Glen Dimplex New World 60 Firmware update
New World 60 - 70cm
Hob Touch UK Part No 082757102 Date 05/09/2011
Users Guide & Installation
Handbook
CONTENTS & INTRODUCTION
CONTENTS
• SAFETY
• USING THE PRODUCT
• CLEANING
• INSTALLATION INSTRUCTIONS
• TECHNICAL DATA
• CUSTOMER CARE
INTRODUCTION
Thank you for buying this British-
built appliance from us.
This guide book is designed to help you
through each step of owning your new
appliance, from installation to use. Please
read it carefully before you start using
your product, as we have endeavored to
answer as many questions as possible,
and provide you with as much support
as we can.
If,however,youshouldndsomething
missing, or not covered, please contact
our Customer Care team. Their number is
located on the back page of this book.
For customers outside the UK and
Northern Ireland, please contact your
local supplier.
When you dial this number you will hear
a recorded message and be given a
number of options. This indicates that
your call has been accepted and is
being held in a queue. Calls are answered
in strict rotation as our Customer care
representatives become available.
Alternatively, general information, spares
and service information is available from
our website. The address is located on
the back page of this book.
WARRANTY
Your new appliance comes with our
12-month guarantee, protecting you
against electrical and mechanical
breakdown. To register your appliance
please call 0844 481 0182, complete
the registration form included or register
online at the web address located on the
back page of this book.
For full terms & conditions of the manu-
facturer’s guarantee, refer to the website
on the back of this book.
In addition, you may wish to purchase
anextendedwarranty.Aleaet
explaining how to do this is included
with your appliance.
Our policy is one of constant
development and improvement,
therefore we cannot guarantee the strict
accuracy of all of our illustrations and
specications-changesmayhavebeen
made subsequent to publishing.
Before using the hob
Make sure that you have removed all
packaging,wrappings,stickersandlms
from the hob surface.
It is recommended that you clean and
wash the hob surface before using for the
rsttime.
Apply a thin coat of ceramic hob cleaner
to the hob to help maintain and protect it.
See the customer care section for details
of how to obtain all the available cleaning
products.
BEFORE USING THE PRODUCT
Make sure that you have removed all
packaging and wrapping. Some of the
items inside this appliance may have ad-
ditional wrapping.
Caution: This appliance is for cooking
purposes only. It must not be used for
other purposes, for example room heat-
ing.
GENERAL
Warning! - Accessible parts may become
hot during use. To avoid burns, young
children should be kept away from the
appliance.
Children should be supervised to ensure
that they do not play with the appliance.
This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or in-
struction concerning use of the appliance
by a person responsible for their safety.
Warning! - Servicing should be carried
out only by authorised personnel.
• The appliance must never be discon-
nected from the mains supply during
use, as this will seriously affect the
safety and performance, particularly
in relation to surface temperatures
becoming hot and gas operated parts
notworkingefciently.Thecool-
ingfan(iftted)isdesignedtorun
on after the control knob has been
switched off.
Do not spray aerosols in the vicinity of
this appliance while it is in operation.
Donotstoreoruseammableliquidsor
items in the vicinity of this appliance.
Do not modify this appliance.
Do
• Always ensure that pan bases are
dryandatbeforeusingthemonthe
hob.
• Always position pans over the centre
of the heat zone, and turn the
handles to a safe position so they
cannot be knocked or grabbed.
• Always use pans which are no smaller
than 100mm (4”), or no larger than
250mm (10”).
• Always match the size of pan to the
size heat zone – do not use large
pans on small zones or vice versa.
• Always lift pans onto and off the
hob, rather than sliding them across
the surface, to avoid marks and
scratches.
Do Not
If the appliance has a glass hobtop, never
drag pans across the ceramic surface as
this will lead to scratches and damage.
• Never use double pans, rim-based
pans, old or misshapen pans, or
anypanthatisnotstableonaat
surface.
• Never leave cooking fat, or oil, unat-
tended.
• Never use commercial simmering
aids, or heat diffusers, as they create
excessive heat and can damage the
surface of the hob.
• Never use the hob for any other
purpose than cooking food.
• Plastic cooking utensils can melt if
they come into contact with a warm
hob. Never leave them close to, or
on top of the hob.
SAFETY
• Never leave any cook zone on with-
out a pan covering it. This causes a
rehazard.
• Never use the hob surface as a
chopping board or food preparation
area, as this may lead to it becoming
damaged.
• Never put metal cooking utensils,
cutlery, knives or other metal objects
on the hob. They could become hot
if they are near a cooking area which
is in use.
• Never use the hob if the surface is
cracked, broken or shattered. This
creates a high risk of injury. Switch
off the electric supply and call for a
service engineer’s visit.
• Never stare at the halogen elements
(iftted).Thismayimpairyourvi-
sion.
• Never leave aluminium foil on the
hobtop,itreectsheatbackintothe
element which leads to damage.
• Never heat up a sealed tin of food on
the hob, as it may explode.
• Never leave pans overhanging the
edge of the hob. The surface of the
hob is smooth. If pans are knocked
they may move on the hob top.
Fire Safety Advice
Mostkitchenresoccurwhenpeopleare
distracted or leave things unattended, so
remember:
If you’re called away from the hob - by
the phone or someone at the door, either
take pans off the heat, or switch off your
hob.
Don’t let yourself be distracted while
cooking.
Ifyoudohaveareinthekitchen,don’t
take any risks - get everyone out of your
home and call the Fire Brigade
If a pan catches re:
• Do not move it - it is likely to be
extremely hot.
• Turn off the heat if it’s safe to do so
- but never lean over a pan to reach
the controls.
• Ifyouhaveareblanket,putitover
the pan.
• Ifyouhaveputthereout,leavethe
pan to cool completely.
Deep-fat frying presents more dan-
gers in your kitchen.
• Neverllachippan(orotherdeep-
fat fryer) more than one-third full of
oil
• Donotuseareextinguisherona
pan of oil - the force of the extin-
guishercanspreadthereandcre-
ateareball.
If you have an electrical re in the
kitchen:
• Pull the plug out, or switch off the
power at the fuse box - this may be
enoughtostopthereimmediately
• Smothertherewithareblanket,
or use a dry powder or carbon diox-
ide extinguisher
• Remember: never use water on an
electricalorcookingoilre.
SAFETY
USING THE HOB - ELECTRIC (CERAMIC)
Warnings
• Do not use the ceramic hob if the
glass surface is cracked, as electrical
parts are directly beneath. Switch
off the appliance at the supply to
prevent electric shock and contact
your supplier.
• The hob surface remains hot after
use. DO NOT TOUCH.
Initial Power On and calibration
• Whenthehobisrstconnectedto
the mains supply, the hob will appear
in childlock mode and a red neon is
illuminated.
• Before use the hob needs to be
calibrated. For this it is important that
any bright lights above the hob are
switched off, eg. halogen hood lights.
• To calibrate and unlock the hob,
touch the key symbol and the red
neon goes out, and a beep is heard.
• The hob is now calibrated and ready
for use.
Switching on the hob
• Touch and hold the on/off symbol for
3 secs. The hob will beep and all en-
ergy level indicators will display “0”.
• If no other symbol is selected within
10 secs the hob will turn off.
Operating a heater
• Select the desired heater by touching
its own symbol. The corresponding
displaywillash“0”.Touch“+”or“-”
to set the power level. After 10 secs
thedisplaywillstopashinganda
beep is heard.
• To adjust the power level, touch
the heater symbol until the display
ashes.Adjustthe“+”or“-”tothe
desired power level. After 10 secs the
displaywillstopashingandabeep
is heard.
Switching a heater off
• To turn off a heater, touch and hold
the desired heater symbol until the
displayashes.Adjustthe“-”symbol
down to “0”. After 10 secs the heater
will switch off, the display will stop
ashingandabeepisheard.
• To turn off all heaters together, touch
and hold the on/off symbol for 1 sec.
Notes on use
• The power settings on the hob do
not indicate any set temperature and
cannot be used to judge one element
against another.
• During cooking, the elements will
cycle on and off. This is normal.
Dual Zone (if tted)
• Select the dual zone heater by touch-
ing its inner symbol. The correspond-
ingdisplaywillash“0”.Touch“+”
or “-” to set the power level. If you
require the outer heater, while the
powerlevelisashingtouchandhold
the outer symbol. After 10 secs the
displaywillstopashingandabeep
is heard.
Auto heat-up
• Select the desired heater by touch-
ing its own symbol. The correspond-
ingdisplaywillash“0”.Touch“+”
until9isreachedthenpressthe“+”
again. A dot will appear next to the
“9.”andtheywillbothstarttoash
for 10 secs. This indicates that auto
heatup is on. During this time the de-
sired power level must be set. After
10 secs a bleep sounds and the dot
becomesxed.Theheaterwillbeset
at this level.
• If “0” or “9” are selected whilst in
auto heatup mode the function is
cancelled
ELECTRIC HOB
Ceramic glass hobs
• The ceramic hob top can be cleaned
using a clean, damp cloth or kitchen
paper. Do not use a used dishcloth
orspongeastheycanleavealmof
detergent on the surface which can
lead to discoloration. Please ensure
that the elements are cooled fully to
avoid steam burns.
• You can use a specialist ceramic
cleaner to restore the surface, but
use sparingly to avoid coating the
hob top too thickly. Too much cream
cleaner will lead to discolouration.
Use a dry, clean cloth to polish the
surface.
• For stubborn marks, a specialist hob
scraper can be used.
• Do not use steam cleaners or high-
pressure cleaning equipment.
• Regular cleaning will prevent any
salts or minerals from accumulating
on your hob and discolouring the
glass.
• Wipe any spillage as soon as pos-
sible.
• Clean the hob top as regularly as
possible, this will prevent any build
upofgreasewhichmaybeare
hazard.
CLEANING
ELECTRIC HOB
Ceramic glass hobs
• The ceramic hob top can be cleaned
using a clean, damp cloth or kitchen
paper. Do not use a used dishcloth
orspongeastheycanleavealmof
detergent on the surface which can
lead to discoloration. Please ensure
that the elements are cooled fully to
avoid steam burns.
• You can use a specialist ceramic
cleaner to restore the surface, but
use sparingly to avoid coating the
hob top too thickly. Too much cream
cleaner will lead to discolouration.
Use a dry, clean cloth to polish the
surface.
• For stubborn marks, a specialist hob
scraper can be used.
• Do not use steam cleaners or high-
pressure cleaning equipment.
• Regular cleaning will prevent any
salts or minerals from accumulating
on your hob and discolouring the
glass.
• Wipe any spillage as soon as pos-
sible.
• Clean the hob top as regularly as
possible, this will prevent any build
upofgreasewhichmaybeare
hazard.
Minute Minder
A minute-minder can be associated to
any of the selected cooking zones, upto
99 mins. When the set time expires the
buzzer sounds and the heater switches
off. To turn the heater back on, touch and
hold the heater symbol.
To set the minute minder to a heater:
• Set the desired heater level as above.
• Touch the symbol for the desired
heater followed by the timer symbol.
• Usingthe“+”or“-”symbols,setthe
time required in minutes.
To check remaining time:
• Touch the symbol for the desired
heater followed by the timer symbol.
To adjust the set time:
• Touch the symbol for the desired
heater followed by the timer symbol.
• Usingthe“+”or“-”symbols,setthe
time required in minutes.
To deactivate the minute minder:
• Touch the symbol for the desired
heater followed by the timer symbol.
• Adjust the “-” symbol down to “0”.
At the end of the cooking time
• At the end of the cooking time the
buzzer will activate for 1 min and the
heater’sLEDwillash.Touchanykey
to deactivate.
Alarm option
• Touch the timer symbol.
• Usingthe“+”or“-”symbols,setthe
time required in minutes.
• At the end of the time the buzzer will
activate for 1 min. Touch any key to
deactivate.
To check remaining time:
• Touch the timer symbol.
To adjust the set time:
• Touch the timer symbol.
• Usingthe“+”or“-”symbols,setthe
time required in minutes.
To deactivate the minute minder:
• Touch the timer symbol.
• Adjust the “-” symbol down to “0”.
Residual heat indicator
• After a heater is switched off it will
display “H” whilst it remains hot.
Childlock
• When the system is in childlock the
controls are deactivated. to lock and
unlock the hob touch and hold the
key symbol.
Safety shut off
• If the power level of a heater is not
changed for a long period of time the
heater will automatically switch off.
The length of time will depend on the
power setting, see table below
Power
level
Max. time on (hrs)
1 10
2 5
3 5
4 4
5 3
6 2
7 2
8 2
9 1
MINUTE MINDER (IF FITTED)
Refered
heater’s
leds
Refered
heater’s
leds
TIMER
TROUBLE SHOOTING
If you encounter a problem, it is often something minor, please read some of the
suggested tips below.
The hob is not working Check the fuse/circuit breakers to see if you are
experiencing power failure.
The hob has turned it’s
self off
Check that the main on/off switch has not been
touched accidentally, remove any objects on the
hob and try turning it back on again.
Repairs Repairs are to be carried out by trained customer
service technicians.
Display F and letters If F and letters appear on the display, your unit has
detected a fault, the following table lists actions
you should take to correct the problems
Generic hob control layout
ERROR CODES
Heater display Fault Action
F0 Touch control
software error.
If error has occurred after initial cali-
bration (see initial power on) discon-
nect and reconnect the power from the
hob again, re-calibrate the hob again,
if the error persists or appears again in
normal use, call customer services.
Fc or F Touch control is
too hot and has
turned off the
heaters.
Wait until the temperature goes down.
Hob will automatically start again once
it reaches normal temperature.
You may have to switch the power off
and on to reset the fault code.
Ft Touch control
temperature
sensor may be
damaged.
Wait until the temperature goes down.
If the message persists after the hob
cools down call customer service.
FE Touch control
temperature
sensor may be
damaged.
Wait until the temperature goes down.
If the message persists after the hob
cools down call customer service.
FL Extreme ambient
light conditions
on initial set-up.
See initial power on to resolve.
FJ Security soft-
ware error
This error is a software auto check. It
disappears when auto-check returns to
normal value, If error persits call cus-
tomer service.
FU Security soft-
ware error.
This error is a software auto check. It
disappears when auto-check returns to
normal value, If error persits call cus-
tomer service.
FA Security soft-
ware error.
This error is a software auto check. It
disappears when auto-check returns to
normal value, If error persits call cus-
tomer service.
Fr Relay operation. This error is an autocheck for the mi-
croprocessor signals that control the
heater relays operation. Disconnect the
hob to the main switch, wait several
seconds and connect again. Program
the hob as usual. If the error persists,
call customer service.
GENERAL INFORMATION
Installation should only be carried out by
aqualiedinstallerorengineer.
Please keep to the following points most
carefully;
Although every care has been taken to
ensure this appliance has no burrs, or
sharp edges, We recommend that you
wear protective gloves when installing and
moving this appliance. This will prevent
injury.
Thehobshouldnotbettedabovea
washing machine, a fridge or a freezer.
Wall surfaces above the work surface and
in the immediate vicinity of the cooking
hob must be heat resistant.
Laminated surfaces and the adhesive used
forxingthemmustbeheatresistantin
order to avoid any damage.
Installations should be carried out in line
with the National Regulations applicable
with this product type.
Positioning
The hob is designed to be built into a
worktop as detailed below.
(cut-out dimensions Fig.1B)
Protecting the Hob cut-out;
The types of chipboard used for work
surfaces swell relatively quickly in contact
with humidity.
Apply a special varnish or adhesive to
the cut edge to protect it from steam or
condensation which may form under the
work surface under the hob.
Clearances and dimensions – re-
quirements
No shelf or overhang of combustible
material should be closer than 650mm
above the hob.
There must be a minimum clearance of
50mm between the edges of the hob
and any side walls; this clearance must
be maintained up to 420mm above the
worktop.
There must be a minimum clearance of
50mm between the rear edge of the hob
and the rear wall. This clearance must
be maintained up to 650mm above the
worktop.
Apply the self adhesive seal to the
underside edges of the hob glass. For
best results, the seal should be adhered
along each side in turn, as close to the
edge as possible, and trimmed at each
corner, taking care to ensure a neat join.
Place the hob in the aperture, checking
the hob glass is covering the worktop
along all four sides.
Set the front edge of the appliance paral-
lel with the front of the worktop.
Secure the hob to the worktop by means
of the brackets provided, taking the thick-
ness of the worktop into account
(Fig.1A).
INSTALLATION
53mm min
side wall
rear wall
560mm (60cm hobs)
660mm (70cm hobs)
Worktop cutout sizes
53mm min
490mm
INSTALLATION
Thespireclipsprovidedmustbetted
tothebaseofthehobpriortottingthe
bracket
If the underside of the hob is accessible
after installation a dividing partition must
be installed to the dimensions indicated in
Fig1C
If the appliance is installed with an oven
underneath then the dividing partition is
not required.
CONNECT TO THE ELECTRICITY
SUPPLY
Warning: This appliance must be
earthed.
The hob must be installed by a competent
electrician, using a suitable double pole
control unit, with 3mm minimum contact
separation at all poles.
We recommend that the appliance is con-
nected by a competent person who is a
member of a “Competent Person Scheme”
who will comply with the required local
regulations.
Connection should be made with a suit-
able cable.
Important: Ensure that you route all
mains electrical cables well away from any
adjacent heat source, such as the base of
the hob an oven or grill.
Strip the wires & connect to the terminal
block as appropriate:-
L= Brown
N = Blue
Earth = Green/Yellow.
Fit the cable clamp & secure with the
screw provided.
Close the terminal box, ensuring that the
cover is closed and all screws in place.
TECHNICAL DATA
SUPPLY: 220 -240V ~ 50Hz 5.04kW - 6.4kW
Refertothedatabadgeontheundersideofyourhobforspecic
power rating of your model
CUSTOMER CARE WEB SHOP
Having purchased a superior cooker, hob
or hood from us, you’ll naturally want to
keep it looking great. And who better to
help you care for it than the manufac-
turer?
We offer an extensive range of accesso-
ries, components and cleaning products
which, will instantly give your cooker a
good as new look.
In addition to the list of our most popular
products below, we also have an exciting
range of Bake ware and Cookware essen-
tials including Roasting Pans, Cake Tins
and Non-Stick Cooking Liners.
For all enquires, please visit our Web
Shop at www.gdhaonline.co.uk or
call the Spares Sales Team on 0844
815 3745. For countries outside the UK,
please contact your local service agent.
Product De-
scription Where used Purpose
Ceramic Hob
Cleaner
All Ceramic glass
hobs including
Induction
Enables easier cleaning of your ceramic hob.
Prevents build up of mineral deposits. Best
used with Ceramic Hob Scraper Kit. 300ml
bottle.
Ceramic Hob
Scraper kit
All Ceramic glass
hobs including
Induction
Ideal for removing cooked on marks from
ceramic glass hobs Best used with Ceramic
Hob Cleaner
Sealed Hotplate
Conditioner
All sealed/solid
plate hobs
Restoresthesleekmattblacknishtosolid
hotplates
Multipurpose
Kitchen Cleaner
General kitchen
cleaner
Excellent multipurpose cleaner, For use
around the kitchen. 500ml bottle.
Oven Cleaner All cooking appli-
ances.
Cuts through grease & burnt on grime. 500ml
bottle
Restor-A-Cloth All cooking appli-
ances.
Chemical free cleaning cloth Ideal for clean-
ing & polishing glass & stainless steel
Stainless Steel
Cleaner
All stainless steel
parts
Oil based cleaner. Perfect for removing stub-
born & greasy marks. 300ml bottle.
Rectangular car-
bonlters Cooker Hoods
Newlters,helptomaintainefcientcooker
hood operation and keep your Kitchen odour
free
Round Carbon
Filters Cooker Hoods
Newlters,helptomaintainefcientcooker
hood operation and keep your Kitchen odour
free
CUSTOMER CARE
CUSTOMER CARE WEB SHOP
Having purchased a superior cooker, hob
or hood from us, you’ll naturally want to
keep it looking great. And who better to
help you care for it than the manufac-
turer?
We offer an extensive range of accesso-
ries, components and cleaning products
which, will instantly give your cooker a
good as new look.
In addition to the list of our most popular
products below, we also have an exciting
range of Bake ware and Cookware essen-
tials including Roasting Pans, Cake Tins
and Non-Stick Cooking Liners.
For all enquires, please visit our Web
Shop at www.gdhaonline.co.uk or
call the Spares Sales Team on 0844
815 3745. For countries outside the UK,
please contact your local service agent.
Product De-
scription Where used Purpose
Ceramic Hob
Cleaner
All Ceramic glass
hobs including
Induction
Enables easier cleaning of your ceramic hob.
Prevents build up of mineral deposits. Best
used with Ceramic Hob Scraper Kit. 300ml
bottle.
Ceramic Hob
Scraper kit
All Ceramic glass
hobs including
Induction
Ideal for removing cooked on marks from
ceramic glass hobs Best used with Ceramic
Hob Cleaner
Sealed Hotplate
Conditioner
All sealed/solid
plate hobs
Restoresthesleekmattblacknishtosolid
hotplates
Multipurpose
Kitchen Cleaner
General kitchen
cleaner
Excellent multipurpose cleaner, For use
around the kitchen. 500ml bottle.
Oven Cleaner All cooking appli-
ances.
Cuts through grease & burnt on grime. 500ml
bottle
Restor-A-Cloth All cooking appli-
ances.
Chemical free cleaning cloth Ideal for clean-
ing & polishing glass & stainless steel
Stainless Steel
Cleaner
All stainless steel
parts
Oil based cleaner. Perfect for removing stub-
born & greasy marks. 300ml bottle.
Rectangular car-
bonlters Cooker Hoods
Newlters,helptomaintainefcientcooker
hood operation and keep your Kitchen odour
free
Round Carbon
Filters Cooker Hoods
Newlters,helptomaintainefcientcooker
hood operation and keep your Kitchen odour
free
Please keep this handbook for future reference, or for anyone else
who may use the appliance.
Please keep this handbook for future reference, or for anyone else
who may use the appliance.
IncaseofdifcultywithintheUK,pleasecallNewWorldCustomerCareHelplineon
0844 815 3747
Alternatively general, spares and service information is available from our website at
www.newworldappliances.co.uk
Please ensure that you have the product’s model no and serial no available when you
call. These can be found on the silver data label on your product which is located:
Ovens Open the door; adjacent to the oven cavity
High-level grill products Inside the base compartment
Hobs On the underside of the product
Enter appliance numbers here for future reference:
Model No
Serial No
SERVICE RECORD
Date of purchase Installed by Installation Date
Place of purchase:
Date Part(s) replaced Engineer’s name
For customers outside the UK and Northern Ireland, please contact your local supplier.
Glen Dimplex Home Appliances, Stoney Lane, Prescot, Merseyside, L35 2XW
CUSTOMER CARE
Table of contents
