GHL Systems netAccess L-50 User manual

User Manual
netAccess L-200 Series
Payment Routers

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COPYRIGHT NOTICE
Information contained in this document is subject to change without notice.
THIS DOCUMENT IS THE PROPRIETARY PRODUCT OF GHL SYSTEMS BHD. ANY UNAUTHORIZED DISCLOSURE,
USE, REPRODUCTION, MODIFICATION, DISTRIBUTION, OR TRANSFER OF THIS DOCUMENT IS STRICTLY
PROHIBITED. COPYRIGHT (C) GHL SYSTEMS BHD 2009. ALL RIGHTS RESERVED.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of GHL Systems Bhd.
RESTRICTED RIGHTS LEGEND
This Document and any materials accompanying the Document, if any, (the “Products”) are commercial
documentation and commercial product developed exclusively at private expense, and in all respects are
proprietary data belonging solely to GHL Systems Berhad, except otherwise stated.
All product names mentioned herein are for identification purposes only and may be trademarks and/or
registered trademarks of their respective companies and/or institutions.
 2009 by GHL Systems Berhad. All rights reserved. GHL, the GHL logo, netAccess, netAccess L-200 series and
other GHL Systems Berhad products and services mentioned herein as well as their respective logos are
trademarks or registered trademarks of GHL Systems Berhad in Malaysia and in several other countries all over
the world. All other product and service names mentioned are the trademarks of their respective companies.
Data contained in this document serves informational purposes only. National product specifications may vary.
Document Version: 2.5
Date of Publication: November 2009

ii | Page
Document History
Version
Date
Author
Description
2.0
May 2009
Cristina Yap
Document Creation.
2.1
May 2009
Cristina Yap
Updated web configuration graphics
2.2
May 2009
Cristina Yap
1. Changed logo.
2. Updated to new Web Configuration pages screen shots.
2.3
June 2009
Cristina Yap
1. Added Document History page.
2. Updated weight and dimensions in Technical
Specifications.
3. Parameters changed in some sections due to updated
Web Configuration pages.
4. Updated to latest Web Configuration pages.
2.4
June 2009
Cristina Yap
1. Updated Systems Configuration to take out XMPP
configuration.
2.5
Sept 2009
Cristina Yap
1. Added cautionary note for ID naming.
(pg. 24)
2. Expanded Pattern Configuration. (pg. 27-29)
3. Expanded Dependencies Configuration. (pg. 30)
4. Added Chapter 4: Deployment Scenarios and Sample
Configurations (pg 31-40)
5. Updated Appendix B: Pattern Matching Conventions (pg
41-44)

iii | Page
Table of Contents
Chapter 1: Introduction to netAccess L-Series ............................................... 1
Introduction to netAccess L-Series ................................................................................ 1
The netAccess L-200 series ............................................................................................ 1
L-Series devices - Features at a glance ........................................................................... 2
NetAccess L-200 Series Front/Back View ....................................................................... 3
Status Lights ................................................................................................................. 4
Technical Specifications ................................................................................................ 5
Chapter 2: System Configuration Guide ........................................................ 6
Getting Started ............................................................................................................. 6
Login Page .................................................................................................................... 7
Default Page ................................................................................................................. 9
Configuring the netAccess L-Series device ................................................................... 11
System Tools Buttons ................................................................................................. 11
Device Information Tab............................................................................................... 12
System Tools Tab ........................................................................................................ 12
System Tools - Settings Tab ......................................................................................... 12
Upgrade Tab ............................................................................................................... 17
PING Test Tab ............................................................................................................. 18
Device Restart Tab ...................................................................................................... 19
Logout ........................................................................................................................ 19
Chapter 3: NetRouter Configuration Guide ................................................. 20
Configuring the NetRouter Services ............................................................................. 20
GPRS Settings ............................................................................................................. 21
RS232 Settings ............................................................................................................ 22
RS 485 Settings ........................................................................................................... 23
TCP/IP Settings Page ................................................................................................... 24
Default Settings for the TCP/IP channels ..................................................................... 25
Pattern Configuration ................................................................................................. 27
Dependencies Configuration ....................................................................................... 30
Chapter 4: Deployment Scenarios and Sample Configurations ................... 31
Pre-requisite conditions .............................................................................................. 31
Scenario 1: L-50 serving 3 PSTN Terminals ............................................................. 32
Scenario 2: L-200 Optimus converts PSTN to GSM/GPRS ........................................ 33
Scenario 3: L-100 as a Port Extender ...................................................................... 34
Scenario 4: L-100 as a Wireless Concentrator ......................................................... 35
Scenario 5: L-200 in a Multi-lane Deployment with Dual GPRS ............................... 36
Scenario 6: L-300 or L-350 VPN connection over GPRS ........................................... 37
High Availability Configurations .................................................................................. 38
Scenario 7: 3 levels of failover connections ............................................................ 39
Scenario 8: L-200 Dual SIM GPRS failover............................................................... 40
Appendix A: Cable Specifications ................................................................. 41
Cable 1: Serial cable for terminals (Verifone) ............................................................... 41
Cable 2: Serial cable for terminals (Sagem) .................................................................. 41

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Cable 3: Console cable for netAccess L-Series .............................................................. 42
Appendix B: Pattern Matching Conventions ................................................ 43
Pattern Matching Operators ....................................................................................... 43
Examples of Patterns .................................................................................................. 44

netAccess L-200 Series Manual 1 | Page
Chapter 1:
Introduction to
netAccess L-Series
Introduction to netAccess L-Series
The netAccess L-Series is a family of versatile financial payment routers, capable of
supporting multiple payment devices in a LAN environment, providing a variety of
connectivity options to provide high availability connection to the main payment backbone.
With its compact form factor, the L-Series device can be placed discreetly at payment
counters or cash registers to connect several payment devices to the payment host.
The netAccess L-200 series
The L-200 series is designed for a medium sized merchant environment to connect up to 10
terminals using the usual transports such as RS232, RS485 and TCP/IP through a single GPRS
channel. The L-200 model supports 2 SIM cards to ensure the communications are not
affected by failure of the primary mobile network. The device will automatically switch from
primary SIM to the secondary SIM if the primary network goes down.
Figure 1: netAccess L-200

netAccess L-200 Series Manual 2 | Page
L-Series devices - Features at a glance
L-100
L-200
L-300
L-350
Hardware/Interface Ports
RS232 Ports
3 / 21
3 / 21
3 / 2 / 11
3 / 2 / 11
RS485 Ports
0 / 11
0 / 11
0 / 1 / 21
0 / 1 / 21
Ethernet Ports
1
1
2
2
GPRS SIM slots
1
2
1
2
WiFi
N/A
N/A
Optional
Built -in AP
HSDPA
N/A
N/A
Optional
Optional
SD Card slot
No
Yes
Yes
Yes
Uplink/Downlink channels
Maximum downlink devices
5
10
15
30
Maximum uplink channels2
8
8
10
10
RS485 (downlink)
5
10
15
30
TCP/IP (downlink)
5
10
15
30
DSL
External
External
External
External
Device Functions
Web-based Configuration
Yes
Yes
Yes
Yes
Pattern Matching
Yes
Yes
Yes
Yes
Intelligent Failover
Yes
Yes
Yes
Yes
SSL support
Yes
Yes
Yes
Yes
VPN support
No
No
Yes
Yes
SNMP support
Yes
Yes
Yes
Yes
XMPP support
Yes
Yes
Yes
Yes
Gateway functionality
Yes
Yes
Yes
Yes
1 RS485 module is an option. The device can have any combination of RS232 and RS485 ports but the total of
ports is 3.
2 Number of uplink channels supported varies based on device CPU load.

netAccess L-200 Series Manual 3 | Page
NetAccess L-200 Series Front/Back View
Legend:
1. Ready LED
2. RS232 Activity LEDs3
3. GPRS Signal and activity LEDs
4. Ethernet Activity LED
5. SIM #! Tray slot
6. SIM Eject button
7. USB Slave Port
8. RS232_3 or RS485 port
(depends on model option)
9. RS232_2 port
10. SD Card slot
11. GPRS Antenna connector
12. SIM #2 slot (no tray)
13. Power DC In socket
14. USB Host Port
15. RS232_1 port
16. Ethernet port
3 If RS485 is present, it is represented by RS232_3

netAccess L-200 Series Manual 4 | Page
Status Lights
The Status Lights on the front panel indicate the operational status of the device.
Status LED
State of LED / Colour
Description
Power
Solid / Blue
All modules and connections OK
Slow Blink / Blue
Startup in progress
RS232/RS485 Activity
Fast Blink / Orange
Data transmission in progress
PSTN Activity
Fast Blink / Orange
Data transmission in progress
WiFi Activity
Fast Blink / Orange
Data transmission in progress
GPRS Signal Strength
Off
SIM not active4
On / Orange
Connecting/Registering to GPRS network
1 blink / Orange
Weak Signal
2 blinks / Orange
Average Signal
3 blinks / Orange
Good Signal
4 blinks / Orange
Excellent Signal
GPRS Activity
Fast Blink / Orange
Data transmission in progress
1 blink/ 1 sec
Searching for GPRS network
1 blink / 3 secs
Registered to GPRS network
GPRS Activity (HSDPA)
Normal blink / Orange
Data transmission in progress
Ethernet Activity
Fast blink / Orange
Ethernet network is up
4 Theactivesimwillshowalight,theinactiveSIM’sLEDwillbeoff.

netAccess L-200 Series Manual 5 | Page
Technical Specifications
L-100 Series
L-200 Series
L-200 Optimus
L-3xx Series
Connectivity
RS232 Serial
RS485 Serial
(optional)
GPRS
TCP/IP
RS232 Serial
RS485 Serial
(optional)
GPRS
TCP/IP
RS232 Serial
GPRS
TCP/IP
PSTN
RS232 Serial
RS485 Serial
(optional)
GPRS / HSDPA
TCP/IP
PSTN
Ports
RS232/RS4855
RS232 x2
Ethernet
USB Slave
USB Host
RS232/RS4855
RS232 x2
Ethernet
USB Slave
USB Host
SD Card Slot
RS232
POS/PBX
Phone/Fax
Ethernet
USB Slave
USB Host
SD Card Slot
RS232/RS4856
RS232 x2
Ethernet x 2
USB Slave
USB Host
SD Card Slot
Status
Indicators
RS232 Activity x 3
GPRS Signal
Strength
GPRS Activity
Ethernet Activity
RS232 Activity x 3
GPRS Signal
Strength x 2
GPRS Activity
Ethernet Activity
POS/PBX Activity
x 3
GPRS Signal
Strength x 2
GPRS Activity
Ethernet Activity
RS232 Activity x 3
GPRS Signal
Strength x 2
GPRS Activity
Ethernet Activity
Dimensions
W x L x H
(cm)
12.5 x 10.1 x 4.1
12.5 x 10.1 x 4.1
12.5 x 10.1 x 4.1
13.8 x 12.5 x 4.1
Weight (g)
510
580
650
675
Power Source
(Standard)
DC 12V 1A
DC 12V 1A
DC 12V 1A
DC 12V 1A
Power Source
(Minimum)
DC 7V 1.5A
DC 7V 1.5A
DC 9V 1.4A
DC 7V 2A
Power Source
(Maximum)
DC 40V 0.3A
DC 40V 0.3A
DC 20V 0.6A
DC 40V 0.3A
Operating
Conditions
-5 to 55 °C
20-80 humidity
-5 to 55 °C
20-80 humidity
-5 to 55 °C
20-80 humidity
-5 to 55 °C
20-80 humidity
5 If the RS485 port is present then the third RS232 port is not available.
6 The L-3xx series supports combinations of total of 3 S232 and RS485 ports.

netAccess L-200 Series Manual 6 | Page
Chapter 2:
System Configuration
Guide
Getting Started
The netAccess L-Series devices are preconfigured with default system parameter values.
These need to be customized to the production environment during deployment. This
section guides the user through the System Configuration Pages.
Configuration Interface
The netAccess L-Series devices are configured through a web-based interface.
Requirements for configuration:
Item
Description
Computer
Notebook or desktop with LAN port and running TCP/IP protocol
with IP Address: 192.168.1.10
LAN Connection
Cross cable plugged into TCP/IP port of L device
Web Browser
Recommended web browser to use is Internet Explorer (version
6.0 and above) with the resolution of 1024 x 768
Figure 2: Connection from Notebook to netAccess L-Series device

netAccess L-200 Series Manual 7 | Page
Connecting to the netAccess L-Series device
The default IP for netAccess L-Series devices is 192.168.1.1. Access the web configuration
page by entering the IP into the Address Bar of the Web Browser:
Figure 3: Enter the netAccess L-Series default IP into the Address Bar (Internet Explorer)
Press ENTER to access the Login Page and begin configuring the netAccess L device.
Login Page
The Login Page is displayed upon connection to the netAccess L-Series device:
Figure 4: Login page for netAccess L-200

netAccess L-200 Series Manual 8 | Page
Logging in
Key in the password in the input box and click Submit to enter the configuration pages. The
default System Password is admin.
The default password can be changed once logged into the configuration pages.
Wrong password entered
If a wrong password is entered, thesystemwilldenyaccessanddisplay“Invalid Password”:
Figure 5: Invalid Password Error

netAccess L-200 Series Manual 9 | Page
Default Page
The default page is displayed upon successful login. It shows the information about the
system configuration, parameters and status of the netAccess L-200 series device.
Figure 6: netAccess L-200 Default Page shows the status and information of the device
Clicking on the Device Information button will display this same screen.
Software Information
This section displays the Software Information of the device:
Item
Description
Linux Kernal Version
Reports the version of the Linux Kernal
ROMFS Version
Reports the Build version of the ROM
NetRouter Version
Reports the Build version of the NetRouter firmware
Web server Version
Reports the Build version of the Web server application

netAccess L-200 Series Manual 10 | Page
Hardware Information
This section displays the Hardware Information of the device:
Item
Description
Product Type
netAccess L-Series of Payment Routers
Model
Model of the device – L-350
Hardware Version
Version of the netAccess L-Series Hardware
Manufacturer
GHL Systems
Serial Number
Serial number of the netAccess L-Series device
MAC
MAC Address of the network port of the netAccess L-Series device
System Status
This section displays the System Status Information of the device:
Item
Description
Mem Free
Free memory of the system
CPU Load
% Load on the CPU
ETH1 IP
IP Address of first Ethernet port (ETH1). Default: 192.168.1.1
Gateway1
Gateway IP of first Ethernet port (ETH1).
ETH2 IP
IP Address of second Ethernet port (ETH2). Default is blank.
Gateway2
Gateway IP of second Ethernet port (ETH2).
DHCP Status
Indicates if the DHCP server on the netAccess L-Series device is
turned on or off, default is off
Mobile Status
This section displays the status of the active SIM card on the device:
(Note: This could be GPRS or HPDPA)
Item
Description
Status
Status of the active SIM Card
Uptime
Uptime of the connection
Downtime
Downtime of the connection
Signal Strength
Strength of the signal
IP Address
IP address of the GPRS connection
Received / Transmitted
Number of bytes received and transmitted
Service Provider
Name of service provider of the SIM

netAccess L-200 Series Manual 11 | Page
Configuring the netAccess L-Series device
The netAccess L-Series devices may be configured on two levels:
Level
Notes
System
System wide configuration such as IP Address, configuration files
and System Firmware updates. System configurations are set using
the System Tools button.
System configuration changes require a System restart for changes
to take effect.
NetRouter
Configuration of NetRouter Services and Features such as Uplink
connections, GPRS connectivity parameters, Routing Patterns and
Service Dependencies. NetRouter configurations are set using the
menu bar at the side.
NetRouter configuration changes require the NetRouter services to
be restarted for the changes to take effect.
System Tools Buttons
The System Tools Buttons are located right underneath the title bar of the configuration
pages:
Figure 7: System Tools Button bar
The System Tools Buttons provide access to the configuration pages of the netAccess L-200
series device System Parameters:
Item
Description
Device Information
Displays or refreshes the Device Information Page.
System Tools
Tools for configuring and managing the system.
Restart netRouter
Restart the netRouter services.
Logout
Log out of the management console.

netAccess L-200 Series Manual 12 | Page
Device Information Tab
This tab displays the Device Information Page, which was described in the previous chapter.
System Tools Tab
The System Tools Button gives access to the system configuration pages:
Page
Description
Setting Tab
Settings for the following items:
 Ethernet Setting (System IP settings)
 Admin Setting (Change system password)
 Time Setting (Change system time)
Download Tab
Download system logs and configuration file.
Upgrade Tab
Load new configuration or system image files into the device.
Ping Test Tab
PING other hosts in the network.
Restart
Restart the netAccess L-200 series device.
IMPORTANT NOTICE:
Any changes to the System Settings (except for Admin password changes and time changes)
requires a system restart.
System Tools - Settings Tab
Figure 8: The System Tools Setting tab

netAccess L-200 Series Manual 13 | Page
Ethernet Settings
Figure 9: System Tools – Settings Tab - Ethernet Setting
Field
Description
IP Address
IP Address of the Ethernet Port.
Netmask
Subnet mask for the Ethernet Port.
Gateway
Gateway for the Ethernet Port.
DHCP Server
Check this to enable a DHCP server on this Port.
DHCP Options
Start IP
Start of IP range to be dispensed by the DHCP server on this Ethernet Port.
End IP
End of IP range to be dispensed by the DHCP server on this Ethernet Port.
NetMask
Subnet Mask of the DHCP range.
Gateway
Gateway for the DHCP range (Set this to the IP address for that Port).
DNS
DNS setting for the DHCP range
Set
Click on SET button to save the configuration
Important Notice: After changing the IP settings, the netAccess L-Series device must be
restarted for the new IP settings to take effect.

netAccess L-200 Series Manual 14 | Page
Admin Settings
This option isusedtochangethedefaultpassword(‘admin’)toanewpassword.
Figure 10: System Tools – Settings Tab - Admin Setting
Field
Description
Old Password
Key in the old password. The dfault password is admin.
New Password
Key in the new password. Password will not be displayed.
Confirm New
Password
Key in the new password again to verify the password keyed in above.
SUBMIT
Submit button saves the new password
RESET
Reset button clears all the fields
Follow these steps to change the system password:
1. Key in the old password in the Old Password input box.
2. Key in the new password in the New Password input box.
3. Key in the new password again in the Confirm New Password input box. This ensures
that the password has been entered correctly as the passwords will not be displayed.
4. Click SUBMIT to save the new password.
5. Apromptwillappearaskingtheuserto‘ConfirmChanges?’
6. Click on YES and the password will be updated. A message will appear stating
“Passwordupdatedsuccessfully”.
Note: There is no need to restart the system after a password change.

netAccess L-200 Series Manual 15 | Page
Time Setting
This option is used to change the date and time on the device.
Figure 11: System Tools – Settings Tab - Time Setting
Field
Description
Date
Key in the date in (DD/MM/YYYY format.
Time
Key in the time in HH:MM:SS format.
SUBMIT
Submit button saves the date/time.
RESET
Reset button clears all the fields.
Note: There is no need to restart the system after a password change.