store where it will not be exposed to • Properly ground washer to conform with all
temperatures below fl'eezing or exposed to the governing codes and ordinances. Follow detnils
weather; in Installation Instructions.
• Remove the colored protective fihn fl'om the
control panel.
YOURLAUNDRYAREA
• Keep the area tmderneath and arotmd yore"
appliances fl'ee of combustible materials such as
lint, paper; rags, chemicals, etc.
•Close supervision is necessary if this appliance is
used by or near children. Do not allow children
to play on, with or inside this or am' other
appliance.

www.GEAppliances.com
WHENUSINGTHEWASHER
Use this
appliance
only for its
intended
purpose as
described in
this Owner's
Manual
• Never reach into washer while it is moving.
_Mfit until the machine has completely stopped
before opening the lid.
• Do not mix chlorine bleach with ammonia or
adds such as vinegar and/or rust removeI:
Mixing different chemicals can produce a
toxic gas which may cause death.
• Do not wash or (hT articles that have been
cleaned in, washed in, soaked in or spotted with
combustible or explosive subst;mces (such as
wax, oil, paint, gasoline, (legrease_s, (h_cleaning
solvents, kerosene, etc.). These substances give
off \:q)o_ that may ignite or explode. Do not add
these stlbstallces to the wash wateI: Do Ilot rise or
place these stlbst_lllces aI'Otllld VOtlI" _;_sher or
dryer during operation.
• The laundt T process can reduce the flame
retardancv of lid)tics. To avoid such a result,
carefully fi)llow the garment manufi_cturer's
VGIsh _111(1 caI'e illstlllctiollS,
• To minimize the possibility of electric shock,
unplug this appliance fl'om the power supply
or disconnect the washer at the household
distribution panel by removing the Rise or
switching off the circuit breaker betore
attempting any maintenance or cleaning.
NOTE:PresslhgSTART,STOPorPOWERdoesNOT
disconnectthe apphancefrom the power supply
• Never attempt to operate this appliance if it is
damaged, malflmcfioning, partially disassembled,
or has missing or broken parts, including a
damaged cord or plug.
WHENNOTINUSE
• T[II'II OlC[ %;l[eI" l;Itlcets to relieve pI'eSStlI'e oi1
hoses and \:flves and to minimize leakage if
a break or rupture should occur. Check the
condition ot the fill hoses; they should be
replaced every 5 veaI_.
• Before discarding a washe_; or remo\ing it
fi'om service, remove the washer lid to prevent
children from hiding inside.
• Do not attempt to repair or replace any part _ff
this appliance unless specifically recommended
in this Owner's Manual, or in published tlseI_
repair instructions that yet! undei_tand and
have the skills to car_' ()tit.
• Do not tamper with controls.
READANDFOLLOWTHISSAFETYINFORMATIONCAREFULLY.
SAVETHESEINSTRUCTIONS
3

QuickStart Guide.
You can locate your model number on the bottom right of the washer cabinet.
0Add detergent.
Add diluted fabric softener when using liquid
rid)tic softener (poured in the cup or with a
Dowm' Ball). Press the LIQUID SOFTENER pad
on the control panel.
i,ooselv load clothes no higher than the top
row of holes in the washer basket, The water
level should just coxer the clothes,
@Select the wash cycle and other wash options.
NOTE:Any timeyoumakea selectionthat is
incompatiblewith the chosenwash cycle,
thewasher will beeptwice.
f
EASY
TOUCH
OChange any of the automatic settings,
if desired, by pressing the pad beneath
the setting. Higher settings will:
• Fill the washer basket with more water.
• Remove heavier soil. The highest level is the
Stnin Wash cycle, with a 30 minute soak and
agitation at the beginning of the wash cycle.
• Add cold, wam_ or hot water: The Tap Cold
selection may save energy by turning off
the PeffecTempPluswasher temperature
control and using the household mp cold
_'_l[eI" teiiipei'attli'e.
• Spin fi_ster to remove more water fin"
shorter d_?'ing times.
frPerJkc Tem pPlus
IOT
WARM
COLD
TAP COLD
NO SELECTION
O Close the lid and press START
4

EasyTouchSelections. vvvvw.GEAppliances.com
Your new washer offers the convenience of starting your wash loads with our EASYTOUCHcycles. Make one simple
selection, and your LOAD SIZE, SOIL LEVEL,WASH TEMPERATURE and SPIN SPEED are automatically set. Then all
you have to do is press START.
Cycle Wash Speed Description
WHITES Fast Forheavyto lightly soiledwhite cottons,householdlinens,workand
HOT playclothes.
COLORS Fast Forheavyto lightly soiledcolorfastcottons,householdlinens,workand
WARM playclothes.
COLORS Medium Fornon-colorfastcottonsandblends,anditemsthat arelabeledcold
COLD washbythefabricmanufacturer.
EASYCARE Medium Forknits,wrinkle-freeandpermanentpressitems.
ULTRA VerySlow Usesanextraslowspeedagitationcombinedwith periodsof soakto
HANDWASH providea truehandwashforall ofyourdelicatewashables.
SPEED Fast Forlightly soileditemsthat areneededin a hurry.Cycletime is
WASH approximately20 minutes,dependingonyourhouseholdwater
pressure.
BULKY Medium Forlargebulkyitemssuchascomfortersandpillows.
ITEMS

AboutClothesCare Cycles.
QUICKRINSE
Use this teature to quickly rinse chlorine, perspiration, stains, etc. out el clothes.
• The washer fills with _te_; agitates tot three minutes, drains and spins. Y>u may change
the autoinatic settings if desired.
SOIL LEVEL
The SOILLEVELsetting detemfines the amount ot agitation time.
The highest SOIL LEVELis the Stain _4_ashcycle, which adds a 241)minute soak and agitation
at the beginning of the selected _sh cycle.
DRAIN & SPIN
Ybu can drain and spin any cycle at any time.
On models with a DRAIN& SPINpad, press to drain and spin.
On models without a DRAIN & SPIN pad, press STARTto pa use the _z_shex; select DRAIN & SPIN
fi'om the WASH CYCLES menu, then press STARTagain.
O
P_ESS & HOLD
TO STORE
CUSTOM 1and CUSTOM2 (onsome models)
Set up your tm'orite combination of settings and save them here tin" one-totwh recall.
These custom settings cannot be set while a cycle is in progress.
Tostore a custom combination ofsettings:
1. Select an EASYTOUCHsetting.
2. Change LOAD SIZE, SOIL tEVEt, WASH TEMPERATUREo_"SPIN SPEED to fit umr needs.
3. Select any OPTIONSvou _m_t.
4. Press and hold the CUSTOM I or CUSTOM2pad tmtil the washer beeps to store
your selection.
Torecall your stored combination:
Press the CUSTOM I or CUSTOM2pad, then press START.
Toreprogram the custom settings:
Repeat steps I-4 above.

Aboutcontrolsfeatures, vvww.GEAppliances.com
START
• _Mter you have selected a new cycle, press once to start the cycle.
• Press twice to select the last cycle used and start the washer.
• If the washer is framing, press once to pause the cycle; press again to continue the cycle.
STOP
It the washer is framing, press once to pause the c}cle; press again to cancel the c_cle.
TIME REMAINING Time Remaining
• Displays the approximate time remaining tmtil the end of the c'_cle or the time remaining
lot DELAYSTART.
• Cycle time is affected by how hmg it takes the washer to fill. This depends on the water
pressm'e in }ore _home. The "smart" timer "learns" the amotmt of time it takes to fill yore _
washer and a(!iusts the total time accordingl}.

Aboutcycle options.
eSIGNAL
_Merts _ou when the c)cle is complete.
Press SIGNAL to select low, mediun_ or high _olume, or to turn the beeper off.
LIQUID SOFTENER
Press LIQUID SOFTENERwhene_er liquid thbdc sottener is used.
WARM RINSE
Chan,,es the final rinse of a wash c_cle from a cold to a warm rinse.
NOTE: WARM RINSE is not available when choosing a HOT wash temperature.
PRESOAK
Topresoak a load and go straight into a wash cycle:
Select yore" wash cycle, press the PRESOAKpad, then press the STARTpad.
• Each time you press PRESOAK,you will add three minutes ot agitation, followed by
12 minutes of soaking, tier up to an horn" _ff additional time. _Mier the final soak period,
the selected wash cycle begins.
• Uses the speed and water temperature of pmr selected wash cycle.

Aboutotherfeatures.
CYCLE STATUS
•FILL •RINSE
Ne
•SOAK •2RINSE
•WASH •SPIN
vvww.GEAppliances.com
Cycle Status Indicators
On some models, cycle status indicator lights show what part of the cycle the washer is in.
On models without indicator lights, the cycle stares will show in the display;
Perfec TempPlus
PeffecTemp Plus senses the incoming water temperature and a(!iusts the temperature of the
fill water to meet the clothing manttfi(cturer's recommendations.
The lid i1/ust be closed tot PerfecTemp Plusto work.
If your incoming water is too cold, deteigent will not dissoh'e efli_ctively and clothes may not
get clean. If the wamr is too hot, fabrics could be damaged.
PerfecTemp Plus a(!]tlsts these water temperature extremes tot better washing peil'ommnce.
You may hear the water valves turning off and on while the wamr temperature is being ac!justed.
This is mmnal.
fPerfec'I_mp Plus
I HOT
WARM
COLD
TAP COLD
NO SELECTION
Tap Cold
The Tap Cold feature turns the PeffecTemp Plus teature on )our washer off, and uses xour,
household tap water temperature fin" a COI,D wash. This can provide energ_ savings by
reducing the amount of hot water used in )our wash.
During winter months when the water entering your home is colder, or fin" locations with xei"v
cold water _ear round use the Peffecremp Plus COI,D to help dissolxe powdered detergents
and to improxe the cleaning of your clothes.

About washer features.
Liquid Bleach Dispenser
The dispenser dilutes liquid chlorine bleach befin'e it reaches your wash load.
rT] Check ch)thing care labels fi)r special instructions.
r_ Measure liquid bleach carefull}; fi)llowing instructions on the bottle.
•Never pour undiluted liquid chlorine bleach dkect/y onto clothes or into the wash basket.
• Do notpourpowderedb/each into bleach dispenser
[_] gefi)re starting the washer, pour measured amount of bleach directly into bleach
dispense_: A_oid splashing or oxe>filling dispense_: If you prefer to use powdered
bleach, add it into the wash basket with your deter ,ent
• Do not mix ch/onbe bleach with amman& or acids such as wnegar and/or rust remover M/X/bg can
produce a toxic gas which may cause death.
Fabric Softener Dispenser
Thefabricsoftenerdispenserautomadcally
releases liquid lid)rio softener at the proper
time during the cycle.
Do not stop the washer during the first spin.
This will cause the dispensertoempty
too soon.
Touse, follow those steps:
[_] Make sure dispenser is securely
attached to agitato_:
_-]Use onl_ liquid tid)ric softener.
Pour into dispensei; using an_ount
reconm_ended on package.
Never pour fabric softener directly on clothes.
It may stain them.
_'] A(ld water to dispenser until it reaches
the maxim um fill line.
r_ Select HOUR}SOFTENERon the controls
when liquid softener is used.
Donotpour anWhinginto flTeagitator if
theagitator cap or dispenseris removed.
Separate for cleaning
Cleaning the Fabric Softener Dispenser (on some models)
_] Remove the dispenser ti'om the top of the agitator:
F_ Sel)arate ....the disl)enser cui ) ti'om the coxer bv,,grasl)ing, the tel ) and I)ushing, down on
the inside of the cup with yet:u" finge_. Dispenser cup will pop fl'ee fl'om the coxe_:
[_]To clean the dispense_; soak both the dispenser cup and the dispenser coxer in the
fi)llowing solution:
• 1USgallon(3.8fiters)warmwater
• 1/4 cup (60 m/) heavy duty liquid detergent
• I cup(240ml)bleach
[-_]f necessary loosen build-up with a clean soft cloth after soaking. Do not use a stiff
brush; )ou ma)roughen the SUltace of the dispensei:
N Rinse and reassemble (lispense_: Place dispenser back on the agitato_:
10

Loadingand usingthe washer.
Always follow fabric manufacturer's care label when laundering, www.GEAppliances.com
_SortingWashLoads
Sort by col(n" (whites, lights, ('olo_), soil level,
lid)tic _])e (sturdy cottons, easy care, delicates),
and whether the lid)tic produces lint (ter_ y cloth,
chenille) or collects lint (velveteen, corduroy).
ProperUseofDetergent
I_Jsing too I/ltl('h detergent is a COllllllOn cause
of laun(h y problems. Today's detergents are
titan ulated to be effective without highly visible
sudsing. Be sure m careflfllv read and fi)llow
iilantl][ilCttli'ei"s i'ecoli/iilendations J[()i" how
nluch (lete_gent to use in your wash.
Youcanuselessdetergentff youhavesoftwater,
asmaller load ora lightly soiled load.
LoadingtheWasher
I,oad (hT items loosely, no higher than tile
top row of holes in tile washer basket.
When loading wet items, make sure yot! set
the load/water level high enough to allow
the items to move fl'eel> _,Vater level should just
cover tile clothes. To add items after washer has
started, lift tile lid and submerge additional items
next to the agitator:
•Donotwrap low itemslikesheetsorpants around
theagitator
• Donotwash fabrics containingflammablematerials
(waxes,cleaningfluids,etc.).
• Agitation will not startwith the lid up.
11

Loadingand usingthe washer.
Always follow fabric manufacturer's care label when laundering.
\l/._ CareandCleaningof theWasher
Wash Basket: i,eave tile lid open after washing to
allow illt)isttli'e to evapoi'ate. If VOII want to €lean
the basket, use a clean soft cloth dampened with
liquid detergent, then rinse. (Do not use hmsh or
gritty cleane_5.)
Fill Hoses: Hoses conne€ting washer to ti_ucet
should be replaced every 5 yems.
Exterior:hnmediately wipe off any spills. Wipe
with damp cloth. Try not to hit sudi_ce with
shaq) objects.
Moving and Storage:Ask the service technician to
remove water fl'om drain pump and hoses. See the
Installation hlstrucfions packed with product fin"
infimnation on how to reinstall the shipping rod
to kee I) the tub stationm T when moving the washe_:
For more infimnafion, xisit www.GEAppliances.com,
or call 8##.GE.CARES(800.432.2737). Do not store
the washer where it will be exposed to the weather:
LongVacations:Be sure water supply is sh ut of] at
timcets. Drain all water fl'om hoses if weather will
be below fl'eezing.
FabricgoreLabels
Below are rid)tic care label "s_mbols" that afli_ct the clothing )ou _4ll be latlndeiJng.
WASH LABELS
wash _
cycle Nora,o, P.......... t Press/ Gentled/ Do not wash Do not wring
wrinkle resistant delicate Hand wash
Water • • • • • •
temperature Hot W .... Cold/cool
(50°C/120"F) (40"C/105°F) (30"C/85"F)
DRY LABELS
_r. 0onotdry
Dry Normal Permanent Press/ Gentle/ Do not tumble dry (used with
wrinkle resistant delicate do not wash)
e ® ® •
setting High Medium Low No heat/air
instructions Line dry/ Drip dry Dry flat In the shade
hang to dry
BLEACHLABELS
symuols Any bleach Only ....... hlorhle bleach Do ,lot bleach
(when needed) (when needed)
12

Beforeyoucall forservice.., www.GEAppliances.com
Troubleshooting -tips
Save time and money! Review the charts on the following pages, or
visit www.GEAppliances.eom. Youmay not need to call for service.
PERFECTEMP PLUS Possible Causes What To Do
PeffecTemp Plus wash The washer is in acold "This is nomml. The PerfecTemp Plusfeamre is designed
temperature is incorrect rinse cycle not to acfixate during a cold rinse cycle to iml)roxe the
energ) efficiency of your washex:
(ReviewPerfecTemp All the water in the household • Wait until the water in the water heater is heated to the
Plus in the About washer water heater has been used correct temperature.
features section)
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect spin speed • Make sure the spin cycle selected matches the h)ad you
selected are washing. Some tid)rics will feel wetter when rinsed
with cold water:
Colored spots Incorrect use of fabric • Check lid)tic softener package for instructions and fi>llow
softener directions for using dispenser.
"Pretreat st;fin and rewash.
Dye traxlsfer • Sort whites or lightly colored items ti'om dark coh)_.
Grayed or yellowed Not enough detergent • Use more detergent (especially with larger loads).
clothes Be Stll'e [0 fi)lh)w detergent ill_lntllilCttll'ei"s directions.
Hard water • Use awater conditioner like Calgon brand or install
a water sottenei:
Water is not hot enough • Make sure water heater is delix ering water at
o_ 0o_
120°F-140°F (48 C-6 C).
Washer is overloaded • Select load size to match clothes load.
Detergent is not dissolving • Add detergent as wash basket fills with water before
you h)ad ch)thes.
Dye traxlsfer "Sort clothes by cohm If rid)tic label states wash separately,
trustable dyes may be indicated.
Lint or residue on Clothes are air or line dried • If _ou do not (hT your clothes with ach)thes (lryex;)our
clothes ch)thes ma_ retain more lint.
Incorrect sorting "Separate lint pro(luce_ fl'om lint collecting.
Washing too long " _sh small loads fi)r a shorter time than laroer_ h)ads.
Detergent not dissolving " Add detergent as wash basket fills with water; befl)re you
load ch)thes.
• T_' a liquid detergent.
• Use _V_lY/lleY water teillperattlre.
Overloading • I,oad clothes no higher than the top row of holes in the
washer basket.
" Make sure load size selected matches clothes load size,
Incorrect use of fabric softener " Check lid)tic softener package for instructions and fi)llow
directions for using dispense_:
Wash speed is too fast • Choose awash cycle with aslower wash speed.
13

Beforeyoucall forservice...
PERFORMANCE(cont.) Possible Causes What ToDo
Pilling Result of normal wear on •_qfile this is not caused b) tile washei; you can slow tile
poly-cotton blends m_d pilling process by _shing galments inside out.
fuzzy fabrics
Snags, holes, tears, rips Pins, snaps, hooks, sharp • Fasten snaps, heel,s, buttons and zippei_.
or excessive wear buttons, belt bucMes, • Ilemoxe loose itelns like pins, objects in pockets
zippers m_d shm'p objects and sharp buttons.
left in pockets • Turn knits (which snag easily) inside out.
Undiluted chlorine bleach • Check bleach package instrtlcfions fi_r i_roper alnount.
• Never add undihlted bleach u_ _sh or allow clothes
to come ill contact with undihlted bleach.
Chemicals like hair bleach or • Rinse itelns that InaV have chelnicals on theln befiwe
dye, permmleut wave solution washing.
Wrinkling Improper sorting • A_oid nfixing heavv itelns (like work clothes) with
light itelns (like blouses).
• TIX'a tilblJc sottenei:
Overloading or incorrect • I,oad your washer so clothes ha',e enou,,h_ roonl
water level to m_we fl'eelv with water c_wering all oI the clothes.
Incorrect wash mad • Match Cycle selection to tile t}pe of rid)Tic you are
dry cycles _zashing (especially tot easy care loads).
Repeated washing in • X4hsh in waml or cold wam_:
water that is too hot
OPERATION Possible Causes What ToDo
Washer pauses during The ULTRAHANDWASH, • This is nomml. Tile washer alternates between agitate
wash cycle DELICATESor CASUALS and soak during tile ULTRAHANDWASH, DELICATESand
cycle was chosen CASUALScycles to get your clothes cleaner with less weal:
The highest SOILLEVEL • Tile highest SOILLEVELsetting adds a 15 ininute
setting was chosen Stain Wash agitate and soak period at tile beginning
ot tile _sh cycle.
Washer pausesduring This is normal • Tile washer inav, I)ause (hHJng, tile spin c}cle to i'ell/O_ e
spin cycle soapy water n/ore efficiently.
Washer won't operate Control panel is asleep • This is noi_nal. Press POWER to activate tile
control panel.
Washer is unplugged • Make sure cord is plugged securely into aworking outlet.
Water supply is turned off • Turn both hot and cold thucets hilly on.
Controls axe not set properly • Check controls.
Lid is open--safety feature • Close lid and reset cycle, to the beginning if necessaln'.
prevents agitation and sphufing
when lid is up.
Circuit brealcer/fuse is • Check house dretfit breakeI_/filses. Replace fllses or
tripped/blovmt reset breakei; _'asher should haxe separate outlet.
Electronics need to be reset • Unl_lug washei; wait 2 inilmtes, phlg back ill and
press POWER.
/4

www.GEAppliances.com
OPERATION(cont) Possible Causes What ToDo
Washerwon'toperate START was not pressed •Press START
Extremely low water pressure =Press STARTagain.
Washer was accidentally paused = If the light on the DELAY STARTpad is flashing, the
when starting Delay Start washer is paused. Press STARTtorestmX the countdown.
WATER Possible Causes What ToDo
Toomanysuds Type of detergeut • Switch to a lower stldsiug detergeut l)i';lil(l ;111(1fbllow
instructions on package.
Very soft water • T_ less deteroent
Too much detergent • Measm'e pmr dem_gent careflflly, Use less soap if you
have soft water; a smaller load or a lightly soiled load.
Waterleaks Fdl hoses or da'aJn hose is • Make sure hose com_ections are tight at fimcets
improperly com_ected and at washe_:
• Make sure eud of draiu hose is properly couuected
to washer and correctly inserted in and secured to
drain facility.
Household dxaJn may •Check household i)lmnbing. You may need to call
be clogged a i)lmnbe_;
Consm_lt water pressure to the • Tighten hoses at the fimcets and tm'n the water off
fill hoses at the water source after each use.
• Check condition of the fill hoses; they should be
replaced eve_ T 5 vem_.
Using too much detergent • Use less detergent. Use less soap if you haxe soft water;
in washer a smaller load or a lightly soiled load.
Water temperature Cooler water temperatures • New latm(h T detergents have been titan ulated to work
seems incorrect provide hnpmved energy with cooler water temi)eratures.... without aflecfiug, wash
efficiency perfinm a rice.
Control is not set properly • Check water telnl)erature control and a(!just.
Water supply is turned off • Tm'n both hot and cold fimcets hilly on and make sm'e
or improperly cmmected hoses are comaected to correct fimcets,
Water valve screens axe • Tm'n off the water source and disc(mnect water fill
stopped up hoses fl'om the upper back of the washe_; Use a brush
or toothpick to clean the screens in the machine.
Recmmect the hoses and mrn the water back on.
House water heater is • Make sure house water heater is delivering water
not set properly at 120°g-140°F (48°C-60°C).
PetfecTemp Plus feature •The lid must be closed for Peffecremp Plusto work.
was not activated
Wash temperature was set to •_._]_en the Tap Cold featm'e is selected, the water
TAP COLD temperature may vm T depending on the temperature of
your household tap _lte_:
/5

Beforeyoucall forservice...
WATER(cont.) Possible Causes What ToDo
Water pumped out Lid lifted or cycle was put in •Reset cycle.
before cycle is complete pause for over 24 hours
Water won't drain Drain hose is kinked or •Straighten drain hose and make sure washer is not
improperly com_ected _sittino_on it.
• Top of drain outlet should be less than 8 tt (2.5 m)
above flooi:
Water spraying during Washer in spin cycle • Spra} rinse dining a spin cycle is n(mnal.
spin cycle
Washer did not fill ]_tremely low water pressure = Press the STARTpad again.
to chosen level Inlet hoses are kinked = Straighten hoses.
Water valve scree_)s are • Tm'n off the water source and disconnect w;_ter fill
stopped up hoses ti'om the ui)per back of the washe_: Use a brush
or toOthlfick to clean the screens in the machine.
Reconnect the hoses and ttu'n the w;_ter back on.
Water fills and drains Drain stand pipe is too low • Drain stand pipe must be above 30" (76.2 cm).
at the same time
NOISE Possible Causes What ToDo
Washer is noisy Washer is uneven •To level the ti'ont ot the washer, a(!iust the ti'ont leveling
legs by rotating the individual leg in the proper direction
fin" up or down. To level back of washe_; lift back _ff
machine 4" (11 cm) and set down.
Washer load is mthalm_ced • Press STARTto pause the washe_; open the lid and
redistribute the load evenly. Close the lid and press
START'again.
Shipping rod is still assembled " To remove shiplfing rod ti'om washe_; ptfll yellow tag and
in unit attached rod fl'om the bottom right hand side ot washer.
Washer is sitting too close • Ptfll washer away ti'om the wall; about 4" (11 cm)
to wall (causes knocking is needed.
during cycle)
PeffecTemp Plus feature "This is nomml. PeffecTemp Plus turns water valves off
is being used and on to a(!iust water temperatm'e.
OTHER Possible Causes What ToDo
Labels on the exterior
of the washer will not
peel off cleanly
Occasionally the adhesive
used on the labels does
not release clemfly
"Use a hair (hyer set at the lowest heat setting, directing
the air at the label fi)r a short amount of time. This will
release the adhesive easily, without damaging the sm_hce
of the washex:
/6

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18

GEWasher Warranty.
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care®technician. Toschedule service,
on-line, 24hours a day, visit us at www.GEAppliances.com, or
call 800.GE.CARE$(800.432.2737).
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warrant)_
For The Period Of."
One Year
From the date of the
original purchase
SecondYear
Fromthedate ofthe
originalpurchase
ThirdthroughFifthYear
Fromthedate ofthe
originalpurchase
We Will Replace:
Anypart of the washer which Lfils due to a (letect in materials or workmanship. During this
full one-year warranty, GE will also provide, free ofcharge, all labor and related service costs to
replace the defective part.
Anypart of the washer which flfils due to a defect in materials or workmanship. During this
additional one-year limited warranty, you will be responsible fin" any labor or related service costs.
Thesuspension rod and spring assembly, and main electronic control board, if any of these parts
shotfld tail due to a defect in materials or workmanship. GE will also replace the washer lid or
cover, if they shotfld rust trader operating conditions. During this additional three-year limited
warranty, you will be responsible fin" any labor or related service costs.
Third through TenthYear The transmissionand outer washer tub,if any of these parts should fifil due to a defect in materials
From the date of the or workmanship. During this additional eight-year limited warranty, you will be responsible for
original purchase any labor or related service costs.
Lifetime ofProduct The washer basket if it shotfld fldl due to a (letect in materials or workmanship. During this
From the date of the product lifetime limited warranty, you will be responsible fin" any labor or related service costs.
original purchase
What Is Not Covered:
• Service trips to your home to teach you how to use
the product.
• Improper installation, delivery or maJntenm_ce.
• Failure of the product if it is abused, misused, or used
for other than the intended purpose or used
commercially.
• Replacement of house fuses or resetting of circuit
breakers,
• Dmnage to the product caused by accident, f'we, floods or
acts of God.
• Incidental or consequentiaJ damage caused by possible
defects with this applimlce.
• Damage caused after delivery.
Thiswarrantyis extendedto the originalpurchaserand anysucceedingowner for productspurchasedfor homeuse within the USA.In Alaska, the
warrantyexcludesthe cost ofshipping orservicecalls toyourhome.
Somestatesdonotallowtheexclusionor hmitationofincidentalorconsequentbldamages.Thiswarrantygivesyouspecificlegalwhts, andyou
mayalsohaveotherwhts whichvan/fromstatetostate.ToknowwhatyourlegalWhtsare,consultyourlocalorstateconsumeraffaksofficeor
yourstate#AttorneyGeneral.
Warrantor:GeneralElectricCmnpany.Louisville,KY40225
19

ConsumerSupport.
gEAppliancesWebsite www.GEAppliances.com
Have aques0on or need assistance with your appliance? Try the GE Appliances _,Vebsite 24 hom_ a(la};
any day of the year! For greater convenience and faster selMce, you can now download Owner's Manuals,
order parts, cat;flogs, or even schedule service on-line. You can also "_sk Our Team of EN_erts .....
yOtlI" qtlestions_ _lll(l so IIltlch iiloi'e...
ScheduleService www.GEAppliances.com
Expert (;E repair se_Mce is onl_ one step away fl'om xour doo_: Get on-line and schedule your service at
_om _conxenience 24 hom_ any elm of the year! Or call 800.(;E.(:ARES 800.432.2737) during n{mnal
business hom_.
RealLifeDesignStudio www.GEAppliances.com
GE SUl)l)orts the Univex_al Design concept--products, services and environments that can be used by
people ot all ages, sizes and capabili0es. We recognize the need to design fin" awide range of physical and
mental abili0es and impaim/ents. For details of GE's Univex_al Design applica0ons, including kitchen
design ideas fin" people with disabilities, check out our _,Vebsim today. For the heming impaired, please call
800.TDD.GEAC (800.833.4322).
ExtendedWarranties www.GEAppliances.com
Pro'chase a(;E extended warrant_ and learn about special discounts that are axailable while _our warrant_
is soil in effect. YOtl C_lllpurchase it on-line an)0me, or call 800.626.2224 during nomml business l_otus.
(;E (_onsulner Home Serxices will still be there after }our warrant}, expires.
PartsandAccessories www.GEAppliances.com
Individuals qualified to se_Mce their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line toda 5 24 hom_ eve_' day or
by phone at 800.626.2002 dm_ing nomml business horus.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Cautionmust be exercised, since improper servicing may cause
unsafe operation.
ContactUs www.GEAppliances.com
If'you are not sa0sfied with the service you receive from (;E, contact us on our _.Vebsite with all the details
including your phone numbe_; or write to: General Manage_; Customer Rela0ons
GE Appliances, Appliance Park
i,ouisville, KY 40225
RegisterYourAppliance www.GEAppliances.com
Register your new applim_ce on-lhle---at your convenience! Timel) i_rodtwt registra0on will allow fin"
enhanced commtmica0on and prompt service under the tem/s of _om" warrant); should the need arise.
You may also mail in the pre-printed registra0on card included in the I_ackiw'_ material.
Printed in flTeUnited States