Glacier bay HD67780-0027D Assembly instructions

THANK YOU
INSTALLATION AND CARE GUIDE
Questions, problems, missing parts?
Before returning to the store, call Glacier Bay Customer Service
8 a.m. - 7 p.m., EST, Monday - Friday
9 a.m. - 6 p.m., EST, Saturday
1-855-HD-GLACIER (1-855-434-5224)
HOMEDEPOT.COM
PULL-DOWN KITCHEN FAUCET
We appreciate the trust and condence you have placed in Glacier Bay through the purchase of this kitchen
faucet. We strive to continually create quality products designed to enhance your home. Visit us online to see
our full line of products available for your home improvement needs. Thank you for choosing Glacier Bay!
9/2017 REV.01HOMEDEPOT.COM
Model#
HD67780-0027D
Internet#
302871346
SKU#
1002707353

2
Table of Contents
Important Information..............................2
Warranty ...................................................2
Pre-Installation.........................................2
Planning Installation ..............................2
Package Contents..................................3
Installation................................................4
Care and Cleaning ....................................8
Troubleshooting........................................9
Service Parts ........................................... 10
Important Information
□ Observe all local plumbing and building codes.
□ Cover the sink drain to avoid losing any parts.
□ Review the care and cleaning section included in this guide.
Pre-Installation
PLANNING INSTALLATION
Before beginning the installation of this product, ensure all parts are present. Compare parts with the Package
Contents list. If any part is missing or damaged, do not attempt to install the product. Contact Customer Service
for replacement parts..
TOOLS AND HARDWARE REQUIRED
Adjustable
wrench
Safety
goggles
SILICONE
Silicone
sealant
Tools and Hardware Required ...............2
Operation...................................................7
Warranty
LIMITED LIFETIME WARRANTY
Glacier Bay products are manufactured with superior quality standards and workmanship and are backed by our
limited lifetime warranty. Glacier Bay products are warranted to the original consumer purchaser to be free of
defects in materials or workmanship. We will replace FREE OF CHARGE any product or parts that proves defective.
Simply, return the product / part to any of The Home Depot retail locations or call 1-855-HD-GLACIER (1-855-434-
5224) to receive the replacement item. Proof of purchase (original sales receipt) from the original consumer
purchaser must be made available for all Glacier Bay warranty claims.
This warranty excludes incidental/inconsequential damages and failures due to misuse, abuse or normal wear and
tear. This warranty excludes all industrial, commercial and business usage, whose purchasers are hereby extended
a ve year limited warranty from the date of purchase, with all other terms of this warranty applying except the
duration of warranty.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations may not apply to you. This warranty gives you specic legal rights and you may also have other
rights that vary from state to state and province to province. Please see a store or contact 1-855-HD-GLACIER for
more details.
Contact the Customer Service Team at 1-855-434-5224 or visit www.HomeDepot.com.

3
Pre-Installation (continued)
PACKAGE CONTENTS
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Part Description Quantity
A 1
B FastMount™ 1
Faucet assembly
D Escutcheon 1
E 1Gasket
C 1
F Weight 1
Quick connector
I
J
K
L
Part Description Quantity
G Weight clip 1
H Cap 1
J Soap assembly 1
K 1
Soap dispenser
mounting nut
I 1
L Soap bottle 1
Soap pump
Faucet Assembly Soap Pump Assembly
A
B
C
D
E
F
G
H

4
Installation
1
CAUTION: Always shut off the water supply before
removing an existing faucet or replacing any part of a
faucet. Open the faucet handle to relieve water pressure
and ensure that the water is completely shut off.
□Shut off the water supply.
□Insert the faucet body through the hole in the
sink.
2
NOTE: If the sink is uneven, use silicone under the
gasket (E).
NOTE: This step is for no escutcheon installation (optional).
If the escutcheon will be used, install the faucet assembly
as described in step 2.
NOTE: This step is for escutcheon installation (optional).
If the escutcheon will not be used, install the faucet
assembly as described in step 1.
Installing the faucet assembly Installing the faucet assembly
□Place the escutcheon (D) and the gasket (E) on
the bottom of the new faucet assembly (A).
□Insert the faucet assembly (A) through the hole
in the escutcheon (D).
A
A
D
E

5
Installation (continued)
3 Securing the faucet assembly
□From underneath the sink, secure the faucet
assembly to the sink with the FastMount™
system (B). Push the FastMount™ system (B)
up over the threads until it stops against the
bottom of the sink, then hand turn (clockwise)
to tighten (Fig 1).
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4 Attaching the quick connector
to the receiving block
□Remove the cap (H) from the quick connect
tube (1).
□Push the quick connector (C) rmly upward and
attach it to the receiving block (1). Pull down
moderately to ensure the connection has been
made.
Sink Sink
Push
up
Screw
Fig 1
B
B
B
1
1
C
H

6
Installation (continued)
5 Installing the weight
□Insert the weight (F) onto the clip (G) by sliding
it down onto the clip (G).
□Install the weight clip (G) at the point of the
hose marking “weight here”.
6 Installing the soap dispenser
□From under the sink, screw the soap
bottle (L) onto the soap assembly (J)
shank. Insert the soap pump (I) down
into the soap assembly (J).
□Insert the soap assembly (J) through the
selected hole in the sink. Secure the soap
assembly to the sink with the soap
dispenser mounting nut (K) provided.
I
J
K
L
Weight
here
Weight
here
G
G
F
F

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7
Installation (continued)
Operation
1Flushing and checking for leaks
□Pull the hose assembly out of the spout and
remove the spray head by unscrewing it from
the hose in a counterclockwise direction. Be
sure to hold the end of the hose down into the
sink and turn the faucet to the warm position
where it mixes hot and cold water.
□Flush the water lines for one minute. This ushes
away any debris that could cause damage to
internal parts. Check for leaks.
□Re-tighten any connections if necessary, but do
not overtighten. Reinstall the spray head by hand
tightening it back onto the spray hose in a
clockwise direction.
IMPORTANT: After installation is completed, turn on the
hot and cold water supplies. Check for leaks.
7Making the water supply
connections
□Thread the nut (1) on the supply line onto the
outlet of the water supply valve (2) and tighten
with a wrench. Do not overtighten.
NOTE: The hot side inlet tube is indicated by a label. Avoid
twisting wires together or placing the wires close to each
other and damaging. 1
2

8
Operation (continued)
2Removing the quick connector
□If it is necessary to remove the quick connector
(1), squeeze the tabs (2) on the quick connector
and then pull down to disconnect.
Care and Cleaning
□To clean, wipe down with a damp cloth and dry with a towel.
□Do not use abrasive cleaners, steel wool, or harsh chemicals when cleaning this faucet, or the warranty will
be voided.
Pull
down
1
1
Squeeze
2

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9
Troubleshooting
Problem Possible Cause Solution
There are leaks
underneath the handle.
The bonnet nut has come loose and the
o-ring on the cartridge is dirty or damaged.
□Tighten the bonnet nut. Clean
or replace the o-ring.
The aerator leaks or has
an inconsistent water
ow pattern.
The aerator is dirty or mistted.
The cartridge may be clogged.
□Remove the aerator and check
for debris in the aerator screens.
□Remove the cartridge and check
for debris.
NOTE: Refer to the service parts section in this manual for
a detailed drawing showing the location of the parts listed
below.
□Ensure the aerator is properly
installed.
There are leaks from the
hose underneath the deck.
The hose and discharge tube connection
may be loose.
□Tighten the connection between
the discharge tube and hose.
The hose does not retract. The weight is not installed in the
appropriate position.
□Reinstall or readjust the weight.
The water pressure is low. The connector underneath the deck is
clogged with debris.
The aerator is clogged.
□Turn off the water supply and
disconnect the connector
/ aerator.
□Unscrew the connector / aerator
and clean under running water.
□Screw the connector / aerator
back.
□Test water ow. If water
pressure is still low then replace
the connnector / aerator.
There is no hot or cold
water.
The water inlet hose was acccidentally
kinked during installation and is limiting
the water ow through.
□Reinstall the water inlet hose.
There is a low ow of
water.
The screen lter in the spray head is dirty. □Turn off the water supply at
angle stop and unscrew the
spray head from spray hose.
□Clean the screen lter in the
spray head under running water.

10
Service Parts
*Specify Finish
Many replacement cartridges, aerators, and drain
assemblies can be purchased at your local The
Home Depot store or online at HOMEDEPOT.COM
Part Description Part Number
1RP38363*
2 Cartridge & Screw RP20089
3 Bonnet nut RP70582
4 Cap RP80184*
5 Handle RP13143*
Spray head and Hose
8 O-ring RP60002
Part Description Part Number
9Quick connect
assembly RP70429
10 O-ring RP60089
11 Weight RP70525
12 Weight clip RP70590
13 Escutcheon RP80603*
14 Gasket RP80604
15 FastMount™ RP56096
16 Pump kit RP46018
17 Flange kit RP46019*
18 Soap bottle RP46002
19 Soap dispenser kit RP46020*
Faucet ID tags can
be found on the
hot water inlet
6 Set screw RP50002
7 Block RP70421
8
9
10
11
12
13
12
34
5
6
7
14
15
16
17
18
19