GoWISE USA GW88000 User manual

Please read through this manual carefully before use
IMPORTANT SAFEGUARDS AND TIPS
ELECTRIC SMOKELESS
INDOOR GRILL
Model No.: GW88000
2-IN-1 GRILL & GRIDDLE
USER MANUAL
WWW.GOWISEUSA.COM

2
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Voltage: 120V, 60Hz
Watts: 1300W
Temp. Range: up to 482F
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Register Your Product................................
Specifications...............................................
Important Safeguards...............................
Product Structure.......................................
Using the Controls.......................................
General Operating Instructions...............
Before First Use.................................
Using the Smokeless Indoor Grill.........
Tips...................................................
Cooking Guide...............................................
Internal Temperature Chart...............
Care & Cleaning............................................
Troubleshooting...........................................
Warranty.......................................................
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TABLE OF CONTENTS

4
IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
1.1. READ THE ENTIRE MANUAL
BEFORE ATTEMPTING TO
OPERATE.
2.2. NEVER IMMERSE the main unit
housing, which contains electrical
components and heating elements,
in water. DO NOT rinse under the
tap.
3.3. TO AVOID ELECTRIC SHOCK, DO
NOT put liquid of any kind into the
main unit housing containing the
electrical components.
4.4. MAKE SURE to remove all of the
styrofoam before use.
5.5. This appliance has a polarized plug
(one prong is wider than the other).
This plug is intended to fit into a
polarized outlet only one way.
TO AVOID ELECTRIC SHOCK, DO
NOT force the plug into the outlet
if it does not fit. If the plug does not
fit fully into the outlet, reverse the
plug. If it still does not fit, contact
a qualified electrician. DO NOT
ATTEMPT to modify the plug in any
way.
6.6. MAKE SURE to plug the appliance
into a wall socket.
7.7. While cooking, the internal
temperature of the unit reaches
several hundred degrees
Fahrenheit. TO AVOID PERSONAL
INJURY, never place hands inside
the unit unless it is thoroughly
cooled.
8.8. This appliance is NOT INTENDED
FOR USE by persons with reduced
physical, sensory, or mental
capabilities or persons with a lack
of experience and knowledge
unless they are UNDER THE
SUPERVISION of a responsible
person or have been given proper
instruction to use the appliance.
9.9. This appliance is NOT INTENDED
FOR USE by children. Keep the
appliance and its power cord OUT
OF THE REACH of children when
it is in operation or the cooling
process.
10.10. When cooking, DO NOT PLACE the
appliance against a wall or other
appliances. Leave at least 5 in. free
space on the back and sides and
above the appliance. DO NOT place
anything on top of the appliance.
There is constant heat emitting
from all sides of the appliance.
Proper precautions must be taking
to prevent the risk of burns, fires, or
other injury to persons or damage
to property.
11.11. DO NOT USE this unit if the plug,
the power cord, or the appliance
itself is damaged in any way.
12.12. KEEP THE POWER CORD AWAY
from hot surfaces. DO NOT PLUG in
the power cord or operate the unit
controls with wet hands.
13.13. DO NOT PLACE the appliance on
stove top surfaces.
14.14. DO NOT USE outdoors.
15.15. NEVER CONNECT this appliance
to an external timer switch or a
separate remote control system.

IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
16.16. NEVER USE this appliance with an
extension cord of any kind.
17.17. DO NOT OPERATE the appliance
on or near combustible materials,
such as tablecloths and curtains.
18.18. DO NOT USE the GoWISE USA
Electric Smokeless Indoor Grill for
any purpose other than described in
this manual.
19.19. NEVER OPERATE the appliance
unattended.
20.20. ALWAYS WEAR OVEN MITTS
when handling hot components or
touching hot surfaces.
21.21. Should the the unit emit black
smoke, UNPLUG IMMEDIATELY
and wait for smoking to stop before
removing grill contents.
22.22. ALWAYS operate the appliance on
a horizontal surface that is level,
stable, noncombustible and heat
resistant.
23.23. This appliance is designed for
HOUSEHOLD USE ONLY. It is not
intended for use in commercial or
retail environments.
24.24. If the GoWISE USA Electric
Smokeless Indoor Grill is used
improperly, for professional or
semi-professional purposes, or
if it is not used according to the
instructions in this user manual, the
warranty becomes invalid, and the
manufacturer will not be held liable
for damages.
25.25. ALWAYS unplug the appliance
after use.
5
Electromagnetic Fields (EMF)
Shut-Off
Electricity
This appliance complies with all
standards regarding Electromagnetic
Fields (EMF). Under proper handling,
the appliance is safe to use based on
available scientific evidence.
You can manually shut off the appliance
by turning the dial all the way to MIN at
any time during cooking.
If the electrical circuit is overloaded with
other appliances, your new unit may
not operate properly. This unit should
be operated on a dedicated electrical
circuit.
SAVE THESE
INSTRUCTIONS
26.26. ALWAYS wait 30 minutes for the
appliance to cool down before
handling, cleaning, or storing.

6
PARTS
1. Griddle Surface
2. Grill Surface
3. Heating Element with Attached
Power Cord
4. Drip Tray
5. Collection Pan + Water Tray
6. Appliance Base
7. Electric Fan (removable)
8. Fan Cover
PRODUCT STRUCTURE
1
2
3
4
5
6
7
8

1.1. Choose whether the Grill or Griddle
surface is necessary for the
intended ingredients.
2.2. Plug power cord into a wall socket
(make sure the polarized plug fits).
3.3. Fill the Collection Pan/Water Tray
with approximately 1 cup of water to
prevent smoke.
4.4. Set temperature dial between 1-5
(depending on ingredients and
desired texture and doneness).
5.5. Turn on Electric Fan by pressing the
button labeled FAN.
6.6. Allow Grill or Griddle to reach
the desired temperature before
placing ingredients onto the cooking
surface.
7.7. Cook until desired temp, texture,
doneness.
8.8. Remove and enjoy!
9.9. When you are finished grilling,
turn the dial to MIN and press the
FAN button to shut down the unit.
Unplug the power cord and allow to
cool fully before disassembling for
cleaning.
USING THE CONTROLS
7

GENERAL OPERATING INSTRUCTIONS
BEFORE FIRST USE
1.1. Remove all packaging materials,
stickers, labels, and styrofoam.
2.2. Hand wash the Non-stick Grill
Plate, Non-stick Griddle Plate, and
Collection Pan with warm, soapy
water.
3.3. Wipe the inside and outside of the
Base Unit with clean, moist cloth.
NEVER wash or submerge the
Heating Element, Electric Fan, or
Base Unit in water or liquid of any
kind.
4.4. Finally, heat up unit for a few
minutes to burn off any residue.
5.5. Your new GoWISE USA Electric
Smokeless Indoor Grill is now ready
for use!
8
NOTES:
• Unpack all listed contents from
packaging. Please remove any
clear or blue protective film on the
components before use.
• Please make sure that your GoWISE
USA Electric Smokeless Indoor
Grill has been shipped with the
components that you ordered.
Check everything carefully before
use. If any part is missing or
damaged, do not use this product.
Contact Customer Care Team using
the contact information located in
the back of the user’s manual.
• This unit has been designed and
engineered to reduce smoke and
visible vapors usually associated
with grilling to a minimum; delivers
outdoor results indoors.
WARNING: Because the cooking
surfaces are non-stick, never use metal
cooking utensils – which can scratch
away the non-stick coating. Never
wash or scrape with abrasive cleaning
sponges or steel wool.
CAUTION: Wait for all components
to cool thoroughly after use before
disassembling. Always handle hot
components with oven mitts while
cooking.

1.1. Place the appliance on a stable,
level horizontal, and heat-resistant
surface.
2.2. Assemble the unit as shown on
page 6.
3.3. Add about 1 cup of water to
the Collection Pan/Water Tray.
IMPORTANT FOR SMOKELESS
GRILLING - DO NOT SKIP THIS
STEP!
4.4. Leave ample air space on all sides
of the unit to facilitate air flow.
5.5. Plug the Power Cord into a
dedicated outlet.
6.6. If you are starting with a cold grill,
you may preheat the grill using a
medium or high heat setting for 4-6
minutes.
7.7. Prepare and season your food
according to your favorite recipe.
You may spray or wipe the Grill
Plate or Griddle Plate’s surface with
cooking oil.
8.8. Select the cooking temperature, add
the food, and grill to your taste. Turn
the food as needed.
USING THE ELECTRIC SMOKELESS INDOOR GRILL
GENERAL OPERATING INSTRUCTIONS
9
Removing the Electric Fan
If you plan to thoroughly clean the Base
Unit with water and detergents, remove
the Electric Fan. When replacing the
fan, make sure to insert the two-prong
connection into the receptacle.
CAUTION: Unplug unit before removing
the fan.
1.1. Disassemble the Appliance.
2.2. Turn over the Base Unit.
3.3. Unclip the three securing clamps on
the Fan Cover.
4.4. Lift the Fan out of the Base Unit.

10
GENERAL OPERATING INSTRUCTIONS
TIPS
•Be careful not to transfer germs
from raw meat to cooked meat. Use
separate utensils and platters for
raw and cooked meat.
•Always marinate in a tightly covered
nonmetal dish and turn the food
occasionally. Be sure to refrigerate
all meats while marinating.
•If the leftover wet marinade is to
be used as a sauce with the cooked
food, be sure to place it in a small
pan and heat to a rolling boil before
serving to eliminate bacterial
growth.
•Similar to a stove top frying pan,
grease from high-fat foods, such
as bacon or sausage, may splatter
on the countertop. Protect the
countertop as necessary.
•Before grilling, partially cook bone-
in chicken, ribs, and uncooked
smoked or fresh sausages for best
results. If not partially cooked, these
meats may become over browned
on the outside before the center is
done.
•To prevent scratching the coating,
use only nonmetallic utensils. Do
not cut food on the grill or griddle
plate using sharp utensils, such as
forks or knives that can scratch the
cooking surface.
•Do not use steel wool or other metal
pads. They could leave course
scratches. Always rinse thoroughly
and dry immediately with a soft
towel.
•Make sure to empty contents from
the Collection Pan/Water Tray
before moving or storing the base
unit.

INTERNAL TEMPERATURE CHART
This chart should be used to check the temperature of cooked meats.
Always review USDA Food Safety Standards.
COOKING GUIDE
Food Time Internal
Temperature When it’s done
Fish 12-15 min 155°F Opaque/Flaky
Shrimp 2-4 min 155°F Opaque & Red Edges
Chicken Legs 30-45 min 176°F Juice Runs Clear
Chicken Breast 20-25 min 176°F Juice Runs Clear
Kababs 12-15 min Your Preference Your Preference
Steak 3-9 min 140°F-165°F Your Preference
Pork Chops 20-25 min 160°F No Pink Meat
Burgers 10-15 min 160°F Your Preference
Sausages 15-25 min 160°F No Pink Meat
Bacon 1-2 min N/A Crispy
NOTES:
• Use a meat thermometer to check
internal meat temperature.
• Cooking times are suggested
and will vary depending on the
thickness of the food and personal
preferences. Foods can be grilled at
maximum temperature. However,
you may wish to reduce the
temperature for certain items. Low
temperatures will keep foods warm
once cooked.
11

CARE & CLEANING
•Before cleaning, be sure to
unplug the cord from the outlet.
If necessary, wipe the cord with a
damp cloth.
•ALWAYS WAIT UNTIL THE UNIT
HAS COOLED COMPLETELY
BEFORE HANDLING. The Grill
Plate, Drip Tray, Collection Pan, and
Griddle Plate can be placed in the
bottom rack of the dishwasher or
washed by hand. The base unit can
be washed by hand with a warm,
damp cloth and mild cleaning liquid.
For more thorough cleaning of the
base unit, remove the Electric Fan
(see page 9 for instruction).
•Always be sure to wash the Grill or
Griddle surface after each use to
remove any grease that may have
accumulated. To keep grease from
dripping outside of the base, always
ensure that you are using your Grill
on a level surface and that the Drip
Tray is completely clear of food
particles.
•Do not use scouring pads or harsh
cleaners on this unit. If necessary,
use a nylon bristle brush or plastic
scrubbing pad.
12

TROUBLESHOOTING
If you encounter any issues or have any
questions regarding your new product,
please contact our Customer Care
Team.
855-233-9199
[e-mail]
Live Chat at gowiseusa.com
M-F 8:30am - 4:00pm MST
13
If your unit is not working properly:
•Make sure the power cord is
plugged into a working electrical
wall socket.
•Make sure the temperature knob
has been turned to at least 1.
•The unit may not be able to draw
enough operating power from the
outlet. Try switching the power
cord to an outlet that has no other
appliances attached to it.
•If food is undercooked or
overcooked, change the
cooking time and temperature
accordingly (refer to the INTERNAL
TEMPERATURE CHART on page 11).
•If the Electric Fan is not working,
the assembly may not be fully
connected. Disassemble the unit
and reattach the Fan component.
Follow instructions on page 9.

WARRANTY
GoWISE USA warrants all products against defects in materials and
workmanship for one (1) year effective from the date of purchase.
GoWISE USA will replace any products that are found to be defective due
to manufacturer flaws based on eligibility. Refunds issued by GoWISE USA
must be purchased directly from GoWISE USA and are only available to the
original purchaser within the first 30 days. We do not issue refunds for items
bought by thirdparty retailers.
This warranty extends only to personal use and does not extend to products
that has been used for commercial, rental or any other use this product was
not intended for. There are no warranties other than the warranties expressly
set forth with each product.
This warranty is non-transferrable. GoWISE USA is not responsible in any
way for any damages, losses, or inconveniences caused by equipment failure
by user negligence, abuse, or use noncompliant with the user manual or any
additional safety, use, or warnings included in the product packaging and
manual.
This warranty only covers purchases within the 48 contiguous states of
United States of America. For purchases made outside the 48 contiguous
states, such as AK, HI, PR, or Canada, we will replace the unit under the one-
year warranty upon receipt of a proven defect by video or picture. However,
the replacement will only ship to a freight forwarder or address within the
48 contiguous United States. The consumer is responsible for arranging
shipment outside of the 48 contiguous states.
GoWISE USA assumes no liability for damage caused using this product
other than for its intended use or as instructed in the user manual. Some
states do not allow this exclusion or limitation of incidental or consequential
losses, so the foregoing disclaimer may not apply to you. This warranty gives
you specific legal rights and you may also have other rights which may vary
from state to state.
ALL EXPRESSED AND IMPLIED WARRANTIES INCLUDING THE WARRANTY
OF MERCHATIBILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED
WARRANTY.
NOTE: General Warranty excludes refurbished / auction items.
14

WARRANTY
Additional 60-Days Warranty
You can extend your 1-year warranty by an additional 60 days. Log onto
www.gowiseproducts.com/apps/ product-registration and register your
product within the first 14 days of your purchase for the extended warranty.
DEFECTIVE PRODUCTS & RETURNS
If your product is defective within the 1-year warranty period, please email
our Customer Care Team at [e-mail]. To expedite your issue,
please provide the 4 items below:
1.1. Copy of the invoice, order information, or gift receipt showing the date
of purchase
2.2. Serial number, usually found on a sticker located on the bottom on
back of the unit
3.3. Picture or video of the issue or defect that you are experiencing
4.4. Shipping address information
Authorized Retailers:
Amazon
GoWISE USA
WayFair
Houzz
Home Depot
etailz
MorningSave.com
Bed Bath & Beyond
Jet.com
Walmart.com
Macy’s
15

•To ensure the correct use of this
appliance, read these instructions
carefully and thoroughly.
•Please keep this manual for future
reference.
•Thank you for purchasing this
GoWISE USA Electric Smokeless
Indoor Grill.
WWW.GOWISEUSA.COM
855-233-9199
[e-mail]
Live Chat at gowiseusa.com
M-F 8:30am - 4:00pm MST