GMG PRIME Series User manual

OWNER'S MANUAL
PLEASE READ AND FOLLOW ALL ASSEMBLY INSTRUCTIONS, SAFETY INFORMATION,
AND OPERATING INSTRUCTIONS OF THIS MANUAL BEFORE INITIAL START UP.
LEDGE & PEAK

GENERAL WARNINGS
IMPORTANT SAFETY INFO
• THIS IS AN ELECTRIC APPLIANCE. OBSERVE ALL NORMAL SAFETY PROCEDURES FOR A HIGH VOLTAGE
APPARATUS.
• FOR OUTDOOR USE ONLY.
• DO NOT USE IN ANY ENCLOSED AREA OR ANY AREA WITHOUT ADEQUATE VENTILATION.
• DO NOT MODIFY THIS GRILL IN ANY MANNER NOT IN ACCORDANCE WITH MANUFACTURER GUIDELINES.
• DO NOT OPERATE THIS GRILL OTHER THAN AS SPECIFIED IN THIS MANUAL.
• BE AWARE OF AND RESPOND TO THE INHERENT DANGER OF ANY APPLIANCE THAT PRODUCES FLAMES.
• DO NOT USE THE GRILL IN RAIN OR AROUND ANY WATER SOURCE SUCH AS SPRINKLERS.
• DO NOT STORE OR USE COMBUSTIBLE MATERIALS NEAR THIS GRILL.
• DO NOT PUT A BARBECUE COVER OR ANYTHING FLAMMABLE ON OR UNDER THE GRILL WHILE IN USE.
• YOU MUST CONTACT YOUR LOCAL HOMEOWNERS’ ASSOCIATION, BUILDING, FIRE OFFICIALS, OR OTHER
AUTHORITY HAVING JURISDICTION, TO OBTAIN THE NECESSARY PERMITS, PERMISSION OR INFORMATION
ON ANY INSTALLATION RESTRICTIONS, SUCH AS ANY GRILL BEING INSTALLED ON A COMBUSTIBLE
SURFACE, INSPECTION REQUIREMENTS, OR EVEN THE ABILITY TO OWN AND OPERATE SUCH A GRILL IN
YOUR AREA.
• THE BACK AND SIDES OF THE GRILL MUST BE AT LEAST 24 INCHES FROM ANY COMBUSTIBLES, AND THERE
MUST BE AT LEAST 48 INCHES OF CLEARANCE BETWEEN THE TOP OF THE CHIMNEY CAP AND ANY
COMBUSTIBLE MATERIALS ABOVE THE GRILL.
• DO NOT ALLOW WATER TO ENTER THE PELLET HOPPER. PELLETS EXPOSED TO WATER TURN INTO
SAWDUST THAT THE AUGER FEED SYSTEM WILL NOT DELIVER TO THE FIREBOX.
• AFTER A PERIOD OF STORAGE OR NONUSE, THE GRILL SHOULD BE CHECKED FOR AUGER AND BURN POT
OBSTRUCTIONS, FOREIGN OBJECTS INSIDE BOTH THE GRILL AND THE HOPPER, AND AIR BLOCKAGE,
BEFORE USE, IN ACCORDANCE WITH THE CORRECT PROCEDURES SET FORTH IN THIS MANUAL.
• DO NOT OPERATE THE GRILL WHILE TRANSPORTING IT! THE GRILL MUST ALWAYS BE STATIONARY WHEN IT
IS ON. MAKE CERTAIN THAT THE GRILL IS COLD AND ALL FIRE IN THE FIREBOX IS EXTINGUISHED BEFORE
MOVING IT.
PELLET AND OTHER FUEL RESTRICTIONS
• THIS GRILL IS DESIGNED TO BURN ONLY FOOD-SAFE HARDWOOD PELLETS. DO NOT USE ANY OTHER TYPE
OF FUEL.
• DO NOT USE ANY PELLETS LABELED AS HAVING ADDITIVES OR DESIGNED FOR USE IN HOME HEATING
SYSTEMS.
• DO NOT USE SOFTWOOD PELLETS. THE SMOKE CONTAINS DANGEROUS PHENOLS THAT YOU DO NOT
WANT TO INGEST.
• DO NOT USE HEATING PELLETS, AS THEY MAY CONTAIN UNSAFE IMPURITIES THAT COULD HARM YOUR
HEALTH OR YOUR GRILL.
• GMG’S GRILLS ARE DESIGNED FOR AND TESTED WITH GREEN MOUNTAIN’S BRAND OF PELLETS. WHILE
YOU MAY USE OTHER BRANDS OF PELLETS, WE DO NOT WARRANT THAT THE GRILL WILL PERFORM AT THE
SAME LEVEL.
• NEVER USE LAVA ROCK, NONPELLETIZED WOOD, OR CHARCOAL IN THE GRILL.
• DO NOT USE ANY GASOLINE, LANTERN FUEL, WHITE GAS, DIESEL FUEL, PETROL, LIGHTER FLUID,
CHARCOAL LIGHTER, ALCOHOL GEL, OR ANY OTHER FUEL OR ACCELERANTS FOR LIGHTING OR
RELIGHTING THE GRILL.
OPERATING PRECAUTIONS
• THIS GRILL MUST NOT BE USED BY PERSONS WITH REDUCED PHYSICAL, SENSORY OR MENTAL
CAPABILITIES, OR LACK OF EXPERIENCE AND KNOWLEDGE, UNLESS THEY HAVE BEEN GIVEN SUPERVISION
OR INSTRUCTION CONCERNING THE USE OF THE APPLIANCE BY A PERSON RESPONSIBLE FOR THEIR
SAFETY AND ARE BEING SUPERVISED BY A RESPONSIBLE ADULT.
• CHILDREN SHOULD NEVER USE THE GRILL.
• ACCESSIBLE PARTS OF THE GRILL WILL BE VERY HOT, AND YOUNG CHILDREN AND PETS MUST BE KEPT
AWAY FROM THE GRILL WHILE IT IS IN USE.
• NEVER LEAN OVER AN OPEN GRILL OR PLACE HANDS OR FINGERS ON THE FRONT EDGE OF THE GRILL OR
IN THE PELLET HOPPER.
• DO NOT USE ACCESSORIES NOT DESIGNED FOR USE WITH THIS GRILL.
• USE HEAT RESISTANT BARBECUE MITTS OR GLOVES WHILE OPERATING THE GRILL.
• DO NOT TRANSPORT THE GRILL WHILE OPERATING OR WHILE THE GRILL IS HOT. MAKE SURE THAT THE
FIRE IS COMPLETELY OUT AND THE GRILL IS COMPLETELY COOL TO THE TOUCH BEFORE MOVING IT.
• ASHES SHOULD BE PLACED IN A METAL CONTAINER WITH A TIGHT-FITTING LID, AND THE CONTAINER MUST
BE PLACED ON A NONCOMBUSTIBLE FLOOR OR ON THE GROUND, WELL AWAY FROM ALL COMBUSTIBLE
MATERIALS. ASHES SHOULD BE RETAINED IN THE CONTAINER UNTIL ALL CINDERS HAVE THOROUGHLY
COOLED BEFORE FURTHER DISPOSAL.
PLEASE READ, UNDERSTAND, AND FOLLOW ALL DIRECTIONS IN THIS MANUAL.
21

THIS PRODUCT CAN EXPOSE YOU TO CHEMICALS INCLUDING CHROMIUM (HEXAVALENT
COMPOUNDS) AND CARBON DIOXIDE, WHICH ARE KNOWN TO THE STATE OF CALIFORNIA TO
CAUSE BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM, AND CAN EXPOSE YOU TO WOOD
DUST, WHICH IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER. FOR MORE
INFORMATION, GO TO WWW.P65WARNINGS.CA.GOV.
REMOTE/WIFI SMART CONTROL APP USAGE
• IF USING A REMOTE CONTROL OR THE REMOTE CELL PHONE APPLICATION TO CONTROL THE OPERATION
OF THE GRILL, YOU MUST FIRST MAKE SURE THAT ALL SAFETY PRECAUTIONS OTHERWISE APPLICABLE TO
THE OPERATION OF THE GRILL HAVE BEEN OBSERVED PRIOR TO STARTING THE GRILL. MOREOVER, A
RESPONSIBLE ADULT FAMILIAR WITH THE OPERATION OF THE GRILL SHOULD BE AT ALL TIMES ABLE TO
VIEW THE GRILL, AND IS IN CLOSE-ENOUGH PROXIMITY TO THE GRILL TO BE ABLE TO ADDRESS ANY
EMERGENCY CONDITIONS, BEFORE OPERATING THE GRILL REMOTELY.
MAINTENANCE ISSUES
CREOSOTE
• OVER TIME, A LAYER OF TAR-LIKE SOOT OR CREOSOTE MAY FORM INSIDE YOUR GRILL. YOU SHOULD
REGULARLY REMOVE SUCH SUBSTANCES FROM INSIDE YOUR GRILL, AS A CREOSOTE FIRE CAN BURN OUT
OF CONTROL.
• DARK AND SOOTY SMOKE MAY INDICATE THE PRESENCE OF A CREOSOTE BUILDUP INSIDE YOUR GRILL. IF
YOU NOTICE THIS, TURN OFF THE GRILL AND WAIT FOR IT TO COOL COMPLETELY. THEN, REMOVE ANY
COLD CREOSOTE FROM THE GRILL WITH A TOWEL.
• SHOULD A CREOSOTE FIRE OCCUR, TURN THE CONTROL UNIT TO “OFF,” AND LEAVE THE LID CLOSED UNTIL
THE FIRE IS OUT. DO NOT UNPLUG THE POWER CORD. DO NOT TRY TO REMOVE THE GRILL, TRY TO
SMOTHER THE FIRE, OR PUT WATER ON THE FIRE. IF AN UNCONTROLLED FIRE DOES OCCUR, IMMEDIATELY
CALL THE FIRE DEPARTMENT.
CARBON MONOXIDE WARNING
• THE GRILL MUST BE OPERATED AT ALL TIMES IN ACCORDANCE WITH THESE GUIDELINES TO PREVENT
CARBON MONOXIDE FROM POISONING YOU, YOUR FAMILY, OR OTHERS.
• CARBON MONOXIDE IS COLORLESS AND ODORLESS, SO IT IS IMPORTANT TO OPERATE THE GRILL IN
STRICT ACCORDANCE WITH THIS OPERATING MANUAL, AND THESE WARNINGS.
• THE GRILL MUST AT ALL TIMES BE OPERATED OUTSIDE, IN A WELL-VENTILATED AREA, AND IN STRICT
ACCORDANCE WITH ALL OTHER INSTRUCTIONS IN THIS MANUAL TO AVOID CARBON MONOXIDE POISONING.
• THE SYMPTOMS OF CARBON MONOXIDE POISONING INCLUDE HEADACHES, DIZZINESS, WEAKNESS,
NAUSEA, VOMITING, SLEEPINESS, AND CONFUSION. CARBON MONOXIDE REDUCES THE BLOOD'S ABILITY
TO CARRY OXYGEN, AND LOW BLOOD OXYGEN LEVELS CAN RESULT IN LOSS OF CONSCIOUSNESS AND
DEATH.
• ALCOHOL CONSUMPTION AND DRUG USE INCREASE THE EFFECTS OF CARBON MONOXIDE POISONING.
• CARBON MONOXIDE IS ESPECIALLY TOXIC TO MOTHERS AND CHILDREN DURING PREGNANCY, INFANTS,
THE ELDERLY, SMOKERS, AND PEOPLE WITH BLOOD OR CIRCULATORY SYSTEM PROBLEMS, SUCH AS
ANEMIA OR HEART DISEASE.
• YOU MUST SEE A DOCTOR IF YOU DEVELOP EITHER COLD OR FLU-LIKE SYMPTOMS WHILE COOKING IN THE
VICINITY OF THE GRILL, AS CARBON MONOXIDE POISONING CAN EASILY BE MISTAKEN FOR A COLD OR FLU
AND IS OFTEN DETECTED TOO LATE.
PROP 65 - STATE OF CALIFORNIA
WARING
• THE GRILL MUST BE CLEANED AND MAINTAINED REGULARLY IN ACCORDANCE WITH THE INSTRUCTIONS
SET FORTH IN THIS MANUAL.
• DO NOT MODIFY OR REMOVE ANY OF THE PARTS OF THE GRILL.
• ALWAYS UNPLUG THE GRILL BEFORE PERFORMING ANY SERVICE OR MAINTENANCE.
• NEVER ADD PELLETS BY HAND TO THE FIREPOT WHILE THE GRILL IS RUNNING. IF THE GRILL RUNS OUT OF
PELLETS DURING COOKING, LET THE GRILL COMPLETELY COOL AND START AGAIN FOLLOWING THE INITIAL
START-UP INSTRUCTIONS.
• ALWAYS BE SURE TO INSTALL THE HEAT SHIELD PROPERLY, IN ACCORDANCE WITH THE INSTRUCTIONS
ELSEWHERE IN THIS MANUAL, TO REDUCE RISK OF A GREASE FIRE.
• GREASE FIRES ARE OFTEN CAUSED BY FAILING TO PROPERLY MAINTAIN THE GRILL BY CLEANING THE
GREASE TRAY AND THE GREASE DRAIN CONSISTENTLY. IF A GREASE FIRE OCCURS, TURN THE CONTROL
UNIT TO “OFF,” AND LEAVE THE LID CLOSED UNTIL THE FIRE IS OUT. DO NOT UNPLUG THE POWER CORD. IF
AN UNCONTROLLED FIRE DOES OCCUR, IMMEDIATELY CALL THE LOCAL FIRE DEPARTMENT. NEVER PUT
WATER ON THE FIRE.
• MAKE ABSOLUTELY CERTAIN THE GRILL AND ASHES ARE COLD BEFORE ACCESSING THE INTERIOR. DO
NOT REMOVE HOT ASH FROM THE GRILL, AS IT MAY CAUSE A FIRE ELSEWHERE.
43 GREENMOUNTAINGRILLS.COM

TABLE OF
CONTENTS
SAFETY INFO
GMG HARDWOOD
GET TO KNOW YOUR GRILL
DIGITAL CONTROLLER
INTERNAL COMPONENTS
PARTS LIST
ASSEMBLY
OPERATING YOUR GRILL
UNDERSTANDING YOUR GRILL
MAINTAINING YOUR GRILL
WOOD FIRED 101
GENERAL OPERATING TIPS
TROUBLESHOOTING
WARRANTY & SUPPORT
1
7
9
11
13
15
16
17
19
21
22
23
25
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Thank you for purchasing a Green Mountain Pellet Grill! We hope that it will provide
you with many years of trouble-free service and allow you to cook extraordinary food
that will enhance your enjoyment of eating.
Your new grill can grill, smoke, slow-cook, barbecue, braise, roast, bake, and sear at
the touch of a button. This manual will help you get the most out of your pellet grill, so
please read it thoroughly.
For general operating tips visit our New Grill Owners page:
greenmountaingrills.com/new-grill-owners
Should an unforeseen problem occur, please check the Troubleshooting section, or
visit our website greenmountaingrills.com/support.

GREEN MOUNTAIN GRILLS BRAND PELLETS ARE MADE OF 100% KILN-DRIED
SAWDUST THAT NEVER TOUCHES THE FLOOR. OUR PELLETS ARE HELD TOGETHER
BY THE NATURAL LIGNINS IN THE WOOD AND ARE A LARGER DIAMETER PELLET
THAT ALLOWS THEM TO LAST LONGER THAN STANDARD SIZE PELLETS.
GMG HARDWOOD
Food tested, pitmaster approved
Taste, consistency, & versatility
High BTU content for long burns
Very low ash for easy clean up
40% MORE than the competition
for the same price or less
28 LB
BAG
78
GREENMOUNTAINGRILLS.COM

1
3
4
6
7
13
10
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12
15 16
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18
14
8
5
2
9
9
10
11
12
13
Chimney
Pellet Hopper 450 lb Capacity
Safe Locking Lid Fasteners
Pellet Hopper Window
Fold-out Step
Storage Area - 1’10 x 5’ Area
Accessory Product Power Outlet
USB Plug-in
Power Switch
Digital Controller
14
15
16
17
18
PART DESCRIPTION PART DESCRIPTION
GET TO KNOW YOUR GRILL
9 10
1
2
3
4
5
6
7
8
Hydraulic Opening Lid
Internal Grill Lights
Stainless Steel Top Shelf Grate
Stainless Steel Bottom Grates
Side Shelves
Safe Locking Lid Fasteners
Brake, Turn & Tail Light Signals
Grease Drip Bucket
PART DESCRIPTION

Digital Readout Display
Displays temperature and status codes:
Signal Indicator Lights
Temperature Up & Down
5 degree increment control
Food Button
Toggles the display between the probe temperature and the grill
temperature
FOOD1/2 Button
Toggles the display between the 2 meat probes
F/C
Toggle between Fahrenheit and Celcius
On/Off Button
Controls the start/stop of the grill program
Power Switch
Controls the electrical power to the grill
–Pressed In = Power On
oPressed In = Power Off
Food Probe 1 & 2 Connections
WiFi Antenna Connection
1
2
3
4
5
6
7
8
9
10
#DESCRIPTION
1
2
3
4
5
10
9
6 7 8
Grill is Off
Fan Mode
Updated
No Food Detected
Ignition Failure/Update Failure
No Food Detected
Thermal Sensor Issue
Power supply/battery voltage is too low and needs to be charged
Battery Failure Alert
DESCRIPTIONCODE
OFF
FAn
Upd
NFD
FAL
NFD
SEN
bAT.L/E-08
L.bAT
DISPLAY STATUS CODES
DIGITAL CONTROLLER
11 12

INTERNAL COMPONENTS
13 14
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4 5 6 7
1
2
3
4
5
6
7
PART DESCRIPTION
Auger Motor: Turns the Auger which feeds pellets from the hopper into the
Firebox.
Combustion Fan: This is located at the back of the trailer rig next to the
Auger Motor. The micro-adjusted variable speed fan blows air through the air
chamber into the Firebox.
Auger: Feeds pellets from the hopper into the Firebox.
Auger System: Houses the Auger, Auger Tube, and Igniter leading directly
into the Firebox.
Igniter: You will find the igniter (also called a hot rod) in the firebox. It should
protrude about 3.5” - 3.75” into the Firebox. This rod ignites the pellets to start
the fire.
Firebox: Located in the bottom of the grill where pellets arrive via the auger
tube. This is also called the burn pot. With a Venturi-Style design it creates a
burn pot cyclone for maximum heat distribution and complete combustion with
minimal waste.
Heat Shield Frame: built into the base of the grill that designates the exact
placement of the shield.
1
Creates even heat distribution and air
flow throughout the grill chamber.
HEAT SHIELD
The Grease Trays slope downward into
the center and carry the drippings from
your food into the grease trough that
runs along the inside front of your grill,
for easy disposal.
GREASE TRAYS

15 16
PARTS LIST ASSEMBLY
Install handles on the Heat Shield. Install the Heat Shield into the base of the grill.
There is a Heat Shield Limit Frame built into the
base of the grill that designates the exact
placement of the shield.
GMG Tool Kit Heat Shield
Handles x2
Grease Trays x 3
Top Shelf Grate
Bottom Shelf Grates x2
Heat Shield
Grease Tray
Handles x6
HEAT SHIELD HANDLES
1
Install the Grease Tray Handles on each tray.
Insert Grease Trays in the order as pictured
above, RIGHT > LEFT > MIDDLE.
GREASE TRAY ORDER
3
Once the Grease Trays are in, place the grill
grates down and insert the top shelf rack.
GRILL GRATES
4
HEAT SHIELD
2
#1 Right#2 Left #3 Middle #1#2 #3

The trailer rig comes with a charging power adapter. The white
electrical receptacle in the picture above provides power for
auxiliary items such as an electric knife or a lamp.
DO NOT plug the grill’s power cord into this, as that will do
absolutely nothing.
OPERATING YOUR GRILL
POWERING UP YOUR GRILL
IMPORTANT STEPS FOR
BATTERY CHARGING
IMPORTANT STEPS FOR
Burn in the grill at 350°F for 30 minutes to remove any residue from the manufacturing process.
30 mins 350°F
SEASONING YOUR GRILL
RECOMMENDED STEPS FOR
ALWAYS allow the grill to reach 150°F before adjusting the temperature.
17 18
GREENMOUNTAINGRILLS.COM
Flip the green power switch on the
control board, digital display should
read “OFF”.
Power Switch
–Pressed In = Power On
oPressed In = Power Off
Press the “ON/OFF” button
to start running the program.
The unit will go through the
0-1-2-3 process and then
gradually heat up to 150°F.
DO NOT adjust temp untill it reaches
150°F on it’s own.
Plug in the grill’s power cord into
an external power outlet.
1 2
POWER DOWN YOUR GRILL
HOW TO CORRECTLY
Flip the green power switch on the
control board, digital display should
now be blank.
1 2
3Flip the green power switch to the “on” position on the
control board. Digital display should read “OFF”.
The battery should charge in about 9 hours depending on its
discharge state when you started the charging process.
Plug in the grill’s power cord into
an external power outlet.
1
2
Press the ▲ button to increase temp and the ▼
button to decrease temp.
You have a 150°-500°F temperature range in 5°
increments.
Press the "F/C" button to convert the display from
Fahrenheit and Celsius.
4
ALWAYS cool the grill down gradually to 150°F for ten
minutes before shutting down the power.
Press the red “ON/OFF” button. This will push the
grill into FAN mode which will burn the remaining
pellets in the firebox and blow most of the ash out.
After that cycle finishes (about 10-15 minutes), the
controller will display OFF.

To use this feature, just plug the connector into the receptacle on the front of the controller.
Lift the stainless flap on the left side of the grill and push the probe through the hole. Then,
insert the probe into the center of the food you are cooking. Press either the Probe 1 or 2
button to display the temperature of that probe. This process takes a minute or two to
stabilize.
To return to the grill temperature display, simply press the probe button again. If you
do not have the probe installed in the control panel, then your digital display will
read “NFD” (no food) when you press either probe button. The probe is not suitable
for reading temperatures above 257°F (150°C).
MEAT PROBES
CONNECTING AND USING YOUR
SMART CONTROL
UNDERSTANDING WIFI
DOWNLOAD THE GMG PRIME APP
The beauty starts at the core of the PRIME series’ 12V Direct Power design. Direct Current allows for a micro-adjusted
variable speed fan and auger motor that creates more precise temp control, greater fuel economy, and less waste along
with increased motor RPM’s for quicker pellet feed and faster startups.
The motor turns an auger that feeds pellets into a firebox. There, an igniter in the bottom automatically lights the pellets,
and a combustion fan provides oxygen to start the fire.
The Venturi-Style firebox design is lined with vertical vents that create a burn pot cyclone of airflow for maximum heat
distribution and complete combustion with minimal waste.
The heat shield that covers the firebox distributes the heat to both sides of the grill, flowing up into the convection-style
grill chamber. The thermal sensor mounted inside the grill sends data to the on-board computer ten times every second,
and the digital controller adjusts the air and pellet flow to maintain the temperature you set.
WOOD FIRED SCIENCE
GREEN MOUNTAIN GRILLS
The PT200 Platinum Sensor sends data to the computer. This “brain” analyzes the data and adjusts the airflow and pellet
fuel flow to maintain the set temperature. Many things affect the data gathered by the sensor – opening the lid, wind,
grease splatter, humidity, altitude, and gravity (if the grill is not on level ground).
The computer analyzes all the erratic information and averages it over time. Then, it displays the best result as the most
accurate representation of the grill’s current temperature. This is why an instantaneous air temperature reading from a
third-party product does not provide much useful information.
Huffing noises are normal.
The combustion fan, inside the hopper, will turn off and on regularly to provide the
correct amount of oxygen to the fire to maintain the set temperature.
19 20
UNDERSTANDING YOUR GRILL
0-1-2-3 STARTUP CYCLE
UNDERSTANDING THE
ODD SOUNDS
THE GRILL WILL MAKE
AIR TEMPERATURE
UNDERSTANDING
Auger turns on and starts
pushing pellets into the firebox.
Igniter turns on and starts to
heat up the pellets.
The combustion fan turns on
to ignite the pellets.
The fan and igniter establish
proof of fire.
AUGER & IGNITER
IGNITER
FAN & IGNITER
FAN & IGNITER
80
SECS
90
SECS
30
SECS
30
SECS
DISPLAY PARTS WORKING TIME FUNCTION
°F
GREENMOUNTAINGRILLS.COM
Make sure the WiFi antenna is connected to the control board.
For information regarding GMG Smart Control refer to:
greenmountaingrills.com/smart-control

• Smoke Flavor: You will get more smoke flavor at low temperatures than at high ones. If you wish to infuse a piece of
meat with a smoky flavor, cook it at 150°–160°F for an hour or so before you turn up the grill to finish it off.
• Let Meat Rest. Beef, pork, poultry, and fish will generally continue to cook after you remove them from the grill as the
hot outer part of the meat influences the cooler interior. While it seems possible to eat immediately upon finishing your
grilling, that seldom works out as a practical matter. Plan for the internal temperature to rise about 5 degrees after you
take it off the grill. Also, resting allows the juices to redistribute more evenly throughout the meat.
• Spritz! GMG sells a very nice stainless steel spritz bottle for about $10. You will use it on the meats you’re cooking
regularly. Pork butts and picnic roasts, steaks, burgers, chops, and ribs will all benefit from regular, generous spritzing.
A good staple mixture is apple juice plus 2–3 tablespoons of Worcestershire.
• Be Creative! You can cook almost anything on this grill. Try pizza, bread, marinated vegetables, casseroles, and corn
bread, as well as steaks, roasts, hams, pork chops or tenderloins, wild game, fish, and poultry. Cook anything outside in
this appliance that you would cook in your kitchen oven.
• Low Temperature Smoking: For anything you plan to smoke for several hours, we recommend marinating it in sugar
or salt or both, in the refrigerator for several hours beforehand. This will normally cure the meat and should make it
safe. We do not recommend smoking poultry below 185°F for health reasons. Cooking it at or above that temperature
will still impart a rich, smoky flavor.
• General Cooking Guide. If you’re new to pellet grilling, this will help you to get started. These are basic guidelines and
temps/times can vary depending on the size of what you’re cooking, the initial temperature of the food when you put it
in, how often you open the lid, and other variables. ALWAYS COOK MEAT TO A SAFE INTERNAL TEMPERATURE.
RECIPES ARE ONLY GUIDELINES.
• GMG Recipes: Check our the Recipe book or on our site greenmountaingrills.com/recipes.
WOOD FIRED 101
• Clean the grates and grease tray regularly. You can use a wire brush to clean the stainless steel grates. Alternatively,
you can use an old camper’s trick of wadding a piece of aluminum foil and rubbing it lightly on the grates to clean it.
• As with any barbecue, the potential for a grease fire exists. To reduce this possibility, regularly clean the grease tray to
prevent flammable buildup. An easy way to do this is to line the tray with aluminum foil or use our Drip EZ Grease Tray
Liners. Use multiple sheets on the tray and then just peel one off each time you cook. If you are going to line your tray
with aluminum foil, make sure it does not cover the thermal sensor hole on the left.
• Chimney cap. Wipe down the underside of the cap regularly to prevent grease drip.
• Drip system. Make sure the trough where grease drains into the discharge spout is clean and free of debris.
• Place grill on level ground. The grill should be kept as level as possible so that the grease flows into the trough and
out into the bucket and also to ensure that the sensor reads evenly, as hot air displaced to one side or the other will
cause irregular operation.
• Clean ash out of the firebox periodically. If ash covers the igniter, the grill may not light. When you clean out the ash
from your firepot, it is not necessary to add in more pellets afterwards. The auger will add in the correct amount of
pellets in the start-up cycle.
• Regularly clean the inside of your grill. Remove grease with hot, soapy water or a grill cleaner. Keep liquids away
from the auger tube and the pellets. Liquids will drain through the bottom hole. Alternatively, just turn the grill on at
500°F for an hour or more to bake off most internal residues.
• Clean the grill lid window. The window will discolor over time. The best way to clean the window is with steel wool.
• Protect your grill. Use a grill cover as much as possible. Water may be able to get in through the hopper in wet
conditions. Make sure to check for wet pellets if your grill gets left out in the rain. As stated, pellets and water do not
mix. Your hopper will, for the most part, stay dry in most weather, but a driving rain may cause adverse results.
• Service? Answers to most common questions can be found on our website greenmountaingrills.com/support.
While you will hopefully have no problems, machinery can fail. Fortunately, each part on the grill is modular, so you can
easily replace one if necessary.
Keep the inside of the grill clean using a Shop-Vac. This will take
only a few minutes. Remove the interior parts and vacuum any ash
and residue out of the base of the grill and the firebox.
CLEAN
ABOUT EVERY
2–3 BAGS
80 –100 LBS
21 22
MAINTAINING YOUR GRILL
GRILL CLEANING
RECOMMENDED REGULAR
ALWAYS unplug your grill before performing any cleaning, maintenance, and/or electrical component operations.
GREASE FIRE CAUTION
ALWAYS ENSURE THAT THE GRILL IS COLD
AND THE FIRE IS OUT BEFORE CLEANING.
Brats
Brisket
Burgers
Chicken - Pieces
Chicken - Whole
Fish
Hot Dogs
Jerky
Pizza
Pork Butts/Picnics
Ribs
Roast Beef
Salmon - Smoked
Steaks
Grill
Slow-Cook
Grill
Grill
Roast
Grill
Grill
Smoke
Bake
Slow-Cook
Roast
Roast
Smoke
Grill
450° - 500°F
225° - 240°F
450° - 500°F
375° - 425°F
275° - 325°F
375° - 425°F
450° - 500°F
150° - 170°F
400° - 450°F
225° - 240°F
200° - 250°F
250° - 300°F
150° - 175°F
450° - 500°F
5 - 10 mins/side
6 - 10 hrs
7 - 10 mins/side
15 - 20 mins/side
1.5 - 2.5 hrs
7 - 20 mins/side
5 - 7 mins/side
4 - 6 hrs
14 - 18 mins
8 - 16 hrs
4 - 8 hrs
1.5 - 3.5 hrs
6 - 10 hrs
6 - 10 mins/side
FOOD METHOD TEMP TIME

GENERAL OPERATING TIPS
• Setting the Temperature: Do not push any buttons until the computer finishes the 0-1-2-3 cycles and automatically
goes to 150°F (66°C). Once it reaches 150°F (66°C), you can change to your desired setting.
• Time to Reach Temperature: It should take about 15–20 minutes from the time you first turn the grill on until it achieves
the temperature you set. Make sure not to adjust the temperature until it reaches 150°F first. Time to heat up will vary
based on the temperature of the climate you live in.
• Temperature Range: You can set the grill as low as 150°F or as high as 550°F.
• Grill Ready: Wait until the grill heats up before cooking. Aside from the soot contained in earlier smokes, the grill will not
cook evenly until it gets hot, just as with a charcoal or gas grill. A slowly blinking light on the digital control panel
indicates that the grill has achieved the target temperature, while no light means the grill is still heating or cooling.
• Heat Distribution: If you are experiencing larger left-to-right temperature discrepancies, the heat shield can be moved
along the belly of the grill left or right to assist with these differences. See our recommended heat shield positioning in
the assembly guide and prefire section.
The grill temperature will climb fairly rapidly. The temperature, however, falls much more slowly. This is because the fire
must be kept going at all costs, which results in a fairly slow fall in inside temperature. Here, too, you can speed the
process by opening the lid to let excess heat escape.
• Controller Functions: In case you have an interest in controller functions, reference the startup cycle chart in the
“Understanding Your Grill” section which shows each ignition state and its function in the 1-2-3 startup cycle
DO NOT INCREASE TEMPERATURE YET.
• The grill needs to make P.O.F (Proof of Fire) which is 5 degrees above ambient temperature. At that point the board will
turn the igniter off and start the auger motor to guide the grill up to 150°F. It is imperative for the grill lid to be closed for
this to happen.
ONCE THE GRILL HAS REACHED 150°F, YOU MAY INCREASE TO YOUR DESIRED TEMPERATURE.
• If there is not a 5° increase within 20 minutes the grill will display FAL. At this point see page 78 of the troubleshooting
section.
• Temperature Variances: The temperature on the digital readout reflects the temperature at the grilling surface on the
left side of the grate where the thermal sensor protrudes into the grill cavity. You may notice differences between the
dome thermometer and the digital readout, depending on the quantity of cold food inside the grill or how often you open
and close the lid or how much wind is present. This is normal.
Please understand that if you cook, for instance, a stand-up chicken, the temperature at the top of the cavity may be
somewhat less than at the grilling surface in the winter and perhaps higher in the summer. You might have decided to
cook the chicken at 275°F, but you notice that the temp on the dome thermometer (if your grill has one) only reads
250°F. Since most of your chicken is well above the cooking surface, you may want to adjust the digital temp of the
grilling surface up to about 300°F to achieve your target cooking temperature of 275°F at the chicken level or vice-versa
if the dome thermometer reads higher.
• Weather: You will likely want to keep your grill out of rain and snow when not in use. In a heavy driving rain, water can
invade the auger tube that will then magically change pellets to sawdust and then expand and dry into something akin to
concrete. This makes for an unpleasant repair. Melting snow can also cause the same problem. A grill cover will clearly
help the situation, but the garage seems more foolproof.
• Grilling in Various Temperatures: Because we know that you will use the grill in a variety of weather conditions, we
tend to overshoot the initial default temperature of 150°F by 20–25 degrees on warm days. We do this so that it does
not take interminably long on a cold day to reach its target temperature. The grill will eventually cool back down to 150°F
on its own, or you may speed the process by simply opening the lid to let out excess heat.
Once your outside temperatures drop below 35°F (2°C), the Turbo mode kicks in to accelerate the volume of pellets and
air so that you do not have to wait so long for the grill to heat up as you otherwise would without it.
• Keep the Lid Closed When Cooking. The grill cooks with convection heat, so an open lid only dissipates heat into the
atmosphere. “If you’re lookin’, you’re not cookin’.”
• Pellet Checking: Be sure to keep pellets in the hopper! Check your hopper occasionally so that your grill does not go
out in the middle of cooking your meal.
• Pellet Storage: Store your pellets in a cool, dry place. Do not allow them to get wet, as they will turn back into sawdust.
• Bypass Mode for Hot Restarts: Occasionally, you may experience a power outage while the grill is in use, or someone
accidentally turns the grill off, or you undercook something and want to resume cooking for a little longer.
ONLY use this procedure if power is lost and a fire is still in the grill or for testing parts.
Use this method if you still have some fire left in the firebox, which is usually no longer than about 6–7 minutes later. If
you have run the fan mode for more than about 3–4 minutes, this will not work.
If necessary, make sure the grill is plugged in first. When the digital readout displays off, press the red power button to
turn the grill back on. Once the display reads “0” hold the power button for approximately 7 seconds, or until the digital
readout displays a temperature. Now adjust the temperature to your desired setting.
• Powering Down: Simply press the red power button and your grill will automatically go into fan mode. Allow fan mode to
complete which takes about 15 mins. Once the fan mode is complete the display will read “oFF” and you can press and
hold the power button for about 7 secs until the display goes dark, at which point the grill has successfully powered
down. You can leave the grill plugged in for easier power up of your next cook or unplug it if you prefer.
23 24

TROUBLESHOOTING
Grill doesn’t turn on when you press the power button.
Check to make sure the power cord is plugged in. When the AC adapter is plugged into the wall, check that the
light on the adapter comes on.
Inspect both ends of the male-to-male power cord to ensure the connections aren't compromised.
Check the circuit breaker and/or GFCI on the circuit the adapter is plugged into. Plug a small appliance into the
same outlet to see if you have electricity.
Unplug the grill. Remove the control panel. Check for loose wires connected to the wiring harness. Disconnect and
reconnect the wiring harness to ensure a secure connection.
Grill doesn’t come up to temperature.
If grill remains at ambient temperature...
Check the firebox to see if it has overflowed with pellets. If it has, clean it out and start over. This overfill can result
from turning the grill off without using the fan mode or from charging the firebox when it does not need to be
charged. Reread the section on “Priming the Firebox” to understand that. You only need to prime the firebox the
first time you use the grill or on any subsequent occasions when it runs out of pellets and the auger runs until
empty.
If grill lights, but does not reach set temperature...
Check the combustion fan to ensure it spins freely and there is no damage to the blades.
Ensure the heat shield is properly installed.
Ensure the grease tray is installed correctly.
Erratic temperature.
If the digital display reads “SEN” or shows rapid fluctuation in temperature (faster than the grill could realistically
increase/decrease its internal temperature) call our technical support 530-347-9167 opt. 1.
Otherwise, check to make sure you do not have aluminum foil on the grease tray that is blocking the thermal
sensor. It is okay to wrap your tray in foil. However it must be wrapped tight to the metal, and the hole as well as
the half-moon cutout must be punched out of the foil to ensure proper airflow.
A simple way to check the thermal sensor is to look at the initial temperature reading the grill gives after the
0-1-2-3 start-up process. This temperature should be close to the ambient air temperature since the grill has not
yet had a chance to heat up.
Improper shield placement will result in issues coming to temperature. When using the heat shield adjustment rod,
a centered heat shield should be positioned approximately at the “0” mark on the rod. The depth to which the rod is
threaded into the receiving nut varies, so some experimenting might be needed to find the perfectly adjusted “0”
point on your rod.
Ensure the grease tray is installed correctly. See the previous page for proper installation.
Smoke is coming out of the hopper.
Make sure your burn pot is empty of ash and pellets.
Make sure the hopper lid stays closed when you have the grill on. Press firmly down on each of the corners of the
lid to make certain it is closed tight. If a corner of the lid sits up even 1/8 inch while the lid is flat, a warped hopper
lid is your issue.
You can test this by running 2 sheets of tin foil over your hopper then closing the lid down on top of the foil to make
a temporary seal, hopefully preventing smoke from traveling through your hopper.
Ensure the combustion fan spins freely and is not damaged.
Ensure the pellet dump door is closed tight.
If all else fails, the square gasket seal between the hopper and auger may be the culprit. You can seal with
high-temp silicone.
Low pellet alarm beeps continuously.
Fill the hopper with pellets so that their level is above the low pellet sensor. If this does not solve the problem,
unplug the grill then disconnect the alarm from and reconnect it to the back of the control panel. If the beeping
persists, your alarm is broken and needs to be replaced. Contact our technical support 530-347-9167 opt. 1. In the
meantime, you can stop the beeping by unplugging the low pellet alarm from the circuit board and leaving it
disconnected.
*The low pellet alarm is not necessary for the grill’s functionality. You can leave the alarm disconnected and
continue cooking.
25 26
GREENMOUNTAINGRILLS.COM

TROUBLESHOOTING
No pellets in the firebox.
Assuming that you’ve charged the firebox so that there are pellets in the auger tube, turn the grill on and press the
power button to send the control to cycle 0. Examine the auger bit through the firebox to see if it’s turning.
If it is and there aren’t any pellets coming through, they are bridged up over the auger’s intake. Turn the grill off, sift
the pellets around inside the hopper, and put the grill back into cycle 0. Wait until the pellets emerge into the
firebox. It may take up to 2 full cycle 0’s to get pellets all the way through the auger tube. Once they emerge, turn
the grill off and start it again all the way through the 0-1-2-3 cycles to fire it up.
It may take more if the auger is not turning. Listen for the auger motor. If the auger motor is engaged and the auger
bit is not turning, then there is a broken linkage between the motor and the auger shaft. Call technical support on
530-347-9167, opt. 1.
I have uneven heating.
Uneven heat can be corrected by making small adjustments to your heat shield placement. Try sliding the shield
toward the hot side in ¼ inch increments while taking note of the temperature changes. Using the Heat shield
adjustment rod, a centered heat shield should be positioned approximately at the “-0.5” mark on the rod. The depth
to which the rod is threaded into the receiving nut varies, so some experimenting might be needed to find the
perfectly adjusted “0” point on your rod. Once you find the best heat shield placement, we encourage you to mark
that distance on the heat shield adjustment rod. That way, you can subsequently repeat the positioning whenever
the grill is relocated or the burn pot is cleared internally.
Loud clicking sound when the auger is running.
This is typically the sound of a stripped/slipping gear within the auger’s gearbox. Auger assembly replacement will
be needed.
Grill didn’t light (FAL message).
There may be too much ash in the firebox. Wait until it cools off, and clean out the ash. Alternatively, pellets may
have overfilled the firebox. Never turn the grill off and on repeatedly as this will overfill the firebox with pellets. Each
time the grill displays “0” on start-up, it feeds a full load of pellets into the burn pot. The igniter won't light the pellets
unless air can flow freely through the combustion chamber.
The combustion fan may not have been operating. Check to make sure that the fan blades turn freely and the fan
runs on cycles 2 and 3 of the 0-1-2-3 sequence.
The auger might not have turned pellets into the burn pot. Refer to “No pellets in the firebox” above.
If there isn’t any ash or pellet buildup, the fan works properly, and fresh pellets are feeding in, your igniter is most
likely out and the grill will require a replacement.
*The grill can be manually lit if the igniter is out. Charge the burn pot with a handful of pellets, and light them with a
propane torch or. Once the pellets are able to maintain a flame by themselves, plug the grill in so it displays “off.”
Hold the “power” button for 10 seconds. The grill will initially display “0” but then skip to a temperature reading
while turning on the fan and auger. Let the grill come to 150 then select your grilling temperature like normal.
Auger is jamming.
Turn the grill into cycle 0 by pressing the “power” button (first stage of the normal start-up procedure), and listen for
the auger motor. If the motor engages, look inside your burn pot toward the end of the auger bit to determine if the
auger is spinning. If the auger is spinning but you don’t have pellets feeding into the burn pot, you have pellets
bridged up over the intake of the auger tube. Turn the grill off, sift the pellets around inside the hopper, and put the
grill back into cycle 0. Wait until the pellets emerge into the firebox. It may take up to 2 full cycle 0’s to get pellets
all the way through the auger tube.
If you have determined that your auger does not turn when the auger motor is engaged, you can try to work the
affected pellets through the auger tube to clear out the jam. Remove the grease tray and heat shield from the body
of the grill. Remove all the pellets from the hopper and the firebox.
Once the auger tube is clear, you will need to refill it with fresh pellets by running cycle 0 a few more times after the
hopper has been filled. Once you see fresh pellets coming out, turn off the grill and start it up again through the
entire 0-1-2-3 process with the heat shield and grease tray installed.
Combustion fan doesn’t seem to be working properly.
There’s no need for concern if your fan is not blowing at a constant speed. It will run at many RPMs in order to
maintain the most stable temperature.
The fan should run continuously from cycle 2 on start-up until the grill completes the fan mode.
First, unplug the grill. Then, using your finger, flick the fan to make sure it spins freely and does not appear to have
any visible damage. If there is any damage to the blades, your grill will require a new combustion fan.
Check the wires leading to the combustion fan to make sure those connections are secure and undamaged.
(CONTINUED)
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29
Call 1.800.603.3398 - Option 1
Hours 8 am - 6 pm PST M - F, 9 am - 6 pm PST Sat - Sun
(Closed on major holidays)
Call 1.800.603.3398 - Option 15
Email [email protected]
Hours 10 am - 6 pm PST M - F, 9 am - 5 pm PST Sat
(Closed on Sundays and major holidays)
APP SUPPORT
GRILL SUPPORT
WARRANTY & SUPPORT
This warranty does not cover problems that result from abuse, accident, misuse, or problems with electrical power. It does
not over cosmetic elements and components, such as paint and other finishes. It does not cover uses not in accordance
with the instruction manual. It does not cover commercial use of the product. It specifically excludes products for which
Green Mountain Grills has not received payment.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH MAY VARY FROM STATE TO STATE (PROVINCE
TO PROVINCE IN CANADA). GREEN MOUNTAIN GRILLS RESPONSIBILITY FOR DEFECTS IN MATERIAL AND
WORKMANSHIP SHALL BE LIMITED TO REPAIR AND/OR REPLACEMENT AS SET FORTH IN THIS WARRANTY. ALL
EXPRESS AND IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES AND
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. NO OTHER
WARRANTIES ARE PROVIDED.
IN NO EVENT WILL GMG PRODUCTS, LLC (dba GREEN MOUNTAIN GRILLS) HAVE ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER TO THE ORIGINAL PURCHASER OR WITH RESPECT TO
ANY THIRD-PARTY CLAIMS FOR DAMAGES AGAINST THE RETAIL PURCHASER OF THIS PRODUCT. SOME
STATES (PROVINCES IN CANADA) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THIS MAY NOT APPLY TO YOU.
To exercise your rights under this warranty, contact the dealer from whom you purchased it, or call us at 530-347-9167.
REGISTER YOUR WARRANTY HERE:
greenmountaingrills.com/warranty-registration
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© 2022 GMG Products LLC - All Rights Reserved
This LIMITED WARRANTY covers defects in workmanship and materials for a period of three
(3) years from the date of first retail purchase. During the warranty period, GMG Products,
LLC (dba Green Mountain Grills) will replace or repair, at its sole option, any defective Green
Mountain grill returned to us, or to one of our dealers, by its original purchaser. Any claims
under this warranty must be received by the expiration of the warranty period.
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316 California Ave. Suite 1065
Reno, NV 89509
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