Graphic Products DuraLabel 4000 User manual

User’sManual
DuraLabel4000
Rev. A, 03.2010

DuraLabel 4000 User’s Manual
1
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at own expense.
CAUTION
Danger of explosion if battery is incorrectly replaced
Replace only with the equivalent type recommended by the manufacture.
Dispose of used batteries according to the manufacturer’s instructions.
Only use with power supply adapter model: WDS060240
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
Specifications are subject to change without notice.

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Safety Instructions
Please read the following instructions seriously.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the voltage of the
power source.
3. Disconnect the equipment from the voltage of the power source to prevent possible
transient over voltage damage.
4. Don’t pour any liquid to the equipment to avoid electrical shock.
5. ONLY qualified service personnel for safety reason should open equipment.
6. Don’t repair or adjust energized equipment alone under any circumstances. Someone
capable of providing first aid must always be present for your safety
7. Always obtain first aid or medical attention immediately after an injury. Never neglect
an injury, no matter how slight it seems.

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1. BARCODE PRINTER...................................................................4
1-1. Printer Accessories.........................................................................................................4
1-2. General Specifications....................................................................................................4
1-3. Communication Interface................................................................................................6
1-4. Printer Parts....................................................................................................................7
2. MEDIA INSTALLATION.............................................................10
2-1. Label Installation...........................................................................................................10
2-2. Ribbon Installation ........................................................................................................12
2-3. Switch the Label Roll Core............................................................................................14
2-4. PC Connection..............................................................................................................15
2-5. Driver Installation..........................................................................................................16
3. PRINTER SETTING ...................................................................18
3-1. FEED Key .....................................................................................................................18
3-2. LED Status....................................................................................................................18
3-3. Auto Sensing.................................................................................................................18
3-4. Self-Test page...............................................................................................................19
3-5. Error Messages.............................................................................................................20
4. ELECTRONIC GUILLOTINE CUTTER INSTALLATION...........21
5. MAINTENANCE AND ADJUSTMENT....................................... 23
5-1. Thermal Print Head Cleaning .......................................................................................23
5-2. Thermal Print Head Balance Adjustment......................................................................23
5-3. Print Line Adjustment....................................................................................................24
5-4. Clean the Manual Cutter Module..................................................................................24
5-5. Clean the Electronic Guillotine Cutter...........................................................................26
5-6. Troubleshooting............................................................................................................28

DuraLabel 4000 User’s Manual
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1. Barcode Printer
1-1. Printer Accessories
After unpacking, please check the accessories that come with the package, and store
appropriately.
Barcode printer
Power cord
Switching Power
USB Cable
Empty Ribbon Roll
Label Roll Core
Label Stop Plate
Quick Start Guide
CD (includes Windows Driver and Manuals)
1-2. General Specifications
Model
DuraLabel 4000
Print Method
Thermal Transfer / Direct Thermal
Resolution
203 dpi (8 dot/mm)
Print Speed
2 IPS (50 mm/s)
Print Width
4.25” (108 mm)
Print Length
Min. 1.18” (30 mm); Max. 68” (1727 mm)
Memory
4MB Flash (2MB for user storage) ; 8MB SDRAM
Sensor Type
Fixed transmissive sensor and reflective sensor.
Media
Types: Continuous form, gap labels, black mark sensing, and punched hole;
label length set by auto sensing or programming
Width: 1” (25.4 mm) Min. - 4.64” (118 mm) Max.
Thickness: 0.003” (0.06 mm) Min. - 0.01” (0.25 mm) Max.
Label roll diameter: Max. 5” (127 mm)
Core diameter: 1”, 1.5” (25.4 mm, 38.1 mm)
Ribbon
Types: Wax, wax/resin, resin
Length: 360’ (110 m)
Width: 1.18” Min - 4.33” (30 mm - 110 mm) Max
Ribbon roll diameter.: 1.57“ (40 mm)
Core diameter: 0.5” (12.7 mm)
Printer Language
EZPL
Software
Driver & DLL: Windows 2000, XP and Vista
Resident Fonts
Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable
Download Fonts
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Asian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and
vertical directions
Scalable fonts 90°, 180°, 270° rotatable
Barcodes
1-D Bar codes:
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-
128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14, HIBC,
MSI (1 Mod 10), Random Weight, Telepen, FIM, China Postal Code, RPS 128
and GS1 DataBar
2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code and Micro QR code

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Code Pages
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869,
737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255
Unicode (UTF8, UTF16)
Graphics
Resident graphic file types are BMP and PCX, other graphic formats are
downloadable from the software
Interfaces
USB port
Control Panel
One Tri-color LED: Power (Green, Orange and Red)
Control key: FEED
Power
Auto Switching 100-240VAC, 50-60Hz
Environment
Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)
Humidity
Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
Agency
Approvals
FCC Class A, CB, cUL
Dimension
Length: 10” (254 mm)
Height: 6.7” (170 mm)
Width: 8.8” (224 mm)
Weight 5.5 lbs (2.5Kg) ,excluding consumables
Functionality
RFID Detection (HF 13.56MHz / ISO 15693 standard)
Standard Manual Guillotine Cutter
Options Electronic Guillotine Cutter
Specifications are subject to change without notice. All company and/or product names are
trademarks and/or registered trademarks of their respective owners.

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1-3. Communication Interface
USB Interface
Connector Type : Type B
PIN NO. 1 2 3 4
FUNCTION VBUS D- D+ GND
Serial Interface (Optional)
Serial Default
Setting :
9600 baud rate
､
no parity
､
8 data bits
､
1 stop bit
､
XON/XOFF protocol
and RTS/CTS。
RS232 HOUSING (9-pin to 9-pin)
DB9 SOCKET DB9 PLUG
--- 1 1 +5V,max 500mA
RXD 2 2 TXD
TXD 3 3 RXD
DTR 4 4 N/C
GND 5 5 GND
DSR 6 6 RTS
RTS 7 7 CTS
CTS 8 8 RTS
RI 9 9 N/C
PC
PRINTER
【 Note 】
The total current output from parallel port and serial port altogether can not exceed 500mA.

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1-4. Printer Parts
1
23
4
1.
FEED Key and LED Light
2.
Cover Open Button
3.
Manual Cutter Module
4.
Manual Cutting Button
1
2
3
5
6
4
1.
Top Cover
2.
Label Roll Core
3.
Ribbon Rewind Wheel
4.
Label Roll Stop Plate
5.
Print Mechanism
6.
Ribbon Core Holder (rewind)

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13
4
2
1.
LED Light
2.
Locking Tenon (left/right)
3.
Ribbon Observing Window
4.
Print Head Pressure Adjustment Screw (left/right)
4
6
3
2
1
5
1.
Thermal Print Head
2.
Label Guide
3.
Platen Roller
4.
Print Line Adjustment Gear
5.
Ribbon Core Holder (supply)
6.
Label Sensor

DuraLabel 4000 User’s Manual
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1
24
3
1.
Fan-Fold Label Insert
2.
Power Switch
3.
Power Socket
4.
USB Port