GE GTW302BMP Original instructions

Washers
29-6352 12-19
Safety Instructions . . . . . . . ... 2, 3
Operating Instructions
Care and Cleaning
of the Washer. . . . . . . . . . . . . .... . . . 13
Features . . . . . . . . . . . . . .... . . . . . . . . . 12
Loading and Using
the Washer . . . . . . . . . . . . . . . . . ... . . 11
Operating instructions. . ... . . . .4–10
Installation Instructions. 14–18
Troubleshooting Tips. . . . . 19–24
Consumer Support
Consumer Help Indicator . . . . . . . . . 10
Consumer Support. . ... . . . . . . ... . . 26
Parts and Accessories. . . . . . . . . . .3, 26
52.............y .... . . . . . . . . .tnarraW
Printed in Mexico
Write the model and serial
numbers here:
Model # _____________
Serial # ______________
You can find
them under
the lid of the
washer.
Owner’s Manual &
Installation Instructions
GTW302BMP
English/Français
233D2891P001

2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety
messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
DANGER
WARNING
CAUTION
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
 Read all instructions before using the appliance.
 DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
 DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
 Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
 DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow
these instructions may result in death or injury to persons.
 DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
 DO NOT install or store this appliance where it will be exposed to the weather.
 DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and
have the skills to carry out.
 DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
 Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.
 See “Electrical Requirements” located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
WARNING

3
GEAppliances.ca
SAVE THESE INSTRUCTIONS
WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break or
rupture should occur. Check the condition of the fill hoses;
GE recommends changing the hoses every 5 years.
Ensure that the hot water hose is connected to the “H”
valve and the cold water hose is connected to the “C”
valve.
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather,
which could cause permanent damage and invalidate the
warranty.
Properly ground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
Ensure washer is properly leveled and washer legs are
adjusted such that unit is stable.
Optional drain hose extension recommended for
discharging heights from 60” - 96”.
This washer does not include water supply hoses.
GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase are
listed. These hoses are manufactured and tested to meet
GE specifications.
GE strongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be replaced
every 5 years to reduce the risk of hose failures and water
damage.
Parts and Accessories
Order on-line at www.geappliances.ca today, 24 hours a day
or by phone at 1.800.661.1616 during normal business hours.
Part Number Accessory
PM14X10002 4 ft rubber water supply hoses
Or
PM14X10005 4 ft braided water supply hoses
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
Any time the washer is being started or restarts after the
washer lid has been opened and closed, the washer will
turn on the cold water valve for two short periods followed
by a 10 second pause before continuing.
If the lid is opened during this period, the washer will
pause. You will have to push the Start button again to
restart the cycle.
START-UP SEQUENCE
- Electrical Shock Hazard
WARNING
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death
or electrical shock.

Throughout this manual, features and appearance may vary from your model.
4
Operating instructions.
Controls
•Loosely add items around
agitator. Overloading may
negatively impact wash
performance. See page 11
for suggested loading
examples.
•Close lid.
NOTE: Washer will not start
with lid open.
Step 2 Step 3 Step 4
Step 1
•Select wash cycle.
•Select wash options,
including Deep Rinse
option (on some
models) when using
fabric softener.
•Select options.
• Press Start.•Add fabric softener to the
fabric softener dispenser
(on some models); see page 12.
•Add the manufacturer’s
recommended amount of
detergent. GE recommends
the use of High Efficiency
detergents such as he in your
energy efficient washer. Place
detergent pods in the bottom
of the wash basket before
adding clothes.
B AC
D
B AC
D
GTW302BMP

A
B
5
Operating instructions.
Start/Pause
Press Start to begin the cycle.NOTE: The lid must be closed for the washer to start the cycle. If the lid is closed, the lid will lock and theLid
Lockedlight will illuminate.
Pressing Pause will unlock the lid (if locked at that time), pause the cycle and thePauseindicator light will blink.
To continue the cycle, pressStart again. If machine is paused more than 24 hours, the cycle will be cancelled. If water remains in the
machine, select the Drain & Spin cycle to drain basket and spin water out of the washer basket.
Cycle Status Lights
Shows whether the washer is in the Fill,Soak,Wash, Rinse or Spin portion of the cycle.
If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will
stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance
condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full
speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basketand
run a Drain & Spin cycle.
CSettings
Select settings for agitation (Soil) and water temperature (Temp).
NOTE: Longer Spintimes typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).

6
DWash Cycles-Cycle Selector Knob
The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after
starting a cycle will stop the washer and change the cycle/options to the new selection. PressStart to begin the new cycle selection.
The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the
cycle that most closely matches the items being washed.
Selections and options shown in bold are the recommended settings for that cycle.
Some cycles and options may not be available on some models.
GEAppliances.ca
Items to Wash Cycle Wash Temp Soil Level Spin Selection Options Available Cycle Details
Cycle for normal,
regular, or typical
use for washing
up to a full load
of normally soiled
cotton clothing.
Colors Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Cycle for normal, regular, or typical
use for washing up to a full load
of normally soiled cotton clothing.
Choose the Heavy or Extra Heavy
soil level selection and Warm or
Hot water temperature selection as
appropriate for your clothes load
for a higher degree of cleaning.
Incorporates multi-stage fills and
wash periods to provide optimal
fabric care.
Dark colored
items, linens, and
mixed loads.
Dark
Colors Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Lower wash temperatures, a shorter
wash period, and a deep fill rinse
(on some models) minimizes fading
and spotting of dark colored fabrics.
Incorporates multi-stage fills and
wash periods to provide optimal
fabric care.
Casual clothes,
lightly soiled
office wear.
Casuals Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Wash period tailored to care for
casual clothes and office wear items.
Incorporates multi-stage fills and
wash periods to provide optimal fabric
care.
Lingerie and
special care
fabrics with light
soil.
Delicates Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Utilizes a unique “tri-pulse” extra
gentle agitate profile to provide
special care to delicate fabrics. It is
recommended to place small or ultra
delicate items in mesh bags before
washing.
Dark colored
fabrics and mixed
loads.
Cold
Wash Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal Deep Fill Auto Soak
Deep Rinse
2nd Rinse
Cycle combines multiple extended
wash agitation periods with soak
periods to provide enhanced cleaning
performance and energy efficiency
with colderwater temperatures.
Medium to lightly
soiled athletic
wear items of
technical or
synthetic fabrics.
Active
Wear Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Cycle designed for care of medium
to lightly soiled active wear, aththletic
wear, and technical fabrics.
Incorporates a multi stage wash
period with soak to effectively treat
body soils and odors. Use the Heavy
Duty cycle for heavily soiled sports
clothing constructed of sturdy fabric.
For waterproof, water-resistant items only use the Delicates cycle. DO NOT use other cycles for these items, for example: ski clothing, diaper
covers, bulky waterproof bed covers, umbrella covers, vehicle covers, sleeping bags, waterproof coats, etc).
In other cycles different to the one recommended, when the basket turns, it is possible that water gets trapped in waterproof items and clothing,
which can cause abnormal vibration. Besides, the clothing moves upwardsand may be expelled,thismay result in injury or
damage tothe washer,walls, floor, or clothing.
DO NOT mixwaterproof and non-waterproof items.
/
Perma-
nent Press

8
Operating instructions.
DWash Cycles-Cycle Selector Knob - Continued
Items to Wash Cycle Wash Temp Soil Level Spin Selection Options Available Cycle Details
Small loads of
lightly soiled items
that are needed in
a hurry.
Speed
Wash Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Utilizesan expedited wash period and
time saving continuous sprayrinse to
clean small lightly soiled loadsin the
fastest time possible.
Wet load of items.
For items that need
onlytobe rinsed,
use thiscycle with
Deep Rinse option.
Drain &
SpinMax/Extra
Normal Deep Rinse
2nd Rinse
Utilizesa high speed spin toextract
water from wet items. For itemsthat
need tobe rinsed, select the Deep
Rinse and/or 2nd Rinse option when
using thiscycle.
Jeanswith
medium tolight
soil. For heavily
soiled work jeans,
use the Heavy
Duty Cycle.
JeansHot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
AutoSoak
Deep Rinse
2nd Rinse
Combines higher water levels, a
specially designed agitation profile,
and multi step wash and soak periods
to care for jeans with medium to
light soil. Use the Heavy Duty cycle
for heavily soiled work jeans.
Sturdy fabricswith
heavy tomedium
soil.
Heavy
DutyHot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
AutoSoak
Deep Rinse
2nd Rinse
Incorporatesmulti-step wash and
soak periods combined with extended
wash periods toeffectivelyclean
heavilytomedium soiled sturdy
fabrics.
Non-waterproof
large coats, bead
spreads, matters
covers, and similar
large bulky items
Bulky
ItemsHot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
AutoSoak
Deep Rinse
2nd Rinse
Providesa Deep Fill/maxfill wash
water level to wash bulkyitems.
Also incorporatesa Deep Fill rinse to
effectivelyrinse bulkyitems.
Towels.
Sheets. Towels / SheetsHot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
AutoSoak
Deep Rinse
2nd Rinse
Cycle designed washing towels or
sheets, using a higher water level
and a soak period to effectively
clean these items. It is recommended
that towelsand sheetsbe washed
separatelyfor best care and
washing performance.
Whitesand
household linensWhitesHot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
AutoSoak
Deep Rinse
2nd Rinse
Cycle tailored tocleanand brighten
your whites.
7

8
Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations
that you can perform without the need to call for service. The chart below describes the helpful lights you may notice flashingon
the display.
Spin light blinkingIf an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion
of the cycle and will stay illuminated fora short time after cycle completion. When this occurs, the washer is
taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the
washer may not be able to balance the load and spin up to full speed. If you noticethe load is more wet
than normal at the end of the cycle, redistribute the load evenly in the wash basket and run aDrain & Spin
cycle.
Fill light (Water not
entering washer) Check your house water supply. Did you forget to turn on one or both supply valves after installation or
period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your
cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start
over again.
Lid Lockedlight Lid Lockedlight will flash if 3 cycles have been started without opening the lid. The washer will not start
another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem
persists, call 800.GE.CARES (800.432.2737) for service.

9
GEAppliances.ca
Loading the Washer
Proper Use of Detergent
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the
fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton
towels and socks separate from lint collectors including synthetic garments and dress pants.
- Fire Hazard
WARNING
Never place items in the washer that are dampened with gasoline or other flammable liquids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so so can result in death, explosion, or fire.
Using too little or too much detergent is a common
cause of laundry problems.
Use less detergent if you have soft water, a smaller
load or a lightly soiled load.
For spots, apply pre-treatment to items as
recommended on the product label. Application should
be made in the basket to prevent overspray which may
cause the coloring on the lid or graphics to fade.
Place detergent pods in the bottom of the wash basket
before adding clothes.
GE recommends the use of High Efficiency detergents
such as he in your energy efficient washer.
HE detergents are formulated to work with low
water wash and rinse systems. HE detergents reduce
the oversudsing problems commonly associated with
regular detergents.
When using high efficiency or concentrated
detergents, consult the product label to determine
amount required for optimum performance. Excessive
detergent will negatively impact wash performance.
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Load dry items loosely in the washer basket. For best
results, load items evenly and loosely around the
outside of the basket, filling in towards the center on
larger loads. To add items after washer has started,
press Start/Pauseif the lid is locked; wait until the Lid
Lock indicator on the display is no longer illuminated
before attempting to open the lid. Lift the lid and
submerge additional items around the outside of
the basket. Close the lid and press Startto resume.
Adjust load size selection and/or use Deep Fill option if
necessary.
Do notplace large items such as sheets, blankets
and towels across the Infusor (on some models).
Load them around the outside of the basket.
Do notput lawn or sofa cushions into the washer as
they are too big to move. Remove outer covers and
ONLY wash them.
Average Small Load
Clothes Level
Water Level
Average Medium Load
Clothes Level
Water Level
Clothes Level
Water Level
Average Large Load

12
About washer features.
Automatic Load Sensing (on some models)
This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the washer.
The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with
water in order to sense the load size.
NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete (significantly
shorter for smaller loads); this is normal operation.
NOTE: This is a high efficiency washing machine with agitator wash action. This system requires less water while providing effective cleaning
action. You may notice that the water level is lower than on your previous washer. This is normal for an agitator-equipped washer.
The agitator cap fits into the top of the agitator. If it accidentally comes
off, simply put it back on.
The fabric softener dispenser automatically releases liquid fabric
softener at the proper time during the cycle.
Do not stop the washer or raise the lid during the first spin. This will
cause the dispenser to empty too soon.
To use, follow these steps:
1Make sure dispenser is securely attached to agitator.
2Use only liquid diluted fabric softener. Pour into dispenser, using
amount recommended on package.
Never pour fabric softener directly on clothes. It may stain them.
3Add water to dispenser until it reaches the maximum fill line.
4Select Deep Rinse option.
Note: Fabric softener may not dispense properly if the Deep Rinse
option is not selected.
Liquid Fabric Softener Dispenser (on some models)
Liquid chlorine bleach should be added through the bleach
dispenser in the front left corner. Follow bleach manufacturer’s
recommendations for the correct amount of liquid chlorine bleach
based on load size, taking care to not apply or spill it directly on
clothing.
NOTE: Do not use liquid chlorine bleach and laundry pretreatments
such as an Oxi product in the same wash load.
Liquid Bleach
Place laundry pretreatments, such as an Oxi product, directly in the
bottom of the wash basket before loading clothes.
NOTE: Do not use liquid chlorine bleach and laundry pretreatments
such as an Oxi product in the same wash load.
Pretreatment
ONLY this
portion of the
dispenser is
visible once
installed into
agitator
Do not pour anything into the agitator
if the agitator cap or dispenser is
removed.
10