DELL SERVICES
Dell offers a broad portfolio of services that helps
optimise use of Dell technology, rapidly deploy
systems, and maximise system uptime. Dell provides
expert advice and technical assistance and a single
point of contact, while striving to help achieve a lower
total cost of ownership.
Standard Service Plan
Dell™PowerConnect™managed switches come with
1-year next business day response1.
Technical Support
All systems are supplied with 30 days’getting started
configuration assistance and 24-hour online support at
support.euro.dell.com. Telephone technical support is
available during local business hours.
Upgrades include:
•Premier Enterprise Bronze Support –three years’
next business day response
•Three years’service with 4-hour response1–
12 hours a day, 5 days a week
•Premier Enterprise Silver Support –three years’24x7
service with 4-hour response1, and software and
storage support resolutions
Installation Services
Dell offers on-site installation of all
PowerConnect switches.
•Standard Installation provides installation of the
PowerConnect switch, including installation into a
Dell-supported rack (if required), connecting cables
between the switch and attached servers and
clients, and testing for proper connectivity
•Advanced Installation provides installation of the
PowerConnect switch, as described above, plus
advanced configuration of managed switches,
including all features outlined in the User Guide
(Password protection, System Manager, Port
Manager, Address Manager, Spanning Tree, VLAN
and Class of Service Setup, Port Trunking, Port
Mirroring, SNMP, Multimedia Support, and
Statistics). Customers must provide detailed
configuration requirements prior to installation
Services vary by region. For more information
on the available services in your area, please visit
euro.dell.com
Dell PowerConnect 3248 and PowerConnect 5224 Switches
These devices are not, and may not be, offered for sale or lease, or sold or leased for use in a residential environment until the approval of the FCC has been obtained. Subject to availability, prices
and specifications are correct at the date of publication and may change without notice. Dell’s Terms and Conditions of Sale and Service apply and are available on request and at
www.euro.dell.com 1. Response times may vary according to the remoteness or accessibility of product location. Service may be provided via telephone or internet where appropriate. Certain
restrictions apply. Dell, the Dell logo, and PowerConnect are trademarks of Dell Computer Corporation. Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell disclaims proprietary interest in the marks and names of others. © Copyright 2002 Dell Computer Corporation. All rights reserved.
EU822/08Nov2002
Visit www.euro.dell.com for more information.
Simplicity and performance. Easy as
FEATURES PowerConnect 3248 PowerConnect 5224
Switching capacity 13.6 Gigabits/second 48 Gigabits/second
10/100BaseT ports 48 Ports RJ-45, IEEE 802.3/802.3u None
10/100/1000BaseT ports Two Ports RJ-45, IEEE 802.3ab 24 Ports RJ-45, IEEE 802.3ab
Fibre media support Two SFP slots (combo with Four SFP slots (combo with
1000BaseT ports) for 1000SX and 1000BaseT ports) for 1000SX and
1000LX transceivers 1000LX transceivers
Auto-negotiation Speed, duplex mode, flow control; Speed, duplex mode, flow control;
MDI/MDIX MDI/MDIX
VLAN IEEE 802.1Q tagging and port-based, IEEE 802.1Q tagging and port-based,
up to 255 VLANs, dynamic up to 255 VLANs, dynamic
VLAN (GVRP) VLAN (GVRP)
Class of Service L2 IEEE 802.1p tagging and L2 IEEE 802.1p tagging and
port-based priority with four port-based priority with four
queues per port queues per port
L3 priority based on IP ToS L3 priority based on IP ToS
(Precedence, DSCP) (Precedence, DSCP)
L4 priority based on TCP/UDP Port
IP Multicast support IGMP v1/v2 snooping, static IGMP v1/v2 snooping, static
IP Multicast IP Multicast
Availability Spanning Tree, IEEE 802.3ad Link Spanning Tree, IEEE 802.3ad Link
Aggregation, LACP, port mirroring Aggregation, LACP, port mirroring
Optional external redundant power Optional external redundant power
with PowerConnect RPS-600 with PowerConnect RPS-600
Management Web-based management Web-based management
Industry-standard command line Industry-standard command line
interface (CLI) interface (CLI)
RADIUS remote authentication RADIUS remote authentication
for administrative access for administrative access
SNMPv1, Four RMON groups, SNMPv1, Four RMON groups,
multiple MIBs multiple MIBs
Configuration file management, Configuration file management,
dual firmware images dual firmware images
Chassis 1U, rack-mounting kit included 1U, rack-mounting kit included