GoPro HERO Camera User manual

USER MANUAL

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4 5
/ Table of Contents
Battery 48
Troubleshooting 50
Customer Support 52
Regulatory Information 52
The Basics 6
Getting Started 8
Camera Display 15
Camera Modes 16
Navigating Settings Menus 17
Camera Menus + Icons 18
Capturing Video 20
Capturing Photos 22
Capturing Burst Photos 23
Capturing Time Lapse Photos 24
Connecting to the GoPro App 25
Transferring Files to a Computer 26
Playing Back Video and Photos 27
Settings 29
Setup Mode 35
Important Messages 41
Camera Housing 43
Using the Mounts 45
/ Table of Contents

6 7
7. Micro-USB Port
8. microSD Card Slot
(microSD card not included)
/ The Basics
1. Shutter/Select Button
2. Camera Status Screen
3. Settings/Tag Button
4. Power/Mode Button
5. Wireless Status Light (blue)
6. Camera Status Light (red)
/ The Basics

8 9
/ Getting Started/ Getting Started
CHARGING THE BATTERY
The integrated battery comes partially charged. No damage occurs to
the HERO+ camera or battery if used before being fully charged.
1. Unlatch and open the backdoor.
Note: The camera cannot be removed from the housing.
2. Charge the battery using the included USB cable.
Note: The battery cannot be removed from the camera. When charging the camera with a
computer, be sure that the computer is connected to a power source. If the camera status
lights do not turn on to indicate that the battery is charging, use a different USB port.
WARNING: Using a wall charger other than a GoPro Wall Charger
can damage the GoPro camera battery and could result in fire or
leakage. Only use chargers marked: Output 5V 1A. If you do not
know the voltage and current of your charger, use the included
USB cable to charge the camera from your computer.
Slim housing surfboard mount installation
Slim housing remove camera Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit
For fastest charging, make sure the camera is powered off aer
connecting it to a computer or USB charging adapter. When the
camera is powered off, the camera status light turns on during
charging and turns off when charging is complete.
For more battery information, see Battery (page 48).
WARNING: Use caution when using your GoPro as part of your
active lifestyle. Always be aware of your surroundings to avoid
injury to yourself and others.
Abide by all local laws when using your GoPro and related
mounts and accessories, including all privacy laws, which may
restrict recording in certain areas.

10 11
INSERTING + REMOVING MICROSD CARDS
Insert a microSD card with the label facing the back of the camera.
To remove the card, push it in until it springs out.
Use brand name memory cards that meet these requirements:
• microSD, microSDHC™, or microSDXC™(sold separately)
• Capacity up to 64GB
• Minimum of Class 10 or UHS-I rating
For a list of the recommended microSD cards, visit gopro.com/support.
NOTICE: Use care when handling memory cards. Avoid liquids, dust,
and debris. As a precaution, power off the camera before inserting
or removing the card. Check manufacturer guidelines regarding use
in acceptable temperature ranges.
/ Getting Started
POWERING ON + OFF
To Power On:
Press the Power/Mode button once. The camera status lights
flash three times and the sound indicator emits three beeps. When
the camera status screen displays information, your camera is on.
To Power Off:
Press and hold the Power/Mode button for two seconds.The
camera status lights flash several times and the sound indicator
emits seven beeps.
/ Getting Started

12 13
PRO TIP: If QuikCapture is enabled, you can quickly turn your camera
on and immediately begin capturing video or Time Lapse photos just
by pressing the Shutter/Select button. Press for video, press and
hold for Time Lapse photos. For details, see QuikCapture (page 38).
/ Getting Started / Getting Started
CAMERA BACKDOORS
Your HERO+ camera comes with two types of backdoors.
The Standard Backdoor makes the housing
waterproof to 131’ (40m). Use this door to protect
the camera from water, dirt, sand and other
environmental hazards. This backdoor reduces
wind noise at speeds greater than 100mph.
The Skeleton Backdoor is not waterproof. This
backdoor provides enhanced cooling and allows
more direct access to the microphone. Use this
backdoor only when sand, excessive dirt/dust,
and water damage are not a risk. This backdoor
is also recommended for use inside vehicles.
For instructions on changing backdoors, see Camera Housing (page
43).

14 15
/ Camera Display
The camera status screen displays the following information about
modes and settings:
CAMERA SOFTWARE UPDATES
To get the latest features and best performance from your HERO+
camera, make sure you are using the most current camera soware.
You can update your camera soware via the GoPro App or GoPro
Studio soware. For more information, visit gopro.com/getstarted.
CAMERA DEFAULT SETTINGS
The HERO+ camera powers up with the following default settings:
Video 1080p30
Photo 8MP
Burst 10 photos in 2 seconds (5 fps)
Time Lapse 0.5 second intervals
QuikCapture Off
Wireless Off
PRO TIP: To open the settings menu for the current mode, press the
Settings/Tag button. To change general camera settings that apply to
all modes, navigate to Setup mode.
/ Getting Started
1. Camera Mode/FOV
(field of view)
2. Resolution/fps (frames per
second) /Megapixels
3. Number of Items Captured
4. Remaining Time/Photos on
microSD Card
Note: The icons that appear on the camera status screen vary by mode.
5. Spot Meter
(when feature is enabled)
6. Time Lapse Interval/Burst
Rate (not shown)
7. Wireless (when on)
8. Battery Life

16 17
Each camera mode has its own settings menu.
To Navigate Settings Menus:
1. Verify that the camera is in the desired camera mode. If the icon
for that mode does not appear on the camera status screen, press
the
Power/Mode button repeatedly until it appears.
2. Press the Settings/Tag button to open the settings menu for that
mode.
3. Use the Power/Mode button to cycle through the settings.
4. Press the Shutter/Select button to cycle through the options
within a setting. To select an option, leave the option highlighted
when you move to another setting.
5. To go back to the previous screen or exit the settings menu, press
the Settings/Tag button.
HERO+ features several camera modes. Press the
Power/Mode
button repeatedly to cycle through the modes
.
These modes appear:
Video Record video
Photo Capture a single photo
Burst Capture 10 photos in 2 seconds (5 fps)
Time Lapse Capture a series of photos at specified
intervals
Setup Adjust general camera settings
PRO TIP: To change settings for the current mode, press the
Settings/Tag button. To change general camera settings that apply
to all modes, navigate to Setup mode.
/ Camera Modes / Navigating Settings Menus

18 19
/ Camera Menus + Icons / Camera Menus + Icons
Beeps
Burst Photos
Date/Time
Delete
Frames Per Second
Interval
LEDs
Looping
Orientation
Photo
QuikCapture
Setup Mode
Spot Meter
Time Lapse
Video
Video Format
Video Resolution
Wireless

20 21
/ Capturing Video
CAPTURING VIDEO
1. Press the Power/Mode button repeatedly until you get to Video
[ ] mode.
2. Press the Shutter/Select button. The camera beeps once and the
camera status lights flash while the camera is recording.
3. To stop capturing, press the Shutter/Select button. The camera
status lights flash three times and the camera beeps
three times.
If the memory card is full or the battery is out of power, your camera
automatically stops recording. Your video is saved before the camera
powers off.
PRO TIP: When QuikCapture is enabled, you can turn the camera
on and immediately begin capturing video just by pressing the
Shutter/Select button. For details, see QuikCapture (page 38).
/ Capturing Video
HILIGHT TAGGING
You can mark specific moments in your video as they happen with
HiLight Tags. HiLight Tags make it easy to find the best highlights
to share.
You can add tags with your camera, the GoPro App, or the Smart
Remote (sold separately).
To Add a HiLight Tag with Your Camera:
While recording video, press the Settings/Tag button.
Tags are visible in the timeline during playback in the GoPro App or
GoPro Studio soware.
PRO TIP: In the GoPro App, tap the screen during playback to display
the HiLight Tags in the timeline.

22 23
/ Capturing Photos
In Photo mode, you can capture photos at a resolution of 8MP with
Ultra Wide FOV.
CAPTURING A SINGLE PHOTO
1. Press the Power/Mode button repeatedly until you get to Photo
[ ] mode.
2. Press the Shutter/Select button. The camera beeps two times,
the camera status lights flash and the counter on the camera
status screen increases by one.
Burst mode is perfect for capturing the definitive moment in fast-
action sports. In this mode, you can capture 10 photos in 2 seconds
(5 fps). The resolution for these photos is 8MP with Ultra Wide FOV.
CAPTURING BURST PHOTOS
1. Press the Power/Mode button repeatedly until you get to Burst
[ ] mode.
2. Press the Shutter/Select button. The camera status lights flash
and the camera beeps multiple times.
/ Capturing Burst Photos

24 25
Time Lapse mode captures a series of photos at set intervals. You can
use Time Lapse to capture photos of any activity, so you can choose
the best ones later. You can also stitch the photos together in editing to
create a Time Lapse video. The resolution for these photos is 8MP with
Ultra Wide FOV.
CAPTURING TIME LAPSE PHOTOS
1. Press the Power/Mode button repeatedly until you get to Time
Lapse [ ] mode.
2. Press the Shutter/Select button. The camera initiates countdown
and the camera status lights flash each time a photo is captured.
3. To stop capturing, press the Shutter/Select button. The camera
status lights flash three times and the camera beeps three times.
PRO TIP: When QuikCapture is enabled, you can turn the camera on
and immediately begin capturing Time Lapse photos just by pressing
and holding the Shutter/Select button for two seconds. For details,
see QuikCapture (page 38).
/ Capturing Time Lapse Photos / Connecting to the GoPro App
The free GoPro App lets you control your camera remotely using
a smartphone or tablet. Features include full camera control, live
preview, playback and sharing of content, creation of short highlight
clips, and camera soware updates.
TO CONNECT YOUR CAMERA TO THE GOPRO APP:
1. Download the GoPro App to your smartphone or tablet from the
Apple®App Store or Google Play.
2. Open the app.
3. Follow the app’s on-screen instructions to connect your camera.
Note: If needed, the default password for your camera is goprohero.
For complete pairing instructions, visit gopro.com/support.
PRO TIP: To quickly turn wireless on or off, press and hold the
Settings/Tag button.

26 27
To play back your videos and view photos on a computer, first transfer
these files from your camera to a computer. Transferring frees up
space on your microSD card for new content. You can also transfer
files to a computer using a card reader (sold separately).
TO TRANSFER YOUR FILES TO A COMPUTER:
1. Download and install free GoPro Studio soware from
gopro.com/getstarted. The HERO+ camera was designed to
work with GoPro Studio to help you easily transfer your files.
2. Connect the camera to your computer using the included
USB cable.
3. Press the
Power/Mode button to power on the camera.
GoPro Studio Importer automatically opens.
4. Follow the on-screen instructions.
PRO TIP: Longer video files are written to your memory card in
segments. When viewing this content on a computer, you might
see separate files for each segment. Use GoPro Studio soware to
combine the files into a longer video, if needed.
/ Transferring Files to a Computer / Playing Back Video and Photos
You can play back your content on your computer or smartphone/
tablet (using the free GoPro App). You can also play back content by
inserting the microSD card directly into a device, such as a computer
or compatible TV.
PLAYING BACK VIDEOS AND PHOTOS ON A COMPUTER
To play back your video and photos on a computer, first transfer these
files to your computer. For best results, visit gopro.com/getstarted to
download free GoPro Studio soware.
To Play Back Files on a Computer:
1. Transfer your files to a computer. For details, see Transferring Files
to a Computer (page 26).
2. Use the controls in GoPro Studio to play back your files.

28 29
PLAYING BACK VIDEOS AND PHOTOS ON YOUR TV
Playback on your TV/HDTV requires a USB card reader and
compatible TV.
Note: Some TVs do not support USB card readers.
To Play Back Content on a TV:
1. Insert the microSD card into a USB card reader (sold separately).
2. Connect the card reader to your TV.
3. Use the controls on the TV to play back your files.
PLAYING BACK CONTENT ON A SMARTPHONE/TABLET
1. Connect your camera to the GoPro App. For details, see
Connecting to the GoPro App (page 25).
2. Use the controls on the app to play back your footage on your
smartphone/tablet.
/ Playing Back Video and Photos
VIDEO SETTINGS
For instructions on changing settings, see Navigating Settings Menus
(page 17).
Resolution, FPS, and FOV
HERO+ includes the video resolutions listed below. All resolutions
include Auto Low Light at the 60/50 fps setting. Auto Low Light
automatically optimizes fps according to lighting conditions.
FPS refers to frames per second. FOV refers to field of view.
Video
Resolution
FPS
(NTSC/
PAL)
FOV (Field
of View) Screen Resolution
1080p 60/50
30/25 Ultra Wide 1920x1080, 16:9
720p SuperView™60/50 Ultra Wide 1280x720, 16:9
720p 60/50 Ultra Wide 1280x720, 16:9
PRO TIP: To open the settings menu for the current mode, press the
Settings/Tag button. To change general camera settings that apply
to all modes, navigate to Setup mode.
/ Settings

30 31
Video Resolution Best Use
1080p60 Great for capturing fast action at the
highest resolution.
1080p30 Good for capturing content in low-light
conditions.
720p SuperView
SuperView delivers the world’s most
immersive field of view. Great for point-of-view
shots or when you want to capture more
vertical content, such as the sky or land.
720p60 Great for capturing fast action and when full
HD is not needed.
PRO TIP: Easily create epic GoPro-style videos using free
GoPro Studio soware. Learn more and download this soware
at gopro.com/getstarted.
/ Settings / Settings
SPOT METER
Spot Meter is good for filming into a setting where the lighting is
different from where you are, such as filming the outdoors from within
a car or filming a shaded environment while standing in the sun. Spot
Meter automatically sets the exposure based on a single spot in the
middle of the image, rather than on the entire frame. When Spot Meter
is turned on, [ ] appears on the camera display. The options for
this setting are Off (default) and On.
Note: Changes that you make to the Spot Meter setting in Video mode apply only to video capture.
To adjust this setting for another mode (Photo, Burst, or Time Lapse), adjust the setting within
that mode.

32 33
INTERVAL
In Video mode, this setting applies only to Looping. Looping lets you
continuously record and save only the best moments, which helps
to conserve space on your microSD card. Available intervals for
looping are 5, 20, 60, and 120 minutes. For example, if you select a
5-minute interval, only the previous 5 minutes are saved when you
stop recording.
You can also select Max as the interval for Looping. With this option,
the camera records until the memory card is full, then overwrites the
oldest content to continue recording. The default option for Looping
is Off.
Note: To use Looping, be sure that your microSD card has sufficient space to create the loop segment
based on the interval that you select. If the microSD card becomes full, Looping does not overwrite
the content.
PRO TIP: Looping video files are written to your memory card in
segments. When viewing this content on a computer, you might
see separate files for each segment. Use GoPro Studio soware to
combine the files into a longer video, if needed.
/ Settings
PHOTO SETTINGS
For instructions on changing settings, see Navigating Settings Menus
(page 17).
INTERVAL
This setting applies only to Time Lapse mode. Interval determines the
amount of time that passes between each captured photo. Available
intervals for Time Lapse range from 0.5 second (default) to 60
seconds.
Interval Examples
0.5-2 seconds Surfing, biking, or other sports
2 seconds Busy street corner
5-10 seconds Sunset
10-60 seconds Lengthy activities, such as construction
projects
/ Settings

34 35
SPOT METER
This setting applies to all photo capture modes: Photo, Burst,
and Time Lapse. Spot Meter is good for capturing photos where
the lighting is different from where you are, such as capturing the
outdoors from within a car or capturing a shaded environment while
standing in the sun. Spot Meter automatically sets the exposure based
on a single spot in the middle of the image, rather than on the entire
frame. When Spot Meter is turned on, [ ] appears on the camera
display. The options for this setting are Off (default) and On.
Note: Changes that you make to the Spot Meter setting in one mode (Photo, Burst, or Time Lapse)
apply only to that mode. To adjust this setting for another mode, adjust the setting within that mode.
/ Settings / Setup Mode
In Setup mode, you can change settings that apply to all camera
modes. For instructions on how to change the following settings,
see Navigating Settings Menus (page 17).
WIRELESS
When wireless is on, a wireless status icon appears on the
camera status screen and the blue wireless lights blink
intermittently.
Setting Description
Off (default)
GoPro App
Camera connects to the GoPro App. For
instructions on connecting to this app, see
Connecting to the GoPro App (page 25).
REM CTRL
Camera connects to the GoPro remote
control (sold separately). For instructions on
pairing, see the user manual for the remote.
RESET Wi-Fi Resets your camera's wireless name and
password to the defaults.

36 37
/ Setup Mode
Resetting Your Camera's Wireless Name and Password
1. Power on the camera.
2. Press the Power/Mode button repeatedly until you get to Setup,
then press the Shutter/Select button to select it.
3. Press the Shutter/Select button to open the wireless menu.
4. Press the Power/Mode button repeatedly until you get to Reset
Wi-Fi, then press the Shutter/Select button to select it.
5. Press the Power/Mode button to highlight Reset, then press the
Shutter/Select button to select it. The password is reset to the
default: goprohero.
/ Setup Mode
ORIENTATION
This setting eliminates the need to flip your video during editing when
the camera is mounted upside down.
Setting Description
Up (default) Camera is used right-side up.
Down Camera is used upside down.

38 39
/ Setup Mode
QUIKCAPTURE
With QuikCapture, you can quickly turn your camera on and begin
capturing video or Time Lapse photos. The options for this setting are
On and Off (default).
Note: You cannot start QuikCapture with the GoPro remote or the GoPro App.
To Capture Video with QuikCapture:
With the camera powered off, press the Shutter/Select button.
Your camera automatically powers on and begins capturing video.
To Capture Time Lapse Photos with QuikCapture:
With the camera powered off, press and hold the Shutter/Select
button for two seconds. Your camera automatically powers on and
begins capturing Time Lapse photos.
To Stop Recording:
Press the Shutter/Select button to stop recording and power off
the camera.
/ Setup Mode
LEDS
This setting determines which status lights to activate. The options for
this setting are Both On (front and back), Both Off, Front On, or Rear On.
The default setting is Both On.
BEEPS
You can set the sound indicator to On (default) or Off.
VIDEO FORMAT
The Video Format setting governs frame rates for recording and
playback when viewing video on a TV/HDTV.
Setting Description
NTSC (default) Viewing video on an NTSC TV/HDTV
(most televisions in North America)
PAL Viewing video on a PAL TV/HDTV (most
televisions outside of North America)